User Manual • Please read this manual before operating this scanner. • After you finish reading this manual, store it in a safe place for future reference.
FCC REGULATIONS (For 120 V model) RADIO INTERFERENCE REGULATIONS (For 120 V models) Document Scanner, Model 6130020/6130030/6130040/6130130/ 6130140 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
European Union (and EEA) only. Reproduction Warning This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE).
Trademarks Disclaimers • Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of CANON ELECTRONICS INC. • Microsoft, Windows, PowerPoint, and SharePoint are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Setup Guide STEP 1 Please read first. Checking Your Purchased Model Scanner Models Scanner models include those with USB connector only, and those with both USB and wired LAN connectors. This manual describes both USB and wired LAN connection functions. Check your model before reading this manual. Model Serial No.
STEP 2 Checking the Accessories If any of the items listed below are missing or damaged, contact your local authorized Canon dealer or service representative. Power Cord USB Cable Cleaning Cloth (x1) Setup Guide Main Unit Setup Disc • • • • The cleaning cloth is for cleaning the interior of the scanner. Items included in this manual are subject to change without notice. You must keep the machine’s packaging and packing materials for storing or transporting the machine.
Setup Disc Contents Install the following software necessary for using the scanner from the supplied Setup Disc. ● CaptureOnTouch This is a dedicated scanning application for DR Series scanners. ● Scanner driver This is the scanner driver for this product.
STEP 3 Installing the Software System requirements IMPORTANT To use the scanner, your computer must satisfy the following system requirements. • If you connect this scanner to a USB3.1 Gen1 enabled USB port, some computers may not recognize the scanner. If unrecognized, connect it to a USB2.0 port. • Use the USB interface provided as standard with your computer. However, normal operation is not guaranteed with all USB interfaces, even if present as standard equipment on the computer.
Installation 2 Click [Typical Installation]. IMPORTANT • Install the software before connecting the scanner to the computer with the USB cable. • Log on to Windows as an Administrator. • Close all other applications before installing the software. 1 Insert the Setup Disc into the disk drive of the computer. The setup menu automatically starts up when you insert the disc into the drive. (If the menu does not start up, execute setup.exe from the disc.
4 5 Hint Follow the instructions on the screen to complete installation. Depending on your system environment, your web browser may start up full screen during installation. In that case, return to the desktop after processing in the browser is completed, and continue the installation process. Click [Exit] to finish installing the software. * Download the latest software from the Canon website.
STEP 4 Connecting to a Computer and the Power Connect the scanner to the computer and the power supply. The scanner can be connected to a USB port or LAN port on the computer. Power Supply Connection IMPORTANT 1 Before connecting the scanner to the computer, verify that the power of the scanner is OFF. If the power is ON, turn it OFF. 2 Interface Connector Locations Connect the supplied power cord into the power connector on the back of the scanner. (1) Connect the power cord into an AC outlet.
Connecting via wired LAN Connecting to a Computer Use a LAN cable to connect the scanner to a wired LAN router. The scanner supports either USB connection or wired LAN connection. The scanner automatically recognizes the connection method when the USB cable or the LAN cable is connected. IMPORTANT • The computer needs to be connected to the router via wired or wireless LAN. • The router and LAN cable are not included, and must be provided separately.
STEP 5 Turning the Power ON The power of the scanner can be turned ON and OFF with the power switch on the front of the scanner. 1 2 Hint • When connected with the USB cable, the following message balloon appears on the task bar when the scanner's power switch is turned on the first time. If you wait a while, automatic scanner recognition will end and the scanner will become ready to use. Make sure that the scanner and computer are connected properly. Press the power switch.
Turning Off the Power Press and hold the power switch to turn it off. IMPORTANT • After turning the scanner off, wait at least 10 seconds before turning it back on. • If you will not be using the scanner for an extended period, you should disconnect the power cord from the AC outlet for safety. Hint The scanner’s auto power off setting is enabled by default, and the scanner will turn off automatically if it is not operated for 4 hours.
Introduction Thank you for purchasing the Canon imageFORMULA DR-G2140/ DR-G2110/DR-G2090. Please read the following manuals carefully and familiarize yourself with the functions of the scanner before use to ensure you sufficiently understand the functions and make the most of the scanner’s capabilities. After reading the manuals, store them in a safe place for future reference. Hint • The manual (User Manual) for this scanner is stored on the Setup Disc as an electronic manual in PDF format.
Hint Symbols Used in This Manual In Windows 8.1, it is registered at the following location. The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. WARNING Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly.
Table of Contents Setup Guide ......................................................................... 5 Assigning a Function to the Function Key ................ 59 Interface Connector Locations .............................................. 11 Power Supply Connection..................................................... 11 Connecting to a Computer .................................................... 12 Turning Off the Power ...........................................................
Scanning Shortcut Setting................................................... 101 About File Formats.............................................................. 102 Environmental Settings ....................................................... 104 Adjusting the Compression ................................................. 140 Auto Power OFF Function................................................... 140 Power Plug ..........................................................................
Appendix .................................................. 171 Specifications............................................................. 171 Options................................................................................ 172 Consumables ...................................................................... 173 Dimensions ......................................................................... 173 Other Specifications .................................................. 174 Barcode Specifications.
Before Using the Scanner Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. ● Avoid installing the machine in direct sunlight. If this is unavoidable, use curtains to shade the scanner. ● Avoid locations where a considerable amount of dust accumulates as dust may adversely affect the inside of the scanner. Avoid warm or humid locations, such as in the vicinity of a water faucet, water heater, or humidifier.
Power Supply ● Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region). ● Do not use the scanner with a power supply that is not rated for the specified voltage. Doing so might cause a fire or electric shock. ● Do not connect other electrical equipment to the same power outlet to which the scanner is connected.
● Before moving the scanner, make sure to turn the power switch OFF, and disconnect the power plug from the power outlet. ● Never connect the power cord when your hands are wet. ● Do not connect the scanner to a multi plug power strip. ● Do not knot or coil the power cord as this may result in a fire or electric shock. When connecting the power cord, make sure that the power plug is securely and completely inserted into the power outlet.
● For safety when the scanner will not be used for a long time, be sure to unplug the power cord from the scanner and unplug the power plug from the wall outlet. ● Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it, as this may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner.
Features of the Scanner The main features of the scanner are described below. ● Adjustable Document Feed Tray The position of the Document Feed Tray can be adjusted according to the number of document sheets to be loaded. "Preparing the Document Feed Tray" (See p. 37) Scanner Features ● Variety of Scanning Modes The scanner is equipped with the following scanning modes.
● Double feed detection by length The scanner stops feeding when a double feed is detected by comparing document page lengths. "Double Feed" (See p. 67) * Based on the length of the first document page, the scanner detects a double feed when fed a different-length page. Detection Functions ● Auto Color Detection Automatically detects whether scanned documents are color, grayscale, or black and white. ● Paper Size Detection Detects the document page size before scanning.
● Binding Hole Removal Erases shadows that appear on scanned images from binding holes on the document. ● Color Unevenness Reduction Function You can control or reduce the color irregularity at the time of the scan. ● Document orientation The text orientation on each fed page is detected, and the scanned image is rotated in 90-degree increments as necessary to match. Monthly Report Monthly Report ● Deskew If a scanned image is detected to be skewed, the skewed image is straightened.
● Background smoothing Processes scanned images to smooth the background. It can be used when [Detect automatically], [256-level Gray], or [24-bit Color] is selected for [Color Mode] on the [Basic] tab sheet. ● Folio Scan Documents that are too large to fit in the feeder inlet can be folded and scanned on both sides, with the images then combined into a single image. "Scanning Documents Larger than A3" (See p.
Option ● Imprinter Use to print on scanned documents.
Names and Functions of Parts Front View A A Upper Unit B Open when cleaning the rollers or clearing paper jams. (See p. 137) B Imprinter Cover Open when replacing the ink cartridge for the optional imprinter or when cleaning the imprinter. (See p. 153) C C Document Eject Tray Scanned documents are output here. (See p. 43) D D Power Switch Turns the scanner on and off. (See p. 13) E E Operation Panel (See p. 31) CAUTION Do not open the imprinter cover if the optional imprinter is not installed.
Front View (with Document Feed and Eject Trays extended) F Document Eject Tray Extension F G Open the Document Eject Tray Extension to prevent documents from falling off of the Document Eject Tray. (See p. 43) H G Document Eject Stopper Adjust to fit the length of documents, to avoid document spillage. (See p. 44) J H Document Eject Guides Adjust to fit the width of documents, so that ejected documents stack neatly. (See p. 43) I I Document Feed Guides Adjust to fit the width of documents. (See p.
Back View Operation Panel D D J C E A B C I A Ventilation Holes (Exhaust Fan) Exhausts heat from inside the scanner. H B Power Connector A B C D E F G Connect the supplied power cord here. (See p. 11) C USB Connector (Type B) A Display Panel Connect the supplied USB cable here. (See p. 12) Displays the user mode, job info, messages, and counter. D LAN Connector (RJ-45) B Menu Key Connect a network cable that supports RJ-45 (10Base-T, 100Base-TX, 1000Base-T) here. (See p.
E Function Key Display panel examples Executes the assigned function. (See p. 59) The information displayed on the display panel changes depending on the status of the scanner. The following are representative examples. F OK Key Selects the user mode, and accepts settings. ● Information displayed on the screen G Stop Key Stops a scan in progress. H Start Key Starts scanning. I Back Key ճ Returns to the previous display panel screen.
● Menu Screen (Stop) Key (Menu) Key (Job) Key (Back) Key (Function) Key D Display count area Displays the number of documents that have been scanned. 0HQX 86% ͍6HSDUDWLRQ 2II 1HZ )LOH 6FDQQHU 6HWWLQJ ● Jobs Screen When the Jobs screen is displayed, pressing the Menu key displays the Menu screen. Press the Job key when the Menu screen is displayed to return to the Jobs screen. Press the ▲▼ keys to select a menu item, and press the OK key to accept the selected item.
Items displayed on the [Menu] screen. Description Imprint Test Displays the Imprinter Test screen for executing an Imprinter Test. Maintenance Displays various information about the scanner. Network Confirm or change the network settings. ● Message screen (UURU >& @ 6FDQQHU FRYHU LV RSHQ Displays the status of the scanner. While scanning, information related to feeding is displayed. When an error occurs, error code, and error details are displayed.
Basic Operation Documents This scanner can scan documents ranging in size from business cards and checks up to A3 size, and documents of the following sizes and paper thicknesses can be used depending on the paper feed method. Hint Continuous feeding feeds document pages from the Document Feed Tray one by one by the feed and retard rollers until the batch of documents has been scanned. Size Width: 50.8 to 305 mm (2" to 12.01") Length: 70 to 432 mm (2.76" to 17.
• Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. There are creases or fold lines. Carbon paper. There are curls. The surface is coated. There are tears. There are clips or staples. Small Size Extremely thin document such as semi-transparent thin paper. Documents with excessive paper dust particles.
Document Feed and Eject Tray Preparation Before scanning, prepare the Document Feed and Eject Trays for the desired paper size. Setting with the Scanner Driver Preparing the Document Feed Tray By default, the height of the Document Feed Tray is set by the scanner driver. Document Feed Tray 1 2 The height of the Document Feed Tray can be adjusted according to the number of document pages to be loaded (the default setting is the lowest position). Open the scanner driver's setting screen. (See p.
3 4 Select the [Tray position] according to the number of documents to be loaded. Click the [OK] button to close the settings screen. The Document Feed Tray moves to the setting height. [500 sheets]: to load up to 500 sheets [300 sheets]: to load up to 300 sheets [100 sheets]: to load up to 100 sheets Setting by User Mode This procedure sets the height of the Document Feed Tray by the User Mode. To make this setting in the User Mode, first allow it by the Canon imageFORMULA Driver Setting Tool.
4 Document Guides Check the setting. Slide the document guides to match the document width. [500]: to load up to 500 sheets [300]: to load up to 300 sheets [100]: to load up to 100 sheets Hint The [500] setting is not available in the DR-G2090. 5 Press the ▲▼ keys to select, and press [OK] to accept. The Document Feed Tray moves to the selected height. Hint The positions of the left and right document guides can be locked independently for off-center loading.
Document Feed Tray Extension/Wire Adjusting the Document Guides Extend as needed to fit the document length. The document guides normally extend the same distance left and right from the center of the feed tray, so that documents are centered at the feeder inlet. However, each document guide has a lock lever, so you can position documents nearer the left or right side of the feeder inlet by locking the document guides at the appropriate positions. Gently open the extension wire.
2 4 Place the document. Lock the right document guide (1), and unlock the left document guide (2). (2) (1) 3 Lock the left document guide (1), then slide the right document guide to the right edge of your documents (2). 5 (1) (2) 41 Slide the left document guide to the left edge of your documents.
Resetting the Document Guides 2 To reset the guides so that they are equidistant from the center, perform the following procedure to spread the guides to the left and right as far as they can go. 1 Lock the left document guide (1), and unlock the right document guide (2). (1) Confirm that the right document guide is locked (1), and slide the left guide all the way to the left (2). (2) (2) (1) 3 42 Slide the right document guide all the way to the right.
4 Preparing the Document Eject Tray Unlock the left document guide. The Document Eject Tray includes two Document Eject Guides, the Eject Tray Extension and Eject Paper Stopper, to be adjusted to fit the width and length of your documents. Document Guides Slide the Document Eject Guides to fit the width of your documents. The eject position of the document can be checked by feeding a single document sheet in Count-Only Mode. "Count-Only Mode" (See p.
Document Eject Tray Extension When LTR/A4-size documents are loaded, close the Document Eject Tray Extension and raise the Document Eject Stopper. When A3-size documents are loaded, open the Document Eject Tray Extension and raise the Document Eject Stopper. Open the Document Eject Tray Extension when documents may eject beyond the Document Eject Tray. Document Eject Stopper Raise the Document Eject Stopper to stop ejected documents from spilling out of the Document Eject Tray.
Document Feeding Methods Two document feeding methods are available: continuous feeding, which feeds documents automatically from the Document Feed Tray by the pickup roller; and manual feeding, which requires manually feeding one document at a time for transport by the feed roller, while the pickup roller is disabled. Pickup Roller Selecting the Document Feeding Method Feed Roller Retard Roller Continuous Feeding is the default feeding method.
Continuous manual feeding mode IMPORTANT Enable the Continuous Manual Feeding Mode from the User Mode when document pages do not separate properly using Continuous Feeding. • Because pages are not separated by the retard roller during manual feeding, a paper jam will occur if multiple pages are fed together. • To scan bound multi-page documents such as invoice booklets, place the bound edge against the feed inlet and scan using manual feeding.
Setting with the Scanner Driver 3 By default, the continuous manual feeding mode have to be set by the scanner driver. 1 2 Select the [Manual feed mode] check box. With selected: Disables the Pickup Roller so that loaded documents have to be hand fed for transport by the Feed Roller one page at a time. Not selected: Documents are fed continuously by the Pickup Roller unless the manual feeding mode (separation off) is enabled. Open the scanner driver's setting screen. (See p.
Setting with User Mode Scanning Documents Larger than A3 The continuous manual feeding mode can be enabled and disabled in the User Mode. To make this setting in the User Mode, first allow it by the Canon imageFORMULA Driver Setting Tool. "Configuring Scanner Driver Settings" (See p. 63) 1 Folio Scan enables you to scan documents that are larger than A3 and therefore do not fit in the feeder. To use the function, fold the document in half lengthwise and place it into the feeder.
IMPORTANT IMPORTANT When [Scanning Side] is set to [Folio], [Detect by Ultrasonic] in the [Error Detection] tab sheet – [Double Feed Detection] is automatically turned off. 3 A portion of the scanned image will be missing at the fold line. 6 Place the document with the folded edge facing right. Set [Feeding Option] on the [Feeding] tab to [Manual Feeding]. (See p. 45) Front （表） Back （裏） Reconstructed Image （合成画像） IMPORTANT Adjust the document guides to fit the width of the document.
4 Scanning with Carrier Sheets 1 2 Open the scanner driver's setting screen. (See p. 107) Open the [Feeding] tab, and set [Document type] to [Carrier sheet]. 5 3 Insert the document into the carrier sheet. You can set up to three Carrier sheets at a time in the scanner. To scan without damaging documents or contaminating the rollers and feed path with documents such as carbon paper, insert each document sheet into an optional carrier sheet before loading it in the scanner.
CAUTION Long Document Scanning If the document is not placed properly inside the carrier sheet, you may get a document jam or not get a scan image as intended. Setting the scanner to the Long Document Mode enables scanning documents up to 5,588 mm long (220") (or up to 3,000 mm (118.11") with the DR-G2090). The Long Document Mode can be set with the scanner driver or by the selecting [Long Document] in User Mode. IMPORTANT • Insert documents straight into the center of the carrier sheet.
3 4 Click the [Long Document Mode] tab and specify the Long mode. Click the [OK] button to close the Settings screen. Hint Depending on the length of the document, select [Long Document Mode (1000 mm)], [Long Document Mode (3000 mm)], or [Long Document Mode (5588 mm)]. When you set the Long mode, [(Long Document)] will be displayed in [Page Size] in the [Basic] tab. Setting with User Mode The Long Document Mode can be set from User Mode.
5 • If a sheet is loaded at a skewed angle when scanning long documents, it may be damaged by contacting both sides of the feed path. Be careful to place the document so that it is not skewed. • Paper jam detection may react slowly when scanning long documents, which could result in damage to the jammed documents. Be especially careful to avoid paper jams. • To scan long documents, enable the [Separation Off], and manually feed pages one by one. "Separation Off" (See p.
Setting procedure Detecting a Document Double Feed 1 2 3 This scanner includes a function to detect document double feeds. This function causes the scanner to automatically stop when it detects that multiple document sheets have been fed at the same time. You can also specify whether to save the scanned image after scanning has finished and continue scanning the document (double feed detection ignore function).
4 6 To also use the double feed detection ignore function, open the [Others] tab, select the [Rapid recovery system] check box, and click the [Setting] button. Click the [OK] button to close the settings screen. IMPORTANT • If documents like plastic cards are scanned, it may be falsely detected as a double feed. • Depending on the paper type and paper thickness, false detection of double feed may occur.
When using the double feed detection ignore function If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. The following error is displayed in the operation panel. &RQWLQXH" 6$9( &217,18( 6723 ',6&$5' &217,18( Also, the [Rapid Recovery System] screen appears to enable you to specify whether to continue scanning.
Hint Count the Number of Document Sheets To stop document feeding, press the Stop key. Verify Scan This function counts the number of document sheets before scanning. The scanner compares the document page count obtained from the Count-Only Mode (or entered manually) with the actual count of document pages scanned, and an error message is displayed if the two counts do not match. Count-Only Mode The number of loaded document sheets is counted by simply feeding them through the scanner.
3 4 2 Click the [OK] button to close the settings screen. Count-Only Mode is enabled. Set the counter in the Count-Only Mode. (See p. 57) Hint Hint If "Count Clear" is assigned to the Function key, press the Function key to reset the counter. "Assigning a Function to the Function Key" (See p. 59) The document page count can be specified by using the count obtained from the Count-Only mode or by pressing the keys to enter a number. 5 3 Press the Start key.
Assigning a Function to the Function Key You can use the Canon imageFORMULA Driver Setting Tool to assign one of the following functions to the Function key on the operation panel. • Count Clear • Count Only • Manual Feeding • Batch Separation By pressing the Function key, you can enable/disable the assigned function. 1 2 Open the Setting Screen in the Canon imageFORMULA Driver Setting Tool. (See p. 128) On the [Control] tab sheet, click the [Setting] button for [Hardware].
3 4 Select the function to assign to the Function key from the [FUNCTION] list on the [Button control] tab sheet. Click the [OK] button to close the settings screen.
User Mode Operations About User Mode The User Mode provides the user with the capability to change certain scanner functions. The menu hierarchy and menu items that can be selected are as follows. User Mode Operating Procedure User Mode operations are controlled by the following procedure. First hierarchy Second hierarchy Hint Operating procedures differ according to User Mode function. For details, refer to the indicated pages. "User Mode Functions" (See p.
First hierarchy Second hierarchy Third hierarchy Double Feed Separation Force Separation Off (continuous manual feeding) Long Document — — Image Sensor LED On — Feed Cleaning Sheet — Pick Roller Kit — Cartridge Ink — Image Sensor On Time — Roller Rotating Time — Max Document Length Maintenance Speed Feed Roller — — Platen Roller — Feed Interval — Exit Roller — Dust Detection — Separation Pad — Double Feed — Board On Time — Staple Detection — Version — Start — Tray p
First hierarchy Second hierarchy Third hierarchy Configuring Scanner Driver Settings IP Address LAN Information Some User Mode menu items can also be set with the scanner driver. Whether you make settings with the scanner or with the scanner driver can be changed using the Canon imageFORMULA Driver Setting Tool. Subnet Mask Default Gateway MAC Address Network LAN Setting Time Out Setting 3 Press the ▲▼ accept. IMPORTANT The LAN setting screens are displayed in the following order.
2 3 On the [Control] tab sheet, click the [Setting] button for [Hardware]. The Hardware Settings dialog box opens. Change the setting method on the [Settings change method] tab sheet. • To make setting with the scanner, select [on Scanner panel]. • To make setting with the scanner driver, select [on PC].
Hint The menu item names in the Canon imageFORMULA Driver Setting Tool and those in the scanner correspond as follows.
User Mode Functions The User Mode has the following functions. Enables the File Separation function, and icon appears. When scanning documents in multiple batches, batch file separation occurs each time you load the next batch and resume scanning. In order to use this function, [Panel] must first be selected for [Batch Separation] on the [Others] tab sheet in the scanner driver. Unless [Panel] is selected for [Batch Separation], separate batch files are not produced even when [New File] is selected.
Auto Power Off Hint Sets the Auto Power Off Function. When set to [On], the Auto Power Off Function automatically turns off the power supply after four hours without scanning or other operation. Key repeat is effective in the following situations. • When using the Job Function • When selecting each of the functions in the User Mode Display Contrast Language Adjusts the display panel contrast with the keys.
Separation Force Staple Detection If double feeding or a paper jam occurs, consider changing the Separation Mode. High Separation Mode: Use when high friction between fed sheets makes their separation difficult. Normal: Use this setting normally. Thin Paper Mode: Use when feeding fine documents. Set the Staple Detection sensitivity level. High Sensitivity: High Staple Detection sensitivity. Normal: Normal Staple Detection sensitivity. Low Sensitivity: Low Staple Detection sensitivity.
Speed Dust Detection Sets the document feeding speed in the Long Document Mode. Normal: Documents are fed at normal speed. Slow: Documents are fed at low speed. Sets whether to detect dust in the scanning unit. On (Message & Interrupt): When dust is detected in the scanning unit, a message is displayed on the scanner's display panel and scanning is interrupted.
Staple Detection Imprint Test Enable/disable staple detection in Count Only Mode. On: Staple detection is enabled in Count Only Mode. Off: Staple detection is disabled in Count Only Mode. 0HQX 86% &RXQW 2QO\ &RXQW &OHDU ͍,PSULQW 7HVW Start When [Start] is selected, the documents are fed and counting is started. "Count-Only Mode" (See p. 57) Select the following menu items to make settings related to the optional imprinter. This is displayed only when the optional Imprinter is installed.
Cartridge Ink Maintenance The amount of remaining cartridge ink is displayed. This is displayed only when the optional Imprinter is installed. 0HQX 86% IMPORTANT &RXQW &OHDU ,PSULQW 7HVW ͍0DLQWHQDQFH The amount of remaining cartridge ink displayed is an approximation and may differ from the actual amount remaining. Image Sensor On Time Select the following menu items to display various information about the scanner and to conduct maintenance operations.
The LAN setting screens are displayed in the following order. Network 1HWZRUN /$1 ,QIRUPDWLRQ ͍/$1 6HWWLQJ 7LPH 2XW 6HWWLQJ 0HQX /$1 ,PSULQW 7HVW 0DLQWHQDQFH ͍1HWZRUN Select On or Back key LAN Setting '+&3 2Q ͍2II This menu item is displayed only on network models. Select the menu items below to check/change network settings. Back key Select Off ,3 $GGUHVV LAN Information The following network information stored in the scanner is displayed.
IMPORTANT • If the entered IP address is "0.0.0.0", "255.255.255.255", "127.xxx.xxx.xxx", or "169.254.xxx.xxx", a warning screen is displayed and the entry is rejected. • If the entered subnet mask is not a contiguous left-justified value, a warning screen is displayed and the entry is rejected. • If the entered default gateway is "0.0.0.0", "255.255.255.255", "127.xxx.xxx.xxx", "169.254.xxx.xxx", a warning screen is displayed and the entry is rejected.
Scanning Methods Selecting a Scan Job This scanner's scan methods include the "job function", which executes scanning by operation panel operation. 3 About the Job Function Executing Jobs (with LAN connection) 1 2 Press the ▲▼ keys to select a computer for connection. The jobs registered on the selected computer are displayed. 6HOHFW 3& Press the Job key on the operation panel. ͍ 㸸 SF 㸸VKDUH SF 㸸FXVWRPHU The jobs registered on the computer connected via USB are displayed.
3 Press the ▲▼ keys to select the job. 5HDG\ /$1 ͍ $%&'( DEFGH 4 Press Start. Scanning starts.
Scanning with CaptureOnTouch CaptureOnTouch is provided with multiple scanning methods that can be selected according to the purpose and application. IMPORTANT When the [Imprint Test], [Count Only] or [Feed Cleaning Sheet] menu is selected on the operation panel and the Start key LED is lit, scan instructions from the computer are not accepted.
Scanning Shortcut CaptureOnTouch supports the following scanning methods. Standard Scanning Scanning Shortcut Scanning with Start Button You can register in advance combinations of frequently-used document selections and output methods as a "Scanning Shortcut". Just click the Scanning shortcut panel to implement the scan. "Scanning Shortcut" (See p. 83) Scanning with Start Button If a job is assigned, the scanning starts when you set the document and press the Start button.
Exiting CaptureOnTouch Starting and Exiting CaptureOnTouch To close the CaptureOnTouch window, click at the top of the window. This closes the window, but CaptureOnTouch will continue to reside in the system. By default, CaptureOnTouch becomes resident in the system when you start your computer. To quit the CaptureOnTouch application, click in the taskbar, and select [Exit] from the menu. Double-click in the taskbar to start CaptureOnTouch and display the main window.
Restarting CaptureOnTouch Selecting a Scanner To use CaptureOnTouch after it has been made not resident in the system, use one of the following procedures to restart it. CaptureOnTouch will start and become resident in the system again. • Click [Start] - [All Programs] - [CaptureOnTouch] - [CaptureOnTouch V4 Pro]. • Press the Start button on the scanner (in this case, the main screen of CaptureOnTouch will open and scanning will start using the scan method assigned to the Start button).
Screen Descriptions Standard Scanning There are two areas in the CaptureOnTouch main screen, [Scanning Shortcut] and [Standard Scanning]. Use the [ ] [ ] at the top right of the main window to move between sections. Operations; Selecting the Select document panel Selecting the Select output panel Start scanning 1 2 Place the document in the scanner. Click the select document panel for the document to be scanned from [1 Select document].
3 4 Click the output panel for the scan image application from [2 Select output]. Click the [SCAN] button. The selected [Output] panel will be displayed in orange. To edit the [Output] panel, see "Setting the Output" on p. 98. The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addition to the scanner settings. When the scan is finished, the [Scanned image preview screen] opens.
CAUTION • If you configure scanning conditions that consume a large amount of the computer's memory, scanning may stop because of insufficient memory. If an error message appears due to insufficient memory while scanning is in progress, stop scanning, change the scanning conditions, and then try scanning again. • A multiple-page scan cannot be saved when it reaches the file size of 2 GB. Change the save settings if an error message is displayed.
5 This completes the Standard Scanning. To check the scanned image, click the [Finish] button. Hint If you click [Open storage folder], the folder in which the saved scanned images were saved opens. Depending on the output settings, the [Open storage folder] link may not be displayed.
Registering and editing scanning shortcuts Hint You can also create a new Destination panel by clicking [ ] on the [New] button, and in the menu that appears, selecting the type of Scanning Shortcut. Multiple scanning shortcuts can be allocated to CaptureOnTouch. 1 Either click the [New shortcut] button in [Scanning shortcut], or select the document scan and output in [Standard Scanning], and click the [Save to Shortcut] button. 2 A scanning shortcut panel will be created.
3 4 Click the [Document] tab and set the scan mode. "Select Document Settings" (See p. 95) 85 Click the [Batch separation] tab to set the batch separation. "Setting the Batch Separation" (See p.
5 6 Click the [Output] tab to set the outputs. "Setting the Output" (See p. 98) 86 Click the [Index] tab to set the index file. "Setting the Index" (See p.
7 [Edit after scanning] Check it on to enable modifying the scanned images in Scan Editing screen. When unchecked, the Edit window is not displayed in Scan Editing screen. "Operations for the scanned image edit window" (See p. 91) Click the [Option] tab to set the options. [Enable additional scan] Check it on to display [Scan more pages] button in the Scan Editing screen to enable continuing scanning. [Job assignment] You can assign a scanning shortcut as a job.
8 Selecting and scanning shortcuts Click the [General] tab to make other settings. 1 2 Place the document in the scanner. "Basic Operation" (See p. 35) Click the scanning shortcut panel. The document is scanned. While scanning is in progress, the number of pages scanned is displayed in addition to the scanner settings. When the scan is finished, the [Scanned image preview screen] opens.
• A multiple-page scan cannot be saved when it reaches the file size of 2 GB. Change the save settings if an error message is displayed. 3 To check the scanned image, click the [Finish] button. Hint Change the save settings if an error message is displayed. If scanning continuously, set the next document, and click the [Scan more pages] button to start the document scan. If [Enable additional scan] is disabled in the scanning shortcut settings, the [Scan more pages] button will not be displayed.
Scan by pressing the start button Hint If you set frequently-used scans to the scanning shortcuts and assign them as jobs, you can run shortcut scans from the operation panel. Load the documents, press the Job key, and use the ▲▼ keys to select the job you want to execute. When you press the Start button, CaptureOnTouch starts up and scanning begins. If [Edit after scanning] is disabled in the scanning shortcut settings, the edit window will not be displayed. Click the button to edit the output settings.
Operations for the scanned image edit window (1) Toolbar This tool bar enables operations to thumbnails and preview images. When scanning has finished, a preview window of the scanned image will be displayed. To display the edit window in the preview window, click on the tool bar. Tools Switches the image selection for the thumbnail area. These buttons mean "Stream switching", "All pages", "Odd pages", and "Even pages" from the left. "Stream switching" is displayed for MultiStream scanning.
(2) Thumbnail Display Area [Color adjustment] (Easy settings) Thumbnails of the scanned documents will be displayed. You can implement the following operations. Click a thumbnail to display a preview of the scanned image in the preview window. Drag a thumbnail to change pages. (3) Preview Area The preview images of scanned documents are displayed. (4) Edit window You can edit scanned documents. Click an item to open the edit window.
[Color adjustment] (Manual settings) [Image alignment] Move the slider to the left or right to adjust the brightness and contrast of the image, checking the preview image. Click the [Grayscale] button to render the image in grayscale. Click the [Black and White] button to render the image using 2 values: black and white. When adjustment is finished, click the [Done] button. To cancel the adjustment, click the [Revert] button. Click [Image alignment] to display.
[Rotate] [Information] Click [Rotate] to display. The scanned image can be rotated in 90 degrees to the left or the right. The rotation can be adjusted according to the preview image. Click [Information] to display information found in the scanned images. If you select a page thumbnail and then click the "Detection string" button, you can select [Detection string 1-10] from the pull-down menu. If a separator has been selected, you can select "Detection string" and "Document Name".
(5) Information Display Area Edit [Select document] panel The information regarding the "Select document" and "Select output" is displayed. Click the button, and the Output Settings dialog will appear. Click the [Scan more pages] button to continue the scanning. Clicking the [Cancel] button will destroy the scanned images and return to the top screen. When clicking the [Finish] button, the output processing will start. After it is completed, the screen will return to the top screen.
Scan settings [Automatically straightens skewed images] Makes the scan settings. If a document is not straight when fed, the scanner detects that the document is not straight from the scanned image and straightens the skewed image. Select the setting from below. [OFF] [Straightens with angle of fed documents] [Straightens with angle & contents of fed documents] Color mode Select the color mode for scanning from below.
Setting of [Use advanced settings dialog box] Basic items Other than basic items OFF Settings of [Scanner setting] Settings of the advanced settings dialog box of the scanner driver ON Settings of the advanced settings dialog box of the scanner driver Setting the Batch Separation Set the batch separation. For the advanced settings other than the basic items, see the help in the driver settings dialog box. General Set the following items as occasion demands.
Separation method Separator page Select the batch separation method and click the [Detail settings] button, to display the [Batch separation settings] and you can set the details of separation method. Select the batch separation method from the following. [No Separation] [Counter] [Barcode] [Zone OCR] [Patch code] [Blank Page] [Front of page] [Common to Stream 1] Select the separator page from the following.
Edit [Output] panel Select output method The Edit output screen opens when you click the [ ] button in the Output panel. Click the [Output] tab in the shortcuts editing window. File formats and save locations that can be selected depend on the output method selected. Save to folder Saves the scanned image to the specified folder. When this output method is specified, set the save location folder. Select stream When [Use MultiStream] is enabled in the scanner driver, [Select a stream] is displayed.
Other output methods Setting the Index CaptureOnTouch supplies output methods other than [Save to folder] as plugins. By installing the plug-in, you can use various services such as printing the scanned image or attaching it in an email. To install plugins, enable the checkbox when installing CaptureOnTouch. The output methods that can be selected depend on the plugins that have been installed. For how to use the plugins, see the plugin help. You can set the index file.
Select stream Scanning Shortcut Setting When [Use MultiStream] is enabled in the scanner driver, [Select a stream] is displayed. By default, CaptureOnTouch enables the [Full auto] scan setting, so scanning is implemented using the scan conditions that match the document. To specify combinations of document selection and outputs, you can edit the scanning shortcut panel to set the desired scanning shortcut. Page index Outputs the page index.
PDF setting About File Formats Set the file format of the scanned image. When you select a file format other than BMP or PNG, the [Detail Settings] button is enabled, allowing you to make the detail settings for the selected file format. Hint You can select one of the following file formats for the scanned image.
TIFF setting JPEG setting [Output settings] Specify the method used for saving when scanning the multi-page document. • Create one file for the pages of a document (Save all the pages of the document in one file). • Create one file per page (Save each page in two TIFF files). By selecting ON for [Compress image] and clicking the [Compression rate] button, you can specify the compression rate in the dialog box that appears. You can specify the compression rate of JPEG images.
Launch method setting Environmental Settings By default, CaptureOnTouch becomes resident in the system when you start your computer. Clear the [Make CaptureOnTouch resident] check box to not make CaptureOnTouch resident in the system. To configure the environmental settings of CaptureOnTouch, open the [Environmental settings] dialog box. Click (CaptureOnTouch icon) in the taskbar, and select [Environmental settings] from the menu.
[Plugin] tab [Enable] [Disable] button On the [Plugin] tab, confirm the plugins that have been added to CaptureOnTouch. This button is used to toggle between Enable/Disable modes for the plugin selected from the plugin list. If you click the [Disable] button, the following dialog is displayed. [Maintenance] tab On the [Maintenance] tab, you can configure the log settings for the maintenance of CaptureOnTouch and initialize the settings.
Back Up / Restore [Initialize] Use the [Back Up] and [Restore] buttons to back up the configuration file (settings, registered jobs, etc.) of CaptureOnTouch and restore the settings from the backup data. A confirmation dialog box appears when you click the [Initialize] button. [Back Up] button Back up the settings of CaptureOnTouch to a backup file (*.cot). You can store the initial settings of CaptureOnTouch by performing a backup before you first use CaptureOnTouch.
Setting the Scanner Driver [Basic] tab When you load the driver for the first time, the selected scanner and a dialog for selecting the default paper size are displayed. Hint • These settings will apply when [Default] is clicked in the ISIS driver dialog box. • For the TWAIN driver, the default size will be set to A4 and this cannot be modified. To scan documents with an application such as CaptureOnTouch, open the scanner driver and configure the scanning conditions and other settings.
[Image processing] tab [Brightness] tab Set the processing method for scanned images. [Image control] tab Adjust the brightness and contrast of scanned images. In addition, you can also click [Gamma] and set the gamma correction value for scanned images. Set the image control method for the scanned image.
[Feeding] tab [Others] tab Specify scanner operations related to document feeding. Configure special scan method and image processing settings. [Error Detection] tab [Imprinter/Addon Dialog] tab Set the items to be detected as errors during the scan. Configure add-ons for scanned images. Also, when the optional Imprinter Unit is attached to the scanner, configure imprinting.
User's Guide Informs you about the settings changed automatically by the driver. In addition, displays the image for which settings were currently made, in the illustrations. Color mode Select the scanning mode. Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings.
Dots per inch • [Active Threshold] is intended for batch processing various kinds of documents at once, such as those with thin (light) text or stains. For example, you can batch process documents such as photocopies at once. Brightness-related properties are automatically adjusted based on the text and background of the whole image, enabling consistent reproduction of light characters and removal of background stains.
Scanning Documents of Unregistered Page Sizes Specifying the Scan Area Configure the following settings when you want to specify the area of the document to be scanned. You can register an unregistered paper of non-standard size with a name, as a custom paper size. Click the [Setting] button of [Page Size] in the [Basic] tab, to display the [Page Size Settings] dialog box. Register the paper of non-standard size in the [Custom Page Size] tab.
Configuring Scanner Settings According to Purpose When you want to enhance contours in images Adjust the edge emphasis setting on the [Image control] tab. Set the scanning conditions according to the scanning purpose. When you want to delete the images of the blank pages in two-sided documents Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to delete the images of the blank pages in the document.
To thicken lines and text in scanned images Hint Drag the [Character Emphasis] slider in the [Image processing] tab to make lines and text in the scanned images thicker or thinner. Moire reduction can be enabled when the resolution is 300 dpi or less, and [High Speed Moire Reduction] is displayed when the resolution is 240 dpi or less. When you want to reduce the color unevenness Check the check box of [Color unevenness reduction] on the [Image control] tab to reduce the color unevenness.
When you want to enhance text that is difficult to read because of factors such as the background of the scanned document • [Active Threshold] is intended for batch processing various kinds of documents at once, such as those with thin (light) text or stains. For example, you can batch process documents such as photocopies at once.
When you want to match the orientation of images to the text when scanning a mixture of pages with different text orientations Select [Text orientation recognition] in [Document Orientation] on the [Others] tab. The text orientation on each page is detected, and the scanned image is rotated in 90-degree increments to correct the orientation.
• Set [Batch Separation] on the [Others] tab to [Auto]. When [Batch Separation] is set to [Auto], the batch is separated after the next document is placed and scanning is continued. For more details about [Blank Page] and [Patchcode], "More Advanced Scanning Methods (Batch Separation)" (See p. 123) A When you want to specify different scanning conditions for the front and back pages of a document, select [Both] for [Scanning Side] on the [Basic] tab in advance.
Tab Items that can be set [Basic] tab [Color mode] and [Dots per inch] (excluding [Auto-detection] for both) [Brightness] tab [Brightness] and [Contrast] [Image processing] tab [Color drop-out] and [Character Emphasis] [Image control] tab [Edge emphasis] [Feeding] tab None (all disabled) [Error Detection] tab None (all disabled) [Others] tab None (only [Use MultiStream] is enabled) To scan barcodes After installing the included Barcode Module, you can scan barcodes on documents.
When you want to save a scanner driver setting When you finish configuring a setting, click the [Save] button of [User Preference] to save the setting. The saved setting is registered to the list. You can delete a setting from the list with the [Delete] button, and save or load a configuration file with the [Back Up] or [Restore] button.
Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab.
[Image control] tab Setting value Edge emphasis Background smoothing Prevent Bleed Through/Remove Background Erase Dot Erase Notch Color Reverse Unevenness Image Reduction Detect automatically O O 1)O1) 2)O2) 3)O3) O X Black and White O X O O O O O Error Diffusion O X O X O O O Advanced Text Enhancement O X X O O O O Advanced Text Enhancement II X X X O O O O Active Threshold X X X O O O O 256-level Gray O O O X X O X 24-bit Color O O O X X
[Others] tab Setting value Prescan Detect automatically X Black and White O Error Diffusion O Advanced Text Enhancement O Advanced Text Enhancement II O Active Threshold O 256-level Gray O 24-bit Color O (O: Available for setting, X: Not available for setting, or auto) 122
More Advanced Scanning Methods (Batch Separation) IMPORTANT Batch Separation (Insert blank page) • When [Simplex] is selected in [Scanning Side], blank pages on the scanned side will be recognized as separators. When [Duplex], [Skip blank page], or [Folio] is selected in [Scanning Side], document pages will be recognized as separators when both sides of a page are blank. • Images of pages recognized as separators will not be saved.
The following operations are performed when using patchcodes for scanning. Batch Separation Using Patch Code Sheets 1 This scanner supports batch separation (automatic file separation) functions by using patchcodes. By tucking patchcode sheets supplied with this scanner into a document and scanning it, the scanner can automatically separate files by images of documents containing patchcode sheets (or documents after the patchcode sheet).
Hint IMPORTANT In Windows 8.1, it is registered at the following location. • Patchcodes must be printed in their normal size. If patchcodes are enlarged or reduced, they may not be recognized correctly. • When copying provided patchcodes to create different sized patchcodes, ensure that the patchcode fits inside the effective range shown in the following diagram. Also, when copying patchcodes, ensure that they are the same size and shade as the original. 5 mm (0.2") Patchcode 5 mm (0.2") 5 mm (0.
2 3 Place the documents in the scanner after inserting the patchcode sheet in front of the page that separates the files. Insert the patchcode sheets at the beginning of documents to change file separation. IMPORTANT Because patchcodes can only be detected on the front side, load the documents with the patchcode side up. 126 Open the scanner driver settings screen and select [Patchcode] in [Batch Separation] on the [Others] tab.
About the Canon imageFORMULA Driver Setting Tool [Network monitor] tab What is Canon imageFORMULA Driver Setting Tool? You can see the scanners on the network. You can also display a Web menu screen to make various scanner settings. "Web Menu" (See p. 129) The Canon imageFORMULA Driver Setting Tool can be used to check the information of the scanner, or to configure the maintenance settings. Canon imageFORMULA Driver Setting Tool consists of the following tabs.
Start-up of the Canon imageFORMULA Driver Setting Tool Click the Start button, then click [All Programs] – [Canon DR-G2000 Series] – [Canon imageFORMULA Driver Setting Tool], in that order. Canon imageFORMULA Driver Setting Tool will start. Hint In Windows 8.1, it is registered at the following location.
Web Menu Using the Web Menu The Web menu is used to display information about the scanner, to set up the network when connecting to a wired LAN, and to configure various Web services. Scanner settings can be configured using a Web browser. Displaying the Scanner's Web Menu 1 IMPORTANT • We recommend the following Web browsers: 2 Microsoft Internet Explorer 11 or higher Windows Microsoft Edge 38 or higher Firefox 3.0.0 or higher Chrome 11.
3 IMPORTANT Select the scanner from the list, and click [Properties]. To ensure security, we recommend changing the administrator password without leaving it as shipped from the factory. Change the password in the [Password Setting] screen of the Web menu. "Password Setting" (See p. 134) The scanner’s Web page opens, and the login screen is displayed. 6 Click [Login]. The [Device information] screen appears. 4 5 Select a display language for the Web page in the [Language] list box.
Web Menu Pages When you click the items on the left menu, the following pages are displayed. Scanner Name Setting: Displays the scanner name. Network Setting: Configures the network settings. mDNS Setting: Configures the mDNS settings. Password Setting: Configures the administrator password used to log into the Web menu. Maintenance Setting: Restores the factory default settings and updates the firmware.
Web Menu Settings This section describes the setting items on each of the Web menu pages. Scanner Name Setting Network Setting If you click [Scanner Name Setting] on the left menu, the page below is displayed. If you click [Network Setting] on the left menu, the page below is displayed. Item Description Scanner Name Sets the scanner name. 132 Item Description Default Value DHCP Enable ([ON]) / disable ([OFF]) the DHCP protocol.
Default Value Item Description IP Address Set the IP address of the scanner. If DHCP is enabled, the IP address obtained from it will be applied. The value must be four decimal numbers separated by dots and expressed in the [xxx.xxx.xxx.xxx] format. Subnet Mask Set the subnet mask of the scanner. If DHCP is enabled, it provides the subnet mask. The value must be four decimal numbers separated by dots and expressed in the [xxx.xxx.xxx.xxx] None format. When set to [0.0.0.
Password Setting Maintenance Setting If you click [Password Setting] on the left menu, the page below is displayed. If you click [Maintenance Setting] on the left menu, the page below is displayed. On this page, you can restore the scanner’s factory default settings and update the firmware. Item Description Default Value Current Password Enter the current password. None Set the administrator password (up to 32 characters) for the scanner.
Item Description Import certificate You can load and change the server certificate used to access the Web menu with "https://". Click the [Import] button, and the [Import certificate] dialog appears. Specify the certificate file (pfx file) and click [Send] to import.
Maintenance Daily Maintenance Cleaning the Scanner Exterior Clean the scanner on a regular basis, as described below, to maintain peak scanning quality. To clean the outside of the scanner, wipe off any dirt with a cloth that has been dampened with water and thoroughly wrung out, and then wipe the scanner dry with a clean dry cloth. CAUTION • When cleaning the scanner and the inside of the scanner, turn OFF the power switch and disconnect the power cord from the power outlet.
Cleaning the Sensors Opening and Closing the Upper Unit Dust and debris that collect on the sensors may cause documents to be recognized incorrectly. Clean the sensors periodically using a blower, etc. so that dust and debris do not collect on them. When cleaning the inside of the scanner, make sure to open and close the upper unit using the following procedure.
Closing the Upper Unit contact your local authorized Canon dealer or service representative to have the glass replaced. Smoothly close the upper unit (1). Further, press both ends of the upper unit to verify that it is securely closed (2). 1 2 3 4 (1) (2) Turn the power switch off, and disconnect the power plug from the power outlet. Close the Document Eject Tray Extension if it is open. Open the upper unit smoothly. (See p.
5 7 Wipe the rollers using a moistened and firmly wrung- out cloth while rotating the rollers. Wipe the rollers that you removed using a moistened and firmly wrung-out cloth. The rollers are located at the positions indicated in the figure below. Pickup Roller Feed Roller Feed Roller Platen Roller 8 Retard Roller 6 Remove the pickup roller, feed roller, retard roller, and retard roller cover. (See p. 144) IMPORTANT Remove the pickup roller, feed roller, and retard roller before wiping away the dirt.
IMPORTANT Adjusting the Compression When wiping the pad, do not apply excessive force. If you push too hard, the separation pad may peel off. If the roller mounted inside the scanner is worn, the scan images may become slightly elongated vertically. In such cases, using the [Reduction ratio adjustment] function may reduce the stretching. The reduction ratio adjustment can be made with the Canon imageFORMULA Driver Setting Tool. "About the Canon imageFORMULA Driver Setting Tool" (See p.
Replacing the Feed Roller As the rollers start to wear out, feeding quality declines, and document feed errors, such as paper jams, become more likely. If document feed errors continue to occur after cleaning the rollers, purchase the Roller Replacement Kit and replace the transport rollers (pickup, feed, and retard rollers). IMPORTANT • When the roller replacement message appears, purchase the Roller Replacement Kit and replace the rollers by following the relevant steps in the following sections.
Roller Replacement Kit Checking and Resetting the Page Counter The Roller Replacement Kit consists of replacement pickup, feed, and retard rollers. For details, contact your local authorized Canon dealer or service representative. Product Name: Roller Replacement Kit Product Code: 3601C002 When replacing the rollers and separation pads, the scanner's internal counter must be reset.
Checking and Resetting with the Canon imageFORMULA Driver Setting Tool The number of sheets fed by the feed rollers or separation pads is reset. IMPORTANT A USB connection is required to make this setting with the Canon imageFORMULA Driver Setting Tool. When connected via wired LAN, making this setting with the Canon imageFORMULA Driver Setting Tool is ineffective. 1 2 Open the Canon imageFORMULA Driver Setting Tool's Settings screen. (See p.
Removing and Reinstalling the Pickup Roller Removing and Reinstalling the Rollers 1 2 To clean or replace the pickup, feed or retard rollers, follow the procedure below to remove and reinstall the rollers. CAUTION Open the upper unit smoothly. (See p. 137) Open the roller cover. • Turn OFF the power switch, and disconnect the power plug from the power outlet when you remove or reinstall the rollers. Leaving the power turned ON may result in an electric shock.
5 Hint The roller holder returns to its original position when released. 4 Close the roller cover. Make sure that the front unit is completely closed by pushing until you hear a click. Remove the pickup roller, and install a clean or replacement Pickup Roller. IMPORTANT IMPORTANT Failure to firmly close the roller holder and roller cover may cause a feed error. Always be sure to check that the roller holder and roller cover are closed.
Removing and Reinstalling the Feed Roller 1 2 4 Open the upper unit smoothly. (See p. 137) Open the roller cover. 5 3 Slide the feed roller to the right, and then pull them towards you. Pull the roller lock lever down. 146 Remove the feed roller.
6 7 8 Place the new feed roller on the pin. 9 Put the feed roller in place (1), and align the notch in the roller’s axle with the shaft on the scanner (2). Push the roller lock lever up to lock the feed roller. Close the roller cover. Make sure that the front unit is completely closed by pushing until you hear a click. (2) (1) IMPORTANT Failure to firmly close the roller cover may cause a feed error. Always be sure to check that the roller cover is closed.
10 Smoothly close the upper unit. (See p. 138) 3 Push the roller lock lever up (1) and move it to the left (2) to unlock the roller. Removing and Reinstalling the Retard Roller 1 2 (1) Open the upper unit smoothly. (See p. 137) (2) Grasp and pull the retard roller cover with your fingers to remove it. 4 Remove the retard roller, and set a clean retard roller or a replacement retard roller. WARNING The metal sections of the roller can become extremely hot after continuous use.
5 6 7 Align the roller cutout to the axle on the scanner, and slide the roller securing lever in the direction of the arrow. 8 Pull the roller lock lever down to lock the retard roller in place. 149 Replace the retard roller cover. Push the front of the retard roller cover in. Make sure that the front unit is completely closed by pushing until you hear a click.
9 Smoothly close the upper unit. (See p. 138) CAUTION Make sure that the hook is completely latched and the retard roller cover is not loose. If the retard roller cover is loose, the Document Feed Tray will catch on it causing the scanner to malfunction.
Detaching and attaching the separation pad (retard roller cover) When replacing the separation pad, perform the following steps to detach it from and attach it to the unit. • Make sure to reset the counter after replacing the separation pad. "Checking and Resetting the Page Counter" (See p. 142) When to Replace the Separation Pad (Retard Roller Cover) Detaching the Separation Pad (Retard Roller Cover) The separation pads are consumables. We recommend replacing them after every 6,000,000 pages fed.
3 Attaching the Separation Pad (Retard Roller Cover) 1 Smoothly close the upper unit. (See p. 138) CAUTION Make sure that the hook is completely latched and the retard roller cover is not loose. If the retard roller cover is loose, the Document Feed Tray will catch on it causing the scanner to malfunction. Replace the retard roller cover. Replacement parts Product Name: Separation pad Product Code: 3601C005 2 Push the front of the retard roller cover in.
Imprinter Ink Cartridge Replacement and Cleaning When the optional imprinter is used, printing will become faint or nonexistent when the ink is depleted. It is recommended to keep a spare ink cartridge available. About the Imprinter Replacing Ink Cartridges The ink cartridge for the imprinter that prints on scanned documents is installed in the following location. Replace the ink cartridge using the following procedure.
3 5 Open the imprinter cover until it makes contact with the eject tray. 6 Hint Perform the steps that follow with the imprinter cover fully open. 4 Pull the lock lever outward (1) to release the ink cartridge lock (2). (1) (2) 154 Remove the ink cartridge. Peel off the seal covering the nozzles of a new ink cartridge.
8 WARNING Peel off the seal covering the nozzles of a cartridge only if you are going to use it immediately. Also, avoid touching the metal contacts or nozzles of the ink cartridge. 7 9 Install the new cartridge with the nozzles facing to the right. Push the ink cartridge as indicated by the arrow until it clicks into place. Finely adjust the carriage position by moving it left or right, then make sure you can feel it click in. (See p.
Hint Specifying the Printing Position If you do not feel it click in, the carriage is not aligned correctly with a positioning hole. Always move the carriage to a position where it clicks in. Manually specify the printing position in the horizontal direction of the document. To do this, move the carriage left or right and align it with one of the 13 positioning holes. 10 Close the imprinter cover. 1 With your finger, push in the area of the imprinter cover shown by the arrow to lock it.
2 Cleaning the Imprinter Finely adjust the carriage position by moving it left or right, then make sure you can feel it click in. Cleaning the Guide Plate Positioning holes (13 places) Ink that collects on the guide plate inside the optional imprinter may stain the documents when they are scanned. Clean off the ink with water and a mild detergent on a soft cloth that has been firmly wrungout, and then thoroughly dry it with a dry cloth.
Cleaning the Ink Cartridges Imprinter Testing If the imprinter print head nozzles are dirty, printing may become streaked or spotty. To prevent this, periodically remove the ink cartridge and clean the print head with a soft, dry cloth or cotton swab. After replacing an ink cartridge or cleaning the print head, perform a test print to confirm proper printing. Test printing is performed by the [Imprint Test] User Mode selection.
3 Head Cleaning Press the ▲▼ keys to select [Imprint Test], and press [OK]. If lines or streaks appear in the imprinter printout, the printhead nozzle may be clogged. This can be corrected by performing head cleaning. The imprinter test settings are displayed. 4 IMPORTANT Press the ▲▼ keys to select [Start], and press [OK]. • After head cleaning, run the imprinter test to check printing. (See p. 158) • If head cleaning does not improve printing, remove the printhead and clean the ink cartridge.
Troubleshooting Common Problems and Solutions When connecting via wired LAN: (1) Check the LAN cable connection. (2) The specified IP address may already be in use by another device. Contact your network's system administrator to change the IP address. (3) The specified device name may already be in use by another device. Contact your network's system administrator to change the device name. Be careful not to duplicate the device name when more than one scanner is installed.
Problem 4 Documents are not scanned according to the settings configured in the scanner driver. Problem 7 Text or images bleed through from the back side of documents to appear in scanned images. Solutions When you scan using [Select document] panel registered with CaptureOnTouch, the CaptureOnTouch settings have priority over the scanner driver settings. Edit settings in the [Select document] panel, or create a new [Select document] panel using the desired scanning conditions.
Problem 13 Documents are collectively fed Problem 10 The scanned image is abnormal for certain documents. Solutions Solutions A detection function such as border removal is enabled when scanning documents that include text or photos that extend to the edge of the page, preventing proper edge detection. When a page has text or photos extending to its edges, turn off the detection functions or scan that page individually. Problem 14 The scanner will multifeed documents.
Problem 16 Scanner does not feed document (or document has stopped in the feeding path). Solutions Problem 18 All of the placed documents have been scanned, but the scanned image does not appear on the application. (1) If the continuous manual feeding mode is enabled, documents may not feed correctly. Disable the continuous manual feeding mode. "Continuous manual feeding mode" (See p. 46) (2) Check that the roller is installed correctly. Clean the roller if necessary.
(3) Depending on document thickness and condition, extra time may be needed for documents to fall into the eject tray, causing them to be pushed out by subsequent ejected documents. In this case, open the scanner driver's settings screen and on the [Feeding] tab sheet, select [Extra-thin paper] for the [Document type]. To set from User Mode, set [Separation Force] to [Thin Paper Mode]. "User Mode Operations" (See p. 61) Problem 20 Multifeeding when scanning multiple bound pages.
Software Troubleshooting If scanned image files cannot be opened in an application (1) Scanned images saved as multi-page TIFF files can be opened only by programs that support this file format. (2) Images saved as compressed TIFF files (single- as well as multipage) can only be opened by programs that support the compressed format. This happens when using applications that do not support CaptureOnTouch's TIFF file compression.
Useful tips How do I scan half-folded documents (folio scanning)? Fold the document in half, and set it in the scanner with the fold at the right. Specify half-size document (the size after folding) and then scan. For details, see p. 48. Here are some useful tips for scanning documents with CaptureOnTouch. Where are scanned images saved? Can the save destination be changed? Images are saved to the following locations, according to program settings.
I want to save to other folders • In CaptureOnTouch, destinations other than [Save to folder] are provided as a plug-in. • By installing the plug-in, the scanned image can be printed, attached in an e-mail, or shared using various cloud services. • The plug-in can be installed by selecting its checkbox when installing CaptureOnTouch. • The available output destinations vary depending on the installed plug-in.
Paper Jam, Skew and Staple Detection Processing When a paper jam, skew, or staple is detected, any documents remaining in the Eject Tray and scanner must be removed. 4 CAUTION • Be careful removing any documents remaining inside the scanner. Otherwise, documents could be damaged or unexpected injury from paper cuts may occur. • Remove all documents remaining inside the scanner. Any torn paper remaining inside may cause paper jams or breakdowns. 1 2 5 Check the last saved image, and try scanning again.
Error Message When an error occurs in the scanner, you will see the following error messages on the display panel. Title area Comments area Error [P***] Paper jammed in scanner. Error [C***] Scanner cover is open. Error [J***] Paper feed error detected. Error [J***] A document was skewed. Error [D***] A double paper-feed has occurred. Error [J***] Staple was Detected. Error [J***] Dust was detected. Error [U***] The count does not match Error [E***] Scanner hardware problem.
Uninstalling the Software If the ISIS/TWAIN driver or CaptureOnTouch is not operating normally, uninstall the software by the following procedure. Then, reinstall the software from the Setup disc. (See p. 9) IMPORTANT Log on to Windows as an Administrator. 1 2 From the Windows task bar, click the [Start] button and then [Control Panel]. Click [Uninstall a program]. The [Uninstall or change a program] dialog box appears.
Appendix Specifications Main Unit Scanning Resolution 100, 150, 200, 240, 300, 400 and 600 dpi Scanning Speed (A4 landscape) DR-G2140 Grayscale Simplex 200 dpi 140 sheets/min. 300 dpi 140 sheets/min. Duplex 200 dpi 280 images/min. 300 dpi 280 images/min. Color Simplex 200 dpi 140 sheets/min. 300 dpi 140 sheets/min. Duplex 200 dpi 280 images/min. 300 dpi 280 images/min. DR-G2110 Grayscale Simplex 200 dpi 110 sheets/min. 300 dpi 110 sheets/min. Duplex 200 dpi 220 images/min. 300 dpi 220 images/min.
External Dimensions 480 (W) × 569 (D) × 315 (H) mm 18.9" (W) × 12.4" (D) × 12.4" (H) Maximum External Dimensions (with Document Feeder Tray/Wire Extensions, Document Eject Tray Extension, and Eject Paper Stopper open) 480 (W) × 723 (D) × 390 (H) mm 18.9" (W) × 28.5" (D) × 15.4" (H) Weight Approx. 25.0kg (55.1 lbs) Power Supply 120 V model AC 120 V (60 Hz), 1.0 A 220-240 V model AC 220-240 V (50/60 Hz), 0.6 A Power Consumption Scanning: 66.5 W Stand-by Mode (Sleep Mode): 3.
Consumables Dimensions Exchange roller kit (product code: 3601C002) Replacement kit for transport rollers (pick-up roller, feed rollers, and retard roller). "Replacing the Feed Roller" (See p. 141) 480 mm 18.9" Separation Pads (product code: 3601C005) IMPORTANT • Rollers and separation pads are consumable parts. When the rollers and separation pads start to wear out, problems such as paper jams and improper document feeding are more likely to occur.
Other Specifications 1D Barcode Recognition Conditions This section describes the specifications for the included Barcode Module and separately sold (See p. 172) Imprinter products. Refer to "Batch Separation Using Patch Code Sheets" (See p. 124) for the specifications of the patchcodes that can be detected by the patchcode decoder.
Item Position 2D Code Recognition Conditions Condition Feed Direction At least 2 mm (0.1") from the edge of the page Perpendicul ar to Feed Direction At least 5 mm (0.2") from the edge of the page Quantity Up to four per page Spacing At least 5 mm (0.2") Conditions No background or overlapping barcodes Item Specifications Printed Side Front or back (or both) Dimensions Minimum cell (module) size (width and length) 100 dpi: 0.3 mm to 3 mm (0.0118" to 0.1181") 200 dpi: 0.1 mm to 3 mm (0.
Imprinter Specifications Printing Side Front Position Horizontal: adjust by moving the carriage left or right (13 places) (See p. 156) Vertical: set by the ISIS/TWAIN driver Printing Content Set by the ISIS/TWAIN driver Printing Font 12 × 12 or 12 × 8 dots Inter-Character Setting Yes (set by the ISIS/TWAIN driver) Printable Digits Up to 32 characters Printable Paper Plain paper without water-repellent treatment Ink Cartridge HP Ink Cartridge Colors: blue or red (See p.
Index A Document Eject Stopper ............................................................ 44 Document Eject Tray .................................................................. 43 Document Eject Tray Extension ................................................. 44 Document Feed Tray .................................................................. 37 Document Feed Tray Extension ................................................. 40 Document Feeding Method Continuous Feeding .............................
Routine Precautions ................................................................... 21 Cover ................................................................................. 153 Test Printing ....................................................................... 158 Ink Cartridge ............................................................................. 153 Cleaning ............................................................................. 158 Replace ...........................................
Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik iġaretleri [English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] Switch (On) Commutateur (Marche) Interruttore (On) Schalter (Ein) Interruptor (encendido) Schakelaar (On) Anahtar (Açık) Power on Sous tension Alimentazione pr
[English] [Français] Switch (Push-On/Push-Off) Commutateur (Appuyer pour mettre en marche/Appuyer pour arrêter) Power on/off (no standby current) Sous/hors tension (pas de courant de veille) [Italiano] Interruttore a pulsante bistabile (On/Off) Alimentazione on/off (nessuna corrente di standby) [Deutsch] Schalter (Ein- und Ausschalten durch Drücken) Ein- und Ausschalten (ohne Ruhestromaufnahme) [Español] Interruptor (pulsado para encendido/apagado) Encendido/apagado (sin corriente en espera) [Ne
[English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] DC symbol Symbole CC Simbolo corrente continua (C.C.) Gleichstrom-Symbol Símbolo CC DC-pictogram DC sembolü Indicates direct current Indique qu’il s’agit de courant continu Indica la corrente continua Kennzeichnet Gleichstrom Indica corriente continua Geeft gelijkstroom aan Düz akımı gösterir [English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] DC polarity Polarité CC Polarità C.C.
CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 8000 MISSISSAUGA ROAD, BRAMPTON, ONTARIO L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON AUSTRALIA PTY. LTD. BUILDING A, THE PARK ESTATE, 5 TALAVERA ROAD, MACQUARIE PARK, NSW 2113, AUSTRALIA CANON SINGAPORE PTE. LTD. 1 FUSIONOPOLIS PLACE, #15-10, GALAXIS, SINGAPORE 138522 CANON KOREA BUSINESS SOLUTIONS INC.
