Instruction Guide

10-10
Chapter 10 Troubleshooting
You can’t choose TIFF when
Gray or Color or Auto color
detection is selected.
Cause
The scanner cannot be used with the selected mode and file format
combination.
Solution
Check which mode and file format combinations can be used. (See
p. 6-21 and p. 8-19.)
You can’t choose JPEG when
Binary Mode is selected.
Cause
The scanner cannot be used with the selected mode and file format
combination.
Solution
Check which mode and file format combinations can be used. (See
p. 6-21 and p. 8-19.)
You can't choose Text enhance
when Bleed-through reduction is
selected.
Cause
The scanner cannot be used with the selected mode and setting
combination.
Solution
Check which mode and setting combinations can be used. (See p. 6-21
and p. 8-19.)
ScanFront Service is not
running.
Cause
A ScanFront Service Server does not exist on the network. (A
ScanFront Service Server has not been configured or is not running.)
Solution
Check the ScanFront Service Server settings. In addition, you must start
the ScanFront Service Server before turning ON the ScanFront. (See
p. 4-6.)
User is now operating the
device. Please try again after
the user completes operations.
Cause The ScanFront is being used.
Solution Try again after the ScanFront has finished being used.
An user has logged in.
Operation is invalid.
Cause Modifying settings is not possible because a user is logged in.
Solution Make the user log off and then try again.
Please select user.
Cause
User data is trying to be exported from the scanner without a user being
selected at the user settings screen.
Solution Select a user name to export.
The character string includes
invalid character.
Cause
Invalid characters have been used to set the custom file name or index
file.
Solution
Make sure none of the following characters are used:
Custom file name:
/ : ? * " < > |
Index file strings:
& " ' < >