User's Manual

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If the spot color comes out di󰮏erently from the expected outcome, one of the following reasons can be
the cause. Follow the instructions below to remove the cause of problem.
A) Check the unsent (original) PDF file if the same problem can be seen. If you see the same
problem, please make corrections on the original PDF le data.
B) Check the job processed at the True Flow system if the same problem can be seen. If you see
the same problem, please contact the True Flow system engineer.
C) If the job file has no problem, go to the Command WorkStation to see if the print option
settings are done properly. To check the settings, follow the instructions below.
1. From the Command WorkStation menu, select “Server”, then Color Management.
“ColorWise Pro Tools” dialog will open.
2. Click “Color Setup” and conrm if the checkbox of “Spot Color Matching” is checked. If
not, check the checkbox.
D) Check if the job operator activated the “Composite Overprint” print option setting from the
Command WorkStation job properties window. See "Composite Overprint" on P.18 for more
details about “Composite Overprint” settings.
E) Print out a Spot Color sample data and see if the spot color feature is properly working.
If you do not have trouble after conducting the C-E checkpoints, contact the True Flow system engineer.
If you still have trouble after conducting C-E checkpoints, contact the Canon service personnel.
 󰮏
If the printed texts, graphics, and image data are rendered in di󰮏erent color tone when the same color
is specied, one of the following reasons can be the cause. Follow the instructions shown below to
remove the cause of problem.
A) Check the unsent (original) PDF file if the same problem can be seen. If you see the same
problem, please make corrections on the original PDF le data.
B) Check the job processed at the True Flow system if the same problem can be seen. If you see
the same problem, please contact the True Flow system engineer.
C) If you nd no problem with the original data le, conrm or change the Halftone simulation
print option setting and re-print the job.
If you still have trouble, please contact the Canon service personnel.