User's Manual

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
One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Check the unsent (original) PDF file if the same problem can be seen. If you see the same
problem, please make corrections on the original PDF le data.
B) Check the job processed at the True Flow system if the same problem can be seen. If you see
the same problem, please contact the True Flow system engineer.
If you still have trouble, please contact the Canon service personnel.

One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Check the unsent (original) PDF file if the same problem can be seen. If you see the same
problem, please make corrections on the original PDF le data.
B) Check the job processed at the True Flow system if the same problem can be seen. If you see
the same problem, please contact the True Flow system engineer.
If you still have trouble, please contact the Canon service personnel.

One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Conrm if the correct paper cassette is attached to the copier machine.
B) From the Command WorkStation, right-click the job and select “Properties”. In the job
property dialog, check the “Paper Source” print option. If the incorrect paper source is
specied, please contact the True Flow system engineer.
If you still have trouble, please contact the Canon service personnel.