User's Manual



One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Conrm if the specied paper type is correctly registered on the copier machine.
B) Conrm if the paper information registered on the copier machine and the one registered on
the imagePRESS Server Paper Catalog is identical.
C) Conrm if the paper information registered on the imagePRESS Server Paper Catalog and the
one registered on the JDF Connector is identical.
D) From the Command WorkStation, right-click the job and select “Properties”. In the job
property dialog, check the “Paper Catalog” print option if the correct paper type is specied. If
the incorrect paper source is specied, please contact the True Flow system engineer.
If you still have trouble, please contact the Canon service personnel.

One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Select “Congure Printer Device “ from the JDF Connector menu. Click “New” after “Congure
Printer Device” dialog window appears. After “Available Servers” dialog window appears, click
“Refresh” in the “Auto Search” tab, and search for imagePRESS Server.
B) If you cannot nd the imagePRESS Server using A) method, select “Manual” tab in the “Available
Servers” dialog window, and specify Server Name or IP Address of the imagePRESS Server to
search the server.
C) If you still cannot nd the imagePRESS Server A) nor B) method, ping the imagePRESS Server to
ensure that the host computer you are trying to reach is actually operating. If you cannot ping
your host, check that the network set up is physically connected. In addition, if you could ping
the host, check if the router protocol set up has been properly done.

One of the following reasons can be the cause. Follow the instruction below to remove the cause of
problem.
A) Select “Congure Printer Device “ from the JDF Connector menu. Conrm if “Server name/IP
Address” is correctly specied. Also conrm if the path to the database is correctly specied.