User's Manual

Cannot print over a network
Cannot print over a TCP/IP network
Cause Corrective Action
The printer ’ s IP address is not congured correctly . Make sure the printer ’ s IP address is congured
correctly .
( → P .454)
( → P .455)
The printer ’ s TCP/IP network settings are not
congured correctly .
Make sure the printer ’ s TCP/IP network settings are
congured correctly .
( → P .458)
The computer you are trying to print from is not
congured correctly .
Make sure the computer ’ s TCP/IP network settings
are congured correctly .
( → P .466)
( → P .486)
Cannot print over a NetW are network
Cause Corrective Action
The printer ’ s NetW are settings are not congured
correctly .
Make sure the printer ’ s NetW are settings are
congured correctly . In particular , make sure a valid
frame type is selected.
( → P .461)
The computer you are trying to print from is not
congured correctly .
Make sure the computer ’ s NetW are settings are
congured correctly .
( → P .478)
The NetW are server and services are not congured
correctly .
Check the following points.
1. Make sure the NetW are le server is running.
2. Make sure there is enough free disk space on the
NetW are le server . Insuf cient disk space may
prevent you from processing large print jobs.
3. Start NW ADMIN or PCONSOLE and conrm that
the print service is congured correctly and the
print queue is available.
4. If data transmission to a printer on another subnet
fails, deactivate NCP burst mode in that printer ’ s
network protocol settings.
5. If the printer is used in queue server mode, specify
“Other/Unknown” as the printer type.
646 T roubleshooting