iPF840 User's Guide Ver.1.00

The printer stops during a print job
The printer stops during a print job
An error message is shown on the Display Screen ......................................................................................... 616
The printer ejects blank, unprinted paper ........................................................................................................ 616
The printer stops when printing a HP-GL/2 job (the carriage stops moving) .................................................... 629
An error message is shown on the Display Screen
An error message is shown on the Display Screen
Cause Corrective Action
The last portion of roll paper was used during a print job, and paper could
not be advanced because the trailing edge is taped to the roll.
Remove the used roll and insert a new roll.
(See "Removing the Roll from the Printer.") ➔P.352
(See "Removing the Roll Holder from Rolls.") ➔P.356
(See "Loading and Printing on Rolls.") ➔P.18
The printer ejects blank, unprinted paper
The printer ejects blank, unprinted paper
Cause Corrective Action
The leading edge of the roll paper was cut to
straighten it.
The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a
value other than Off in the Control Panel menu.
(See "Cutting the Leading Edge of Roll Paper Automatically.") ➔P.366
The Printhead nozzles are clogged. Print a test pattern to check the nozzles and make sure the Printhead is in good
condition for printing.
(See "Checking for Nozzle Clogging.") ➔P.577
A print job was received from an incompatible
printer driver.
Use the correct imagePROGRAF printer driver for the printer and try printing again.
The printer has received print data that in-
cludes HP RTL commands when Auto Ro-
tate is On in the Control Panel menu.
In the Control Panel, set Auto Rotate to Off and print again.
(See "Menu Settings.") ➔P.445
The printer is damaged. Contact your Canon dealer for assistance.
An error message is shown on the Display Screen iPF840
User's Guide
Troubleshooting The printer stops during a print job
616