User manual

Notes on the Use of Custom Paper

When you add custom paper to a printer, keep the following points in mind.

Cutter

• Depending on the paper, there are types that cannot be cut by the cutter unit, and types that speed

deterioration of the blade and cause damage to the cutter. For thick paper and hard paper, do not use

the cutter unit, and instead cut the roll paper using scissors after printing.

In this case, set Auto Cut Setting to User Cut on the Advanced Print Settings sheet in the Edit

Custom Paper dialog box.

Note

• If the cutter is damaged, contact your Canon dealer for assistance.

• For details on how to cut roll paper, see "Specifying the Cutting Method for Rolls" for your model from

the Home of the Online Manual.

Printhead

• If the printhead rubs against the paper when printing, the printhead may be damaged. If the printhead

rubs against the paper, configure Transport Unit Vacuum Strength on the Advanced Paper

Settings sheet in the Edit Custom Paper dialog box as follows.

◦ For paper-based media such as Heavyweight Coated Paper

Set to Medium-strong or Strong.

◦ For film-based media such as CAD Tracing Paper

Set to Standard, Medium-strong, or Strong.

◦ For thin paper of thickness 0.004 inch (0.1 mm) or less

Set to Weak.

Note

• If the printhead still rubs even after changing the Transport Unit Vacuum Strength, set Paper

Thickness (Head Height) to be higher on the Advanced Paper Settings sheet in the Edit Custom

Paper dialog box.

• For details on how to handle printhead rubbing, see "Paper rubs against the printhead" for your

model from the Home of the Online Manual.

Print Quality

• If the edges of images are blurry, set the Transport Unit Vacuum Strength to be weaker on the

Advanced Paper Settings sheet in the Edit Custom Paper dialog box.

• If lines are warped or scratched, lower the setting in the Paper Thickness (Head Height) on the

Advanced Paper Settings sheet in the Edit Custom Paper dialog box.