imagePROGRAF PRO-6000 series (PDF) User Manual (Windows)

ManualsBrandsCanon ManualsiB SeriesimagePROGRAF PRO-6000

PRO-6000

Online Manual

Using This Online Manual

Trademarks and Licenses

Handling and Use of Paper

Changing Settings from Operation Panel/Web Browser

Printer Parts

Network Setting

Adjustments for Better Print Quality

Color Management

Maintenance and Consumables

Specifications

Safety

Basic Printing Workflow

Enhanced Printing Options

Windows Software

Mac OS Software

Managing Print Jobs

Troubleshooting

List of Support Code for Error

English

Summary of content (960 pages)

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PRO-6000 Online Manual Using This Online Manual Trademarks and Licenses Handling and Use of Paper Changing Settings from Operation Panel/Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow Enhanced Printing Options Windows Software Mac OS Software Managing Print Jobs Troubleshooting List of Support Code for Error English
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Contents Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Handling and Use of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Types of Paper. . . . . . . . .
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Example Basket Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Storing the Basket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Parts of the Roll Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Changing Settings Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Changeable Setting Items Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Setting Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Registering Printer's Root Certificate to Web Browser. . . . . . . . . . . . . . . . . . .
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Performing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 Performing/Changing Wired LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Performing/Changing Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Assigning Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Automatic Adjustment to Straighten Lines and Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Manual Adjustment to Straighten Lines and Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 Troubleshooting Paper Abrasion and Blurry Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306 Adjusting Feed Amount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Cutter Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373 Replacing the Cutter Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374 Performing Maintenance Functions from Your Computer (Windows). . . . . . . . . . . . . . . 378 Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Pausing Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446 Pausing Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447 Enhanced Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448 Printing from Your Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Changing the Clear Coating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531 Printing Hanging and Horizontal Banners (Large-Format Printing). . . . . . . . . . . . . . . . . . . . . . . . . . . . 533 Printing by Dividing/Joining Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535 Lining Up and Printing Multiple Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Setting Accounting information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591 Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593 Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594 Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Setting Passwords for Personal Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 666 Naming Personal Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 668 Displaying List of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671 Printing List of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . .
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"Agitating the ink" is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 717 The Printer Stops During a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 718 Printing stops and an error message is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719 The printer ejects blank, unprinted paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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The printer takes time to start up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760 If the Printer Makes a Strange Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 761 Messages advising to check the maintenance cartridge are not cleared. . . . . . . . . . . . . . . . . . . . . . . 763 The printer consumes a lot of ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 796 1306. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 797 1317. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 798 1318. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1722. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 829 1730. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830 1731. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831 1752. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3336. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 862 3340. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 863 3341. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 864 3350. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4905. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 895 4910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 896 4911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 897 4913. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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6700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 929 6702. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 930 6820. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 931 6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.
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Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
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Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
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2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License.
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7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE.
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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
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Use is subject to license terms below. This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
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TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved.
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SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 8: Apple Inc. copyright notice (BSD) ----Copyright (c) 2007 Apple Inc.
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FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc.
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MIT License Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
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* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
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Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Changing the Type of Paper Speci
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Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit Media Configuration Tool Guide 32
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Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 33
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Types of Paper The following media types are supported by the printer. For details on the media types supported by the printer, see "Paper Information List." • Plain Paper • Coated Paper • Photo Paper • Glossy Paper • Proofing Paper • CAD-dedicated Paper Etc. The Paper Information List includes the following information. • Types of paper • Paper handling • Paper product specifications • Use precautions • Setting of printer driver, control panel etc.
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Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.7 in (170 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 1524.0 mm (60.00 in) 60-in. Roll (1524.0mm) Recommended 1371.6 mm (54.00 in) 54-in. Roll (1371.6mm) Recommended 1270.0 mm (50.00 in) 50-in. Roll (1270.0mm) Recommended 1117.6 mm (44.00 in) 44-in. Roll (1117.6mm) Recommended 1066.
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Roll width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 254.0 mm (10.00 in) 10-in. Roll (254.0mm) Recommended 203.2 mm (8.00 in) 8-in. Roll (203.2mm) Possible (*2) *1:For details on media types that can be used for borderless printing, see "Paper Information List." *2: As opposed to standard borderless printing, there will be a small margin on the left and right because the paper width is set a little bit smaller than the width of the document.
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Paper size Dimensions 17"x22"(ANSI C) 431.8 × 558.8 mm (17.00 × 22.00 in) 11"x17"(Ledger) 279.4 × 431.8 mm (11.00 × 17.00 in) 13"x19"(Super B) 330.2 × 482.6 mm (13.00 × 19.00 in) Letter(8.5"x11") 215.9 × 279.4 mm (8.50 × 11.00 in) Legal(8.5"x14") 215.9 × 355.6 mm (8.50 × 14.00 in) 36"x48"(ARCH E) 914.4 × 1219.2 mm (36.00 × 48.00 in) 30"x42"(ARCH E1) 762.0 × 1066.8 mm (30.00 × 42.00 in) 26"x38"(ARCH E2) 660.4 × 965.2 mm (26.00 × 38.00 in) 27"x39"(ARCH E3) 685.8 × 990.6 mm (27.00 × 39.
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Paper size Dimensions Poster 42"x60" 1066.8 × 1524.0 mm (42.00 × 60.00 in) Poster 44"x62" 1117.6 × 1574.8 mm (44.00 × 62.00 in) 13"x22" 329.0 × 558.0 mm (12.95 × 21.97 in) Poster 300x900mm 300.0 × 900.0 mm (11.81 × 35.43 in) Custom Paper Size 8.00 × 8.00 in (203.2 × 203.2 mm) to 60.00 × 70.87 in (1524.0 × 1800.0 mm) Note • For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions (Custom Size)" (Mac OS).
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Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List." • Paper where the size is described in "Paper Sizes" (See "Paper Sizes.") • Paper where the thickness is described in "Paper Thickness" in "Specifications" (See "Specifications.
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Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using. The existing settings consist of general-purpose paper settings provided for different media types.
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Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings.
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Updating paper information You can update the printer's media information to the latest information by applying the latest version of the Media Information File. For details on the procedure for applying the Media Information File, refer to the following. • Media Configuration Tool Guide (Windows) • Media Configuration Tool Guide (Mac OS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon website.
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Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Re
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Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution • Set the roll on its side on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may cause injury. Important • When handling the roll, be careful not to soil the printing surface.
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Important • Do not use the roll holder for feeding paper with the spacer (A) removed from the flange. It will result in the paper being sent askew. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly. 3. With leading edge of roll paper facing forward as shown, insert Roll Holder from right side of roll. Insert firmly until roll paper touches flange (A) of Roll Holder.
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Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder. 4. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper. Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly. 5. Insert holder stopper from left into Roll Holder as shown, and while holding in position (B), push firmly until holder stopper flange (A) touches roll paper.
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Loading the Upper Roll on the Printer Follow these steps to load rolls in the printer. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). 1.
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5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the roll and hurt yourself when loading it. • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper.
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Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged. • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality.
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8. Close top cover. 9. Tap Start feeding. The paper is now advanced. 10. Once paper feeding starts, you will need to do the following, based on the Manage remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.") Manage re- Barcodes Printer Operation After the Paper is Fed maining roll amount Disable Printed Not printed Enable Printed A menu for selecting the media type appears on the touch screen.
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Note • For details on media types that you can select, see "Paper Information List." • Adjusting the printhead alignment with the type of paper to be used in printing may enhance printing quality. (See "Automatic Adjustment to Straighten Lines and Colors.
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Loading the Lower Roll on the Roll Unit Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)). Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.").
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5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the roll and hurt yourself when loading it. • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper.
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If you load the paper into the roll holder slot with the leading edge secured, only part of the roll paper is fed to the paper feed slot, resulting in damage to the roll paper. Note • For the procedure for attaching the roll paper to the Roll Holder, see "Loading Rolls on the Roll Holder." 6. Change Roll Holder Lock switch on roll unit to locked position. 7. Change feed flap switch on top of roll unit to feed icon position on the left. 8.
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Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged. • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality.
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10. Once paper feeding starts, you will need to do the following, based on the Manage remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.") Manage remaining roll amount Barcodes Printer Operation After the Paper is Fed Disable Printed A menu for selecting the media type appears on the touch screen. Not printed Enable Printed Tap media type loaded.
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Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type. (See "Using the Same Type of Paper Regularly.
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3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default settings, Plain Paper is selected for the media type. • When the release lever is operated, the settings automatically return to the last selected media type.
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• When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. • If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Enable in the operation panel menu, the media type setting is updated to match the media type specified by the barcode. • To change the media type setting, see "Changing the Type of Paper.
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Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Enable. (See "Keeping Track of the Amount of Roll Paper Left.") 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where paper whose length you want to change is loaded. 3.
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Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap area. 3. Tap Remove paper. 4. Tap Yes. The roll is rewound.
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6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder." 8. Lower output guide and close top cover. Note • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.
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Removing the Lower Roll from the Roll Unit Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap area. 3. Tap Remove paper. 4. Check touch screen message and tap Yes. The roll is rewound.
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6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot. Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer.
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Removing Rolls From the Roll Holder 1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment.
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Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
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Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap or area. 3. Tap Feed/cut. 4. Tap or touch Advance and Rewind to move roll paper forward or back. Note • Tapping Advance or Rewind moves the roll paper approximately 0.04 inches (1 mm). Touching Advance or Rewind moves the roll paper until you release the key.
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Keeping Track of the Amount of Roll Paper Left When you set Manage remaining roll amount to Enable in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed. When Manage remaining roll amount is set to Enable and you load roll paper with a printed barcode, the media type and remaining amount are automatically detected after the roll paper is loaded. The barcode will be cut off after it has been read.
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Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing. Note • If the Cutter touches the print surface on which the ink is not dry, the paper surface may become scratched or soiled, or the paper surface may rub when the paper falls and the surface may become soiled.
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3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") Mac OS 1. Choose Print in the application menu. 2. Select Paper Detailed Settings panel.
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3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.
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Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. Cutting Method Printer Setting Driver Setting Automatic cut The roll is automatically cut by the cutter blade according to the printer driver settings. Roll Paper Automatic Automatic Yes 1/Roll Paper cut Cutting 2 > Paper See "Cutsettings > ting Roll Eject (when Select this to move the cutter by touch Advanced Eject cut Paper after Yes the paper screen operation and cut paper.
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• If documents printed using Automatic, Eject, or manual cutting are short, rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This may create a wider bottom margin, in some cases. Cut rolls manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important • When cutting wide printed documents after ejection, have two people support the documents. If the paper drops, printed documents may be damaged.
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3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6. Tap Eject cut. 7. Print the job. When printing is finished, the printer will stop without cutting. 8. While holding printed document to prevent it from dropping, tap Cut paper to cut roll paper. Manual (when using media that cannot be cut with the cutter blade) Note • Once the following step has been performed, the procedure can be started from step 8 the next time.
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Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6. Tap User cut. 7. When Do you want to set to detect the leading edge of the paper? is displayed, select Detect (recommended). 8. Print the job. The printer stops advancing the paper after printing. 9. Tap Advance paper.
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After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. • Printing the second and subsequent times • Printing after replacing with the same type of paper 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2.
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6. Tap User cut. 7. When Do you want to set to detect the leading edge of the paper? is displayed, select Do not detect. Note • If you set the detection of paper leading edge to Do not detect, a margin of about 10 cm is created at the paper leading edge when printing starts. • When the detection of paper leading edge is set to Do not detect, printing will start at the position at which the roll was set for the first printing after replacing a roll. Thus, the margin of the paper leading edge will enlarge.
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14. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper you want to cut is loaded. 3. Tap Feed/cut.
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4. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 5. Tap Cut paper. 6. Tap Yes. After the roll paper is cut, it is rewound automatically.
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Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu. The following settings are available for Trim edge first.
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Note • If the Home screen does not appear, tap the Home button. 2. Tap or . 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll.
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Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink. As a result, you can reduce problems with the print head. You can set Cut-dust reduction according to the media type.
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6. Tap ON.
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Automatically Switch Rolls By using the roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit) and print while automatically changing between Roll 1 and Roll 2 depending on the print job. For details on how to switch between Roll 1 and Roll 2, see "How to Switch Paper Rolls" (Windows) or "How to Switch Paper Rolls" (Mac OS). Important • If Paper retention setting is set to Release, automatic switching of roll paper cannot be used.
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Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet 85
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Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it. • Load the paper straight. Loading paper askew will cause an error. (See "1317.") Note • Before loading cut sheets, check whether or not the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.").
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2. Open top cover and lift release lever. Important • Do not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts may damage them. 3. Place cut sheet with the print side up, insert in portrait orientation between platen (A) and paper retainer (B), and align paper's far edge using the following steps. 1. Load while aligning with right side paper alignment line (C). 2. Align far edge of inserted sheet with leading edge of paper alignment line (D) as shown.
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When you insert the sheet, it will adhere automatically to the surface of the platen. Important • Load the sheet so that it is parallel to the right paper alignment line (C). Loading paper askew will cause an error. • Warped paper may rub against the print head. Straighten paper if it is warped before loading. Note • You can also align the cut sheet based on its near edge.
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• If a print job was received Tap OK to feed the paper and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper. Note • For details on media types that you can select, see "Paper Information List.
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Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap area. 3. Tap Paper settings. 4. Tap Advanced. 5. Select Detect paper width and tap Disable.
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2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, lift the release lever. 4.
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5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded.
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Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap area. 3. Tap Remove paper. 4. Check touch screen message and tap Yes. 5. When instructions for removing sheet appear on touch screen, lift release lever while holding sheet, and remove sheet. 6. Lower release lever.
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Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket 95
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Parts of the Basket A. Basket Rod (tag side) Secures the cloth basket to the tips of the basket arm. B. Basket Arm Retains the basket rod (tag side). By changing the length and the angle, you can make the basket suitable for various conditions. When not using the basket, you can lower it and store alongside of the stand. (See "Storing the Basket.") C. Basket A cloth tray that catches ejected documents. D. White Tag Marks indicating basket attachment orientation. E.
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Using the Basket By changing the following four items for the basket, you can use the basket in various ways to suit your application. • Length of basket arm • Tilt of basket arm • Attachment position of basket • Length of basket This section describes how to change the basket. For specific examples of basket use, see "Example Basket Configurations.
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Important • When lengthening the basket arm, first return the basket to an unwound state while pressing the basket rewind button on the right edge of the basket rod (tag side), and then make the change. Changing Tilt of basket arm You can change the tilt of the basket arm in three steps. Important • If you are changing the angle of the basket arm, make sure the thick part of the basket arm is pulled out as far as possible.
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Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod (A) are securely hooked onto the attachment parts. Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket.
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Example Basket Configurations Various positions are possible for the basket that collects the printed materials. In this section, we present the following five positions as examples of using the basket. Switch the position of the basket to suit to the media type and the print job.
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• If using the roll unit as a feed device and using the Position 1 basket, the ejected roll paper's cut end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim edge first when loading the paper. • Roll paper up to 62 inches (1,575 mm) in length can be collected in the basket. If printing on longer roll paper, use as described in "Printing on Large-Format or Easily Damaged Paper (Position 3)" or use with the roll unit as the take-up device.
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Important • Always select Eject cut in Cutting mode when used in this position. If you select Automatic cut, the printed materials may be damaged. (See "Specifying the Cutting Method for Rolls.") • Be extra careful when using paper that tends to curl or is damaged easily in this position. • With some types of paper, the leading edge may curl or bend during ejection. In this case, straighten out the paper. Printed documents may be damaged if the paper is curled or bent.
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Move the basket rod (cord side) to the upper of the two pairs of attachment locations on the front of the printer, extend the basket arm as far as possible in the angle shown. Next, adjust the length so that the basket is pulled into this position. Important • Be extra careful when using paper that tends to curl or is damaged easily in this position. • With some types of paper, the leading edge may curl or bend during ejection. In this case, straighten out the paper.
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Storing the Basket If replacing the roll paper or using the roll unit as a take-up device, store the basket. You can store the basket, by attaching the basket rod (cord side) to the rod holder, lowering the basket arm until level, and then pushing as far back as possible. Important • If changing the basket position, first release and rewind the basket. If it is not released and rewound, the change may not be performed smoothly, or the basket may be damaged. (See "Using the Basket.").
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Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit 105
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Parts of the Roll Unit A. Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. B. Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. C. Auto Take-up Lamp Lights up when the paper is being taken up. D. Pause Lamp Lights up when the paper winding is paused. E. Take-up Button You can rotate the roll unit the desired amount as long as winding is not in progress.
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M. Roll Holder Load the roll on this holder. N. Holder Stopper This part secures the roll paper on the Roll Holder.
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Roll Unit The roll unit functions as a feed device that can accommodate an additional roll for a total of two rolls on the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. For instructions on attaching the roll unit, see the Roll Unit Setup Guide.
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Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to the printer driver. For details, see "Reflect Roll Unit Settings in the Printer Driver" (Windows) or "Reflect Roll Unit Settings in the Printer Driver" (Mac OS). • If you change the roll unit from a take-up device to a feed device, first cut the paper that has been taken up. 1.
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Note • If you change the mode without cutting the roll paper with the printer's cutter, a screen confirming whether or not the paper taken up has been cut appears after you tap ON. If the paper has not been cut, select No and cut the paper that has been taken up first. 3. Load roll paper on roll unit. For details, see "Loading the Lower Roll on the Roll Unit." • Using as take-up device 1. Tap Roll unit use setting. 2. Tap ON when message confirming roll unit's change to take-up mode appears. 3.
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Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on the printer touch screen. (See "Switching Roll Unit Modes.") • The following operation assumes that the roll holder is not installed on the roll unit and that roll paper is not loaded on the roll holder.
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roll holder Side holder stopper Side 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. If you use a narrower paper core, use with a gap between the holder stopper and the paper. • Always use a paper core for winding that is the same thickness or is thicker than the roll paper's paper core. If you use a paper core that is thinner, it may affect take up. 5.
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7. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. 8. Change Roll Holder Lock switch on roll unit to lock direction.
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9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction. Note • For the winding direction of the roll paper, you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll. 11.
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1. Tap Yes. The leading edge of the roll paper advances until it is close to the roll unit. 2. Hold center of leading edge of roll paper, align right edge of take-up spool paper core's right edge and tape center to paper core while pulling on roll paper evenly. Outward Winding Inward Winding Important • If winding with inward winding, you must pass the leading edge of the roll paper to the back of the paper core and secure with tape.
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5. Make sure the leading edge of the roll paper is not lifting up from the paper core, and if there are places lifting up, tape in additional places so that the paper does not lift up. 6. Push roll holder downward, check that roll holder is not lifting up, and tap OK. Outward Winding Inward Winding Important • If the roll holder lifts up, it may cause an error. 7. To stabilize operations when starting taking up, advance roll paper with operation panel and wind roll paper approximately one revolution.
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remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core. 3. Align right edge of roll paper to right edge of paper core while pulling on roll paper evenly, and secure with tape. 4. While making sure that roll paper is flat, secure left edge of roll paper to paper core with tape. Outward Winding Inward Winding Important • Secure the left and right edges of the roll paper with tape within 1.
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7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction and press Auto Take-up/Pause button. The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead. The winding preparation is complete. During printing, the winding starts. Before printing, the winding starts at the same time as the printing. Important • When winding inwardly, loosening of the wound paper can be prevented by pressing the roll paper with the arm.
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Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that. However, be careful when using easily damaged roll paper because the roll paper touches the roller when paper is cut. 1. Tap paper settings display area on Home screen of touch screen.
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6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, the paper may fall to the floor and become soiled. 7. While holding trailing edge of printed paper, press Take-up or Rewind button to wind printed paper. Apply adhesive tape to the rewound paper to hold it in place, if necessary. Important • Be careful not to scratch the printed surface. 8.
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10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core.
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Changing Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel Status Print Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certifica
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Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 123
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Operation Panel A. ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. B. Home button The Home screen appears. Touch Screen C. Back button Displays the screen before the current screen. D. Stop button Cancels print jobs in progress and ends the ink drying period. E. touch screen Shows printer menus, as well as the printer status and messages.
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Note • When the printer is in Sleep mode, you can touch the touch screen to recover from Sleep mode.
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Touch Screen After the printer starts up, the Home screen appears on the touch screen. From the Home screen, you can check the printer status and select the maintenance, settings, and other menus. Flick the Home screen up and down, and select the display position. Basic Touch Screen Operations A. Printer Information Display Area Displays the printer status, messages, and other information.
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• Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip). • Do not operate the touch screen with wet or dirty hands. • Do not place objects on top of the touch screen. • Do not place a protective film over the touch screen. Removing it can damage the touch screen. Tap Gently touch with your fingertip and then release. Use this when selecting an item on the screen. Touch Gently touch with your fingertip.
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Notification Messages When the ink is low or there is another notification, New notice. appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the details and take action.
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Checking Instructions During Printer Operations You can refer to instructions on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen. Operation screens are switched every 3 seconds, and the sequence of operations is shown repeatedly.
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Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Status Print 131
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Printer Menu Operations The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress. Flicking HOME screen and tapping the menu displays each setting item. The menus below are available. 1. Printer status Displays the printer status and LAN connection status. 2. Ink status Displays the ink status. 3. Paper information Perform paper settings. (grays-out while a print job is in progress) 4.
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Menu Operations The operation panel features a touch screen (A) and buttons (B). Touch icons on the touch screen's HOME screen to select menus. A. Touch screen B. Buttons on the operation panel Basic Touch Screen Operations Tap the touch screen lightly or use other gestures to access various functions and settings. Important • Note the following touch screen precautions to avoid malfunction or damage to the printer. • Do not press hard against the touch screen.
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• Touch Touch with your fingertip, pressing lightly. Keep touching the "next" (or "back") icon to move forward or back through menus or a list continuously, for example. • Flick Flick up, down, left, or right on the screen with your finger. Flick to move forward or back through menus or a list, for example. • Drag While lightly touching the screen, move your finger up, down, left, or right. Drag to move listed items or a list while viewing them, for example.
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Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive. Drag up or down, and then tap an item to select it. Tapping A displays the print settings menu.
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Drag up or down, and then tap an item to select it. After the list is displayed, tap a setting to select it. Tap D to confirm the settings. Tap C to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK.
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Tap B to display the preview screen. Touch the Back button to return to the previous screen.
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Menu Structure • Ink information Current estimated ink levels Replace Order ink now • Paper settings Roll paper 1 Replace paper Feed/cut Remove paper Paper settings Width/Length/Type/Advanced Roll paper 2 Replace paper Feed/cut Remove paper Roll unit use setting Paper settings Width/Length/Type/Advanced Take-up mode Roll unit use setting Auto feed to take-up position Skip errors during take-up ON/OFF Wind up after cutting Enable/Disable Paper retention setting Release/Retain 138
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Use in take-up mode Use/Do not use Manual Replace paper Remove paper Paper settings Page size/Type/Advanced • Maintenance Print nozzle check pattern Print head cleaning Cleaning All colors/Pattern 1/Pattern 2/Pattern 3 Deep cleaning All colors/Pattern 1/Pattern 2/Pattern 3 System cleaning All colors/Pattern 1/Pattern 2/Pattern 3 Print head alignment Auto (standard) Roll paper 1/Roll paper 2/Manual Auto (fine) Roll paper 1/Roll paper 2/Manual Manual Roll paper 1/Roll paper 2/Manual Paper feed adjustment Set
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Roll paper 2 Auto/Prioritize print quality/Prioritize length accuracy Manual Auto/Prioritize print quality/Prioritize length accuracy Adjust print quality Auto/Manual Adjust feed length Print alignment pattern Roll paper 1/Roll paper 2/Manual Change adjustment values Color calibration Auto adjust Roll paper 1/Roll paper 2/Manual Enable/disable adjustment values Enable/Disable Adjustment information Roll paper 1/Roll paper 2/Manual Calibration guide setting Enable/Disable Reset adjustment values Maintenance
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Move indoors on the same floor Move indoors to a different floor Transport outdoors • Job management Print job List of print jobs Delete/Priority printing/Release hold Saved job Job box list Job list Delete/Start print Print the job list Job history Display job history Print job history Pause printing Enable Disable • Print from USB flash drive Folder/file list Number of copies Preview Settings Start print • LAN settings Change LAN Activate wired LAN 141
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Activate wireless LAN Activate direct connect.
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Matching method Perceptual (Photo)/Saturation (Poster) Print quality Fast/Standard/High Input resolution 600 dpi/300 dpi Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Rotate 0 degrees/90 degrees Fit paper ON/OFF Display during process Warning display Enable/Disable JPEG print settings Print quality settings Color mode Monochrome/Color Matching method Perceptual (Photo)/Saturation (Poster) Print quality Fast/Standard/High Input resolution 600 dpi/300 d
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Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Rotate 0 degrees/90 degrees Fit paper ON/OFF Print from USB flash settings Color mode Monochrome/Color Print qlty Fast/Standard/High Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Rotate 0 degrees/90 degrees Fit paper ON/OFF Print setting print LAN settings Change LAN Activate wired LAN Activate wireless LAN Activate direct connect.
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Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) Confirm LAN settings LAN setting list WLAN setting list Direct connection setting list Print LAN details Other settings Set printer name TCP/IP settings IPv4 IP address/DNS server/Proxy server IPv6 Enable/disable IPv6/IPsec settings/Use DHCPv6/Manual address/DNS server WSD setting Enable/disable WSD Enable/Disable Optimize inbound WSD Enable/Disable Timeout setting 20 minutes/15 minutes/10 minutes/5 minutes/1 minute Bon
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Do not use/TLS/TTLS/PEAP EAP-TTLS internal auth.
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Direct connection device name Connection request confirmation Yes/No Reset SSL certificates Reset LAN settings Paper-related settings Manage remaining roll amount Enable/Disable Roll paper auto switching Identify size/Do not identify size Keep media type Enable/Disable Detect paper setting mismatch Pause/Display warning/Do not detect/Hold job Paper retention setting Release/Retain Advanced paper settings Paper size recognition settings Cut sheet setting 1/Cut sheet setting 2/Roll paper setting 1/Roll paper
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Standard/Short Print pattern after new head ON/OFF Hard disk settings Output method Print/Print (auto delete)/Save to job box Save first and print ON/OFF Common job box setting Print/Print (auto delete) Data deletion Fast/Fast secure/Secure Monitoring service settings Enable/disable monitoring service Enable/Disable Communication test Yes/No Communication log Device user settings Energy saving settings Auto power off 5 minutes/10 min./30 min./1 hour/4 hours/8 hours/12 hours/OFF Sleep timer 5 minutes/10 min.
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Restrict/Do not restrict Print from USB flash drive Restrict/Do not restrict Use USB connection Use/Do not use Date/time setting Date display format YYYY/MM/DD / MM/DD/YYYY / DD/MM/YYYY Time zone (GMT) 0/+1/+2/+3/+4/+5/+6/+7/+8/+9/+10/+11/+12/-12/-11/-10/-9/-8/-7/-6/-5/-4/-3/-2/-1 Length unit setting Meters/Feet/inches Buzzer setting Enable/Disable EOP timer setting 10 seconds/30 seconds/1 minute/2 minutes/5 minutes/10 minutes/30 minutes/60 minutes Job history sending setting Send/Do not send Language selec
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Records of use Head information Head alignment performance log Values applied with auto settings 150
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Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Print head movable width setting as an example. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings. Menu Operations The Device settings screen appears. 3. Tap setting item to adjust. The setting screen for the selected item appears. 4. Tap setting item. 5. Tap setting to specify.
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For more on setting items on the operation panel: Setting Items on Operation Panel 152
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Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel.
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Job management Select this setting item from HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print job list on each saving box. Note • Enter the password if it is enabled for a personal box using Remote UI.
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Test print Select this setting item from Device settings. • Print nozzle check pattern Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Status Print • Print LAN details Prints out the network information list. Printing Network Settings • Print setting print Prints out the print settings list. • Print advanced paper settings Prints out the setting values specified by Advanced paper settings.
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Print settings Select this setting item from Device settings. • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed. Select Disable to give priority to printing text or images. Note • The printed paper length is longer than the actual paper length.
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LAN settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Change LAN Enables either wireless LAN, wired LAN, or direct connection. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting LAN settings on the HOME screen. In this case, enable wireless LAN.
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◦ LAN setting list The list of wired LAN settings of this printer is displayed on the touch screen. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX.
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IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits) IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) DHCPv6 Active/I
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NTP/SNTP server address XXXXXXXXXXXX Polling interval XXXXXXXXXXXX Spanning tree setting XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX" represents alphanumeric characters.
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IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 subnet prefix length XXX (up to 3 digits) IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 manual prefix length XXX (up to 3 digits) IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 statel
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IPv6 DNS dyn. update: manual Active/Inactive IPv6 DNS dyn. update: stateless Active/Inactive IPv6 DNS dyn.
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Wireless LAN security WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX.
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Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD setting Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, Windows 8, Windows 7, and Windows Vista).
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◦ RAW protocol Enables/Disables RAW printing. ◦ LLMNR Enables/Disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printer to detect printer's IP address from the printer name without a DNS server. ◦ Wireless LAN DRX setting Selecting Enable allows you to activate discontinuous reception when using wireless LAN. ◦ Wired LAN DRX setting Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN.
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Device user settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed. ◦ Auto power off Sets the time until the printer turns off automatically.
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• Buzzer setting The printer beeps once for warnings, and 3 times for errors when Enable is selected. • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history tool when Send is selected.
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Language selection Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
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Paper-related settings Select this setting item from Device settings. • Manage remaining roll amount Select ON to print a barcode at the end of a roll before you remove it. The printed barcode can be used in managing the amount of roll paper left. Select OFF if you prefer not to print the barcode. • Roll paper auto switching Enables/Disables switching roll paper feed position by detecting the paper size. • Keep media type Select Enable to keep using the same type of paper.
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Select whether B4 or 10 inch is applied when a sheet of an intermediate size is detected. • Adjust roll unit Select this setting item when you replace the roll unit. • Print advanced paper settings Tapping Yes prints out each setting specified in Advanced paper settings. • Reset paper settings for all paper Tapping Yes initializes each setting specified in Advanced paper settings. Entering the administrator password is required if it is enabled.
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Auto maintenance settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking. • Nozzle check error display Enables/Disables displaying the nozzle check error. • System cleaning frequency Specifies the frequency of automatic system cleaning.
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Administrator password setting Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password. Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software.
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Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • • • • • • • • LAN settings Device user settings Language selection Auto maintenance settings Hard disk settings Administrator password setting Status print (administrator) Special administration mode Follow the procedure below to specify the administrator password. 1.
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LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 7. Enter administrator password. Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 8. Tap Apply. 9.
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Hard disk settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer. ◦ Print Performs printing as usual. ◦ Print (auto delete) Deletes the data from the printer's hard disk after printing is completed.
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Special administration mode Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service Selecting Active allows the printer to send error details to the service center. • Communication test Performs a communication test with the service center. • Communication log Displays the list of error numbers (up to 30), error code, and time the error occurs.
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Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Hard disk information Displays the total hard disk capacity and the mail box free space. • Error history Displays the error history. ◦ Hardware error Displays the hardware error codes (up to 5). ◦ Recoverable error Displays the recoverable error (e.g. paper or ink related error) codes (up to 5). For more on the error code, refer to List of Support Code for Error.
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Status Print You can print a "Status Print" report indicating the current status of the printer. With "Status Print", information is printed regarding the printer firmware version, various settings, and the status of consumables. Follow the procedure below to print. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings. Menu Operations 3. Tap Test print. 4. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator).
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Printer Settings Print Settings Setting value of Print head movable width setting/Prioritize paper size Paper-related settings Setting value of Prioritize paper size Auto maintenance settings Each setting value of Auto maintenance settings Hard disk settings Each setting value of Hard disk settings Device settings Device user set- Each setting value of Device tings user settings Language se- Each setting value of Language lection selection Roll unit use Each setting value of Roll unit setti
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HEAD LOT NUMBER/ DATE OF IN- Print head lot number STALLATION Head alignment performance log COUNTER Media Use of each specified media THE NUMBER OF CUTS Total number of cuts AFTER INSTALLATION Days of use 180
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Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E-mail 181
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Changing Settings Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note • Remote UI is a software that enables you to perform operations, which are usually performed on the printer's operation panel, using a Web browser over a network. LAN connection with the printer is required to use Remote UI.
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3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address in "XXX.XX.X.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. 4. If you display Remote UI for the first time on your smartphone, tablet, or computer, select For secure communication. Download the root certificate, and then register it.
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8. When you finish checking printer status and changing printer settings, select Log off. 9. Close web browser.
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Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, and SSL/TLS settings of certificate for encrypted communication.
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Items for Printer Device settings This function allows you to change the printer settings such as the quiet setting, the energy saving settings, and the print settings. Additionally, this function allows you to receive the printer status information such as the remaining ink level and the error. Setting Mail Server Receiving Printer Status by E-mail Note • Some of the menu is available only when you logged on in administrator mode.
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Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user. Setting Administrator Password Setting Standard User Password Note • Password can be set only when you are logged in administrator mode.
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• Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below. 1. Display printer status on web browser. 2. Select Security. The menus appear. 3.
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Registering Printer's Root Certificate to Web Browser If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser. The secure connection will be confirmed and a message will not appear.
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8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. The Security Warning screen appears. 10. Make sure thumbprint on Security Warning screen matches printer's thumbprint. For printer's thumbprint, touch the HOME button, select Device settings > LAN settings > Confirm LAN settings, check Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256). 11.
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2. As entering the root certificate name is required, enter an arbitrary certificate name and select OK. The root certificate registration is completed. Note • If PIN or password is not set as security type, the attention screen may appear. Select OK, and then set the security type to PIN or password. After Root Certificate Registration We recommend that you make sure that the correct root certificate has been registered.
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Note • If a password is set on your device, entering a password may be required. 3. Select Install. 4. Select Install on displayed dialog. The root certificate registration is completed.
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Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel. For the time zone setting, see Device user settings. • These functions can be set only when you are logged in administrator mode. 1.
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Enter the password for sending to perform the authentication. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. • Incoming mail server (POP3) Enter the address of your POP server. • Port number (POP3) Enter the port number of your POP server. • Incoming account Enter the account name for receiving to perform the authentication. • Incoming password Enter the password for receiving to perform the authentication.
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Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail. We recommended that you set the date and time setting using the printer's operation panel. For the date and time setting, see Device user settings.
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The resending setting is completed.
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Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket Parts of the Roll Unit Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk Optional accessories Roll Holder Set 197
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Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Stand Parts Parts of the Basket Parts of the Roll Unit 198
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Front A. Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") B. Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. C. Roll holder Slot Slide the Roll Holder into this slot. D. Roll Holder Load the roll on this holder. E. Holder Stopper Secure the roll on the Roll Holder with this part. F. Release Lever To release paper retainer, lift the lever. G.
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Use this screen to operate the printer and check the printer status. (See "Operation Panel.") L. Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).
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Back A. Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. B. USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. C. Wired LAN Connector Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. D. Power Cord Connector Connect the power cord to this connector. E.
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Top Cover (Inside) A. Top Cover Roller Prevents paper from rising when ejected. B. Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. C. Cutter Blade A round-bladed cutter for automatic paper cutting. D. Paper Alignment Line Align paper with this line when loading it. E. Carriage Moves the print head. It serves a key role in printing. (See "Carriage.") F. Carriage Shaft The Carriage slides along this shaft. G.
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Carriage A. Print Head Locking Cover Secures the print head. B. Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. C. Print Head Lock Lever Lock print head locking cover.
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Ink Tank Cover (Inside) Left Side Right Side *1:The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. A. Ink Color Label Load an ink tank that matches the color and name on this label. B. Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened. • On The ink tank is installed correctly. • Off No ink tank is installed, or the ink level detection function is disabled. • Flashing Ink tank is empty.
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Stand Parts A. Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. B. Basket Catches the ejected printed documents. (See "Parts of the Basket.") For instructions on how to use the basket, see "Using the Basket" and "Example Basket Configurations". C. Locking Caster A locking caster that, when the lock is in the ON position, immobilizes the printer. When moving the Stand, be sure to set the locking caster lock to the OFF position to release the lock.
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Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk 206
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Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows.
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Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Printer information. Menu Operations 3. Tap Hard disk information. The free hard disk space appears. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3.
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Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk. In this case, the hard disk can no longer be used. • You cannot erase HDD data if there is a job queue. Additionally, print jobs are not processed while data erasing is in progress. 1. Make sure printer is turned on.
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Optional accessories Roll Holder Set 210
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Roll Holder Set Load roll paper on the roll holder and then load the holder in the printer. You can use the Roll Holder in the RH2-65 roll holder set with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment. (See "Loading Rolls on the Roll Holder.").
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Network Setting Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method Changing Network Settings Using Remote UI IJ Network Device Setup Utility (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing/Changing Network Settings
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Restrictions on Printer Sharing Connecting Smartphone/Tablet to Printer via Wireless LAN Connecting Smartphone/Tablet to Printer via Wireless LAN Router 213
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Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method Changing Network Settings Using Remote UI 214
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Default Network Settings LAN Connection Defaults Item Default Change LAN Activate wired LAN SSID BJNPSETUP Communication mode Infrastructure Wireless LAN security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Disable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon PRO-6000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting En
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*2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's wireless MAC address.
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Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note • Serial number may not appear on result screen. Check the printer's MAC address and the serial number by one of the following methods. • Display on the touch screen.
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Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: For Mac OS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, follow the instructions on the Canon website.
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Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Make sure printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer If you use sheets, prepare at least 10 sheets (A4 or Letter-sized). Loading Sheets in the Printer 3. Flick HOME screen and tap Device settings.
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Link Active Operation status Inactive/Active IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server Address Secondary DNS server address XXX.XXX.XXX.
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End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.
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End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5 Start address 5 XXX.XXX.XXX.XXX End Address 5 End address 5 XXX.XXX.XXX.XXX Use Single On 5 Use single on 5 On/Off IP Filtering Prohibit Address IP filtering prohibit address - Start Address 1 Start address 1 XXX.XXX.XXX.
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Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual address On/Off Manual Address Manual address - IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address mode On/Off Stateful Address Stateful address - IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128
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IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Secondary DNS Server Address Secondary DNS server address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Control Filter
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IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off IPv6 Filtering Prohibit Info IP
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Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information - Use IP Filtering Operation status of IP filtering On/Off IP Filtering Select IP filtering method Disabled/Enabled IP Filtering Permission Info IP filtering permission information - IP Filtering Start Address 1 IP filtering start address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 1 Use sing
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IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information - IP Filtering Start Address 1 IP filtering start address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 1 IP filtering end address 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 1 Use single on 1 On/Off IP Filtering Start Address 2 IP filtering start address 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 2 IP filtering end address 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use
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MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX MAC Address 2 MAC address 2 XX:XX:XX:XX:XX:XX MAC Address 3 MAC address 3 XX:XX:XX:XX:XX:XX MAC Address 4 MAC address 4 XX:XX:XX:XX:XX:XX MAC Address 5 MAC address 5 XX:XX:XX:XX:XX:XX LAN Setting Basic setting information - MAC Info MAC address setting information (Wired/Wireless LAN) - MAC Filtering Prohibit Info MAC filtering prohibit information - MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX MAC Address 2 MAC address 2 XX:XX:XX:X
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WEP2 WEP key 2 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP3 WEP key 3 for Wireless LAN (infrastructure) XXXXXXXX (up to 32 characters) WEP4 WEP key 4 for Wireless LAN (infrastructure) XXXXXXXX (up to 32 characters) WEP Certificate WEP certificate for Wireless LAN (infrastructure) Open/Shared/Auto WEP Format WEP format for Wireless LAN (infrastructure) Hex/String Direct Connection Setting Direct connection setting information - Channel Channel (Direct connection)
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Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMP community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMP community name 2 XXXXXXXX (up to 32 characters) SNMP Extra Access Authority SNMP extra access authority Disable/Read Only/Read Write SNMP Access Authority1 SNMPv1 community1/2 access authority Read Only/Read Write SNMP Access Authority2 SNMPv1 community1/2 access authority Disable/Read Only/Read Write SNMPV3 Setting SNMPV3 setting
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Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 - User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Read Only/Read Write Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Alg
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Use Stateful Address DNS dynamic setting of stateful ad- On/Off dress Use Name As IPv4 Use same host name/domain name as that used for IPv4 On/Off Host Name Host name XXXXXXXX (up to 64 characters) Domain Name Domain name XXXXXXXX (up to 65 characters) SNTP Setting SNTP setting information - Use SNTP Use SNTP On/Off SNTP Polling Interval SNTP polling interval 1 to 48 [sec] SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters) FTP Setting FTP setting information - Use F
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IPP Setting IPP confirmation setting - Use IPP Use IPP On/Off Use IPP Authority Use IPP authority On/Off IPP User Setting IPP confirmation user setting - User1 User 1 - User Name User name XXXXXXXX (up to 32 characters) User2 User 2 - User Name User name XXXXXXXX (up to 32 characters) User3 User 3 - User Name User name XXXXXXXX (up to 32 characters) User4 User 4 - User Name User name XXXXXXXX (up to 32 characters) User5 User 5 - User Name User name XXXXXXXX (up to 32
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Use SSL Cert No Check Use SSL certification On/Off Use Mailbox Delete Use mailbox delete On/Off Email Setting E-mail setting information - SMTP Server Address SMTP server address XXXXXXXX (up to 256 characters) SMTP Server Port No SMTP server port number 1 to 65535 SMTP State SMTP state Invalid/Authorized/POP before SMTP From Address 1 From address 1 XXXXXXXX (up to 128 characters) To Address 1 To address 1 XXXXXXXX (up to 128 characters) Reply Address 1 Reply address 1 XXXXXXXX (u
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Changing LAN Connection Method/Changing Wireless LAN Connection Method Changing LAN Connection Method Changing Wireless LAN Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Tap LAN settings and Change LAN in this order on the HOME screen, and then select Activate wireless LAN or Activate wired LAN.
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• For Mac OS: Follow the instructions on the Canon website to redo setup.
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Changing Network Settings Using Remote UI You can use Remote UI on the following OS and the web browser. • iOS device OS: iOS 7.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device OS: Android 4.0 or later Web browser: Android standard Web browser (Browser or Chrome) • Mac OS device OS: Mac OS X v.10.6 or later Web browser: Safari 5.1 or later • Windows device OS: Windows Vista SP2 or later Web browser: Internet Explorer 9 or later, Google Chrome 41.0.2272.
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IJ Network Device Setup Utility (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing/Changing Network Settings 238
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IJ Network Device Setup Utility IJ Network Device Setup Utility allows you to diagnose or repair the network status, and to manage printers on network.
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Starting Up IJ Network Device Setup Utility Start up IJ Network Device Setup Utility as shown below. • In Windows 10, click the Start button, select All apps, Canon Utilities, and then IJ Network Device Setup Utility. • In Windows 8.1 or Windows 8, select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed on the Start screen, select the Search charm and search for "IJ Network Device Setup Utility".
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Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function Follow the procedure below. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3.
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Performing/Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 242
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Canon IJ Network Device Setup Utility Screen Items on Canon IJ Network Device Setup Utility Screen Menus on Canon IJ Network Device Setup Utility Screen Items on Canon IJ Network Device Setup Utility Screen Toolbar Items on Canon IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility and select Printer Network Setup. Detected printers are listed on the screen and the items below are shown. 1.
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Available Indicates the printer is available. Setup Completed Appears after performing network setup and clicking Set to close the window. Not Connected Indicates the printer is required to perform wireless LAN setup. Performing/Changing Wireless LAN Settings Not Set Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings....
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• If you are using IJ Network Device Setup Utility on the computer which does not support wireless LAN, wireless LAN is not displayed. 7. Setting Method Displays printer setting method. • Auto Appears if the printer is used by IP address specified automatically. • Manual Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed for the interface (wireless/wired LAN) disabled on the printer setting. 8.
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1. Printer Settings menu Printer Settings Menu 2. View menu View Menu 3. Option menu Option Menu 4. Help menu Help Menu Items on Canon IJ Network Device Setup Utility Screen Toolbar This section describes items on IJ Network Device Setup Utility Screen toolbar. 1. Perform wired or wireless LAN setup. Note • This item has the same function as Network Settings... in the Printer Settings menu. 2. Redetects printers. Note • This item has the same function as Update in the View menu. 3.
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4. Switches the printer list. (IPv4, IPv6, or USB printers) Note • This item has the same function as Switch View in the View menu. • You can also display the USB connected printer list. (Not available for some models.) In this case, select USB. 5. Displays this guide. Note • This item has the same function as Online Manual in the Help menu.
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Performing Network Settings Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings Assigning Printer Information 248
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Performing/Changing Wired LAN Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch View under the View menu to display printers for which you can perform setup. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
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1. Use IPv4 address Always selected. (displayed in a gray out state) 2. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router. 3. Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. Enter the IP address, subnet mask, and default gateway.
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Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3. Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. Enter the IP address and IP address prefix length. Note • This setting item is not available depending on the printer you are using. 4.
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Performing/Changing Wireless LAN Settings Follow the procedure below to perform/change wireless LAN settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility.
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1. Network Type: Select the wireless LAN mode. Infrastructure Connects the printer to the wireless LAN with a wireless router. Direct Connects the printer to wireless communication devices (smartphone or tablet) without a wireless router. Note • If Direct is selected, the Search... button is displayed in a gray out status. In addition, you cannot connect to Internet from your computer depending on your operating environment. 2.
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• IPv4 settings Note • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, the setting items below are displayed in a gray out status. 1. Use IPv4 address Always selected. (displayed in a gray out state) 2. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router. 3.
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1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3. Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. Enter the IP address and IP address prefix length.
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Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon IJ Network Device Setup Utility screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
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Initializing Network Settings Follow the procedure below to initializing printer network settings. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to initialize settings. Select the printer with Available displayed on Status. 5. Select Reset LAN settings on Printer Settings menu. The Confirm Printer Password screen appears.
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Changing Administrator Password Follow the procedure below to change the administrator password. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to change password. Select the printer with Available displayed on Status. 5. Select Change Password... on Printer Settings menu. The Change Printer Password screen appears.
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Setting Criteria for Printer Search/Searching Specific Printer You can set the criteria for printer search when you start up IJ Network Device Setup Utility or update the printer search, or you can search the specific printer. Changing these settings may detect the printer you want to use if it is not detected Note • If the printer you want to use is not detected, it may be detected by entering IP address, subnet mask, or default gateway on the operation panel and search again.
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6. Click Set. Searching Specific Printer 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select Specified Searching... on Option menu. The Specified Searching screen appears. 5. Select item to specify and enter value. 1. IPv4 Address Specifies the IPv4 address of the printer you want to search. 2. IPv6 Address Specifies the IPv6 address of the printer you want to search.
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If WEP Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter items below when WEP Details screen appears. 1. WEP Key: Enter the same key as the one set to the wireless router. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
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If WPA/WPA2 Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter passphrase when WPA/WPA2 Details screen appears. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
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Checking Network Status Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference 263
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Checking Wireless Network Status Follow the procedure below to check the wireless network status (signal strength) between the printer and computer. If anything is wrong with the wireless LAN connection, check the network status from this menu. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to check wireless network status from printer list.
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7. Click OK to close screen.
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Displaying Computer Network Information Follow the procedure below to display the network information of the computer which the printer selected in the Canon IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select Computer Network Information on View menu.
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Displaying Printer Network Information Follow the procedure below to display the printer network information. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to display network information from printer list. Select the printer with Available displayed on Status. 5. Select Printer Network Information on View menu. The Confirm Printer Password screen appears.
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Checking Connection Status between Printer and Wireless Router Follow the procedure below to check the wireless router information detected by the printer. Detects wireless routers around the printer and the detected ones are listed. Use this menu to make sure whether the printer is located properly. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
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Checking Network Setting Difference If you cannot use a printer you used on the network before, compare the current network status with that when you could use the printer and check the difference. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer with Unknown or Not Set displayed on Status from printer list. 5. Select Check Connection Status on View menu.
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1. Click Set up the network connection via USB. Follow the displayed message to connect the printer to perform setup to the computer using a USB cable. Make sure the printer is turned on. 2. Click Yes on displayed screen. The detected printers are listed. 3. Select printer to perform setup from the printer list. Perform setup following the on-screen instructions.
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IJ Network Device Setup Utility Menus Printer Settings Menu View Menu Option Menu Help Menu 271
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Printer Settings Menu This section describes the items displayed on the Printer Settings menu. 1. Network Settings... Performs wired or wireless LAN settings. Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. 2. Detailed Printer Settings... Assigns the printer device name and location name. Assigning Printer Information 3.
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• Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item 6. Exit Finishes IJ Network Device Setup Utility.
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View Menu This section describes the items displayed on the View menu. 1. Check Connection Status If you cannot use a printer you used on the network before, compare the current network status with that when you can use the printer and check the difference. Checking Network Setting Difference Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. 2. Check Wireless Communication Status Check wireless LAN communication status.
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Searches wireless routers and check the wireless router information (wireless channel, communication status, and signal strength) detected by the printer. Checking Connection Status between Printer and Wireless Router 6. Switch View Switches the printer list between IPv4 printers and IPv6 printers. For some models, you can list USB connected printers. Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. 7.
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Option Menu This section describes the items displayed on the Option menu. 1. Search Settings... Specifies criteria for printer search. Setting Criteria for Printer Search 2. Specified Searching... Searches the printer by an IP address or host name.
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Help Menu This section describes the items displayed on the Help menu. 1. Online Manual Displays this guide. 2. Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection. 3. Changing Wired/Wireless LAN Connections Displays the message on changing LAN connection method (wired or wireless) for the selected printer. Note • This item is displayed in a gray out status if USB is selected from the pulldown menu on the toolbar. 4.
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Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wireless LAN Communication 278
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Technical Terms In this section, technical terms used in the manual are explained. A B C D E F H I K L M O P R S T U W A • Ad-hoc Client computer and printer setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other. No wireless router is required. This printer does not support ad-hoc communication.
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B • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically. C • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of purchase.
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F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. H • Host name A name for a computer or printer on network so that it can be recognized easily. Single-byte alphanumeric characters are used generally. I • IEEE802.11b International standard for wireless LAN using the 2.
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K • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters. It is case-sensitive. ◦ Hex Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f). • Key Length Length of the WEP key. Select either 64 bits or 128 bits.
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P • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server. • PSK An encryption method employed by WPA/WPA2. R • Router A relay device to connect to another network.
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• Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0 Subnet Mask Address: 192.168.127.0 T • TCP/IP Suite of communications protocols used to connect hosts on the Internet or the LAN.
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• Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi. • Wireless Router A wireless transceiver or base station that receives information from wireless clients/the printer and rebroadcasts it. Required in an infrastructure network. • WPA Security framework announced by the Wi-Fi Alliance in October 2002. The security has been strengthened more than WEP.
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Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
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Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
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List of Devices Which May Interfere with Wireless LAN Communication While using the printer via wireless LAN, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down. • • • • • • Microwave oven Baby monitor Wireless mouse Wireless keyboard Wireless earphone/headphones Wireless camera (e.g.
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Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note • The Windows versions of the computers connected to the network do not necessarily have to be the same.
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Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. 1. Install the printer driver on the print server system 2. Select as described below: • If you are using Windows 10 or Windows Server 2016, right-click the Start menu, and select Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers. The Devices and Printers window is displayed. • If you are using Windows 8.
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2. Select as described below: • If you are using Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2, select the printer icon, click Print server properties, and select the Drivers tab. • If you are using Windows Vista, press the Alt key, and from the displayed File menu, select Run as administrator -> Server Properties..., and select the Drivers tab.
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Restrictions on Printer Sharing Canon imagePROGRAF Preview cannot be used when the XPS printer driver is used. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using. Restriction on setting up printer sharing • If "ntprint.inf" is requested when you install the driver from Add Printer, specify the file as follows: 1.
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server may also be disabled. In this case, check Enable bidirectional support check box on both the print server system and the client system. • When you print from a client system, the following functions cannot be used. ◦ Canon imagePROGRAF Preview ◦ Canon imagePROGRAF Free Layout ◦ Edit from PosterArtist Lite • When the functions on the Maintenance tab cannot be set properly from a client system, they may be grayed out. In this case, change the settings from the print server.
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Connecting Smartphone/Tablet to Printer via Wireless LAN • To connect a smartphone or tablet to printer via a wireless LAN router: Connecting Smartphone/Tablet to Printer via Wireless LAN Router • To connect a smartphone or tablet to printer without a wireless LAN router: Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection) 294
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Connecting Smartphone/Tablet to Printer via Wireless LAN Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using direct connection) This section describes connection via a wireless LAN router. Follow the procedure below to connect via a wireless router. 1. Check printer LAN setting. 2. Connect smartphone/tablet to printer.
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For iOS device • For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. • For iOS device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5.
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Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
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• If you connect a device and the printer using Direct Connection, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used. • In Direct Connection mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again.
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Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 299
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Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 300
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Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • Printing is faint or affected by banding in different colors Execute Print nozzle check pattern in the touch screen menu to check for print head nozzle clogging. For instructions, see "Checking for Nozzle Clogging." • Printed vertical lines are warped or colors are out of alignment Execute Print head alignment in the touch screen menu to adjust the print head alignment.
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Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head alignment. Choose from Auto (standard) or Auto (fine) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard). If there is no improvement, perform Auto (fine).
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Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 3. Tap Print head alignment. 4. Select and tap Auto (standard) or Auto (fine). A confirmation message appears. 5. Tap Yes.
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Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head alignment. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (fine), try Manual. Manual adjustment requires you to examine the printed test pattern and enter an adjustment value.
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A confirmation message appears. Note • If you do not execute Auto (fine), a confirmation message prompting you to execute Auto (fine) appears. In this case, tap Yes and execute Auto (fine). 5. Tap Yes. The paper source setting screen appears. 6. Select and tap paper source with loaded paper. A test pattern is printed for adjustment. 7. Tap D-1. 8. Examine adjustment test pattern D-1 and determine the number with straight lines. A. Example with straight lines B.
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Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
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Note • Using Auto will ensure that the printer adjusts the print head height to the optimal level before printing corresponding to the ambient temperature and humidity, and displays the setting value selected for the previous print job in Values applied with auto settings. Printer information • When a setting other than Auto is used, that value will always be applied. • Depending on the type of paper, some setting values may not be available.
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Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 308
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Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length 309
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Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target. Follow the procedure below to perform settings. 1. Load paper.
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Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important • When using highly transparent media, use manual adjustment. Manual Banding Adjustment Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the Set priority values.
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6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
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Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the Set priority values.
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Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note • If banding seems least noticeable in two patterns but you cannot decide which one is better, choose an intermediate value. For example, choose 11 if you cannot decide whether pattern 10 or 12 is better. 8. Tap number you decided.
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Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed when you have selected Auto or Prioritize print quality in Set priority in Paper feed adjustment. • Always execute Adjust print quality before Paper feed fine adjustment.
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Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the Set priority values before adjustment.
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• If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The feed amount can be adjusted in 0.02% increments.
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Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled. 1. Flick HOME screen and tap paper information area. Menu Operations 2. Tap paper to change vacuum strength on Paper settings screen. 3. Tap Paper settings. 4.
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Color Management Digital Photo Printing Guide Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration Device Management Console Guide 319
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Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 320
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Managing Colors Color management (color calibration) corrects for variations in color tones due to differences between printers and aging, and obtains continuously stable corrected color tones. The color tones of this printer can be corrected by executing color calibration. If you have multiple printers, you can make the color tones of the printers the same by executing color calibration on each of the printers.
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See below for details.
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Performing Color Calibration Color calibration improves color consistency by compensating for slight differences in how color appears when printing due to individual variations or aging among the printers. Executing color calibration will print a test pattern (built into the printer) that is then read automatically by the printer. By this operation, calibration adjustment values reflecting the print result of the test pattern are set automatically.
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3. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 4. Tap Color calibration. 5. Tap Auto adjust. A confirmation message appears. Note • For details about menu items other than Auto adjust, see "Other Menu Items." 6. Tap Yes. The paper source setting screen appears. 7. Select and tap paper source with loaded paper. After the paper is confirmed, and color calibration is executed, the calibration adjustment value is set automatically.
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• Calibration guide setting You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head has been installed ◦ When a certain amount of printing has been executed after color calibration is executed ◦ When the data of color calibration has been initialized • Reset adjustment values Clear the color calibration adjustment value and the adjustment information.
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Adjustment Types of Color Calibration Adjustment Types of Color Calibration Common calibration and unique calibration are the two adjustment types of color calibration. One adjustment type is selected according to the media type that is used to execute color calibration. Features Common Calibration When color calibration is executed for one type of Canon genuine paper, the color is adjusted for other paper.
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Note • If color calibration is not executed even once using the paper categorized as unique calibration, executing common calibration overwrites the calibration adjustment values. Example: When the following color calibration is executed with the default settings First time: Execute color calibration with media type A (categorized as common calibration) All media types A to N: The calibration adjustment values of media type A are applied.
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Display Meaning Calibration Ex- Supports color calibration ec. OK(Common) Executes common calibration OK(Unique) Executes unique calibration N/A Color calibration cannot be executed Calibration Adj. Calibration application information (Executed date and Value paper name appear) Note • You can check the media information with the Device Management Console or printer driver. See below for details.
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Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade Cutter Blade Replacing the Cutter Blade Performing Maintenance Functions from Your Computer (Windows) Cl
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Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 330
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Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 331
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Ink Tanks When purchasing, check the Model number. Shape Colors Model number Ink Type Capacity Matte Black PFI-1100 MBK Pigment ink 5.
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Shape Colors Model number Ink Type Capacity Matte Black PFI-1700 MBK Pigment ink 23.7 fl oz (700 ml) Photo Black PFI-1700 PBK Cyan PFI-1700 C Magenta PFI-1700 M Yellow PFI-1700 Y Photo Cyan PFI-1700 PC Photo Magenta PFI-1700 PM Gray PFI-1700 GY Photo Gray PFI-1700 PGY Red PFI-1700 R Blue PFI-1700 B Chroma Opti- PFI-1700 CO mizer Note • For instructions on replacing the ink tanks, see "Replacing Ink Tanks.
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Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see "Ink Tanks." You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks. Caution • For safety, keep ink tanks out of the reach of children.
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Important • Do not remove an ink tank during initialization immediately after turning on the printer, or during print head cleaning. Ink may leak out. Note • Ink tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced. Selecting Ink Tank Replacement from menu 1. Tap ink display area on Home screen. Touch Screen The Current estimated ink levels screen appears. 2. Tap Replace. Instructions appear on the touch screen. Removing ink tank (5.
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2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3. Lift ink tank lock lever until it stops, and then push it down toward front. Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by grips (A), and then tap OK. Important • Store the removed ink tank with ink remaining with the ink holes (A) facing up. Otherwise, ink may leak and cause stains. Put the removed ink tank in a plastic bag and close the bag.
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Note • Dispose of the used ink tank in accordance with local regulations. Removing ink tank (23.7 fl oz (700 ml)) 1. Open the ink tank cover of the ink tank you are replacing and check the ink lamp. The ink lamp flashes if there is no ink left. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3.
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Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (A), and then tap OK. Important • Store the removed ink tank with ink remaining in the box with the ink holes (A) facing up. Otherwise, ink may leak and cause stains. Note • Dispose of the used ink tank in accordance with local regulations.
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Loading ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml)) 1. Before opening the pouch, tilt the ink tank to the left and right gently seven or eight times. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to warm up to room temperature before installing. 2.
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• Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
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6. Make sure ink lamp indicator is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
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Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist. If you agitate the ink tank using just your wrist, you may injure your wrist. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out.
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2. Open the pouch and remove the ink tank. Important • Never touch the ink holes (A) or the metal contacts (B). This may cause stains, damage the ink tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear.
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Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Lift up ink tank lock lever, and then push it down. 5. Push handle part of ink tank lock lever firmly all the way in. 6. Make sure ink lamp indicator is lit.
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Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
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Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on Home screen. Touch Screen The Current estimated ink levels screen appears. If ink is low, appears; if no ink is left, appears; if you have deactivated ink level detection, appears. The remaining ink level is indicated as shown below. If the touch screen indicates to replace the ink tank, replace the ink tank.
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Note • Tap Order ink now to view the ink supplier information.
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When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. If Ink Confirmation Message Appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
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Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 349
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Print Head When purchasing, check the Model number. Shape Model number PF-10 Note • For instructions on replacing the print head, see "Replacing the Print Head.
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Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings Paper to Prepare When Using Rolls An unused roll at least 10.00 in (254.0 mm) wide When Using Sheets One sheet of unused paper of at least A4/Letter size 1. Load paper.
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Note • Because CO has no color, printing is performed on top of the black pattern. Check if the dark gray areas have lines (A) in the CO pattern. If horizontal lines are faint or incomplete, execute print head cleaning.
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Cleaning the Print Head If printing is faint, cleaning the print head may improve results. Choose one of three print head cleaning modes (Cleaning, Deep cleaning, or System cleaning), depending on the problem to resolve. • Cleaning Use this mode if printing is faint or contains foreign substances. This method of cleaning consumes the least amount of ink. It takes about 8 minutes. • Deep cleaning Use this mode if no ink is ejected at all or if Cleaning does not solve the problem.
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• By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Select and tap Cleaning, Deep cleaning, or System cleaning. 4. Select and tap the ink group to be cleaned. • All colors • Pattern 1:PM/R/C/PGY • Pattern 2:PBK/MBK/CO/GY • Pattern 3:B/Y/M/PC A confirmation message appears. 5. Tap Yes. Head cleaning is now executed.
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6. Print a test pattern to check the nozzles and determine whether cleaning has cleared the nozzles.
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Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible print head For details on compatible print head, see "Print Head." Precautions When Handling print head Take the following precautions when handling the print head. Caution • For safety, keep print head out of the reach of children. • If ink is accidentally ingested, contact a physician immediately.
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1. Remove any paper that has been fed. • When using a roll, rewind it. Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit • When using sheets, remove the sheet. Removing Sheets 2. Clean inside top cover. Cleaning Inside the Top Cover 3. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 4. Tap Head replacement. A confirmation message appears. 5. Tap Yes. Ink begins being drawn in.
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Important • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 3. If ventilation duct (A) is dirty, use damp cloth that you have wrung out completely to wipe it clean. If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct.
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4. While pressing button (A) in center of print head lock lever, pull it forward to open it until it stops. 5. Holding grip (A), open print head locking cover until it stops. 6. Remove print head by blue handle (A), and then tap OK. Important • Never touch the metal contacts of the Carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the Carriage. These may damage the printer.
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Note • Dispose of the used print head in accordance with local regulations. 7. Remove print head that was in case from pouch. 8. Remove tape used to secure print head. 9. Lift print head by blue handle and remove orange protective cap (2). Important • Always carry the print head by the blue handle. Never touch the nozzle (A) or metal contacts (B). This may damage the print head and affect printing quality. • Never touch the ink holes (C). This may affect printing quality.
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• The inside surface of the protective cap is coated with ink to protect the nozzle. Be careful not to touch these surfaces when removing the caps. • The print head contains ink to protect the nozzle. We recommend removing the protective cap as you hold it over the print head case or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area. If ink accidentally spills, wipe off the ink with a dry cloth.
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12. Lower print head lock lever toward the back until it clicks. 13. Close top cover. Ink now fills the system. It takes about 18 or 19 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper.
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Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 363
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Maintenance Cartridge When purchasing, check the Model number. Shape Model number MC-30 Note • For instructions on replacing the maintenance cartridge, see "Replacing the Maintenance Cartridge.
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Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see "Maintenance Cartridge." Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. • If ink is accidentally ingested, contact a physician immediately. Important • Do not remove the maintenance cartridge except to replace it. Ink may leak out.
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3. Tap Replace. Instructions appear on the touch screen. Replacing Maintenance Cartridge 1. Open box, and remove plastic bag and maintenance cartridge. Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 2. Open maintenance cartridge cover.
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3. Hold the used maintenance cartridge by the grip (A) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out. Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal and storage. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 4.
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Important • Support the maintenance cartridge cover from underneath as you wipe it. 7. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge. The maintenance cartridge may become damaged. 8. Close maintenance cartridge cover.
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Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 2. Tap Maintenance cartridge info. The Maintenance cartridge info screen appears. If the touch screen indicates to replace the maintenance cartridge, replace the maintenance cartridge.
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When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. If Maintenance Cartridge Confirmation Message Appears on Touch Screen When the maintenance cartridge is almost empty, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but check the remaining maintenance cartridge capacity and prepare to replace the maintenance cartridge with a new one.
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Cutter Blade Cutter Blade Replacing the Cutter Blade 372
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Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Shape Model number CT-07 Note • For instructions on replacing the cutter blade, see "Replacing the Cutter Blade.
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Replacing the Cutter Blade Compatible cutter blade For details on compatible cutter blade, see "Cutter Blade." Selecting Menu for cutter blade Replacement 1. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears. 3. Tap Yes. The Carriage moves and after it stops moving, instructions appear on the touch screen. Note • If you do not take action within 2 minutes, cutter blade replacement is canceled.
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3. Turn hex screw with hex wrench until loose. 4. Remove cutter blade while holding A. Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury.
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Note • Dispose of the used cutter blade in accordance with local regulations. 5. Install new cutter blade while aligning A to B and C to D. 6. Install while aligning fixing part included with replacement cutter blade with center of cutter blade. 7. Turn hex screw until securely fixed.
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Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 8. Remove fixing part. Important • Always remove the fixing part. Operating with the part installed may damage the printer. 9. Close top cover. 10. A confirmation message will appear. Tap Yes.
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Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern 378
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Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for print head cleaning is as follows:: Print Head Cleaning 1. Open the printer driver setup window 2.
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Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print Nozzle Check Pattern 1. Open the printer driver setup window 2. Click Print Nozzle Check Pattern on the Maintenance tab The Print Nozzle Check Pattern dialog box opens. 3.
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• From the nozzle check pattern printing results, if it becomes patchy or there are areas that cannot be printed, use Print Head Cleaning to clean the print heads. Once cleaning is complete, print the nozzle check pattern again and check the results.
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Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 382
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Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2. Unplug the power cord from the outlet. Caution • Always turn off the printer and unplug the power cord before cleaning or maintenance. Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer.
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Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the output guide even if it does not appear dirty, because it may actually be covered with paper dust. Cleaning Inside the Top Cover 4. Plug the power cord into the outlet.
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Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation.
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Important • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. Note • If the cleaning brush is dirty, rinse it in water. 6. Using a damp cloth that you have wrung out completely, wipe inside the top cover to clean it.
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Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static charge, which may attract dust and affect the printing quality. 7. Close top cover.
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Cleaning the Roll Unit About once a month, clean the roll unit to ensure optimal operation. 1. Remove any roll paper loaded in roll unit. Removing the Lower Roll from the Roll Unit 2. Turn printer off. Turning the Printer On and Off 3. Unplug power cord from outlet. Caution • Always turn off the printer and unplug the power cord before cleaning or maintenance. Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer. 4.
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Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 389
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Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location. For details on packing the printer and installing it after transfer, see "Reinstalling the Printer." Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
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Selecting Menu for Prepare to transportation 1. If touch screen indicates to replace maintenance cartridge, replace maintenance cartridge. Replacing the Maintenance Cartridge 2. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 3. Tap Prepare to transportation. 4. Select and tap transfer level. Displays the confirmation screen. 5. Tap Yes. The printer is now prepared for transfer. When the preparation is finished, instructions appear on the touch screen.
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3. Close ink tank covers. At this point, ink is drawn out from inside the tubes. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is displayed. If you remove the maintenance cartridge while ink is being removed, the ink may leak out. 4. Replace maintenance cartridge currently being used with new maintenance cartridge. Replacing the Maintenance Cartridge 5.
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3. Grasp Belt and insert Belt Stopper into position shown. Important • Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 4. Close top cover. 5. Tape down printer covers to secure them, in the reverse order of tape removal during installation.
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6. Remove basket by reversing installation procedure. 7. Remove the Stand by reversing the installation procedure, when it was attached to the printer. 8. Disassemble and repackage the Stand by following the installation procedure in reverse. 9. Repack Roll Holder, holder stopper, and printer in shipping materials, and then package them in shipping box.
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Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand. • When assembling the Stand, lock the casters. In addition, always unlock the casters before moving the assembled Stand.
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2. Remove tape and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using optional roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4. Refer to Printer Stand Setup Guide and attach basket to Stand.
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5. Connect the power cord to the power cord connector on the back of the printer. 6. Plug the power cord into the outlet. 7. Press the power button to turn the printer on. When "Do you want to install the transported printer? Do not install the ink tanks yet." appears, tap Yes. 8. When instructions for loading ink tank appear on touch screen, open ink tank cover and load ink tank. 9. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.
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10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.") 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (Mac OS).
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Specifications Printer Specifications Specifications Print Area 399
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Printer Specifications Specifications Print Area 400
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Specifications Important • The following values may vary depending on the operating environment. Printer Power supply Power consumption Operating environment Dimensions (W × D × H) 100–240 V AC (50/60 Hz) When printing 103 W max. In Sleep mode 3.6 W max. (*1) When power is off 0.3 W max. (*2) Temperature 59 to 86°F (15 to 30°C) Humidity 10 to 80% RH (with no condensation) Main unit and Stand (when basket is not used) Approx. 78.8 × 30.
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Printing performance Print method Bubblejet Maximum resolution 2400 dpi (horizontally) (*1) × 1200 dpi (vertically) Print head PF-10 Number of nozzles 18432 nozzles (1536 nozzles per color) *1:Prints with a minimum 1/2400 inch dot pitch between ink droplets.
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Wireless LAN specifications Transmission speed 10 Mbps / 100 Mbps / 1000 Mbps (automatically selected) Compliance standards IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency range 2.4 GHz Channels 1 to 11 or 1 to 13 Varies by country and region. Effective range Indoor 164 feet (50 m) Varies according to environmental conditions.
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Windows RT (Windows 8 ARM architecture) not supported. Recommended operating environment (*1) Mac OS CPU Pentium 4 or later, or Athlon 64 or later processor Memory 1 GB or more Free hard disk space 20 GB or more Compatible Operating Sys- OS X v10.7.5 to OS X v10.11, macOS Sierra v10.
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Print area For details about Print Area, see "Print Area." *1: Varies depending on the operating system or application.
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Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless printing with roll paper, the margin is 0 in (0 mm). However, depending on the paper size, minor margins may be available.
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A margin of 0.8 in (20 mm) on top, 0.8 in (20 mm) on bottom, and 0.2 in (3 mm) on left and right sides is required. Rolls A. Top Edge B. Bottom Edge C. Left Edge D. Right Edge • Printable Area: A margin of 0.2 in (3 mm) on top and bottom and 0.2 in (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.
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Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 408
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Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications. • • • • Do not place the printer on a thick rug or carpet. Do not place the printer with its back attached to the wall.
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• Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges. • Avoid dropping or shaking print head, ink tanks, and maintenance cartridges.
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Regulatory Information Lithium Battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10468 (Contains FCC Approved WLAN Module K30357) Optional parts: Roll Unit RU-61 This device complies with Part 15 of the FCC Rules.
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Melville, New York 11747 1-800-652-2666 About Radio Waves Do not use this product near medical equipment or electronic equipment. Radio wave interference can affect the operation or performance of the equipment. Users in Canada This device complies with Industry Canada license-exempt RSS standard(s).
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WEEE (EU&EEA) Only for European Union and EEA (Norway, Iceland and Liechtenstein) These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation implementing those Directives.
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Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces directives.
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Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
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de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
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Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Disse symboler betyder, at produktet ikke må bortskaffes sammen med dagrenovation i henhold til WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller den lokale lovgivning, som disse direktiver er gennemført i.
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Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein) Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller nasjonal lov som har implementert disse direktivene.
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ackumulatorn med en koncentration som överstiger tillämplig gräns som anges i Batteridirektivet. Produkten ska lämnas in på en avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk utrustning (EE-utrustning) samt batterier och ackumulatorer eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande köps (en mot en).
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becserélésére vonatkozó hivatalos program keretében, vagy az elektromos és elektronikus berendezések (EEE) hulladékainak gyűjtésére, valamint a hulladék elemek és hulladék akkumulátorok gyűjtésére kijelölt hivatalos gyűjtőhelyre. Az ilyen jellegű hulladékok nem előírásszerű kezelése az elektromos és elektronikus berendezésekhez (EEE) általánosan kapcsolható potenciálisan veszélyes anyagok révén hatással lehet a környezetre és az egészségre.
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produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o recyklácii tohto produktu získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery.
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atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canoneurope.com/battery. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šie simboliai reiškia, kad šio gaminio negalima išmesti į buitines atliekas, kaip reikalaujama WEEE Direktyvoje (2012/19/ES) ir Baterijų direktyvoje (2006/66/EB) ir (ar) jūsų šalies nacionaliniuose įstatymuose, kuriais šios Direktyvos yra įgyvendinamos.
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Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Тези символи показват, че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО (2012/19/ЕC), Директивата за батерии (2006/66/ЕО) и/или Вашето национално законодателство, прилагащо тези Директиви.
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Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn) Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada, u skladu s direktivom WEEE (2012/19/EC), Direktivom o baterijama (2006/66/EC) i Pravilnikom o gospodarenju otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električnim i elektroničkim uređajima i opremom.
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Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 425
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Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from Mac OS 426
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Printing Options Using Rolls and Sheets The printer supports both rolls and sheets. This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets to suit your particular printing application. Note • For information on the types of paper the printer supports, see "Types of Paper." • A variety of other ways to print are available besides those introduced here. For details, see "Enhanced Printing Options.
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• Free Layout (Windows) and imagePROGRAF Free Layout (Mac OS) Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other. (See "Lining Up and Printing Multiple Documents" (Windows).) (See "Lining Up and Printing Multiple Documents" (Mac OS).) Note • Setting the roll unit to feed mode and loading roll paper in both the Roll 1 (Upper) and Roll 2 (Lower) holders offers the following advantages.
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Turning the Printer On and Off Turning the printer on 1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. 2. When startup is finished, ON button lights up, and printer enters standby mode.
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The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open Close the top cover. • The ink tank cover is open Close the ink tank cover. • The print head is not installed Replacing the Print Head • The ink tank is not installed Replacing Ink Tanks • Error appears on touch screen Check the message on the touch screen and take action as necessary.
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If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2. Hold down the ON button for more than a second. "Ending Please wait a while." appears on the touch screen, and the printer turns off.
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Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information List". • To wait until the ink dries after printing before cutting the roll, set Drying Time in the printer driver. (See "Specifying the Ink Drying Time for Rolls.") • Once you have used all the paper on a roll, clean the platen.
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4. Select the type of paper. (See "Changing the Type of Paper.") Note • If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to Enable, specify the roll length after selecting the media type. (See "Specifying the Paper Length.") 5. Complete settings in the printer driver for the type of paper and other details.
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6. Send the print job. • Printing in Windows • Printing from Mac OS The printer now starts printing the print job.
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Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see "Paper Sizes" or "Paper Information List". • Borderless printing is not supported on sheets. For the features and the main printing methods available for sheet printing, see "Printing Options Using Rolls and Sheets." 1. Turn the printer on. (See "Turning the Printer On and Off.") 2.
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3. Send the print job. • Printing in Windows • Printing from Mac OS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing.
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Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions. 2. After confirming that the printer is selected in the dialog box, click Print or OK to start printing.
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software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the Printer Driver Setup Window" (Mac OS).
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Printing from Mac OS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions of Mac OS X) in System Preferences before printing.
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3. Click Print to start printing. As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on.
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Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from Mac OS 441
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Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message. To cancel the print job, select Yes.
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Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1. Click the printer icon in the taskbar to display the printer window. Note • You can proceed from the folder for configuring the printer settings in the OS you are using.
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Note • The screen may differ slightly depending on the model you are using.
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Canceling Print Jobs from Mac OS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1. Click the printer icon in the Dock to display the printer window. 2. Either click × for the job to cancel printing or select the job to cancel printing and then click Delete to delete the job.
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Pausing Printing Pausing Printing 446
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Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. Printing from the job queue is not possible in this state. To restore normal operation after pausing printing, set Pause printing to Disable. Note • In the following cases, the status is cleared even if you do not set Pause printing to Disable, and printing from the job queue resumes.
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Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Printing Photos and Business Documents Printing By Se
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Setting Paper Dimensions (Custom Size) Prints without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Changing the Clear Coating Settings Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters Printin
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Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing o
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Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Printing from Printer Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Usin
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Printing from Your Computer (Windows) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls Printing Photos and Business Documents Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Prints without Edges Based on the Scenarios Changing the Clear Coating Settings Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Docu
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Printing with Easy Setup This section describes the simple setting procedure so that you can carry out appropriate printing on this printer. Printing with Easy Setup 1. Check that the printer is turned on 2. Load paper on the printer Set roll paper or cut paper to a printer. 3. Open the printer driver setup window 4. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab.
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From the pull-down menu, select Easy Settings, and then select the setting that matches your purpose from the Print Target list. 6. Select the print quality For Print Quality, select Highest, High or Standard according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 7. Select the paper size From the Page Size list on the Page Setup tab, select the same size as that of the document that was created with the application software.
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8. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 9. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
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10. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can execute Print, but you may not obtain the correct printing result. Checking Printer Settings and Applying Settings to Printer Driver 1.
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2. Click Get Information... on Main tab The Paper Information on Printer dialog box appears. 3. Select the paper source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Roll Width. 4. Apply settings To apply the printer settings to the printer driver, click OK. Note • If the media type and the output paper size are not set on the printer, OK will be grayed out and cannot be clicked.
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Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Layout tab, specify the number of copies to be printed. 3. Specify the print order Check the Print from Last Page check box when you want to print from the last page in order, and uncheck the check box when you want to print from the first page. 4.
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Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 459
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About 2-Level Roll Switching This printer allows you to load roll paper in two levels, the upper level (Roll 1) and the lower level (Roll 2) and to automatically switch between Roll 1 and Roll 2 depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching." • For instructions on setting the paper, see "Setting the Paper Rolls in the Printer According to the Intended Use.
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Setting the Paper Rolls in the Printer According to the Intended Use If you want to switch the 2-level rolls, set the paper rolls on the upper and lower level of the printer in one of the ways described below depending on the intended use. • When automatically switching from paper roll 1 to paper roll 2 to match the paper size specified for the print job Set two paper rolls of the same type of paper but of different width on the upper and on the lower trays.
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• When rolls of different types of paper and of different width are set in the upper and lower trays, the paper roll matching the type of paper specified for the print job will be used. Depending on the settings, an error may occur causing the wrong paper roll to be used; in such cases, it is recommended that, instead of using 2-level roll switching, you specify which one is best between paper roll 1 and paper roll 2 and print.
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Printing by Automatically Switching Upper-level and Lower-level Roll Papers You can print by automatically switching Roll 1 and Roll 2 depending on the media type or your purpose. The procedure for printing by switching the roll papers is as follows: 1. Load roll papers in upper and lower levels of printer 2. Open the printer driver setup window 3. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. 4.
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6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Selecting the printing method for the roll paper When performing enlarged/reduced printing in accordance with the roll width, place a checkmark next to Enlarged/Reduced Printing and select the Fit Roll Paper Width. 8. Set the other items To rotate the document 90 degrees and print it, select the Rotate Page 90 degrees check box.
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• If the roll papers loaded in the upper and lower levels are different media types, the document is printed on the roll paper that matches the media type specified in the print job. If the document is being rotated 90 degrees for printing and the roll papers loaded in the upper and lower levels have different widths and different media types, set the correct combination of width and media type so that they match one of the roll papers loaded in the printer. 9. Complete the setup Click OK.
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Roll 1: ISO A1/A2 Roll 2: ISO A3/A4 1. Select as described below: • If you are using Windows 10 or Windows Server 2016, right-click the Start menu, and select Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers. The Devices and Printers window is displayed. • If you are using Windows 8.1, Windows 8, Windows Server 2012 R2, or Windows Server 2012, from the Desktop charms, select Settings -> Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers.
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4. Click Acquire Status When the confirmation message appears, click Yes. Your computer gets the paper size information from the printer and displays the width of the roll paper that is actually loaded in the printer. Important • When you replace the roll paper loaded in the printer, always click Acquire Status to obtain the roll paper width information. If the roll paper width is not set correctly, you may not be able to print the document as intended. 5. Open the printer driver setup window 6.
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11. Complete the setup Click OK. When you print, the paper source is switched automatically to roll paper. Important • This method switches the upper and lower levels depending on the paper size specified in the print job. Always load the same media type for the roll papers in the upper and lower levels of the printer. If different types of paper are loaded, an error could occur and you may not be able to print the document as intended.
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How to Switch Paper Rolls Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Page Setup tab, of the two paper rolls loaded in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.
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Condition 2 Condition 3 Condition 4 Whether the paper roll loaded on the printer matches the paper type specified for the print job.
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within the width of either paper roll 1 or paper roll 2 The width of the paper size specified for the print job fits within the To Condition 7 width of both paper roll 1 and paper roll 2 Condition 7 Roll width is different Select the paper roll whose width is closer to the width specified for the print job Roll width is the same Select the paper roll currently being fed into the platen *1 Is the width of paper roll 1 different from the width of paper roll 2? *1 In the following cases, neither roll 1
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Both paper roll 1 and paper roll 2 match the paper type Condition 3 Condition 4 In the Printer menu, how has the Roll paper auto switching setting changed? If borderless printing has been indicated for the print job (if it has not, on to condition 5) Select the paper It has changed to Do not identify roll currently being size fed into the platen *1 It has changed to Identify size To Condition 4 Only one of either paper roll 1 or paper roll 2 is compatible with borderless printing Select the paper ro
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Condition 7 Roll width is different Select the paper roll whose width is closer to the width specified for the print job Roll width is the same Select the paper roll currently being fed into the platen *1 Is the width of paper roll 1 different from the width of paper roll 2? *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected.
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Reflect Roll Unit Settings in the Printer Driver Reflect printer unit's Roll Unit settings in the printer driver. If the printer unit settings are reflected in the printer driver, the paper that can be set in the printer driver settings will change to a status suitable to the printer unit status. The following explains the procedure to reflect Roll Unit settings in the printer driver. 1.
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Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print 475
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Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1. Open the printer driver setup window 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. 3. Select print setting mode From the pull-down menu, select Easy Settings.
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4. Select print purpose For Print Target, select the setting that matches the document. • Default Settings Select this setting to print a general document such as an business documents. • Photo (Color) Select this setting to print a color illustration or a photo. • Photo (Monochrome) Select this setting to print an illustration or a photo in monochrome. • Poster Select this setting to print a poster. Note • To check the settings of the items that are set by Print Target, click View Settings. 5.
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6. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed to match the specified print purpose.
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Edit in PosterArtist and print Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist Lite. The following explains the procedure for editing original documents made in multiple application software in PosterArtist Lite and printing in a poster layout. 1. Open Printer Driver Settings Screen 2. Select edit in PosterArtist Check Page Layout in the Layout tab and select Edit Using PosterArtist from the pull-down menu.
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Note • For instructions on how to edit and rearrange images, refer to the PosterArtist Lite manual.
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Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode 481
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Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
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4. Adjust color balance The Color Adjustment tab has individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
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Setting the Print Quality Level (Custom) Custom on the Print Quality tab allows you to set detailed print quality levels. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select Advanced Settings From the Main tab pull-down menu, select Advanced Settings. 3. Select the print quality For Print Quality, select Custom. The Custom dialog box opens. 4. Setting the print quality level Drag the slider bar to select the print quality level and click OK.
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Important • Certain print quality levels cannot be selected depending on the settings of Media Type.
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Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Open the printer driver setup window 2. Select Advanced Settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Monochrome or Monochrome (Photo). Note • Depending on the media type selected for Media Type on the Main tab, either Monochrome or Monochrome (Photo) appears. 4. Complete the setup Click OK.
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Important • When Monochrome or Monochrome (Photo) are selected, the printer driver processes image data as sRGB data. In this case, actual colors printed may differ from those in the original image data. When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software. Note • With Monochrome or Monochrome (Photo) inks other than black ink may be used as well.
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Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected The procedure for adjusting tone is as follows: 1. Open the printer driver setup window 2. Selecting Media Type from the Main tab. For paper for which the black and white tone can be adjusted, select the paper you want to use from "Paper Information List" and check the information. 3.
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From the Tone pull-down menu on the Gray Adjustment tab, specify any of the following items. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y. Black and White This item adjusts color tones to neutral shades of gray. When you select this item, a value of 0 is entered for X, and a value of 0 for Y. Warm Tone This item adjusts color tones to warm shades of gray (warm black).
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When you enter values, set values in the range of -100 to 100 for X, and -50 to 50 for Y. The selected value will be shown in the preview on the left side. After adjusting the tones, click OK. 6. Complete the setup Click OK on the Main tab. When you execute print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome.
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Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM or, ICC Profile Matching. When you want to use an application software to specify a printing ICC profile, select None. The procedure for specifying color correction is as follows: 1.
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Driver Matching Print with the optimal color using the driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool. ICM Perform color matching on the host computer using the Windows ICM function.
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Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile 493
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Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
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Adjusting Colors with the Printer Driver To use driver matching when printing, turn on the printer driver's color correction function. Driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor.
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3. Select color mode For Color Mode, select Color, and then click Color Settings. The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select Driver Matching for Color Correction. 5. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces a tint close to the display of the monitor. Select this when you wish to print a photo. Saturation (Poster) Reproduces a tint that people feel to be pleasing.
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Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 497
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Printing with ICC Profiles When the image data has a specified input ICC profile, you can print by using the color space of the data effectively. The printer driver setting procedure varies depending on the application software used to print.
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5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data.
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3. Select color mode For Color Mode, select Color, and then click Color Settings. The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select ICC Profile Matching for Color Correction. 5. Select For Input Profile Select the input profile you want to use.
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Important • When the application software specifies an input profile, the input profile setting of the printer driver becomes invalid. 6. Select the printer profile Select Printer Profile as follows: • To set the printer profile automatically: Select Auto Settings. • To set the printer profile manually: Select a printer profile that matches the media type to be used. 7. Select the rendering intent Select the coloring adjustment method in Rendering Intent.
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8. Set the other items If necessary, click Color Adjustment tab, and adjust Cyan, Magenta, Yellow, Brightness, and Contrast settings, and then click OK. 9. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data.
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Interpreting the ICC Profile When specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type For the names of compatible paper, check the information for the paper you want to use from "Paper Information List.
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Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1. Open the printer driver setup window 2. Select Advanced Settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Color, and then click Color Settings.
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5. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the adjusted brightness.
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Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast The procedure for adjusting contrast is as follows: 1. Open the printer driver setup window 2.
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You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 5. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast.
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Printing Using Detailed Setting Mode You can print by using your own settings instead of the pre-registered Print Target settings. The procedure for using the detailed setting mode and printing is as follows: 1. Open the printer driver setup window 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. 3. Select Advanced Settings From the Main tab pull-down menu, select Advanced Settings.
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4. Set print conditions Set the following items as necessary. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Color Mode Selects color adjustment method. Thicken Fine Lines Prints thin lines thicker for easy viewing. 5. Select the paper size From the Page Size list on the Page Setup tab, select the same size as that of the document that was created with the application software.
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Click OK. When you print, the document is printed with the print conditions you set.
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Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 3. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 4.
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• Fit Paper Size Scales the document to match the paper size. • Fit Roll Paper Width Scales the document to match the roll paper width. • Scaling Allows you to specify the scaling by entering a number directly or by selecting the paper size you want from the Printer Paper Size list. The document is reduced when a size smaller than the Page Size setting is selected from the Printer Paper Size list, and enlarged when a size larger is selected. 7. Complete the setup Click OK.
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Page Setup tab, and Roll Paper (Auto) is selected for Paper Source, Roll 1 (upper level roll paper) is always used for printing. Note • Selecting Enlarged/Reduced Printing changes the printable area of the document.
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Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the Oversize list (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size. A printout that has the same area as the document can be obtained by trimming the outer margins after printing. The procedure for printing with oversize is as follows: 1.
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The Paper Size Options dialog box opens. 4. Select oversize Select the Oversize check box, and click OK. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 5. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings.
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6. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed using oversize. Important • When printing to oversized paper sizes, use paper that has the following necessary margins added to the document size.
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Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." There are two ways of setting a user-defined paper, setting the paper from Size Options... on the Page Setup tab and setting the paper from Custom Size of Page Size. If you will be using a user-defined paper repeatedly, setting it from Size Options...
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Note • By selecting the Borderless Printing Size check box for Size, you can select a size from the paper sizes that support Borderless Printing. By selecting the Fix the Ratio of the Width to Height check box, you can change the size while keeping the Width and Height ratio. 4. Set user-defined paper Click OK, then it returns to Page Setup tab. The paper size registered by using Custom Paper Size Name is registered to Custom Paper Size of Page Size and can be selected at any time.
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The Custom Size Settings dialog box opens. 3. Set the custom paper size Enter the Width and Height values of the paper to be used, specify the Units, and then click OK. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified paper size. Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values.
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Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. • The maximum configurable size with Custom Size is 3.2m.
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Prints without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins 521
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Printing without Margins to Match Paper Size Procedure for printing borderless (without white margins around the edges) by enlarging/reducing documents to match paper size. 1. In the printer driver, open the settings screen 2. Select a feeding method In Paper Source, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2. Important • The feeding methods you can choose from vary depending on paper and lower tray (paper roll 2) settings, or on roll unit option settings. 3.
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After the Information dialog is displayed, under Roll Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed. When clicking on Borderless Setting, the Borderless Setting dialog box will appear. Dragging the slide bar to the right will increase overflow, while dragging it to the left will reduce it.
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• Depending on paper size, the length/width ratio of the paper may be different from that of the image, making it impossible for the whole image to fit on the paper. When this happens, crop the image with the application software to match paper size. • When printing borderless, printing may stop abruptly and the paper will be cut causing a slight color unevenness on the edges of the paper. If you require exceptionally high quality, in the Roll Paper Options dialog box select No from the Auto Cut... list.
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Printing without Margins to Match Roll Paper Width Procedure for printing borderless (without white margins around the edges) by enlarging/reducing documents to match roll paper width. 1. In the printer driver, open the settings screen 2. Select a feeding method In Paper Source, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
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After the Information dialog is displayed, under Roll Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed. When clicking on Borderless Setting, the Borderless Setting dialog box will appear. Dragging the slide bar to the right will increase overflow, while dragging it to the left will reduce it.
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• When printing borderless, printing may stop abruptly and the paper will be cut causing a slight color unevenness on the edges of the paper. If you require exceptionally high quality, in the Roll Paper Options dialog box select No from the Auto Cut... list. When you do so, the document will be printed without the left and right margins. After the printed material has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors.
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Printing Full-Size without Margins Procedure for printing borderless (without white margins around the edges) images in the same size as the original document without enlarging/reducing themRecommended if you prize quality. 1. In the printer driver, open the settings screen 2. Select a feeding method In Paper Source, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
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After the Information dialog is displayed, under Roll Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Determine by how much you want the image to exceed the size of the paper Adjust Amount of Extension as needed. When clicking on Borderless Setting, the Borderless Setting dialog box will appear. Dragging the slide bar to the right will increase overflow, while dragging it to the left will reduce it.
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printing. If the size, or the type, of the paper set in roll 1 is not compatible with borderless printing, you will not be able to print borderless. • If the following paper is selected for Roll Width, margins may be formed on the left and right of the document even when borderless printing is set. • 30 in Roll (762.0mm) • A2/A3 Roll (420.0mm) • 16 in Roll (406.4mm) • A3+ Roll (329.0mm) • • • • 300mm Roll (300.0mm) A3/A4 Roll (297.0mm) B4 Roll (257.0mm) 8 in Roll (203.
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Changing the Clear Coating Settings When you execute clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to adjust the glossiness. This section explains procedures for changing the clear coating settings. 1. Open the printer driver setup window 2. Select Advanced Settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Color, and then click Color Settings. The Color Settings dialog box appears. 4.
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Click the Clear Coating tab, select the Clear Coating Area item that matches your purpose (see below for the selections), and then click OK. Auto The printer automatically sets the areas to be clear-coated and whether clear coating is to be executed. It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the print speed. Overall The printer clear-coats the entire print area.
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Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set. The procedure for printing hanging and horizontal banners is as follows: Print for width of roll 1. Create document by using application software 2.
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6. Complete the setup Click OK. When printing is executed, a drapery or banner can be printed according to the roll. Enlarge and print 1. Register user-defined paper Register both the actual desired print size (user-defined paper 1) and original document size created in application (user-defined document size 2) in the Size Options... under the Page Setup tab. Note • Please set user-defined paper 2 to the same aspect ration as user-defined paper 1.
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Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters 535
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Lining Up and Printing Multiple Documents You can line up multiple documents that were created separately and print them together on one page. The procedure for lining up and printing multiple documents is as follows: 1. Open the printer driver setup window 2. Select Free Layout On the Layout tab, select the Page Layout check box, and then from the pull-down menu, select Free Layout. 3. Complete the setup Click OK. When you print, Canon imagePROGRAF Free Layout starts.
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Printing by Connecting Multiple Pages You can eliminate the blank spaces between pages in a document that extends over multiple pages and print the document as one continuous document. The procedure for printing by connecting multiple pages is as follows: 1. Open the printer driver setup window 2. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2.
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4. Complete the setup Click OK on the Page Setup tab. When you print, the document is printed with the print conditions you set.
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Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for printing multiple pages all on one page is as follows: 1. Open the printer driver setup window 2. Select the print paper size From the Page Size list on the Page Setup tab, select the size of the paper loaded in the printer. 3.
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Note • 8 Pages/Sheet cannot be used when the XPS printer driver is used. 4. Set the number of pages to be printed on one sheet and the page order If necessary, click Set..., specify the following settings in the Page Layout Printing dialog box, and click OK. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. 5. Complete the setup Click OK on the Layout tab.
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Important • When there is a checkmark attached to Banner Printing on the Page Setup tab, Page Layout is grayed out and cannot be set.
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Dividing and Printing Posters The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for dividing and printing posters is as follows: Setting for Dividing and Printing Posters 1. Open the printer driver setup window 2.
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4. Complete the setup Click OK on the Layout tab. When you execute print, the document will be divided into several pages during printing. Important • When there is a checkmark attached to Banner Printing on the Page Setup tab, Page Layout is grayed out and cannot be set. Printing Only Specific Pages If ink becomes faint or runs out during printing, you can reprint only the specific pages by following the procedure below: 1. Display Pages to Print dialog box For Page Layout, click Set...
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Note • In the setting view on the left side of the Pages to Print dialog box, you can also clear the display by clicking the pages you do not want to print. To redisplay a cleared page, click that page again. • To switch the pages to display/hide, click Invert in the Pages to Print dialog box. 3. Complete the setup Click OK on the Layout tab. When you print, only the specified pages are printed.
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Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows. Normally, if Print Centered is set when printed as in (A), it will be printed as in (B) for cut paper and (C) for roll paper.
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3. Select the paper size Select the size of the paper you want to print from Page Size on the Page Setup tab. 4. Set magnification as necessary Where necessary, attach a checkmark next to Enlarged/Reduced Printing, and set according to the objective. 5. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 6.
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8. Complete the setup Click OK. When you print, the document is printed in the center of the paper.
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Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 548
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Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1. Open the printer driver setup window 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. 3.
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6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Complete the setup Click OK. When you print, you can rotate a portrait document 90 degrees to save paper. Important • When there is a checkmark attached to Banner Printing on the Page Setup tab, Rotate Page 90 degrees is grayed out and cannot be set.
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• When selecting paper in portrait format as the Page Size from the Page Setup tab, if the length in the vertical direction is longer than the width selected in Roll Width, even if a checkmark is placed next to Rotate Page 90 degrees, the page will not be rotated.
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Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by eliminating the upper and lower margins when printing. The procedure for saving paper by eliminating the upper and lower margins is as follows: 1. Open the printer driver setup window 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. 3.
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4. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 5. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 6. Selecting Paper Saving On the Layout tab, select the No Spaces at Top or Bottom check box.
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7. Complete the setup Click OK. When you print, the upper and lower margins are eliminated so that you can save paper.
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Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1. Open the printer driver setup window 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. 3.
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Click OK. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
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Displaying the Print Results before Printing You cannot use this function if you are using the XPS printer driver. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, theCanon imagePROGRAF Preview opens and displays the print results.
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Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing 558
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Stamp Printing This feature may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. "CONFIDENTIAL," "IMPORTANT," and other stamps that are used often in companies are pre-registered. The procedure for printing with a stamp is as follows: 1. Open the printer driver setup window 2.
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Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1. Open the printer driver setup window 2. Select stamp On the Layout tab, select the Stamp check box, and click Define Stamp....
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3. Set stamp details Click Add to add a new stamp (Untitled) to the list. In Name, enter the name of the stamp to register, and in Text, enter the character string you want as the stamp. Change the Font, Size, and Color settings as necessary. 4. Set the other items Set the following items as necessary. Outline Selects a frame that encloses the stamp text string. Print Style Select the stamp print method.
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5. Complete the setup Click OK to return to the Layout tab. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select stamp On the Layout tab, select the Stamp check box, and click Define Stamp.... The Define Stamp dialog box opens. 2. Select the stamp for which the settings are to be changed From Watermark List, select the title of the stamp you want to change the settings for. 3. Configure each setting while viewing the preview 4.
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Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab. When you are not able to specify them with the application software, the procedure for selecting a page size and orientation is as follows: 1. Open the printer driver setup window 2.
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Registering a Frequently Used Printing Profile You can register the frequently used printing settings to Favorites. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2. Set the necessary items On the Main tab, the Page Setup tab, and the Layout tab, specify the print settings you want to register. 3. Display Add dialog box On the Favorites tab, click Add....
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In Name, enter the name of the favorite. Set the Icon and Comment fields as necessary, and then click OK. The name and the icon appear in the Favorites list. To check the settings of the registered favorite, click Settings Details. Note • To save the settings of the favorite to a file, click Export... on the Favorites tab. Printing Using Favorite Settings 1. Open the printer driver setup window 2. Apply favorite From the Favorites list on the Favorites tab, select the favorite you want to use.
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Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Open the printer driver setup window 2. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2. Important • The paper feed method will differ according to the paper or lower level (roll paper 2) settings, or roll unit option settings. 3.
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• No The roll paper is not cut after printing. • Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. After completing the setting, click OK to return to the Page Setup tab. 5. Complete the setup Click OK on the Page Setup tab. When you print, the roll paper is cut automatically after printing or cut guidelines are printed.
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Printing from Computer (Mac OS) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting th
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Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing 569
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Printing from Printer Printing from USB Flash Drive 570
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Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel 571
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Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing. -Font embedding is recommended. If a font is not embedded, it is replaced with one of the built-in fonts below.
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5. Tap folder or data to print on displayed screen. Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The screen below appears. A. Number of copies Tap to display the screen below and specify the number of copies. B. Preview Tap to preview an image of the printout on the preview screen. C. Settings Tap to display the Settings screen.
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Setting Items for Printing Using Operation Panel 6. Tap Start print. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 5. Tap a folder or data to print. • Tapping No returns to HOME screen.
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Setting Items for Printing Using Operation Panel You can specify the print settings to print data saved on the USB flash drive. Flick vertically or tap Tap to specify the setting. to display setting items and tap the setting item to display the settings. 1. Color Select color or black and white printing. 2. Print qlty (Print quality) Select print quality according to the photo. 3. Paper src (Paper source) Select where to feed paper. 4.
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Printing from Smartphone/Tablet For more on printing from a device via wireless LAN, refer to the device's or application's instruction manual.
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Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using direct connection) This section describes direct connection, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to use direct connection. 1.
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The identifier (SSID) for direct connection appears. The device detects the printer by the identifier (SSID). Note • If you tap Details and tap Yes, the following items appear. • Security setting • Password • Printer's name which appears on a Wi-Fi Direct compatible device The password is required when connecting a device to the printer. Depending on the device you are using, no password is required.
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Printing Network Settings • Depending on the device you are using, entering the password is required to connect a device to the printer via wireless LAN. Enter the password specified for the printer. • If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting to the printer, the printer displays a confirmation screen asking if you allow the device to connect to the printer.
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• To update the identifier (SSID) and the password for direct connection Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes. To check the security setting and the updated password, tap Details and tap Yes on the screen displayed next. • To change the printer's name displayed on the Wi-Fi Direct compatible device Tap B to display the printer's name (device name) displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the name. 1.
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Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility (Windows) Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 581
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Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 582
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Overview of the Printer Driver Canon IJ Printer Driver Changing the Print Options Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting information Deleting the Undesired Print Job Canon IJ Status Monitor Checking the Ink Status from Your Computer Instructions for Use (Printer Driver) 583
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Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
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Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails. The procedure for changing the print options is as follows: 1. Open the printer driver setup window 2. Click Special Settings... on the Layout tab The Special Settings dialog box opens.
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The Layout tab is displayed again.
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Canon imagePROGRAF Preview This feature may be unavailable when certain printer drivers or operating environments are used. The Canon imagePROGRAF Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type and paper source settings.
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How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1. Select the command that you perform printing on the application software In general, select Print on the File menu to open the Print dialog box. 2.
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Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information. The procedure for updating media information is described below. 1.
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• Do not change media information on the printer while you are updating media information on the driver. Important • Ensure that a user with administrative privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself.
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Setting Accounting information By setting accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for setting accounting information is described below. 1. Select as described below: • If you are using Windows 10 or Windows Server 2016, right-click the Start menu, and select Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers. The Devices and Printers window is displayed.
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4. If necessary, complete the following settings: Account ID Enter the account ID to be set. Enter the ID by using up to 20 alphanumeric characters (0 to 9, a to z, and A to Z). Prohibits Account ID changes Prohibits changes to account IDs that have already been set. Check this check box to prevent other users from changing IDs. 5. Apply the settings Click OK. The Device Settings tab is displayed again. The settings are enabled hereafter.
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Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Open the printer driver setup window 2. Display the Canon IJ Status Monitor Click Status Monitor... on the Main tab. The Canon IJ Status Monitor appears. 3.
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Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar. Click the button of the status monitor displayed on the task bar.
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In such cases, take the appropriate action as described.
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Checking the Ink Status from Your Computer You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Main tab, click Status Monitor.... The Canon IJ Status Monitor opens. 3. Display Estimated ink levels For Estimated ink levels, click (the disclosure triangle) to display an image representation of the ink status.
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Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Before installing, log on to Windows as user with administrator rights. • Always check the following before installing the software. 1. Quit the application software while it is running. 2. If you are printing a document, abort printing or wait for it to finish. 3.
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• When using a local connection, if you do not see a check mark next to the Enable bidirectional support option in the Ports tab in the printer's Properties, it will not be possible to acquire printer and device information correctly. • If you are you are using your printer with a USB connection, refrain from using standby mode. You can set standby mode through the Power Options on the Control Panel.
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◦ When printing with the Enable advanced printing features turned off in the Advanced tab in the printer's Properties ◦ When printing with Print directly to the printer enabled in the Advanced tab in printer's Properties ◦ When printing after the printing port in the Ports tab in the printer's Properties has changed to FILE: ◦ When printing after choosing Output to file in the Print dialog box in the application software • If you perform a point-and-print installation, you will not be able to use the Free L
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◦ Open the printer folder from the start menu, right click on the printer icon and select Printing preferences. Launch the application after setting, in the Page Setup tab, Page Size, Enlarged/ Reduced Printing and Borderless Printing. ◦ Open Microsoft Word's Page setup dialog box and close it by clicking OK. ◦ After configuring the printer driver, close momentarily the Print dialog box without printing. Then, open the printer driver's set up screen once again, close it by clicking OK, and run printing.
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Printer Driver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Maintenance Tab Description Device Settings Tab Description Canon IJ Status Monitor Description 601
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Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings.
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Photo (Color) Select this when printing a color illustration or a photograph. Photo (Monochrome) Select this when printing an illustration or a photograph in monochrome. Poster Select this when printing a poster. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Important • Depending on the Media Type settings, the same print results may be produced even if the Print Quality is changed.
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Color Mode Select the color to print. Color Prints with the number of colors in the document. Monochrome Prints a color document in monochrome. Monochrome (Photo) This mode is appropriate when printing an image such as a photo in monochrome. Color Settings Opens the Color Settings dialog box. You can adjust individual color settings such as Cyan, Magenta, Yellow, Brightness, and Contrast on the Color Adjustment tab, and select the Color Correction method on the Matching tab.
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30sec. / 1min. / 3min. / 5min. / 10min. / 30min. / 60min. Page will be output after set amount of time has passed after printing. Between Scans The wait time until printing next line can be set after printing one line in page. Set in the event smudging occurs in the page, unevenness occurs in borderless printing, etc., and you would like to avoid this smudging and unevenness. Setting Items Content Printer Default Settings in printer unit control panel are applied.
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Unidirectional Printing Controls color unevenness and unaligned ruled lines. Please check when printing in one direction. Calibration Value The results can be applied when printing in the event color calibration was set in printer unit. Please select Use Value when applying calibration. Mirror Select whether to print reflected image or not. When box is checked and turned on, text and images will be printed as if reflected in a mirror.
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Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. View Color Pattern Displays a pattern for checking color changes produced by color adjustment. If you want to display the preview image with a color pattern, check this check box. Cyan / Magenta / Yellow Adjusts the strengths of Cyan, Magenta, and Yellow. Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color weaker.
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Tone Set the color tones for monochrome printing. You can also select colors for monochrome color tones from the pull-down menu. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y. Black and White This item adjusts color tones to neutral shades of gray. When you select this item, a value of 0 is entered for X, and a value of 0 for Y.
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Driver Matching Print with the optimal color using the driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool. ICM Perform color matching on the host computer using the Windows ICM function.
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Important • Depending on the media type, you may obtain the same print results even when you change the Rendering Intent setting. • If Driver Matching is selected for Color Correction, then Relative Colorimetric and Absolute Colorimetric are not displayed. Clear Coating Tab Specify Clear Coating settings. When you execute clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to adjust the glossiness. Clear Coating Area Set the clear coating area.
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Page Setup Tab Description The Page Setup tab allows you to set borderless printing for a document and specify the scaling. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings. Check whether the printer is set up correctly by looking at the illustration before you start printing. Page Size Selects a page size.
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Fit Paper Size Enlarge or reduce the document to match the size of the paper to be printed, and then print the document. Scale to fit Roll Paper Width You can enlarge or reduce the document to match the roll paper width and then print the document. Print Image with Actual Size Prints the document at its actual size. When you select this check box, the Information dialog box appears, and you can select Roll Width. Fit Paper Size When you select the Fit Paper Size check box, you can specify the setting.
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Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Roll Paper (Auto) Depending on the paper settings on the printer driver and the paper information registered to the printer, the printer automatically determines which roll paper to use and then feeds that paper. Roll 1 Paper is fed from Roll 1. Roll 2 Paper is fed from Roll 2. Cut Sheet Feeds paper using the cut paper.
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printing with no problems. Moving the slider to the left reduces the amount of extension and expands the range of the document to print. Roll Paper Options dialog box You can specify settings for printing on roll paper. Automatic Cutting You can print cut guidelines for cutting the roll paper automatically or manually after printing. Yes Cut the roll paper automatically after printing. No Do not cut the roll paper automatically after printing.
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Paper Size Options dialog box You can create and register any user-defined paper. You can then select the defined paper size from Custom Paper Size of Page Size. Paper Size List The names and sizes of the paper sizes that the printer driver can use are displayed. Delete From Paper Size List, you can delete a user-defined paper that a user created.
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Layout Tab Description The Layout tab allows you to specify how to arrange the document onto the paper. You can also set the number of copies to be printed and the print sequence. If the application software that you used to create the document features the same functions, specify the settings from the application software. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout.
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Set... Opens the Page Layout Printing dialog box. You can freely specify detailed settings for assigned printing. Stamp The Stamp function prints a specific character string over the document pages. You can select the characters to be printed from a list or use the Define Stamp dialog box to set any characters. Define Stamp... Opens the Define Stamp dialog box. You can specify detailed stamp settings or register any stamp. Print Centered Prints document in center of paper.
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Note • The Pages to Print dialog box appears only when Poster (1 x 2) or Poster (2 x 2) is selected for Page Layout. Free Layout Settings dialog box You can specify detailed settings for free layout. Paper Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application. Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction.
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Note • The Page Layout Printing dialog box appears only when 2 Pages/Sheet, 4 Pages/Sheet, 6 Pages/Sheet, 8 Pages/Sheet, 9 Pages/Sheet, or 16 Pages/Sheet is selected for Page Layout. Define Stamp dialog box The Define Stamp dialog box allows you to specify settings for printing a stamp over the document pages. In addition to the pre-registered ones, you can register and use your original stamp. Watermark List This is a list of the pre-registered stamps. Add Creates an original stamp.
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Angle Set the stamp positioning angle. You can specify a value in Set Angle to set the angle, or you can drag the slide bar left/right to change the angle. When specifying an angle value, set a value in the range of -180 to 180. Stamp first page only Select this check box if you want to print a stamp only on the first page. Page Options dialog box Specify the print settings, such as date, user name, and page number. Print Date Select the position for printing the date.
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Spooling at Printer Driver Set whether print jobs are to be spooled in the print driver or whether PageComposer processing is to be performed. Setting Do Not Print or No (EMF Spooling) may improve the print results. FineZoom Settings Use this function to print on long paper. Yes The print problem may be corrected. No Image distortions may be corrected (for example, small lines may be eliminated).
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Favorites Tab Description The Favorites tab allows you to register frequently used print settings as favorites. Favorites A list of the registered favorite settings appears. The Default Settings are registered in the initial settings. Details The settings of the favorite that you selected from Favorites appear. Comment The comment registered to the favorite appears. Apply Favorite You can change the print settings to the settings of the favorite that you selected from the Favorites list.
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Export... You can save the settings of a favorite to a file. Edit dialog box You can change the name and icon of the favorite that you selected from the Favorites list. Name Changes name to be displayed in Favorites list. Icon Changes icon to be displayed in Favorites list. Comment Changes information to be displayed in Comment. Add dialog box You can save the current print settings as the settings of a favorite. Name Set the name to be displayed in Favorites list.
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Maintenance Tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Print Nozzle Check Pattern Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly. If the print result for a specific color is fainted, or if there are any unprinted sections, use Print Head Cleaning to clean the print head.
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Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Paper Feed Amount Adjustment This function adjusts the paper feed amount if the print result is faint or contains streaks. View Status This function displays printer information and setting values.
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Device Settings Tab Description Many of the tabs in the Properties windows of the printer are controlled by Windows. However, the Device Settings tab is for specifying printer configuration-related settings and is part of the printer driver. The Device Settings tab allows you to specify settings related to the printer unit. Roll Unit There will be a checkmark here if the lower level roll unit is attached. Note • Where the roll unit set in the winding device is attached, this checkmark will be removed.
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Update Media Information Opens the Update Media Information dialog box. Gets the latest media information from the printer and updates the media information in the printer driver. Accounting Opens the Accounting dialog box. By setting Accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. Note • Accounting can be set only by users with Administrator rights.
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Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the status of the printer and the printing progress. The monitor uses graphics, icons, and messages to let you know the printer status. Canon IJ Status Monitor Features The Canon IJ Status Monitor offers the following advantages: You can check the status of the printer on the screen. The status of the printer is shown on the screen in real time. You can check the printing progress of each printing document (print job).
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Owner Shows the owner's name of the document to be printed. Printing Page Shows the number of printing page and total printing pages. Remaining Printing Time of Current Page Displays the remaining print time of the pages being printed. Display Send Queue Shows the print window used to manage the print job that is being printed or being in the print queue. Cancel Printing Cancels the current print job. Estimated ink levels Displays icons to report a remaining ink level warning and an ink depletion error.
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Other Warnings When any other warning occurs, the Canon IJ Status Monitor will open automatically and be displayed in front of other windows. Start when Windows is Started Starts the Canon IJ Status Monitor automatically when you start Windows. Remote UI menu You are able to open the printer's Remote User Interface. You are able to check the printer status and run maintenance functions on the printer when connected to and using it through a network.
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Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 631
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Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Main tab. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
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Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller • If you are using Windows 10, right-click the Start menu, and select Control Panel -> Programs -> Uninstall a program. From the program list, select "XXX Printer Driver" (where "XXX" is your model name) and then click Uninstall.
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Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. Important • Before installing the latest printer driver, delete the previously installed version.
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Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important • A confirmation/warning dialog box may appear when starting, installing or uninstalling software.
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Printing Using Canon Application Software Preview Guide Free Layout Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility (Windows) Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 636
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Mac OS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility (Mac OS) Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 637
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Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide IJ Network Device Setup Utility (Mac OS) Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 638
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Managing Print Jobs Checking Print Job Information Accounting Manager Guide Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Deleting or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Nam
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Checking Print Job Information Check print job details or print a specified job on the printer's hard disk using a web browser or operation panel. • Using web browser: Log in to the printer using web browser. Changing Settings Using Web Browser After logging on to the printer, select Job management and perform operations. • Using operation panel: Select Job management on the HOME screen and perform operations.
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Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Deleting or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 641
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Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Using print jobs stored on the printer enables you to print the jobs again as needed without using a computer. Saving print jobs offers the following benefits. • Save the time spent using a computer When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without printing it yet.
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Storage Destination The storage area on the printer's hard disk is divided into a temporary storage area and a permanent storage area. The temporary storage area stores print jobs in the job queue or shared mailbox. The permanent storage area stores jobs in personal boxes. Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area.
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Saving Print Jobs on Printer Hard Disk To save print jobs on the printer's hard disk, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Access Page Setup sheet. 3. Click Output Method to display Output Method dialog box.
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4. Make your selection in Output Method. Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing. If you choose Save in Job Box, also specify the destination personal box in the Job Box list. Print after reception is complete This option is available in combination with Print.
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2. Select Additional Settings in pop-up menu. 3. Make your selection in Output Method. Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing. If you select Save in Job Box, select the personal box number from Job Box No.. Print after reception is complete This option is available in combination with Print.
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Managing Job Queue (Deleting or Preempting Other Jobs) Print jobs being processed by the printer are collectively called the job queue. You can delete or preempt jobs in the job queue as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI • Delete Note that only jobs that are not currently being deleted can be deleted from the job queue.
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2. Flick HOME screen and tap Job management. Menu Operations 3. Tap Print job. 4. Tap data to delete or perform preempt printing. The screen below appears. A. Tap to delete data. B. Tap to perform preempt printing. 5. Check message that is displayed and tap Yes. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Print job. The print job list appears. 4. Select print job and select Delete or Prioritize.
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Managing Pending Jobs (Printing or Deleting Jobs on Hold) If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue. Manage held jobs such as these as follows. This operation is available using the operation panel or Remote UI.
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B. Tap to release hold. 5. Check message that is displayed and tap Yes. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Print job. The print job list appears. 4. Select print job with icon on left and select Delete or Release.
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Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Job management. Menu Operations 3. Tap Saved job. The Job box list screen appears. 4. Tap box. Note • Enter the password if it is enabled. 5. Tap Job list. 6. Tap job to print. 7. Tap Start print on displayed screen.
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A. Tap to display the screen below. Specify the number of copies. 8. Tap Start print. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box.
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Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Print.
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6. Enter quantity to print in Copies and select Yes.
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Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Job management. Menu Operations 3. Tap Saved job. The Job box list screen appears. 4. Tap box. Note • Enter the password if it is enabled. 5. Tap Job list. 6. Tap job to delete. 7. Tap Delete. 8.
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Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Edit.
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6. Select Delete on displayed screen.
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Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current box to another box as follows. However, jobs saved in personal boxes cannot be moved to the shared mailbox. This operation is available using Remote UI. Important • Jobs stored in the shared mailbox may be automatically deleted under some conditions. To prevent jobs from being deleted, move them from the shared mailbox to personal boxes. Using Printer Hard Disk 1.
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5. Select saved job and select Edit. 6. Select Move on displayed screen. 7. On Move job page, select Destination job box.
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8. Select name or number of destination personal box in Destination job box list and select OK on displayed screen.
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Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 662
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Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel. Note • Contact the software or system developer for information about support for this printer function.
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Save to job box Save print jobs on the printer. Printing after Saving Printing Data To save print jobs on the hard disk before printing, select ON for Save first and print. Printing will start when Save first and print is set to ON, even if you have selected Save to job box for Output method. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings. Menu Operations 3. Tap Hard disk settings. 4. Enter administrator password if it is enabled. 5. Tap Save first and print. 6.
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Printing without Saving Jobs in Common Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in the shared mailbox. Using Printer Hard Disk When Common job box setting is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from the shared mailbox after printing. Use this function when printing highly confidential documents.
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Setting Passwords for Personal Boxes For greater security, you can specify a password for personal boxes. After you set a password, it will be required to modify the personal box settings, as well as to display, print, delete, move, and modify jobs saved in the personal box. This operation is available using Remote UI. Note • • • • By default, no passwords are set for personal boxes. A password cannot be set for the shared mailbox. Enter a four-digit number as the password, in the range 0001?9999.
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6. In Edit job box dialog box, specify password. 7. Enter password. (This field is limited to four digits in the range 0001 to 9999.) 8. Select OK.
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Naming Personal Boxes For easier identification, you can assign names to personal boxes. This operation is available using Remote UI. 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box. Note • Enter the password if it is enabled for a saving box.
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5. Select Edit. 6. In Edit job box dialog box, enter name in Job box name and select OK.
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Displaying List of Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be listed by box as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Job management. Menu Operations 3. Tap Saved job. The Job box list screen appears. 4. Tap box. Note • Enter the password if it is enabled. 5. Tap Job list.
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Note • Enter the password if it is enabled for a saving box. Jobs saved in the box are listed.
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Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by box as follows. This operation is available using the operation panel. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Job management. Menu Operations 3. Tap Saved job. The Job box list screen appears. 4. Tap box. Note • Enter the password if it is enabled. 5. Tap Job list. 6. Tap Print the job list. Saved job list for each box appears.
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Displaying Details of Saved Jobs Details of print jobs stored on the printer's hard disk (saved jobs) can be displayed as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Job management. Menu Operations 3. Tap Saved job. The Job box list screen appears. 4. Tap box. Note • Enter the password if it is enabled. 5. Tap Job list.
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Note • Enter the password if it is enabled for a saving box. 5. Select print job.
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The details of the saved document appears.
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Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. This operation is available using Remote UI. 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box. Note • Enter the password if it is enabled for a saving box.
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5. Select saved job and select Edit. 6. Select Change.
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7. Enter name and select OK.
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Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows.
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Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Printer information. Menu Operations 3. Tap Hard disk information. The free hard disk space appears. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3.
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Troubleshooting Frequently Asked Questions • I want to easily create vertical or horizontal banners. • Does this printer support sub-ink tank system? • I want to know how to configure roll cutting. • I want to configure so that the roll is cut automatically after waiting for the ink to dry. • I want to print borderless (without a border) • I want to know the paper types that can be used in this printer. • The paper type that I want to print is not displayed on the Touch Screen.
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◦ Printing stops and an error message is displayed ◦ The printer ejects blank, unprinted paper • Problems with the Printing Quality ◦ Printing is faint ◦ Paper rubs against the printhead ◦ The edges of the paper are dirty ◦ The surface of the paper is dirty ◦ The back side of the paper is dirty ◦ Immediately after borderless printing, the trailing edge margin is soiled during regular printing ◦ Printed colors are inaccurate ◦ Banding in different colors occurs ◦ Colors in printed images are uneven ◦ Image e
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◦ The printer consumes a lot of ink ◦ Printed pages are not collected cleanly in the basket ◦ When Trim edge first is set, the trimmed paper is drawn into the roll unit ◦ Ink Level Detection • List of Support Code for Error 684
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I want to easily create vertical or horizontal banners. You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners.
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Does this printer support sub-ink tank system? This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a subink tank, you can replace the ink tank while printing.
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I want to know how to configure roll cutting. Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes. When using paper that is easily scratched, or paper where the ink requires extra time to fix, we recommend setting Cutting mode on the printer to Eject cut.
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I want to configure so that the roll is cut automatically after waiting for the ink to dry. You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself.
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I want to print borderless (without a border) If printing on roll paper, you can set borderless printing in the printer driver settings.
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I want to know the paper types that can be used in this printer. For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list.
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The paper type that I want to print is not displayed on the Touch Screen. If using a new paper type, start the Media Configuration Tool to get the latest media information.
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What type of function is color calibration? The Color Calibration function operates during printing to correct color differences caused by differences between printers or by printer deterioration. We recommend color calibration in the following situations.
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Can I perform duplex printing? This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Canon imagePROGRAF Free Layout, which prints two pages on one side, folds the sheet back from the center, and hangs it.
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I want to perform enlargement printing. Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor.
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Problems Regarding Paper • Clearing Jammed Roll Paper • Clearing a Jammed Sheet • Roll paper cannot be inserted into the Paper Feed Slot • Paper cannot be fed automatically • Roll paper not switching automatically • Cannot load sheets • Paper is not cut straight • Paper is not cut • The size of clear film cannot be detected • Margins are wide • When printing on thin roll paper, the printed surface becomes scratched 695
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Clearing Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover.
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Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 4. Lift up the release lever. 5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion.
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Caution • Be careful not to injure yourself or scratch the printer when cutting. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer. 7.
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Important • Do not pull the roll paper forcefully to make it line up with the paper alignment line (B). This might cause the roll paper to feed at an angle. 8. Close the top cover. 9. Turn on the power to the printer. Turning the Printer On and Off The roll is advanced and the printer is ready to print. Note • To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the leading edge by tapping Cut paper in Feed/cut.
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Clearing a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage out of the way, away from the paper. Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube Stabilizer (C). Touching these may cause malfunction.
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4. Lift up the release lever. 5. Pull the paper straight out from the front of the printer.
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After removing the paper check that no pieces are left inside the printer. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer. 7. Lower the release lever and close the top cover. 8. Turn on the power to the printer.
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Roll paper cannot be inserted into the Paper Feed Slot Check 1 Is the roll paper curled? Straighten out curls and reload the roll. Check 2 Is paper jammed in the feed slot? Remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet Check 3 Check that the correct paper source has been selected Select Paper settings in the touch screen menu, and then select the paper source.
PAGE 704
Paper cannot be fed automatically When using certain paper types and widths under certain temperature and humidity conditions, automatic paper feeding may not be possible. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Note • Roll paper cannot not be fed or switched automatically until you change this setting.
PAGE 705
Roll paper not switching automatically When using certain paper types and widths under certain temperature and humidity conditions, roll paper auto switching may not be possible. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Note • Roll paper cannot not be fed or switched automatically until you change this setting.
PAGE 706
Cannot load sheets Check Check that the correct paper source has been selected Select Paper settings in the touch screen menu, and then select the paper source. Tap Load paper. and load the paper.
PAGE 707
Paper is not cut straight Check 1 Is the edge of the paper cutting position creased? Straighten out any curling by the edges of the paper. Check 2 Is the edge of the paper cutting position lifting up when cutting? Reload the paper correctly. Check 3 Is the paper a type that can be cut with the cutter blade? Set Cutting mode in the touch screen menu to User cut, then and cut the roll paper with a cutting implement such as scissors.
PAGE 708
Replacing the Cutter Blade 708
PAGE 709
Paper is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (Mac OS) Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut? If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper. If Cutting mode is set to User cut, cut the roll paper with a cutting implement such as scissors.
PAGE 710
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area.
PAGE 711
Margins are wide Check 1 Is auto cut being used on printed material with a wide margin on the trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Check 2 Is leading edge detection set to Do not detect? Do not detect may have been set by responding to the message Do you want to set to detect the leading edge of the paper? when Cutting mode was set to User cut in the touch screen menu.
PAGE 712
When printing on roll paper, the printed surface becomes scratched Check 1 Depending on the paper, the printed surface may become scratched when the paper is fed. In this case, you must set Paper retention setting to Release on the touch screen, and then manually feed the paper. Lift the release lever, feed the roll paper until the leading edge is visible on the platen, lower the release lever, and then proceed to the next step.
PAGE 713
Printing Does Not Start • The Data lamp on the Control Panel does not light up • The printer does not respond even if print jobs are sent • "Injecting the ink" is displayed • "Agitating the ink" is displayed 713
PAGE 714
The Data lamp on the Control Panel does not light up Check 1 Does the printer have power? Check that the power cord is firmly plugged all the way in. Push the ON button to turn on the power to the printer. Check 2 Was the correct printer selected? In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again. In Mac OS, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again.
PAGE 715
The printer does not respond even if print jobs are sent Check 1 Is Pause printing set to Enable? Set Pause printing on the touch screen menu to Disable. Pausing Printing Check 2 Is Save in mail box selected as the printer Output Method? Print the job saved on the printer's hard disk. Printing Saved Jobs Check 3 Is the print job pending? Manage the jobs on hold and print as needed.
PAGE 716
"Filling the ink" is displayed The print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the power.
PAGE 717
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 minute to 20 minutes).
PAGE 718
The Printer Stops During a Print Job • Printing stops and an error message is displayed • The printer ejects blank, unprinted paper 718
PAGE 719
Printing stops and an error message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll.
PAGE 720
The printer ejects blank, unprinted paper Check 1 The leading edge of the roll paper may have been trimmed The leading edge of the roll paper may be trimmed if Trim edge first is not set to OFF in the touch screen menu. Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the print head nozzle blocked? Print a nozzle check pattern to check the print head status.
PAGE 721
Problems with the Printing Quality • Printing is faint • Paper rubs against the printhead • The edges of the paper are dirty • The surface of the paper is dirty • The back side of the paper is dirty • Immediately after borderless printing, the trailing edge margin is soiled during regular printing • Printed colors are inaccurate • Banding in different colors occurs • Colors in printed images are uneven • Image edges are blurred or white banding occurs • The contrast becomes uneven during printing • The leng
PAGE 722
Printing is faint Check 1 Is the reverse side of the paper being used for printing? Print on the printing surface. Check 2 Is the print head nozzle blocked? Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen menu to a setting other than Disable.
PAGE 723
Check 5 Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Check 6 Is the printer driver Print Quality set to Fast? Follow the steps below to set Print Quality to a setting other than Fast, and then print. • Windows Change the Print Quality settings in the printer driver Advanced Settings.
PAGE 724
Paper rubs against the printhead Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load paper of the same type as you have specified in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer. 1. To stop printing, press the Stop button. 2. Change the paper type in the printer driver and try printing again.
PAGE 725
Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using paper thinner than 0.004 inches (0.1 mm), set Transport unit vacuum strength in the touch screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu.
PAGE 726
The edges of the paper are dirty Check 1 Was printing borderless or on small paper? The platen may become dirtied by printing borderless or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Extension for borderless printing in the touch screen menu set to Large or Standard? Set Paper with adequate width in Extension for borderless printing to Small.
PAGE 727
Check 6 Is the print head height set too low in the touch screen menu? Set Paper Thickness (Head Height) to Auto. Troubleshooting Paper Abrasion and Blurry Images Check 7 Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink? If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the touch screen menu to Medium-strong or Strong.
PAGE 728
The surface of the paper is dirty Check 1 Is the paper retainer clean? Clean the paper retainer. Cleaning Inside the Top Cover Check 2 Does this paper take longer to dry? Set the Ink drying wait time in the touch screen menu to approximately 1 minute. Menu Structure Note • When printing on paper that takes longer to dry, the paper may curl during printing and come in contact with the output slot.
PAGE 729
The back side of the paper is dirty Check 1 Was the previous print job borderless, or printed on small paper? Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Detect paper width in the touch screen menu set to OFF? Printing with Detect paper width set to OFF may cause the platen to be dirtied. Set Detect paper width in the touch screen menu to ON, and then open the top cover and clean the platen.
PAGE 730
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing. • Windows 1. Click Specify for Media Type on the Main sheet of the printer driver. 2.
PAGE 731
Printed colors are inaccurate Check 1 Has color been adjusted in the printer driver? Follow the steps below to adjust color settings. • Windows Adjust the color settings with Color Mode > Color Settings in Advanced Settings in the printer driver. Main Tab Description (Windows) • Mac OS Adjust the color settings in the printer driver Color Options. Color Options (Mac OS) Check 2 Has the computer or monitor color been adjusted? Take the actions below.
PAGE 732
Check 6 The print head characteristics may have changed The characteristics of a print head may change with repeated use, including color. Execute color calibration. Performing Color Calibration Check 7 Color varies even between printers of the same model due to differences in firmware and printer driver versions, settings, or environment Follow these steps to prepare the printing environment. 1. Use the same version of firmware or printer driver. 2. Specify the same value for all settings items. 3.
PAGE 733
Banding in different colors occurs Check 1 Are paper actually loaded on the printer and the media type selected on the touch screen the same? Select the correct media type in the touch screen menu when loading paper in the printer. Loading the Upper Roll on the Printer Loading Sheets in the Printer Check 2 Has the paper feed rate been calibrated properly? Adjust the feed amount.
PAGE 734
Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen menu to a setting other than Disable. To show warnings based on nozzle check results, set Nozzle check error display in the touch screen menu to Enable. However, printing may be stopped by warnings if this setting is set to Enable. Menu Structure Check 7 Low Print Quality setting causing lines in the printing Follow the steps below to set Print Quality to Highest or High, and then print.
PAGE 735
Colors in printed images are uneven Check 1 Does this paper curl easily? Colors in printed images may be uneven at the leading edge of paper that curls easily. Change the Transport unit vacuum strength in the touch screen to increase the grip on the paper, or set a margin of at least 0.8 inches (20 mm) at the front edge of the paper.
PAGE 736
Set the printer driver Automatic Cutting settings to No, and then print. Doing this prints only the left and right sides borderless. Cut the top and bottom borders with a cutting implement such as scissors after the printed materials are output and cut. Note • Selecting a higher Print Quality in the printer driver Advanced Settings may resolve the problem.
PAGE 737
Image edges are blurred or white banding occurs Check 1 Paper may be gripped too strongly over the platen Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check 2 Check if the print head is in the right position For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print head to the optimal height and then adjust the position of the print head.
PAGE 738
The contrast becomes uneven during printing Check 1 Has the paper feed rate been calibrated properly? Adjust the feed amount. Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer. 1.
PAGE 739
The length of printed images is inaccurate in the feeding direction Check 1 Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length. Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver.
PAGE 740
Images are printed crooked Check 1 Is Skew detection accuracy in the touch screen menu set to Loose or OFF? Set Skew detection accuracy to Standard, and then reload the paper. Menu Structure Check 2 Is Detect paper width set to OFF? Set Detect paper width in the touch screen menu to ON. Menu Structure Check 3 Has the roll paper been loaded at an angle? If there is a gap between the roll paper and roll holder, reload the roll.
PAGE 741
Documents are printed in monochrome Check 1 Is Color Mode set to Monochrome, or Print Target set to Monochrome (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Check 2 Is Black and White Photo Print selected in a Mac OS printer driver? Deselect Black and White Photo Print in the printer driver Quality & Media settings, and then print again.
PAGE 742
Line thickness is not uniform Check 1 Is Fast Graphic Process set to On in the Windows printer driver Special Settings dialog box? Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow these steps to print. 1. Deselect Preview before printing in the Main sheet. 2. Deselect Page Layout in the Layout sheet. 3.
PAGE 743
Lines or colors are misaligned Check 1 Adjust the position of the print head If borders are misaligned or the print results are not uniform, adjust the position of the print head. Adjusting the Print Head For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print head to the optimal height and then adjust the position of the print head.
PAGE 744
Borders appear in borderless printing Check 1 If printing full-scale borderless, is the selected paper wider than the source size? For borderless printing at actual size, use roll paper that has the same width as the actual page size. Printing Full-Size without Margins (Windows) Printing Full-Size without Margins (Mac OS) Check 2 Does the source file have margins? Check that the printing image data does not have any objects like crop marks and transparent objects.
PAGE 745
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks (Mac OS) 745
PAGE 746
Cannot Connect Printer to Network Check1 Is the Ethernet cable connected correctly to the printer's Ethernet port? Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Check2 Make sure the Link indicator is lit. The top and bottom indicators are lit if the printer is connected via 1000Base-T.
PAGE 747
Cannot Print over TCP/IP Network Check1 Is the printer's IP address configured correctly? Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility.
PAGE 748
Cannot Print over Bonjour networks (Mac OS) Check1 Is the computer you are trying to print from configured correctly? Make sure the computer is configured correctly. Check2 Are the computer and printer on the same network? Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network. For information about network settings, ask your network administrator.
PAGE 749
Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup 749
PAGE 750
Cannot Find Printer on Check Printer Settings Screen (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching it by the IP address, check network settings.
PAGE 751
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Check1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer. Check the items below only if you cannot proceed beyond the Printer Connection screen.
PAGE 752
Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver. • For Windows: 1. Click Cancel. ◦ If the Installation Failure screen appears: 1. Click Start Over. 2. Click Exit on Start Setup screen and finish setup. ◦ If the Connection failed. screen appears: 1. Click Next. 2. Click Next on displayed screen. 3. Click Back to Top on Select Printer screen. 4. Click Exit on Start Setup screen and finish setup. 2. Turn off printer. 3. Restart computer. 4.
PAGE 753
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Select Specify the IP address and run the search radio button and click Next. The screen to select searching criteria appears. 1. Check printer's IP address or host name. To check the printer's IP Address or host name, print out the network settings information or use the operation panel to display it. • Display on the touch screen.
PAGE 754
3. Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen. If the IP address you entered is already used for another device, follow the procedure below to specify printer's IP address. 1. Flick HOME screen and tap Device settings. Menu Operations 2. Tap LAN settings.
PAGE 755
4. Tap Enable. The IPv6 address has been specified. Important • If firewall is enabled on the computer, printers on a different subnet may not be detected. Disable firewall. If firewall interferes with printer search: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
PAGE 756
Installation Problems • Removing Printer Software 756
PAGE 757
Removing Printer Software Follow the steps below to remove utility software installed on the computer. Important • You must log in as an administrator or have administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (Mac OS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the IJ Network Device Setup Utility.
PAGE 758
Other Problems • The printer does not turn on • The printer takes time to start up • If the Printer Makes a Strange Sound • Messages advising to check the maintenance cartridge are not cleared • The printer consumes a lot of ink • Printed pages are not collected cleanly in the basket • When Trim edge first is set, the trimmed paper is drawn into the roll unit • Ink Level Detection 758
PAGE 759
The printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker.
PAGE 760
The printer takes time to start up The printer may have shut down incorrectly last time. This may happen after power outages or if the printer is unplugged before it is turned off. In this case, the next time power is restored, the printer's hard disk is checked, and startup may take some time. Please wait a while, because it may take several minutes to finish checking the hard disk. If an error message is displayed after the hard disk check, follow the instructions indicated to resolve the problem.
PAGE 761
If the Printer Makes a Strange Sound Check 1 Has an unusual noise been produced from the vicinity of the roll holder? If dust accumulates on the gear (A) at the end of the roll holder, a noise may produced from that area. When the noise starts, clean the gear with the following procedure. 1. Remove the roll holder from the printer. 2. Wipe the dust off the gear with a damp, tightly wrung cloth, and then dry with a dry cloth. 3. Insert the roll holder in the printer.
PAGE 762
◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.
PAGE 763
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly.
PAGE 764
The printer consumes a lot of ink Check 1 Are lots of full-color materials being printed? In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Check 2 Is System cleaning being carried out frequently? System cleaning uses a lot of ink. This is normal.
PAGE 765
Printed pages are not collected cleanly in the basket Check 1 Is the roll unit in place? The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations Check 2 Is the basket in the right position for the media type and size? The optimal basket position depends on factors such as media type and size and the conditions the printer is being used under.
PAGE 766
When Trim edge first is set, the trimmed paper is drawn into the roll unit Check Is the basket in position 1? If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit. In this situation, refer to Example Basket Configurations and try another position.
PAGE 767
Ink Level Detection The printer ink tank detects the amount of ink remaining to prevent running out of ink while printing and to avoid printer failure. Ink Tanks When using an ink tank refilled with ink, the function for detecting the remaining ink level may not operate properly and printing may stop. If you want to use an ink tank refilled with ink, you need to disable the function for detecting the remaining ink level.
PAGE 768
List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue.
PAGE 769
4107 4111 4112 4113 4114 4115 4116 4117 4118 4119 4120 4121 4801 4900 4901 4903 4905 4910 4911 4913 4920 4922 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 4957 4959 • 5000 - 5ZZZ 5106 5200 5A60 5A61 5B16 5B20 5B21 5C00 • 6000 - 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 • 7000 - 7ZZZ 7001 7003 7004 7050 7051 7052 • 8000 - 8ZZZ 8200 • 9000 - 9ZZZ 9000 9110 • A000 - ZZZZ B20A B510 769
PAGE 770
1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper., and then load the paper. Loading and Printing on Sheets • Stopping printing To stop printing, tap Cancel on the touch screen or press the Stop button.
PAGE 771
100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap Load paper. on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
PAGE 772
100B Cause Tried to print from Roll paper 2 but no paper roll has been loaded. What to Do Tap Load paper. on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
PAGE 773
100E Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
PAGE 774
100F Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
PAGE 775
1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper. on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
PAGE 776
1018 Cause The Roll paper 1 feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder.
PAGE 777
1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll unit roll holder.
PAGE 778
1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen.
PAGE 779
1022 Cause Received a print job that is longer than the paper length remaining on Roll paper 1. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen.
PAGE 780
1023 Cause Received a print job that is longer than the paper length remaining on Roll paper 2. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen.
PAGE 781
1024 Cause Possible causes include the following. • The roll is empty. • There is remaining roll paper, but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder 2. Load the new roll.
PAGE 782
Note • To stop printing, press the Stop button.
PAGE 783
1025 Cause Roll paper 2 is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder 2. Load the new roll. Loading Rolls on the Roll Holder Loading the Lower Roll on the Roll Unit 3. If no barcode was printed on the roll, specify the paper type. Changing the Type of Paper 4.
PAGE 784
1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
PAGE 785
1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
PAGE 786
1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
PAGE 787
1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results.
PAGE 788
1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
PAGE 789
1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
PAGE 790
1061 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen. Make sure that the media type that appears on the touch screen is the same as the media type that has been loaded, and then tap OK. • Printing again Follow the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Cancel on the touch screen to stop printing. 2.
PAGE 791
1200 Cause Top cover or print head locking cover is open. What to Do Open the top cover and make sure the print head locking cover is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on. Note • If installing a print head, close the top cover after finishing.
PAGE 792
1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
PAGE 793
1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
PAGE 794
1213 Cause The release lever is raised. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power.
PAGE 795
1214 Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
PAGE 796
1300 Cause Paper jammed inside the printer while printing. What to Do 1. Release the release lever and remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet 2. Load the paper. Loading the Upper Roll on the Printer Loading Sheets in the Printer 3. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred.
PAGE 797
1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2. Load a new roll. Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
PAGE 798
1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into the printer.
PAGE 799
1318 Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
PAGE 800
1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit Loading Sheets in the Printer If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred.
PAGE 801
1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
PAGE 802
1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing the Upper Roll from the Printer Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
PAGE 803
1325 Cause Received cut paper print data when using roll paper on roll equipment. What to Do Follow the steps below to print again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
PAGE 804
1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head.
PAGE 805
1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
PAGE 806
1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
PAGE 807
1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
PAGE 808
140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
PAGE 809
140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head.
PAGE 810
140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
PAGE 811
140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
PAGE 812
1477 Cause There is a problem with the print head. What to Do Open the top cover and replace theprint head with a new one.
PAGE 813
1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
PAGE 814
1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head.
PAGE 815
1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head.
PAGE 816
1485 Cause Cannot use attached print head. What to Do Attach the correct print head.
PAGE 817
1492 Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
PAGE 818
1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
PAGE 819
1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important • To continue printing, use the touch screen and tap Continue printing. However, the print results may not be satisfactory.
PAGE 820
1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
PAGE 821
1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
PAGE 822
1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
PAGE 823
1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note • You can replace the ink tank even while printing.
PAGE 824
1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank.
PAGE 825
1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly.
PAGE 826
168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
PAGE 827
1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge.
PAGE 828
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge.
PAGE 829
1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
PAGE 830
1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized.
PAGE 831
1731 Cause Non-genuine Canon ink tank has been detected. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized.
PAGE 832
1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank.
PAGE 833
1753 Cause The remaining level of the ink cannot be correctly detected. What to Do Replace the ink tank. Printing will restart. Replacing Ink Tanks An ink tank that was once empty is installed. If you want to continue printing, you need to disable the function for detecting the remaining ink level. To disable this function, press and hold the printer's Stop button for at least 5 seconds, and then release it.
PAGE 834
1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank.
PAGE 835
1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank.
PAGE 836
1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit.
PAGE 837
2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
PAGE 838
2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
PAGE 839
2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen. Check the Page size and Type in the print job that appears on the touch screen, and then tap OK. • Continuing to print Tap Print with the loaded paper. to go ahead and print on the loaded paper. However, note that this error may cause paper jams and affect the printing quality.
PAGE 840
2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Check the Page size and Type in the print job that appears on the touch screen, and then tap OK. • Continuing to print Tap Print with the loaded paper. to go ahead and print on the loaded paper. However, note that this error may affect the printing quality.
PAGE 841
2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do • Roll Tap Replace the paper and print on the touch screen, or lift up the release lever and replace the paper with paper of the correct size. To stop printing, tap Cancel or press the Stop button.
PAGE 842
3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out.
PAGE 843
3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head.
PAGE 844
3101 Cause Common Calibration or Unique Calibration is now recommended. This message appears when the Calibration guide setting is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color Calibration, and the specified conditions have been met since the last time Common Calibration was carried out.
PAGE 845
3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance.
PAGE 846
3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
PAGE 847
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full.
PAGE 848
3306 Cause Media information cannot be recognized because the printer media information is corrupt. What to Do Start the Media Configuration Tool, and then recover the media information. Media Configuration Tool Guide (Windows) Media Configuration Tool Guide (Mac OS) To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file.
PAGE 849
3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
PAGE 850
3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
PAGE 851
3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
PAGE 852
3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
PAGE 853
3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
PAGE 854
3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
PAGE 855
3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
PAGE 856
3330 Cause Print data may be corrupt. What to Do Check the print job.
PAGE 857
3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
PAGE 858
3332 Cause Unsupported JPEG data format. What to Do Print from a PC.
PAGE 859
3333 Cause Unsupported JPEG data format. What to Do Print from a PC.
PAGE 860
3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed.
PAGE 861
3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Adobe Acrobat.
PAGE 862
3336 Cause Fonts were substituted because the fonts in the PDF file are not embedded or installed. What to Do Set the fonts used in the PDF file to be embedded, and then save again.
PAGE 863
3340 Cause Print data contains no image processing parameters. What to Do Check the print job settings.
PAGE 864
3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table.
PAGE 865
3350 Cause Free space on the personal box on the printer hard disk is less than 1 GB. What to Do Delete unneeded jobs stored in personal boxes.
PAGE 866
3351 Cause 100 jobs are stored in the Personal Box. What to Do Delete any unneeded jobs saved in the personal box.
PAGE 867
3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box.
PAGE 868
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
PAGE 869
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
PAGE 870
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in RemoteUI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
PAGE 871
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in RemoteUI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
PAGE 872
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
PAGE 873
3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
PAGE 874
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
PAGE 875
3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
PAGE 876
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in RemoteUI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
PAGE 877
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the RemoteUI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
PAGE 878
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error.
PAGE 879
4107 Cause Possible causes include the following. • Received print job for upper roll paper while lower roll paper is in use. • Received print job for lower roll paper while upper roll paper is in use. What to Do Tap OK on the touch screen to dismiss the error. Remove the printed matter, and then try again.
PAGE 880
4111 Cause The media type specified is incompatible with this device. What to Do Tap OK on the touch screen to dismiss the error. Check the media type settings, and then try again.
PAGE 881
4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit is not set to paper feed. What to Do To stop printing, tap OK on the touch screen or press the Stop button. Check the roll unit settings, and then try again.
PAGE 882
4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper.
PAGE 883
4114 Cause The paper position is not suitable for borderless printing. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder 2.
PAGE 884
4115 Cause The paper in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder 2. Replace the printer paper with paper that can be printed borderless.
PAGE 885
4116 Cause The paper is loaded askew. What to Do • Reloading paper Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. • Stopping printing Tap Cancel on the touch screen to stop printing.
PAGE 886
4117 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing.
PAGE 887
4118 Cause The paper size in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. Note • See the media information list for media types compatible with borderless printing.
PAGE 888
4119 Cause Cannot print borderless because the paper is out of position. What to Do • Reloading paper Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. • Stopping printing Tap Cancel on the touch screen to stop printing.
PAGE 889
4120 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing.
PAGE 890
4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled.
PAGE 891
4801 Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
PAGE 892
4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the Print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes.
PAGE 893
4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.
PAGE 894
4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the Print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note • To stop printing, press the Stop button.
PAGE 895
4905 Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
PAGE 896
4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Printing without changes Tap Print with the loaded paper. on the touch screen. However, note that this error may cause paper jams and affect the printing quality. • Stopping printing Tap Cancel on the touch screen to stop printing.
PAGE 897
4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do • Changing the printer driver print settings Follow the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Cancel on the touch screen to stop printing. 2. Change the media type in the printer driver settings to the media type loaded in the printer, and then try again.
PAGE 898
4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit Removing Rolls From the Roll Holder 2.
PAGE 899
4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. • The paper in use cannot be used with Automatic Cutting. What to Do • Paper that has been cut remains on the output guide Follow the steps below to resume printing. 1. Lift up the release lever and remove the paper. 2. Load the paper.
PAGE 900
If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance.
PAGE 901
4922 Cause The Media Take-up Unit cannot roll the paper for one of the following reasons. • A paper jam has occurred and the roll cannot be rewound. • The Media Take-up Unit malfunctioned. What to Do • The take-up unit's permitted capacity is exceeded Remove paper from the take-up unit. Tap OK on the touch screen to dismiss the error. Note • You can wind the paper until the outer diameter of the wound paper is the same as the outer diameter of the paper core.
PAGE 902
4924 Cause Paper loaded is not suitable for Color Calibration. What to Do Follow the steps below to repeat Color Calibration. 1. Tap OK on the touch screen to dismiss the error. 2. Load paper suitable for Color Calibration. See the media information list for suitable paper. Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings. The printer will not calibrate properly if the loaded paper and media type settings are not the same.
PAGE 903
4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color Calibration. Contact your Canon dealer for assistance.
PAGE 904
4926 Cause The supplied paper size is not suitable for Color Calibration. What to Do Tap OK on the touch screen to stop Color Calibration. Load a paper size suitable for Color Calibration, and then repeat Color Calibration.
PAGE 905
4927 Cause Color calibration may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test pattern was printed too faintly. What to Do Tap OK on the touch screen to dismiss the error, and then take the following actions. • Load unused paper suitable for Color Calibration.
PAGE 906
4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test pattern was printed too faintly. What to Do Tap OK on the touch screen to dismiss the error, and then take the following actions. • Load unused paper.
PAGE 907
4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper.
PAGE 908
4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment.
PAGE 909
4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment.
PAGE 910
4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment.
PAGE 911
4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
PAGE 912
4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
PAGE 913
4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
PAGE 914
4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
PAGE 915
4954 Cause Failed to set up wireless LAN using Cableless setup. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
PAGE 916
4955 Cause IPv4/IPv6 settings were changed, but Wired LAN and Wireless LAN are set to Disable. What to Do On the touch screen, tap OK to dismiss the error, and then set Wired LAN and Wireless LAN to Enable.
PAGE 917
4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using RemoteUI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
PAGE 918
4957 Cause Raku Raku WLAN Start (NEC) connection failed. What to Do Tap OK on the touch screen to dismiss the error and try connecting again.
PAGE 919
4959 Cause Direct connection failed. It is also possible that a Direct connection request was made but a connection could not be established. What to Do Tap OK on the touch screen to dismiss the error and try connecting again.
PAGE 920
5106 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 921
5200 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 922
5A60 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 923
5A61 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 924
5B16 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 925
5B20 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 926
5B21 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 927
5C00 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 928
6502 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 929
6700 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 930
6702 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 931
6820 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 932
6900 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 933
6901 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 934
6902 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 935
6910 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 936
6911 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 937
6920 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 938
6921 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 939
6930 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 940
6931 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 941
6932 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 942
6933 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 943
6940 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 944
6941 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 945
6942 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 946
6943 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 947
6944 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 948
6945 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 949
6946 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait at least 10 seconds, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
PAGE 950
7001 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 951
7003 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 952
7004 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 953
7050 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 954
7051 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 955
7052 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 956
8200 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 957
9000 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 958
9110 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 959
B20A Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
PAGE 960
B510 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.