TM-305 Online Manual English
Contents Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connecting Device to Printer Directly (Wireless Direct). . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Available Connection Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Handling and Use of Paper. . . . . . . . . . .
Changing Settings from Operation Panel/Web Browser. . . . . . . . . . . . . . . . . . 106 Operations and Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Oversize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Conserve paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Rotate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Generating Server Certificate (Self-signed Certificate). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Setting Mail Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Receiving Printer Status by E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 Technical Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 Checking for Nozzle Clogging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373 Replacing the Print Head. . . . . . . . . . . . . . . . . . . .
Basic Printing Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445 Printing procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446 Printing Options Using Rolls and Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447 Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing without Margins to Match Roll Paper Width. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508 Printing Full-Size without Margins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511 Printing Hanging and Horizontal Banners (Large-Format Printing). . . . . . . . . . . . . . . . . . . . . . . . . . . . 514 Printing by Dividing/Joining Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Correcting Media Information in Printer Driver (When Printer Used in Shared Environment). . . . 564 Confirm the Printer Paper Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565 Setting Accounting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 566 Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Passwords for Personal Job Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615 Naming Personal Job Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 617 Displaying List of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619 Printing List of Saved Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667 The Data lamp on the Operation Panel does not light up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672 The printer does not respond even if print jobs are sent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673 "Preparing the ink system." is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cannot Print Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 718 Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719 Removing Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720 Taking Time to Setup Process (Windows). . . . . . . . . . . . . . . . . . . . . . . . .
1057. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 757 1058. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 758 1061. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 759 1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 790 1570. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 791 1571. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 792 1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3314. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 823 3315. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 824 3316. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 825 3317. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4803. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 856 4900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 857 4901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 858 4903. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 890 6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 891 6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 892 6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
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The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least.
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Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --The TWAIN Toolkit is distributed as is.
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Connecting Device to Printer Directly (Wireless Direct) The printer supports "wireless direct" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "wireless direct" to print wirelessly.
Available Connection Methods The following four connection methods are available on the printer. Wi-Fi Connection • With a wireless router • Without a wireless router Wired LAN Connection (Ethernet Cable) USB Connection (USB Cable) Wi-Fi Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
If you have a wireless router, we recommend using a wireless router. When connecting another device while a device is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. • Connection Using a Wireless Router ◦ Connect the printer and a device using a wireless router. ◦ The connection procedure varies depending on the type of wireless router.
Wired LAN Connection (Ethernet Cable) Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable. USB Connection (USB Cable) Connect the printer and a computer with a USB cable. Prepare a USB cable.
Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information Handling rolls Loading Rolls on the Roll Holder Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the
Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Basket Using the Basket Media Configuration Tool Guide 40
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information 41
Types of Paper The following media types are supported by the printer. For details on the media types supported by the printer, see "Paper Information List." • Plain Paper • Coated Paper • Photo Paper • Glossy Paper • Proofing Paper • CAD-dedicated Paper Etc. The Paper Information List includes the following information. • Types of paper • Paper handling • Paper product specifications • Use precautions • Setting of printer driver, control panel etc.
Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 5.9 inches (150 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 36.00 inches (914.4 mm) 36 in Roll (914.4mm) Recommended(*2) 33.11 inches (841.0 mm) A0/A1 Roll (841.0mm) Recommended(*2) 31.50 inches (800.0 mm) 800mm Roll (800.0mm) Possible(*3) 30.00 inches (762.0 mm) 30 in Roll (762.
*1:For details on media types that can be used for borderless printing, see "Paper Information List." *2:When you perform borderless printing, it is recommended that you use these widths. *3:As opposed to standard borderless printing, there will be a small margin on the left and right because the paper width is set a little bit smaller than the width of the document. Sheets Sheets of the following sizes are supported. Paper Sizes Dimensions A0 33.11 x 46.81 inches (841.0 x 1189.0 mm) A1 23.39 x 33.
Paper Sizes Dimensions 36"x48" (ARCH E) 36.00 x 48.00 inches (914.4 x 1219.2 mm) 30"x42" (ARCH E1) 30.00 x 42.00 inches (762.0 x 1066.8 mm) 26"x38" (ARCH E2) 26.00 x 38.00 inches (660.4 x 965.2 mm) 27"x39" (ARCH E3) 27.00 x 39.00 inches (685.8 x 990.6 mm) 24"x36" (ARCH D) 24.00 x 36.00 inches (609.6 x 914.4 mm) 18"x24" (ARCH C) 18.00 x 24.00 inches (457.2 x 609.6 mm) 12"x18" (ARCH B) 12.00 x 18.00 inches (304.8 x 457.2 mm) 9"x12" (ARCH A) 9.00 x 12.00 inches (228.6 x 304.8 mm) DIN C0 36.
• Borderless printing is not supported on sheets.
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List." • Paper where the size is described in "Paper Sizes" (See "Paper Sizes.") • Paper where the thickness is described in "Paper Thickness" in "Specifications" (See "Specifications.
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using. The existing settings consist of general-purpose paper settings provided for different media types.
Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings.
Updating paper information You can update the printer's media information to the latest information by applying the latest version of the Media Information File. For details on the procedure for applying the Media Information File, refer to the following. Media Configuration Tool Guide (Windows) Media Configuration Tool Guide (macOS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon website.
Handling rolls Loading Rolls on the Roll Holder Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for Rolls Cutting the Leading Edge of Roll Paper Automatically Reducing Dust from Cutting Rolls Detecting Roll Paper was Replaced While th
Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the roll holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-inch paper core attachment to the roll holder and holder stopper. Caution • Set the roll on its side on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may cause injury. Important • When handling the roll, be careful not to soil the printing surface.
1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-inch paper core attachment tabs (A) with roll holder holes (B) and insert firmly. 3. With leading edge of roll paper facing forward as shown, insert Roll Holder from right side of roll. Insert firmly until roll paper touches flange (A) of roll holder.
Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the roll holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged. 4. If using 3-inch core roll paper, attach 3-inch paper core attachment to holder stopper. Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly. 5.
Loading Rolls in the Printer Follow these steps to load rolls in the printer. Important • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.") 1. Tap Load paper or Replace paper on the Home screen of the operation panel. Note • If the Home screen does not appear, tap the HOME button. 2. Tap Load roll paper.
4. Holding the roll holder flange (A), rest the roll holder shaft on the roll holder resting ledge (B). At this time, position the holder as shown in the illustration so that the R label (C) on the roll holder flange is aligned with the R label (D) on the printer. 5. Holding the roll holder flange (A), guide the holder along the slide guides (b) on both ends, keeping the holder level as you load it in the roll holder slot.
Caution • Do not force the roll holder into the printer with the right and left ends reversed. This may damage the printer and roll holder. • Do not release the flanges until the holder is loaded in the roll holder slot. • Be careful not to pinch your fingers between the slide guides (B) and the roll holder shaft (C) when loading rolls. Important • If the leading edge of the roll paper is cut crooked or folded, it may not be fed correctly.
Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface. • If the paper is wrinkled or warped, straighten it out before loading it. • Load the roll so that there is no gap between the right edge of the paper and the roll holder. 7.
• When selecting Barcodes in Manage remaining roll amount and if the barcode is not printed. A menu for selection of the media type and length is shown on the operation panel. Operate the operation panel, select the media type to be used, and enter its length. Important • When selecting Enable in Keep media type, there is no need to specify the type of the paper. • Cut the edge of the roll using the Cut paper function if the edge is creased or soiled. (See "Specifying the Cutting Method for Rolls.
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type. (See "Using the Same Type of Paper Regularly.
4. Tap media type of roll paper loaded in printer. 5. Tap Register. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default settings, Plain Paper is selected for the media type. • When the release lever is operated, the settings automatically return to the last selected media type.
• When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. • If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu, the media type setting is updated to match the media type specified by the barcode. • To change the media type setting, see "Changing the Type of Paper.
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See "Keeping Track of the Amount of Roll Paper Left.") 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Length. 5. Enter roll paper length.
Removing the Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Remove paper. 3. Tap Yes. The roll is rewound.
5. Using both hands, rotate the roll holder toward the back to rewind the roll. 6. Hold roll holder by its flanges (A) and remove from roll holder slot.
Note • For instructions on removing the roll holder from rolls, see "Removing Rolls From the Roll Holder." 7. Holding it at the positions indicated, close the roll paper cover. Note • To load new roll paper in the printer at this point, see "Loading Rolls in the Printer." • Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.").
Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-inch paper core attachment, press tabs (A) inward and remove attachment.
• holder stopper Side Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Feed/Cut. 3. Tap or touch Advance and Rewind to move roll paper forward or back. Note • Tapping Advance or Rewind moves the roll paper approximately 0.04 inch (1 mm). Touching Advance or Rewind moves the roll paper until you release the key.
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
6. Check the length of the roll paper. Note • The length of the roll paper to be displayed can be set in Roll length (change default). Setting the Default Value of the Amount of Roll Paper Left when Managing by the Barcode • If the length of the roll paper to be displayed is different from the length of the roll paper actually used, set the actual length. 7. Select the timing when the warning message appears.
Managing by Estimating the Amount of Roll Paper Left When you set Manage remaining roll amount to Warning message only in Device settings on the Home screen, if the amount of roll paper left decreases, the Status lamp on the operation panel lights up orange and the warning message is displayed. The barcode is not printed. The time to display warning message can be set in Roll amount warning setting. If you increase the level in Roll amount warning setting, the warning message appears sooner.
Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing. Note • If the cutter touches the print surface on which the ink is not dry, the paper surface may become scratched or soiled, or the paper surface may rub when the paper falls and the surface may become soiled.
3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") macOS 1. Choose Print in the application menu. 2. Select Paper Detailed Settings panel.
3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.
Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut The roll is automatically cut by the cutter blade according to the printer driver settings. ◦ Printer Setting Tap paper settings display area >Paper settings>Advanced>Cutting mode>Automatic cut ◦ Driver Setting Automatic Cutting>Yes See "Cutting Roll Paper after Printing" (Windows). See "Cutting Roll Paper after Printing" (macOS).
• Paper cutting (to have the roll cut at your specified position) Select this when you want to cut the roll paper by operating the cutter blade using the operation panel after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver. Otherwise choose this option if you want to cut the roll edge after loading a roll.
Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Cutting mode. 5. Tap Eject cut. 6. Print the job. When printing is finished, the printer will stop without cutting. 7. While holding the printed document from the bottom edge to prevent it from dropping, tap Cut paper to cut the roll paper.
Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Cutting mode. 5. Tap User cut. 6. When Do you want to set to detect the leading edge of the paper? is displayed, select Detect (recommended). 7. Print the job. The printer stops advancing the paper after printing. 8. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 9. Cut the roll paper manually with scissors or the like.
10. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap Feed/Cut on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 3. Tap Cut paper. 4. Tap Yes. After the roll paper is cut, it is rewound automatically.
Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the operation panel menu. The following settings are available for Trim edge first.
Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Trim edge first. 5. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll.
Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the operation panel menu, which will coat the leading and trailing edges of the printed document with ink. As a result, you can reduce problems with the print head. You can set Cutdust reduction according to the media type.
5. Tap ON.
Detecting Roll Paper was Replaced While the Power was Off When you turn the printer on, it can confirm whether the roll paper was replaced while the power was off. From Device settings on the Home screen, set Auto feed at power on to Enable to detect the position of the roll paper's leading edge when the power is turned on.
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet 87
Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • One sheet of paper can be loaded in the feed slot at a time. Do not load more than one sheet at a time. This may cause paper jams. • Before feeding paper or printing, make sure the sheet is flat against the roll paper cover. The sheet may jam if it curls before feeding or printing and the trailing edge drops toward the front. • Paper that is wrinkled or warped may jam.
Follow the instructions on the screen to remove the paper, and redo the operation. 2. Slide the width guide (A) to align it with the mark for the size of paper you will load. 3. Load a single sheet printing-side up in the feed slot, with the right edge aligned with the paper alignment line (A) to the right of the roll paper cover. Insert the paper until the leading edge makes contact. 4. Move the width guide (A) carefully to match the size of paper loaded.
5. Tap Start feeding. • If a print job was received Tap Start feeding to feed the paper and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper. Note • For details on media types that you can select, see "Paper Information List.
Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Select Detect paper width and tap Disable.
3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, push the release lever back. 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
5. Pull the release lever forward and close the top cover. 6. When screen for selecting paper size appears, select size of paper loaded.
Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Remove paper. 3. Check operation panel message and tap Yes. The paper is ejected from the front of the printer. 4. Holding the paper, push the release lever back and remove the sheet. 5. Pull the release lever forward.
Basket Using the Basket 96
Using the Basket This section describes how to use the basket. Note • There are 2 types of stands that can be used with this printer: printer stand SD-32 and printer stand SD-31. • The explanation for the stand uses the illustrations for printer stand SD-32. Note that the illustrations may differ from the type you are using. • When storing printed documents on the basket Use position (1).
Important • When storing printed documents on the basket, always use it in position (1). If you do not, printed documents may not be dropped into the basket, and the printed surface may become soiled. • The number of sheets that can be collected in the basket is one. If printing multiple pages, print after removing each sheet. • The basket can hold printed documents from paper up to 48 inches (1219.2 mm) long. • If the cloth part of the basket becomes dirty, wipe off the dirt without washing.
Extended position Paper orientation SD-31 SD-32 A Portrait ARCH E 36”x48”(914x1219mm) ARCH E 36”x48”(914x1219mm) ARCH D 24”x36”(610x914mm) ARCH D 24”x36”(610x914mm) A0 841x1189mm A0 841x1189mm A1 594x841mm A1 594x841mm Unsupported ARCH D 36”x24”(914x610mm) B Landscape ARCH C 24”x18”(610x457mm) A1 841x594mm A2 594x420mm Regular position Extended position A Extended position B (SD-32 only) 99
• Switching to Extended position A Switch the stacker to Extended position A as follows. 1. Lift the Support Rod to the position shown (A) and switch the stacker to Extended position A. 2. When using 24-inch or A1 (portrait) roll paper, pull out the Adjustable Stopper (A). This completes the procedure for switching to Extended position A.
Once the printing has finished, use the following procedure to return to the regular position. 1. Lower the Support Rod to the position shown (A) to return to the regular position. If the Adjustable Stopper (B) is extended, retract it.
2. Return to the regular position. • Switching to Extended position B (SD-32 only) Switch the stacker to Extended position B as follows. 1. Grasp the basket handle (A) and pull out the basket so that it tilts towards you.
2. Open the Basket Ejection Guides (A). This completes the procedure of switching to Extended position B. Once the printing has finished, use the following procedure to return to the regular position. 1. Push the Basket Ejection Guides (A) closed until it clicks into place.
2. Hold onto the basket handle (A) and pull the basket release lever (B) towards you. 3. While continuing to hold the basket handle (A), slowly lower the basket.
4. Return to the regular position.
Changing Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print Changing Printer's Setting Using Web Browser Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Pri
Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 107
Operation Panel A: HOME button The HOME screen appears. Touch Screen B: Back button Displays the screen before the current screen. C: Stop button Cancels print jobs in progress and ends the ink drying period. D: ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. E: Touch Screen Shows printer menus, as well as the printer status and messages.
Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen. • When Operation panel lock is enabled, touch screen operations are invalid. For details on Operation panel lock, see Changeable Setting Items Using Web Browser.
Touch Screen After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations A: Printer Information Display Area Displays the printer status, messages, and other information. Tap this item when a message appears to view the message on the list screen and to jump to the screen with detailed information and operations.
(Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommends placing the printer near the wireless router. (Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wi-Fi is enabled but the printer is not connected to the wireless router. Wired LAN is enabled. Wireless Direct is enabled. Wi-Fi and Wired LAN are disabled.
Touch Gently touch with your fingertip. To go (or return) to a menu or list, touch the directional mark. Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list. Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen. Use this to move a menu or list while viewing it.
Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the details and take action.
Checking Instructions During Printer Operations You can refer to instructions on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen. Operation screens are switched every 3 seconds, and the sequence of operations is shown repeatedly.
Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel HP-GL/2 Settings Status Print 116
Printer Menu Operations On the HOME screen, the current status of the printer and buttons for displaying various menus are displayed. A. Printer status Displays the current status (Ready to print / Printing...) of the printer. B. Paper information Displays the current paper information. It is grayed out during printing. Tap to display Paper menu. C. Replace paper It is grayed out during printing. Tap this button to change the roll paper or to set the cut paper. D.
G. Ink Tap to display the current ink level. Also tap this button when replacing ink. H. Network Displays the current status of the LAN as an icon. It is grayed out during printing. Tap to display LAN settings menu. Note • The values set in the menu on the operation panel are applied to all print jobs. However, if the same setting item exists in the printer driver, the setting value of the printer driver takes precedence.
Menu Operations The operation panel has a touch screen (A) and several buttons (B). Flick the touch screen and tap the displayed button or item with your finger to select a menu. Example of Using Touch Screen Example: Operation to change the setting of automatic power off time 1. On the HOME screen, tap (Setup). 2. Tap Device settings.
3. Flick up and down and tap Other device settings. 4. Tap Energy saving settings. 5. Tap Auto power off.
6. Tap the time you want to set. 7. Tap OK. When the setting is completed, press the HOME button to return to the HOME screen. You can also go back to the screen one level higher by pressing the Back button and continue with other settings.
Menu Structure The * on the right side of an item indicates the default value. • Paper menu (when roll paper is loaded) This menu is displayed by tapping paper information area. Replace paper Feed/Cut Remove paper Paper settings Width Type Advanced • Paper menu (when cut sheet is loaded) This menu is displayed by tapping paper information area. Replace paper Remove paper Paper settings Page size Type Advanced • Replace paper • Feed/Cut This menu is displayed when roll paper is loaded.
IPv4 DNS dynamic setting IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gat
Enable / Disable Wi-Fi setup Easy wireless connect Manual connect WPS (Push button method) Other connection types Manual connect (adv.
Wired LAN Connection IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic setting IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful pref
IPsec settings Printer name Bonjour service name Settings Enable/disable Wired LAN Enable / Disable Advanced Print details • Ink information This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now • Setup This menu is displayed by tapping Setup icon.
Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Processing options Warning display Enable / Disable* JPEG print settings Print quality settings Color mode Co
Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling HP-GL/2 print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi* / 300 dpi Print target Photo / Line drawing* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Oversize Enable* / Disable Conserv
Cut to standard size ON / OFF* Nesting Use nesting function Enable / Disable* Nesting WaitTime 1 / 2* / ... / 98 / 99 Print cut lines Enable / Disable* Mirror ON / OFF* Line management Merge ON / OFF* Smooth Software* / Smoothing Thicken fine lines ON / OFF* Adjust faint lines ON / OFF* Width correction Black/gray -20 / -19 / ... / -1 / 0* / 1 / ... / 19 / 20 Color -20 / -19 / ... / -1 / 0* / 1 / ...
Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Direct print settings from FTP Print settings 1 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off)
Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Print settings 2 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Print sett
Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Enlarge/Reduce Fit paper size* / Same size / Scaling Print settings 4 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm*
Default print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / Monochrome BMP Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo* / Line drawing Print setting print LAN settings The lower items of this menu are the same as the lower items of LAN settings displayed by tapping Network icon.
Auto nozzle check Standard* / 1 page / 10 pages / Disable Nozzle check error display Enable / Disable* System cleaning frequency Standard* / Short Print pattern after new head ON* / OFF Hard disk settings Output method Print* / Print (auto delete) / Save to job box Save first and print ON / OFF* Common job box setting Print* / Print (auto delete) Data deletion Fast / Fast secure / Secure Monitoring service settings Enable/disable monitoring service Enable / Disable* Communication test Communication log Othe
Use USB connection Use* / Do not use Date/time setting Date settings Time setting Date display format YYYY/MM/DD / MM/DD/YYYY / DD/MM/YYYY Time zone (GMT) 0 / +1 / ... / +12 / -12 / ...
All colors / Pattern 1 / Pattern 2 Deep cleaning All colors / Pattern 1 / Pattern 2 System cleaning All colors / Pattern 1 / Pattern 2 Print head alignment Auto (standard) Roll paper / Manual Auto (fine) Roll paper / Manual Manual Roll paper / Manual Print head angle adjustment Paper feed adjustment Set priority Roll paper Auto* / Prioritize print quality / Prioritize length accuracy Manual Auto* / Prioritize print quality / Prioritize length accuracy Adjust print quality Auto / Manual Adjust feed length Pr
Current version Printer name Serial number MAC address (Wi-Fi) MAC address (wired LAN) Root cert. thumbprint (SHA-1) Root cert.
Delete / Start print Print the job list Print from USB flash drive Folder/file list Settings / Start print / Preview / Copies Job history Display job history Print job history Pause printing Enable / Disable* Delete all print jobs 138
Advanced (Paper settings) Tap the paper information area and tap Paper settings to display this menu.
Paper with recommended width Large / Standard / Small Paper with adequate width 6 (max) / 5 / 4 / 3 / 2 / 1 (min) Detect paper width Enable / Disable Reset paper settings by paper 140
Advanced (LAN settings) This menu is displayed by tapping Network icon > Wi-Fi / Wireless Direct / Wired LAN > Settings > Advanced. The * on the right side of an item indicates the default value.
Enable / Disable* IPv6 DNS dyn. update: stateful Enable / Disable* IPv6 Use IPv4 host/domain name Enable / Disable* IPv6 DNS host name IPv6 DNS domain name WSD setting Enable/disable WSD Enable / Disable* Optimize inbound WSD Enable* / Disable Timeout setting 20 minutes / 15 minutes* / 10 minutes / 5 minutes / 1 minute Bonjour settings Enable/disable Bonjour Enable* / Disable Service name IEEE802.1X settings Authentication Do not use* / TLS / TTLS / PEAP EAP-TTLS internal auth.
NTP/SNTP server address Polling interval Spanning tree setting Enable / Disable* LPR protocol setting Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use Dedicated Port ON* / OFF Wi-Fi DRX setting Enable* / Disable Wired LAN DRX setting Enable* / Disable Reset SSL certificates Reset LAN settings 143
Changing Settings from Operation Panel This section describes the procedure for changing the settings, taking the steps to specify Print head movable width setting as an example. 1. Make sure printer is turned on. 2. On the HOME screen, tap (Setup). Menu Operations 3. Tap setting item to adjust. The setting screen for the selected item appears. 4. Tap setting item. 5. Tap setting to specify.
For more on setting items on the operation panel: Setting Items on Operation Panel 145
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel.
Job management This setting item is displayed by tapping (Jobs) on the HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print / delete saved jobs and print job list on each job box. Note • Enter the password if it is enabled for a personal job box using Remote UI. • Print from USB flash drive Displays the list of data saved on USB flash drive.
Test print This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME • Print nozzle check pattern Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Note • Status print (administrator) is also displayed if the administrator password is enabled for changing settings using the operation panel. Status Print • Print LAN details Prints out the network setting information.
Print settings This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size This is a setting item for roll paper. Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed. Select Disable to give priority to printing text or images.
HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table 150
LAN settings This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Note • You can also enter LAN settings by tapping (Network) on the HOME screen. • Wi-Fi The following setting information on the Wi-Fi connection is displayed. (Some items are not displayed depending on printer settings.
IPv6 stateless prefix length 1 XXX (up to 3 digits) IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 3 XXX (up to 3 digits) IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits) DHCPv6 Enable / Disable
◦ Enable/disable Wi-Fi Select Enable to wirelessly connect via wireless router. ◦ Wi-Fi setup Select how to setup Wi-Fi. ■ Easy wireless connect Select if you specify the settings of the access point information to the printer directly from a device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen instructions of the connecting device for the setup procedure. ■ Manual connect Select when you perform settings for Wi-Fi manually using the operation panel of the printer.
IPv4 default gateway XXX. XXX. XXX.
IPv4 default gateway XXX. XXX. XXX.
IPv6 DNS host name XXXXXXXXXXXX IPv6 DNS domain name XXXXXXXXXXXX MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP) / Enable (ESP & AH) / Enable (AH) / Disable Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) To change the setting, tap Settings. ◦ Enable/disable Wired LAN Select Enable when connecting to wired LAN.
◦ Set printer name Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD setting Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, and Windows 7).
◦ RAW protocol Enables/Disables RAW printing. ◦ LLMNR Specifies ON/OFF of LLMNR (Link-Local Multicast Name Resolution). Selecting ON allows the printer to detect printer's IP address from the printer name without a DNS server. ◦ Gigabit Ethernet settings Specifies the communication speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port Selects whether to use a dedicated port for a command sent from a Canon application to the printer.
Other device settings This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed. ◦ Auto power off Sets the time until the printer turns off automatically.
• Sound control Select whether to sound / not sound for key touch sound and alarm sound. • Length unit setting Selects the length unit (meter or feet/inch). • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history when Send is selected.
Language selection This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
Paper-related settings This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME • Keep media type Select Enable to keep using the same type of paper. • Manage remaining roll amount Selects the method to manage remaining roll amount and that to display warning when the roll is running short. ◦ Barcodes Manages remaining roll amount by using a barcode. By using the barcode every time you replace a roll, you can manage remaining roll amount properly.
Select whether B4 or 10 inch is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 2 Select whether A3 or 300 mm is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 3 Select whether 300 mm or 12 inch is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 4 Select whether 500 mm or 20 inch is applied when a roll of an intermediate size is detected.
Auto maintenance settings This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking. • Nozzle check error display Enables/Disables displaying the nozzle check error.
Administrator password setting This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below.
Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 8. Enter administrator password. Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters.
Hard disk settings This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer driver. ◦ Print Performs printing as usual.
Monitoring service settings This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service Selecting Enable allows the printer to send error details to the service center. • Communication test Performs a communication test with the service center.
Printer information This setting item is displayed by tapping (Setup) on the HOME screen. • System information Displays printer's system information. • Hard disk information Displays the total hard disk capacity and the free space. • Error history Displays the error history. ◦ Hardware error Displays the hardware error codes (up to 5). ◦ Recoverable error Displays the recoverable error (e.g. paper or ink related error) codes (up to 5).
HP-GL/2 Settings Menus on HP-GL/2 print settings Menu Setting Combinations Standard Size Table 171
Menus on HP-GL/2 print settings Color mode Print quality Input resolution Print target Paper src Margin Oversize Conserve paper Rotate Auto rotation Enlarge/Reduce Print centered Cut to standard size Use nesting function Nesting WaitTime Print cut lines Mirror Merge Smooth Thicken fine lines Adjust faint lines Width correction Print color list for palettes Warning display Detect image size 172
Color mode Lets you specify the color(s) to use when printing HP-GL/2 data. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • Color (perceptual) ◦ If you select Line drawing for Print target: Reproduces colors of general images naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software.
Print quality Lets you specify print quality. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • 5 (Fast) Select this setting for faster printing. • 4 Printing speed is faster than that in selecting 3. • 3 (Initial setting) Select this setting for standard printing that balances print quality and printing speed. • 2 Printing quality is higher than that in selecting 3.
Input resolution Specifies the resolution for internal rendering process. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • 600 dpi (Initial setting) Specifies 600 dpi for internal rendering resolution. This setting raises the accuracy of internal processes for finer printing. • 300 dpi Specifies 300 dpi for internal rendering resolution.
Print target Specifies the print target of HP-GL/2 data. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Print quality settings • Photo Select this setting to print a data which includes illustration or photo. • Line drawing (Initial setting) Select this setting to print a drawing data which includes lines.
Paper src Specifies the paper type (sheet or roll) for HP-GL/2 data printing. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Auto select (Initial setting) Select an appropriate paper source automatically. • Roll paper Select this setting to print on the roll paper. • Manual Select this setting to print on the sheets.
Margin Specifies the margins for HP-GL/2 data printing. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings Note • If the Leading edge margin (roll) and/or Leading edge margin (sheet) settings on Advanced paper settings are different from the settings here, the larger of the settings is given priority. • 3mm (Initial setting) Specifies 3 mm margin.
Oversize Specifies whether margins are within or outside the HP-GL/2 data image drawing range. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Enable (Initial setting) Specifies margins outside the HP-GL/2 data image drawing range. Adding margins outside the image drawing range will not cause part of the image to be cut off.
Margins are added to the inside of the image drawing range. B. Image drawing range C. Margins If the actual drawing image is smaller than the specified image drawing range, the image is not cut off by the margins. • When Enable is selected: Printing is performed based on the image drawing range. The origin is specified on the upper left of the paper. Margins are added to the outside of the image drawing range. B. Image drawing range C.
D. Paper for printing E. Image drawing range with margins If you select the paper size which cannot cover the margins, the image may be cut off.
F. Range which cannot be printed G.
Conserve paper When printing on roll paper, eliminates blank space (margins) above and/or below the image (if there is any) to conserve paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON Blank space above and below the image is eliminated when printing. • OFF (Initial setting) Paper is not conserved.
Rotate Rotates the image according to the specified setting. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • 0 degrees (Initial setting) Image is not rotated. • 90 degrees Specified image is rotated by 90 degrees. If the part of rotated image is out of the paper width, the part is not printed. Note • When the print data includes HP RTL, the HP RTL image part is not rotated.
Auto rotation Printing on paper while Auto rotation is set to ON causes the image to be rotated automatically in accordance with the most efficient image layout in order to conserve paper and avoid images running off the edges of the paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON Image is rotated by 90 degrees in the cases described below.
• Even if the image runs off the edge of the paper, it is rotated to expand the print range.
Enlarge/Reduce Enlarges or reduces images This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • Fit paper size Enlarges or reduces the image for printing to fit to the paper loaded in the printer. Note • Data line widths are not enlarged or reduced. • Margin widths are not enlarged or reduced. Because of this, paper size scaling and post-processing image scaling may not be the same.
A. Output object area B. 200% post-processing size ENLARGE/REDUCE Fit paper size SETTING EXAMPLE Fit paper size expands or reduces the long side of the print data's output object area so it matches the long side of the output page size output object area. The origin is in the upper-left corner. Margin widths are not enlarged or reduced. Because of this, paper size scaling and post-processing image scaling may not be the same.
A. Output object area B.
Print centered Prints the output object area in the center of the paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON ◦ For cut sheet paper Prints the output object area in the center of the paper. ◦ For roll paper Prints the output object area in the horizontal center of the paper.
• ON is selected when printing on roll 192
Cut to standard size Specifies standard size as the output page size when printing on roll paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON Cuts to standard size in accordance with the roll paper width. When there are two lengths/widths applicable for a given roll paper width, the optimum size is selected automatically. Note • Nesting cannot be performed while ON is selected.
A. Position of cut when OFF B.
Use nesting function When printing on roll paper, this function can be used to print multiple pages sequentially across the side of the paper. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting • Enable Print data is temporarily stored as a nesting wait page, and printed in a layout that arranges the pages so they fill the width of the roll paper.
• When Enable is selected: 196
Nesting WaitTime Can be used to set the wait time until printing starts after nesting wait page receipt is paused. Time can be specified in the range of 1 to 99 minutes. (The initial value is 2 minutes.) The wait time is counted from the point the last page was completed, and counted from the beginning every time new nesting job is received. This setting item is displayed by tapping in the following order.
Print cut lines Prints cut lines to separate nested data. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings > Nesting • Enable Cut lines that separate pages are printed. • Disable (Initial setting) Cut lines are not printed.
Mirror Flip the image horizontally and print. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Paper settings • ON Flip the image horizontally and print. Depending on the paper to be printed, the position where the horizontally flipped image is printed varies. • OFF (Initial setting) Horizontal flip of the image is not performed.
• When ON is selected when printing on cut paper or roll paper cut to standard size: Flip the image horizontally for each position where you print the image on the paper.
Merge Specifies how colors should be processed when lines overlap. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management Note • The data is given priority when a specification command is included in the HP-GL/2 data. • If the HP-GL/2 data does not include a specification command, the operation is performed using the specified selection value.
Smooth Makes arc drawing smoother. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management • Software (Initial setting) Draws arcs using HP-GL/2 data settings. Default value of the central angle of an arc in HP-GL/2 is 5° (Regular 72-sided polygon) if the angle is not specified using a HP-GL/2 command. • Smoothing Draws curves that are smoother than arcs with a central angle of 1°.
Thicken fine lines Performs correction to avoid breaks in fine lines. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management • ON Corrects line widths so fine lines are drawn more sharply, without breaking. The line color is not changed. • OFF (Initial setting) Thin lines are not corrected. Some line thicknesses may cause them to become broken.
Adjust faint lines Performs correction so that bright colored fine lines are printed more clearly. This setting item is displayed by tapping in the following order. (Setup) > Device settings > Print settings > HP-GL/2 print settings > Line management • ON Adjusts the colors of brightly colored fine lines so they are drawn more clearly. • OFF (Initial setting) Fine lines are not corrected.
Width correction Corrects pen widths in accordance with a specific correction setting. Correction settings can be configured for two groups: Black/gray and Color. Select and apply the correction amount according to the pen color when performing a line drawing command of HP-GL/2 data. This setting item is displayed by tapping in the following order.
Print color list for palettes Prints out the color pallet which shows how 256 colors of HP-GL/2 command appear using the printer's ink. This setting item is displayed by tapping in the following order.
Warning display Displays HP-GL/2 warnings. The display is switched when two GL/2 warnings below occur. • Warnings when the printer's parameter setting specification does not support the parameter settings of created HP-GL/2 data • HP-GL/2 warning commands when the printer does not support the created HP-GL/2 data This setting item is displayed by tapping in the following order.
Detect image size Specifies the output object area method that provides efficient printing, which avoids parts of images being cut off when a HP-GL/2 data does not include image drawing range information. This setting item is displayed by tapping in the following order.
DETECT IMAGE SIZE EXAMPLE A. Image drawing range specified by the command B. Graphic data range Though the image drawing range is specified for this kind of drawing image above, the part of the image may be cut off if you do not specify the image drawing range. Select Detected size if the image drawing range is not specified. This section describes Detect image size settings and printed images for when the drawing range is set or not set.
The printed image is the same as "When Detected size is selected:" on "When the image drawing range is not specified:". • When the image drawing range is not specified: ◦ When OFF is selected: The maximum roll paper width is applied as the width of printed area, and the 1.5 times of the maximum roll paper width is applied as the length of it. The paper cut position is specified outside of the printed area.
Menu Setting Combinations Conserve paper and Auto rotation Enlarge/Reduce (Scaling) and Auto rotation Print centered and Cut to standard size Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) Use nesting function and Auto rotation Detect image size and Oversize Detect image size and Print centered 212
Conserve paper and Auto rotation When Conserve paper and Auto rotation are both specified, Auto rotation is performed first, followed by the Conserve paper process. After Auto rotation is applied to the print data, the image is printed with upper and lower blank areas removed. Conserve paper AND Auto rotation EXAMPLE Print data (image drawing range) Image after auto rotation A.
Printed without upper/lower blank area.
Enlarge/Reduce (Scaling) and Auto rotation When both Enlarge/Reduce (Scaling) and Auto rotation are specified, Enlarge/Reduce (Scaling) is done first and then Auto rotation is done to determine if printing is possible. Printing is done without Auto rotation if the size of the image after doing Enlarge/Reduce (Scaling) would cause the image to run off the edge of the paper were Auto rotation executed.
Print centered and Cut to standard size When both Print centered and Cut to standard size are specified, first the optimum standard size is determined based on the HP-GL/2 data and the roll paper loaded on the printer. Next, Print centered is performed in accordance with the standard size. Print centered AND Cut to standard size EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size.
A. Position of cut • Printed image when ON is selected for Print centered and ON is selected for Cut to standard size A.
Cut to standard size and Auto rotation and Enlarge/Reduce (Fit paper size) When Cut to standard size, Auto rotation, and Enlarge/Reduce (Fit paper size) are all specified, first suitable standard size candidates are determined based on the roll paper loaded on the printer. Next, it decides the optimum standard size and rotation direction from the matching result between the data to which Auto rotation is applied and all candidate sizes.
A. Position of cut for A4 size LARGE IMAGE EXAMPLE When A3 width roll paper is loaded, A3 portrait is chosen as the optimal standard size based on the roll paper width and image size. Next, Auto rotation is performed in accordance with the A3 portrait. Finally, the image is reduced and printed to match A3 size paper. Print data (image drawing range) A. Virtual area for A3 size Since the image does not fit on A3 size paper, A3 portrait is chosen as the maximum standard size.
• Printed image after reduced A.
Use nesting function and Auto rotation When both Use nesting function and Auto rotation are specified, Auto rotation is performed as each page is received and then the nesting process is performed. The image on each received page is rotated as required to achieve an efficient layout that conserves paper or to prevent the image from running off the edges of the paper, the images are laid out to fill the width of the roll paper, and then printing is performed.
If an image is running off the edge of the paper as shown above, the subsequent images are printed on the next sheet.
Detect image size and Oversize Operation is as described below when both Detect image size and Oversize are specified. • When OFF or Command priority is selected for Detect image size and Disable is selected for Oversize: Oversize is disabled in accordance with the command-specified image drawing range. Margins are added within the command-specified image drawing range. Depending on the layout, part of the image may be cut off.
• When OFF or Command priority is selected for Detect image size and Disable is selected for Oversize: C: Position of cut Cut at length of command-specified image drawing range. • When OFF or Command priority is selected for Detect image size and Enable is selected for Oversize: D: Position of cut Cut at length of upper and lower margins added to length of command-specified image drawing range.
• When Detected size is selected for Detect image size and Enable is selected for Oversize: F: Position of cut Cut at length of upper and lower margins added to length of minimum image range detected.
Detect image size and Print centered Operation is as described below when both Detect image size and Print centered are specified. • When OFF or Command priority is selected for Detect image size and ON is selected for Print centered: Print centered is performed in accordance with the command-specified image drawing range. • When Detected size is selected for Detect image size and ON is selected for Print centered: Print centered is performed in accordance with the detected minimum image range.
Printed image A. Position of cut Prints the minimum image range in the horizontal center of the paper.
Standard Size Table The table below shows the standard sizes supported by Cut to standard size. For details on the page size supported by your printer, refer to Paper Sizes. Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) ISO A0 841.0 1189.0 ISO A1 841.0 594.0 ISO A1 594.0 841.0 ISO A2 594.0 420.0 ISO A2 420.0 594.0 ISO A3 420.0 297.0 A3 Nobi 329.0 483.0 No standard - - ISO A3 297.0 420.0 ISO A4 297.0 210.0 ISO A4 210.
ARCH C 457.2 609.6 ARCH B 457.2 304.8 ARCH B 304.8 457.2 ARCH A 304.8 228.6 ARCH A 228.6 304.8 No standard - - Standard Size (Portrait) Width (mm) Height (mm) Standard Size (Landscape) Width (mm) Height (mm) DIN C1 648.0 917.0 DIN C2 648.0 458.0 DIN C2 458.0 648.0 DIN C3 458.0 324.0 DIN C3 324.0 458.0 DIN C4 324.0 229.0 DIN C4 229.0 324.
Status Print You can print a "Status Print" report indicating the current status of the printer. With "Status Print", information is printed regarding the printer firmware version, various settings, and the status of consumables. Follow the procedure below to print. 1. Make sure printer is turned on. 2. On the HOME screen, tap (Setup). Menu Operations 3. Tap Device settings. 4. Tap Test print. 5. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). 6.
Printer settings Print settings Setting values of Print head movable width setting and Prioritize paper size Paper-related settings Setting values of Paper-related settings Device settings Auto maintenance settings Setting values of Auto maintenance settings Hard disk settings Setting values of Hard disk settings Device user settings Setting values of Other device settings Language selection Setting value of Language selection Firmware update notification Setting values of Update notification s
Changing Printer's Setting Using Web Browser Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate (Self-signed Certificate) Setting Mail Server Receiving Printer Status by E-mail 232
Configuration Changes Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note • Remote UI is a software that enables you to perform operations, which are usually performed on the printer's operation panel, using a Web browser over a network. LAN connection with the printer is required to use Remote UI.
2. Tap the enabled LAN. Diagonal lines are displayed for disabled LAN icons. 3. Check IPv4 address. 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address of the printer in "XXX.XX.X.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. 4.
7. Check printer status and change printer settings. For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log out. 9. Close web browser.
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, the operation restrictions, and SSL/TLS settings of certificate for encrypted communication.
Language selection (Item for administrator) This function allows you to change the language on the display. Items for Printer Device settings This function allows you to change the printer settings such as the energy saving settings and the print settings. Additionally, this function allows you to receive the printer status information such as the remaining ink level and the error.
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user. Setting Administrator Password Setting Standard User Password Note • Password can be set only when you are logged in administrator mode.
• Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below. 1. Start up Remote UI. 2. Select Security. The menus appear. 3.
Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser. The secure connection will be confirmed and a message will not appear.
5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed. 11. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. The printer's thumbprint is displayed in Root cert.
Note • You can also add the certificate by selecting Show Certificate, checking certificate name to add, and then selecting the same certificate on Keychain access. 5. Make sure that fingerprint of certificate detail information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when tapped in the following order. (Setup) > Printer information > System information 6.
1. From Settings menu on your device, select Security, Trust credentials, and USER. The list of downloaded certificates appears. 2. Select downloaded certificate. The certificate information appears. 3. Make sure that thumbprint of certificate information matches printer's thumbprint. The printer's thumbprint is displayed in Root cert. thumbprint (SHA-1) column or Root cert. thumbprint (SHA-256) column when tapped in the following order. (Setup) > Printer information > System information 4.
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer’s root certificate to your computer. Procedure to register the certificate varies depending on your operation environment. Important • If the printer is connected via IPv6 using Windows, you need to generate a server certificate using Remote UI.
The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. Select Trusted Root Certificate Authorities. 1. Select Browse to open the Select Certificate Store screen. 2. Select Trusted Root Certificate Authorities from the list and select OK. 3.
For Windows 7 The procedure below describes how to import a root certificate in Windows 7. Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key. 2. Select Yes on displayed screen. 3.
Downloading Certificate 1. Start up Remote UI. 2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the printer's property, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select Download. 4. Select Save. Importing Certificate 1. Open Certificate Import Wizard. 1. On the left window, open Trusted Root Certificate from Certificate on Console Root. 2.
3. Select OK on the displayed screen. Checking Imported Certificate Make sure the imported certificate has been registered to your computer. 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list.
• Selecting the magnifying glass icon on the right of download list displays the folder containing the certificate. 5. Select Add. Select the destination for the certificate on Keychain. Selecting Add displays information on the certificate. Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate.
Generating Server Certificate (Self-signed Certificate) When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. 1. Checking Printer's IP Address 2. Generating Server Certificate 3. Checking Generated Server Certificate Important • If you generate an IPv6 server certificate, you cannot use SSL communication via IPv4.
Generating Server Certificate 1. Open web browser on your smartphone, tablet, or computer and enter the printer IP address. Enter as following in the URL field of the web browser. http://[XXXX::XXXX:XXXX:XXXX:XXXX] On "XXXX::XXXX:XXXX:XXXX:XXXX", enter the IPv6 link-local address in abbreviated form. The top screen of Remote UI appears. 2. Select Log in on Remote UI. Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5.
You need not enter anything on Country, State or province, Locality, Organization, or Organizational unit. 9. Select Generate. The server certificate starts to be generated. When the server certificate has been generated, Generated a self-signed certificate. appears. 10. Select Restart LAN. LAN will be restarted. When LAN has been restarted, Printer status on Remote UI appears. Note • If you cannot access to Remote UI after you restart LAN, reload your web browser.
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel. For the time zone setting, see Other device settings. • These functions can be set only when you are logged in administrator mode. 1. Start up Remote UI. 2.
POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming mail server (POP3) Enter the address of your POP3 server. Port number (POP3) Enter the port number of your POP3 server. Incoming account Enter the account name for receiving to perform the authentication. Incoming password To set / change the password for receiving in order to perform the authentication, check the Set/change password and then enter the password.
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail. We recommended that you set the date and time setting using the printer's operation panel. For the date and time setting, see Other device settings.
The resending setting is completed.
Printer Parts Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Stand Operation Panel Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk Optional accessories Roll Holder Set Stand 257
Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Stand Operation Panel 258
Front (A) Top Cover Open this cover to install the print head and remove any jammed paper from inside the printer, as needed. (See "Top Cover (Inside).") (B) Roll Paper Cover Open this cover to load rolls. (See "Roll Paper Cover (Inside).") (C) Width Guide When loading the sheets , move the guide to match the paper size. (D) Paper Alignment Line A white line for alignment of paper. (E) Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).
(I) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) (J) Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge. (K) Stand A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand.
Side (A) Power Cord Connector Connect the power cord to this connector. (B) Carrying Grips When carrying the printer, have three or more people hold it by these handles under both sides. Furthermore, hold the left and right of these parts when moving the printer with a stand. (C) Wired LAN Connector Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer.
Top Cover (Inside) (A) Platen The print head moves across the platen to print. (B) Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed. (C) Linear Scale The linear scale serves a key role in detecting the carriage position. (D) Carriage Shaft The Carriage slides along this shaft. (E) Carriage Moves the print head. The carriage serves a key role in printing. (See "Carriage.
(H) Cutter Blade A round-bladed cutter for automatic paper cutting.
Roll Paper Cover (Inside) (A) Slide Guide Move the roll holder along this guide. (B) Roll Holder Slot Slide the roll holder into this slot. (C) Holder Stopper Secure the roll on the roll holder with this part. (D) Roll Holder Load the roll on this holder.
Carriage (A) Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. (B) Print Head Locking Cover Secures the print head. (C) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (D) Print Head Lock Lever Lock print head locking cover.
Ink Tank Cover (Inside) (A) Ink Tank Cartridges of ink in various colors. (B) Ink Tank Lock Lever A lever that locks the ink tank in place and protects it. Lift and press down the lever when replacing an ink tank.
Stand (A) Basket Handle Hold this handle to support the sliding basket as you put the basket in its extended position B and to return it to its normal position. For details about the extended position, see "Using the Basket". (B) Paper Guide Guides the output printed documents to the basket. (C) Adjustable Stopper Extends according to the paper size when using the basket in the extended position A. For details about the extended position, see "Using the Basket".
(G) Basket Catches the ejected printed documents. (H) Basket Ejection Guides This guide supports output paper when using the basket in the extended position B. (I) Accessory Pocket Stores the printer's accessories. Note • For details about the extended position, see "Using the Basket".
Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk 269
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows.
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. On the HOME screen, tap (Setup). Menu Operations 3. Tap Printer information. 4. Tap Hard disk information. The free hard disk space (job box free space) appears. Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3.
Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk. In this case, the hard disk can no longer be used. • You cannot erase HDD data if there is a job queue. Additionally, print jobs are not processed while data erasing is in progress. 1. Make sure printer is turned on.
Optional accessories Roll Holder Set Stand 273
Roll Holder Set Load a roll on the roll holder and then load the holder in the printer. The roll holder in the roll holder set RH2-35 is for use with both 2-inch and 3-inch paper cores. Use the correct attachment for the particular paper core. (See "Loading Rolls on the Roll Holder.
Stand (A) Basket Handle Hold this handle to support the sliding basket as you put the basket in its extended position B and to return it to its normal position. For details about the extended position, see "Using the Basket". (B) Paper Guide Guides the output printed documents to the basket. (C) Adjustable Stopper Extends according to the paper size when using the basket in the extended position A. For details about the extended position, see "Using the Basket".
(G) Basket Catches the ejected printed documents. (H) Basket Ejection Guides This guide supports output paper when using the basket in the extended position B. (I) Accessory Pocket Stores the printer's accessories. Note • For details about the extended position, see "Using the Basket".
Network Setting Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting IJ Network Device Setup Utility (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Set
Restrictions on Printer Sharing Sharing the Printer on a Network (macOS) Settings on Print Server Settings on Client PC Restrictions on Printer Sharing Connecting Smartphone/Tablet to Printer via Wi-Fi Connecting Smartphone/Tablet to Printer via Wireless Router 278
Network Connection Tips Printer Connection Methods Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Reconfiguration of Network Settings using the Remote UI Network Status and Troubleshooting 279
Printer Connection Methods LAN or USB connection is available to connect the printer to a smartphone/tablet. LAN Connection: USB Connection: Another Connection Method: LAN Connection: Connect the printer to a smartphone/tablet via LAN. Select one of the methods below for LAN connection. • Connection via wired LAN Connect the printer and computer to a router using a LAN cable. If your router supports Wi-Fi connection, you can connect a device via Wi-Fi.
Note • Devices connected via Wi-Fi must be connected to the same network Advantages of Connecting Printer over Wi-Fi Restrictions USB Connection: Connect the printer to a computer using a USB cable. What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer.
Default Network Settings LAN Connection Defaults Item Default Enable/Disable LAN Wired LAN enabled Network name (SSID) BJNPSETUP Communication mode Infrastructure Wi-Fi security Disable IP address (IPv4) DHCP IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Disable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon TM-305 LPR protocol setting Enable Wi-Fi DRX setting Enable Wired LAN DRX setting Ena
*2 The password is specified automatically when the printer is turned on for the first time.
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note • Serial number may not appear on result screen. Check the printer's MAC address and the serial number by one of the following methods. • Display on the touch screen.
Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: For macOS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from the web page. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from the web page.
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading Rolls in the Printer If you use sheets, prepare at least 10 sheets (A4 or Letter-sized). Loading Sheets in the Printer 3. Select (Setup) icon on HOME screen. 4. Select Device settings. 5.
LAN Interface Mode Current interface Wired LAN/Wireless LAN(Infra)/Wireless LAN(AP)/Wireless(Wireless direct)/Disabled Link Active Operation status Inactive/Active IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.
IP Filtering Prohibit Address IP filtering prohibit address - Start Address 1 Start address 1 XXX.XXX.XXX.XXX End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.
Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5 Start address 5 XXX.XXX.XXX.XXX End Address 5 End address 5 XXX.XXX.XXX.
IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual address On/Off Manual Address Manual address - IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address mode On/Off Stateful Address Stateful address - IP Address IPv6 IP address XXXX:XXXX:XXXX:
XXXX:XXXX:XXXX:XXXX Prefix Length 2 Prefix length 2 XXX (0 to 128) IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Secondary DNS Server Address Secondary DNS s
XXXX:XXXX:XXXX:XXXX IP Filtering End Address 3 IP filtering end address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering
IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information - Use IP Filtering Operation status of IP filtering On/Off IP Filtering Sel
IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information - IP Filtering Start Address 1 IP filtering start address 1 XXX
XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information (Wired/Wi-Fi) - MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method Disabled/Enabled MAC Filtering Permission Info MAC filtering permission information - MAC Address 1 MAC address 1 XX:XX:XX:XX:XX
Wireless LAN Setting Wi-Fi setting information - Channel Channel (infrastructure) XXX (0 to 255) SSID SSID Wi-Fi (infrastructure) SSID (up to 32 characters) Security Type Security type for Wi-Fi (infrastructure) Disabled/WEP 64bit/WEP 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters) WEP2 WEP key 2 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters) WEP3 WEP key 3 for Wi-Fi (infrastructure) XXXX
Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information - Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMPv1 community name 2 XXXXXXXX (up to 32 characters) SNMP Extra Access Authority SNMPv1 extra access authority Disable/Read Only/Read Write SNMP Access Authority1 SNMPv1 community1/2 access authorit
Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 - User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Read Only/Read Write Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Alg
SNTP Setting SNTP setting information - Use SNTP Use SNTP On/Off SNTP Polling Interval SNTP polling interval 1 to 48 [sec] SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters) FTP Setting FTP setting information - Use FTP Use FTP On/Off Use FTP Authority Use FTP authority On/Off FTP User Name FTP user name XXXXXXXX (up to 33 characters) Bonjour Setting Bonjour setting information - Use Bonjour Use Bonjour On/Off Bonjour Service Name Bonjour service name Bonjour s
User2 User 2 - User Name User name XXXXXXXX (up to 32 characters) User3 User 3 - User Name User name XXXXXXXX (up to 32 characters) User4 User 4 - User Name User name XXXXXXXX (up to 32 characters) User5 User 5 - User Name User name XXXXXXXX (up to 32 characters) User6 User 6 - User Name User name XXXXXXXX (up to 32 characters) User7 User 7 - User Name User name XXXXXXXX (up to 32 characters) User8 User 8 - User Name User name XXXXXXXX (up to 32 characters) User9 U
To Address 1 To address 1 XXXXXXXX (up to 128 characters) Reply Address 1 Reply address 1 XXXXXXXX (up to 128 characters) Notice Conditions 1 Notice conditions 1 - Job End Job end On/Off Error Occurred Error occurred On/Off Warning Occurred Warning occurred On/Off Signature 1 Signature 1 XXXXXXXX (up to 128 characters) To Address 2 To address 2 XXXXXXXX (up to 128 characters) Reply Address 2 Reply address 2 XXXXXXXX (up to 128 characters) Notice Conditions 2 Notice conditions 2
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Changing LAN Connection Method Changing Wireless LAN Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Redo setup using the Setup CD-ROM or from the web page. ◦ Select Enable for Enable/disable Wired LAN or Enable/disable Wi-Fi in the touch screen menu.
5. Select Wi-Fi setup. 6. Select Easy wireless connect. 7. Check message and select OK. Follow instructions on your smartphone or tablet. 8. If message saying setup is completed appears, select OK. • For macOS: Redo setup from the web page.
Reconfiguration of Network Settings using the Remote UI You can use Remote UI on the following OS and the web browser. • iOS device OS: iOS 9.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device OS: Android 4.4 or later Web browser: Android standard Web browser (Browser or Chrome) • macOS device OS: Mac OS X v10.9 or later Web browser: Safari 7.
Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Confirm LAN settings Network Status Connected normally. If you are unable to print, see 1 on What to Do. What to Do 1.
The security key is case-sensitive. Enter the correct security key. The number of connected clients reaches the upper limit. Make sure wireless signal is strong. A link local address is assigned. • Make sure the printer is not placed too far away from the wireless router. • Wireless Direct does not allow more than 5 devices to be connected. If you add a device to connect, disconnect a device you do not use before adding the device. • Perform printer setup again.
IJ Network Device Setup Utility (macOS) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 308
IJ Network Device Setup Utility If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status of the printer and computer. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable.
Starting Up IJ Network Device Setup Utility Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility. When you start up IJ Network Device Setup Utility, the screen below appears. Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility starts diagnosis and repair of network.
Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up.
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wi-Fi Communication 313
Technical Terms In this section, technical terms used in the manual are explained. A B C D E F H I K L M O P R S T U W A • Ad-hoc Client computer and printer setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same network name (SSID) communicate directly with each other. No wireless router is required. This printer does not support ad-hoc communication.
B • Bonjour A service built into macOS operating system to detect the connectable devices on a network automatically. C • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of purchase.
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. H • Host name A name for a computer or printer on network so that it can be recognized easily. Single-byte alphanumeric characters are used generally. I • IEEE802.11b International standard for Wi-Fi using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
K • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters. It is case-sensitive. ◦ Hex Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f). • Key Length Length of the WEP key. Select either 64 bits or 128 bits.
P • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server. • PSK An encryption method employed by WPA/WPA2. R • Router A relay device to connect to another network.
• Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0 Subnet Mask Address: 192.168.127.0 T • TCP/IP Suite of communications protocols used to connect hosts on the Internet or the LAN.
• Wireless Direct The printer is used as a wireless router to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no wireless router is available. You can connect up to 5 devices to the printer using Wireless Direct. • Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi.
Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Restrictions If you use a printer over the Wi-Fi, we highly recommend you perform security settings for Wi-Fi network using WPA/WPA2 from the viewpoint of security. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
List of Devices Which May Interfere with Wi-Fi Communication While using the printer via Wi-Fi, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down. • • • • • • Microwave oven Baby monitor Wireless mouse Wireless keyboard Wireless earphone/headphones Wireless camera (e.g.
Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set. This section describes the procedure for sharing a printer among Mac. • Settings on Print Server This section describes how to set up a computer that connects with this printer.
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has been added Open System Preferences, and select Printers & Scanners. The printer list displays the printers that are connected to the computer. 3. Set sharing Check the Share this printer on the network check box.
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners. Click + to display the printer list. 3. Add a printer to be shared Select a shared printer displayed in the printer list, and then click Add. The setup on the client systems is now completed.
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. • Use printer sharing with users who have the administrator privilege.
Connecting Smartphone/Tablet to Printer via Wi-Fi • To connect a smartphone or tablet to printer via a wireless router: Connecting Smartphone/Tablet to Printer via Wireless Router • To connect a smartphone or tablet to printer without a wireless router: Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) 329
Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes Wi-Fi connection via a wireless router. Follow the procedure below to connect via a wireless router. 1. Confirm the Printer's Wi-Fi Connection is Enabled 2.
Connect Smartphones and Tablets to the Printer For Android device For iOS device For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. For iOS device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list.
4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application.
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 333
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 334
Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors Execute Print nozzle check pattern in the touch screen menu to check for print head nozzle clogging.
Adjusting Line Misalignment If printed lines are misaligned, execute Print head angle adjustment to adjust the print head angle. Print head angle adjustment requires you to examine a printed test pattern and adjust the angle using the angle adjustment lever. Always adjust the print head angle after replacing the print head. Important • Because the results of adjustment vary depending on the type of paper used for adjustment, use the same type of paper as you will use for printing.
5. Open the top cover. 6. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A) or carriage shaft (B). Touching these may cause malfunction.
7. Examine the test pattern for adjustment. Determine the straightest set of lines. In the example in the figure below, select "+2" in pattern (C). 8. Open top cover and move angle adjustment lever to match number (or square) of straightest set of lines. If no single set of lines is perfectly straight, move the angle adjustment lever to a position between the numbers (or between the number and the square) of the two sets of lines that are least misaligned. 9. Close the top cover.
Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head position. Choose from Auto (standard) or Auto (fine) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard). If there is no improvement, perform Auto (fine) or Manual.
Auto (fine): Five sheets of unused paper, A4/Letter size or larger (or one sheet when using A2 or larger) Perform adjustment as follows. 1. Load paper. Loading Rolls on the Roll Holder Loading Rolls in the Printer Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. Tap (Setup) > Maintenance on HOME screen.
Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (fine), try Manual. Manual adjustment requires you to examine the printed test pattern and enter an adjustment value.
3. Tap Print head alignment. 4. Tap Manual. A confirmation message appears. Note • If you do not execute Auto (fine), a confirmation message prompting you to execute Auto (fine) appears. In this case, tap Yes and execute Auto (fine). 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper or Manual. A test pattern is printed for adjustment. 7. Tap D-1. 8. Examine adjustment test pattern D-1 and determine the number with straight lines.
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
Note • When Auto is set to ON, before printing, the printer automatically adjusts the print head height to the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information • When Auto is set to OFF, the setting selected during this procedure is applied. • Depending on the type of paper, some setting values may not be available.
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 345
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length 346
Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target. Follow the procedure below to perform settings. 1. Load paper.
Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important • When using highly transparent media, use manual adjustment. Manual Banding Adjustment Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the Set priority values.
7. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the Set priority values.
7. Tap paper to adjust. Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 8. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note • If banding seems least noticeable in two patterns but you cannot decide which one is better, choose an intermediate value. For example, choose 11 if you cannot decide whether pattern 10 or 12 is better. 9. Tap number you decided.
Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed when you have selected Auto or Prioritize print quality in Set priority in Paper feed adjustment. • Always execute Adjust print quality before Paper feed fine adjustment.
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the Set priority values before adjustment.
• If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 7. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The feed amount can be adjusted in 0.02% increments.
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled. 1. On the HOME screen, tap paper information area. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Transport unit vacuum strength. 5. Tap vacuum strength.
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade Cutter Blade Replacing the Cutter Blade Performing Maintenance Functions from Your Computer (Windows) Cl
Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 357
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 358
Ink Tanks When purchasing, check the Model number. 4.4 fl oz (130 ml) Colors Model number Matte Black PFI-120 MBK Black PFI-120 BK Cyan PFI-120 C Magenta PFI-120 M Yellow PFI-120 Y 10.
Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.
Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Ink Tanks. You can replace ink tanks in 4.4 fl oz (130 ml) and 10.1 fl oz (300 ml). Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks. Caution • For safety, keep ink tanks out of the reach of children. • If ink is accidentally ingested, contact a physician immediately.
Selecting Ink Tank Replacement from Menu 1. Tap (Ink information) on HOME screen. Touch Screen The Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank 1. Open ink tank cover. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. Jarring the printer during printing may affect printing quality. 2.
3. Remove ink tank by grips (A), and then tap OK. Important • Do not turn off the printer, except transport preparation, while the ink tank is removed. It may cause the interior of the ink tank cover to become soiled. • Store the removed ink tank with ink remaining with the ink holes (B) facing up. Otherwise, ink may leak and cause stains. Put the removed ink tank in a plastic bag and close the bag. Note • Dispose of the used ink tank in accordance with local regulations. Loading ink tank 1.
Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to warm up to room temperature before installing. 2. Open the pouch and remove the ink tank. Important • Never touch the ink holes (B) or the metal contacts (C).
• Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts in front. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
Important • Do not push the ink tank in by hand. Forcing the ink tank into the holder may damage the printer. • If a 4.4 fl oz (130 ml) ink tank is installed facing the wrong direction, the rotating part of the ink tank lock lever come out of place. If this happens, open the ink tank lock lever to return it to the proper position. 5. Close ink tank cover.
Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap (Ink information) on HOME screen. Touch Screen The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks. When the remaining ink is low, will appear on the remaining ink level. When ink runs out, will appear. See the figure below.
When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 369
Print Head When purchasing, check the Model number. Model number: PF-06 Note • For instructions on replacing the print head, see Replacing the Print Head.
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Important • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing or maintenance operations will cause the printer to stop. Note • By default, nozzles are checked at fixed intervals.
If some sections of the horizontal lines are faint or incomplete, the nozzles for those colors are clogged. If horizontal lines are faint or incomplete, execute print head cleaning.
Cleaning the Print Head If printing is faint, cleaning the print head may improve results. Choose one of three print head cleaning modes (Cleaning, Deep cleaning, or System cleaning), depending on the problem to resolve. • Cleaning Use this mode if printing is faint or contains foreign substances. This method of cleaning consumes the least amount of ink. It takes about 2 to 3 minutes. • Deep cleaning Use this mode if no ink is ejected at all or if Cleaning does not solve the problem.
• By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Tap (Setup) > Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Tap Cleaning, Deep cleaning, or System cleaning. 4. Tap ink group to be cleaned. • All colors • Pattern 1: MBK / BK • Pattern 2: Y / M / C A confirmation message appears. 5. Tap Yes. Head cleaning is now executed. 6.
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head. Precautions When Handling Print Head Take the following precautions when handling the print head. Caution • For safety, keep print head out of the reach of children. • If ink is accidentally ingested, contact a physician immediately.
The Maintenance screen appears. 2. Tap Head replacement. A confirmation message appears. 3. Tap Yes. Ink begins being drawn in. When it finishes, instructions for the print head replacement procedure appear on the touch screen. It takes about 1 to 2 minutes for ink to be drawn into the system and remove ink from the print head. 4. Open top cover. 5. If the print head locking cover and print head lock lever are dirty, use a damp cloth that you have wrung out completely to wipe them clean.
• Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 6. Pull down print head lock lever toward the front while holding its center (C) with your fingertip. 7. Grab grip (D) and open print head locking cover.
8. Grab grips (E), remove print head, and then tap OK. Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 9. Take new print head out of its pouch by grabbing grips (E).
10. Remove orange protective caps (F, G). Grab grip (H) to remove protective cap (G). Important • Always carry the print head by holding its right and left grips. Never touch nozzle (I) or metal contacts (J). This may damage the print head and affect printing quality. • Never touch the ink holes (K). This may affect printing quality.
• The inside surface of the protective cap is coated with ink to protect the nozzle. Be careful not to touch these surfaces when removing the caps. • The print head contains ink to protect the nozzle. We recommend removing the protective cap while holding it over the pouch that contained the print head or otherwise safely out of the way to avoid spilling ink and staining your clothes or the surrounding area. If ink accidentally spills, wipe off the ink with a dry cloth.
13. While holding center part (C) of print head lock lever, lower it toward back. 14. Align angle adjustment lever with the red square position. 15. Close top cover.
Ink now fills the print head. It takes about 10 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper.
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 383
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-31 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. • If ink is accidentally ingested, contact a physician immediately. Important • Do not remove the maintenance cartridge except to replace it. Ink may leak out.
Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 8. Check the top and bottom of the maintenance cartridge, place in the box, and store the box on a flat surface.
Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge. The maintenance cartridge may become damaged. 11. Close maintenance cartridge cover.
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap (Setup) > Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Maintenance cartridge info. The Maintenance cartridge info screen appears.
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but check the remaining maintenance cartridge capacity and prepare to replace the maintenance cartridge with a new one.
Cutter Blade Cutter Blade Replacing the Cutter Blade 391
Cutter Blade When purchasing, check the Model number. Model number: CT-08 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade.
Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade 1. Tap (Setup) > Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears. 3. Tap Yes. The carriage moves and after it stops moving, instructions for the cutter blade replacement procedure appear on the touch screen. 4.
Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 7. Install new cutter blade while aligning B to C and D to E. 8. Turn hex screw until securely fixed.
Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 9. Tap Done. 10. Tap Yes.
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 396
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3. Click Show Printer Webpage... in General tab Remote UI starts. Note • The password may have to be entered after Remote UI starts. In such a case, enter the password and click OK.
Cleaning the Print Heads The print head cleaning and Cleaning functions allow you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. If you perform Cleaning and the condition still does not improve, perform system cleaning. The procedure for cleaning is as follows: Cleaning 1. Select Utilities from Remote UI 2.
Check that the printer power is on. Then open the ink tank cover. Check the following items for each ink. Then, if necessary, perform Deep cleaning. • Is there ink remaining in the tank? • Is the ink tank attached properly? If the ink lamp is not lit, remove it and attach it again. • Did you install the ink tanks in their correct positions? 3. Execute deep cleaning Click Yes. Print head deep cleaning starts. 4. Check the results Check the print results.
4. Check the results Check the print results. Important • System cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary.
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print nozzle check pattern 1. Select Utilities from Remote UI 2. Click Print nozzle check pattern Before printing the nozzle check pattern, check the following items: Check that the printer power is on.
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head 402
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2. Unplug power cord from outlet. Caution • Always turn off the printer and unplug the power cord before cleaning or maintenance. Accidentally leaving the printer on poses a risk of injury if you touch moving parts inside the printer. 3.
Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation.
5. If paper dust has accumulated in vacuum holes (A) on platen or in borderless printing ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Do not touch the linear scale (D) or carriage shaft (E). Touching these may cause malfunction. Note • If the cleaning brush is dirty, rinse it in water. 6. Using a damp cloth that you have wrung out completely, wipe inside the top cover to clean it.
Wipe away any ink residue and paper dust (debris from cutting) on entire platen (F), paper retainer (G), borderless printing ink grooves (H), and output guide (I), and so on. Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover.
2. Close top cover.
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 408
Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location. For details on packing the printer and installing it after transfer, see Reinstalling the Printer. Important • Avoid tilting the printer excessively in transit. This may cause ink in the printer to leak and cause stains. Note • The maintenance cartridge replacement may be required when you execute the Prepare to move menu.
3. Tap (Setup) > Maintenance on HOME screen. Touch Screen The Maintenance screen appears. 4. Tap Prepare to move. 5. Tap Move on the same floor or Transport outdoors. A confirmation message appears. 6. Tap Yes. The printer is now prepared for transfer. When the preparation is finished, a message prompting you to open the ink tank cover appears on the touch screen. Important • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled.
If you remove the maintenance cartridge while ink is being removed, the ink may leak out. 10. Press ON button and turn off printer. Packing Printer 1. Disconnect power cord and interface cable. Important • Turn off the printer before you unplug it. Unplugging the printer before it is off and moving it may damage the printer. If you accidentally unplug the printer, plug it in again, reinstall the ink tanks, and follow this procedure again. 2.
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand (Option) 1. To use the optional stand, assemble the stand by referring to the Printer Stand Setup Guide that was provided with the stand. Caution • The stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand. • When assembling the stand, lock all four of the casters.
Install the printer 1. Mount the printer on the assembled stand and tighten the screws firmly. Caution • Moving the printer requires at least three people. Be careful to avoid back strain and other injuries.
• When moving the printer, firmly grasp the carrying grips. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer. • When placing the printer on the stand, lock all four of the casters of the stand. Attempting to place the printer on the stand while the casters are not locked poses a risk of injury. 2. Remove tape and packaging material attached to the printer.
3. Connect the power cord to the power cord connector on the right side of the printer. 4. Plug the power cord into the outlet. 5. Press ON button to turn on printer. When "Install the printer here? Do not install the ink tanks yet." appears, tap Yes. 6. When instructions for loading ink tank appear on operation panel, open ink tank cover and load ink tank. 7. Loading Rolls on the roll holder (See "Loading Rolls on the Roll Holder.
8. Load the Roll Media in the printer. (See "Loading Rolls in the Printer.") 9. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).) Important • When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you reinstall the printer. In this case, be sure to reconfigure the printer's IP address.
Firmware update This setting item is displayed by tapping Device settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • If LAN is disabled, you can not use Install update, DNS server setup, Proxy server setup.
Specifications Specifications Print Area 418
Specifications Important • The following values may vary depending on the operating environment. Printer Power supply 100-240 V AC (50/60 Hz) Power consumption When printing: 69 W max. *1 In Sleep mode: 3.6 W max. *1 When power is off: 0.3 W max. *2 *1 Wired LAN connection *2 The printer uses a trace amount of power even when turned off. To stop all power consumption, turn off the printer and unplug the power cord.
Personal mail boxes (Permanent storage area): 180 GB Print job storage capacity Common Box: 100 jobs Personal Boxes: 100 jobs Interface You can use both USB and LAN at the same time. You cannot use Wi-Fi and wired LAN at the same time. USB Hi-Speed USB * * To use Hi-Speed USB, your computer must support Hi-Speed USB. Additionally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can be connected even if the computer interface is USB 1.1.
Operating Conditions If operating conditions of the operating system are high, follow those. Windows Compatible Operating System (Standard supplied printer driver) 32-bit version: Windows 10 Windows 8.1 Windows 7 Use the latest Service Pack available. 64-bit version: Windows 10 Windows 8.1 Windows 7 Windows Server 2008 R2 Windows Server 2012, Windows Server 2012 R2 Windows Server 2016 Use the latest Service Pack available.
Ink For information on the ink the printer supports, see Ink Tanks. Paper For details on the compatible media types, see Paper Information List. Paper width For details on the paper widths supported by the printer, see Paper Sizes. Minimum paper length 11.00 inches (279.4 mm) Maximum printable length Rolls: 59 feet (18 m) * * Varies depending on the operating system or application. Sheets: 5.2 feet (1.6 m) Thickness Rolls: 3-31 mil (0.07-0.8 mm) Sheets: 3-31 mil (0.07-0.
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless printing with roll paper, the margin is 0 inch (0 mm). However, depending on the paper size, minor margins may be available.
Rolls Printable Area: A margin of 0.2 inch (3 mm) on top and bottom and 0.2 inch (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 inch (0 mm). For paper that supports borderless printing, see Paper Information List. Recommended Print Area: A margin of 0.8 inch (20 mm) on top, 0.2 inch (3 mm) on bottom, and 0.2 inch (3 mm) on left and right sides is required.
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer 425
Safety Precautions Choosing a location • Never install the printer on an unstable or vibrating surface. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in • • • • the Specifications. Do not place the printer on a thick rug or carpet. Do not place the printer with its back attached to the wall.
• Never touch the electrical contacts on a print head after printing. The metal parts may be very hot and could cause burns. • Do not throw ink tanks and maintenance cartridges into fire. • Do not attempt to disassemble or modify the print head, ink tanks, and maintenance cartridges. • Avoid dropping or shaking print head, ink tanks, and maintenance cartridges.
Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10487 (Contains FCC Approved WLAN Module K30357) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.
WEEE (EU&EEA) Only for European Union and EEA (Norway, Iceland and Liechtenstein) These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation implementing those Directives.
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canoneurope.com/battery. Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces directives.
afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canoneurope.com/weee, of www.canon-europe.com/battery. Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
acumuladors usats sense cap càrrec. El preu de venda de les bateries i els acumuladors inclou el cost de la gestió ambiental dels residus i no es necessari mostrar l’import d’aquest cost en aquest fullet o en la factura que es lliuri a l’usuari final. Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.
equipamentos do tipo EEE. A sua cooperação no tratamento correto deste produto irá contribuir para a utilização mais eficaz dos recursos naturais. Para obter mais informações acerca de como reciclar este produto, por favor contacte as suas autoridades locais responsáveis pela matéria, serviço de recolha aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery.
γενικά συνδέονται με τον ΗΗΕ. Η συνεργασία σας για τη σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με ανακύκλωση αυτού του προϊόντος, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το εγκεκριμένο σχήμα ή την υπηρεσία απόρριψης οικιακών αποβλήτων ή επισκεφθείτε τη διεύθυνση www.canon-europe.com/weee ή www.canon-europe.com/battery.
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEEdirektivet (2012/19/EU), batteridirektivet (2006/66/EG) och/eller nationell lagstiftning som implementerar dessa direktiv.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva, az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az elemekről és akkumulátorokról, valamint a hulladék elemekről és akkumulátorokról szóló (2006/66/EK) irányelvnek megfelelően és/vagy ezen irányelveknek megfelelő helyi előírások szerint történik.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ) 2012/19/EÚ, Smernice o batériách (2006/66/ES) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem, ar ko atceļ Direktīvu 91/157/EEK, un vietējiem tiesību aktiem šo izstrādājumu nedrīkst izmest kopā ar sadzīves atkritumiem.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în conformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legile dvs. naţionale ce implementează aceste Directive.
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima.
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used. For macOS: The screenshots used in this manual are the screens that appear when the operating system macOS High Sierra 10.13 is used.
Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 445
Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 446
Printing Options Using Rolls and Sheets The printer supports both rolls and sheets. This section introduces the main features of each, as well as the main printing methods available. Select rolls or sheets to suit your particular printing application. Note • For information on the types of paper the printer supports, see "Types of Paper." • A variety of other ways to print are available besides those introduced here. For details, see "Enhanced Printing Options.
• imagePROGRAF Free Layout (Windows), imagePROGRAF Free Layout (macOS) and Canon Free Layout plus (Windows) Print multiple documents from multiple applications (such as word-processing programs, spreadsheet programs, and so on) next to each other. (See "Lining Up and Printing Multiple Documents" (Windows).) (See "Lining Up and Printing Multiple Documents" (macOS).) Sheet printing Sheets refer to individual sheets of paper. Insert the sheet between the platen and the paper retainer.
Turning the Printer On and Off Turning the printer on 1. Press ON button to turn on printer. The ON button lights up and the printer will now start up. The Canon logo appears on the operation panel, and then "Starting the system...Please wait momentarily" appears. When startup is finished, the printer enters standby mode. The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open Close the top cover.
• The ink tank is not installed Replacing Ink Tanks • If "Error" is shown on the operation panel Check the message on the operation panel and take action as necessary. • The ON button and Status lamp never light up, and nothing appears on the operation panel Check the connection at the plug and electrical outlet. Turning the printer off Important • Never disconnect the printer's power supply or unplug it during a print job. This may damage the printer. 1. Make sure no print jobs are in progress.
Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information List". • To wait until the ink dries after printing before cutting the roll, set Drying Time in the printer driver. (See "Specifying the Ink Drying Time for Rolls.") • Once you have used all the paper on a roll, clean the platen.
4. Select the type of paper. (See "Changing the Type of Paper.") Note • If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to Barcodes, specify the roll length after selecting the media type. (See "Specifying the Paper Length.") 5. Complete settings in the printer driver for the type of paper and other details.
6. Send the print job. Printing in Windows Printing from macOS Start printing. Important • Do not move the release lever during printing.
Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see "Paper Sizes" or "Paper Information List". • Borderless printing is not supported on sheets. For the features and the main printing methods available for sheet printing, see "Printing Options Using Rolls and Sheets." 1. Turn the printer on. (See "Turning the Printer On and Off.") 2.
3. Send the print job. • Printing in Windows • Printing from macOS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing. Important • Do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing will cause printing to stop.
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions. 2. After confirming that the printer is selected in the dialog box, click Print or OK to start printing.
You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the Printer Driver Setup Dialog" (macOS).
Printing from macOS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions of macOS X) in System Preferences before printing.
As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on.
Canceling print jobs Canceling Print Jobs from the Operation Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 460
Canceling Print Jobs from the Operation Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts Pressing the Stop button before printing starts displays a confirmation message. To cancel the print job, select Yes.
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using CanonIJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1. Click the printer icon in the taskbar to display the printer window. Note • You can proceed from the folder for configuring the printer settings in the OS you are using.
Note • The screen may differ slightly depending on the model you are using.
Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1. Click the printer icon in the Dock to display the printer window. 2. Either click × for the job to cancel printing or select the job to cancel printing and then click Delete to delete the job.
Pausing Printing Pausing Printing 465
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. Printing from the job queue is not possible in this state. To restore normal operation after pausing printing, set Pause printing to Disable. Note • In the following cases, the status is cleared even if you do not set Pause printing to Disable, and printing from the job queue resumes.
Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Printing CAD Drawings Printing By Setting Print Purpose Printing from AutoCAD Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrom
Printing Full-Size without Margins Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Laying out a Multiple-File Document on One Page Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and
Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Brightness Adjusting Contrast Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Print Area Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Marg
Setting Items When Printing Data Saved on USB Flash Drive Printing from Smartphone/Tablet Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Printing from iOS Device (AirPrint) 470
Printing from Computer (macOS) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Print Area Prints without Edges Based on the Scenarios Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Printing Document in Center of Paper Printing by Saving Roll Paper Switching the Paper Source to Match
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that printer is turned on 2. Load paper on the printer Set roll paper or cut paper. 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to switch the Setup window to the detailed display. However, depending on the application you are using, Show Details may not be displayed. 4.
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. If Auto (Use Printer Settings) is selected, the paper configured in printer settings is printed.
Important • In the Presets section, click Save Current Settings as Preset... to register the specified settings. • See "Paper Information List" for Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the paper settings.
8. Select print priority For Print Priority, select Image, Line Drawing/Text, or Auto (Use Printer Settings) according to your purpose. Important • The selectable print priority differs depending on media type settings. 9. Select the print quality For Print Quality, select High, Standard or Fast according to your purpose.
Important • The print quality settings that can be selected may differ depending on a printing profile. 10. Select Page Processing from the pop-up menu 11. Selecting Roll Paper Width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
Important • If Cut Sheet is selected for Paper Source in Quality & Media, Roll Paper Width is grayed out and cannot be set. 12. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel.
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3.
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast 480
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When Monochrome or Monochrome Bitmap is selected in Color Mode under Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. • If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. Important • If Auto (Use Printer Settings) is selected for Media Type, Custom cannot be selected. 3. Setting the print quality level Move the Quality slider to select the print quality level.
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 484
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set monochrome printing Select Monochrome or Monochrome Bitmap in Color Mode. 3. Complete the setup Click Print. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • With monochrome printing, inks other than black ink may be used as well.
Important • Depending on the settings in Media Type and Print Priority, Monochrome Bitmap appears grayed out and is unavailable.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching.
Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) 488
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver To use driver matching when printing, turn on the printer driver's color correction function. Driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor.
4. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Saturation (Poster/CAD) Reproduces vivid colors on data such as a poster. In addition, prints in easy-to-see colors suitable for line drawing. No Color Correction Performs printing without color matching. 5.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into macOS when printing.
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 493
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select ColorSync. You can leave Profile set to Automatic.
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2. Adjust brightness Moving the Brightness slider to the right brightens the colors, and moving the slider to the left darkens the colors.
Important • In the following cases, Brightness appears grayed out and is unavailable. • If ColorSync is selected for Color Matching. • If Monochrome Bitmap is selected for Color Mode in Quality & Media.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast The procedure for adjusting contrast is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Important • In the following cases, Contrast appears grayed out and is unavailable. • If ColorSync is selected for Color Matching. • If Monochrome Bitmap is selected for Color Mode in Quality & Media.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note • Depending on the Scale value that you set, an error message may be displayed. 3. Complete the setup On the Print Dialog, click Print.
Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you can choose will differ. • When selecting "XXX oversize" from Paper Size, On (Borderless) cannot be selected. 3. Complete the setup Click Print.
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the "XXX oversize" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size. A printout that has the same area as the document can be obtained by trimming the outer margins after printing. The procedure for printing with oversize is as follows: 1.
5. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper sizes, use paper that has the following necessary margins added to the document size.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog, select Manage Custom Sizes... from Paper Size. In the displayed dialog, click +. Untitled will be added to the list. 2.
• If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless printing with roll paper, the margin is 0 in (0 mm). However, depending on the paper size, minor margins may be available.
Rolls A: Top Edge B: Bottom Edge C: Left Edge D: Right Edge • Printable Area: A margin of 0.2 inch (3 mm) on top and bottom and 0.2 inch (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 inch (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 inch (20 mm) on top, 0.2 inch (3 mm) on bottom, and 0.2 inch (3 mm) on left and right sides is required.
Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins 507
Printing without Margins to Match Roll Paper Width Procedure for printing borderless (without white margins around the edges) by enlarging/reducing documents to match roll paper width. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, select Page Processing 3. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 4.
Important • If the Borderless Extension slide bar is set to the far right position, the back of the paper may come out stained. 6. Complete setting process Click Print. If you print now, the document will be printed by filling in the entire surface of the paper. Important • The available paper sizes for Borderless Printing are pre-determined. From Paper Size, select the paper displayed as "Borderless.
You may be able to improve the situation by choosing Paper Detailed Settings and set Dry Time (Between Pages) to a higher value. • If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the document even when borderless printing is set. • 800mm Roll (800.0mm) • 30 in Roll (762.0mm) • 600mm Roll (600.0mm) • 20 in Roll (508.0mm) • • • • • • • • • 500mm Roll (500.0mm) A2/A3 Roll (420.0mm) 16 in Roll (406.4mm) A3+ Roll (329.0mm) 12 in Roll (304.
Printing Full-Size without Margins Procedure for printing borderless (without white margins around the edges) images in the same size as the original document without enlarging/reducing them Recommended if you prize quality. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, select Page Processing 3. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width.
Important • If the Borderless Extension slide bar is set to the far right position, the back of the paper may come out stained. 6. Complete setting process Click Print. If you print now, the document will be printed by filling in the entire surface of the paper. Important • The available paper sizes for Borderless Printing are pre-determined. From Paper Size, select the paper displayed as "Borderless.
• If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the document even when borderless printing is set. • 800mm Roll (800.0mm) • 30 in Roll (762.0mm) • 600mm Roll (600.0mm) • 20 in Roll (508.0mm) • 500mm Roll (500.0mm) • A2/A3 Roll (420.0mm) • • • • • • • 16 in Roll (406.4mm) A3+ Roll (329.0mm) 12 in Roll (304.8mm) 300mm Roll (300.0mm) A3/A4 Roll (297.0mm) B4 Roll (257.0mm) 8 in Roll (203.2mm) Also, stains may appear on the back of the paper.
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set. The procedure for printing hanging and horizontal banners is as follows: 1. Register custom paper size From Paper Size, use Manage Custom Sizes...
Important • When using the customer paper size and printing the whole sheet without edges, create a paper size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper Size, and select On (Bordered) from the Fit Roll Paper Width in Page Processing. 6. Complete the setup Click Print. When you print, the hanging or horizontal banner is printed by using the custom paper size.
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 516
Lining Up and Printing Multiple Documents You can line up multiple documents that were created separately and print them together on one page. The procedure for lining up and printing multiple documents is as follows: 1. In Print dialog, select Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of Canon imagePROGRAF Free Layout, select Print... to execute printing.
Printing by Connecting Multiple Pages You can eliminate the blank spaces between pages in a document that extends over multiple pages and print the document as one continuous document. The procedure for printing by connecting multiple pages is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select the paper source Select Roll Paper for Paper Source. Important • The paper feed method will differ according to the paper settings. 3.
Important • When "XXX Borderless" or "XXX Cut Sheet" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set.
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3.
Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows. Normally, if Print Centered is set when printed as in (A), it will be printed as in (B) for cut paper and (C) for roll paper.
If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 7. Print document in the center of paper Check the Print Centered check box. 8. Complete the setup Click Print. When you print, the printer automatically lays out the document to the center of the page and then prints it. Important • When you select "XXX Borderless" from Paper Size in the print dialog, the Print Centered is grayed out and cannot be selected.
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 524
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Selecting Paper Saving Select the Rotate Page 90 degrees check box. 3. Complete the setup Click Print.
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select the paper source Select Roll Paper for Paper Source. Important • The paper feed method will differ according to the paper settings. 3.
Switching the Paper Source to Match the Purpose This printer has two paper sources: Roll Paper and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select the media type For Media Type, select the same paper type loaded in the printer.
Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Auto Cut From Automatic Cutting, select the setting that matches your purpose. Yes The roll paper is cut automatically after printing. None The roll paper is not cut after printing. Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing.
Printing Using AirPrint You can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printer driver is not installed or the application is not downloaded. Important • There are restrictions for printing using AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment.
Set roll paper or cut paper. 3. Start printing from your application software The Print dialog opens. 4. Select printer Select your model from the Printer list in the Print dialog. Note • Click Show Details to switch the setup window to the detailed display. 5. Check print settings Set paper size and other items as needed. Set paper type from the printer. Note • Use the Print dialog to set general print settings such as the layout and the print sequence.
Deleting Print Job Use Stop button from printer to cancel the print job. Restrictions on the AirPrint • If A2+, A3+, or 13 x 22 is selected for Paper Size in the print dialog, part of the image may not fit on the paper. • If printing cut paper, the bottom edge of the image may be cut out. • The roll sheets with the below width cannot be printed without borders. ◦ 800.0 mm (31.50 in) ◦ 762.0 mm (30.00 in) ◦ 600.0 mm (23.62 in) ◦ 508.0 mm (20.00 in) ◦ 500.0 mm (19.69 in) ◦ 420.0 mm (16.54 in) ◦ 406.4 mm (16.
Printing from Printer Printing from USB Flash Drive 533
Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items When Printing Data Saved on USB Flash Drive 534
Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing. -Font embedding is recommended. If a font is not embedded, it is replaced with one of the built-in fonts below.
5. In the list, tap folder or data to print. Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The screen below appears. A. Number of copies Tap to display the screen below and specify the number of copies. B. Preview Tap to preview an image of the printout on the preview screen. C. Settings Tap to display the Settings screen.
Setting Items When Printing Data Saved on USB Flash Drive 6. Tap Start print. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 5. Tapping No returns to HOME screen.
Setting Items When Printing Data Saved on USB Flash Drive You can specify the print settings to print data saved on the USB flash drive. Flick vertically or tap to display setting items and tap the setting item to display the settings. After tapping the setting value, tap Apply (I). A. Color Select from Color (perceptual) / Color (saturation) / Color (correct off) / Monochrome / Monochrome BMP. B. Print qlty (Print quality) Select print quality. C. Target Select print usage. D.
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual.
Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes wireless direct, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to use wireless direct. 1.
4. Tap Settings. 5. Tap Enable/disable Wireless Direct and tap Yes. 6. Confirm displayed message and tap OK. After Wireless Direct is enabled, the identifier (SSID) etc. when using the printer with wireless direct connection are displayed. By flicking the touch screen, you can check various settings of wireless direct. Note • The identifier (SSID) and password are specified automatically. • By tapping Show password, you can check the password.
Note • You can check the password set for the printer by the following method. 1. On the HOME screen, tap (Network). 2. Tap Wireless Direct. 3. Tap Show password. • If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting to the printer, the printer displays a confirmation screen asking if you allow the device to connect to the printer. Make sure the name on the touch screen is the same as that of your Wi-Fi Direct compatible device and tap Yes.
• To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the printer Tap Connection request confirmation to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi Direct compatible device is connecting to the printer, tap Yes. Important • To prevent an unauthorized access, we recommend you should not change the setting from the default.
Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Important • There are restrictions for printing using AirPrint. Please be aware in advance. Checking Your Environment First, check your environment.
Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
6. Check Print Settings Set the number of copies to be printed and print options, as needed. 7. Tap Print The printer prints according to the specified settings. Note • It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network. • You cannot use AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings.
Deleting Print Job Click the Home button in the iOS device twice to switch to multitask mode, swipe towards the right to display Print Center, then tap on it. In the screen that appears, tap on the print job to be deleted, and then tap Cancel Printing. Restrictions on the AirPrint • If A2+, A3+, or 13 x 22 is selected for Paper Size in the print dialog, part of the image may not fit on the paper. • If printing cut paper, the bottom edge of the image may be cut out.
• When printing images with large data sizes, the color may turn out uneven. In this case, select Device settings -> Hard disk settings -> Save first and print -> ON on the operational panel of the printer.
Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout plus Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 549
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout plus Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 550
macOS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 551
Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 552
Overview of the Printer Driver Canon IJ Printer Driver Checking Layout in Preview before Printing Registering a Changed Printing Profile How to Open the Printer Driver Setup Dialog Page Setup Dialog Print Dialog Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Confirm the Printer Paper Information Setting Accounting Information Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Ope
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
Checking Layout in Preview before Printing You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select Print Preview Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results.
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... from the Presets 3.
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
How to Open the Printer Driver Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup Dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print...
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, and then select the following items: Page Attributes Set the paper size or scaled printing. Save as Default You can save the attributes of the displayed page as the default settings.
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can save or delete the settings of the Print dialog. Note • You can select Show Presets... to check the print settings that are set in the Print dialog.
Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document. Quality & Media You can set basic print settings that match the printer.
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Quality & Media screen is updated to the latest information. The procedure for updating media information is described below. Update Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2.
Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.
Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) The printer driver media information will be corrected. Carrying out a media information correction will correct the configuration of the media information in the printer driver. The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2.
Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the Remote UI, select Printer status 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position.
Setting Accounting Information By Setting Accounting Information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility2 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary. Account ID/Account ID2 Enter the Account ID to be set.
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click The selected print jobs will be deleted.
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners.
• The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on the printer operation panel.
Canon IJ Printer Utility2 The Canon IJ Printer Utility2 allows you to update media information and configure accounting. You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu. Media Information Gets the latest media information from the printer and updates the media information in the printer driver. Accounting Allows you to set IDs for each job and each user, and manage the print history and print jobs.
Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility2 is launched.
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, an illustration showing the status of the ink tanks and maintenance cartridge appears. Estimated ink levels You can check the types and levels of ink. When ink levels are running low or an error occurs because there is no ink, a notification icon will appear.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly. • The following functions cannot be used in macOS, though they can be used in Windows computers.
Description of Print Dialog Quality & Media Color Options Paper Detailed Settings Page Processing Additional Settings Specifications 574
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used.
Print Quality Select the one that is closest to the original document type and the purpose. When one of the radio buttons is selected, the appropriate quality will be set automatically. High Gives priority to print quality over printing speed. Standard Prints with average speed and quality. Fast Gives priority to printing speed over print quality. Custom Select this radio button to specify a quality.
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing. Use this dialog just to make fine adjustments. Preview Shows the effect of color adjustment. As you adjust each item, the effects are reflected in the color and brightness.
drag the slider toward the right and darker as you drag the slider toward the left. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast.
Paper Detailed Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results. Dry Time (Between Pages) Allows you to set the interval between the time each page is printed and the time it exits the printer.
Roll Paper Safety Margin Allows you to specify the length of the white margins on the edges of the paper in order to make even significantly curled paper adsorb to the platen. Printer Default Applies the settings configured in the control panel of the printer unit. 3mm Prints in standard-size. Choose this setting if there are no particular problems when printing. 20mm Choose this setting in case of chafing against the print head, for example when using significantly curled paper.
Page Processing You can configure advanced settings for printing on roll paper and adjust how much of the document extends outside the paper when printing borderless. Roll Paper Width Select the roll paper width. Select the width that matches the width of the roll paper loaded in the printer. Banner Printing Select this check box to print documents extending over several pages as one continuous document without any spaces between the pages.
Off The document is printed as-is without being expanded or reduced. On (Bordered) The printer automatically expands or reduces the document to match the roll paper width and then prints the document. On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When printing on roll paper, you can save paper by reducing the upper and lower margins when printing.
Additional Settings Use this dialog to set the output method. Output Method Perform the settings to save the print job to the hard disk of the printer. Print Save the print job to the hard disk of the printer after printing is complete. Save in Job Box Save the print job to the hard disk of the printer. When selecting Save in Job Box, select the individual box to save to from the Job Box No. list. Document Title This can be set when selecting Save in Job Box.
Specifications Important • The following values may vary depending on the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Minimum paper length 11.00 inches (279.4 mm) Rolls*1 59 feet (18 m) Sheets 5.2 feet (1.6 m) Rolls 3-31 mil (0.07-0.8 mm) Sheets 3-31 mil (0.07-0.8 mm) Maximum printable length Thickness Roll maximum outer diameter 5.
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 585
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Delete the Unnecessary Canon IJ Printer from the Printer List A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer. The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. The installer will prompt you to enter the name and password of the administrative user.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Mount the disk Double-click the disk image file you have downloaded. The file is unpacked, and then the disk is mounted. 2. Start the installer Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version) contained in the disk. 3.
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide 590
Managing Print Jobs Checking Print Job Information Accounting Manager Guide Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Delete or Priority printing) Managing Pending Jobs (Delete or Release hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Perso
Checking Print Job Information Check print job details or print a specified job on the printer's hard disk using a web browser or operation panel. • Using web browser: Log in to the printer from web browser, select Job management, and perform operations. Configuration Changes Using Web Browser • Using operation panel: Tap (Jobs) on the HOME screen, and perform operations.
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Delete or Priority printing) Managing Pending Jobs (Delete or Release hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 593
Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without printing it yet. Saved print jobs can be printed in the required quantity later without the need to use a computer again.
However, if all saved job queue states are pending, the oldest job queue of the saved date and time will be deleted and the print job sent from the computer will be processed. Common job box Jobs for which you have specified Print in Output Method are saved in common job box and classified as saved jobs. There is one common job box, numbered "00". A password cannot be set for common job box. Up to 100 print jobs can be saved here.
Saving Print Jobs on Printer Hard Disk To save print jobs on the printer's hard disk, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3. Select Output Method. 4. Select output method in Output Method.
Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing. If you choose Save in Job Box, also specify the destination personal job box in the Job Box list. Print after reception is complete This option is available in combination with Print.
2. Select Additional Settings in pop-up menu. 3. Select output method in Output Method.
Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing. If you select Save in Job Box, select the personal job box number from Job Box No.. Print after reception is complete This option is available in combination with Print.
Managing Job Queue (Delete or Priority printing) Print jobs being processed by the printer are collectively called the job queue. You can delete or preempt jobs in the job queue as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI • Delete You can delete the job queue that are not currently being deleted. • Priority printing You can preempt other jobs by printing jobs that are currently being received for processing first.
Job management Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete or Prioritize.
Managing Pending Jobs (Delete or Release hold) If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue. This section describes the operations of pending jobs. This operation is available using the operation panel or Remote UI.
Note • Select Delete all print jobs on Job management to delete all jobs in the job queue Job management Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3. Select Print job. 4. In the list, select print job with icon on the left. 5. Select Delete or Release.
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. On the HOME screen, tap (Jobs). Menu Operations 3. Tap Saved job. 4. In the list, tap the target job box. Note • Enter the password if it is enabled. 5. Tap Job list. 6. In the list, tap the target job. 7. Tap Start print. 8.
9. Tap Start print. Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. 5. In the list, select the target job. 6. Select Print. 7. Enter the number of copies and select Yes.
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. On the HOME screen, tap (Jobs). Menu Operations 3. Tap Saved job. 4. In the list, tap the target job box. Note • Enter the password if it is enabled. 5. Tap Job list. 6. In the list, tap the target job. 7. Tap Delete. 8.
Note • Enter the password if it is enabled. 5. In the list, select the target job. 6. Select Edit. 7. Select Delete.
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. This operation is available using Remote UI. Important • Jobs stored in common job box may be automatically deleted under some conditions. To prevent jobs from being deleted, move them from common job box to personal job boxes. Using Printer Hard Disk 1. Start up Remote UI. 2.
9. In the list, select the personal job box to move to and select OK.
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Displaying List of Saved Jobs Printing List of Saved Jobs Displaying Details of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space 611
Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel. Note • Contact the software or system developer for information about support for this printer function.
Printing after Saving Printing Data To save print jobs on the hard disk before printing, select ON for Save first and print. Printing will start when Save first and print is set to ON, even if you have selected Save to job box for Output method. 1. Make sure printer is turned on. 2. On the HOME screen, tap (Setup). Menu Operations 3. Tap Device settings. 4. Tap Hard disk settings. 5. Enter administrator password if it is enabled. 6. Tap Save first and print. 7. Tap ON.
Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box setting is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from common job box after printing. Use this function when printing highly confidential documents.
Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings • Display / print the list of jobs saved in personal job box, print / delete / move /rename jobs saved in personal job box This operation is available using Remote UI. Note • • • • By default, no passwords are set for personal job boxes.
7. Select OK.
Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. This operation is available using Remote UI. 1. Start up Remote UI. 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. 5. Select Edit. 6. Enter name and select OK.
Displaying List of Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be listed by job box as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. On the HOME screen, tap (Jobs). Menu Operations 3. Tap Saved job. 4. In the list, tap the target job box. Note • Enter the password if it is enabled. 5. Tap Job list.
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. This operation is available using the operation panel. 1. Make sure printer is turned on. 2. On the HOME screen, tap (Jobs). Menu Operations 3. Tap Saved job. 4. In the list, tap the target job box. Note • Enter the password if it is enabled. 5. Tap Print the job list. For each job box, a list of saved jobs is printed.
Displaying Details of Saved Jobs Details of print jobs stored on the printer's hard disk (saved jobs) can be displayed as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. On the HOME screen, tap (Jobs). Menu Operations 3. Tap Saved job. 4. In the list, tap the target job box. Note • Enter the password if it is enabled. 5. Tap Job list. 6. In the list, tap the target job.
The print job details appears.
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. This operation is available using Remote UI. 1. Start up Remote UI. 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note • Enter the password if it is enabled. 5. In the list, tap the target job. 6. Select Edit. 7. Select Change.
8. Enter name and select OK.
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows.
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. On the HOME screen, tap (Setup). Menu Operations 3. Tap Printer information. 4. Tap Hard disk information. The free hard disk space (job box free space) appears. Using Remote UI 1. Start up Remote UI. 2. Select Job management. 3.
Frequently Asked Questions General FAQ I want to easily create vertical or horizontal banners Does this printer support sub-ink tank system I want to know how to configure roll cutting I want to configure so that the roll is cut automatically after waiting for the ink to dry How do I print without borders I want to know the paper types that can be used in this printer The paper type that I want to print is not displayed on the Touch Screen Can I perform duplex printing I want to perform enlargement printin
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The contrast becomes uneven during printing The length of printed images is
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Ink Level Detection 629
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners.
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a subink tank, you can replace the ink tank while printing.
I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes. When using paper that is easily scratched, or paper where the ink requires extra time to fix, we recommend setting Cutting mode on the printer to Eject cut.
I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself.
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings.
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list.
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information.
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Canon Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it.
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor.
Network Settings and Common Problems Here are frequently asked questions on network.
Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Remove Jammed Paper (Paper Feed Slot) Roll paper cannot be inserted into the Paper Feed Slot Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress Dent in the Tip of Paper The size of clear film cannot be detected Printer Keeps Ejecting the Roll Paper Margins are wide When printing on roll paper, the printed surface becomes
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. 1. Turn off printer. Turning the Printer On and Off 2. Positioning your hands as shown, open top cover. 3. Cut loaded roll paper with regular scissors or the like. Before cutting, loose the roll paper and lift it up. Caution • When cutting paper, be careful to avoid injury or damage to the printer.
4. Push release lever back. 5. Remove jammed paper. • If paper is jammed inside the top cover 1. Open top cover and move carriage to the left or right side manually, away from the jam. Important • Do not move the carriage over jammed paper. This may damage the printhead. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer.
3. Close top cover. Important • Do not touch the linear scale (A) or carriage shaft (B). This may stain your hands and damage the printer. • If the paper from a roll is jammed by the paper feed slot Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer.
• If the paper is jammed by the ejection guide Remove the jammed paper from the output tray. After removing the paper, make sure there are no other scraps of paper in the printer. 6. Pull release lever forward.
Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3. Remove jammed paper. • If paper is jammed inside the top cover 1. Open top cover and move carriage to the left or right side manually, away from the jam.
Important • Do not move the carriage over jammed paper. This may damage the printhead. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer. 3. Close top cover. Important • Do not touch the linear scale (A) or carriage shaft (B). This may stain your hands and damage the printer.
• If the paper is jammed by the paper feed slot Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer. • If the paper is jammed by the ejection guide Remove the jammed paper from the output tray. After removing the paper, make sure there are no other scraps of paper in the printer.
4. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Remove Jammed Paper (Paper Feed Slot) Follow these steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3. Positioning your hands as shown, open top cover.
4. Fold an A4 sheet lengthwise four times and insert it through the gap of paper feed slot. Push scrap out toward platen. 5. Remove scrap when it is pushed out onto platen. 6. If any scraps remain inside paper feed slot, repeat steps 4 and 5. 7. Holding it at the positions indicated, close top cover.
8. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Roll paper cannot be inserted into the Paper Feed Slot Check 1 Is the roll paper curled? Straighten out curls and reload the roll. Check 2 Is paper jammed in the feed slot? Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Check 3 Check the paper information on the HOME screen. If "Roll" is not displayed, select Replace roll paper or Load roll paper from the Select paper screen, and then load the roll paper.
Roll Paper Remains/Lacks under Quantity Management Check the setting of Manage remaining roll amount. • If Barcodes is selected for Manage remaining roll amount: 1. Enter Roll paper length and select OK. 2. Select Roll amount 3 (standard) for Roll amount warning setting. • If Warning message only is selected for Manage remaining roll amount: Select Roll amount 3 (standard) for Roll amount warning setting.
Cannot load sheets Check Check the paper information on the HOME screen. If "Roll" is displayed, select Load cut sheet from the Select paper screen, and then load the sheet. Note • You cannot load a roll paper and sheets on the printer at the same time.
Paper is not cut straight Check 1 Is the edge of the paper cutting position creased? Straighten out any curling by the edges of the paper. Check 2 Is the edge of the paper cutting position lifting up when cutting? Reload the paper correctly. Check 3 Is the paper a type that can be cut with the cutter blade? Set Cutting mode in the touch screen menu to User cut, then and cut the roll paper with a cutting implement such as scissors.
Check 8 Is the edge of the cutter blade blunt? Replace the cutter blade.
Paper is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (macOS) Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut? If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper. If Cutting mode is set to User cut, cut the roll paper with a cutting implement such as scissors.
Cutter Blade Does Not Work While Cutting Is in Progress Check 1 Does a message appear on the touch screen? If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again. Remove Jammed Roll Paper Check 2 Make sure the cutter blade can cut paper used currently. Select User cut for Cutting mode in the touch screen menu and cut the roll paper with a cutting implement such as scissors.
Dent in the Tip of Paper Check Are you keeping the roll in the printer for a long time without printing on it? Doing so may leave a dent on the tip of paper and it remains when you print on the paper the next time. When printing quality is most important, we recommend cutting the paper tip before printing. On the HOME screen, selecting Feed/Cut > Cut paper > Yes enables the printer to cut the paper tip at the shortest length.
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area.
Printer Keeps Ejecting the Roll Paper When a sheet is selected on the HOME screen, loading a roll paper with its surface left loose may make the printer recognize the loaded roll paper as a sheet. In this case, selecting Remove paper on Paper menu may allow the printer to keep ejecting the paper. Check the paper feed settings on the printer. After roll ejection stops, follow these steps to reload the roll. 1. Push release lever back. 2. Open top cover.
3. Using both hands, rotate the roll holder toward the back to rewind the roll. At this time, ensure that both ends of the roll are rewound evenly. 4. Pull release lever forward. 5. Load roll. At this time, be sure to press the Load button and select Load roll paper.
Margins are wide Check 1 Is auto cut being used on printed material with a wide margin on the trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Check 2 Is leading edge detection set to Do not detect? Do not detect may have been set by responding to the message Do you want to set to detect the leading edge of the paper? when Cutting mode was set to User cut in the touch screen menu.
When printing on roll paper, the printed surface becomes scratched Make sure the roll paper has not lost tension during printing. If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold. Select Paper settings > Advanced on Paper menu in the touch screen menu, and set Roll paper tension (printing) to High. Menu Structure Note • Carrying out Adjust print quality is recommended when changing Roll paper tension (printing) settings.
Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system.
Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
Check7 Make sure of the Wi-Fi channel numbers used for your computer. You need to have the same Wi-Fi channel number that you are using for the wireless router as your computer. It is normally set in the way that you can use all the Wi-Fi channels. However, when the channels that you are using are restricted, the Wi-Fi channels do not match. See the instruction manual provided with your computer and check the Wi-Fi channel number available for your computer.
Check3 Check the settings of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for devices. Check the destination on your device. For details, refer to your device's instruction manual or visit the manufacturer's website.
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For macOS: Perform setup from the web page. Cannot Print through Network Check1 Make sure the computer is connected to the wireless router.
The Data lamp on the Operation Panel does not light up Check 1 Does the printer have power? Check that the power cord is firmly plugged all the way in. Push the ON button to turn on the power to the printer. Check 2 Was the correct printer selected? In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again. In macOS, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again.
The printer does not respond even if print jobs are sent Check 1 Is Pause printing set to Enable? Set Pause printing on the touch screen menu to Disable. Pausing Printing Check 2 Is USB or LAN connection disabled? • For USB connection: Set Use USB connection on the touch screen menu to Use. • For LAN connection (wired/Wi-Fi/Wireless Direct): Set Enable/disable Wired LAN, Enable/disable Wi-Fi, or Enable/disable Wireless Direct on the touch screen menu to Enable.
"Preparing the ink system." is displayed The print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the power.
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 20 seconds to 2 minutes).
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper 676
Printing stops and an error message is displayed The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll.
The printer ejects blank, unprinted paper Check 1 The leading edge of the roll paper may have been trimmed The leading edge of the roll paper may be trimmed if Trim edge first is not set to Off or Manual in the touch screen menu. Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the print head nozzle blocked? Print a nozzle check pattern to check the print head status.
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs The contrast becomes uneven during printing The length of printed images is
Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen menu to a setting other than Disable.
Follow the steps below to set Print Quality to a setting other than Fast, and then print. • Windows Change the Print Quality settings in the printer driver Advanced Settings. Changing the Print Quality and Correcting Image Data (Windows) • macOS Change the Print Quality in the printer driver Quality & Media settings. Changing the Print Quality and Correcting Image Data (macOS) If a setting lower than Standard is selected, the printing time is shorter and less ink is used though the print quality is reduced.
Paper rubs against the Print Head Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load paper of the same type as you have specified in the printer driver. Loading Rolls in the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer. 1. To stop printing, press the Stop button. 2. Change the paper type in the printer driver and try printing again.
If using paper thinner than 0.004 inches (0.1 mm), set Transport unit vacuum strength in the touch screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu.
The edges of the paper are dirty Check 1 Was printing borderless or on small paper? The platen may become dirtied by printing borderless or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Extension for borderless printing in the touch screen menu set to Large or Standard? Set Paper with recommended width in Extension for borderless printing to Small.
Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink? Check 7 If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the touch screen menu to Medium-strong or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu.
The surface of the paper is dirty Check 1 Is the paper retainer clean? Clean the paper retainer. Cleaning Inside the Top Cover Check 2 Does this paper take longer to dry? Set the Ink drying wait time in the touch screen menu to approximately 1 minute. Menu Structure Note • When printing on paper that takes longer to dry, the paper may curl during printing and come in contact with the output slot.
The back side of the paper is dirty Check 1 Was the previous print job borderless, or printed on small paper? Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Detect paper width in the touch screen menu set to OFF? Printing with Detect paper width set to OFF may cause the platen to be dirtied. Set Detect paper width in the touch screen menu to ON, and then open the top cover and clean the platen.
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing. • Windows 1. Click Specify for Media Type on the Main sheet of the printer driver. 2.
Printed colors are inaccurate Check 1 Has color been adjusted in the printer driver? Follow the steps below to adjust color settings. • Windows Adjust the color settings with Color Mode > Color Settings in Advanced Settings in the printer driver. Main Tab Description (Windows) • macOS Adjust the color settings in the printer driver Color Options. Color Options (macOS) Check 2 Has the computer or monitor color been adjusted? Take the actions below.
Banding in different colors occurs Check 1 Are paper actually loaded on the printer and the media type selected on the touch screen the same? Select the correct media type in the touch screen menu when loading paper in the printer. Loading Rolls in the Printer Loading Sheets in the Printer Check 2 Has the paper feed rate been calibrated properly? Adjust the feed amount.
Check 7 Low Print Quality setting causing lines in the printing Follow the steps below to set Print Quality to High, and then print. • Windows Change the Print Quality settings in the printer driver Advanced Settings. Changing the Print Quality and Correcting Image Data (Windows) • macOS Change the Print Quality in the printer driver Quality & Media settings.
Colors in printed images are uneven Check 1 Does this paper curl easily? Colors in printed images may be uneven at the leading edge of paper that curls easily. Change the Transport unit vacuum strength in the touch screen to increase the grip on the paper, or set a margin of at least 0.8 inches (20 mm) at the front edge of the paper. Adjusting Vacuum Strength Check 2 Make sure you are not printing with AirPrint. (macOS) Select a printer to use on Printers & Scanners under System Preferences. If "...
Set the printer driver Automatic Cutting settings to No, and then print. Doing this prints only the left and right sides borderless. Cut the top and bottom borders with a cutting implement such as scissors after the printed materials are output and cut. Note • Selecting a higher Print Quality in the printer driver Advanced Settings may resolve the problem.
Image edges are blurred or white banding occurs Check 1 Paper may be gripped too strongly over the platen. Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check 2 Check if the print head is in the right position. For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the print head to the optimal height and then adjust the position of the print head.
The contrast becomes uneven during printing Check 1 Has the paper feed rate been calibrated properly? Adjust the feed amount. Adjusting Feed Amount Is the media type specified in the printer driver the same as the media type loaded in the printer? Check 2 Load the printer with the media type specified in the printer driver. Loading Rolls in the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer. 1.
The length of printed images is inaccurate in the feeding direction Check 1 Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length. Adjusting Feed Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver.
Images are printed crooked Check 1 Is Skew detection accuracy in the touch screen menu set to Loose or OFF? Set Skew detection accuracy to Standard, and then reload the paper. Menu Structure Check 2 Is Detect paper width set to OFF? Set Detect paper width in the touch screen menu to ON. Menu Structure Check 3 Has the roll paper been loaded at an angle? If there is a gap between the roll paper and roll holder, reload the roll.
Documents are printed in monochrome Check 1 Is Color Mode set to Monochrome in the printer driver? • For Windows In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. • For macOS In the Quality & Media of the printer driver, specify Color in Color Mode and try printing again. Check 2 The print head nozzle may be blocked. Print a test pattern to check the color ink nozzles and see if they are clogged.
Line thickness is not uniform Check 1 Is Fast Graphic Process set to On in the Windows printer driver Special Settings dialog box? Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow these steps to print. 1. Deselect Preview before printing in the Main sheet. 2. Deselect Page Layout in the Layout sheet. 3.
Lines or colors are misaligned Check 1 Adjust the position of the print head If borders are misaligned or the print results are not uniform, adjust the position of the print head. Adjusting the Print Head For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the print head to the optimal height and then adjust the position of the print head.
Borders appear in borderless printing Check 1 If printing full-scale borderless, is the selected paper wider than the source size? For borderless printing at actual size, use roll paper that has the same width as the actual page size. Printing Full-Size without Margins (Windows) Printing Full-Size without Margins (macOS) Check 2 Does the source file have margins? Check that the printing image data does not have any objects like crop marks and transparent objects.
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks (macOS) 702
Cannot Connect Printer to Network Check1 Is the Ethernet cable connected correctly to the printer's wired LAN connector? Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Check2 Make sure the Link indicator is lit. The left and right indicators are lit if the printer is connected via 1000Base-T.
Cannot Print over TCP/IP Network Check1 Is the printer's IP address configured correctly? Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility.
Cannot Print over Bonjour networks (macOS) Check1 Is the computer you are trying to print from configured correctly? Make sure the computer is configured correctly. Check2 Are the computer and printer on the same network? Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network. For information about network settings, ask your network administrator.
Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint 706
Cannot Find Printer on Check Printer Settings Screen (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching it by the IP address, check network settings.
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Check1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the right side of the printer. Check the items below only if you cannot proceed beyond the Printer Connection screen.
2. Click Back to Top on Setup Canceled screen. 3. Click Exit on Start Setup screen and finish setup. 4. Turn off printer. 5. Restart computer. 6. Make sure you have no application software running. 7. Perform setup on web page. Note • You can use the Setup CD-ROM to redo setup. • For macOS: 1. Click Next. ◦ If the screen telling you that installation has not been completed appears, click Abort on displayed screen and finish setup. ◦ If the Connection failed. screen appears: 1. Click Next. 2.
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Specify the IP address and run the search on the screen which appears by clicking Printer Not Found and click Next. The screen to select searching criteria appears. 1. Check printer's IP address or host name.
C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen. If the IP address you entered is already used for another device, follow the procedure below to specify printer's IP address. 1. Select (Network status) icon.
8. Select OK. 9. Enter default gateway. 10. Select OK. The IPv4 address has been specified. • If you specify IPv6 address: 1. Select IPv6. 2. Select Yes on the displayed screen. 3. Select Enable/disable IPv6. 4. Select Enable. The IPv6 address has been specified. Important • If firewall is enabled on the computer, printers on a different subnet may not be detected. Disable firewall.
Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer.
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen. Check2 icon is displayed, or only the If the icon is displayed, wireless LAN is disabled. Set Enable/disable Wi-Fi in the touch screen menu to Enable.
To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
Starting Up IJ Network Device Setup Utility Check7 Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device. Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver.
Cannot Find Printer while Using Wired LAN Check1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check2 Is icon displayed on touch screen? If the icon is not displayed, wired LAN is disabled.
Cannot Print Using AirPrint Check1 Make sure printer is turned on. If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Check2 Make sure printer is registered to your computer. Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN. Check3 Check4 Make sure printer has enough paper and ink. Check5 Make sure no error message is displayed on printer's touch screen.
Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows) 719
Removing Printer Software Follow the steps below to remove utility software installed on the computer. Important • You must log in as an administrator or have administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Deleting the Unnecessary Printer Driver (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the IJ Network Device Setup Utility. • Windows 10 1.
Removing the IJ Network Device Setup Utility (macOS) Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash. 2. Restart computer. Empty the Trash and restart your computer. Note • To reinstall IJ Network Device Setup Utility, uninstall IJ Network Device Setup Utility and install it again from the Canon website.
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Failed to Printer Driver Installation (Windows) • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 10, click Start button > File Explorer, and then click This PC from list on left. ◦ In Windows 8.1, select Explorer icon in Taskbar on Desktop, and then select This PC from list on left. ◦ In Windows 7, click Start, and then click Computer. 2.
• If you cannot get past the Printer Connection screen: Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen • Other cases: Reinstall the printer driver. If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the printer driver. Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website.
HP-GL/2 problems With HP-GL/2, printing is misaligned Lines or images are missing in printed HP-GL/2 jobs Lines are printed too thick or thin in HP-GL/2 print jobs HP-GL/2 jobs are printed in monochrome (or color) Printed colors of lines are inaccurate during HP-GL/2 printing HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 printing takes a long time The printer stops when printing a HP-GL/2 job (the carriage stops mov
With HP-GL/2, printing is misaligned Check 1 Make sure the plotter origin is correct. Check the printing commands. Set Detect image size to Command priority or Detected size in the touch screen menu. Print settings Check 2 Check the Margin setting. Adjust the Margin setting values in the touch screen menu.
Lines or images are missing in printed HP-GL/2 jobs Check 1 Is the memory full? Check the size of the data in the print job. Check 2 Is the printer receiving an HP-GL/2 command not supported by this printer? Check the print job and settings. Has the printer received print data that includes HP RTL commands when Auto rotation is ON? Check 3 Set Auto rotation to OFF in the touch screen menu and print again. Print settings Check 4 Make sure the plotter origin is correct. Check the printing commands.
Lines are printed too thick or thin in HP-GL/2 print jobs Check 1 Check the Width correction setting. Change the Width correction setting in the touch screen menu. Print settings Check 2 Is Adjust faint lines set to OFF? If fine lines are printed faintly, setting Adjust faint lines to ON will print the lines more distinctly.
HP-GL/2 jobs are printed in monochrome (or color) Check Check the Color mode setting. Check the Color mode setting in the touch screen menu. Print settings However, for optimal Printhead performance, the printer consumes trace amounts of color ink even when Monochrome is selected as Color mode.
Printed colors of lines are inaccurate during HP-GL/2 printing Check Is Adjust faint lines set to ON? Setting Adjust faint lines to OFF in the touch screen menu may help produce the expected results. However, lines in some colors may appear broken.
HP-GL/2 jobs are printed 6 mm larger than specified Check Check the page size of the HP-GL/2 print job, as created in the source application. Set Oversize to OFF in the touch screen menu.
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified Check Check the page size of the HP-GL/2 print job, as created in the source application. Set Detect image size to Command priority or Detected size in the touch screen menu. Set Conserve paper to ON in the touch screen menu.
HP-GL/2 printing takes a long time Check 1 Is the print data size large? Large print jobs with a lot of data take longer to print. Please wait a while until printing is finished. Check 2 Is Input resolution set to 600 dpi? Set Input resolution to 300 dpi.
The printer stops when printing a HP-GL/2 job (the carriage stops moving) Check 1 The printer is analyzing the print job. Please wait a while until printing is finished. Check 2 Is Input resolution set to 600 dpi? Set Input resolution to 300 dpi.
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Ink Level Detection 735
Printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker.
If the Printer Makes a Strange Sound Check 1 Has an unusual noise been produced from the vicinity of the roll holder? If dust accumulates on the gear (A) at the end of the roll holder, a noise may produced from that area. When the noise starts, clean the gear with the following procedure. 1. Remove the roll holder from the printer. 2. Wipe the dust off the gear with a damp, tightly wrung cloth, and then dry with a dry cloth. 3. Insert the roll holder in the printer.
Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly.
Printer consumes a lot of ink Check 1 Are lots of full-color materials being printed? In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Check 2 Is System cleaning being carried out frequently? System cleaning uses a lot of ink. This is normal.
Printed pages are not collected cleanly in the basket Check Is the basket in the right position for the media size? The optimal basket position depends on factors such as media size or orientation. Make sure the basket is used properly.
Ink Level Detection The printer ink tank detects the amount of ink remaining to prevent running out of ink while printing and to avoid printer failure. Ink Tanks When using an ink tank refilled with ink, the function for detecting the remaining ink level may not operate properly and printing may stop. If you want to use an ink tank refilled with ink, you need to disable the function for detecting the remaining ink level.
List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue.
• 4000 to 4ZZZ 4111 4113 4114 4115 4116 4117 4801 4803 4900 4901 4903 4905 4910 4911 4913 4920 4931 4932 4933 4934 4935 4937 4950 4951 4952 4953 4954 4955 4956 4957 • 5000 to 5ZZZ 5106 5200 5B16 5B20 5B21 5C00 • 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 • 7000 to 7ZZZ 7001 7003 7004 7050 7051 7052 • 8000 to 8ZZZ 8200 • 9000 to 9ZZZ 9000 9110 • A000 to ZZZZ B20A B510 744
1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper, and then load the paper. Loading and Printing on Sheets • Stopping printing To stop printing, tap Cancel on the touch screen or press the Stop button.
100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading Rolls in the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document. • Replacing paper Tap Replace the paper and print and print on the touch screen.
1024 Cause Possible causes include the following. • Roll paper is empty. • There is remaining roll paper, but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Tip back the release lever and remove the roll paper. Removing the Roll from the Printer Removing Rolls From the Roll Holder 2. Load the new roll.
Note • To stop printing, press the Stop button.
1041 Cause You have selected wrong paper source for Replace paper. What to Do Match the paper source for loading paper with the paper source setting for Replace paper. For the roll paper, select Roll paper and load it. For the cut sheet, select Cut sheet and load it.
1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results.
1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
1058 Cause Roll paper has almost run out. What to Do Printing will continue. Replace the roll paper in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note • To stop printing, press the Stop button.
1061 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen. Make sure that the media type that appears on the touch screen is the same as the media type that has been loaded, and then tap OK. • Printing again Follow the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Cancel to stop printing. 2.
1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on. Note • If installing a print head, close the top cover after finishing.
1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
1213 Cause Release lever is released. What to Do Pull the release lever toward the front. If the error occurs again, turn off the printer and wait a while before restoring power.
1214 Cause While the printer was printing or performing maintenance, the release lever was released. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
1300 Cause Paper jammed inside the printer while printing. What to Do Follow these steps below to remove jammed paper. 1. Tip back the release lever and remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet 2. Load the paper. Loading Rolls in the Printer Loading Sheets in the Printer 3. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred.
1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2. Load a new roll. Loading Rolls in the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Tip back the release lever and reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into the printer.
1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Tip back the release lever and remove any paper. Then check the paper and reload it. Loading Rolls in the Printer Loading Sheets in the Printer If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred.
1323 Cause An unsuitable paper size has been loaded. What to Do Tip back the release lever, remove any paper, and then reload paper of suitable size. Paper Sizes Loading Rolls in the Printer Loading Sheets in the Printer Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing the Roll from the Printer Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head.
1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head.
140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
1468 Cause Printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one.
1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head.
1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head.
1485 Cause Cannot use attached print head. What to Do Attach the correct print head.
1492 Cause A printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important • To continue printing, use the touch screen and tap Continue printing. However, the print results may not be satisfactory.
1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note • You can replace the ink tank even while printing.
1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank.
1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly.
168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge.
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge.
1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized.
1731 Cause Non-genuine Canon ink tank has been detected. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized.
1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank.
1753 Cause The remaining level of the ink cannot be correctly detected. What to Do Replace the ink tank. Printing will restart. Replacing Ink Tanks An ink tank that was once empty is installed. If you want to continue printing, you need to disable the function for detecting the remaining ink level. To disable this function, press and hold the printer's Stop button for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized.
1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank.
1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank.
2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Printing without changes Tap Print with the loaded paper.. However, note that this error may cause paper jams and affect the printing quality. • Stopping printing Tap Cancel on the touch screen or press the Stop button.
2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Printing without changes Tap Print with the loaded paper.. However, note that this error may cause paper jams and affect the printing quality. • Stopping printing Tap Cancel on the touch screen or press the Stop button.
2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do • Roll Tap Replace the paper and print on the touch screen, or tip back the release lever and replace the paper with paper of the correct size. Loading Rolls in the Printer To stop printing, tap Cancel or press the Stop button.
3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out.
3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head.
3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance.
3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full.
3300 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
3301 Cause Parameter specified in HP-GL/2 command is not supported. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
3302 Cause Unsupported HP-GL/2 command was used. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
3303 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
3304 Cause Printer memory is full in HP-GL/2 emulation mode. What to Do Check the print data. Printing will continue, but you may not obtain correct printing results. Check the printing results.
3306 Cause Media information cannot be recognized because the printer media information is corrupt. What to Do Start the Media Configuration Tool, and then recover the media information. Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3330 Cause Print data may be corrupt. What to Do Check the print job.
3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
3332 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings.
3333 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings.
3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it.
3340 Cause There are no image processing parameters set in printing data. What to Do Check the media information at the printer driver. If the media information set at the printer does not match the media information at the printer driver, update the media information at the printer driver. Updating Media Information in Printer Driver (Windows) Updating Media Information in Printer Driver (macOS) If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes.
3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box.
3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box.
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again.
3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for your network device.
4111 Cause The media type specified is incompatible with this device. What to Do Tap OK on the touch screen to dismiss the error. Check the media type settings, and then try again.
4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper.
4114 Cause The paper position is not suitable for borderless printing. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Roll from the Printer Removing Rolls From the Roll Holder 2. Replace the printer paper with paper that can be printed borderless.
4115 Cause The paper in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Roll from the Printer Removing Rolls From the Roll Holder 2. Replace the printer paper with paper that can be printed borderless.
4116 Cause The paper is loaded askew. What to Do • Reloading paper Tap Replace the paper and print on the touch screen, and then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder • Printing with a border Tap Print with border on the touch screen. Printing with a border is now enabled. • Stopping printing Tap Cancel on the touch screen to stop printing.
4117 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing.
4801 Cause A printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
4803 Cause Printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes.
4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.
4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note • To stop printing, press the Stop button.
4905 Cause A printer error has occurred. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center.
4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Printing without changes Tap Print with the loaded paper.. However, note that this error may cause paper jams and affect the printing quality. • Stopping printing Tap Cancel on the touch screen or press the Stop button.
4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do • Changing the printer driver print settings Follow the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Cancel on the touch screen to stop printing. 2. Change the media type in the printer driver settings to the media type loaded in the printer, and then try again.
4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Roll from the Printer Removing Rolls From the Roll Holder 2. Replace the printer paper with paper that can be printed borderless.
4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. • The paper in use cannot be used with Automatic cut. What to Do • Paper that has been cut remains on the output guide Follow the steps below to resume printing. 1. Tip back the release lever and remove the paper.
See the media information list for paper types that can be used with Automatic cut. Paper Information List If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance.
4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test pattern was printed too faintly. What to Do Tap OK on the touch screen to dismiss the error, and then take the following actions. • Load unused paper.
4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper.
4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment.
4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment.
4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. Cleaning the Print Head 4. Repeat Print head alignment.
4937 Cause Print head position adjustment failed. What to Do Tap OK on the touch screen to dismiss the error and retry Print head alignment following the steps below. 1. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 2. If the nozzle is blocked, clean the print head. Cleaning the Print Head 3. Retry Print head alignment. Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked, replace the print head.
4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again.
4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
4954 Cause Failed to set up wireless LAN using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
4955 Cause IPv4/IPv6 settings were changed, but wired LAN and wireless LAN are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or wireless LAN.
4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
4957 Cause Raku Raku WLAN Start (NEC) connection failed. What to Do Tap OK on the touch screen to dismiss the error and try connecting again.
5106 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
5200 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
5B16 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
5B20 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
5B21 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
5C00 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
6502 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6700 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
6702 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
6820 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
6900 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6901 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6902 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6910 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6911 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6920 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6921 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6930 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6931 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6932 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6933 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6940 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6941 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6942 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6943 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6944 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6945 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
6946 Cause A printer error has occurred. What to Do Turn off the power and unplug the power cord. Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center.
7001 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
7003 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
7004 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
7050 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
7051 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
7052 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
8200 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
9000 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
9110 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
B20A Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
B510 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance.
