Reference Guide

List of Error Messages
7-22
Troubleshooting
7
CHECK PRINTER
Cause The machine is detecting an error in the printer area.
Remedy Please contact your service representative.
CHECK PRINTER COVER
Cause One or more covers are open.
Remedy Close all the covers.
DATA ERROR
Cause The machine may have trouble.
Remedy Please contact your service representative.
DOCUMENT SCAN ERROR
Cause The machine detected an 11" x 17" original as LTR because of its curl, and
the TX rotation is activated. This stops scanning. Another possibility is that a
paper jam occurred during scanning.
Remedy Press [F4] (OK) ➞ set the original again.
DOCUMENT TOO LONG
Cause You have tried to copy an original that is too long using the feeder.
Remedy Scan it on the platen glass.
INSTALL CARTRIDGE
Cause The toner cartridge is not installed.
Remedy Install the toner cartridge.
LIMIT REACHED
Cause Printing has been restricted.
Remedy Set <RESTRICT PRINTING> from the DEPT. ID MANAGEMENT menu to
'OFF'. (See "Restrictions Using Department ID Management," on p. 5-17.)