Reference Guide

List of Error Messages
7-25
Troubleshooting
7
RECEIVED IN MEMORY
Cause A document was received in memory because the toner or paper has run out.
Remedy Replace the toner cartridge or replenish the paper, then print out the
document stored in memory.
REPLACE CARTRIDGE
Cause The toner cartridge has run out of toner.
Remedy Replace the toner cartridge. (See "Replacing the Toner Cartridge," on p. 6-11.)
START AGAIN
Cause 1 A transmission error occurred because the line condition was poor.
Remedy Try again from the beginning.
Cause 2 The paper jammed or ran out during the printing of a report.
Remedy Remove the jammed paper or replenish the paper. Then try again from the
beginning.
STOP KEY PRESSED/PRESS OK KEY
Cause [Stop] has been pressed while scanning the original using the feeder.
Remedy Press [OK] ➞ set the original again.
SYSTEM ERROR/E100
Cause A malfunction has occurred in the machine.
Remedy Please contact your service representative.
SUPPLY REC. PAPER
Cause The paper drawer is out of paper, or not inserted correctly.
Remedy Insert the paper drawer into the machine as far as it will go or load paper.
THERE IS PAPER ON PLATEN GLASS
Cause A document that has already been sent or copied remains on the platen glass.
Remedy Remove the document from the platen glass, and try again.