Guide for Mac

Problems and Solutions
5-2
Troubleshooting
5
Problems and Solutions
This section describes corrective procedures, in the event that trouble occurs.
The data lamp is not lit even when sending data to the printer.
Cause 1 The printer is not connected to the Macintosh computer correctly.
Remedy Correctly connect the printer with the Macintosh computer.
Cause 2 The printer is not ON.
Remedy Turn the printer ON.
The printer name is not displayed on the Print Center (Mac OS X 10.2 or earlier) or the
Printer Setup utility (Mac OS X 10.3 or later).
Cause 1 The printer is not connected to the Macintosh computer correctly.
Remedy Correctly connect the printer with the Macintosh computer.
Cause 2 The printer is not ON.
Remedy Turn the printer ON.
Cause 3 The printer driver is not installed correctly.
Remedy Reinstall the printer driver correctly.
Faxing is slow.
Cause 1 If a large data object, such as a color photo, is pasted into the document to be
sent, more time is required for faxing.
Remedy Please wait, so long as the data lamp is on.
Cause 2 If a large data object, such as a color photo, is pasted into the document to be
sent, more time may be required due to insufficient memory.
Remedy Expand memory.