Setup guide

Printing Problems

5-6

Troubleshooting

Printing Problems

Meaningless characters are being printed

A font that is different to the one speciﬁed is printed

You cannot print the last page

Cause 1

You have printed from Windows without installing the printer driver for Windows that was

included with the printer.

Solution

Install the printer driver for Windows that was included with the printer and print the data

again.

Reference

See the PCL Driver Guide and the PS Driver Guide.

Cause 2

DOS application software printer settings are inadequate.

Solution

Reset the DOS application software printer settings on a printer that is compatible with the

machine.

Reference

See the PCL Driver Guide and the PS Driver Guide.

Cause

The “Replace with TrueType font” setting has been set on the printer driver for Windows.

Solution

Set the “Replace with TrueType font” setting to the correct setting and print the data again.

Reference

See the Help function on the printer driver.

Cause

The command that identiﬁes the end of the data has not been sent from the PC. (The

Processing/Data lamp is ﬂashing or lit.)

Solution

Clear the print data. (When you print from application software that does not have a print

function and the last page of data is less than one page, the data will remain in the printer’s

memory.)

Reference

See “Operating Print Jobs Sent from a Computer,” in the Reference Guide.