Operation Guide

153
Troubleshooting
● When a Service Call Message Is Displayed on the Bottom of the Screen:
Even if a message prompting you to call your service representative appears on the bottom of the screen, some functions
may still be available.
For more information, see “Functions Available When the Printer/Scanner Cannot Be Used Due to an Error,” on p. 156.
Contacting Your Local Authorized Canon Dealer
If a screen prompting you to contact your local authorized Canon dealer is displayed, follow the procedure described below.
1
Turn OFF the main power of the main unit.
1
2
3
1. Open the main power switch
cover.
2. Press the main power switch
to the “
” side.
3. Close the main power switch
cover.
If you turn OFF the main power switch when there is a job waiting to print, that job is erased.
2
Wait at least 10 seconds after the Main Power Indicator is turned o , and then
turn the main power switch back to ON.
2
1
3
1. Open the main power switch
cover.
2. Press the main power switch
to the “I” side.
3. Close the main power switch
cover.