User Manual

In the event that a user changes the URL to something outside of the UGW

DNS domain, the imageRUNNER will not transmit any data.

Client Authentication

This section describes the client authentication used by the UGW.

1) Client authentication by SSL (OSI Layer 4 to 5)

Client authentication by SSL is not performed.

2) Client authentication by application (OSI Layer 7)

The UGW will receive information only from devices whose serial numbers

have been registered on the UGW by the service provider. Prior to registration

on the Universal Gateway, a communication test needs to be performed on the

imageRUNNER, establishing communication between the UGW and the

device.

Reverse engineering is impossible because of SSL encryption and the use of

the Canon proprietary Simple Object Access Protocol (“SOAP”) schema

communication protocol. Therefore, a rogue client cannot be developed.

Service Browser (to

display information

for service

technician)

The Service Browser is a feature available only on imageRUNNER ADVANCE

units. The purpose of this feature is to provide comprehensive and up-to-date

repair reference, specific to the problem at hand, for the service technician.

(1) To enable the Service Browser, the device must succeed in the

communication test with UGW. Since the Service Browser can only be

enabled and started up in the service mode, it cannot be operated by

customers.

(2) As for the URL to connect to the FAQ portal, the “ugwdevice.net”

domain is preregistered to My Favorites, which can be edited in the service

mode level 2.

The communication path between the Service Browser and UGW (FAQ

portal) is encrypted using SSL.

(3) To log onto UGW, besides the Web-Portal ID and password, the serial

number information of the iR device installed with the Service Browser is

used for authentication, so no third party can have an easy access.

(4) Device retrieves the service data from UGW, and stores on the local

domain to process. The service data that the device gets is handled only

with the service browser. It does not affect on the standard browser

function and customer’s data.

Content Delivery

System Linkage

In order for UGW to use the firmware distribution command function* of the

Content Delivery System, devices to be updated must be enabled(****Enabled