User Manual

customer, before consumable and durable parts reach the end of their

expected life cycle. In addition, information about toner usage allows the

service provider to make suggestions about re-ordering or stock quantities.

eRDS

Architecture

This simplified figure shows the architecture of the eRDS system.

The eRDS system on the device pushes the data out via secure SSL connection

to the UGW server (push process)

Once the data is on the UGW server:

• Meter readings are available on the UGW server for download by the

service provider (pull process).

• Error/jam/alarm notifications can be sent directly to the service

provider by e-mail upon occurrence (push process).

• The service provider can also log onto UGW to obtain information on

any error/jam/alarm notification (pull process).

Internet

SSL

Canon

Server

Internet

Dealer

Web Portal