PIXMA iP5200 PIXMA iP5200R SERVICE MANUAL Canon Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
issue a revised edition. The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used: Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders. Copyright All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.
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II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2-1. Operator Call Errors 2-2. Service Call Errors 2-3. Warnings 2-4. Troubleshooting by Symptom 3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) 3-2.
Part 1 MAINTENANCE
1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Adjustment Timing Purpose Tool Approx. time Destination settings (EEPROM settings) At logic board replacement To set the destination. None. Perform in the service mode. 1 min. Waste ink counter resetting (EEPROM settings) - At logic board replacement - At waste ink absorber replacement To reset the waste ink counter. None. Perform in the service mode.
1-2. Customer Maintenance Adjustment Timing Purpose Tool Approx. time Print head alignment At print head replacement. To ensure accurate dot placement. - Printer buttons - Computer (automatic settings via the printer driver) Print head cleaning When print quality is not satisfying. To improve nozzle conditions. - Printer buttons 1 min. - Computer (settings via the printer driver) Print head deep cleaning When print quality is not satisfying, and not improved by print head cleaning.
Color A4, 7.5% duty per color pattern 5,400 pages A4, photo, borderless printing 400 pages 4 x 6, photo, borderless printing 3,200 pages Postcard, photo, borderless printing 700 pages (II) Years of use 5 years of use (2) Print head Print volume : 18,000 pages Black 1,500 character pattern 8,300 pages Color A4, 7.
immediately after it is unsealed, until the ink is out. Ink yield may vary depending on texts and photos printed, application software, print mode, and type of paper used. 1-4. Special Tools Name Grease FLOIL KG-107A Tool No. Application Remarks QY9-0057-000 To be applied to the sliding In common with portions of the carriage shaft and the S500 and lift cam shaft. S520. 1-5.
2. LIST OF ERROR DISPLAY / INDICATION Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 2-1. Operator Call Errors (by Alarm LED Blinking in Orange) Alarm LED blinking in orange 2 times 3 times 4 times 5 times Solution Error [Error code] No paper. (ASF) [1000] Set the paper in the ASF, and press the Resume/Cancel button. No CD / DVD tray. [1001]*1 Set the CD / DVD tray, and press the Resume/Cancel button. No paper in the cassette.
[1401] Print head temperature sensor error [1403] Faulty EEPROM data of the print head [1405] Inner cover open. [1841]*2 Close the inner cover, and press the Resume/Cancel button. Inner cover open during printing on paper. [1846]*2 Close the inner cover, and press the Resume/Cancel button to clear the error. The paper being printed at error occurrence will be ejected without printing the remaining data for the ejected paper, then printing will resume from the next page.
button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page. paper at error occurrence is skipped (not printed). 11 times Failed in automatic print head alignment. [2500] Press the Resume/Cancel button. - If paper is being fed at error occurrence, the error is indicated after the paper is ejected. - If the error occurs, the print head alignment values are not changed.
LED) 2 times Carriage error [5100] - Carriage unit (QM2-2251) - Timing slit strip film (QC1-6526) - Logic board ass'y (QM2-2733)*1 - Carriage motor (QK1-1500) 3 times Line feed error [6000] - Timing sensor unit (QM2-2683) - Timing slit disk film (QC1-6229) - Feed roller ass'y (QL2-0950) - Platen unit (QM2-2248) - Logic board ass'y (QM2-2733)*1 - PAPER FEED MOTOR (QK1-1502) 4 times Purge cam sensor error [5C00] - Purge unit (QM2-2252) - Logic board ass'y (QM2-2733)*1 5 times ASF (cam) sensor error
Continuous alternate blinking Alarm LED lit [6500] ROM error - Logic board ass'y (QM2-2733)*1 RAM error - Logic board ass'y (QM2-2733)*1 *1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0152) when replacing the logic board ass'y. [See Section 3-3. Adjustment / Settings, (5) Service mode, for details.] 2-3.
- sheet feed unit, or - cassette. No printing, or no color ejected. Replace the - ink tank, - print head*2, or - logic board ass'y*1, remove foreign material from the purge unit caps, if any, or replace the purge unit. Printing is faint, or white lines appear on printouts even after print head cleaning. Line(s) not included in the print data appears on printouts. Remove and re-install the print head, or replace the - ink tank, - print head*2, - purge unit, or - logic board ass'y*1. Paper gets smeared.
- timing slit disk film, - timing sensor unit, or - logic board ass'y*1. Uneven printing due to line feeding Perform LF correction adjustment. *1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0152) when replacing the logic board ass'y. [See Section 3-3. Adjustment / Settings, (5) Service mode, for details.
3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Notes on replacement*1 Adjustment / settings - Before removal of the logic board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damages to the logic board ass'y. - Before replacement, check the waste ink amount (by service test print or EEPROM information print).
other red screws.) Platen unit: QM22248 Purge unit: QM22252 Waste ink tube: QC1-6458 Waste ink tube holder: QC1-6460 [See 3-3. Adjustment / Settings, (1) Paper feed motor adjustment.] - By attaching the tape at At replacement: the specified 2 locations, 1. To protect the waste secure the waste ink ink tube from being tube to the waste ink pinched when tube holder. reassembling the printer unit chassis into the bottom case unit, tape the tube (at 2 locations). [See 3-2.
- Do not drop the ferrite core, which may cause damage. - Protect electrical parts from damage due to static electricity. - Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to protect the logic board ass'y from damages). - Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed. - Protect the units from soiled with ink. - Protect the housing from scratches.
3-2. Special Notes on Repair Servicing (1) External cover removal (I) With your fingers at the points indicated by the blue circle, raise and slide the left and right side covers to remove them. (II) Release the 2 hooks on the rear side of the printer (indicated by the blue circles). (III) Slide the left and right panel cover units.
(IV) Hold the left and right corners indicated by the blue circle, and lift the upper case to remove it. Note: In removing or re-assembling the upper case, make sure not to damage the ink tank sensor and ink tank sensor cover. Left side Right side (2) Flexible cable and harness wiring, connection Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke.
Top view Rear view (I) Logic board ass'y wiring (1 of 2) Logic board ass'y wiring (2 of 2)........
(II) Paper feed motor side wiring (3) Printer unit and bottom case unit assembly In assembling the printer unit chassis into the bottom case unit, be cautious of the following points to protect the waste ink tube from being pinched: (I) At replacement of the platen unit (QM2-2248), purge unit (QM2-2252), waste ink tube (QC1-6458), or waste ink tube holder (QC1-6460), fix the waste ink tube to the printer chassis and waste ink tube holder with tape (at 2 locations).
(II) After securing the waste ink tube with tape, be careful not to damage the tube in installing the printer unit chassis in the bottom case unit. With the units assembled, the tube conditions are not visible. To confirm the tube is free from damage, perform the manual purging 3 or 4 times, and confirm that no strange noise is heard. [Example: The tube is pinched and blocked as it is not fixed with tape.
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3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
2) CL base / CL gear 1-22
3) PR shaft / LF roller bushing To the top
(3) Waste ink counter setting When the logic board ass'y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber (ink absorber kit). The standard amount for waste ink absorber replacement is given in the table below. Waste ink amount*1 Ink absorber kit replacement Less than 7% Not required. 7% or more Required. *1: Check the waste ink amount by service test print or EEPROM information print. [See 3.3.
2) Press and hold the Resume/Cancel button until the Power LED blinks in green the specified number of times listed in the table below, and release it. The operation starts. Power LED blinking Operation Remarks 1 time Print head manual cleaning 2 times Nozzle check pattern printing 3 times Paper feed roller cleaning 4 times Automatic print head alignment Set a sheet of plain paper (A4 or letter) in the ASF.
Note: At the end of the service mode, press the Power button. To protect the media sensor from being dislocated during transportation, the paper lifting plate of the sheet feeder unit will be raised. 1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button. (DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.
15 times Orange (Alarm) Return to the menu selection Note: If the Resume/Cancel button is pressed 16 or more times, the Alarm or Power LED lights steadily without any changes. In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.
Note: - The High Resolution Paper is the most desirable for LF correction printing (Canon HR-101 is used at the production site), but 6 kinds of plain paper listed in the table above can also be used in LF correction. If plain paper other than the above is used, select any one of the paper types in this step, then select Pattern No. 0 (zero) in the step 3) below. - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, alarm in orange and Power in green.
Note: - If plain paper other than the 6 kinds specified in the table in step 1) is used, select the Pattern No. 0 (zero), leave the Resume/Cancel button untouched, and press the Power button. - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, alarm in orange and Power in green. - If the Resume/Cancel button is pressed 3 times or more, then the Power button is pressed, the printer returns to the service mode menu selection.
3-4. Verification Items (1) Service test print On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.) iP5200: Model name US: Destination Vx.xx: ROM version USB (xxxxxx): USB serial number FA = xx xx xx: Reserved for plant use D = xxx.x: Waste ink amount (%) CDR (+xxxxx, +yyyyy): CD / DVD sensor position correction value LF = (x): LF correction value AB (K = OK Y = OK ...
(2) EEPROM information print Print sample: iP5200 US V1.01 IF(USB2=1) D=004.
UR(A(BKoe)=000 B(Coe)=000 C(Moe)=000 D(SCoe)=000 E(SMoe)=000 F(PBKoe)=000 G(CLbi)=000 H(SCLbi)=000 I(C-SC)=000 J(M-SM)=000 K(BK-CL)=000 L(BKbiPP)=000 M(CLbiPP)=000 N(SCLbiPP)=000 O(NZctr)=000 P(NZedge)=000 WP=0008 CDIN(LG=001 PB=000) MSD(005) TPAGE=00085 PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG=00000 GP=00000 PC=00000 EV=00000) UCPAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000) BPPAGE(All=00083 BSSP=00003 PC=00000) CDPAGE(All=000) EDGE=00083 L=00000 CDR=00000 CDRP=(-00005
value (ASF back side, U-turn front side, U-turn back side)*1 33. Print head temperature (BK/CL) 34. Inside temperature 35. Line inspection information *1: not used for servicing HDEEPROM 36. Version 37. Serial number 38. Lot number 39. Print head ID 40. Ink ejection level (PBK, BK, Y, M, M2, C, C2) To the top
4. PRINTER TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. 1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feeder unit is raised. 2) Keep the print head and ink tanks installed in the carriage. [See Caution 1 below.] 3) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriage is automatically locked in place.
Part 2 TECHNICAL REFERENCE
1. NEW TECHNOLOGIES (1) New ink tank system (PGI-5BK, CLI-8 series) The PIXMA iP5200 utilizes a high-density print head through the FINE technologies, supporting 1 pl ultra-small ink droplets, to achieve the 9,600 dpi super-photo print quality. It is the premium photo printer offering high-speed and high quality premium photo printing with multi-paper path functionality.
2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing (when the cleaning flag is on), except in the following cases: - Cleaning on arrival: Performed when the access cover is closed. - Manual cleaning / deep cleaning: Performed manually.
Timer cleaning - 6 If 720 to 1,080 hours have elapsed (All in sequence) since the previous Black/Color cleaning till the start of the next printing. 80 Timer cleaning - 7 If 1,080 to 2,160 hours have elapsed (All in sequence) since the previous Black/Color cleaning till the start of the next printing. 1.27 (Black) Timer cleaning - 8 If 2,160 to 4,320 hours have elapsed (All in sequence) since the previous Black/Color cleaning till the start of the next printing. 1.
tanks is replaced, Color cleaning is performed. Both the black and color ink tanks are replaced, All-at-the-same-time cleaning is performed. To the top
3. PRINT MODE 3-1.
(4) Duplex printing (5) Camera Direct printing To the top
4. FAQ (Problems Specific to the iP5200 and Corrective Actions) No. * 1 B Function Print results Phenomenon Condition Cause Skewed paper - Paper feeding feeding from the cassette, Photo Paper Plus Double Sided, 5 x 7 size Due to its mechanism, contact of the PF pinch rollers to the 5 x 7 size paper is uneven, which is likely to cause skewed paper feeding. Corrective action Change the paper feeding method from the cassette to the auto sheet feeder.
4 5 A B Print results Soiling on the - After continuous back side of borderless paper (lines or printing of small streaks parallel sized paper to the paper (such as 4 x 6), feed direction) when a larger sized paper (such as A4) is printed. - With Photo Paper Plus Double Sided or postcards, the phenomenon is likely to be noticeable and to be complained of by users, as printing is performed on both sides of such paper. In borderless 1. Perform - Paper gets printing, printing Bottom plate smeared.
and the bottom case unit ribs*2. Scratches on paper 6 C - PP-101D, PP101, PR-101, SG-101, etc. - Paper feeding from the cassette Scratches on the - Change the PF return lever paper feeding due to paper method from feeding from the the cassette to cassette, and the auto sheet duplex printing feeder. path. - If automatic duplex printing is performed, cancel it, and, by setting only a single sheet of paper in the auto sheet feeder, manually print each side of paper. - PP-101D, PP101, PR-101, SG-101, etc.
8 9 B B Print results Print results sheets of paper - 10 sheets (max.) they warp significantly, the in the ASF. set in the ASF warping portions of paper get over the cover guide, not being aligned along the guide properly. Uneven - In the low printing at the temperature and trailing edge of low humidity paper environment Due to decrease - Perform Bottom of the friction plate cleaning. coefficient of the paper ejection - Perform manual rollers, or due to print head inaccuracy of the alignment.
3) Moisten the folded end portion (indicated by the blue circle in the figure below) using a wipe, and set the paper in the ASF so that the moistened edge of the paper contacts the 2 sub-rollers. Then, fold the other end of the paper along the ASF cover edge to hook the paper to the ASF cover, as shown below. 4) Press and hold the Resume/Cancel button until the Power LED blinks 3 times, then release the button to perform the paper feed roller cleaning. See "Stand alone printer operation," for details.
usage. C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed. To the top
Part 3 APPENDIX
PIXMA iP5200 Specifications Type Desktop serial color bubble jet printer Paper feeding method Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing*1) Resolution 9,600 x 2,400dpi (Max.) Throughput (target value) - 4 x 6, borderless printing: Approx. 36 sec. (standard mode, PP-101, Full Page SCID No. 2) - Camera Direct Printing: Approx. 1 minute and 19 sec. (4 x 6, borderless printing, PP-101, default settings) For reference: Fast Standard Black (Fine Black) 30ppm 15.
center.
PIXMA iP5200R REFERENCE MANUAL This reference manual describes differences from the base model, PIXMA iP5200. When referring to the PIXMA iP5200 Service Manual, Service Parts Number in it may be different from PIXMA iP5200 model. Please refer to the PIXUS iP5200R/PIXMA iP5200R Parts Catalog (QY8-9083-D0C).
TABLE OF CONTENTS Page 3 3 Part 1: 3 3 2. 3 3 3 4 5 1. 3. Part 3: 8 8 1. 2. MAINTENANCE MAINTENANCE 1.1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer LIST OF ERROR DISPLAY / LIST OF TROUBLESHOOTING 2.2 Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange) 2.4 Troubleshooting by Symptom REPAIR 3.1 Notes on Service Part Replacement 3.2 Special Notes on Repair Servicing 3.
Part 1 1. MAINTENANCE MAINTENANCE 1.1 (1) Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer Adjustment (added to iP 5200) Adjustment Timing Network setting information print (NIC EEPROM information print) 2. NIC BOARD replacement To confirm operations Tool None. Approx. time 1 min. LIST OF ERROR DISPLAY / INDICATION 2.2 Service Call Errors (added to iP5200) Cyclic blinking in orange (Alarm LED) and green (Power LED) 18 times 2.
Note: If the NIC BOARD is replaced, user network setting information stored in the NIC BOARD is lost. Therefore, it is necessary to inform users that network setting should be performed again to enable the printer to be used under the user’s environment. a. Performing Easy Install Application software, User’s Guide, etc, are also re-installed. b. Custom Install The following items are selected as installation. - Printer driver - Network Setup - Canon IJ Network Tool 3.
3.4 (3) Verification Items Network setting information (NIC EEPROM information) print Canon iP5200R Network Congiguration Page Printer Firmware Version : iP5200R :1.02 Wireless LAN Standard Destination MAC Address : Enabled : IEEE 802.
Print items: List item for network setting print Contents: Meaning of list items Settable values: Settable values for users Default values: Values at shipment from the plant Items set to default values: Items re-set to the factory values (at shipment) by initialization Print items Printer Firmware Version Wireless LAN Standard Destination MAC Address Contents Settable values Default values * Items set to default values Printer name NIC firmware version - IP_5200R (Overs
Wired LAN setting informaton Wired LAN MAC Address TCP/IP (wired) Mode Security Other Wired LAN enabled/disabled MAC address for wired LAN on NIC board Status of wired LAN When wired LAN is invalid, status becomes Inactive. Other than this case, status becomes Active. Current wireless LAN speed 10/100 Mbps When inactive, left blank Enabled/Disabled - Auto/Manual Auto O 0.0.0.0 - 255.255.255.255 192.168.2.123 O 0.0.0.0 - 255.255.255.255 255.255.255.
Part 3 1. APPENDIX BLOCK DIAGRAM Logic Board NIC board Sub I/F board CN1 CN304 ASIC Ethernet I/F CN2 Wired LAN controller ROM RAM Wireless LAN I/F Wireless LAN controller CN302 USB I/F The parts other than NIC Board and /F board are same as iP5200. 2. PIXMA iP5200R SPECIFICATION (differences from iP5200) < Specifications > Wireless LAN, wired LAN interface port (RJ-45) x1 USB 2.
< Network specifications > Communication protocol Wired LAN Compliant standard Transmission speed Wireless LAN Compliant standard Used frequency band Channel Transmission system Transmission speed Communication distance Security Other Acquired standard TCP / IP, UPD IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) 10M / 100Mbps (automatic switching) IEEE802.11g / IEEE802.11b, ARIB STD-T66 2.412GHz-2. 462GHz 1-11 OFDM / DS-SS system 54 / 48 / 36 / 24 / 18 / 12 / 9 / 6Mbps (IEEE802.
