Basic Guide

Cause Corrective Action
The Ejection Guide is soiled. (See "Cleaning the printer exterior.") →User's Guide
The surface of the paper is dirty
The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.") →P.39
You are using a paper that does
not dry easily.
In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Menu Settings.") →User's Guide
When paper that does not dry easily is used for printing, it may curl during printing and touch the Out-
put Tray.
In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait
Time.
However, note that printing will now take longer.
(See "Menu Settings.") →User's Guide
The back side of the paper is dirty
The back side of the paper is dirty
Cause Corrective Action
The Platen has become dirty after borderless
printing or printing on small paper.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") →P.39
The Platen has become soiled because you have
set Width Detection to Off in the Control Panel
menu.
Set Width Detection to On in the Control Panel menu, and then open the Top Cover
and clean the Platen.
(See "Cleaning Inside the Top Cover.") →P.39
Open the Top Cover and clean the Platen. After this, manually advance the roll onto
the Platen before printing.
(See "Cleaning Inside the Top Cover.") →P.39
(See "Feeding Roll Paper Manually.") →User's Guide
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.") →P.39
Printed colors are inaccurate
Printed colors are inaccurate
Cause Corrective Action
Color adjustment has not been activated in the Ad-
vanced Settings of the printer driver.
In the Advanced Settings of the printer driver, access Color Settings in Color
Mode to adjust colors.
Colors have not been adjusted on the computer or
monitor.
Refer to the computer and monitor documentation to adjust the colors.
Adjust the settings of the color management software, referring to the software
documentation as needed.
The Printhead nozzles are clogged. Print a test pattern to check the nozzles and see if they are clogged.
(See "Checking for Nozzle Clogging.") →User's Guide
In the Windows printer driver, Application Color
Matching Priority is not selected.
Click Special Settings on the Layout sheet of the printer driver and select Ap-
plication Color Matching Priority in the dialog box.
Printhead characteristics gradually change through re-
peated use, and colors may change.
Adjust the Printhead alignment.
(See "Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.).")
→P.76
(See "Adjusting the Printhead Alignment Manually.") →User's Guide
Color may change slightly even on the same model of
printer if you use a different version of the firmware or
printer driver, or when you print under different settings
or in a different printing environment.
Follow these steps to prepare the printing environment.
1.
Use the same version of firmware or printer driver.
2. Specify the same value for all settings items.
iPF760 The surface of the paper is dirty
Basic Guide
Troubleshooting Problems with the printing quality
95