User's Guide Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
iR2020/iR2016 User’s Guide
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals.
• PCL Printer Driver Installation and Instructions • UFR II Printer Driver Installation and Instructions • Fax Driver installation and instructions PCL Driver Guide CD-ROM UFR II Driver Guide CD-ROM Fax Driver Guide CD-ROM To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website.
How This Manual Is Organized Chapter 1 Before You Start Using This Machine Chapter 2 Routine Maintenance Chapter 3 Troubleshooting Chapter 4 Appendix Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Illustrations Used in This Manual . . . . . . . .
Chapter 1 Before You Start Using This Machine Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Avoid Installing the Machine in the Following Locations. . . . . . . . . . . . . . .1-2 Select a Safe Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6 Provide Adequate Installation Space . . . . . . . . . . .
Chapter 2 Routine Maintenance Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Chapter 3 Troubleshooting Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Thank you for purchasing the Canon iR2020/iR2016. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. How to Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and safety instructions that should be observed.
Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual: Control Panel Keys: + [Key Name] Examples: [Start] [Stop] Illustrations Used in This Manual Illustrations used in this manual are those displayed when the iR2016 has the following optional equipment attached to it: the Fax Panel-A1 (with Super G3 FAX Board-T1), Feeder (DADF-P1), Finisher-U1, Additional Finisher Tray-C1, and Cassette Feeding Module-J1.
Legal Notices R&TTE Directive This equipment (F188900) conforms with the essential requirements of EC Directive 1999/5/EC and is usable in EU. We declare that this product conforms with the EMC requirements of EC Directive 1999/5/EC at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 V-240 V, 50/60 Hz. Use of shielded cable is necessary to comply with the technical requirements of EMC Directive.
Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, whether visible or invisible, can permanently damage your eyes. The labels shown below are attached to the laser scanner unit inside the machine and next to the toner cartridge behind the front cover.
International ENERGY STAR Program As an ENERGY STAR® Partner, Canon Inc. has determined that this machine meets the ENERGY STAR® Program for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft® Windows® 98 operating system: Windows 98 Microsoft® Windows® Millennium Edition operating system: Windows Me Microsoft® Windows NT® operating system: Windows NT Microsoft® Windows® 2000 operating system: Windows 2000 Microsoft® Windows XP Windows® XP operating system: Microsoft® Windows Server™ 2003 operating system: Windows Server 2003 Microsoft® Windows® operating system: Win
Copyright Copyright 2005 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc. Disclaimers The information in this document is subject to change without notice. CANON INC.
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only.
Important Safety Instructions Please read these “Important Safety Instructions” thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.
CAUTION • Do not install the machine in unstable locations, such as on unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. • Never block the ventilation slots and louvers on the machine. These openings are provided for proper ventilation of working parts inside the machine. Blocking these openings can cause the machine to overheat.
Power Supply WARNING • Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock. • Keep the power cord away from a heat source; failure to do this may cause the power cord coating to melt, resulting in a fire or electrical shock. • Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
CAUTION • Do not use power supplies with voltages other than those specified herein, as this may result in a fire or electrical shock. • Always grasp the power plug when disconnecting the power cord. Pulling on the power cord may expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged, this could cause current to leak, resulting in a fire or electrical shock. • Leave sufficient space around the power plug so that it can be unplugged easily.
CAUTION • Do not place heavy (2 kg or more) objects on the machine, as they may tip over or fall resulting in personal injury. • Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury. • Do not press down hard on the feeder/platen cover when using the platen glass to make copies of a thick book. Doing so may damage the platen glass and result in personal injury.
• The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety. • Never open covers other than those instructed in this manual. • If the laser beam escapes from the machine, exposure may cause serious damage to your eyes.
Maintenance and Inspection WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
CAUTION • The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock. • When removing jammed paper or replacing the toner cartridge, take care not to allow the toner to come into contact with your hands or clothing, as this will dirty your hands or clothing.
Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
About the CD-ROM Instruction Manual Contents of CD-ROM Instruction Manual CD-ROM Instruction Manual I This contains the Multilingual versions of the following guides. ■ Easy Operation Guide • Basic Features Explains the basic machine operations and settings for the Copy function.
■ Copying Guide Contains the Copying function instructions. ■ Remote UI Guide Contains the Remote User Interface instructions. ■ UFR II Printer Guide Contains the UFR II Printer function instructions. ■ PCL/UFR II Printer Guide Contains the PCL/UFR II Printer function instructions. ■ Network Guide Contains the Network Connectivity and setup instructions. ■ PCL Driver Guide Contains the PCL Driver Installation instructions. ■ UFR II Driver Guide Contains the UFR II Driver Installation instructions.
User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.
Using the CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. a b a BROWSE MANUAL You can read any of the listed guides by clicking on the desired guide. After clicking on the desired guide, Adobe Reader/Adobe Acrobat Reader starts, and the PDF manual is displayed.
Before You Start Using This Machine 1 CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, how to turn ON the main power, and so on. Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Handling Precautions . . . . . . . . . . . . . . . .
Installation Location and Handling This section describes precautions for installation location and handling, we recommend that you read this section prior to using this machine. Before You Start Using This Machine 1 Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to temperature and humidity extremes, whether low or high.
■ Avoid installing the machine in direct sunlight. If this is unavoidable, use curtains to shade the machine. ■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms.
■ Avoid locations where a considerable amount of dust accumulates. ■ Avoid locations where ammonia gas is emitted. Before You Start Using This Machine 1 ■ Avoid locations near volatile or flammable materials, such as alcohol or paint thinner. ■ Avoid locations that are subject to vibration. For example, avoid installing the machine on unstable floors or stands.
■ Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all. ■ Avoid installing the machine near computers or other precision electronic equipment.
Select a Safe Power Supply ■ Plug the machine into a standard 220-240 V AC, three-wire grounded outlet. ■ Make sure that the power supply for the machine is safe, and has a steady voltage. 1 Before You Start Using This Machine ■ Do not connect other electrical equipment to the same power outlet to which the machine is connected. ■ Do not connect the power cord to a multi-plug power strip, as this may cause a fire or electrical shock.
Provide Adequate Installation Space ■ Provide enough space on all sides and the top of the machine for unrestricted operation. When Finisher-U1 and Additional Finisher Tray-C1 are attached 1070 mm (1249 mm*) more than 100 mm 1101 mm (1198 mm*) * When the left cover of the main unit is opened and the auxiliary tray of the Additional Finisher Tray-C1 is extended.
Moving the Machine ■ If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. ■ Because the machine is heavy, do not attempt to move it by yourself. Two or more people are required to lift it. 1 Before You Start Using This Machine ■ When carrying the machine, be sure to hold the parts indicated below. Failure to do so, may cause the machine to be dropped, and result in personal injury. Grasp these handles.
Handling Precautions ■ Do not attempt to disassemble or modify the machine. ■ Some internal parts of the machine are high-voltage and high-temperature. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual. ■ Be careful not to drop foreign objects such as paperclips or staples into the machine.
■ If there is smoke or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the power outlet, and then call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary. Before You Start Using This Machine 1 OFF ■ Do not turn the main power switch OFF or open the front covers while the machine is in operation.
■ For safety reasons, turn OFF the control panel power switch of the machine when it will not be used for a long period of time, such as overnight. As an added safety measure, turn OFF the main power switch, and disconnect the power cord when the machine will not be used for an extended period of time, such as during consecutive holidays.
What This Machine Can Do All the elements you will ever need in a digital multitasking machine. Before You Start Using This Machine 1 Copy Fax Print The iR2020/iR2016 incorporates a wide range of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the iR2020/iR2016 represents the ultimate in digital multitasking machines.
Faxing (optional)* See the Facsimile Guide In addition to normal facsimile functions, the machine offers you Super G3 compatibility, which enables you to transmit documents at high speeds, greatly reducing transmission costs as compared to conventional facsimile machines. Original Fax Printing (optional) You can upgrade this machine to a high-speed network printer by installing the optional UFR II LT Printer Kit-J2.
System Configuration and Parts This section provides you with the names and functions of all parts on the outside and inside of the main unit, optional equipment, and Control Panel. Before You Start Using This Machine 1 External View The optional Platen Cover Type J is attached b a c a Platen Cover b Control Panel (See “Control Panel Parts,” on p. 1-17.) d e c Stack Bypass Feeds transparencies and non-standard size paper stock. (See “Making Prints Using the Stack Bypass,” in the Reference Guide.
Internal View The optional Fax Panel-A1 (with Super G3 FAX Board-T1), Feeder (DADF-P1), Finisher-U1, Additional Finisher Tray-C1, and Cassette Feeding Module-J1 are attached 1 Before You Start Using This Machine f g e d c h b a Front Cover b Paper Drawer’s Left Cover c Left Cover d Fixing Unit a e Scanning Area f Underside of the Feeder/Platen Cover g Platen Glass h Toner Cartridge System Configuration and Parts 1-15
Optional Equipment f g a 1 Before You Start Using This Machine h i j b c k d d e a Feeder (DADF-P1) b Additional Finisher Tray-C1 c Finisher-U1 d Cassette Feeding Module-J1 (For iR2016 only) e Cassette Feeding Module-K1 1-16 System Configuration and Parts f Duplex Unit-A1 g Fax Panel-A1 h Platen Cover Type J i Card Reader-E1 j Document Tray k Inner 2 Way Tray-E1
Control Panel Parts Main Control Panel Before You Start Using This Machine 1 a [Paper Select] key f LCD display Press to select paper (Paper drawer 1-4, Stack bypass). Displays messages and prompts during operation. Displays selection, text, and numbers when adjusting the settings. b Paper Select indicator Indicates the selected paper source. g c Jam Location indicator Indicates the location of paper jams. d e h / [Collate/Staple] key Press to collate or staple copies.
j [ON/OFF] key (control panel power switch) t Press to turn the Control Panel ON/OFF. Also press to enter the Sleep mode or to resume the normal mode from the Sleep mode manually. u Processing/Data indicator k Before You Start Using This Machine 1 [Counter Check] key Press to display counter status. (Press again to close counter status.) l Numeric keys Flashes when the machine is working. Lights when the machine has waiting jobs. v [Stop] key Press to stop copying or scanning.
Facsimile Control Panel a One-Touch Speed Dialing Panels Open the first panel to display one-touch speed dialing keys 21-40. Open the second panel to display keys 41-60. g [Coded Dial] key Press to perform coded speed dialing. h [Address Book] key Press to search by name or fax/phone numbers pre-registered with one-touch speed dialing keys or coded speed dialing codes. b One-Touch Speed Dial keys Press to use one-touch speed dialing (Pre-registered frequently used numbers).
Main Power and Control Panel Power The machine is provided with two power switches, a main power switch, and a control panel power switch to enter the Sleep mode. Before You Start Using This Machine 1 How to Turn ON the Main Power This section describes about how to turn ON the main power. 1 Make sure that the power plug is firmly inserted into the power outlet. WARNING Never remove or insert the power plug with wet hands. This can cause an electrical shock.
The power indicator on the Control Panel lights. If the power indicator does not light, check if the power plug is firmly inserted into the power outlet. The message below is displayed until you can operate the machine. INITIALIZING... The screen below is displayed when the machine is ready to scan. 100% AUTO A TEXT O1 It takes about 13 seconds (at a room temperature of 20 °C) for the machine to warm up.
● If the message appears: ENTER DEPT.ID ❑ Enter the Department ID using the numeric keys, and press [OK]. ENTER DEPT.ID 1234567 Before You Start Using This Machine 1 ❑ Enter the password. DEPT.ID PASSWORD ******* NOTE • If the Department ID Management is set to , the message appears. For details about entering the Department ID and password, see “After Turning the Power On,” in the Reference Guide. •
● If the message appears: INSERT CONTROL CARD ❑ Insert the control card into the optional Card Reader-E1. NOTE For details about the control card, see “Card Reader-E1,” in the Reference Guide.
Control Panel Power Switch If the machine remains idle for a specified length of time, or the control panel power switch is pressed, the machine enters the Sleep mode. Press the control panel power switch to cancel the Sleep mode and resume normal machine operations. Before You Start Using This Machine 1 ON/OFF Reset ABC DEF GHI JKL MNO PQRS TUV WXYZ T OK NOTE • The power consumption at Sleep mode can be set in the Additional Functions menu.
Things You Must Do Before Using This Machine IMPORTANT If you attempt to use the machine without registering the necessary information correctly, the machine may not function properly. Connecting the Telephone Line Before turning the power ON, connect the telephone line to the machine. Connect one end of the telephone line to the [LINE] connector, and then connect the other end of the telephone line to your telephone line jack. NOTE If you use the PBX, see the Facsimile Guide.
Type of Telephone Line Set the type of telephone line that is connected to the machine. NOTE • Super G3 FAX Board-T1 is required. • The default setting is . Before You Start Using This Machine 1 1 Press [Additional Functions]. The Additional Functions menu appears. 2 Press [ [OK]. ] or [ Each time you press [ ] to select , and press ] or [ ], you can select the next/previous item. ADD. FUNCTIONS 3.FAX SETTINGS When you press [OK], the menu appears.
4 Press [ [OK]. ] or [ ] to select , and press USER SETTINGS 5.TEL LINE TYPE 1 Press [ ] or [ ] to select or , and press [OK]. Before You Start Using This Machine 5 If you use tone dialing, select . If you use pulse dialing, select . TEL LINE TYPE TOUCH TONE 6 Press [Stop] to return to the Standby mode.
Current Date and Time Be sure to set the date and time before using this machine. The date and time set here is also used for other functions which require the time setting. 1 1 Press [Additional Functions]. Before You Start Using This Machine The Additional Functions menu appears. 2 Press [ [OK]. ] or [ Each time you press [ ] to select , and press ] or [ ], you can select the next/previous item. ADD. FUNCTIONS 6.
4 Enter the current date (day, month, year) and time using the numeric keys. Enter the date, and the time in 24-hour clock as four digits without a space. → 0308 2005 → 05 7:05 a.m. → 0705 1 11:18 p.m. → 2318 DATE&TIME SETTING 03/08 '05 10:50 NOTE If you make a mistake when entering values, select the wrong values using [ or [ ] and enter the values again. 5 ] Press [OK]. The time is set and the display returns to the menu. TIMER SETTINGS 2.
Registering This Machine’s Fax Number You must store the machine’s fax number. This number is printed on the document that you fax to the receiving party. The number may also be displayed on the display of the receiving party’s machine, depending on their type of machine. 1 Before You Start Using This Machine NOTE Super G3 FAX Board-T1 is required. 1 Enter the Additional Functions menu and open the menu.
Registering the Unit’s Name Your name or company’s name must be registered as the unit’s name. When you send a document, the recipient’s machine displays or prints your name or company’s name as the sender’s information on the recording paper. Some fax models also display sender’s information on the display during transmission. Enter the Additional Functions menu and open the menu. For details about the procedures above, refer to steps 1 to 3 in “Type of Telephone Line,” on p. 1-26.
Before You Start Using This Machine 1 1-32 Things You Must Do Before Using This Machine
Routine Maintenance 2 CHAPTER This chapter describes how to load paper, and how to replace toner cartridge. Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper When the selected paper has run out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the LCD display, and the Error indicator blinks in red. 2 Routine Maintenance LOAD PAPER DRAWER 1 :A4 CAUTION When loading paper, take care not to cut your hands on the edges of the paper. IMPORTANT The message also appears if the selected paper drawer is not fully inserted into the machine.
1 Grip the handle of the paper drawer and pull out the paper drawer until it stops. 2 Routine Maintenance 2 Open a package of paper, and remove the paper stack from the package.
IMPORTANT • Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. • Do not load the following types of paper in the paper drawer. Doing so may cause paper jams.
Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the end guide of the paper drawer. When loading paper in the paper drawer for the first time, set the size plate for the paper being loaded. (See “Adjusting a Paper Drawer to Hold a Different Paper Size,” in the Reference Guide.) When loading paper in the paper drawer, make sure that the paper size setting of the paper drawer matches the size of paper.
IMPORTANT • If the paper is curled, curl it down before placing it in the paper drawer. • Make sure that the height of the paper stack does not exceed (limit mark) and the corners are below the paper size guide clips. • Be sure to set the paper-size detecting lever correctly. If the lever is set to the wrong position, paper jams or dirty prints may occur, or the inside of the machine may get dirty. NOTE • Each paper drawer holds about 250 sheets of paper (80 g/m2).
Replacing the Toner Cartridge When the machine runs out of toner, the message blinks on the LCD display. If you print approximately another 100 pages after this message is displayed, the message is displayed and you cannot print until you replace the toner cartridge.
1 Open the front cover. Routine Maintenance 2 2 While pushing down the release tab, turn the toner cartridge in the direction of the arrow in the illustration below.
3 While pushing down the release tab, pull the toner cartridge out in the direction of the arrow in the illustration below. 4 Rock the new toner cartridge five or six times to distribute the toner evenly inside the cartridge. WARNING Do not throw used toner cartridges into open flames, as they may ignite the toner remaining inside the cartridge, and result in burns or a fire. IMPORTANT If the toner is not distributed evenly inside the cartridge, the printing quality deteriorates.
5 With the side with the label facing up, insert the new toner cartridge in the direction of the arrow while grasping its handle. Routine Maintenance 2 6 2-10 Hold the toner cartridge with one hand, and remove the seal by pulling it out with the other hand.
IMPORTANT • Pull out the seal slowly, otherwise the scattered toner may soil your clothes, etc. • Pull out the seal completely, otherwise the print error may occur. • Pulling the seal upwards or downwards may break the seal. If the seal could break inside the toner cartridge and cannot be removed completely, the toner cartridge may not be used. • Ensure the seal is pulled out completely from the toner cartridge because the toner may scatter and printing quality may deteriorate.
8 Close the front cover. Routine Maintenance 2 CAUTION When closing the front cover, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Be sure to clean the roller every time you replace the toner cartridge. See “Fuser Roller Cleaning,” in the Reference Guide.
Troubleshooting 3 CHAPTER This chapter describes what to do in response to paper jams and in response to an error message display. Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Self-Diagnostic Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing Paper Jams If a paper jam occurs, one of the following displays appears and the jam location indicator lights on the Control Panel.
CAUTION • The fixing unit and its surroundings inside the machine may become hot during 1 Check the jam location indicator and see the appropriate pages for instructions on how to find and remove jammed paper. If jammed paper tears while being removed, be sure to remove any remaining pieces from inside the machine. a b c Clearing Paper Jams 3-3 3 Troubleshooting use.
a Feeder See “Feeder (DADF-P1),” in the Reference Guide. b Finisher-U1 See “Finisher-U1,” in the Reference Guide. b Inner 2 Way Tray-E1 See “Inner 2 Way Tray-E1,” in the Reference Guide. c Stack bypass See “Stack Bypass,” in the Reference Guide. c Duplex Unit-A1 See “Duplex Unit-A1,” in the Reference Guide. c Fixing unit See “Fixing Unit,” in the Reference Guide. c Paper drawers See “Paper Drawers,” in the Reference Guide.
List of Error Messages Self-Diagnostic Display The machine is equipped with a self-diagnostic function. Self-diagnostic (error) messages appear on the LCD display when: • printing cannot be performed because of an operational error. • you need to make a decision or take some action during scanning or printing. CHANGE PAPERSIZE Cause It is possible that the paper size detected automatically by the paper drawer does not match the actual paper size.
CLOSE COVER/FEEDER COVER Cause The feeder cover is open. Remedy Close the feeder cover. CLOSE COVER/FINISHER COVER Cause The front cover of the finisher is open. Remedy Close the front cover of the finisher. CLOSE COVER/FRONT OR LEFT COVER Troubleshooting 3 Cause One or more cover is open. Remedy Close all the covers. CLOSE COVER/PLATEN COVER Cause The platen cover is open. Remedy Close the platen cover. CLOSE DRAWER COVER Cause The left cover of the optional paper drawer is open.
DOCUMENT TOO LONG Cause You have tried to copy an original that is too long for using the feeder. Remedy Scan it on the platen glass. DRUM IS NOT SET/INSERT THE DRUM Cause Drum cartridge has not been installed. Remedy Contact your local authorized Canon dealer. FEEDER PAPER JAM/CHECK THE FEEDER Document jam has occurred in the feeder. Remedy Open the feeder cover and check for jammed document.
MEMORY FULL Cause The machine’s memory is full of scanned documents. Remedy Divide the original into some stacks and scan them one by one. NO APPROPRIATE SIZE Cause Although is selected when copying, paper of suitable size is not set in the paper drawer nor on the stack bypass. Remedy Select the paper size, or set the copy ratio. If you press [Start] while this message is displayed, the paper with the least margin is selected automatically and printing starts.
OUTPUT TRAY FULL Cause The output tray is full of paper. Remedy Remove the prints from the output trays. OVER PAGE LIMIT/PRESS OK KEY Cause The machine is set to restrict the printing. Remedy Enter the Department ID Management menu in the System Settings menu, open the menu and change the maximum number of pages that can be printed. Cause An original jam or paper jam has occurred, preventing you from making prints. Remedy Remove paper from the machine following the guidance.
STAPLE JAM/OPEN FINISHER COVER Cause A staple jam may have occurred in the Finisher-U1. Remedy Check if a staple jam has occurred. STOP KEY PRESSED/PRESS OK KEY Cause Remedy [Stop] has been pressed while scanning the original using the feeder. Press [OK], and set the original again. SYSTEM ERROR/Exxx* Troubleshooting 3 Cause An error of some kind has occurred in the machine. Remedy Turn OFF the main power, wait for more than 10 seconds, then turn it ON again.
Appendix 4 CHAPTER This chapter provides other useful information. Multi-functional Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multi-functional Operation The iR2020/2016 offers the user many functions, such as printing, scanning, and copying, which can be used together. The following table provides you with the details of multi-functional operations.
Fax Copy Fax Printer Printing of Auto RX Documents Scanning data Direct TX Scanning data – – O O O Printing – – O O – Scanning data – – O O O Direct TX – – – – O Memory TX O – – – O Memory RX O – – – O Printing of Auto RX Documents O O O O – Receiving data O O O O O Printing O O O O – Next job Memory TX Memory RX 4 Appendix Previous job –: Unavailable due to the duplicate devices O: Available Multi-functional Operation 4-3
Available Paper Stock Paper types and sizes which can be used with this machine are shown in the following tables.
Width ✕ Length A3 Envelope Available loading place (Paper set place) Paper drawer 1 to 4 Stack bypass 297 mm ✕ 420 mm O O A4 297 mm ✕ 210 mm O O A4R 210 mm ✕ 297 mm O O A5 210 mm ✕ 148 mm O O A5R 148 mm ✕ 210 mm 5 O ISO-B5 176 mm ✕ 250 mm 5 O ISO-C5 162 mm ✕ 229 mm 5 O 5 O US 104.7 mm ✕ 241.3 mm Commercial 10 European DL 110 mm ✕ 220 mm 5 O Monarch 98.4 mm ✕ 190.
Appendix 4 4-6 Available Paper Stock
Canon Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Europe, Africa and Middle East Canon Europa N.V. P.O. Box 2262, 1180 EG Amstelveen, Netherlands Specifications subject to change without notice. © Canon Europa N.V. 2005 Canon Middle East FZ-LLC P.O. Box 27616 Dubai United Arab Emirates email: info@canon-me.