User's Guide Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
iR 3170C/iR 3170Ci iR 2570C/iR 2570Ci User's Guide
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals.
• Mac OS X PS Printer Driver Installation and Instructions • UFR II Printer Driver Installation and Instructions • Mac OS X UFR II Printer Driver Installation and Instructions • Fax Driver Installation and Instructions • Installing MEAP Applications and Using the Login Service Mac PS Driver Guide CD-ROM UFR II Driver Guide CD-ROM Mac UFR II Driver Guide CD-ROM Fax Driver Guide CD-ROM MEAP SMS Administrator Guide CD-ROM • To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is requi
Contents Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Configuration and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 External View and Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Control Panel Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Thank you for purchasing the Canon iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. This paper manual contains the things you must read before using this machine and basic operations. For the further details of the operations, please refer to the attached CD-ROM manual.
Legal Notices Preventing Counterfeit Documents This machine includes a function for aiding in the prevention of counterfeit documents. If you are copying documents that resemble paper money closely, you may be unable to get an appropriate image. CE This CE Marking shows compliance of this equipment with Directive 73/23/EEC and Divective 89/336/EEC both as amended by Directive 93/68/EEC. EMC Directive This equipment conforms with the essential requirements of EC Directive 89/336/EEC.
Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, even though visible or invisible, can permanently damage your eyes. The labels shown below are attached to the main unit, inside the front cover and the paper drawer's upper right cover.
About the ENERGY STAR Program (Only iR 3170Ci) This copier model meets ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily.
Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft® Windows® 98 operating system: ® Microsoft Windows® Millennium Edition operating system: Microsoft® Windows NT® operating system: Windows 98 Windows Me Windows NT ® Windows® 2000 operating system: Windows 2000 ® Windows® XP operating system: Windows XP ® Windows™ Server 2003 operating system: Microsoft Microsoft Microsoft Microsoft® Windows® operating system: Windows Serv
Copyright Copyright 2005 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc. This product includes free software and/or software modules that are licensed by Canon Inc. or its licensors from third parties.
(c) The author of this software is David M. Gay. Copyright (c) 1991 by AT&T. Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only.
Important Safety Instructions Please read these "Important Safety Instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.
• Do not install the machine in the following locations: - A damp or dusty location - A location near water faucets or water - A location exposed to direct sunlight - A location subject to high temperatures - A location near open flames • Do not remove the machine's leveling feet after the machine has been installed, as this may cause the machine to fall or tip over, resulting in personal injury. Power Supply WARNING • Do not damage or modify the power cord.
Handling WARNING • Do not attempt to disassemble or modify the machine. There are high-temperature and high-voltage components inside the machine which may result in a fire or electrical shock. • If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer.
• Do not place your hand in the part of the tray where stapling is performed when a finisher is attached, as this may result in personal injury. Finisher-Q1/Q3 and Saddle Finisher-Q2/Q4 Finisher-P1 • The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety.
Maintenance and Inspections WARNING • When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed.
Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
About the Instruction Manual CD-ROM Contents of Instruction Manual CD-ROM Documentation kit A: Instruction Manual CD-ROM Volume I-III This contains the multilingual versions of the following guides. ■ Easy Operation Guide • Basic Features Contains the basic operations of the Copy, Mail Box, Send, Remote UI, and Printer functions. • To Suit Your Needs Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.
User Manual CD-ROM Menu The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu. System Requirements The User Manual CD-ROM Menu can be used in the following system environments.
Using The CD-ROM Menu This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. (The sample screenshot shown here is for Windows users.) NOTE For Macintosh users, double-click the [START] icon to start the CD-ROM Menu. The Language Selection screen is displayed.
Periodic Inspection of the Breaker This machine has a breaker that detects excess current or leakage current. Be sure to test the breaker once or twice a month using the following procedure. IMPORTANT • Make sure that the main power is turned ON, and the machine is neither printing nor scanning before inspecting the breaker. • If a malfunction occurs after an inspection, contact your local authorized Canon dealer.
3 Once you have confirmed that the power is OFF, press the main power switch to OFF (" " side). ON ( I side) ( 4 OFF side) 3 Move the breaker lever to ON ("I" side). 4 OFF ON ( ( I side) IMPORTANT side) If the breaker stops between ON and OFF, move the breaker lever to OFF, then back to ON. ON ( OFF side) ( I side) 5 Press the main power switch to ON ("I" side). 6 Fill in the check sheet, located on p.4-6, to document your periodic inspections of the breaker.
Before You Start Using This Machine 1 CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Before You Start Using This Machine 1 Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to extremes of temperature and humidity, whether low or high.
■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation. ■ Avoid locations where a considerable amount of dust accumulates.
■ Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all. Before You Start Using This Machine 1 ■ Avoid installing the machine near computers or other precision electronic equipment.
Select a Safe Power Supply ■ Plug the machine into a 220-240 V AC outlet. ■ Make sure that the power supply for the machine is safe, and has a steady voltage. ■ Do not connect the power cord to a multiplug power strip, as this may cause a fire or electrical shock. ■ The power cord may become damaged if it is often stepped on or if heavy objects are placed on it. Continued use of a damaged power cord can lead to an accident, such as a fire or electrical shock.
Provide Adequate Installation Space ■ Provide enough space on each side of the machine for unrestricted operation. No optional equipment is attached. 1 1,238 mm Before You Start Using This Machine 100 mm or more 1,035 mm The optional Feeder(DADF-L1), Saddle Finisher-Q4, Puncher Unit-L1,Buffer Pass Unit-C1, and Paper Deck-Q1 are attached. The optional Feeder (DADF-L1), Finisher-P1, and Paper Deck-Q1 are attached.
Moving the Machine ■ If you intend to move the machine, contact your local authorized Canon dealer beforehand. Before You Start Using This Machine 1 Handling Precautions ■ Do not attempt to disassemble or modify the machine. ■ Some parts inside the machine are subject to high-voltages and temperatures. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual.
■ Be careful not to spill liqud or drop any foreign objects, such as paper clips or staples inside the machine. If a foreign object comes into contact with electrical parts inside the machine, it might cause a short circuit and result in a fire or electrical shock. Before You Start Using This Machine 1 ■ If there is smoke, or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer.
OFF 1 CAUTION Canon recommends that data stored on the product's hard disk drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of the hard disk drive. Neither Canon nor any service provider will be liable for damages for loss of data stored on the product's hard disk drive. (See the terms of the product's Limited Warranty for more details.
What This Machine Can Do All the elements you will ever need in a colour digital multitasking machine. Before You Start Using This Machine 1 Copy Mail Box Scan The iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci represents the ultimate in digital multitasking machines.
See the Sending and Facsimile Guide The Send function enables you to send scanned image or document data to file servers, or send it by e-mail or I-fax. A variety of file formats are supported (PDF, TIFF, JPEG, PDF (Compct), and PDF (OCR)), which offer you greater flexibility in accommodating the digital workplace environments. *For the iR 3170C/iR 2570C, the optional Color Universal Send Kit must be activated.
Using the Remote User Interface See the Remote UI Guide You can control functions, such as confirming the status of the machine, job operations, and printing instructions for data saved in inboxes, all from your PC's web browser.
System Configuration and Parts Optional Equipment Before You Start Using This Machine 1 Main Unit 0 9 System Configuration and Parts 1-13
a Platen Cover Type H j Finisher-Q1/Q3 b Feeder (DADF-L1) k Buffer Pass Unit-C1 The Buffer Pass Unit-C1 is required to attach the Finisher-Q1/Q3 or Saddle Finisher-Q2/Q4.
Control Panel Parts 0 a Energy Saver key Press to set or cancel the Energy Saver mode. b Control Panel Power Switch (Sub Power Supply) Press to turn the control panel ON or OFF. When turned OFF, the machine is in the Sleep mode. c Counter Check key Press to display the copy and print count total on the touch panel display. d Stop key Press to stop a job in progress, such as a scan job, copy job, or fax job (scanning only). e Start key Press to start an operation.
Touch Panel Display Before You Start Using This Machine 1 Page 1 of the Basic Features Screen (Group A) MEAP Application Screen Page 2 of the Basic Features Screen (Group B) a Copy f Adjust Contrast Press this key to access the machine's copy functions. b Send Press this key to access the machine's sending and facsimile functions if the Color Universal Send Kit Send is activated and the optional Super G3 FAX Board is installed. For the iR 3170Ci/iR 2570Ci, this key is displayed as default.
Press to interrupt a copy job to make priority copies. l Finisher Press to select the Collate, Group, or Staple mode. m Two-sided Press to make [1 2-Sided], [2 2-Sided], [2 1-Sided], or [Book 2-Sided] copies. n Paper Select o Copy Ratio Press to reduce or enlarge the copy size. p 1:1 Press to make copies in the same size as your original. q Colour Mode Press to select the colour mode for copying. r Printer Press this key to access the machine's printing functions.
NOTE • The top of the touch panel display may differ according to the optional equipment that is attached to the machine.
• The meaning of the icon (type of job) that appears in the Job/Print Status Display Area (on the bottom left of the screen) is described below: Icon (Type of Job) Description Copy Job Send/Fax Job Mail Box Job 1 Printer Job Before You Start Using This Machine Report Job Network Scan Job Additional Functions Job Icon (Machine Status) Description Error Paper Jam Staple Jam Replace Toner Cartridge System Configuration and Parts 1-19
Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. Before You Start Using This Machine 1 How to Turn ON the Main Power 1 Make sure that the power plug is firmly inserted into the power outlet. WARNING Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
IMPORTANT If the main power indicator on the control panel does not light even though the main power switch is ON, be sure to check the breaker to see if it is OFF. (See "When the Power Does Not Turn ON," in the Reference Guide.) The screens on the right are displayed while the system software is loading.
● If login authentication by the SDL or SSO login service is not set, and MEAP is selected as the initial function in Common Settings (from the Additional Functions screen). Before You Start Using This Machine 1 ❑ The Start Up screen is displayed until the machine is ready to scan. ❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed. (The background colour of the screen is changed to brown.) Press [➞] to switch to the Basic Features screen.
● If login authentication by the SDL or SSO login service is set: ❑ The Start Up screen is displayed until the machine is ready to scan. Before You Start Using This Machine 1 ❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed regardless of the Initial Function settings. (The background colour of the screen is changed to brown.) IMPORTANT • If you turn OFF the main power, wait at least 10 seconds before turning the main power back ON.
Things You Must Do Before Using This Machine This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. For the further details of the operations, see "Things You Must Do Before Using This Machine" in the Sending and Facsimile Guide. Before You Start Using This Machine 1 IMPORTANT • If you attempt to use the machine without registering the necessary information correctly, the machine may not function properly.
3 Press [Tel Line Type]. 4 Before You Start Using This Machine 1 Select the type of telephone line ➞ press [OK]. The selected mode is set. 5 Press [Done] repeatedly until the Basic Features screen appears.
Setting the Current Date and Time You can set the current date and time. The current date and time settings are used as standard timer settings for functions that require them. Before You Start Using This Machine 1 • GMT: The time at the Greenwich Observatory in England is called GMT (Greenwich Mean Time). • Time Zone: The standard time zones of the world are expressed globally in terms of the difference in hours ( up to 12 hours) from GMT ( 0 hours).
Enter the current date (day, month, year) and time using (numeric keys). 1 Before You Start Using This Machine 3 ● If you are setting the Time Zone: ❑ Press the Time Zone drop-down list ➞ select the time zone where the machine is located. NOTE • The default setting is 'GMT 00:00'. • If the desired time zone is not displayed, press [▼] or [▲] to scroll through the list. ● If you are setting Daylight Saving Time: ❑ Press [On] ➞ [Start Date].
❑ Select the month and day from the Month and Day drop-down lists, respectively. ❑ Press [ ] or [+] to enter the time of day you want Daylight Saving Time to take effect ➞ press [OK]. Before You Start Using This Machine 1 ❑ Press [End Date] ➞ make the settings in the same way as [Start Date] ➞ press [OK]. NOTE • If you set Daylight Saving Time, the machine automatically sets the standard time of the machine one hour forward at the specified date and time. • The default setting is 'On'. Between 2:00 a.m.
Registering This Machine's Fax Number You must store the machine's fax number. This number is printed on the document that you fax to the receiving party. The number may also be displayed on the touch panel display of the receiving party's machine, depending on their type of machine. NOTE 1 1 Press ➞ [Communications Settings] ➞ [User Settings] under . 2 Press [Unit Telephone #]. 3 Enter the unit's telephone number using (numeric keys) ➞ press [OK].
Registering Sender Names You can register any name as the sender's name, such as the section or department's name, or an individual's name. The registered sender's name can be displayed on the touch panel display of the recipient's machine and/or printed at the top of the documents that you send as the sender's information.
4 Enter the sender's name ➞ press [OK]. You can enter up to 24 characters for the sender's name. To cancel registering the sender's name, press [cancel]. The selected mode is set. Press [Done] repeatedly until the Basic Features screen appears. 1 Registering the Unit's Name Your name or company's name must be registered as the unit's name (a department name is optional).
1 1 Press ➞ [Communications Settings] ➞ [TX Settings] under . 2 Press [Unit Name]. 3 Enter a name ➞ press [OK]. Before You Start Using This Machine The selected mode is set. 4 1-32 Press [Done] repeatedly until the Send Basic Features screen appears.
Displaying a Help Screen ■ Usage Help Pressing after selecting a mode brings up a guide screen with an explanation of that mode. Use this help function if you do not understand how to use the mode you are setting. In this example, the Margin mode has been selected. If you press after pressing [Special Features] ➞ [Margin], the Help Function screen appears as shown on the right. To display the Help Menu screen, press [Help Menu]. To return to the screen for setting the Margin mode, press [Done].
1 Press [Making Copies] ➞ [Various originals]. 2 Press [Photo original] or [Text & Printed image contained] ➞ press [▼] or [▲] to read the detailed information on the selected mode. 1 3 Press [Done] to return to the Various Originals screen. Before You Start Using This Machine 4 Press [Done] to return to the Help Menu screen.
Routine Maintenance 2 CHAPTER This chapter describes how to load paper, and replace toner. Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper If the selected paper has run out during printing, a screen prompting you to load paper appears on the touch panel display. 2 IMPORTANT Routine Maintenance • A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place. • Do not load paper of an irregular size into the paper drawers. • Do not load the following types of paper into the paper drawers. Doing so may cause a paper jam.
1 Press and release the button on the paper drawer in which you want to load paper. 2 Grip the handle, and pull out the paper drawer until it stops. 3 Open a package of paper, and remove the paper stack. Routine Maintenance 2 CAUTION When loading paper, take care not to cut your hands on the edges of the paper. IMPORTANT Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight.
NOTE • For high quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package. 4 Load the paper stack into the paper drawer. Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer.
Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT You will not be able to make copies or print if you load paper that exceeds the loading limit, or if the paper drawer is not completely pushed into the machine. Always check that the paper drawers are in place.
Replacing the Toner Cartridge When there is only a small amount of toner remaining in the machine, the following message appears on the touch panel display, as shown. You can continue printing, but at this time you should purchase new toner of the indicated colour so that you have it available when needed.
IMPORTANT NOTE • When the message appears, approximately 10% of the toner is left. It is recommended that you get a new toner cartridge ready for replacement before the toner runs out. • If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge. 1 Open the front cover of the main unit. 2 Open the toner supply port cover.
3 Turn the knob of the toner cartridge in the direction of the arrow (counterclockwise). Routine Maintenance 2 ck Lo Un k loc Black Toner Cartridge Cyan, Magenta, or Yellow Toner Cartridge IMPORTANT Turn the knob on the black cartridge, until the arrow points to 'Unlock'. Turn the knob on the cyan, magenta, or yellow toner cartridge until it stops.
4 Grip the knob on the toner cartridge, and pull the toner cartridge out of the toner supply port. Pull the toner cartridge out halfway, then remove it completely while supporting it with your other hand from underneath. WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire.
6 Turn the knob of the toner cartridge in the direction of the arrow (clockwise) until it stops. Routine Maintenance 2 ck Lo k loc Un Black Toner Cartridge Cyan, Magenta, or Yellow Toner Cartridge IMPORTANT Before you turn the knob on the toner cartridge, make sure that the toner cartridge is pushed in as far as possible. 7 Close the toner supply port cover, and close the front cover of the main unit.
Troubleshooting 3 CHAPTER This chapter explains what to do in response to a paper jam and an error message display. Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing Paper Jams The screen indicating the location of the paper jam appears on the touch panel display, followed by instructions on how to clear the paper jam. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared. WARNING There are some areas inside the machine which are subject to high-voltages.
Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.
● If a paper jam occurs inside an optional unit ❑ See the instructions on the following pages. a Feeder (DADF-L1) (See "Feeder (DADF-L1) (Optional)," in the Reference Guide.) b Inner 2way Tray-C1 (See "Inner 2way Tray-C1 (Optional)," in the Reference Guide.) c Cassette Feeding Unit-Y1/Y2 (See "Cassette Feeding Unit-Y1/Y2 (Optional)," in the Reference Guide.) d Copy Tray-J1 (See "Copy Tray-J1 (Optional)," in the Reference Guide.
i Saddle Finisher-Q2/Q4 (See "Inside the Top Cover of Finisher-Q1/Q3 and Saddle Finisher-Q2/Q4 (Optional)," or "Buffer Pass Unit (Optional),"or "Inside the Front Cover of Finisher-Q1/Q3 and Saddle Finisher Q2/Q4 (Optional)," or "Saddle Stitcher Unit (Optional)," in the Reference Guide.) After you have removed all of the jammed paper at the locations indicated on the touch panel display, restore all levers and covers to their original positions.
List of Error Messages List of Error Codes without Messages If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen under [Log] from the System Monitor screen. (See "Job Details," in the Reference Guide.
# 037 Cause Documents could not be received because there was insufficient memory available. Remedy Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. #099 Cause Copying/printing was interrupted. Remedy Try copying/printing again. # 701 The specified Department ID does not exist, or the password has changed. Remedy Enter the correct Department ID or password using panel, and try again.
# 816 Cause Cannot print because the set page limit total has been reached. Remedy Contact your System Manager. # 849 Cause Device information could not be delivered because the client machine is processing a job. Remedy Try delivering device information again after the client machine finishes processing the job. # 850 Troubleshooting 3 Cause Device information could not be delivered because a screen relating to the delivered device information is being displayed.
# 853 Cause 1 When trying to print a large number of pages , the job is not performed due to insufficient memory resources. Remedy Reduce the number of pages tp print, or perform the print job again when no other jobs are reserved. Cause 2 The job could not be processed, because it was canceled from the printer driver while the print data was being sent to the machine. Remedy Try printing again.
Troubleshooting 3 3-10 List of Error Messages
Appendix 4 CHAPTER This chapter provides other useful information. Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4 Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multifunctional Operations The iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations.
*1 The machine's performance may be affected if image processing, such as compression, enlargement/reduction, and rotation, are carried out. *2 The output order of competing jobs varies, depending on whether an optional finisher is attached. When an optional finisher is attached: one set is output alternately for each job When an optional finisher is not attached: one page is output alternately for each job *3 The machine's processing speed may be lowered.
Available Paper Stock The paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand. (See "Identifying the Type of Paper in a Paper Source," in the Reference Guide.
Paper Source Paper Size SRA3 Width x Length Paper Drawer 1 Paper Drawer 2, 3, 4 Stack Bypass Paper Deck 320 mm x 450 mm 305 mm x 457 mm 297 mm x 420 mm A4 297 mm x 210 mm A4R 210 mm x 297 mm A5R 148 mm x 210 mm ISO-B5 176 mm x 250 mm *1 ISO-C5 162 mm x 229 mm *1 COM 10 104.7 mm x 241.3 mm *1 Monarch 98.4 mm x 190.
Check Sheet for the Periodic Inspection of the Breaker Copy this page for future use, and store it in a safe place near the machine in order to document your periodic inspections of the breaker. ■ How to Inspect the Breaker Periodically Follow the procedure described in "Periodic Inspection of the Breaker," on p. xxiii, once or twice a month. ■ How to Fill in This Check Sheet Fill in the date of inspection and the name of the inspector.
Canon Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Europe, Africa and Middle East Canon Europa N.V. P.O. Box 2262, 1180 EG Amstelveen, Netherlands Specifications subject to change without notice. © Canon Europa N.V. 2005 Canon Middle East FZ-LLC P.O. Box 27616 Dubai United Arab Emirates email: info@canon-me.
