Operation Manual

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8-23
Table of Contents
Index
Advanced Send
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
System Manager
Settings
Reports and Lists
Troubleshooting
Appendix
The printer port name is not displayed in [Print to the following
port(s)].
Q Are the machine and cable properly
connected?
A Check that the machine is connected to the
network using the proper cable, then restart the
machine. (See “Set the Machine for Network
Usage,” in the Quick Start Guide.)
Q Is the computer that is printing properly set up?
A Make sure the proper printer driver is installed.
(See “Installing/Uninstalling Software,” in the Quick
Start Guide.)
A Make sure the correct machine is set as the output
destination for the computer that is printing in
[Printers and Faxes] or [Printers].
The machine automatically connects to a destination other than
the intended destination via its dial-up access (when a dial-up
router is connected to your network).
Q Does the dial-up router send packets via
broadcast?
A If the dial-up router does not have to send packets
via broadcast, change the router settings to ensure
that it sends packets via a method other than
broadcast. If dial-up router has to send packets via
broadcast, check that the settings are correct.
Q Dose the file or mail server’s host name or IP
address set on the machine exist on the
network?
A Check that the file or mail server’s host name or IP
address set on the machine is correct.