Service manual

Chapter 13
13-1
13.1 Error Code Table
13.1.1 List of Error Codes
0011-2570
iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
T-13-1
13.2 Error Code Details
13.2.1 Error Code Details
0011-2580
iR2016J / iR2016 / iR2020 / / iR2016i / iR2020i
T-13-2
Error Code
Detail
Code
Error Name/Explanation of Error
E000 0000 Fixing temperature abnormal rise
E001
0000 Fixing unit temperature rise detection (by main thermistor)
0001 Fixing unit temperature rise detection (by sub thermistor)
E002 0000 Fixing unit temperature insufficient rise
E003
0000 Low fixing temperature detection after standby (by main thermistor)
0001 Low fixing temperature detection after standby (by sub thermistor)
E007 0000 Fixing film rotation error
E010 0000 Main motor rotation error
E019
0001 Waste toner full detection
0002 Waster toner full detection sensor failure
E052 0000 Duplex unit connection error
E100 0000 BD cycle out of range
E197 0000 Erroneous communication with printer engine
E500 0001 Finisher communication error
E520 0000 Offset error
E531 0000 Stapling error
E540
0001 Paper surface not detected (standard tray)
0002 Not moved within the specified time (standard tray)
0003 Sensor not reached within 3 seconds (standard tray)
0005 Encoder clock failure (standard tray)
E542
0001 Paper surface not detected (optional tray)
0002 Not moved within the specified time (optional tray)
0003 Sensor not reached within 3 seconds (optional tray)
0005 Encoder clock failure (optional tray)
E575 0000 Stack delivery error
E584 0000 Shutter failure
E716 0000 Erroneous communication with optional cassette
E719
0000 Erroneous communication with card reader (serial communication)
0002 Erroneous communication with coin vender (serial communication)
E733 0000 Erroneous communication between controller and printer
E736 0000 CCU communication error
E739 0000 Erroneous communication between controller and network board
E805 0000 Fan failure
E808 0000 Fixing drive circuit failure
Display
Code
Detail Code Main Cause/Symptom Countermeasure
E000 0000 Startup error
The temperature detected by the main
or sub thermistor does not rise to the
specified value during startup control.
- Check the fixing film connector.
- Replace the fixing film unit.
- Replace the DC controller PCB.
E001 0000 Abnormally high temperature (detected by main thermistor)
The main thermistor detected an
abnormally high temperature (240 deg
C) during temperature control.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the DC controller PCB.
0001 Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an
abnormally high temperature (295 deg
C) during temperature control.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the DC controller PCB.
E002 0000 Low temperature during temperature control.
The target temperature is not reached
during temperature control.
- Check the connector of the fixing film unit.
- Replace the fixing film unit.
- Replace the DC controller PCB.