Operation Manual

6
List of Error Messages
6-28
Troubleshooting
Remove the original from the platen glass.
Cause The original remains on the platen glass.
Remedy Remove the original from the platen glass, and place the original again.
Remove the original from the feeder.
Cause The original is placed both in the feeder and on the platen glass in a specified
mode with which the feeder cannot be used.
Remedy Remove the original from the feeder.
No toner.
Cause There is not enough toner left to print.
Remedy Add toner, using the toner cartridge recommended for use in this machine.
(See ‘Adding Toner,’ on p. 5-9.)
List of Error Codes Without Messages
If the job or operation does not complete correctly, check the End Code, and perform the
necessary operations according to the End Code displayed. You can check the End Code in
the Details screen under Log in the System Monitor screen. (See ‘Checking Print Job
Details,’ on p. 2-7.)
#99 Cause : Copy/print is interrupted.
Remedy : Try to copy/print again.
#816 Cause : Print cannot be performed because the number of prints is exceed-
ing that of the Impression Limit set in the Dept. ID Management.
Remedy : Contact your system manager.
#825 Cause : Print cannot be performed because the ID and password of the
reserved/current print job has been deleted, or the password has
been changed.
Remedy : Try again with the changed Department ID and password, or register
the new Department ID and password. If you do not know the pass-
word, contact your system manager.
E1L_US_U_.book-INDEX Page 28 Wednesday, May 23, 2001 11:40 PM