User`s guide

List of Error Messages

3-7

Troubleshooting

List of Error Messages

List of Error Codes without Messages

If a job or operation does not complete successfully, check the error code, and perform the

necessary operations according to the error code displayed. You can check the error code on

the Details screen under [Log] from the System Monitor screen. (See "Job Details," in the

Reference Guide.)

If a send, receive, or fax job does not complete successfully, the error code is printed in the

Results column on the Activity Report and Send Report. (See "Printing Communication

Reports," in the Sending and Facsimile Guide.)

Perform the necessary procedures according to the error code.

# 001

Cause 1 Differently sized originals were scanned, and the Different Size Originals mode was not set.

Remedy Place your originals, specify the Different Size Originals mode, and try scanning again.

Cause 2 Differently sized originals were scanned in the 2-Sided mode, and the Different Size Originals

mode was not set.

Remedy Place your originals, specify the 2-Sided and Different Size Originals modes, and try

scanning again.

# 009

Cause 1 There is no paper.

Remedy Load paper. (See "Paper Drawers," in the Reference Guide.)

Cause 2 The paper drawer is not inserted correctly into the machine.

Remedy Insert the paper drawer properly. (See "Paper Drawers," in the Reference Guide.)

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