User Guide

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Service Bulletin COPIER

Issued by Canon Europa N.V.

Location:

FIXING FEEDER ASSEMBLY

Subject:

Countermeasure when E800 or E197 (Error code) is displayed.

Detail:

Error code E800 or E197 is displayed.

<Cause>

When a user tries to pull out the fixing feeder unit forcibly while the fixing feeder unit releasing lever is not

released completely, a rear releasing arm becomes deformed. And, that causes the fixing feeder unit to lock

insufficiently when it is set. Then, E800 is displayed because interlock OFF is detected or E197 is displayed

because the contact of the drawer connecter is poor.

Change the shapes of releasing arm and interlock sensor flag as shown in the picture below in order to prevent

the arm from deforming. Also, increase the number of a fixing screw (XB3-6400-805) used for interlock sensor

flag from 1 to 2.

Model:

iR 5800C

iR 5800CN

iR C6800C

iR C6800CN

Ref No.:

iR6800C-021

(F2-T01-0M3-10052-01)

Date:

25-03-05

P-1 Releasing arm before deformation P-2 Releasing arm after deformation

PAGE 1
Service Bulletin COPIER Issued by Canon Europa N.V. Model: Ref No.: iR 5800C iR 5800CN iR C6800C iR C6800CN iR6800C-021 (F2-T01-0M3-10052-01) Date: 25-03-05 Location: FIXING FEEDER ASSEMBLY Subject: Countermeasure when E800 or E197 (Error code) is displayed. Detail: Error code E800 or E197 is displayed. When a user tries to pull out the fixing feeder unit forcibly while the fixing feeder unit releasing lever is not released completely, a rear releasing arm becomes deformed.
PAGE 2
iR6800C-021 P-3 Rear view of Releasing arm and Interlock sensor flag P-4 Top view of Releasing arm and Interlock sensor flag [1] Old type Interlock sensor flag [2] Old type Releasing arm [3] New type Interlock sensor flag [4] Added fixing screw [5] New type Releasing arm Servicing work: When the symptom above occurs, replace the releasing arm and interlock sensor flag with new ones at the same time and fix them with 2 screws. Service Parts: No. DESCRIPTION PARTS NO.