User guide

156
1
2
3
4
5
6
7
8
Preliminary Notes and
Legal Information
Contents: Basic
Operations
Camera Basics
Auto Mode/Hybrid
Auto Mode
Other Shooting
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Index
Basic Guide
P Mode
Cover
Advanced Guide
9
Appendix
Troubleshooting
Ifyouthinkthereisaproblemwiththecamera,rstcheckthefollowing.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
NothinghappenswhentheON/OFFbuttonispressed.
• Conrmthatthebatteryischarged(= 11).
• Conrmthatthebatteryisinsertedfacingthecorrectway(=
12).
• Conrmthatthememorycard/batterycoverisfullyclosed(=
13).
• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery a few times.
Thebatteryisdepletedquickly.
• Battery performance decreases at low temperatures. Try warming the battery a little
by putting it in your pocket, for example, ensuring that the terminals do not touch any
metal objects.
• If these measures do not help and the battery is still depleted soon after charging, it
has reached the end of its life. Purchase a new battery.
Thelensisnotretracted.
• Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again (=
13).
Thebatteryisswollen.
• Battery swelling is normal and does not pose any safety concerns. However, if battery
swellingpreventsthebatteryfromttinginthecamera,contactaCanonCustomer
Support Help Desk.
Display on a TV
CameraimageslookdistortedornotdisplayedonaTV(=  145).
Shooting
Cannotshoot.
• In Playback mode (= 15), press the shutter button halfway (= 27).
Strangedisplayonthescreenunderlowlight(=  27).
Strangedisplayonthescreenwhenshooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
• ThescreenmayickerandhorizontalbandingmayappearunderuorescentorLED
lighting.
Nodatestampisaddedtoimages.
• Congurethe[DateStamp ] setting (= 133). Note that date stamps are not
addedtoimagesautomatically,merelybecauseyouhaveconguredthe[Date/Time]
setting (=
41).
• Date stamps are not added in shooting modes (=
168) in which this setting cannot
becongured(=
41).
[h]ashesonthescreenwhentheshutterbuttonispressed,and
shootingisnotpossible(=
 35).
[ ]isdisplayedwhentheshutterbuttonispressedhalfway(=  40).
• Set [IS Mode] to [Continuous] (= 82).
• Settheashmodeto[h] (=
80).
• Increase the ISO speed (=
71).
• Mount the camera on a tripod or take other measures to keep it still. In this case, you
should set [IS Mode] to [Off] (=
82).
Shotsareoutoffocus.
• Press the shutter button halfway to focus on subjects before pressing it all the way
down to shoot (=
27).
• Make sure subjects are within focusing range (=
173).
• Set [AF-assist Beam] to [On] (=
51).
• Conrmthatunneededfunctionssuchasmacroaredeactivated.
• Try shooting with focus lock or AF lock (=
78, 79).
NoAFframesaredisplayedandthecameradoesnotfocuswhenthe
shutterbuttonispressedhalfway.
• To have AF frames displayed and the camera focus correctly, try composing the
shot with higher-contrast subject areas centered before you press the shutter button
halfway. Otherwise, try pressing the shutter button halfway repeatedly.