Series Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals. CD-ROM • Setting Up the Machine • Software Installation • Network Setting (Only for the MF 5770 model.) • Introduction on Use Guides with this symbol are PDF manuals included on the accompanying CD-ROM.
This equipment conforms to the essential requirements of EC Directive 1999/5/EC. We declare that this product conforms to the EMC requirements of EC Directive 1999/5/EC at nominal mains input 230 V, 50Hz although the rated input of the product is 200–240 V, 50/60Hz. This equipment has been tested in a typical system to comply with the technical requirements of EMC Directive. Use of shielded cable is required to comply with the technical requirements of EMC Directive.
Trademarks Canon® is a registered trademark, and UHQ™ is a trademark of Canon Inc. IBM® is a registered trademark. Microsoft® and Windows® are registered trademarks of Microsoft Corporation. Other brand and product names may be trademarks or registered trademarks of their respective companies. As an ENERGY STAR® Partner, Canon has determined that the machine meets the Energy Star guidelines for energy efficiency. Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Symbols Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Keys Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5 Copying Documents You Can Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Setting Enlarging/Reducing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Enlarging/Reducing Using Preset Copy Ratios . . . . . . . . . . . . . .
Chapter 10 Machine Settings Accessing the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Menu Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAPER SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . COMMON SETTINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Thank you for purchasing the Canon LaserBase MF5700 Series. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Illustrations Used in This Manual Unless otherwise mentioned, illustrations used in this manual are those taken when no optional equipment is attached to the LaserBase MF5770. The model LaserBase MF5770 is used for illustration purposes in this manual. When there is any difference between MF5730, MF5750 and MF5770, it is clearly indicated in the text, e.g., “Only for the MF5770 model.
1 Introduction CHAPTER This chapter describes the main components, the operation panel and the standby display of the machine. It also explains how to set the energy saver function. Customer Support Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 9, “Troubleshooting.
e Operation panel Controls the machine. f Output tray Outputs printouts. g Front cover Open it when you install the cartridge, or remove jammed paper. h Multi-purpose feeder Used when printing paper one by one manually. i Cassette Holds the paper supply. j Telephone line jack Connect the telephone cable. (Only for the MF5750/MF5770 models.) k External device jack Connect an external device. (Only for the MF5750/MF5770 models.
Rear View a b Introduction 1 c d e a USB port Connect the USB (Universal Serial Bus) cable. b Ethernet port Connect the network cable. (Only for the MF5770 model.) d Power socket Connect the power cord. e Extension cover Protects paper supply in the cassette from dirt and dust. c Face up cover Open it when you output paper face up, or remove jammed paper.
Operation Panel This section describes keys used when making copies, scanning and setting the Menu. For keys not described here, see Chapter 1, "Introduction," in the Facsimile Guide.
■ MF5750 d COPY 01 02 03 Redial / Pause 04 05 06 Coded Dial e fgh i j SCAN FAX ABC 1 GHI Menu JKL 4 07 08 09 11 12 7 Directory R OK DEF 3 1 MNO 5 TUV PQRS 10 2 8 6 WXYZ 9 Introduction a bc 0 Hook T k l m n p q r o s ■ MF5730 a b c e COPY fgh i j SCAN 1 2 3 4 5 6 7 8 9 Menu OK k m n o 0 p q r s 1-5
Standby Display The standby display differs depending on which mode is selected. The standby display in the Copy or Scan mode is as follows: ■ Copy Mode Copy ratio Paper size Introduction 1 Exposure Image quality Copy quantity ■ Scan Mode NOTE • When the machine is plugged in, the LCD displays for a while, then the standby display appears. • The standby display in the Fax mode appears only with the MF5750/MF5770 models. (See Chapter 1, "Introduction," in the Facsimile Guide.
Energy Saver Mode This machine provides an energy saver function. When no operations are performed for a specified number of minutes, the machine automatically enters the energy saver mode. NOTE • The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minutes. • Setting the Energy Saver Mode Manually 1 Press [Energy Saver]. The LCD is turned off and the Energy Saver key lights up.
2 Paper Handling CHAPTER This chapter describes the print media you can use with this machine, how to load them, and where the documents come out. Print Media Requirements For high-quality copies, we recommend using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, contact your local authorized Canon dealer or the Canon help line.
NOTE • The printing speed may become slower than usual depending on the paper size, the paper type, and the number • of sheets you specify. This is because the machine's safety function works to prevent the failure due to heat. Some types of paper may not feed properly into the cassette or the multi-purpose feeder.
Loading Paper This section describes how to load paper in the cassette and the multi-purpose feeder. CAUTION When loading paper, take care not to cut your hands on the edges of the paper. IMPORTANT Do not load paper from the back of the machine with the cassette in place. Doing so may damage the paper feeding assembly inside the machine. Paper Handling 2 NOTE • The paper in the multi-purpose feeder is fed prior to the paper in the cassette.
2 While holding the lock release lever on the paper guide at the rear of the cassette, slide the paper guide to the mark indicating the desired paper size. Paper Handling 2 IMPORTANT If the paper guide is not adjusted correctly for the size of the paper, the quality of your printouts may be adversely affected. 3 Fan the paper stack first, then tap the edges on a flat surface to even the stack. 4 Load the paper stack in the cassette with the print side down.
5 While holding the lock release lever on the paper guide on the left side of the cassette, slide the paper guide to the mark indicating the desired paper size. The paper guides on the sides of the cassette move together. Make sure the paper stack does not exceed the load limit mark (A) and it is loaded under the hooks (B) on the paper guides. B A B B IMPORTANT • Do not load different size and type of paper at the same time. • Do not load extra paper when there is still paper left in the cassette.
Loading Paper in the Multi-Purpose Feeder Use the multi-purpose feeder when you want to copy or print on the different paper which is in the cassette. Load paper one by one in the multi-purpose feeder. NOTE The paper in the multi-purpose feeder is fed prior to the paper in the cassette. 1 Slide the paper guides to the mark of the desired paper size.
NOTE When you load paper with a logo on, position the paper with the print side up (logo side) and insert it so that the top of the paper feeds first in the multi-purpose feeder. 3 Paper Handling 2 Specify the size and the type of the paper you load. For details on how to specify the paper size and type, see "Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder)," on p. 2-8.
2 Insert the envelope square into the multi-purpose feeder with the print side up and the right edge (i.e., closer to the stamp) first. 3 Specify the size and the type of the paper you load. Paper Handling 2 For details on how to specify the paper size and type, see "Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder)," on p. 2-8.
Specifying the Paper Type is selected as the default paper type. When using paper other than plain paper, you can specify the paper type according to the following. Specifying the paper type can prevent poor copy quality, or the printout not being printed correctly. 1 Press [Menu]. 2 Press [ (-)] or [ (+)] to select ➞ press [OK]. 3 Press [ (-)] or [ (+)] to select or ➞ press [OK]. 4 Press [ (-)] or [ (+)] to select ➞ press [OK].
Selecting the Paper Output Area Open the face up cover for face up paper output, or close the face up cover and pull out the output tray for face down paper output. Paper Handling 2 IMPORTANT Do not open or close the face up cover while copying and printing. Face down paper output delivers paper with the printed side down on the output tray. Face up paper output delivers paper with the printed side up from the output area.
Face Down Paper Output Area The paper is delivered with the printed side down on the output tray. Paper is stacked in printed order. Close the face up cover, and pull out the output tray. Paper Handling 2 IMPORTANT • Do not place the delivered paper back on the output tray. Doing so may result in paper jams. • Do not place objects other than paper on the output tray. Doing so may result in paper jams.
3 Document Handling CHAPTER This chapter describes the types of documents you can scan, or copy with this machine and how to set them on the platen glass or in the ADF. Document Requirements The documents you place on the platen glass or loaded in the ADF for copying, scanning, or sending must meet these requirements: Platen Glass ADF Type of Document Plain paper Thick documents Photographs Small documents (e.g., index cards) Special types of paper (e.g., tracing paper*1, transparencies*1, etc.
Scanned Area of a Document The shaded area in the illustration below shows the scanned area of a document. Make sure your document's text and graphics are within this area. MAX. 5.5 mm MAX. 5.5 mm MAX. 3 mm 3 Document Handling Scanning direction A4 MAX. 3 mm Setting Up Documents For scanning, place your documents on the platen glass or load them in the ADF. Where you set up your documents depends on the size and type of documents you want to scan. (See "Document Requirements," on p. 3-1.
The illustration below shows how to place an A4-size document on the platen glass. Document Handling 3 3 Gently lower the platen glass cover. The document is now ready for scanning. Loading Documents in the ADF 1 Fan the edges that will feed into the machine first, then tap the edges of multiple page documents on a flat surface to even the stack.
2 Adjust the document guides to the width of the document. 3 Load the documents face up in the ADF. Document Handling 3 NOTE • For multiple page documents, the pages are fed one by one from the top of the stack (from the first page). • Wait until all pages of your document have been scanned before starting a new job.
The Paper Path of the ADF 1 2 3 The machine scans documents from the first page. Scanning unit NOTE • When documents are loaded in the ADF, the scanning unit moves to the position shown above and stays there. • When documents are not loaded in the ADF, the scanning unit moves to scan it.
Printing from Your Computer 4 CHAPTER This chapter explains how to print the documents from your computer using the printer driver included in the CD-ROM. Before Printing Before printing, software must be installed in your computer. • If not, please see “Install software,” in the Set-Up Sheet or Chapter 1, "Installation," in the Software Guide. Check if the machine is selected as the default printer.
3 Select the command to print. In most cases, click [Print] in the [File] menu. The [Print] dialog box appears. 4 From the [Select Printer] list box or the [Name] pull-down list in the [Print] dialog box, select the printer to be used. 5 Click [Preference] or [Properties]. NOTE Depending on the application you are using, select the printer to be used in the [General] tab sheet in the [Print] dialog box, then specify the print settings in the corresponding tab sheet. (Only for Windows 2000.
Copying 5 CHAPTER This chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on setting up documents, see Chapter 3, "Document Handling.
Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/Reducing Using Preset Copy Ratios 1 Press [Enlarge/Reduce]. 2 Press [ (-)] or [ (+)] to select the copy ratio ➞ press [OK]. You can select from the following: - 200% MAX. - 141% A5 ➞ A4 - 100% - 70% A4 ➞ A5 - 50% MIN.
Improving Copied Image Adjusting the Image Quality (Resolution) You can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting the image quality. 1 Press [Image Quality]. 2 Press [Image Quality] repeatedly until the image quality you want appears.
Special Features The machine has the following SPECIAL COPY features. These features allow you to sort copies in page order and create special copies easily. - Collate Copy Sorts copies in page order. - 2 on 1 Reduces two documents to fit on a single paper. - Reserve Copy Reserves the next job while the machine is printing out. Collate Copy The collate copy allows you to sort copies in page order. It is convenient when you make multiple copies of multiple page documents.
4 Press [Start]. The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order. NOTE When scanning multiple page documents, may appear in the LCD, Press [OK] to make the document come out automatically. If the document does not come out, it may be jammed in the ADF. Follow the procedure in "Removing Jammed Paper from the ADF," on p. 9-6 to clear the paper jam in the ADF. If this happens, reduce the documents to be scanned.
2 on 1 Copy Use the 2 on 1 copy function to reduce two sheets to fit on one sheet. Documents Copy 2 on 1 1 1 2 2 5 NOTE Copying • This function is not available with an enlarging or reducing function. • This function is available only when the paper size setting is set to or . • When using the ADF, do not copy the documents printed on both sides. ■ When Loading Documents in the ADF 1 Load documents face up in the ADF.
■ When Placing a Document on the Platen Glass 1 Place the first page of a document on the platen glass. For details on how to place documents on the platen glass, see "Placing a Document on the Platen Glass," on p. 3-2. 2 Press [Collate/2on1] twice. <2ON1> appears in the LCD. 3 Use the numeric keys to enter the number of copies you want. You can set up to 99 copies. 4 Press [Start]. The machine begins scanning. Place the next page of the document on the platen glass.
Reserve Copy This feature allows you to reserve the next job while the machine is printing out a current job. NOTE The machine can store up to 10 copy jobs in memory. 1 Press [Stop/Reset] twice to return to the standby display while the machine is printing out. NOTE It is necessary to return to the standby display in order to reserve the next copy job. 2 Place the document you want to reserve on the platen glass or load it in the ADF.
Scanning 6 CHAPTER This chapter briefly explains how to scan documents into your computer using the scanner driver included in the CD-ROM. Before Scanning Before scanning, software must be installed in your computer. • If not, please see "Install software," in the Set-Up Sheet or Chapter 1, "Installation," in the Software Guide. Check if the scanner driver is installed in your computer by following this procedure.
2 Press [SCAN] ➞ [Start] on the machine. If you are asked to select the program to launch, select "MF Toolbox Ver4.7." Scanning starts. The MF Toolbox and the MF Toolbox settings dialog box will open, but the document will be scanned without pressing [Start]. The scanned document will be processed according to your settings.
7 Status Monitor CHAPTER This chapter explains how to check the status of the jobs stored in the machine, and to confirm or delete them as needed. Checking the Status of the Jobs Stored in the Machine Use [Status Monitor] to confirm or delete copy, fax*, print and report jobs stored in the machine. When using [Status Monitor], the LCD displays the jobs in the following order in each mode.
3 Press [ (-)] or [ (+)] to confirm the transaction number and time. NOTE For the fax job with multiple destinations (sequential broadcasting), only the fax/telephone number to be sent first is displayed. 4 If you want to delete the fax job, press [OK]. NOTE If you delete the fax job with multiple destinations, the machine does not send the fax to any of the destinations registered for the job. 5 If you decide to delete the job, press [ (-)] for .
4 If you want to delete the copy job, press [OK]. 5 If you decide to delete the job, press [ (-)] for . NOTE To cancel deleting the job, press [ 6 (+)] for . Once the job is deleted, the job cannot be restored. Press [Stop/Reset] to return to the standby display. Confirming and Deleting a Print Job 1 Press [Status Monitor]. 2 Press [ (-)] or [ (+)] to select ➞ press [OK]. NOTE • If there is no job, is displayed.
Maintenance 8 CHAPTER This chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. CAUTION • When cleaning the machine's exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine.
Cleaning the ADF Area Black lines may appear in copies when the ADF is used to feed documents. This is caused by paste, ink, correction fluid, or other foreign matters in the read area of the platen glass (shaded area). Use a clean soft cloth to wipe the read area clean. Take particular care to clean at the locations where the black lines are appearing on copies.
When to Replace the Cartridge The cartridge is a consumable item and should be replaced when the toner runs out. If white streaks or light bands appear on the printouts, the toner is running low. Paper feeding direction NOTE Before handling the cartridge, see the precautions in "Handling and Storing the Cartridge," on p. 8-4. Remove the cartridge from the machine. 2 Rock the cartridge 5 or 6 times to distribute the toner evenly. 3 Reinstall the cartridge in the machine. 4 Make a few test copies.
Print Yield This section describes the approximate number of printouts that can be made per cartridge. ■ Approximate Print Yield Canon Cartridge EP-27: Approx. 2,500 printouts (A4 at 4% dot coverage*). * The term “A4 at 4% dot coverage” denotes a document on which the area covered with toner is 4% of the total area of an A4-size sheet. • The actual number of printouts that can be made per cartridge depends in part on the exposure setting, room temperature, and humidity.
• Always hold the cartridge as shown so that the side with the instructions (A) faces up. Do not forcefully move or push the drum protective shutter (B) in any way. A B ■ Storage Precautions WARNING Do not store cartridges or copy paper in places exposed to open flames, as this may cause the toner or copy paper to ignite, resulting in burns or a fire. CAUTION Keep cartridges and other consumables out of the reach of children.
■ Storing Partially Used Cartridges If you remove a cartridge from the machine, store the cartridge as described below. Place the cartridge in its protective bag so that the side with the written instructions faces up. Then, place the cartridge into its shipping box. Be sure to securely close the lid of the shipping box. If you do not have the protective bag or shipping box for the cartridge, store the cartridge in a dark location.
3 Remove the new cartridge from its protective bag. NOTE Save the protective bag. You may need it later when you remove the cartridge from the machine. 4 Rock the cartridge 5 or 6 times to distribute the toner evenly. 5 Place the cartridge on a flat and stable surface. Fold the tab (A) on the sealing tape (B) as shown below, and pull it out straight while supporting the cartridge. Make sure that the tab itself is detached from the cartridge.
6 Hold the cartridge and align the projections (A) on both sides of the cartridge to the guides (B) in the machine, then gently slide the cartridge into the machine as far as it will go. Be sure to position the arrow mark (C) on the cartridge towards the inside of the machine. B A B A 8 Maintenance B 7 C Close the front cover. NOTE If the LCD displays , reset the machine by opening the front cover and then closing it.
Repacking and Transporting Your Machine Be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.g., when transporting over long distances), the following precautions should be taken. If you do not follow these precautions, the machine may be damaged or the quality of your printouts may be adversely affected. 1 Unplug the power cord. 2 If the machine is connected to a telephone or your computer, remove the telephone line or printer cable.
Transporting the Machine by Car Pack the machine, using the original packing material and box. Place the machine on a level, stable surface. IMPORTANT • Do not leave the machine inside a car for a long period of time; the temperature can become very high or low. • Avoid rough roads; excessive vibration may damage the machine or adversely affect the quality of your printouts. • Place a cover over the machine. Do not leave the machine in direct sunlight.
Troubleshooting 9 CHAPTER This chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. Clearing Jams This section describes how to remove jammed paper. Removing Jammed Paper from Inside the Machine When print media jams inside the machine, the LCD displays . CAUTION There are some areas inside the machine and cartridge which are subject to high voltages and high temperatures.
IMPORTANT • Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside the machine. • To avoid possible damage to the machine, do not touch the pins (A) near the left end of the transfer roller (B). A B • When removing the jammed paper, do not touch the transfer roller as its surface is very delicate and susceptible to finger oil and scratches, which may lead to print deterioration.
5 Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the machine. 6 If the leading edge of the paper is visible but has not entered the imaging area, pull the paper forwards and roll it inwards. Troubleshooting 9 IMPORTANT • Do not pull the jammed paper forward from the cassette. It may cause a machine malfunction.
• Do not pull the jammed paper upward; the toner on the paper will stain the machine and cause a permanent reduction in print quality. 7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine. 8 Carefully pull the jammed paper straight out through the rollers.
If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the machine. 9 Close the front cover. 10 Pull out the cassette completely. 11 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow.
12 Push the paper release levers back to their original position and close the face up cover. IMPORTANT • Be sure to push the paper release levers back to their original position. If the levers are left pushed down, the paper jam error will not be resolved. • Never push down the paper release levers while printing. This could result in damage to the fixing assembly. 13 Insert the cartridge back into the machine, then close the front cover. For details, see "Replacing the Cartridge," on p. 8-6.
2 Widen the document guides until they stop, and remove the paper so as not to be caught by the guides. Open the ADF and gently remove the jammed paper from the ADF. 3 Open the ADF and gently remove the jammed paper from the document output tray. Troubleshooting 9 NOTE After removing jammed paper, even edges of the document before loading it in the ADF again.
LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error. This section describes the general messages and those related to copy and print functions. For the messages related to fax functions, see Chapter 7, "Troubleshooting," in the Facsimile Guide. ADJUSTING WAITING TO SCAN Cause The machine is not ready for copying because you have just connected the power cord to the machine. Remedy Wait for a while.
DOCUMENT TOO LONG Cause The document is longer than 1 m, or is not feeding correctly. Remedy Reduce the length of the document to within 1 m, and then copy it. INSTALL CARTRIDGE Cause The cartridge is not installed or not installed correctly. Remedy Install the cartridge correctly. (See "Replacing the Cartridge," on p. 8-6.) MEMORY FULL Cause 1 The machine's memory is full because the collate copy or 2 on 1 copy function was set when a large document is loaded.
SUPPLY REC. PAPER Cause No paper is loaded in the cassette or multi-purpose feeder. Remedy Load paper in the cassette or multi-purpose feeder. (See "Loading Paper," on p. 2-3.) Make sure the paper stack in the cassette does not exceed the capacity of the cassette. Load paper in the multi-purpose feeder one by one. If you load paper while making copies, do not load a different paper size. On the second line in the LCD the message or and the paper size may appear.
Paper feeds skewed. (Printing is skewed.) Q Is paper loaded correctly? A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder is loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.) A Make sure the paper exit path is clear. Multiple sheets feed into the machine at the same time.
Paper feeds curled. Q Is the proper paper loaded? A Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 2, "Paper Handling.") Paper stacked roughly. Q Is the proper paper loaded? A Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 2, "Paper Handling.") A Check if the appropriate paper type is selected in in of the Menu. (See "Specifying the Paper Type," on p. 2-9.
Envelopes do not feed correctly. Q Are the envelopes loaded correctly? A Make sure the envelopes are loaded correctly. (See "Loading an Envelope in the Multi-Purpose Feeder," on p. 2-7.) Load an envelope one by one in the multi-purpose feeder. Q Is the proper envelope loaded? A Load the recommended envelopes (COM10, MONARCH, DL, or ISO-C5) in the multi-purpose feeder. (See "Loading an Envelope in the Multi-Purpose Feeder," on p. 2-7.) Copying Problems The machine will not make a copy.
Print Quality Problems The print quality is not what you expect; print is not clear, has missing dots or white streaks. Q Are the size, thickness and type of the paper you are using within the specifications of the machine? A Check that the paper you are using is supported by the specifications of the machine. (See "Print Media Requirements," on p. 2-1.) Q Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (See "Install cartridge," in the Set-Up Sheet.
Copies are too dark or too light. Q Is the exposure adjusted correctly? A Adjust the exposure correctly using [Exposure]. (See "Adjusting the Exposure (Density)," on p. 5-3.) Q Is the machine in the toner saver mode? A Set to in of the Menu. (See <3. TONER SAVER MODE> of "Menu Descriptions," on p. 10-3.) The printouts are partly missing or shaded when you make copies on heavy paper.
Printing Problems The Alarm indicator comes on. Q Does the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder? A Clear the paper jam, or load paper in the cassette or multi-purpose feeder. (For instructions on clearing paper jam, see "Clearing Jams," on p. 9-1. For instructions on loading paper, see "Loading Paper," on p. 2-3.
Scanned images are dirty. Q Is the platen glass or the platen glass cover clean? A Clean the platen glass or the platen glass cover. (See "Cleaning the Scanning Area," on p. 8-1.) White streaks appear on the left side of the image. Q Is the document placed on the platen glass correctly? A Place the document approximately 3 mm from the edge of the platen glass. General Problems The machine has no power.
If You Cannot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter, contact your local authorized Canon dealer or the Canon help line. CAUTION If the machine makes strange noises, emits smoke or strange smells, unplug the power cord immediately, and then contact your local authorized Canon dealer or the Canon help line. Do not attempt to disassemble or repair the machine yourself.
10 Machine Settings CHAPTER This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Accessing the Machine Settings 1 Press [Menu]. 2 Press [ (-)] or [ (+)] to select the menu you want to change ➞ press [OK]. You have now accessed the settings in the list. 3 Press [ (-)] or [ (+)] to select the sub menu you want to change ➞ press [OK]. NOTE • For details on sub menus, see "Menu Descriptions" below.
Name Descriptions 2. MP TRAY 1. PAPER SIZE Selects the paper size for the MP tray. A4, B5, A5, EXECUTIV, COM10, MONARCH, DL, ISO-C5, LTR, LGL 2. PAPER TYPE Selects the paper type to be used in the MP tray. PLAIN PAPER, PLAIN PAPER L, HEAVY PAPER, HEAVY PAPER H, TRANSPARENCY COMMON SETTINGS Name 1. DEFAULT SETTINGS COPY The Copy mode is selected as default. FAX* The Fax mode is selected as default. SCAN The Scan mode is selected as default. 2.
Name 4. RX DONE TONE Descriptions Sets the reception end tone settings. ERROR ONLY The reception end tone sounds only when any error occurs while printing. 1 to 3 (1) OFF The reception end tone does not sound. ON The reception end tone sounds. 1 to 3 (1) 5. PRINT DONE TONE Sets the printing end tone settings. ERROR ONLY The printing end tone sounds only when any error occurs while printing. 1 to 3 (1) OFF The printing end tone does not sound. ON The printing end tone sounds. 1 to 3 (1) 6.
COPY SETTINGS Name 1. STD. IMAGEQUALITY Selects the document type. TEXT/PHOTO: Text/photo mode TEXT: Character mode PHOTO: Photo mode 2. STANDARD EXPOSURE Sets how the exposure is adjusted. MANUAL Adjusts the exposure manually. The exposure can be adjusted in 9 increments. (center (5)) AUTO The exposure is adjusted automatically. 3. STD ZOOM RATIO Machine Settings Selects the copy ratio. MANUAL Selects the copy ratio. 50% to 200% (100%) PRESET RATIO Selects the preset copy ratio.
PRINTER SETTINGS Name 1. ERROR TIME OUT Descriptions Sets the length of time before the machine returns an error when no data is received from the computer. ON The error time out is on. Sets the time out period. 5SEC to 300SEC (15SEC) OFF The error time out is off. TIMER SETTINGS Name Descriptions 1. DATE/TIME SETTING* Sets the current date and time. year, month, day, hour, minute 2. DATE SETUP* Selects the format of the date displayed in the LCD. DD/MM YYYY, YYYY MM/DD, MM/DD/YYYY 3.
11 Appendix CHAPTER This chapter lists the specifications of the machine and the index.
Appendix 11 Copy Sizes A4 (210 mm x 297 mm) Automatic Document Feeder: 216 mm x 356 mm to 148 mm x 105 mm Non-image Area Paper: Max. 5 mm at each edge Envelope: Max. 5 mm at each edge Warm-up Time Approx. 240 sec. * (temperature: 20°C, humidity: 65%; from when the machine is plugged in until the standby display appears) * Warm-up time may differ depending on the condition and environment of the machine. First Copy Time Platen glass: Approx. 15 sec. ADF: Approx. 17 sec.
Index (–), (+) keys, 1-4 A ADF (Automatic Document Feeder), 1-1 capacity, 3-4 jams in, 9-6 loading documents in, 3-3 paper path, 3-5 Alarm indicator, 1-4 ALARM VOLUME setting, 10-2 AUTO CLEAR setting, 10-5 AUTO SORT setting, 10-4 C Cartridge handling, 8-4 recycling, 8-6 replacing, 8-3 storage, 8-5 Cassette, 1-2, 2-3 CHECK DOCUMENT message, 9-8 CHECK PAPER SIZE message, 9-8 CHECK PRINTER COVER message, 9-8 CHECK PRINTER message, 9-8 Cleaning ADF area, 8-2 machine's exterior, 8-1 periodic, 8-1 scanning are
G P General problems, 9-17 Paper I Image Quality adjusting, 5-3 key, 1-4 INSTALL CARTRIDGE message, 9-9 J Jammed paper removing from the ADF, 9-6 inside the machine, 9-1 Jams clearing, 9-1 K KEYPAD VOLUME settings, 10-2 L LCD, 1-4 LCD Messages, 9-8 LINE MONITOR VOL.
R U REC.
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A. 17, quai du President Paul Doumer 92414 Courbevoie Cedex, France CANON (U.K.) LTD.
