LBP112 User's Guide USRMA-2506-00 2018-08 en Copyright CANON INC.
Contents Important Safety Instructions ........................................................................................................... Installation ............................................................................................................................................................... 3 Power Supply Handling 2 ............................................................................................................................................................ 5 ..
Replacing the Drum Cartridge ................................................................................................................................. 64 Checking the Remaining Amount of Consumables .................................................................................................... 69 ...........................................................................................................................................
Important Safety Instructions Important Safety Instructions Important Safety Instructions ................................................................................................................... 2 Installation ............................................................................................................................................................ 3 Power Supply ......................................................................................................................
Important Safety Instructions Important Safety Instructions 2754-000 The content described in this chapter is for the prevention of damage to property and injury to users of the machine and others. Before using this machine, read this chapter and follow the instructions to properly use this machine. Do not perform any operations not described in this manual.
Important Safety Instructions Installation 2754-001 To use this machine safely and comfortably, carefully read the following precautions and install the machine in an appropriate location.
Important Safety Instructions where the machine operates be appropriately ventilated. Also avoid locations where people would be exposed to emissions from the machine.
Important Safety Instructions Power Supply 2754-002 ● Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock. ● The machine must be connected to a socket-outlet with grounding connection by the provided power cord. ● Do not use power cords other than the one provided, as this may result in a fire or electrical shock. ● The provided power cord is intended for use with this machine. Do not connect the power cord to other devices.
Important Safety Instructions Handling 2754-003 ● Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock. ● Do not disassemble or modify this machine. There are highvoltage and high-temperature components inside the machine which may result in a fire or electrical shock.
Important Safety Instructions Laser beam ● If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes. When transporting the machine ● To prevent damage to the machine during transport, perform the following. - Remove the toner cartridges and the drum cartridges. - Securely pack the machine in the original box with packing materials.
Important Safety Instructions Maintenance and Inspections 2754-004 Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting(P. 79) . If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved(P. 112) . ● Before cleaning, turn OFF the power and unplug the power plug from the AC power outlet.
Important Safety Instructions Consumables 2754-005 ● Do not dispose of used toner cartridges or the like in open flames. Also, do not store toner cartridges, drum cartridges, or paper in a location exposed to open flames. This may cause the toner to ignite, and result in burns or fire. ● If you accidentally spill or scatter toner, carefully gather the toner particles together or wipe them up with a soft, damp cloth in a way that prevents inhalation.
Important Safety Instructions ● Except when necessary, do not take out the toner cartridge from the packing material or from this machine. ● The toner cartridge is a magnetic product. Do not move it close to products susceptible to magnetism including floppy disks and disk drives. Doing so may result in data corruption. Handling the drum cartridge ● Be sure to hold the drum cartridge using the handle.
Important Safety Instructions *Even within the storable humidity range, water droplets (condensation) may develop inside the toner cartridge or the drum cartridge if there is a difference of temperature inside and outside the toner cartridge or the drum cartridge. Condensation will adversely affect the print quality of toner cartridges or drum cartridges.
Setting Up Setting Up Setting Up ............................................................................................................................................................. 13 Preparations Required Before Use ..................................................................................................................... 14 Installing Drivers ................................................................................................................................................
Setting Up Setting Up 2754-006 Before using the functions of the machine, the environmental conditions must be set in advance. To begin with, check the sequences of flow required to complete the setup, and then perform the actual settings. Preparations Required Before Use(P.
Setting Up Preparations Required Before Use 2754-007 Set up the machine using the following step. For more information about this step, click on the link to go to the corresponding section. Step 1 Installing Drivers(P.
Setting Up Installing Drivers 2754-00A Install the various drivers and associated software on your computer. 1 Make the necessary preparation before proceeding with the installation. ● If the machine is supplied with a CD-ROM/DVD-ROM, insert the CD-ROM/DVD-ROM into the drive on the computer. ● You can download drivers and software you are going to use from the Canon website (http:// www.canon.com/).
Setting Up Setting Up Print Server 2754-009 With a print server, you can reduce the load on the computer that you print from. The print server also makes it possible to install the drivers on each computer over the network, which saves you the trouble of installing the drivers on each computer by using the provided CD-ROM/DVD-ROM. To set up a computer on the network as a print server, configure the settings for sharing the printer.
Setting Up ● Select additional drivers from the following, according to the operating system of the print server. Print server Select the check box for 32-bit operating systems [x64] 64-bit operating systems [x86] under [Processor] ● If you do not know whether your Windows operating system is a 32-bit or 64-bit version, see Checking the Bit Architecture(P. 135) .
Setting Up Printing from a Computer(P.
Basic Operations Basic Operations Basic Operations ............................................................................................................................................... 20 Parts and Their Functions ................................................................................................................................... 22 Front Side .............................................................................................................................................
Basic Operations Basic Operations 2754-00C This chapter describes the parts of the machine and basic operations, such as how to load paper. ◼ Parts and Their Functions This section describes the names and functions of the exterior and interior parts of the machine. Functions(P. 22) Parts and Their ◼ Printer Status Window This section explains how to use the "Printer Status Window" utility to check the machine's status and make machine settings. Printer Status Window(P.
Basic Operations ◼ Entering Sleep Mode This section describes how to set the sleep mode. Entering Sleep Mode(P. 40) ◼ Setting Auto Shutdown Time This section describes how to enable the auto shutdown function. 21 Setting Auto Shutdown(P.
Basic Operations Parts and Their Functions 2754-00E This section describes the parts of the machine (exterior, front side and back side) and how they function. In addition to describing the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges, etc., this section also describes the functions of the keys and meaning of indications by indicators of the machine. Read this section for tips on how to use the machine properly. Front Side(P. 23) Back Side(P.
Basic Operations Front Side 2754-00F Output cover ● Place the output cover whenever you use the machine. ● Do not place or drop heavy objects on the output cover. Output tray Printed paper is output to the output tray. Alarm indicator Lights up or flashes when a paper jam or other error occurs. Solve the problem following the message displayed in the Printer Status Window. Countermeasures for Each Message(P.
Basic Operations Lift handles Hold the lift handles when carrying the machine. Relocating the Machine(P. 71) Ventilation slots Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects on the ventilation slots prevents ventilation. Toner cover Open the toner cover when replacing toner cartridges or drum cartridges. Procedure for Replacing the Toner Cartridge(P. 61) Procedure for Replacing the Drum Cartridge(P.
Basic Operations Back Side 2754-00H Rating label The label shows the serial number, which is needed when making inquiries about the machine. Problem Cannot Be Solved(P. 112) USB port Connect a USB cable when connecting the machine and a computer. Power socket Connect the power cord. Anti-theft Security Slot ● This machine is provided with a security slot, to which you can attach security wire or equivalent. ● The hole of the security slot is 4.4 mm wide and 8.3 mm high.
Basic Operations Drawer 2754-00J Paper cover Remove this cover to load paper in the drawer. Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Drawer(P.
Basic Operations Printer Status Window 2754-00K The Printer Status Window is a utility that allows you to check the machine's status, view error information, and make settings related to the machine, such as power saving settings. You can also use it for operations such as cancelling a print job or printing a list of the machine's settings. The Printer Status Window utility is installed on your computer when you install the printer driver. Displaying the Printer Status Window(P.
Basic Operations [Job] menu Allows you to check documents that are printing or waiting. You can also select documents and cancel printing. [Options] menu Allows you to execute maintenance functions, such as printing setting lists or cleaning the fixing unit, and to make machine settings, such as power saving settings. You can also check information such as the total number of pages printed. [Help] menu Displays Help about the Printer Status Window and version information.
Basic Operations Icon Displays an icon that indicates the machine's status. The normal status is display changes to one of / / but when an error occurs, the , depending on the message. Message area Displays messages about the machine's status. If an error or warning occurs, this area displays an explanation beneath the error message or warning, together with information about how to deal with the problem. Countermeasures for Each Message(P.
Basic Operations Turning ON the Machine 2754-00L This section describes how to turn ON the machine. 1 Make sure that the power plug is firmly inserted into a power outlet. 2 Press the power switch. ➠ The power indicator lights and the machine is ready for printing. ● A blank sheet of paper may be output when you turn ON the power for the first time after purchasing the machine. This is not a malfunction. LINKS Turning OFF the Machine(P.
Basic Operations Turning OFF the Machine 2754-00R This section describes how to turn OFF the machine. 1 Press the power switch. ● Make sure that the power indicator has gone out. ● It may take some time for the machine to completely shut down. Do not unplug the power cord until the power indicator goes out. ● To restart the machine, wait for at least 10 seconds after the machine is turned OFF. ● Even when the power is turned OFF, the machine continues to consume a small amount of power.
Basic Operations Loading Paper 2754-00S You can load the paper into the drawer. See Available Paper(P. 122) for available paper sizes and types. About Paper Precautions for Paper(P. 32) Storing the Paper Printed with the Machine(P. 33) How to Load Paper Loading Paper in the Drawer(P. 34) Loading Envelopes(P. 37) Loading Preprinted Paper(P. 39) Precautions for Paper Do not use the following types of paper: ● A paper jam or printing error may occur.
Basic Operations ● Do not store the paper vertically or do not stack too much paper. ● Do not store the paper in direct sunlight, or in a place subject to high humidity, dryness, or drastic changes in temperature or humidity. When printing on paper that has absorbed moisture ● Steam may emit from the paper output area, or water droplets may form around the paper output area.
Basic Operations Loading Paper in the Drawer 2754-00U Load the paper into the drawer. Always load paper in portrait orientation ● Paper cannot be loaded in landscape orientation. Be sure to load paper in portrait orientation, as shown in the illustration below. 1 Open the drawer. When replenishing paper When the drawer is already opened and the paper cover is covered, remove the paper cover. 2 Spread the paper guides apart. ● Slide the paper guides outward.
Basic Operations 3 Load the paper and slide it all the way in, until it touches the back side. ● Load the paper in portrait orientation (with the short edge toward the machine) and the print side face up. Paper cannot be loaded in landscape orientation. ● Before loading it, fan the paper stack well, and tap it on a flat surface to align the edges. Keep the paper stack within the load limit guides Make sure that the paper stack does not exceed the load limit guides ( cause paper jams.
Basic Operations Align the paper guides securely against the paper Paper guides that are too loose or too tight may cause misfeeds or paper jams. 5 Replace the paper cover. ● When performing printing, open the paper stopper in advance so that the output paper does not fall out of the output tray. ● After reloading paper that has run out during printing, or resetting the paper after a paper error notification, press the Paper key to restart printing.
Basic Operations Loading Envelopes 2754-00W Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. Before Loading Envelopes(P. 37) Loading Envelopes in the Drawer(P. 38) ● This section describes how to load envelopes in the orientation you want, as well as procedures that you need to complete before loading envelopes.
Basic Operations Loading Envelopes in the Drawer Load the envelopes Monarch, No. 10 (COM10), DL, or C5 in portrait orientation (with the short edge toward the machine), with the non-glued side (front side) face up. You cannot print on the reverse side of envelopes. ● Load the envelopes so that the edge with the flap is toward the left side as shown in the illustration.
Basic Operations Loading Preprinted Paper 2754-00X When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading. Load the paper properly so that printing is performed on the correct side of the paper with a logo. Making Printouts on Paper with Logos(P. 39) ● This section mainly describes how to load preprinted paper with the proper facing and orientation.
Basic Operations Entering Sleep Mode 2754-00Y The sleep mode function reduces the amount of power consumed by the machine by temporarily stopping some internal operations. You can set up the machine to enter sleep mode automatically when it remains idle for a certain length of time. The factory default setting for the amount of time that elapses before the machine enters sleep mode is 1 minute. We recommend using the factory default setting to save the most power.
Basic Operations Setting Auto Shutdown 2754-010 Set a timer to automatically shut down the machine after the specified period of idle time has elapsed since the machine entered the sleep mode. 1 Select the machine by 2 Select [Options] 3 Make auto shutdown settings, and click [OK]. in the system tray. [Device Settings] [Auto Shutdown Settings]. [Auto Shutdown after Fixed Period] Select the check box to enable auto shutdown after the time specified with [Auto Shutdown After].
Printing Printing Printing .................................................................................................................................................................. 43 Printing from a Computer ................................................................................................................................... 44 Canceling Prints .............................................................................................................................................
Printing Printing 2754-011 You can print documents on your computer by using the printer driver. ◼ Printing from a Computer You can print a document made on your computer by using the printer driver. Printing from a Computer(P.
Printing Printing from a Computer 2754-012 You can print a document made with an application on your computer by using the printer driver. There are useful settings on the printer driver, such as enlarging/reducing, that enable you to print your documents in various ways. Before you can use this function, you need to complete some procedures, such as installing the printer driver on your computer. For more information, see the manuals for the relevant drivers on the online manual website.
Printing 4 Click [Print] or [OK]. ➠ Printing starts. ● If you want to cancel printing, see Canceling Prints(P. 46) . LINKS Checking the Printing Status(P.
Printing Canceling Prints 2754-013 You can cancel printing from your computer or the Cancel Job key of the machine. From a Computer(P. 46) From the Cancel Job key(P. 47) From a Computer You can cancel printing from the Printer Status Window. 1 Select the machine by clicking in the system tray. ➠ The Printer Status Window is displayed. 2 Cancel the print job. To cancel a print job that is currently printing 1 Click . ➠ Printing of the current document is canceled.
Printing 2 Select the document that you want to cancel, and click [Delete]. 3 Click [OK]. ➠ Printing of the selected document is canceled. ● Several pages may be output after you cancel printing. Canceling from an application ● On some applications, a screen like shown below appears. You can cancel printing by clicking [Cancel]. From the Cancel Job key Cancel printing using the Cancel Job key. ● Several pages may be output after you cancel printing.
Printing LINKS Basic Printing Operations(P. 44) Checking the Printing Status(P.
Printing Checking the Printing Status 2754-014 You can check the current print statuses. Useful in the Following Cases ● When your documents are not printed for a long time, you may want to see the waiting list of the documents waiting to be printed. 1 Select the machine by clicking 2 Select [Job] in the system tray. [Job Status]. ➠ A list of documents appears, showing documents that are being printed or waiting to be printed. LINKS Basic Printing Operations(P. 44) Canceling Prints(P.
Managing the Machine Managing the Machine Managing the Machine ................................................................................................................................. 51 Updating the Firmware .......................................................................................................................................
Managing the Machine Managing the Machine 2754-02X This chapter describes how to update the machine's firmware. ◼ Managing the System Configuration and Settings Updating the Firmware(P.
Managing the Machine Updating the Firmware 2754-015 You can access the latest firmware version on the Internet from a computer and perform the update from the computer if the version currently installed in the machine is not the latest. When you have downloaded the latest firmware version from the Canon website, use "User Support Tool" utility software to update the firmware from a computer.
Maintenance Maintenance Maintenance ....................................................................................................................................................... 54 Regular Cleaning ................................................................................................................................................. 56 Cleaning the Exterior ....................................................................................................................................
Maintenance Maintenance 2754-016 This chapter describes upkeep of the machine, including how to clean the machine and adjustment of print quality. ◼ Basic Cleaning Regular Cleaning(P. 56) ◼ Replacing Consumables Replacing the Toner Cartridge(P. 59) Replacing the Drum Cartridge(P. 64) Checking the Remaining Amount of Consumables(P. 69) Consumables(P.
Maintenance ◼ Adjusting and Managing the Machine Relocating the Machine(P. 71) Viewing the Counter Value(P. 73) Printing Lists of Settings(P.
Maintenance Regular Cleaning 2754-017 Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Where to Clean Exterior of the machine and ventilation slots Cleaning the Exterior(P. 57) Internal fixing assembly Cleaning the Fixing Assembly(P.
Maintenance Cleaning the Exterior 2754-018 Regularly wipe the exterior of the machine, especially around the ventilation slots, to keep the machine in good condition. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. 2 Clean the exterior of the machine and the ventilation slots. ● Use a soft, well-wrung-out cloth dampened with water or a mild detergent diluted with water.
Maintenance Cleaning the Fixing Assembly 2754-019 Dirt may adhere to the fixing assembly inside the machine and cause black streaks to appear on printouts. To clean the fixing assembly, perform the following procedure. Note that you cannot clean the fixing assembly when the machine has documents waiting to be printed. To clean the fixing assembly, you need plain A4 size paper. Set the paper in the drawer before performing the following procedure. Loading Paper(P.
Maintenance Replacing the Toner Cartridge 2754-01A The machine displays a message in the Printer Status Window when the amount remaining in the toner cartridge is low. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the toner cartridges in the Printer Status Window ( Checking the Remaining Amount of Consumables(P. 69) ). When a Message Appear(P. 59) Procedure for Replacing the Toner Cartridge(P.
Maintenance 3 In [Toner] under [Amount Remaining in the Cartridge to Display Warning], specify the amount remaining in the toner cartridge to display the message, then click [OK]. If you are using a toner cartridge that is not a Canon product or the amount remaining in the toner cartridge cannot be detected correctly, it is possible that no message will be displayed. Disabling Message Display You can disable display of the message [The toner cartridge needs to be replaced soon.
Maintenance Procedure for Replacing the Toner Cartridge 1 Remove the output cover. 2 Close the paper stopper, and then open the toner cover. 3 Remove the toner cartridge. Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
Maintenance 4 Remove the new toner cartridge from the protective package. 1 Pull the tab of the protective package on a flat place. 2 Pull out the toner cartridge. 5 Shake the toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge, and then place it on a flat surface. 6 Replace the toner cartridge. 7 Close the toner cover.
Maintenance 8 Replace the output cover. LINKS Consumables(P.
Maintenance Replacing the Drum Cartridge 2754-01C The machine displays a message in the Printer Status Window when the amount remaining in the drum cartridge is low. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the drum cartridges in the Printer Status Window ( Checking the Remaining Amount of Consumables(P. 69) ). When a Message Appear(P. 64) Procedure for Replacing the Drum Cartridge(P.
Maintenance 3 In [Drum] under [Amount Remaining in the Cartridge to Display Warning], specify the amount remaining in the drum cartridge to display the message, then click [OK]. If you are using a drum cartridge that is not a Canon product or the amount remaining in the drum cartridge cannot be detected correctly, it is possible that no message will be displayed. Disabling Message Display You can disable display of the message [The drum cartridge needs to be replaced soon.
Maintenance Procedure for Replacing the Drum Cartridge 1 Remove the output cover. 2 Close the paper stopper, and then open the toner cover. 3 Remove the toner cartridge. Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
Maintenance 4 Remove the drum cartridge. Do not shake or tilt the drum cartridge. Also, make sure to avoid applying shocks to the drum cartridge, such as by hitting it against something. Doing so may cause the toner left in the drum cartridge to leak. Remove the drum cartridge gently at the same angle as the slot. 5 Remove the new drum cartridge from the protective bag. 6 Replace the drum cartridge. 7 Insert the toner cartridge.
Maintenance 8 Close the toner cover. 9 Replace the output cover. LINKS Consumables(P.
Maintenance Checking the Remaining Amount of Consumables 2754-01E Use the procedure below to check the amount remaining in the toner cartridges, etc. It is particularly important to check whether you need to have a new toner cartridge or a new drum cartridge ready before starting a large print job. Display the Printer Status Window ( [Consumables Information] Displaying the Printer Status Window(P.
Maintenance Consumables(P.
Maintenance Relocating the Machine 2754-01F The machine is heavy. Make sure to follow the procedure below when moving the machine to avoid injury, and also make sure to read the safety precautions before you begin. Important Safety Instructions(P. 2) 1 Turn OFF the machine and computer. ● When you turn OFF the machine, data that is waiting to be printed is deleted. 2 Disconnect the cables and cord from the machine in numerical order as in the illustration below.
Maintenance 5 Close the drawer, paper stopper, and all similar parts, and then move the machine to a new location. ● Check how heavy the machine is and carry it without straining. Hold the lift handles, and lift up the machine. 6 Main Unit(P. 120) Carefully place the machine at the new installation site. ● For information about how to install the machine after relocating it, see "Getting Started." Their Contents(P.
Maintenance Viewing the Counter Value 2754-01H You can check total for the number of pages used for printouts. The number of printouts includes printouts of the list as well as printouts of data from computers. Display the Printer Status Window ( Displaying the Printer Status Window(P.
Maintenance Printing Lists of Settings 2754-01J You can print information and settings registered in the machine as a list. User Data List You can check the list of the settings as well as the content that has been registered in the machine by printing a User Data List. Before starting, load A4 size paper in the drawer. Loading Paper in the Drawer(P. 34) Display the Printer Status Window ( [Utility] [User Data List] [OK] Displaying the Printer Status Window(P.
Maintenance Consumables 2754-01K The following is a guide to the estimated replacement time for the consumables used in this machine. Purchase consumables at your local authorized Canon dealer. Observe safety and health precautions when storing and handling consumables. For optimum print quality, using Canon genuine Toner, Cartridge and Parts is recommended. ● To handle and store consumables, observe precautions in "Getting Started" provided for this product.
Maintenance Be careful of counterfeit toner cartridges ● Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see canon.com/counterfeit. ● When replacing toner cartridges, see Replacing the Toner Cartridge(P. 59) .
Maintenance ● When replacing drum cartridges, see Replacing the Drum Cartridge(P. 64) .
Troubleshooting Troubleshooting Troubleshooting ............................................................................................................................................... 79 Common Problems .............................................................................................................................................. 81 Installation/Settings Problems ........................................................................................................................
Troubleshooting Troubleshooting 2754-01L When a problem occurs, check this chapter to find out solutions before contacting Canon. ◼ Common Problems This section describes how to take action when you suspect that the machine is malfunctioning. Problems(P. 81) Common ◼ When You Cannot Print Properly This section describes how to take action when printing results are not satisfactory or the paper creases or curls. When You Cannot Print Properly(P.
Troubleshooting 80
Troubleshooting Common Problems 2754-01R If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Check the Following Is the machine turned ON? Is the power cord connected? ● If the machine is turned ON but does not respond, turn it OFF, check whether the power cord is connected correctly, and turn it back ON.
Troubleshooting Installation/Settings Problems 2754-01S See Common Problems(P. 81) also. Problem with the USB Connection(P. 82) Problem with the Print Server(P. 82) Problem with the USB Connection Cannot communicate. ● Change the USB cable. If you are using a long USB cable, replace it with a short one. ● If you are using a USB hub, connect the machine directly to your computer using a USB cable. Problem with the Print Server You cannot find the print server to connect to.
Troubleshooting Printing Problems 2754-01U See Common Problems(P. 81) also. Printing results are not satisfactory. Paper creases or curls. When You Cannot Print Properly(P. 85) You cannot print. ● Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver. Check the print settings of your application. Printing a Test Page in Windows(P. 134) If you cannot print a test page, check the following according to your environment.
Troubleshooting It takes a long time before printing starts. ● Did you print to narrow width paper? After you print to narrow width paper, the machine may cool itself to maintain the print quality. As a result, it may take some time before the next job is printed. Wait until the machine is ready to print. Printing will resume when the temperature inside the machine has fallen.
Troubleshooting When You Cannot Print Properly 2754-01W If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. ◼ Problems with Image Quality Smudge Marks Appear on the Edge of Printouts(P. 87) Toner Smudges and Splatters Appear(P. 88) Streaks Appear/Printing is Uneven(P. 91) Printing Results Are Not Satisfactory(P. 87) Smudges Appear on Printouts(P.
Troubleshooting Spots Appear(P. 94) Reverse Side of Paper is Smudged(P. 94) ◼ Problems with Printout Paper Paper Creases(P. 96) ◼ Problems with Paper Feed Printouts Are Skewed(P. 98) Printed Barcode Cannot Be Read(P. 95) Paper Creases or Curls(P. 96) Paper Curls(P. 96) Paper Is Fed Incorrectly(P. 98) Paper Is Not Fed/Two or More Sheets Are Fed Together(P.
Troubleshooting Printing Results Are Not Satisfactory 2754-01X Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first. Cleaning(P. 56) Regular Smudge Marks Appear on the Edge of Printouts Are you using appropriate paper? ● Check the supported paper types and replace with an appropriate type. Also, set the paper size and type correctly. Available Paper(P. 122) Loading Paper(P.
Troubleshooting [Options] [Device Settings] [Assisting Print Settings] [Special Print Adjustment A] Select mode Afterimages Appear in Blank Areas Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Available Paper(P. 122) Loading Paper(P. 32) Is the amount remaining in the toner cartridge running low? ● Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
Troubleshooting ● Setting [Use Special Print Adjustment U] to on in the Printer Status Window may solve the problem. Displaying the Printer Status Window(P. 27) [Options] box [Device Settings] [Assisting Print Settings] Select the [Use Special Print Adjustment U] check Are you using paper containing much paper dust or other dust particles? ● Smudges may appear in a printout when the paper has a lot of paper dust or other dust particles.
Troubleshooting [Options] box [Device Settings] [Assisting Print Settings] Select the [Use Special Print Adjustment G] check Are you using rough-surface paper? ● Printed images may be faint when they are printed on rough-surface paper. Setting [Use Special Print Adjustment Q] to on in the Printer Status Window may solve the problem. Displaying the Printer Status Window(P.
Troubleshooting A Portion of the Page Is Not Printed Do you print data without margins? ● This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print.
Troubleshooting [Options] box [Device Settings] [Assisting Print Settings] Select the [Use Special Print Adjustment Q] check ● Setting this to on may affect the image quality. Are you using the machine in an environment with high humidity? ● Change the setting for [Use Special Print Adjustment T] in the Printer Status Window. Setting this item to on may solve the problem. Displaying the Printer Status Window(P.
Troubleshooting Are you using a specific type of paper? ● The printed side may come out in grayish color for certain type of paper. Check the type of paper you are using and try a different type. Available Paper(P. 122) ● Setting [Use Special Print Adjustment U] or [Use Special Print Adjustment G] to on in the Printer Status Window may solve the problem. Displaying the Printer Status Window(P.
Troubleshooting Available Paper(P. 122) Loading Paper(P. 32) Is the amount remaining in the toner cartridge running low? ● Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary. ● Regardless of the amount remaining in the toner cartridge, the toner cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the toner cartridge. Replacing the Toner Cartridge(P.
Troubleshooting Have you cleaned the fixing unit? ● Clean the fixing unit. Cleaning the Fixing Assembly(P. 58) Printed Barcode Cannot Be Read Are you trying to read a small barcode or one with thick lines? ● Enlarge the barcode. ● Changing the [Select Line Width] setting may solve the problem. Displaying the Printer Status Window(P.
Troubleshooting Paper Creases or Curls 2754-01Y Paper Creases Is paper loaded correctly? ● If paper is not loaded below the load limit line or is loaded obliquely, it may crease. Loading Paper(P. 32) Are you using paper that has absorbed moisture? ● Replace with appropriate paper. Loading Paper(P. 32) Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Available Paper(P. 122) Loading Paper(P.
Troubleshooting ● Reload the paper by changing the side to print on (front side/back side). ● In rare cases the symptom may become worse depending on the paper. If this occurs, change the side to print on back to the previous side. Are you using paper that has absorbed moisture? ● Replace with appropriate paper. Loading Paper(P.
Troubleshooting Paper Is Fed Incorrectly 2754-020 Printouts Are Skewed Do the paper guides align with the edges of the paper? ● If the paper guides are too loose or too tight, the printouts are skewed. Loading Paper(P. 32) Are you printing on curled envelopes? ● Uncurl the envelopes, and print again. Loading Envelopes(P. 37) Paper Is Not Fed/Two or More Sheets Are Fed Together Is paper loaded correctly? ● Fan the paper stack thoroughly so that paper is not stuck together.
Troubleshooting Countermeasures for Each Message 2754-021 A message appears in the Printer Status Window when there is a problem with print processing, when the machine cannot communicate, or when some other problem prevents normal operation. Find out more information about messages in the following list. Cannot Communicate with Printer In a terminal connection environment, the machine is redirected and a setting problem prevents communication.
Troubleshooting ● Even when this message is displayed, you can continue printing by clicking , though the amount remaining in the drum cartridge cannot be displayed correctly. ● Problems resulting from the use of drum cartridges that are not Canon products are not covered under the warranty. Cannot Establish Communication with Toner Cartridge The toner cartridge is not installed correctly. ● Install the toner cartridge correctly. Replacing the Toner Cartridge(P. 59) The toner cartridge is damaged.
Troubleshooting Loading Paper in the Drawer(P. 34) The job may not be printed normally. ● You can click to continue printing. If you continue printing and the results are not satisfactory, print the job again. Check Printer The drum cartridge or the toner cartridge is not set. ● Set the drum cartridge or the toner cartridge correctly. Replacing the Drum Cartridge(P. 64) Replacing the Toner Cartridge(P. 59) There is paper from a paper jam left inside the machine.
Troubleshooting ● Check the port. Checking the Printer Port(P. 136) If the port you need is not available ● Reinstall the printer driver. For more information, see the manuals for the relevant drivers on the online manual website. Non-Canon Cartridge May Be in Use The drum cartridge or the toner cartridge used may not be a genuine Canon product. ● Only genuine Canon drum cartridges or toner cartridges should be used as replacement drum cartridges or toner cartridges. Consumables(P.
Troubleshooting ● Load the paper according to the supplementary information displayed below the message. If you loaded paper in the drawer, press the Paper key on the machine. Loading Paper in the Drawer(P. 34) Paper Jam inside Printer Paper jams. ● Remove the jammed paper, and print again (Printing may resume automatically). Clearing Paper Jams(P. 105) Replace Drum Cartridge The drum cartridge has reached the end of its lifetime. ● Replacing the drum cartridge with a new one is recommended.
Troubleshooting ● If the toner cover is not closed completely, check to make sure that the cartridges have been pushed all the way in. Updating Firmware The firmware is being updated. ● Printing is not possible while the firmware is being updated. Print again after the firmware has been updated.
Troubleshooting Clearing Paper Jams 2754-022 If a paper jams, [Paper Jam inside Printer] is displayed in the Printer Status Window. If it is difficult to understand the procedures in the Printer Status Window, see the following sections to clear jams. Output tray Paper Jams inside the Machine(P. 107) Inside of the machine Paper Jams inside the Machine(P. 107) Drawer Paper Jams inside the Machine(P.
Troubleshooting 106
Troubleshooting Paper Jams inside the Machine 2754-023 Remove the jammed paper according to the procedure below. Do not forcibly remove jammed paper from the machine. If the jammed paper cannot be removed easily, proceed to the next step. 1 Remove the output cover. 2 Close the paper stopper, and then open the toner cover. 3 Remove the cartridges. 1 Remove the toner cartridge.
Troubleshooting Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot. 2 Remove the drum cartridge. Do not shake or tilt the drum cartridge. Also, make sure to avoid applying shocks to the drum cartridge, such as by hitting it against something.
Troubleshooting 1 Remove the paper cover. 2 Remove any loaded paper. 3 Gently pull out the jammed paper. 4 Load the paper. 5 Replace the paper cover.
Troubleshooting 7 Insert the cartridges. 1 Insert the drum cartridge. 2 Insert the toner cartridge. 8 Close the toner cover. ➠ The paper jam message disappears, and the machine is ready to print. 9 Replace the output cover.
Troubleshooting 111
Troubleshooting When a Problem Cannot Be Solved 2754-024 If you cannot solve a problem by referring to the information in this chapter, contact your local authorized Canon dealer or the Canon help line. Do not disassemble or repair the machine yourself ● If you disassemble or repair the machine yourself, it may not be covered by warranty.
Appendix Appendix Appendix ............................................................................................................................................................. 114 Third Party Software ......................................................................................................................................... 115 Feature Highlights ............................................................................................................................................
Appendix Appendix 2754-025 This chapter contains technical specifications of this machine, instructions on how to use the User's Guide, disclaimers, copyright information, and other important information for customers. ◼ Machine Specifications See the following section(s) when you want to check the specifications of the machine, print function, and so on. Specifications(P.
Appendix Third Party Software 2754-026 For information related to third-party software, click the following icon(s).
Appendix Feature Highlights 2754-027 This section describes tips for leveraging the features of the machine by category. You can make use of the features according to your intended purposes and operating environment. Going Green and Saving Money(P. 117) Improving Efficiency(P.
Appendix Going Green and Saving Money 2754-028 There are lots of ways to cut back on paper, toner, power, and expenses. Sleep Mode You can save power by setting the machine to enter sleep mode automatically whenever it has not been used for a while. You don't need to turn OFF the power each time, but you can still have the machine minimize its power consumption. This convenient function works in the background to save power and money every day. Entering Sleep Mode(P.
Appendix Improving Efficiency 2754-029 Here are some simple operations that can make complicated tasks more efficient. Make Print Settings Quickly with Intuitive Operation You can easily specify the page layout as well as binding position, etc. intuitively on the preview image in the printer driver. The simple click-operation allows you to conveniently make settings while viewing how settings are applied. Printing from a Computer(P.
Appendix Specifications 2754-02A Specifications are subject to change without notice for product improvement or future release. ◼ Machine Specifications Main Unit(P. 120) Available Paper(P. 122) ◼ Functional Specifications Printer Functions(P. 124) ◼ Environment To Use the Machine System Environment(P.
Appendix Main Unit 2754-02C ● For information on paper sizes and types for this machine, see " Name Canon LBP112 Type Desktop Color Supported Black and White Resolution for Writing 600 dpi x 400 dpi (at default speed) 600 dpi x 600 dpi (at 2/3 speed) Number of Tones 256 Acceptable Paper Stock Paper Sizes ● Max: 215.9 mm x 355.6 mm ● Min: 76.2 mm x 127.0 mm Paper Weight 60 g/m² to 163 g/m² Paper Type Available Paper(P. 122) Warm-Up Time After Powering ON *1 15.
Appendix *3 Power Source AC 220 V - 240 V, 2.2 A, 50 Hz/60 Hz Power Consumption Maximum Power Consumption *1 900 W or less During Sleep Mode Approx. 0.4 W (USB connection) With the Main Power Turned OFF 0.5 W or less Dimensions (W x D x H) 376 mm x 253 mm x 222 mm Weight Main Unit *4 Approx. 5.0 kg Output cover Approx. 0.4 kg Consumables Consumables(P. 75) Installation Space See "Getting Started". Manuals and Their Contents(P.
Appendix Available Paper 2754-02E The paper types that can be used with this machine are shown in the following table. ◼ Supported Paper Sizes Paper sizes that can be loaded in the drawer is listed below. A4 (210.0 mm x 297.0 mm) B5 (182.0 mm x 257.0 mm) A5 (148.0 mm x 210.0 mm) A6 (105.0 mm x 148.0 mm) Letter (215.9 mm x 279.4 mm) Legal (215.9 mm x 355.6 mm) Executive (184.1 mm x 266.7 mm) Statement (139.7 mm x 215.9 mm) Oficio (215.9 mm x 317.5 mm) Oficio (Brazil) (215.9 mm x 355.
Appendix Paper Type Drawer Plain L 61 to 70 g/m² Plain L2 60 g/m² Recycled 71 to 89 g/m² Heavy 1 90 to 120 g/m² Heavy 2 121 to 163 g/m² Heavy 3 *1 121 to 163 g/m² Rough 1 60 to 104 g/m² Rough 2 105 to 163 g/m² Labels *2 Envelope Envelope H *3 Index Card 121 to 163 g/m² *1When using paper of 121 to 163 g/m² with [Heavy 2] specified, select this paper type if toner is not fully fixed and the printouts are faded. *2Use A4 or Letter size only.
Appendix Printer Functions 2754-02F Type Print Size Internal Available Paper(P. 122) Print Speed Same as "Print Speed" on Resolution Data Processing Main Unit(P. 120) 600 dpi x 400 dpi, 600 dpi x 600 dpi Page Description Language (PDL) UFR II-LT Resident Fonts None Interface USB USB 1.1 Full-Speed, USB 2.
Appendix System Environment 2754-02H System Requirements for the User's Guide Windows ● Internet Explorer 9 and later ● Microsoft Edge ● Firefox ● Firefox ESR ● Chrome* macOS ● Safari ● Firefox ● Chrome* Linux ● Firefox iOS ● Safari* Android ● Chrome* *Only when viewing manuals on the Internet 125
Appendix Manuals and Their Contents 2754-02J The manuals listed below are included with the machine. Refer to them as necessary. Getting Started Read this manual first. It describes basic setup procedures, from removing the packing materials to setting up the machine. User's Guide (This Manual) This manual describes all the functions of the machine in a manual that is viewed using a Web browser. You can browse information by category or enter a keyword to search for pages on a specific topic.
Appendix Using User's Guide 2754-02K The User's Guide is a manual that can be viewed on your computer or mobile device and it describes all of the functions of the machine. You can search from your intended use or enter a keyword to quickly find the page you are looking for. The section describes the screen layout of the User's Guide and how to read the Guide. You can specify how the appearance of the User's Guide looks.
Appendix Screen Layout of User's Guide 2754-02L The User's Guide is divided into different screens, and the content of each screen varies. Top Page Appears when User's Guide is started. / Click to also display all of the sections under the chapters. Click to return to the previous display. / Click to toggle the display between the contents and search. When the table of contents is displayed, each click on switches between hiding and showing the display.
Appendix Topic Page Contains information about how to configure and use the machine. Navigation See what chapter topic you are currently viewing. Click to jump to the corresponding page. To return to the previous page, click "Back" on your Web browser. / Click to display the hidden detailed descriptions. Click to close the detailed descriptions. Click to return to the page top. Search Click to display the search window.
Appendix [Enter keyword(s) here] to display the search results. You can search for pages Enter a keyword or keywords and click containing all the keywords by separating the keywords by a space (blank). Also you can only search for pages containing an exact phrase by enclosing the keywords in double quotation marks. Search result Displays the search results of the pages that contain the specified keywords. From the results, locate the page you are looking for and click the topic title of the page.
Appendix Viewing User's Guide 2754-02R This section describes the marks, buttons, screens, and other items used in the User's Guide. The warnings and cautions are also given in the "Important Safety Instructions" in the "Getting Started" included with the machine. See also these instructions. Marks Cautions regarding safety, restrictions and cautions regarding the handling of the machine, useful tips, and other information are indicated using the marks below.
Appendix Basic Windows Operations 2754-02U Displaying the Printer Folder(P. 132) Enabling [Network discovery](P. 132) Displaying Shared Printers in the Print Server(P. 133) Displaying the [Software Programs/Manuals Setup] Screen(P. 134) Printing a Test Page in Windows(P. 134) Checking the Bit Architecture(P. 135) Checking the Printer Port(P. 136) Checking Bidirectional Communication(P. 137) Checking the SSID to Which Your Computer is Connected(P. 138) When Printing from the Windows Store App(P.
Appendix Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel] [View network status and tasks] settings] select [Turn on network discovery] under [Network discovery]. [Change advanced sharing Windows 10 [ ] select [Windows System] [Control Panel] [View network status and tasks] sharing settings] select [Turn on network discovery] under [Network discovery]. Windows Server 2008 [Start] select [Control Panel] double-click [Network and Sharing Center] discovery] under [Network discovery].
Appendix ◼ Displaying the [Software Programs/Manuals Setup] Screen If your computer does not display the [Software Programs/Manuals Setup] screen after inserting the provided CDROM/DVD-ROM, follow the procedure below. The CD-ROM/DVD-ROM drive name is indicated as "D:" in this manual. The CD-ROM/DVD-ROM drive name may differ depending on the computer you are using. Windows Vista/7/Server 2008 [Start] enter "D:\MInst.exe" in [Search programs and files] or [Start Search] press the [ENTER] key.
Appendix 4 Click [Print Test Page] in [General] tab. ➠ The test page is printed. ◼ Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below. 1 Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel]. Windows 8/Server 2012 Right-click the lower-left corner of the screen select [Control Panel]. Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel].
Appendix Windows Vista/7/8/Server 2008 R2/Server 2012 Click [System and Maintenance] or [System and Security] Windows 10/Server 2016 Click [ ] [Settings] [System] [System]. select [About]. Windows Server 2008 Double-click [System]. 3 Check the bit architecture. For 32-bit versions [32-bit Operating System] is displayed. For 64-bit versions [64-bit Operating System] is displayed. ◼ Checking the Printer Port 1 2 Open the printer folder. Displaying the Printer Folder(P.
Appendix 3 In the [Ports] tab, check that the port is selected correctly. ◼ Checking Bidirectional Communication 1 2 Open the printer folder. Displaying the Printer Folder(P. 132) Right-click the printer driver icon for this machine, and click [Printer properties] or [Properties].
Appendix 3 In the [Ports] tab, make sure that the [Enable bidirectional support] check box is selected. ◼ Checking the SSID to Which Your Computer is Connected If your computer is connected to a wireless LAN network, click SSID of the connected wireless LAN router.
Appendix ◼ When Printing from the Windows Store App Windows Server 2012 Display the charms on the right side of the screen Windows 8.1/Server 2012 R2 Display the charms on the right side of the screen [Print]. Windows 10 Tap or click [Print] on the application Tap or click [Devices] The driver that you use Tap or click [Devices] [Print] The driver that you use [Print]. The driver that you use [Print]. ● If you print using this method, only a limited number of print settings are available.
Appendix Notice 2754-02W ◼ Product Information required by COMMISSION REGULATION (EU) No 801/2013 amending Regulation (EC) No 1275/2008 Power consumption of the product in networked standby if wired network ports are connected and all wireless network ports are activated (if they are available at the same time). Model Name LBP112 Power consumption of the product in networked standby 3.
Appendix If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default. Energy Star ® The Energy Star® programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact.
Appendix ● Money Orders ● Food Stamps ● Certificates of Deposit ● Passports ● Postage Stamps (canceled or uncanceled) ● Immigration Papers ● Identifying Badges or Insignias ● Internal Revenue Stamps (canceled or uncanceled) ● Selective Service or Draft Papers ● Bonds or Other Certificates of Indebtedness ● Checks or Drafts Issued by Governmental Agencies ● Stock Certificates ● Motor Vehicle Licenses and Certificates of Title ● Copyrighted Works/Works of Art without Permission of Copyright Owner V_180517 1
SIL OPEN FONT LICENSE This Font Software is licensed under the SIL Open Font License, Version 1.1. This license is copied below, and is also available with a FAQ at: http://scripts.sil.org/OFL ----------------------------------------------------------SIL OPEN FONT LICENSE Version 1.
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