User Guide
Table Of Contents
- Contents
- Important Safety Instructions
- Setting Up
- Main Functions
- Preparations Required Before Use
- Preventing Unauthorized Access
- Setting Up Using the Setup Guide
- Setting the Date/Time
- Setting Up the Network Environment
- Installing Drivers
- Basic Operations
- Printing
- Linking with Mobile Devices
- Managing the Machine
- Setting Access Privileges
- Configuring the Network Security Settings
- Restricting the Machine's Functions
- Managing the Machine from a Computer (Remote UI)
- Updating the Firmware
- Initializing Settings
- Setting Menu List
- Maintenance
- Troubleshooting
- Appendix
- SIL OPEN FONT LICENSE
● Can
you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Wired LAN connection
● Have you selected the corr
ect port? If there is no port to use, create a port.
Checking the Printer Port(P. 337)
Conguring Printer Ports(P
. 49)
● Is communication not limited by the rewall on your computer? If IP addresses are or an MAC address is
incorrectly entered, you will be not able to access the machine. In that case, you need to use the operation
panel to set <IPv4 Address Filter>, <IPv6 Address Filter>, or <MAC Address Filter> to <Off>.
Restricting Communication by Using Firewalls(P. 151)
<IPv4 Address Filter> (P. 231)
<IPv6 Address Filter> (P. 231)
<MAC Address Filter> (P. 231)
● Disable security softwar
e and other resident software.
● Reinstall the printer driver.
Installing Drivers(P. 71)
● Can
you print from other computers on the network? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
USB connection
● Have
you selected the correct port? If there is no port to use or you are not sure, reinstall the printer
driver. When you reinstall the printer driver, the correct port is created automatically.
Checking the Printer Port(P. 337)
Installing Drivers(P. 71)
● Is bidir
ectional communication enabled? Enable bidirectional communication, and restart the computer.
Checking Bidirectional Communication(P. 338)
● Disable security softwar
e and other resident software.
● Connect to another USB port on the computer.
● Can you print from a USB connection to another computer? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
Via print server
● Can
you print from the print server? If you can print from the print server, check the connection between
the print server and your computer.
Problem with the Print Server(P. 266)
● Disable security softwar
e and other resident software.
● Reinstall the printer driver.
Installing Drivers(P. 71)
● Can
you print from other computers via the print server? If you also cannot print from other computers,
contact your local authorized Canon dealer or the Canon help line.
● Has an error occurred? Check the job log.
Checking the Printing Status and Log(P. 120)
Printing seems to be slow.
*
● Print or delete data in memory
.
Troubleshooting
268