User's Manual

Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Confirm that the media type and the paper size settings correspond with the
loaded paper.
Check6
Clean the paper feed roller.
Cleaning the Paper Feed Roller
Note
• Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
Check7
If two or more sheets of paper feed from the cassette at once, clean the inside
of the cassette.
For information on cleaning the inside of the cassette, refer to Cleaning the Pad in the Cassette.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues
after removing the paper, contact the service center.
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