MB5300 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Faxing Troubleshooting English
Contents Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Notes on Operation Explanations. . . . . . . . .
What is a Security code?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Preparations for Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Printing from Computer or Smartphone with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . .
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the ADF (Auto Document Feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Cleaning the Paper Feed Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Cleaning the Inside of the Machine (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Cleaning the Pad in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Canon IJ Network Tool Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Changing the Settings in the Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . .
Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Setting the Stapling Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359 Scaling the Printing to Fit the Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412 Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413 Printing Using the Operation Panel of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 Printing Photo Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IJ Scan Utility Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487 IJ Scan Utility Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488 Settings Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490 Network Selection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Items for Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616 Sending Faxes Using Useful Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 617 Sending a Fax after Speaking on Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618 Sending a Fax to the Registered Recipient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transmission/Reception of Faxes Using ECM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 682 Document Stored in Machine's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683 Printing a Document in Machine's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 684 Deleting a Document in Machine's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 737 Paper Does Not Feed Properly/"No Paper" Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 738 Cannot Print Properly with Automatic Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740 Copying/Printing Stops Before It Is Completed. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems with the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 786 The Machine Cannot Be Powered On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 787 Cannot Connect to Computer with a USB Cable Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 788 Cannot Communicate with the Machine with USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1872. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 837 1873. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 838 1874. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 839 1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5207. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 878 5208. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 879 5209. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 880 5400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 912 6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 913 6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 914 6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity.
their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed. 4. Redistribution.
goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. • When searching from this page or the "Home" page without entering your product's model name or your application's name, all products supported by this guide will be considered for the search.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.
Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Use the Machine More Conveniently with Quick Toolbox Connection Methods Available on the Machine Notice for Web Service Printing Use MAXIFY Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Checking Printer Information Online Storage Integration Function How to Use Print from E-mail Print Ea
Connect Wirelessly with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode" with simple steps to enjoy scanning and printing wirelessly. When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance.
Download a Variety of Content Materials CREATIVE PARK A "printing materials site" where you can download all the printing materials for free. Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided. CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials. PREMIUM Contents can be downloaded easily via Easy-PhotoPrint+.
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation. Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc.
Use the Machine More Conveniently with Quick Toolbox Quick Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Toolbox, they will be added to this menu. The Quick Toolbox provides a convenient way to quickly launch added utilities for making machine settings and doing other management tasks. Refer to "Quick Toolbox Guide" for details.
Connection Methods Available on the Machine The following connection methods are available on the machine. Wireless Connection With an access point Without an access point Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point. The two connection methods cannot be used at the same time.
• When the connection between a device and an access point is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the access point. Connection without Using an Access Point • Connect the printer and a device without using an access point. Connect a device and the printer directly using the printer's access point mode function. • When establishing a connection in access point mode, Internet connection may become unavailable.
Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Press the HOME button (A) on the printer. 2. Tap the bottom left (B) of the screen. 3. Tap Access point mode active. 4. Check the SSID displayed in the printer screen. 5. Tap Details, check the Password (network key), then tap OK. You will use the SSID and Password (network key) in the subsequent steps.
6. Tap OK. 7. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer, then select View Available Wireless Networks. 8. Select the network name (SSID) you want to use, then click Connect. 9. Enter the Password (Network key), then click Connect.
10. When connection is complete, click Back until the screen below appears. Proceed with the setup.
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
• When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again.
Notice for Web Service Printing When Using Web Service • Canon does not guarantee the continuity and reliability of the web services provided, the availability of site access, or permission to download the materials. • Canon may at any time update, change, or delete the information provided through the web service, or may suspend or discontinue the service without prior notice. Canon shall not be held responsible for any damages resulting from such actions.
Copyrights and Rights of Publicity When printing from the photo sharing site: • Observe the conditions of use of the photo sharing site when you use photos on the site. • It is unlawful to reproduce or edit the copyrighted work of another person without permission from the copyright holder, except for personal use, use within the home, or other use within the limited scope as defined by the copyright. Additionally, reproducing or editing photographs of people may infringe on Rights of Publicity.
Use MAXIFY Cloud Link By using MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • • • • Print images from a photo-sharing service Print documents from a data management service Save scanned images to a data management service. Use Twitter to report the printer status, such as no paper or low ink levels.
Using MAXIFY Cloud Link from Your Printer Before Using MAXIFY Cloud Link from Your Printer Preparing to Use MAXIFY Cloud Link from Your Printer Using MAXIFY Cloud Link Cloud Troubleshooting 41
Before Using MAXIFY Cloud Link from Your Printer First, check the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Network environment The printer must be connected to a LAN and to the Internet. If your printer is not connected to a LAN, see here and set one up. For information on the LAN and Internet settings, see the manual of your network devices or contact the manufacturer.
Preparing to Use MAXIFY Cloud Link from Your Printer Follow the steps described below to register the printer information to the cloud service server. 1. Check that the printer is connected to the Internet 2. From the printer home screen, select Cloud 3. When the registration completed screen appears, select OK 4.
Note • If you select Disagree, a confirmation screen of canceling the user information registration appears. If you select Yes, the user information registration is canceled, and you return to the Home screen. Even if you select Disagree, you can still use this service by selecting Agree from the registration screen later. • You can print the displayed information by pressing the Start button. 6. On the Time zone screen, select the time closest to your region, and then select Next 7.
The registration of printer information is completed, and a list of apps is displayed. See here for the description of the apps list screen. After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps.
Application Management Only the Administrator of the printer can use this service. This section explains how to add, delete, and sort apps. Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1. From the printer home screen, select Cloud 2. On the cloud's Main screen, select Add/delete 3. Select Register apps 4. From the list, select the category of the app 5.
Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5. To end the app registration, select Back and return to the cloud's Main screen. Important • Some apps may require a linked app account before you can use the app. If this is the case, set up an account beforehand. Delete apps You can delete unnecessary apps from the apps list.
3. Select Delete registered apps 4. From the apps list, select the app that you want to delete Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen. To delete another app, repeat the procedure from step 4.
2. On the cloud's Main screen, select Add/delete 3. Select Sort 4. On the apps list, select the app that you want to sort Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Use / buttons to move the app 6.
Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
Using MAXIFY Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • • • • The available functions differ depending on the app. The printing procedure differs depending on the app. You need to get the account and register photo and other data beforehand. The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app.
4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen.
Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save.
Cloud Windows This section describes the Main screen of Cloud and the services available on the Main screen. When using the Cloud function, follow the steps described below first and display the Main screen. Important • With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator. Standard user can only use the functions marked by an asterisk (*).
Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps. Register apps Select this to add your favorite apps. See here for details on how to add apps Delete apps Select this to delete registered apps. See here for details on how to delete apps Sort Select this to sort the apps list.
Manage jobs* From the Status list window, you can check the status of a job. Settings* Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting. Important • If you cannot find your region on the list, select the one closest to your region. Legal information* This shows the License agreement and Privacy statement. Press the Start button to print the displayed information.
Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. • Check that no error message is displayed on the printer's LCD monitor. • If printing does not start even after you wait awhile, go to the printer home screen and run Setup -> Web service inquiry. If printing does not start, run the inquiry several times.
Using MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 58
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print app photos and documents from your smartphone or tablet.
Requirements for Canon Inkjet Cloud Printing Center operation Computer CPU x86 or x64 1.
• In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1. From the home window, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Register with this service 2. In the registration confirmation window, Select Yes 3. In the print settings, select the display language 4.
Note • You will use this printed page in the next step. Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important • Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly. 1.
2. On the Login screen, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
Important • There are character restrictions for the e-mail address, as shown below. • You can use up to 255 alphanumeric characters consisting of single-byte characters and symbols (!$'*/^_{}|~.-@). • Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.
3. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 4. Enter the User name Enter the name that identifies the user.
• The user name needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected.
Important • The Security code entry field has the following character restrictions: • Single-byte numbers The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center.
Printing Your Printer registration ID To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID. The procedure is as follows: 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet. 2.
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next hour.
Create new account A new registration will be added to the Canon Inkjet Cloud Printing Center. For a new registration, you need the Printer registration ID. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center. Help/legal notices (smartphone and tablet devices only) The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed.
If you are using a smartphone or tablet (1) Left context menu (2) Printer name area (3) Right context menu (4) Display area (5) Menu area (1) Left context menu When you select , the Mng. printer screen of the Manage users screen appears. For general users, the Select printer screen appears. Mng.
From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add printers, and copy apps. • Check the printer information* The registered printer name is displayed. indicates the currently selected printer. indicates that an error occurred on the printer.
• Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name. Note • The printer name entry has the following character limitation: • Up to 128 characters • Delete printers , the printer is deleted from the Canon Inkjet Cloud Printing Center. When you select When transferring the ownership of the printer, select Clear the information saved on the printer.
• User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user information screen. • Adding a user Select Add user. The user registration screen appears. • Changing Administrator and Standard user settings You can change the privileges of the Administrator and Standard users. (2) Printer name area The registered name of the printer selected is displayed.
• Latest notices* This displays the latest notices. The • symbol indicates that there is a new unread notice. User information* This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings. • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. Log out* • This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
(5) Menu area The following 4 menu buttons are displayed: • Apps* This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink.
• Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Manage jobs* This screen displays the print status and the print history.
(8) Display area (1) Mng. printer (Select printer) button When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add printers, and copy apps. • Check the printer information* The registered printer name is displayed. indicates the currently selected printer.
• Multiuser mode If multiple users are using the printer, select the Multiuser mode check box. • Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name. Note • The printer name entry has the following character limitation: • Up to 128 characters • Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center.
(2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user information screen.
When you finish sorting, press the Set sort order button and confirm the order. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
◦ When you select , the details of the app are displayed. When you select / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred.
(5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information. (7) Global navigation area The User information*, Instructions*, and Log out* buttons are displayed. Press the User information to change the settings.
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2. On the Login screen, enter the E-mail address and Password, and then select Log in Important • The e-mail address and password are case-sensitive. Make sure the case is correct.
Important • • • • The available functions differ depending on the app. The printing procedure differs depending on the app. You need to get the account and register photo and other data beforehand. The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app. • Before you print, check that printer is on and is connected to the network. Then start.
4. In the displayed image list, select the image that you want to print, and then select Next 5.
6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site URL 3. Select Add printer 4. When the confirmation message is displayed, select OK 5.
Note • When you access the service from Remote UI, the Printer registration ID is entered automatically. Printer addition is completed.
Adding a MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users 2. Select Add user Note • When you select Add user, the service first checks whether the maximum number of users has been reached. If new users can be added, the user registration screen appears. • The maximum number of users that can be added for 1 printer is 20.
3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. 4. Access the URL reported in the e-mail 5. Read the terms displayed in the License agreement and Privacy statement screens. If you agree to the terms, select Agree. 6.
Enter your password for logging in to the Canon Inkjet Cloud Printing Center. Important • There are character restrictions for the password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 7. Enter the User Name Enter the name that identifies the user.
• The user name needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 8. Set Time zone and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the time zone that you selected. Select whether or not to apply the daylight saving time. 9.
Important • The Security code entry field has the following character restrictions: • Single-byte numbers The main registration is complete, and a registration completion e-mail is sent. Note • A cookie for the selected user is added to the printer, and the login status of each user is recovered. Cookies for up to 8 users can be registered to 1 printer. Printer user privileges If several users are using the cloud service for 1 printer, each user is categorized as the Administrator or a Standard user.
Troubleshooting Canon Inkjet Cloud Printing Center If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail If you cannot print Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac If an app cannot be installed Check the country or region where the printer was purchased.
• If printing does not start even after you wait awhile, go to the printer home screen and run Setup -> Web service inquiry. If printing does not start, run the inquiry several times. If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.
What is a Security code? A Security code identifies the user when multiple other users are sharing the same printer. Important • If you do not set a Security code, another user may use your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. 1. Preparations for Printing with Google Cloud Print 2.
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
• When you register a printer, the printer must be connected to the LAN and the LAN environment must be connected to the Internet. Note that the customer is responsible for all Internet connection fees. • When the printer owner changes, delete the printer registration from Google Cloud Print. Registration Using Google Chrome 1. Start the Google Chrome browser on your computer, smartphone, or tablet device. Then from account 2. From (Chrome menu), select Sign in to Chrome...
The authentication URL is printed. 7. Ensure that the authentication URL is printed, select Yes 8. Perform the authentication process using the web browser on the computer or the mobile device Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on-screen instructions. Note • Perform the authentication process with your Google account which you have gotten in advance. 9.
Deletion from the Printer 1. Make sure that the printer is turned on 2. From the Home screen, select Setup 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print 4.
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance. Sending the Print Data with Google Cloud Print 1.
the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly with Automatic Duplex Printing" for your model.) • If you select plain paper as media type or if you select B5/A5/Legal-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data.
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver. Checking Your Environment First, check your environment.
3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note • The Printer Options differ depending on the app and model you are using.
5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7. For Duplex Printing, click On to enable duplex printing or click Off to disable the function. 8. Tap the Print. When you execute printing, the printer prints according to the specified settings.
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job. • From an Apple device: Press the Home button on the Apple device twice to set the Multitasking mode, and then swipe to the right. Tap the Print Center icon to display a Print Summary.
Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour. Note • The windows used in the explanations may differ from those displayed by your Apple product or app.
Checking Printer Information You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and MAXIFY Printing Solutions. You can also use the convenient web services presented by Canon. 1. Selecting Printer Information in an Apps Screen Note • You can also enter IPv4 address directly in the web browser to display printer information. Setup -> Device settings -> LAN settings -> 1.
Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Manual (Online) This function displays the Online Manual.
Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc. To use Evernote, you need to create an account. See the "CREATE ACCOUNT" page of Evernote for account creation.
How to Use Print from E-mail By using Print from E-mail, you can easily print a photo or document saved on your smartphone, tablet, or computer just by attaching it to an e-mail. You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
4. Access the URL provided in the e-mail and complete the printer registration process Note • The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function. For details about the registration procedure, see here Printing from Your Smartphone, Tablet, or Computer 1. Prepare a file that you want to print The file format, number of files, and file size that this printing function supports are provided below.
Use the Service With More Than One Person To allow multiple users to use this function, register users (other than the printer's owner) as members. 1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's login URL (https://pr.mp.c-ij.com/po) and logs in 2. Select the printer name that you want to add the member.
If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.cij.com/po). Note • For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and then try printing.
Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the printer. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel. 1.
Important • An e-mail is sent with the required information for completing the registration to the e-mail address entered for the printer's owner. • If domain-specific reception is set, change the setting so that mail can be received from "info@mp.c-ij.com" Note • The e-mail address of the printer owner cannot be changed once the printer owner is registered. To change the e-mail address, delete the registration of the registered printer, and re-register the printer owner by using the new e-mail address.
Important • The maximum number of characters that can be entered is 30. 6. In the Confirm Owner Registration window, check the registration information, and select Register A temporary password will be displayed. Important • The temporary password that appears is not included in the notification e-mail. Be sure to write down the temporary password before closing the screen.
Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US & Canada), Caracas (UTC-04:00) Asuncion, Santiago, Georgetown, La Paz, San Ju
Print Easily from a Smartphone or Tablet with MAXIFY Printing Solutions Use MAXIFY Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer. MAXIFY Printing Solutions can be downloaded from App Store and Google Play.
Printing with Windows RT When you use Windows RT, printing is easy because you simply connect this printer to the network. For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, or tablet device. When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically.
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Using the Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Loading Originals Inserting the USB Flash Drive Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status from Your Computer Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect
Safety Guide Safety Precautions Regulatory and Safety Information 129
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the On-screen Manual. • Do not place the machine on a thick rug or carpet.
Regulatory and Safety Information For models containing lithium battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Connection to party lines is subjected to state tariffs.
operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles). Pre-Installation Requirements Notice This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary telephone port is not specifically designed for 3-wire connected equipment that may not respond to incoming ringing when attached to this port.
India only. This product is not to be disposed of with your household waste, according to the e-waste (Management and Handling) Rules, 2011. This product should be handed over to a designated collection point, e.g., to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE.
Main Components and Basic Operations Main Components About the Power Supply of the Machine Using the Operation Panel Entering Numbers, Letters, and Symbols 138
Main Components Front View Rear View Inside View Operation Panel 139
Front View (1) operation panel Use to change the settings of the machine or to operate it. Operation Panel (2) ADF (Auto Document Feeder) Load a document here. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) (3) document feeder cover Open when clearing jammed documents. (4) document guides Adjust these guides to match the width of document in the ADF. (5) document tray Open to load a document in the ADF.
(12) USB flash drive port Insert a USB flash drive to this port. Warning • Do not connect any equipment other than the USB flash drives to the USB flash drive port of the machine. This may cause fire, electric shock, or damage to the machine. Important • Do not touch the metal casing. • Do not use the USB cable longer than 10 feet (3 meters) to connect to the machine since it may affect the operation of other peripheral devices.
Rear View (1) rear cover Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) wired LAN connector Plug in the LAN cable to connect the machine to a LAN. (6) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing.
Inside View (1) ink tank eject lever Push up when removing an ink tank. (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing an Ink Tank.
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) POWER lamp Lights after flashing when the power is turned on. (2) ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Machine On and Off (3) HOME button Used to display the HOME screen. Using the Operation Panel (4) touch screen Displays messages, menu items, and the operational status.
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 145
Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the touch screen is off, if the POWER lamp is lit, the machine is on. Note • It takes about 10 seconds until you can operate the machine after you turn on its power. Wait until the HOME screen is displayed on the touch screen. • The touch screen display will turn off if the machine is not operated for about 5 minutes. To restore the display, touch the touch screen.
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It takes about 10 seconds until you can operate the machine after you turn on its power. Wait until the HOME screen is displayed on the touch screen. • If the Alarm lamp lights up or flashes and an error message is displayed on the touch screen, see A Message Is Displayed.
Note • The machine cannot send or receive faxes when the power is turned off. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. • You can set the machine to automatically turn off at the specified day of week or time. For details on Power control - OFF settings, see below.
Notice for the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. • • • • • The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced. • If the power cord is unplugged, all documents stored in the machine's memory will be lost.
Using the Operation Panel The operation panel consists of the touch screen (A) and buttons (B). Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. The HOME screen comprises three separate screens. A: touch screen B: Buttons on the operation panel Basic Operation of the touch screen Touch the touch screen lightly with your finger tip or move your finger to access various functions or settings.
Touch Touch lightly with your finger tip. To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark. Flick Flick your finger on the screen up, down, left, or right. Use to switch menus or move forward or backward through photos. Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders.
An Operation Example of the touch screen Example: The touch screen operations available on the copy standby screen Tap A to display the print settings menu. Drag the screen up or down, then tap the option you want to select. After the list is displayed, tap the setting to select. Tap B to display the screen for selecting the number of copies. Tap the numbers to specify the number of copies, then tap OK.
Tap C to display the preview screen. Drag the sidebar (D) up or down to enlarge or reduce the zoom % while viewing the preview image at left. Tapping or the magnification. (E) also changes the zoom. Hold your finger on After the copy magnification is selected, tap OK.
Entering Numbers, Letters, and Symbols The machine allows you to enter or edit characters by selecting them from an on-screen character list when entering information, such as unit name, a recipient's name for the directory, etc. Switching the Input Mode The machine has an alphabetic mode and number/symbol mode. To switch between them, tap at the bottom left. (A) To switch between lower and upper case modes in the alphabetic mode and the type of symbols in the number/symbol mode, tap (B).
Entering or Editing Numbers, Letters, and Symbols The input method is as follows. • To move the insertion position (cursor position) in the entry field (C) Tap or (D). • To delete an entered character Move the cursor under the character to delete, then tap Keep on touching (E). to continue deleting characters. • To insert a space (F). Tap After entry is complete, tap OK (G).
Loading Paper / Originals Loading Paper Loading Originals Inserting the USB Flash Drive 157
Loading Paper Paper Sources to Load Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 158
Paper Sources to Load Paper Page Sizes and Media Types compatible with the machine Paper can be loaded into two sources, the upper cassette 1 (A) and lower cassette 2 (B). In the upper cassette 1 (A), all sizes of paper compatible with this machine (plain paper, photo paper, envelopes, etc.) can be loaded. In the lower cassette 2 (B), A4, Letter, and Legal-sized plain paper can be loaded.
D: Lock position for stowing the cassette When not using this machine for long period of time or moving it, set it to the position D. The cassette will fit into the width of the machine. Paper cannot be loaded while in this position. E: Lock position for A4 or Letter-sized paper or smaller For A4 or Letter-sized paper or smaller, set it to the position E. The cassette sticks out of the machine, but you can cover it by pulling out the paper output tray. Set the cassette to this position for normal use.
Loading Plain Paper / Photo Paper You can load paper in the cassette 1 or cassette 2. * This section describes how to load paper in the cassette 1. The procedure to loading paper in cassette 2 is also the same. Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • In the cassette 1, you can load all sizes of paper compatible with this machine (plain paper, photo paper, envelopes, etc.).
3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams. Note • If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossy side) facing down.
If the paper stack is in contact with the protrusion (E), the paper may not be fed properly. • To load 5" x 7" (13 x 18 cm) size paper or smaller, raise the tab (F) of the paper guide. (5" x 7" (13 x 18 cm) size paper or smaller can be loaded in the cassette 1 only.) • To load paper larger than A4 size in the cassette, press down the lock (G) on the cassette, then extend the cassette all the way out. 5. Align the paper guide (A) in front with the paper stack.
Note • Do not load sheets of paper higher than the load limit mark (H). • Keep the paper stack height below the tabs (I) of the paper guides. 7. Insert the cassette into the machine. Push the cassette into the machine until it stops. After inserting the cassette into the machine, the paper information registration screen for the cassette is displayed on the touch screen.
8. Select the size and type of the loaded paper in the cassette at Page size and Type, then tap Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Paper setting for Printing 9. Extend the output tray extension (J), then open the paper output support (K). Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
Loading Envelopes You can load envelopes in the cassette 1. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel is not supported. • Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction.
3. Slide the paper guide (A) in front and (B) on the right to open the guides. 4. Load the envelopes WITH THE PRINT SIDE FACING DOWN, and place them in the center of the cassette 1. The folded flap of the envelope will be faced up as shown in the figure below (C). C: Rear side D: Address side Up to 10 envelopes can be loaded at once. Note • Align the envelope stack with the edge of the cassette 1 as shown in the figure below.
If the envelopes are in contact with the protrusion (E), the envelopes may not be fed properly. 5. Align the paper guide (A) in front with the envelopes. 6. Slide the paper guide (B) on the right to align the right and left guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note • Do not load envelopes higher than the load limit mark (F). • Keep the envelope stack height below the tabs (G) of the paper guides. 7.
8. Select the size and type of the loaded envelopes in the cassette at Page size and Type, then tap Register. Paper setting for Printing 9. Extend the output tray extension (H), then open the paper output support (I). Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Media Types You Can Use To get the best printing result, choose paper suitable for printing. Canon provides various types of paper suitable for documents as well as paper suitable for photos or illustrations. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper) • Envelopes*1 Canon genuine papers The Model Number of Canon genuine paper is shown in brackets.
Standard sizes: • • • • • • • • • • Letter Legal A5 A4 B5 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) 8" x 10" (20 x 25 cm) Envelope DL Envelope Com 10 Non-standard sizes: You can print on non-standard size paper within the following ranges. • cassette 1 - Minimum size: 3.50 x 5.00 inches (89.0 x 127.0 mm) - Maximum size: 8.50 x 14.00 inches (215.9 x 355.6 mm) • cassette 2 - Minimum size: 8.27 x 11.00 inches (210.0 x 279.4 mm) - Maximum size: 8.50 x 14.00 inches (215.9 x 355.
Paper Load Limit Commercially Available Papers Media Name Cassette 1 Cassette 2 Paper Output Tray Plain Paper (including recycled paper)*1 Approx. 250 sheets Approx. 250 sheets Approx. 75 sheets Envelopes 10 envelopes N/A*2 *3 Canon Genuine Papers Note • Feeding the following papers from the cassette 2 can damage the machine. Always load in the cassette 1.
*4 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time.
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 175
Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision. Note • With performing Automatic Duplex Printing and Duplex (Two-sided) Copying, the printable area will be 0.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.95 inches (141.2 x 202.0 mm) A4 8.00 x 11.38 inches (203.2 x 289.0 mm) B5 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.69 inches (120.2 x 169.8 mm) 8" x 10" (20 x 25 cm) 7.73 x 9.69 inches (196.4 x 246.0 mm) Recommended printing area A: 1.80 inches (45.8 mm) B: 1.45 inches (36.8 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.80 inches (45.8 mm) B: 1.45 inches (36.8 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 6.69 inches (98.8 x 170.0 mm) Envelope Com 10 3.68 x 8.24 inches (93.5 x 209.3 mm) Recommended printing area Envelope DL A: 0.83 inch (21.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm) Envelope Com 10 A: 0.12 inch (3.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.
Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) How to Load Originals for Each Function Originals You Can Load 180
Position to Load Originals The machine has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Originals You Can Load Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF. Note • In the ADF, the two-sided document can also be scanned or copied.
Loading Originals on the Platen Glass 1. Open the document cover. Important • When opening or closing the document cover, do not touch the buttons and touch screen on the operation panel. Doing so may result in an unexpected operation. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important • Be sure to observe the following when loading the original on the platen glass. • Do not place any objects weighing 4.
Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen glass. 1. Make sure that any original has been removed from the platen glass. 2. Open the document tray. 3. Insert the document in the document tray until you hear a beep sound. Load the document WITH THE SIDE TO SCAN FACING UP in the document tray.
How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark • Load originals to copy or fax • Select Document or Photo for Doc.type in Scan and specify a standard size (A4, Letter, etc.
Loading Two or More Originals on the platen glass • Select Photo for Doc.type in Scan, and specify Auto multi scan for Scan size to scan two or more originals • Scan two or more printed photos, postcards, or business cards with a software application on a computer Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass and the originals, and between the originals.
Originals You Can Load platen glass Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Quantity 1 sheet or multiple sheets* Thickness Max. 0.12 inch (3.1 mm) * Two or more originals can be loaded on the platen glass depending on the selected function.
• • • • • Paper with sticky notes Carbon paper or carbon-backed paper Surface treated paper Onion skin or thin paper Photo or thick paper 187
Inserting the USB Flash Drive Inserting the USB Flash Drive Removing the USB Flash Drive 188
Inserting the USB Flash Drive Printable Image Data • This machine accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed. • The machine accepts images scanned and saved with the machine when Doc.type is set to Photo and Format is set to JPEG (file extension ".jpg"). Note • This device incorporates exFAT technology licensed from Microsoft.
Removing the USB Flash Drive 1. Make sure that the machine is not reading or writing data from/to the USB flash drive. A message is displayed on the touch screen during such operations. Important • Do not remove the USB flash drive or turn off the power while the machine is reading or writing data from/to it. Note • If your USB flash drive has the access lamp, refer to the instruction manual supplied with the USB flash drive to check if the reading or writing operation is completed on the USB flash drive.
Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 191
Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure. Replacing Procedure When you need to replace an ink tank, follow the procedure below. Important • If you remove an ink tank, replace it immediately.
Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not remove an ink tank until a new one is prepared to be installed. • Once you remove an ink tank, the machine will not operate until a new one is installed. • Once you remove an ink tank, the machine will not operate even if the removed ink tank is just reinstalled. • You cannot remove the ink tank which is not placed at the replacement position.
Important • Place the removed ink tank into a plastic bag immediately after removing from the machine. Otherwise, ink residue may stain your clothes or the surrounding area. • Do not touch other parts besides the ink tanks. • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. • Handle the ink tanks carefully. Do not drop or apply excessive pressure to them. 3. Remove the ink tank from the package.
4. Insert a new ink tank aligning it with the installation guide (E) of the machine. Important • You cannot insert the ink tank in the wrong position. Check the label under the installation position, then install the ink tank in the correct position. 5. Push the ink tank until it snaps firmly into place.
6. Tap Exit on the touch screen. If Next is displayed on the screen, it means there is another ink tank that can be replaced. If you want to replace this ink tank, tap Next and then repeat procedures from step 2. To exit the ink tank replacement, tap Next until Exit is displayed on the screen. The print head holder moves to the standby position. You cannot remove the ink tank while at this position. Important • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
After replacing the ink tanks, the machine starts mixing the ink automatically. Wait until the machine has stopped making operating noise. (This takes about 1 to 2 minutes.) Note • If the error message appears on the touch screen, take appropriate action. A Message Is Displayed • If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, align the print head. • The machine may make noise during operation.
Checking the Ink Status Checking the Ink Status with the Touch Screen on the Machine You can also check the ink status on the computer screen.
Checking the Ink Status with the Touch Screen on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Tap on the HOME screen. Using the Operation Panel A symbol appears in the area (A) if there is any information about the remaining ink level. Example: Ink tank is running low. Prepare a new ink tank. Note • The above screen shows estimated ink levels.
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 200
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head Aligning the Print Head Manually 201
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Note • Increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Step1 Print the nozzle check pattern.
If the problem is still not resolved, the print head may be damaged. Contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on the touch screen. A Message Is Displayed You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette 1.
The confirmation screen will appear. 7. Tap Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. 8. Examine the nozzle check pattern.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks are present E: Number of sheets printed so far 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.
For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Tap Also B, then tap Yes on the cleaning confirmation screen. The machine starts cleaning the print head. Cleaning the Print Head Note • The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Note • You can also clean the print head using the computer. When using the computer, select the ink group to clean, then start cleaning.
6. Tap Cleaning. The confirmation screen will appear. 7. Tap Yes. The machine starts cleaning the print head. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 2 minutes. The pattern print confirmation screen will appear. 8. Tap Yes. The nozzle check pattern will be printed. 9. Examine the nozzle check pattern. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. Note • You can also clean the print head deeply using the computer. When using the computer, select the ink group to clean, then start the deep cleaning.
6. Tap Deep cleaning. The confirmation screen will appear. 7. Tap Yes. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 8. Tap Yes. The nozzle check pattern will be printed. 9. When the completion message appears, tap OK. 10. Examine the nozzle check pattern.
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on the touch screen. A Message Is Displayed You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2.
The confirmation screen will appear. 7. Tap Yes. The print head alignment sheet will be printed and the print head position will be adjusted automatically. This takes about 3 to 4 minutes. Note • If the automatic adjustment of the print head position has failed, the error message appears on the touch screen. A Message Is Displayed 8. When the completion message appears, tap OK.
Aligning the Print Head Manually If printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note • For details on adjusting the print head position automatically, see Aligning the Print Head. You need to prepare: two sheets of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load two sheets of A4 or Letter-sized plain paper in the cassette 1.
The confirmation screen will appear. Note • To print and check the current head position adjustment values, select Print the head alignment value. 7. Tap Yes. The print head alignment pattern is printed. 8. When the message "Did the patterns print correctly?" appears, confirm that the pattern is printed correctly, tap Yes. 9. Confirm the message, then tap Next. The input screen for the head position adjustment values will appear. 10.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. A: Unnoticeable vertical streaks B: Noticeable vertical streaks 11. Repeat the same procedure until you finish inputting the pattern number for columns B to M, then tap OK. 12. Confirm the message, then tap OK. The second pattern is printed. 13.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks. C: Unnoticeable horizontal streaks D: Noticeable horizontal streaks 1. Repeat the same procedure until you finish inputting the pattern number for columns O to T, then tap OK. For column P, pick the least noticeable vertical streaks. 2. Confirm the message, then tap OK.
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer 218
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern.
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears.
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Aligning the Print Head Position Manually from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Important • Do not open the operation panel while printing is in progress. 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes, and click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9. Confirm the displayed message and click OK The second pattern is printed.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks Note • After head alignment is completed, you can print and check the current setting.
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Pad in the Cassette 227
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before unplugging the power cord. • The machine cannot send or receive faxes when the power is turned off.
Cleaning the ADF (Auto Document Feeder) Be sure to use a soft, clean, lint-free and dry cloth to clean the ADF (Auto Document Feeder). Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before unplugging the power cord.
4. After wiping, close the document feeder cover by pushing it until it clicks into place. 5. Close the document tray.
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel The setup menu screen will appear. 3. Tap Maintenance.
11. Tap OK. The machine starts cleaning. The cleaning will be complete when the paper is ejected. 12. When the completion message appears, tap OK. If the problem is not resolved after cleaning the paper feed roller, contact the service center.
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel The setup menu screen will appear. 3. Tap Maintenance.
9. Load only this sheet of paper in the cassette 1 with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. Important • The cassette 2 is not available for the Bottom Plate Cleaning procedure. Be sure to load paper in the cassette 1. 10. Extend the output tray extension, then open the paper output support. 11. Tap OK. The paper cleans the inside of the machine as it feeds through the machine. Check the folded parts of the ejected paper.
• The machine cannot send or receive faxes when the power is turned off. • If the power cord is unplugged, all documents stored in the machine's memory will be lost. Send or print a necessary document, or save it on a USB flash drive before unplugging the power cord.
Cleaning the Pad in the Cassette If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette. You need to prepare: cotton swab 1. Pull out the cassette 1 or cassette 2 from the machine, then remove all the paper. 2. Clean the pad (A) sideways with a moistened cotton swab. Important • After cleaning the smeared pad, dry it completely. For an example of the cassette 1: 3.
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel Registering the Favorite Settings (Custom profiles) Checking the Total Number of Uses of the Machine 238
Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 239
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed. If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to let you know. 2. If necessary, click Ink Details You can check the ink-related information.
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... (Save As...) from the Presets 3.
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. • If you are using Mac OS X v10.6.8 On Presets in the Print dialog, select the name of printing profile you want to delete. 2.
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: 1.
Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the paper source and the print quality settings.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: 1. Make sure that the printer is on, and then select Custom Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
display and allows you to continue printing. To disable detection of paper setting mismatches, select this check box. 3. Apply the settings Click Apply and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.
Changing the Machine Settings Using the Operation Panel Changing the Machine Settings Using the Operation Panel FAX settings Print settings LAN settings Device user settings Language selection Firmware update Cassette settings Administrator password setting Operation restrictions Reset setting About ECO settings About Quiet setting Using the Machine with the Access Point Mode 248
Changing the Machine Settings Using the Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent paper abrasion as an example. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel 3. Tap Device settings. The Device settings screen is displayed. 4. Tap the setting item to adjust. The setting screen for the selected item is displayed. 5.
You can select the setting menus below. FAX settings Print settings LAN settings Device user settings Language selection Firmware update Cassette settings Administrator password setting Operation restrictions Reset setting Important • Depending on the setting item, authentication by the administrator password is required. About the Machine Administration If you do not know the administrator password, ask the administrator of the machine you are using.
FAX settings Important • This setting item is for the administrator. This section describes the setting items in FAX settings. FAX user settings Advanced FAX settings Auto print settings Auto save setting Security control Easy setup Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists FAX user settings • User information settings Registers your name and fax/telephone number printed on sent faxes.
If you select ON, the machine transmits the fax after confirming the dial tone. Note • This setting may not be available depending on the country or region of purchase. • Pause time settings Sets the length of pause time for each when you enter "P" (pause). • TTI position Selects the position of the sender information (outside or inside the image area). • Remote RX Enables/disables remote reception. If you select ON, you can specify the remote reception ID.
Auto print settings • Received documents Selects whether to print the received fax automatically when receiving a fax. If you select Do not print, the received fax is stored in the machine's memory. For details on the received fax stored in the machine's memory: Document Stored in Machine's Memory • Activity report Selects whether to print ACTIVITY REPORT automatically. If you select Print, the machine prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically.
• Check RX FAX information If you select ON, the machine checks whether the recipient's fax machine information matches the dialed number. If it matches the number, the machine starts to send faxes. Preventing Mistransmission of Faxes • Hook key setting If you select Enable, you can use the on hook function. • FAX reception reject If you select ON, the machine rejects the reception of faxes with no sender information or faxes from specific senders.
Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
LAN settings Important • This setting item is for the administrator. • Change LAN Enables either wireless LAN, wired LAN, or access point mode. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting WLAN on the HOME screen. In this case, enable wireless LAN. When this menu is selected, the machine starts searching for a WPS-compatible access point.
Connection Active/Inactive SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Communication mode Infrastructure Channel XX Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2PSK(TKIP)/WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX.
IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address XX:XX:XX:XX:XX:XX IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key XXXXXXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) ◦ AP mode setting list The list of access point mode settings of this machine is displayed on the touch screen. The following setting items are displayed.
Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) ◦ Print LAN details You can print out the network settings of the machine such as its IP address and SSID. For more information on the machine's network setting is printed out: Printing Out Network Setting Information Important • This printout contains valuable information about your computer. Handle it with care.
Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note • You cannot use the same service name as that already used for other LAN connected devices. ◦ LPR protocol setting Activates/deactivates the LPR setting. ◦ Wireless LAN DRX setting Selecting Enable allows you to activate discontinuous reception when using wireless LAN. It allows you to save electricity.
Device user settings Important • This setting item is for the administrator. • Date/time setting Sets the current date and time. Setting the Sender Information • Date display format Sets the format of dates displayed on the touch screen and printed on sent faxes and photos. Note • When ON is selected for Print date on the print settings screen in printing from a USB flash drive, the shooting date is printed in the date display format you selected.
Selects the alarm volume. ◦ Line monitor volume Selects the line monitor volume. ◦ Offhook alarm Selects the alarm volume when the phone receiver is not put on the hook properly. • Country or region Selects the country or region where you are using the machine. Note • This setting may not be available depending on the country or region of purchase. • Device info sending setting Selects whether you will send the printer usage information to Canon server.
Language selection Important • This setting item is for the administrator. Changes the language for the messages and menus on the touch screen.
Firmware update Important • This setting item is for the administrator. You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for Change LAN in LAN settings. • Install update Performs the firmware update of the machine. If you select Yes, the firmware update starts. Follow the on-screen instructions to perform update.
Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. In addition, you can allow the machine to switch the paper source automatically when a cassette runs out of paper.
Administrator password setting Important • This setting item is for the administrator. You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to change the machine settings or connection settings. Entering the administrator password is required to change the setting items in the following menus.
Operation restrictions Important • This setting item is for the administrator. You can restrict printing, copying, or faxing operations or to use a USB flash drive or a shared folder on the computer. Note • When no operation restrictions are enabled, the confirmation screen to enable operation restrictions is displayed. Tapping Yes enables you to restrict operations. If you have already restricted any operations, the menu items are displayed.
Reset setting Important • This setting item is for the administrator. Reverts all settings you made to the machine back to the default. However, some data may not be changed, depending on the current usage state of your machine. Important • Depending on the setting item, it is necessary to perform connection or setup again after you have reverted the setting back to the default. • Web service setup only Reverts the Web service settings back to the default.
1. Display the User information settings screen. Setting the Sender Information 2. Tap the user's name or the telephone number, then delete all characters or numbers. 3. Tap OK when you finished deleting all characters or numbers.
About ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn the machine on/off automatically to save electricity. Using Duplex Printing Turning on/off the machine automatically Important • Depending on the setting item, authentication by the administrator password is required. About the Machine Administration If you do not know the administrator password, ask the administrator of the machine you are using.
Turning on/off the machine automatically Follow the procedure below to use power saving function. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap ECO settings. Using the Operation Panel 3. Tap Power control. 4. Specify the settings as necessary. When you specify the time and day to turn the machine on: 1. Tap Power control - ON settings. 2. Tap ON on the displayed screen. The screen below is displayed. 3. Tap the time. The screen below is displayed. 4.
You can specify the hour from 0 to 24 and specify the minute in increments of 10 minutes. 5. Tap OK to confirm the time to turn the machine on. After confirming the time to turn the machine on, the screen to specify the day is displayed. Tap the day, tap Enable or Disable, then tap OK. The setting is valid on the day(s) you select Enable for. When you specify the time and day to turn the machine off: 1. Tap Power control - OFF settings. 2. Tap ON on the displayed screen. The screen below is displayed. 3.
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • Set the current date and time in advance. Setting the Sender Information • Authentication by the administrator password may be required to change the setting. About the Machine Administration If you do not know the administrator password, ask the administrator of the machine you are using.
1. Tap the numbers to specify the starting time. You can specify the hour from 0 to 24. 2. Tap to confirm the starting time. After specifying the starting time, specify the ending time following the same procedure. B. Tap to confirm the time to start and to end. You can reduce the operating noise during the specified time. The confirmation screen is displayed, then the icon appears as the Quiet setting menu icon. Important • Operating speed may be reduced compared to when the quiet mode is not selected.
Using the Machine with the Access Point Mode By using the machine as an access point in an environment that does not have wireless LAN router or access point, or by using the machine as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them. This section describes how to enable the access point mode, the access point name of the machine, and the security setting.
Note • Tapping Details displays the security setting. The password required when connecting from the external device is also displayed. • You can specify the access point name (SSID) and the security setting optionally. Setting of the Access Point Mode 7. Tap OK. The access point mode is enabled and the machine can be used as an access point. Printing/Scanning with the Access Point Mode Print/Scan with the access point mode following the procedure below. 1.
3. Tap LAN settings. 4. Tap Change LAN. 5. Tap Wireless LAN active. If you do not use the machine over wireless LAN, select Wired LAN active or Disable LAN. Setting of the Access Point Mode Specify the settings for the access point mode following the procedure below. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap LAN settings. 5. Tap Other settings. 6. Tap Access point mode settings.
13. Enter the password (8 to 10 characters). 14. Tap OK to finish entering the password. 15. Tap OK to finish specifying the password setting. Note • If you change the access point mode setting of the machine, also change the access point setting of the external device such as a computer or a smartphone.
Registering the Favorite Settings (Custom profiles) You can register the favorite copying, scanning, or faxing settings and call them up from the HOME screen. You can register up to 20 settings. Registering the Setting Calling Up the Registered Setting Editing/Deleting the Registered setting Registering the Setting Tap Save profile on each standby screen or on the screen displayed after the settings are specified.
1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Custom profiles. Using the Operation Panel 3. Tap Edit/delete. You can change the order or name of the registered settings and delete the settings. • To change the order of the registered settings 1. Tap Rearrange. 2. Tap the setting you want to move. 3. Tap or to move the selected setting. 4. Tap Apply. 5. Tap Exit. • To change the name of the registered settings 1. Tap Rename. 2. Tap the setting you want to rename. 3.
Checking the Total Number of Uses of the Machine You can check the total number of uses of the machine (e.g. the total number of printing, copying, sending/ receiving faxes, or scanning). 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Records of use. Using the Operation Panel The Records of use screen is displayed. 3. Tap the item to check. Total sheets used on the device Displays the total number of printing.
Information about Network Connection Useful Information about Network Connection 282
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information 283
Default Values Set at Factory (Network) Default Values of the LAN Connection Item The default Change LAN Disable LAN SSID BJNPSETUP Communication mode Infrastructure Wireless LAN security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MB5300 series LPR protocol setting Enable Wireless LAN DRX setting Enabl
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour. Select a printer with checking the MAC address, the printer name specified by Bonjour, or the serial number set to the printer against that on the detection result screen.
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.
Printing Out Network Setting Information You can print out the current network settings of the machine using the operation panel of the machine. Important • This print out contains valuable information about your computer. Handle it with care. 1. Make sure that the machine is turned on. 2. Load a sheet of A4 or Letter-sized plain paper. 3. Flick the HOME screen, then tap Setup. Using the Operation Panel The menu screen is displayed. 4. Tap Device settings. 5. Tap LAN settings. 6.
Authentication Method of the Authentication none/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal Strength 0 to 100 [%] TCP/IP Version TCP/IP Version IPv4 & IPv6/IPv4 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.
WSD WSD setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPR Protocol LPR protocol setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) DNS Server Getting DNS Server automatically Auto/Manual Primary Server Primary server address XXX.XXX.XXX.XXX Secondary Server Secondary server address XXX.XXX.XXX.
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication 291
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 292
IJ Network Tool IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed when the machine is set up. Important • To use the machine over LAN, make sure you have the equipment necessary for the connection type, such as an access point or a LAN cable. • Do not start up IJ Network Tool while printing. • Do not print when IJ Network Tool is running.
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable. 2. Printers: Printer name, type, and connection destination are displayed. The selected printer can be set up or be modified. 3. Update Performs printer detection again.
4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Canon IJ Network Tool Menus This section describes the menus in Canon IJ Network Tool. 1. Canon IJ Network Tool menu About Canon IJ Network Tool Displays the version of this application. Quit Canon IJ Network Tool Exits IJ Network Tool. 2. View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status. In the access point mode, this item is grayed out and you cannot confirm the printer connection status.
Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note • You can use this function only when you are using a computer compatible with the wireless LAN. 4. Help menu Instructions Displays this guide.
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. Note • This screen is not available depending on the printer you are using.
Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point. Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. • You can perform setting from Set up printer's wireless LAN... on the Settings menu when you use the printer with the access point mode.
The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen. Changing the WPA/WPA2 Detailed Settings 5. Configuration... The detailed settings screen is displayed. The network password (WEP) or the WPA/WPA2 key selected in Encryption Method: can be confirmed and changed.
Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID). Note • Make sure that the access point is turned on. 3.
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. 1. Start up IJ Network Tool. 2. Select the printer in Printers:.
Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility. • Select 64 bit if WEP 40 bit is selected for the key length in the AirPort Base Station. • Select 1 for Key ID:.
Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
• If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal).
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Wired LAN button. 5. Change the settings or confirm. Click OK after changing configuration.
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed. 5. Change the settings or confirm. 1. Use admin password Set an administrator password with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. • Admin Password Enter the administrator password that was set. For security purposes, your password is not displayed as you type it.
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Status from the View menu. The Status screen is displayed and you can check the printer status and connection performance. 1. Signal Level: Indicates the strength of the signal received by the printer, ranging from 0% to 100%. 2.
The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable. Be sure to use a radio channel that does not interfere with other access points.
Initializing the Network Settings of the Machine Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Maintenance... from the Settings menu. 1.
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions 313
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network. To mount the card slot as the network drive, follow the procedure below. 1. Insert a memory card into the card slot of the machine. 2. Check the current printer name.
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. • If you use the memory card stored the large size files or many files, a large amount of card access may be generated. In this case, the operation in the memory card may be impossible or slow.
About Technical Terms In this section, technical terms used in the manual are explained. A B C D F I K L M N P R S T U W A • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
• AirPort Network (Infra) Client computer and machine setup where all wireless communications pass through an access point. • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK.
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. I • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE 802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps. Compatible with 802.
• Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. L • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional communication. M • MAC Address (AirPort ID) Also known as the physical address.
• PSK An encryption method employed by WPA/WPA2. R • Router A relay device to connect to another network. S • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or an access point name. SSID distinguishes one wireless LAN from another to prevent interference.
U • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. W • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4.
• WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 324
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the machine smeared with ink? After printing large quantities of paper, the area where papers go through may get smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning.
Be Sure to Check Paper Settings before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
Be Sure to Set Cassette Paper Information after Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • Always transport the machine with ink tanks installed. If you transport the machine without ink tanks, ink in the print head may leak. • With the print head and ink tank left installed in the machine, press the ON button to turn off the power.
7. Use adhesive tape to secure all the covers on the machine to keep them from opening and to prevent the cassettes from falling out during transportation. Then pack the machine in the plastic bag. 8. Attach the protective material to the machine when packing the machine in the box.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Specifications General Specifications Printing resolution (dpi) 600 (horizontal) x 1200 (vertical) Interface USB Port: Hi-Speed USB *1 USB Flash Drive Port: USB flash drive LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
* With the Print Head and ink tanks installed. Print Head/Ink Total 4352 nozzles (BK 1280 nozzles, C/M/Y 512 x 6 nozzles) ADF capacity A4 or Letter size: max. 50 sheets (20 lb/75 g /m2 paper), up to 0.20 inch/5 mm in height Legal size: max. 10 sheets (20 lb/75 g /m2 paper), up to 0.04 inch/1 mm in height Other sizes: 1 sheet Copy Specifications Multiple copy max.
(Based on Canon COLOR FAX TEST SHEET.) Gradation Black: 256 levels Color: 24 bit Full Color (RGB each 8 bit) Density adjustment 3 levels Memory Transmission/reception: approx. 250 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Fax resolution Black Standard: 203 pels/inch x 98 lines/inch (8 pels/mm x 3.85 lines/mm) Black Fine, Photo: 203 pels/inch x 196 lines/inch (8 pels/mm x 7.
WCN (WCN-NET) Cableless setup Other Features: Administration password Minimum System Requirements Conform to the operating system's requirements when higher than those given here. Windows Operating System Windows 8, Windows 8.
Print from E-mail MAXIFY Cloud Link • An internet connection is required to view the Online Manual. • Windows: Operation can only be guaranteed on a computer with Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP pre-installed. • Windows: A CD-ROM Drive or internet connection is required during software installation. • Windows: Internet Explorer 8, 9, 10 or 11 is required to install Easy-WebPrint EX. • Windows: Some functions may not be available with Windows Media Center. • Windows: .
Administrator Settings About the Machine Administration Setting the Administrator Password Restricting the Operation 339
About the Machine Administration Specifying the administrator password or restricting some operations allows you to manage the use of the machine. When you use the machine after specifying the administrator password or restricting some operations, it is recommended to assign an administrator. Important • When the administrator password is specified or some operations are restricted, the screens below are displayed.
Setting the Administrator Password You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to change the machine settings or connection settings. Entering the administrator password is required to change the setting items in the following menus.
8. Enter the administrator password. Tap the area to enter a password, then enter the password (0 to 32 alphanumeric characters). Tap OK when you finished entering the administrator password. 9. Tap Apply. 10. Enter the administrator password you specified again. Tap the area to enter a password, then enter the password you specified. Tap OK when you finished entering the administrator password. 11. Tap Apply. The administrator password is enabled.
Restricting the Operation You can restrict printing, copying, or faxing operations or to use a USB flash drive or a shared folder on the computer. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap Operation restrictions. 5. When the confirmation screen of operation restriction is displayed, tap Yes. If you have already performed operation restriction setting, the menu items are displayed.
The operation restrictions you selected are enabled. Note • If you disable all restrictions, tap Cancel operation restrictions in step 5. When the confirmation screen is displayed, tap Yes. To disable each operation restriction, tap the item in step 6, then tap Do not restrict.
About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.
Printing Printing from a Computer Printing Using the Operation Panel of the Machine Paper setting for Printing 346
Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 347
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 348
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that the printer is turned on 2. Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details ( (the disclosure triangle)) to switch the Setup window to the detailed display. 4. Select the paper size For Paper Size, select the paper size to be used.
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
7. Select the paper source Select Cassette (Auto Select), Cassette 1, or Cassette 2 that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 8. Select the print quality For Print Quality, select High or Standard according to your purpose.
Important • The print quality settings that can be selected may differ depending on a printing profile. 9. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur.
• Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) 353
Paper Settings on the Printer Driver and the Printer (Media Type) When you use this printer, selecting a media type and paper size that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer.
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer.
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) 356
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3.
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note • The printer automatically reduces the print area depending on the staple position margin.
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software. 2. Select Paper Handling from the pop-up menu 3. Set the print paper size Check the Scale to fit paper size check box.
Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note • Depending on the Scale value that you set, an error message may be displayed. 3. Complete the setup On the Print Dialog, click Print. When you execute print, the document will be printed with the specified scale.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3. If necessary, set the following items Layout Direction To change the page placement order, select an icon from the list.
4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog 3.
For Two-Sided, select either Long-Edge binding or Short-Edge binding. 4. Select Margin from the pop-up menu on the Print Dialog 5. Set the stapling margin If necessary, set the Margin width, and to change the Stapling Side, select a setting from the list. Note • Depending on the Two-Sided setting in the Layout pop-up menu, the Stapling Side that can be selected differs. 6. Complete the setup Click Print. When you execute print, duplex printing will be started.
Printing on Postcards This section describes the procedure for postcard printing. 1. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. • When printing a return postcard, always set the paper size to Postcard Double from your application software or the printer driver. • Do not fold the return postcard.
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a cassette 1 and a cassette 2. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select the media type For Media Type, select the same paper type loaded in the printer. 3.
Click Print. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper setting for Printing.
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed. For detailed display, a preview is displayed on the left side of the Print dialog.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog, select Manage Custom Sizes... from Paper Size. In the Custom Paper Sizes dialog, click +. Untitled will be added to the list. 2.
Printing.
Changing the Print Quality and Correcting Image Data Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 373
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • During Grayscale Printing, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. When you want to print by using the color space (Adobe RGB or sRGB) of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) 376
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Adjusting Brightness Adjusting Intensity Adjusting Contrast 380
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select ColorSync. You can leave Profile set to Automatic.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. • If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 385
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 387
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast The procedure for adjusting contrast is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 389
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver) 390
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup Dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print...
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, and then select the following items: Page Attributes Set the paper size or scaled printing. Save as Default You can save the attributes of the displayed page as the default settings.
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can save or delete the settings of the Print dialog. Note • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.
Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document. Scheduler You can set the print start time and print priorities.
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Paper Source Select the source from which paper is supplied.
Related Topics Switching the Paper Source to Match the Purpose Printing a Color Document in Monochrome 397
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing. Use this dialog just to make fine adjustments. Preview Shows the effect of color adjustment. As you adjust each item, the effects are reflected in the color and brightness.
Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right. To decrease the overall intensity, drag the slider to the left. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm). Stapling Side Specify the stapling side. Long-side stapling (Left) / Long-side stapling (Right) Select this option to staple the long side of the paper. Choose left or right.
Canon IJ Printer Utility The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu. Cleaning Clean the printer to clear up clogged print head nozzle. Test Print Execute a test print to check the condition of the print head nozzle and to adjust the print head position.
Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 402
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility is launched.
Maintenance of this Printer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 404
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax).
Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click ( The selected print jobs will be deleted.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly.
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 409
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Delete the Unnecessary Canon IJ Printer from the Printer List A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer. The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. The installer will prompt you to enter the name and password of the administrative user.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Mount the disk Double-click the disk image file you have downloaded. The file is unpacked, and then the disk is mounted. 2. Start the installer Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version) contained in the disk. 3.
Printing Using the Operation Panel of the Machine Printing Photo Data Printing Documents (PDF File) Saved on a USB Flash Drive 414
Printing Photo Data Printing Photographs Saved on a USB Flash Drive Setting Items for Photo Printing Using the Operation Panel of the Machine Using Useful Display Functions 415
Printing Photographs Saved on a USB Flash Drive You can print the photograph saved on the USB flash drive easily. 1. Make sure that the machine is turned on. 2. Load photo paper. 3. Insert the USB flash drive into the USB flash drive port. Important • If you already insert the USB flash drive to save the received faxes automatically, you cannot print the photographs even when the USB flash drive which contains the photo data is set.
Tap near the center of the displayed photo to display menus. A. Total number of copies Total number of copies is displayed. When tapping, the Check total no. of copies screen is displayed and you can check the number of copies for each photo. On the Check total no. of copies screen, you can change the number of copies for each photo. B. Number of copies Tap to specify the number of copies. 1. Flick vertically to specify the number of copies. Tap to display the photo selection screen. 2.
For details: Using Useful Display Functions D. Settings Tap to display the Settings screen. You can change the settings of page size, media type, and print quality and so on. For details on the setting items: Setting Items for Photo Printing Using the Operation Panel of the Machine E. Zooming in Tap to zoom in on the photo. For details: Using Useful Display Functions F. Date specification Tap to select photo with specifying the date (last modified date of data).
For details: Using Useful Display Functions G. Multi display Tap to display the multiple photos at once. For details on the display method: Using Useful Display Functions 6. Press the Color button. The machine starts printing. Note • To cancel printing, press the Stop button. • While processing the print job, you can add the print job (Reserve photo print). Adding the Print Job Adding the Print Job You can add the print job (Reserve photo print) while printing photos.
2. Specify the number of copies for each photo. Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job. 3. Press the Color button. The reserved photo is printed next to the photo that has already been started printing. If you want to print more photos, operate from step 1 again.
Setting Items for Photo Printing Using the Operation Panel of the Machine You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the USB flash drive. Flick vertically to display setting items, then tap the setting item to display the settings. Tap to specify the setting. Note • Some settings cannot be specified in combination with the other setting items or the print menus. If the setting which cannot be specified in combination is selected, touch screen.
Device user settings 422
Using Useful Display Functions You can display the multiple photos at once, specify the date (last modified date of data) to select photos, and switch the photo group. Viewing Multiple Photos to Select Photo Specifying Date to Select Photo Zooming in on the Photo Switching the Photo Group Viewing Multiple Photos to Select Photo The following screen is displayed by tapping on the photo selection screen. A. Tap the photo you want to print, the touch screen returns to single photo display. B.
The photos on date specified are displayed. Note • The date is displayed according to the settings of Date display format in Device user settings under Device settings under Setup. Device user settings Zooming in on the Photo The following screen is displayed by tapping on the photo selection screen. A. Tap to switch the display magnification. B. Drag to move the display position.
Printing Documents (PDF File) Saved on a USB Flash Drive You can print PDF files that are scanned using the operation panel of the machine, PDF files that are saved on the USB flash drive when receiving faxes, or PDF files that are made using Canon IJ Scan Utility (application software compatible with the machine) from the USB flash drive. Note • You can print PDF files from a USB flash drive which satisfy the following conditions.
The document list is displayed. Note • If both photo files and PDF files are saved on USB flash drive, the confirmation screen to select which file you print is displayed. Tap Print documents in the displayed screen. • If no printable document (PDF files) is saved on the USB flash drive, Data of supported types are not saved. is displayed on the touch screen. 5. Select the document to print. File name list Preview display A. Flick to display the name of documents, then tap document to print. B.
• Characters other than the machine name or IJ Scan Utility are displayed on Created with. • The PDF files made using application software other than Canon IJ Scan Utility (application software compatible with the machine) are not printable even if they are saved using Canon IJ Scan Utility. 6. Specify the settings as necessary. 1. Copies Specify the number of copies. 2. Page size Select the page size depending on the loaded paper. 3. Type (Media type) The paper type is set to Plain paper. 4.
Note • You can print up to 250 pages at a time. If you try to print more than 250 pages of a PDF file, The specified PDF file contains too many pages. The pages exceeding the number of printable pages will not be printed. Continue? is displayed on the touch screen. To start printing, tap Yes. If you need to print more than 250 pages of a PDF file, print them from a computer. • Depending on the PDF file, it may be printed rotated by 90 degrees.
Paper setting for Printing By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. • When you load paper in the cassette: The screen to register the cassette paper information is displayed. Register the paper size and the media type according to the loaded paper.
◦ Paper setting for printing or copying: B5 ◦ Cassette paper information registered to the machine: A4 When you start printing or copying, a message is displayed. Confirm the message, then tap OK. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette without changing the paper settings.
• For details on the proper combination of paper settings you can specify by the printer driver or on the touch screen: Setting the Media Type with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer Cancel Cancels printing. Select when you change the paper settings specified for printing or copying. Change the paper settings, then try printing again. Note • You can disable the message which prevents misprinting.
Copying Making Copies Reducing or Enlarging a Copy Basic Two-Sided Copying About Special Copy Menu Copying Two Pages to Fit onto a Single Page Copying Four Pages to Fit onto a Single Page Collated Copying 432
Making Copies This section describes the procedure to copy with Copy. 1. Make sure that the machine is turned on. 2. Load paper. 3. Flick the HOME screen, then tap Copy. Using the Operation Panel The Copy standby screen is displayed. 4. Load the original document on the platen glass or in the ADF. 5. Specify the settings as necessary. A. The copy layout is displayed. Switch the layout (single-sided/2-on-1/two-sided). B. Tap to specify the number of copies. 1.
For details on the setting items: Setting Items for Copying E. Tap to preview an image of the printout on the preview screen. For details: Displaying the Preview Screen F. Tap to specify the page size. 6. Press the Color button for color copying, or the Black button for black & white copying. The machine starts copying. Remove the original on the platen glass or from the document output slot after copying is complete.
Adding the Copying Job (Reserve copy) • When the message informing you that the operation restriction is enabled, ask the administrator of the machine you are using. For details on the operation restriction of the machine: About the Machine Administration Adding the Copying Job (Reserve copy) If you load the original on the platen glass, you can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job.
Displaying the Preview Screen When is displayed on the Copy standby screen, tapping printout on the preview screen. allows you to preview an image of the Important • The preview screen is not available when you load the original in the ADF. • In the following conditions, is not displayed when the Copy standby screen is displayed. • 2-sided is selected for 2-sidedPrintSetting. • 2-on-1 copy or 4-on-1 copy is selected for Layout. • ON is selected for Collate.
D. Tap to specify the magnification. If you keep touching, the magnification is changed by 10 %. E. Tap to return to the Copy standby screen. F. The magnification currently specified is displayed. Tap to select Fit to page.
Setting Items for Copying The following screen is displayed by tapping Settings on the Copy standby screen. Flick to display setting items, then tap the setting item to display the settings. Tap to specify the setting. Note • Some settings cannot be specified in combination with the setting of other setting item or the copy menu. If the setting which cannot be specified in combination is selected, displayed on the touch screen. In this case, tap message, then change the setting.
When ON is selected, the intensity is adjusted automatically according to the originals loaded on the platen glass. B. Drag to specify the intensity. C. Tap to confirm the intensity setting. Note • When Auto is selected, load the original on the platen glass. 3. Page size Select the page size of the loaded paper. 4. Type (Media type) Select the media type of the loaded paper. 5. Paper src (Paper source) Select the cassette to feed paper.
10. Collate Select whether to obtain sorted printouts when making multiple copies of a multi-paged original. Collated Copying 11. Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows.
Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The screen below is displayed when you tap Settings in the Copy standby screen and tap Magnif. to select the reduction/enlargement method. A. Tap to display the screen below. 1. Tap the numbers to specify the magnification. 2. Tap to confirm the magnification. B. Flick to specify the magnification. C. Tap to confirm the magnification.
You can select one of the preset ratios to reduce or enlarge copies. Select the appropriate ratio for size of original and page size. The setting in Magnif.: 70% A4->A5/86% A4->B5/94% A4->LTR/115% B5->A4/141% A5->A4/156% 5x7->LTR/183% 4x6->LTR Note • Some of the preset ratios are not available depending on the country or region of purchase. • Ratio specified copy You can specify the copy ratio as a percentage to reduce or enlarge copies.
Two-Sided Copying When you select 2-sided for 2-sidedPrintSetting in Copy, you can copy two original pages onto the both sides of a single sheet of paper. In addition, when you select Duplex for ADF duplex scan, you can perform duplex scanning. Specify the place to load originals or copy settings according to the two-sided copying method.
• Two-sided to Single-sided Place to load the original: ADF ADF duplex scan: Duplex 2-sidedPrintSetting: 1-sided Note • When you tap Advanced after tapping Duplex for ADF duplex scan, you can select the orientation and the stapling side of the original.
◦ When you select Orientation: Landscape for the orientation and Original: Long side bind and Output: Long side bind for the stapling side: ◦ When you select Orientation: Landscape for the orientation and Original: Short side bind and Output: Short side bind for the stapling side: When the stapling sides specified for Duplex and 2-sided are different, the originals are copied so that the page is flipped vertically.
A. Tap to rotate the original by 180 degrees. B. Tap to start scanning the original. C. Tap to rescan the original. • After scanning: The screen below appears after scanning each sheet of original. A. Tap to start scanning the original. Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass, then tap Scan. B. Tap to start copying the original already scanned. Note • You can add the copying job while printing.
About Special Copy Menu Copying Thick Originals Such as Books 447
Copying Thick Originals Such as Books When ON is selected for Frame erase copy in Copy, you can make a copy without black margins around the image and gutter shadows in copying thick originals such as books. Using this function, you can reduce unnecessary ink consumption. Note • When you use this function, load the original on the platen glass and close the document cover. • When the Copy standby screen is displayed, tapping on the preview screen.
Copying Two Pages to Fit onto a Single Page When you select 2-on-1 copy for Layout in Copy, you can copy two original pages onto a single sheet of paper by reducing each image. Tap Settings on the Copy standby screen to display the print settings screen, then select 2-on-1 copy for Layout. Select 2-on-1 copy, then tap OK. If you tap Advanced with 2-on-1 copy selected, you can specify the orientation and the order of the original.
Two-Sided Copying When Loading the Original on the platen glass: • Before scanning: When the preview function is activated, the machine starts pre-scanning before scanning the original. When pre-scanning is finished, the screen below (preview screen) is displayed on the LCD. A. Tap to rotate the original by 180 degrees. B. Tap to start scanning the original. C. Tap to rescan the original. • After scanning: The screen below appears after scanning each sheet of original. A.
Copying Four Pages to Fit onto a Single Page When you select 4-on-1 copy for Layout in Copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Select 4-on-1 copy, then tap OK. If you tap Advanced with 4-on-1 copy selected, you can specify the orientation and the order of the original. Note • The order is the same regardless of the orientation.
After selecting the order, you can select whether you use the preview screen. If you tap ON, the preview screen is displayed so that you can check the orientation. Note • This function can be used in combination with Two-sided copy. If you use this function in combination, you can copy eight original pages on one sheet of paper. In this case, four original pages are copied on each side of paper.
B. Tap to start copying the original already scanned. Note • You can add the copying job while printing. Adding the Copying Job (Reserve copy) • If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the fourth sheet of original is complete. Follow the on-screen instructions to scan the rest of originals.
Collated Copying You can obtain sorted printouts when making multiple copies of a multi-paged original. When you select ON for Collate in Copy, you can obtain sorted printouts when making multiple copies of a multi-paged original. In addition, you can copy originals on both sides of paper. • When ON is selected: • When OFF is selected: Note • When you use this function, load the original in the ADF. • This function can be used in combination with Two-sided copy.
See Two-Sided Copying for two-sided copying.
Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 456
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) 457
Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Scanning Documents Basic Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Extracting Text from Scanned Images (OCR) Sending Scanned Images via E-mail Scanning Multiple Items at One Time Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Scanning Both Sides of Each Document at One Time Saving after Checking Scan Results IJ Scan Utility
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
Starting IJ Scan Utility Note • If you have more than one scanner or have changed the connection from USB connection to network connection, set up the network environment from IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required. When setting is completed, click OK. 4. Click Document. Scanning starts. Note • Click Cancel to cancel the scan.
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required. When setting is completed, click OK. 4. Click Photo. Scanning starts. Note • Click Cancel to cancel the scan.
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required. When setting is completed, click OK. Note • Once the settings are made, you can scan with the same settings from the next time. 3.
Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note • The following explains how to scan from the item to be placed on the left side. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Scan and Stitch) dialog as required. When setting is completed, click OK. 3.
5. Make sure that Scan from Left is selected in Scan Direction. 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan.
8. Place the item that is to be displayed on the right side of the screen face-down on the platen. 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions.
Note • Select the Adjust cropping frames checkbox to specify the area to be saved. Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again. 11. Click Save. The combined image is saved. Note • Refer to "Image Stitch Window" for details on the Image Stitch window.
Extracting Text from Scanned Images (OCR) Click OCR in the IJ Scan Utility main screen to scan text in scanned magazines and newspapers and display it in a specified application. Note • You can also extract text from Document, Custom, or Driver. 1. Start IJ Scan Utility. 2. Click Settings..., then set the document type, resolution, etc. in the Settings (OCR) dialog, and then select the application in which you want to display the result. When setting is completed, click OK.
• Documents containing multiple languages 470
Sending Scanned Images via E-mail You can send scanned images via e-mail easily by simply clicking E-mail in the IJ Scan Utility main screen. Note • You can also send scanned images via e-mail from Document, Photo, Custom, or Driver. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (E-mail) dialog, and then select an e-mail client. When setting is completed, click OK. 3. Place the item on the platen. Placing Items (When Scanning from a Computer) 4.
Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. • • • • Photos that have a whitish background Items printed on white paper, hand-written documents, business cards, etc.
5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog 7. Click Custom. Multiple items are scanned at one time. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings....
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Place multiple documents on the ADF (Auto Document Feeder) and scan at one time. This section explains how to scan one side of the documents at a time. To scan both sides of the documents automatically, refer to "Scanning Both Sides of Each Document at One Time". Note • You can scan multiple documents at one time from the ADF when scanning via Document, Custom, Driver, OCR, or E-mail.
5. Select Select Source according to the documents to be scanned. To scan only the front side of each document, select Document (ADF/Platen) or Document (ADF Simplex). To scan the front side then the back side of each document, select Document (ADF Manual Duplex). 6. Set the color mode, document size, and scanning resolution as required.
Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog, you can specify the Orientation and Binding Side. How to place the documents when scanning the back sides depends on the Binding Side. When setting is completed, click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog.
When Document (ADF Manual Duplex) is selected for Select Source, proceed to Step 8. Note • When Document (ADF Duplex) is selected for Select Source, the Manual Duplex Scanning dialog does not appear; both sides of the documents are scanned automatically. Refer to "Scanning Both Sides of Each Document at One Time" for details. 8. Follow the on-screen instructions to place the documents. Note • The screens for scanning with Orientation set to Portrait are used as examples in the following descriptions.
9. Click OK. Scanning starts. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings.... In each Settings dialog, you can also make advanced scan settings.
Scanning Both Sides of Each Document at One Time Scan both sides of each document at one time using the ADF (Auto Document Feeder). Note • You can scan multiple documents at one time from the ADF when scanning via Document, Custom, Driver, OCR, or E-mail. Refer to "Scanning with Scanner Driver" for how to scan using the scanner driver. • The screens for scanning documents are used as examples in the following descriptions. 1. Place the documents on the ADF.
5. Select Document (ADF/Platen) or Document (ADF Duplex) for Select Source. Note • Select the Scan both sides when scanning from the ADF checkbox in Scan Options when scanning via Document (ADF/Platen). 6. Set the color mode, document size, and scanning resolution as required.
Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog, you can specify the Orientation and Binding Side. When setting is completed, click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog 7. Click Document.
• Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings.... In each Settings dialog, you can also make advanced scan settings.
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan. 4. Select the Check scan results checkbox, then click OK.
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog 5. Click Photo. Scanning starts. When scanning is completed, the Save Settings dialog appears. Note • Click Cancel to cancel the scan.
6. Change the image order or file save options as required. You can change the image order or file save options in the Save Settings dialog. Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog Settings (General Settings) Dialog Network Selection Screen Save Settings Dialog
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon. Product Name Displays the name of the product that IJ Scan Utility is currently set to use. If the displayed product is not the one you want to use, select the desired product from the list.
Scan/save settings and applications can be specified in the Settings (OCR) dialog. E-mail You can send scanned images via e-mail. Scan/save settings and applications can be specified in the Settings (E-mail) dialog. Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility.
(Scanning from the Operation Panel) Tab You can specify how to respond when scanning from the operation panel. Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
Settings (Document Scan) Dialog Click Document Scan on the Scan) dialog. (Scanning from a Computer) tab to display the Settings (Document In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
Note • When Document (ADF/Platen) is selected and documents are placed both on the platen and ADF, those placed on the ADF will be scanned. Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned. When scanning both sides of the documents automatically from the ADF, select A4 or Letter. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK.
Scan both sides when scanning from the ADF This appears when you select Document (ADF/Platen) for Select Source. Scans both sides of the documents placed on the ADF. Image Processing Settings Click (Right Arrow) to set the following. Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections.
Important • The following types of documents may not be corrected properly since the text cannot be detected correctly.
You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. • When Start OCR is selected in Application Settings, you cannot select PDF or PDF (Multiple Pages). Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting.
(3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pop-up menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in.
Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Photo is selected. Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned.
Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important • When Color Mode is Black and White, Image Processing Settings is not available. Sharpen outline Emphasizes the outline of the subjects to sharpen the image.
Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date). If this checkbox is not selected, files are saved directly in the folder specified in Save in. Check scan results Displays the Save Settings dialog after scanning.
Settings (Custom Scan) Dialog Click Custom Scan on the dialog. (Scanning from a Computer) tab to display the Settings (Custom Scan) In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
• A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Refer to "Placing Items (When Scanning from a Computer)" for how to place items.
• Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Document Scan Orientation Settings... This appears when you select ADF or Auto for Select Source. Click to display the Document Scan Orientation Settings dialog in which you can set the orientation and binding side of the documents to be scanned from the ADF. Important • Binding Side cannot be specified when scanning only the front side of each document.
Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc. Reduce moire Reduces moire patterns.
• Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported.
JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif or Auto is selected in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format.
Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Attach to e-mail Select this when you want to send e-mails with the scanned images attached. You can specify the e-mail client you want to start from the pop-up menu. Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pop-up menu.
Settings (Scan and Stitch) Dialog Click Scan and Stitch on the Stitch) dialog. (Scanning from a Computer) tab to display the Settings (Scan and In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important • When Color Mode is Black and White, Image Processing Settings is not available. • When Select Source is Photo: Sharpen outline Emphasizes the outline of the subjects to sharpen the image.
Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. • When Black and White is selected in Color Mode, this option does not appear.
You can specify the application from the pop-up menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Do not start any application Saves to the folder specified in Save in. Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide.
Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area (1) Save Settings Area File Name Enter the file name of the image to be saved.
Note • When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned. • When the Enable large image scans checkbox is selected in Save Settings, or when Start OCR is selected in Application Settings, you can select JPEG/Exif, TIFF, or PNG. • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files.
Check scan results Displays the Save Settings dialog after scanning. (2) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pop-up menu.
Settings (OCR) Dialog Click OCR on the (Scanning from a Computer) tab to display the Settings (OCR) dialog. In the Settings (OCR) dialog, you can make advanced settings for extracting text from scanned images. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Important • Custom cannot be selected depending on the Select Source setting. Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Note • For Resolution, only 300 dpi or 400 dpi can be set.
Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image.
• • • • Documents with small amount of text Documents containing figures/images Hand-written text Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document.
JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date). If this checkbox is not selected, files are saved directly in the folder specified in Save in.
Settings (E-mail) Dialog Click E-mail on the (Scanning from a Computer) tab to display the Settings (E-mail) dialog. In the Settings (E-mail) dialog, you can specify how to respond when attaching images to an e-mail after scanning them using the scanner button. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
• Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Refer to "Placing Items (When Scanning from a Computer)" for how to place items. • When scanning both sides of the documents from the ADF (Auto Document Feeder), you can scan A4 or Letter size documents. • When scanning two or more documents from the ADF, place documents of the same size even if Auto is set. Note • To reduce moire, set Select Source to Magazine.
Important • Binding Side cannot be specified when scanning only the front side of each document. Scan both sides when scanning from the ADF This appears when you select Auto for Select Source. Scans both sides of the documents placed on the ADF. Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type.
Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc. Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported. • The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly.
PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. • When Black and White is selected in Color Mode, this option does not appear.
Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Save to PC (Photo)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel. Resolution Set from the operation panel.
Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel. JPEG Image Quality You can specify the image quality of JPEG files. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Save to PC (Document)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel.
Note • Scanning takes longer than usual when you enable this function. Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
(2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu.
Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Attach to E-mail (Photo)) Dialog Click Attach to E-mail (Photo) on the (Attach to E-mail (Photo)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Attach to E-mail (Photo)) dialog, you can specify how to respond when attaching images to an e-mail as photos after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel.
Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel. JPEG Image Quality You can specify the image quality of JPEG files. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Settings (Attach to E-mail (Document)) Dialog Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog. In the Settings (Attach to E-mail (Document)) dialog, you can specify how to respond when attaching images to an e-mail as documents after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel.
Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel. JPEG Image Quality You can specify the image quality of JPEG files.
Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Product Name Displays the name of the product that IJ Scan Utility is currently set to use.
Defaults You can restore the settings in the displayed screen to the default settings.
Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
• If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again.
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. (1) Preview Operation Buttons (2) Scan Results Area (3) Save Settings Area (1) Preview Operation Buttons / (Rotate Left 90°)/(Rotate Right 90°) Rotates scanned images 90 degrees counter-clockwise or clockwise.
Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date). If this checkbox is not selected, files are saved directly in the folder specified in Save in.
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area (4) Preview Area Note • The displayed items vary depending on the select source and view.
Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved. Adjusting Cropping Frames in the Image Stitch Window Save Save Saves the two scanned images as one image.
Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Control-clicking the Preview area reduces the displayed image. (Rotate Left) Rotates the preview image 90 degrees counter-clockwise. (Invert Vertically) Rotates the preview image 180 degrees.
When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility. Note • Refer to "Image Corrections and Color Adjustments" for details on the setting procedures for image correction and color adjustment.
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. • Image correction results are not reflected in the trial scan screen. Note • Screens may vary depending on the application. • Selectable settings depend on Kind settings.
Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches. Use this function to reduce such noise. None Dust and scratches will not be reduced. Low Select this to reduce small dust particles and scratches. Large ones may remain.
Low Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets. Unclear or blurred text/lines caused by curved pages are not corrected.
• How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Important • When enabling Descreen, disable Unsharp Mask. If Unsharp Mask is enabled, some moire effects may remain.
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear. In that case, disconnect the USB cable from the computer, then reconnect it. • Scanning may fail if the computer has resumed from sleep state with the scanner driver active.
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 554
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply.
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer. Computer Settings • Close all running applications. • Log in as the administrator of the computer. You will be required to enter the name and password of the user with administrator privileges.
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2. Start the installer. Double-click the ".pkg" file in the decompressed disk. Installation starts. 3. Install the driver. Follow the prompts to install.
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats 558
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note • Refer to Help of Image Capture for how to adjust the cropping frames (selection boxes) in the screen displayed by clicking Driver in the IJ Scan Utility main screen. Initial Cropping Frame No cropping frame is specified.
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail.
Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format. PNG (Standard File Extension: .png) A data format often used on websites. PNG is suitable for editing saved images. JPEG (Standard File Extension: .
Placing Items (When Scanning from a Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction. • Close the document cover when scanning.
Important Important • Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. • Refer to "Loading Originals" for your model from Home of the Online Manual for details on the portions in which items cannot be scanned. Placing Multiple Items: Allow 0.
Note • When scanning duplex documents, place the front sides facing up. They will not be scanned correctly if placed the other way around.
Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Attaching the Scanned Data to E-mail Using the Operation Panel of the Machine Saving Scanned Data on the USB Flash Drive Using the Operation Panel of the Machine Forwarding Scanned Data to Shared Folder on the Computer Using the Operation Panel of the Machine Deleting Scanned Data on USB Flash Drive Setting Items for Scanning Using the Operation Panel of the Machine Network
Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Before forwarding scanned data to the computer, confirm the following: • The scanner driver is installed. If the scanner driver is not yet installed, install the scanner driver from our website. • The machine is connected to a computer correctly. Make sure that the machine is connected to the computer correctly.
The Scan standby screen is displayed. Note • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista), select Enable for WSD scan from this device on WSD setting on Other settings in LAN settings under Device settings. WSD setting If you tap Search again, the machine starts searching for the connected computers again. 5. Specify the settings as necessary. A. Tap to select the document type.
D. Tap to display the screen to select the destination. 6. Load the original document on the platen glass or in the ADF. 7. Press the Color button for color scanning, or the Black button for black & white scanning. Note • When you forward the scanned data to the computer using WSD, press the Color button. • If the original is not loaded properly, a message is displayed on the touch screen. Load the original on the platen glass or in the ADF according to the scan settings.
Attaching the Scanned Data to E-mail Using the Operation Panel of the Machine Before attaching scanned data to an e-mail, confirm the following: • The scanner driver is installed. If the scanner driver is not yet installed, install the scanner driver from our website. • The machine is connected to a computer correctly. Make sure that the machine is connected to the computer correctly.
The Scan standby screen is displayed. 5. Specify the settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings. B. Tap to display Scan settings screen. For details on the setting items: Setting Items for Scanning Using the Operation Panel of the Machine C.
• If you load the original in the ADF: The machine starts scanning and scanned data is forwarded to the computer and attached to an email. • If you load the original on the platen glass: ◦ When you select JPEG for Format on the scan setting screen, the machine starts scanning and scanned data is forwarded to the computer and attached to an e-mail.
Saving Scanned Data on the USB Flash Drive Using the Operation Panel of the Machine You can save scanned data on the USB flash drive directly. Important • Do not remove the USB flash drive from the machine under the following conditions: • While scanning is in progress • Before saving the scanned data • For safety reasons, we recommend backing up the scanned data saved on a USB flash drive to another media periodically to avoid unexpected accidents.
6. Adjust the settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings. B. Tap to display Scan settings screen. For details on the setting items: Setting Items for Scanning Using the Operation Panel of the Machine C.
B. Tap to rotate the preview screen. Displayed when you select PDF or Compact PDF for Format on the scan setting screen. C. Tap to save the scanned original on the USB flash drive. D. Tap to rescan the original. • If you load the original in the ADF: The machine starts scanning and scanned data is saved on the USB flash drive.
You can import the scanned data saved on a USB flash drive to the computer. After scanning the data, connect the USB flash drive to the computer, then import the data.
Forwarding Scanned Data to Shared Folder on the Computer Using the Operation Panel of the Machine Before forwarding scanned data on the shared folder on the computer, confirm the following: • The scanner driver and Canon Quick Toolbox are installed. If the scanner driver and Canon Quick Toolbox are not yet installed, install them from our website. • The machine is connected to a computer via a LAN correctly. • The destination folder is specified in Canon Quick Toolbox.
5. Specify the settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings. B. Tap to display Scan settings screen. For details on the setting items: Setting Items for Scanning Using the Operation Panel of the Machine C.
A. The preview screen of the scanning data is displayed. B. Tap to rotate the preview screen. Displayed when you select PDF or Compact PDF for Format on the scan setting screen. C. Tap to forward the scanned original to the shared folder on the computer. D. Tap to rescan the original. • If you load the original in the ADF: The machine starts scanning and scanned data is forwarded to the shared folder of the computer.
Deleting Scanned Data on USB Flash Drive You can delete scanned data on the USB flash drive using the operation panel. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed. 3. Insert the USB flash drive into the USB flash drive port. 4. Tap USB flash drive.
When the format for PDF data is selected, only the first page of the PDF data is displayed on the touch screen. C. Tap to switch the file type displayed on the touch screen. D. Flick to display the data, then tap to delete the data. E. Tap to display the file name list. 7. Tap Yes on the confirmation screen. The machine starts deleting the file.
Setting Items for Scanning Using the Operation Panel of the Machine You can change the scan settings such as the scan size, resolution, or data format. When the Scan standby screen is displayed, tap Settings to select the setting item. Flick to display setting items, then tap the setting item to display the settings. Tap to specify the setting. Note • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8.
1. Scan size Select the size of the original. 2. Format Select the data format of the scanned data. 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Preview Select to preview the scanned data or not when saving the data on a USB flash drive. 5. ADF orientation Select the orientation of the original document. This setting item is not available when Photo is selected for Doc.type. 6. ADF duplex scan Select the scanning method when using ADF.
8. Descreen A printout consists of minute dots to make characters or graphs. Interfering with each dot may result in uneven shades or a striped pattern. Select ON if you notice any uneven shades or a striped pattern on the scanned image. This setting item is not available when Photo is selected for Doc.type. Note • Even if ON is selected for this setting, some moire effects may remain if Unsharp mask is set to ON. In that case, select OFF for Unsharp mask. 9.
Network Scan Settings You can connect your scanner or printer to a network to share it among multiple computers or scan images into a specified computer. Important • Multiple users cannot scan at the same time. • To scan over a network, enable Bonjour on your scanner or printer. Note • Complete the network settings of your scanner or printer beforehand by following the instructions on the web page. • With network connection, scanning takes longer than USB connection.
3. Click the (General Settings) tab. The Settings (General Settings) dialog appears. 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. The network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 6. Select your scanner or printer from Scanners and click OK. 7. Return to the network selection screen, then click OK. The IJ Scan Utility main screen reappears.
Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning photos from the operation panel are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Select a scan mode on the (Scanning from the Operation Panel) tab. Note • Refer to the following for details.
Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings.
6. Select the application you want to start after scanning in Application Settings. 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.
Faxing Preparing for Faxing Sending Faxes Using the Operation Panel of the Machine Registering Recipients Receiving Faxes Other Useful Fax Functions 590
Preparing for Faxing Connect the machine to the telephone line and set up the machine before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects Unexpectedly: If there is a power failure or if you accidentally unplug the power cord, the date/time settings will be reset. • The settings for user information and directory will be retained.
Connecting the Telephone Line The connection method differs depending on your telephone line. • If you connect the machine to wall telephone line directly/If you connect the machine with the xDSL splitter: Basic Connection • If you connect the machine to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the machine cannot send/receive faxes. Connect the machine correctly. Important • Do not connect fax machines and/or telephones in parallel (US and Canada only).
Important • Be sure to connect the telephone line before the machine is turned on. If you connect the telephone line when the machine is turned on, turn the machine off and unplug the power cord. Wait for 1 minute then connect the telephone line and power plug. Note • Refer to Rear View for the position of the telephone line jack and the external device jack. • Before connecting a telephone or answering machine, remove the Telephone connector cap.
Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type. Setting the Telephone Line Type • Connecting to an xDSL A. Analog Subscriber Line B. xDSL modem (splitter may not be built-in to the modem) C. Computer D. Telephone or answering machine Important • When the splitter is not built-in to the modem, do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in parallel.
Setting the Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type. Important • For users in China: After plugging the power cord and turning on the machine, the telephone line type is selected automatically.
Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing. Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap FAX settings. 5. Tap FAX user settings. 6. Tap Telephone line auto selection.
Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing.
Setting the Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting the Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About the Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note • The receiving operation procedure varies depending on the selected receive mode.
• DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode. About the Receive Mode You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for fax, etc.
◦ RX start time You can specify the length of time until automatic reception is started when Manual/auto switch: ON is selected. Specify the length of time and tap OK. ◦ User-friendly RX: ON/User-friendly RX: OFF If you select User-friendly RX: ON, the machine automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers.
Specify the number of time and tap OK. Setting the DRPD Ring Pattern (US and Canada only) If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line.
Setting the Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About the Sender Information Setting the Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About the Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax. A. Date and time of transmission B. Unit fax/telephone number C. Unit name D.
1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap Device user settings. 5. Tap Date/time setting. 6. Set the date. 1. Tap a setting item to change. 2. Tap the number to enter. Enter only the last two digits of the year. 3. Tap OK. 4. Tap OK again when all settings are completed. 7. Set the time. 1. Tap a setting item to change.
2. Tap the number to enter. Enter the date and time in 24-hour format. 3. Tap OK. 4. Tap OK again when all settings are completed. 8. Press the HOME button to return to the HOME screen. Setting Daylight Saving Time (Summer Time) Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year.
3. Tap Device settings. 4. Tap Device user settings. 5. Tap Daylight saving time setting. 6. Tap ON. To disable summer time, tap OFF. 7. Set the date and time when summer time starts. 1. Set the date when summer time starts. Tap a setting item to change then specify the setting. Tap OK again when all settings are completed. 2. Set the time (in 24-hour format) when summer time starts. Tap a setting item to change then specify the setting. Tap OK again when all settings are completed. 8.
2. Set the time (in 24-hour format) when summer time ends. Tap a setting item to change then specify the setting. Tap OK again when all settings are completed. 9. Press the HOME button to return to the HOME screen. Registering User Information This section describes the procedure to register the user information. Note • Before sending a fax, be sure to enter your name and fax/telephone number in Unit name and Unit TEL on the User information settings screen (for US only). 1.
7. Enter the unit name. 1. Tap the entry field under Unit name. The screen to enter the character is displayed. 2. Enter the unit name. 3. Tap OK. Note • You can enter the name up to 24 characters, including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols 8. Enter the unit fax/telephone number. 1. Tap the entry field under Unit TEL. The screen to enter the number is displayed. 2. Enter the unit fax/telephone number. 3. Tap OK.
Note • You can enter the fax/telephone number up to 20 digits, including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols 9. Tap Register to finalize registration.
Sending Faxes Using the Operation Panel of the Machine Sending Faxes by Entering Fax/Telephone Number Basic Resending Faxes (Redialing a Busy Number) Setting Items for Sending Faxes Sending Faxes Using Useful Functions 609
Sending Faxes by Entering Fax/Telephone Number This section describes dialing and sending faxes directly by entering the fax/telephone numbers. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. Sending a Fax after Speaking on Telephone 1. Make sure that the machine is turned on. 2.
D. Function list You can use the each fax function and change the setting for the fax. E. Redial Tap to send faxes with redialing. Resending Faxes (Redialing a Busy Number) F. On hook dial Tap to send faxes with the on hook dial function. Using the On Hook Dial Function G. Directory You can select a registered fax/telephone number. Sending a Fax to the Registered Recipient H. Current state The current state is displayed. I.
Enters the number. B. Pause Enters a pause "P". C. Delete Deletes the entered number. D. Blank space Enters a blank space. 3. Tap OK. The touch screen returns to the Fax standby screen. Note • By tapping Save profile, you can register the current print settings as a custom setting. Registering the Favorite Settings (Custom profiles) 5. Press the Color button for color transmission, or the Black button for black & white transmission. The machine starts scanning the document.
Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the touch screen. • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Document in ADF. Tap [OK] to eject document. is displayed on the touch screen. By tapping OK, the remaining documents are automatically ejected.
Resending Faxes (Redialing a Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the machine will redial the number after a specified interval. Automatic Redialing • Manual Redialing You can redial to the recipients dialed by entering the fax/telephone numbers.
1. Make sure that the machine is turned on. 2. Load documents on the platen glass or in the ADF. 3. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 4. Adjust the scan contrast and resolution as necessary. Setting Items for Sending Faxes 5. Tap Redial. The Redial screen is displayed. 6. Tap a recipient's number to redial. 7. Press the Color button for color transmission, or the Black button for black & white transmission.
Setting Items for Sending Faxes You can specify the settings of the scan contrast and the scan resolution on the Fax standby screen. Tap to specify the settings of the scan contrast and the scan resolution. • ScanRes. The following settings of the scan resolution are selectable. Standard Suitable for text-only documents. Fine Suitable for fine-print documents. Extra fine Suitable for detailed illustration or fine-print quality documents.
Sending Faxes Using Useful Functions Sending a Fax after Speaking on Telephone Sending a Fax to the Registered Recipient Sending the Same Document to Several Recipients (Sequential Broadcasting) Preventing Mistransmission of Faxes Using the On Hook Dial Function 617
Sending a Fax after Speaking on Telephone If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax machine that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers.
8. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax machine supports color faxing. 9. Hang up the handset. Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the touch screen.
Sending a Fax to the Registered Recipient Registering recipient's fax/telephone number and name in the machine's directory enables you to send faxes easily. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
B. Tap to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character. C. Tap to display the screen to select an ID number of the registered recipient. You can search the registered recipient by ID number. By enter the ID number and tapping OK, the registered recipients are displayed in order from the recipient of the ID number selected. D.
Sending the Same Document to Several Recipients (Sequential Broadcasting) This machine allows you to prepare for sending the same document to a maximum of 101 recipients in one operation. The recipients can be specified by entering the fax/telephone numbers and selecting the registered recipients (the particular recipient's number and the group dial) in combination. The following number of recipients can be specified in combination.
Specify the first recipient with the one of the following methods. • By specifying with the recipient registered to the machine: Tap Directory and specify the recipient. Sending a Fax to the Registered Recipient • By entering the fax/telephone numbers: Tap the entry field of fax/telephone numbers and enter the number. Sending Faxes by Entering Fax/Telephone Number Note • If FAX number re-entry in Security control under FAX settings is set to ON, enter the number again.
A. Adds the recipient from the registered recipients. B. Adds the recipient by entering the fax/telephone numbers if you added a first recipient from the registered recipients. C. Adds the recipient by selecting a number from the outgoing call logs if you added a first recipient from the registered recipients. 3. Add a recipient. Add a recipient according to the selected method. The Sequential broadcasting screen is displayed after specifying the multiple recipients. 4.
• If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Document in ADF. Tap [OK] to eject document. is displayed on the touch screen. By tapping OK, the remaining documents are automatically ejected.
Preventing Mistransmission of Faxes This machine has two functions for preventing the mistransmission of faxes. • Sending faxes after entering the fax/telephone number twice This function requires you to re-enter the fax/telephone number after entering the number, so that the machine prevents you from misdialing.
Sending Faxes after Checking Information (Checking the Recipient's Information) Set Check RX FAX information to ON following the procedure below. Important • This function is not available when you send a fax manually. Sending a Fax after Speaking on Telephone 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap FAX settings. 5. Tap Security control. 6. Tap Check RX FAX information. 7. Tap ON.
Using the On Hook Dial Function Follow the procedure below to send faxes with the on hook dial function. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. Sending a Fax after Speaking on Telephone • With manual transmission, you cannot use the platen glass to load documents. Load the documents in the ADF.
Sending Faxes by Entering Fax/Telephone Number Note • If FAX number re-entry in Security control under FAX settings is set to ON, enter the number again. Security control • Manual redialing: Tap Redial and select a number in the outgoing call logs. Manual Redialing 7. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission.
Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility 630
Registering Recipients Using the Operation Panel of the Machine Registering recipients in the machine's directory in advance allows you to dial fax/telephone numbers simply. The following methods to register are available: • Recipient registration Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the machine directory.
Registering the Fax/Telephone Number of Recipients Before you can use the machine's directory, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Tap Function list. The Function list screen is displayed. 4. Tap TEL number registration. 5. Tap Directory registration.
The screen to register the recipient's fax/telephone number and name is displayed. Go to next step. • From outgoing call log When you select this registration method, the screen to select the fax/telephone number from the outgoing call logs is displayed. Selecting a fax/telephone number from the outgoing call logs, the screen to register the recipient's fax/telephone number and name is displayed. Go to next step.
The screen to enter the character is displayed. 2. Enter the recipient's name. 3. Tap OK. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 11. Enter the recipient's fax/telephone number. If you select a fax/telephone number on From outgoing call log or From incoming call log, the fax/ telephone number is already entered. If you do not change the fax/telephone number, go to next step. 1. Tap the entry field of fax/telephone numbers.
Note • To register another recipient's number and name, select an unregistered ID number and operate in the same procedure. • You can check the recipient's numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST.
Registering Recipients in Group Dial If you register two or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Tap Function list. The Function list screen is displayed. 4. Tap TEL number registration. 5. Tap Directory registration.
8. Enter the group name. 1. Tap the entry field of group name. The screen to enter the character is displayed. 2. Enter the group name. 3. Tap OK. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 9. Register the members. 1. Tap Add member. The machine's directory is displayed. Display by name Display by ID number A. Tap to switch the display by name and by ID number.
B. Tap to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character. C. Tap to display the screen to select an ID number of the registered recipient. You can search the registered recipient by ID number. By enter the ID number and tapping OK, the registered recipients are displayed in order from the recipient of the ID number selected. D.
Repeat the procedure to register another member to the same group dial. 10. Tap Complete to finalize registration. Note • To register another group, select an unregistered ID number and operate in the same procedure. • You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO. LIST.
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Tap Function list. The Function list screen is displayed. 4. Tap TEL number registration. 5. Tap Directory registration. 6. Tap a recipient or a group dial to change. 7. Change the registered information.
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Tap Function list. The Function list screen is displayed. 4. Tap TEL number registration. 5. Tap Directory registration. 6. Tap a recipient or a group dial to delete. 7. Delete the registered information.
Printing a List of the Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the machine to refer to when dialing. 1. Make sure that the machine is turned on. 2. Load paper. 3. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 4. Tap Function list. The Function list screen is displayed. 5. Tap Print reports/lists. 6. Tap Directory list. 7. Tap an item to print.
Registering Recipients Using Speed Dial Utility About Speed Dial Utility Speed Dial Utility is a utility for forwarding the fax/telephone numbers registered on the machine to a computer and registering/changing them on the computer. In addition, you can register the fax/telephone number, user's name, user's fax/telephone number, and rejected numbers edited on the computer to the machine. You can also save them on the computer as a backup.
Starting Up Speed Dial Utility Before starting up Speed Dial Utility, confirm the following: • The necessary application software (printer driver and Speed Dial Utility) is installed. If the printer driver or Speed Dial Utility is not yet installed, install them from our website. • The machine is connected to a computer correctly. Make sure that the machine is connected to the computer correctly.
Speed Dial Utility Dialog The following items are on the Speed Dial Utility dialog. 1. Printer Name: Selects the machine for editing the registered information using Speed Dial Utility. 2. Display Printer Settings Loads the registered information on the machine selected for Printer Name: into Speed Dial Utility. 3. Setting Item List: Selects the registered information for editing. Choose one item from TEL Number Registration, User Information Setting, and Rejected Number Setting. 4.
7. Instructions Displays this guide. 8. Exit Quits Speed Dial Utility. Information registered or edited using Speed Dial Utility is neither saved on the computer nor registered on the machine. 9. Save to PC... Saves information edited using Speed Dial Utility on the computer. 10. Register to Printer Registers information edited using Speed Dial Utility to the machine.
Saving Registered Information on the Machine to Your Computer Follow the procedure below to save the recipients' name, recipients' fax/telephone number, group dial, user's name, user's fax/telephone number, or rejected numbers that registered on the machine to the computer. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Save to PC.... 4. Enter the file name on the displayed screen, then click Save.
Registering a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to register fax/telephone numbers. Note • Before you register fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
Note • You can only enter numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. • To save the registered information on the computer. 1. Click Save to PC.... 2. Enter the file name on the displayed screen, then click Save. • To register the registered information to the machine: 1. Click Register to Printer. 2. Confirm the message on the display, then click OK. The information is registered to the machine.
Changing a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
5. Click OK. To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. • To save the edited information on the computer. 1. Click Save to PC.... 2. Enter the file name on the displayed screen, then click Save. • To register the edited information to the machine: 1. Click Register to Printer. 2. Confirm the message on the display, then click OK. The information is registered to the machine.
Deleting a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
Changing Sender Information Using Speed Dial Utility Follow the procedure below to change the user's name or fax/telephone number. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed. 4. Select an item to change, then click Edit.... The User Information dialog is displayed. 5.
Registering/Changing Rejected Number Using Speed Dial Utility Follow the procedure below to register, change, or delete rejected numbers. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed. • To register a rejected number: 1. Select an unoccupied code from the list, then click Edit.... 2.
Calling the Registered Information Up from Your Computer and Registering the Information to the Machine You can register the fax/telephone numbers, user's name, user's fax/telephone number, and rejected numbers saved on the computer to the machine. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Load from PC.... 4. Select the RSD file (*.rsd) to register to the machine. 5. Click Open on the dialog. 6.
Uninstalling Speed Dial Utility Follow the procedure below to uninstall Speed Dial Utility. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > Speed Dial Utility, then drag the Speed Dial Utility icon into the trash. Note • To reinstall Speed Dial Utility, uninstall Speed Dial Utility, then install it again from our website.
Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions 657
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Make sure of the receive mode setting. Make sure of the receive mode setting displayed on the Fax standby screen.
Setting the Receive Mode • You can specify the advanced settings of each receive mode. For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode • If the machine was not able to print a received fax, the machine stores the unprinted fax temporarily in its memory (memory receiving).
• Set the machine to enable you to initiate fax reception from a connected telephone (remote reception). Remote Reception • When the answering machine is connected to the machine: • If the answering machine is set to the answering mode, select User-friendly RX: ON in Advanced. If the call is a fax, the machine will receive the fax automatically. • If the answering mode is turned off on the answering machine, pick up the handset.
Note • If a telephone is connected to the machine, the telephone will ring when a call incomes. • You can change the number of times to ring the telephone with Ring count in Advanced. When DRPD or Network switch is selected: • When the call is a fax: The telephone will ring when a call incomes. The machine will receive the fax automatically when the fax ring pattern is detected. Note • You can change the number of times to ring the telephone.
The name of this service varies depending on the country or region of purchase. This setting may not be also available depending on the country or region of purchase.
Changing the Paper Settings This machine prints received faxes to paper loaded in the machine beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important • If the size of loaded paper is different from that specified in the paper size setting, the received faxes are stored in the machine's memory and Check the page size and tap [OK]. is displayed on the touch screen.
A. Page size Select the page size from A4, Letter, or Legal. B. Type (Media type) The paper type is set to Plain paper. C. Paper src (Paper source) Select the cassette to feed paper. Selecting Cassette (auto) allows the machine to feed paper from the cassette 2 when the cassette 1 runs out of paper under the following conditions. • A4, Letter, or Legal sized plain paper is loaded in the cassette 1 and cassette 2. • Yes is selected for Auto feed switch in Cassette settings. D.
Memory Reception If the machine was not able to print the received fax, the received fax is stored in the machine's memory. The FAX Memory lamp is lit and Received in memory. is displayed at the Fax standby screen. Important • If you unplug the power cord, all faxes stored in the machine's memory are deleted. The next time you turn the machine on, tap OK after a confirmation screen is displayed. The list of the faxes deleted from the machine's memory (MEMORY CLEAR REPORT) will be printed.
Load the paper and tap OK on the touch screen. ◦ A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size in FAX paper settings, then tap OK on the touch screen. • You pressed the Stop button to cancel printing of a fax: Press the HOME button and tap FAX to resume printing of the fax. Note • The machine can store up to max. 250 pages* (max. 30 documents) of faxes in the machine's memory. * When using ITU-T No.
Receiving Faxes Using Useful Functions Saving Received Faxes Automatically on a USB Flash Drive Forwarding Received Faxes Automatically to Shared Folder on the Computer Remote Reception Rejecting Fax Reception Using the Caller ID Service to Reject Calls 667
Saving Received Faxes Automatically on a USB Flash Drive You can save received faxes on a USB flash drive as PDF files automatically when receiving a fax. This section describes the procedure to enable the machine to save received faxes on a USB flash drive automatically. Important • Do not remove the USB flash drive from the machine when the machine is set to save received faxes on a USB flash drive automatically.
• If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message is displayed on the touch screen. Tap OK to dismiss the error. • The folder and file name of faxes saved on the USB flash drive is as follows: • Folder name: CANON_SC\FAXDOC\0001 • File name (file extension: PDF): Running numbers, starting from FAX_0001 • File date: The date and time of saving as set in the machine.
Forwarding Received Faxes Automatically to Shared Folder on the Computer You can forward received faxes to the shared folder on the computer as PDF files automatically. This section describes the procedure to enable the machine to forward received faxes to the shared folder on the computer automatically. Important • Do not disconnect the machine with the computer when the machine is set to forward received faxes to the shared folder on the computer automatically.
9. Select a shared folder. Note • When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code is displayed. Entering the PIN code allows you to assign the shared folder as the destination. Note • You can forward up to 250 pages of fax as one PDF file. • You can forward up to 2000 PDF files to the shared folder on the computer.
Remote Reception If the machine is located away from the telephone, pick up the handset of the telephone connected to the machine and dial 25 (the remote reception ID) to receive faxes (remote reception). • If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to your telephone's instruction manual.
Rejecting Fax Reception You can set the machine to reject faxes with no sender information or those from specific senders. Select one of the following conditions to reject faxes. • Faxes with no caller identification. • Faxes from senders not registered in the machine's directory. • Faxes from senders registered in the machine as rejected numbers. Select a fax rejection condition following the procedure below. 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Setup.
1. When the confirmation screen to register the rejected number is displayed, tap Yes. 2. Select a registration number. 3. Select a registration method. Register the rejected number depending on the registration method. • By entering the number When you select this registration method, the screen to register the fax/telephone number is displayed. Tap the entry field of fax/telephone numbers to display the screen to enter the fax/telephone number.
Note • This registration method may not be available depending on the country or region of purchase. 4. Tap Register to finalize registration. Note • To register another rejected number, select another registration number, then register the rejected number. You can register up to 10 rejected numbers. • You can print the list of rejected numbers (REJECTED NUMBER LIST). Summary of Reports and Lists • To change the registered rejected number: 1. Select a registered rejected number you want to change. 2.
Using the Caller ID Service to Reject Calls If you subscribe to the Caller ID service, the machine detects the sender's Caller ID. If the sender's ID matches the condition specified in this setting, the machine rejects the phone call or fax reception from the sender. Note • This setting may not be supported depending on the country or region of purchase. Contact your telephone company to confirm whether it provides this service. Specify the setting following the procedure below. 1.
Note • Even if you select Reject, the machine rings once. (The machine may not ring depending on the country or region of purchase.
Other Useful Fax Functions Using the Information Services Transmission/Reception of Faxes Using ECM Document Stored in Machine's Memory Summary of Reports and Lists 678
Using the Information Services You can use various information services such as provided by banks, and make airline reservations or hotel reservations. Since these services require tone dialing to use their services, you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line. Using the Touch Tone Line Using the Rotary Pulse Line Important • You may need to contract with the service providers for some information services. For details, contact the service providers.
3. Lift the handset of the telephone. 4. Use the telephone to dial the number of the information service. 5. When the recorded message for the information service answers, use the telephone to press the numbers in accordance with the message. 6. Hang up the handset to finish using the service. Using the Rotary Pulse Line • Dialing by Using the On Hook Dial Function Note • You can use the on hook dial function only when Hook key setting in Security control under FAX settings is set to Enable.
3. Lift the handset of the telephone. 4. Use the telephone to dial the number of the information service. 5. When the recorded message for the information service answers, use the telephone to switch to tone dialing. When you dial the number of the information service using the telephone connected to the machine, you cannot use the machine to switch to tone dialing. For instructions on how to switch to tone dialing, refer to your telephone's instruction manual. 6.
Transmission/Reception of Faxes Using ECM This machine is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax machine is compatible with ECM, ECM automatically corrects errors and resends the fax. Note • If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction. • To receive color faxes, make sure that ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings is set to ON.
Document Stored in Machine's Memory If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory. If an error occurred during a fax transmission, the document is not stored in the machine's memory. In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory. • The amount of remaining ink is insufficient to print a fax. • Paper has run out.
Printing a Document in Machine's Memory You can print a specified document in the machine's memory or print all the documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. 1. Make sure that the machine is turned on. 2. Load paper. 3. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed.
• To print the memory list (MEMORY LIST): You can print a list of the documents in the machine's memory by tapping Print doc. list. When the print confirmation screen is displayed, tap Yes. The printing starts. MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction. A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent.
Deleting a Document in Machine's Memory You can delete a specified document in the machine's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. Printing a Document in Machine's Memory 1. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap FAX.
• To specify a document to delete: Select a document to delete on the Memory list screen, tap Delete specified doc.. Note • If the specified document is not stored in the machine's memory, There is no document that can be deleted. is displayed. Tap OK to return to the previous screen. The confirmation screen is displayed. If you select Yes, the specified document is deleted from machine's memory. • To delete all documents stored in the machine's memory: Tap Batch process then tap Delete all documents.
Saving a Document in Machine's Memory to USB Flash Drive You can save the received faxes stored in the machine's memory to the USB flash drive as PDF files using the operation panel of the machine. You can save a specified document in the machine's memory to the USB flash drive or save all the documents in its memory to the USB flash drive at a time. Important • Do not remove the USB flash drive from the machine until saving is complete.
A. Date and time of transaction and fax/telephone number B. Transaction number (TX/RX NO.) A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. C. Color information Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception. Note • If no document is stored in the machine's memory, There is no document in memory. is displayed.
• File date: The date and time of saving as set in the machine.
Forwarding a Document in Machine's Memory to Shared Folder on the Computer You can forward the received faxes stored in the machine's memory to the shared folder on the computer as PDF files using the operation panel of the machine. You can forward a specified document in the machine's memory to the shared folder on the computer or forward all the documents in its memory to the shared folder on the computer at a time.
A. Date and time of transaction and fax/telephone number B. Transaction number (TX/RX NO.) A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. C. Color information Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception. Note • If no document is stored in the machine's memory, There is no document in memory. is displayed.
Note • You can forward up to 250 pages of fax as one PDF file. • You can forward up to 2000 PDF files on a USB flash drive. • Faxes are forwarded according to the order of the transaction number when Save all RX documents is selected. • If the machine is disconnected with the computer or if the writing error occurs on the computer while forwarding faxes is in progress, the error message is displayed on the touch screen. Tap OK to dismiss the error.
Summary of Reports and Lists The machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or List Description ACTIVITY REPORT Shows recent fax transactions at sight. • You can print ACTIVITY REPORT manually. For details on the procedure to print, see Printing Report or List.
• At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred. You can set the machine to print TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under FAX settings. You can also specify the print setting so that the first page of the fax is printed along with the report. Auto print settings Note • The first page of the fax is not printed in color transmission.
• CALLER HISTORY Note • CALLER HISTORY may not be supported depending on the country or region of purchase. 1. Make sure that the machine is turned on. 2. Load paper. 3. Flick the HOME screen, then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 4. Tap Function list. The Function list screen is displayed. 5. Tap Print reports/lists. 6. Select a report or a list you want to print to start printing. • When you select Directory list: Select Recipient or Group dial.
You cannot send a document longer than 15.75 inches / 400 mm from the ADF. "#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it. #005 No answer. The recipient's fax machine does not respond. Contact the recipient and have the recipient check that the telephone line is connected correctly. #012 No paper is in the recipient's fax machine. There is no paper in the recipient's fax machine.
Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. No. Cause Action #003 It takes too long to receive a page. Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it. #005 No answer.
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Faxing Problems with Scanning Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If Yo
Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network 700
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings 701
The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Communicate with the Machine over the Wired LAN Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Check1 Make sure that the machine is turned on. Make sure that the network settings in the machine are identical with those of the access point.
Check9 Make sure that the channel confirmed in Check 8 can communicate with the computer. If not, change the channel set to the access point. Check10 Make sure that the firewall of the security software is disabled. If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Check7 Make sure that there is no source of radio wave interference in your vicinity. If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible. Check8 Are you trying to connect 6 devices or more? You can connect up to 5 devices using the access point mode.
Printing Speed Is Slow Check1 The machine may be printing out a large job issued from another computer. Check2 When using wireless LAN, make sure that the radio status is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine. Wireless communication between different rooms or floors is generally poor.
Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below.
When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was Switched on the Access Point If the machine cannot communicate with the computer after the encryption type of the machine was switched, make sure that encryption types for the computer and the access point matches that set to the machine.
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN The Machine Cannot Be Detected in the Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Cannot Detect the Machine during Wired LAN Setup: Check 1 Note • You can set up the network communication via USB.
Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the machine and network device (router, access point, etc.) turned on? Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the network device (router, access point, etc.) is turned on. If the machine or the network device is turned off: Turn on the machine or the network device. After turning on the machine or the network device, it may take some time until ready for use.
Cannot Detect the Machine during Wireless LAN Setup: Check 2 Is the wireless LAN setting of the machine enabled? Make sure that the or icon below is displayed on the touch screen. If the icon is not displayed: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
Cannot Detect the Machine during Wireless LAN Setup: Check 3 Is the machine connected to the access point? By using the icon on the touch screen, make sure that the machine is connected to the access point. If the icon is displayed: The machine may be placed far away from the access point. Place the machine near the access point temporarily, then click Redetect on the Check Printer Settings screen.
Cannot Detect the Machine during Wireless LAN Setup: Check 4 Are the SSID of the access point connected to your computer and that connected to the machine the same? You can confirm the SSID of the access point connected to the machine on the touch screen. Select Setup on the HOME screen, then select Device settings > LAN settings > Confirm LAN settings > WLAN setting list. From your computer, you can confirm the SSID of the access point connected to your computer.
Cannot Detect the Machine during Wireless LAN Setup: Check 5 Does the firewall function of your security software or operation system for computer interfere with setting up the network communication? The firewall function of your security software or operation system for computer may limit communications between the machine and your computer. Confirm the setting of firewall function of your security software or operation system or the message appearing on your computer.
Cannot Detect the Machine during Wireless LAN Setup: Check 6 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
Cannot Detect the Machine during Wired LAN Setup: Check 1 Is the LAN cable connected, and are the machine and the router turned on? Make sure that the LAN cable is connected. Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the router is turned on. If the LAN cable is connected and the machine or the network device is turned off: Turn on the machine or the network device. After turning on the machine or the network device, it may take some time until ready for use.
Cannot Detect the Machine during Wired LAN Setup: Check 2 Are the computer and the router configured and can the computer connect to the network? Make sure that you can view any web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
Cannot Detect the Machine during Wired LAN Setup: Check 3 Is the wired LAN setting of the machine enabled? Make sure that the icon is displayed on the touch screen. If the icon is not displayed: The wired LAN setting of the machine is disabled. Enable the wired LAN setting of the machine. After enabling the wired LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning. If the icon is displayed: Go to check 4.
Cannot Detect the Machine during Wired LAN Setup: Check 4 Is the machine connected to the router? By using the operation panel of the machine, make sure that the machine is connected to the router. Select Setup on the HOME screen, then select Device settings > LAN settings > Confirm LAN settings > LAN setting list. Make sure that Connection on the touch screen is set to Active. If Connection is set to Inactive: The machine is not connected to the router. Connect the machine to the router.
Cannot Detect the Machine during Wired LAN Setup: Check 5 Does the firewall function of your security software or operation system for computer interfere with setting up the network communication? The firewall function of your security software or operation system for computer may limit communications between the machine and your computer. Confirm the setting of firewall function of your security software or operation system or the message appearing on your computer.
Cannot Detect the Machine during Wired LAN Setup: Check 6 Check the settings of the router. Check the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer. After checking the settings of the router, click Redetect on the Check Printer Settings screen.
The Machine Cannot Be Detected in the Wireless LAN Check1 Make sure that the machine is turned on. Check2 Is Change LAN in LAN settings under Device settings set to Disable LAN? Check3 When the machine is connected to the computer temporarily using a USB cable, make sure that the USB cable is connected properly.
Check11 Make sure that the firewall of the security software is disabled. If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default.
The Machine Cannot Be Detected in the Wired LAN Check1 Make sure that the machine is turned on. Check2 Is Change LAN in LAN settings under Device settings set to Disable LAN? LAN settings Check3 Make sure that the LAN cable is connected properly. Make sure that the machine is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default 725
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
• Select 1 for Key ID:. Otherwise your computer will not be able to communicate with the machine via the access point. • When using WPA/WPA2 The authentication method, passphrase, and dynamic encryption type must match on the access point, the machine, and the computer. Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number).
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network.
"You are connecting the machine to the non encrypted wireless network" Is Displayed Security is not configured on the access point. The machine can still be used, so continue the setup procedure to complete it. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Select Reset all, then the administrator password reverts to the default. Reset setting After initializing the machine settings, perform setup according to the instructions on our website.
Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate Checking the Network Setting Information Checking the IP Address or the MAC Address of the Machine To check the IP address or the MAC address of the machine, display the network setting information using the operation panel of the machine or print out the network
Click TCP/IP to confirm the IP address. Click Ethernet, then see Ethernet ID to confirm the MAC address. Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate To check that communication is available, perform the ping test. 1. Open the Utilities folder in the Applications folder. 2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5.
How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website. Initialize the network setting using the operation panel of the machine.
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed 734
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the machine on. While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit. Note • When printing large data such as a photo or graphics, it may take longer to start printing. While the POWER lamp is flashing, the computer is processing data and sending it to the machine. Wait until printing starts.
Deleting the Undesired Print Job Check6 Make sure that your machine's name is selected in the Print dialog. The machine will not print properly if you are using a printer driver for a different printer. Make sure that your machine's name is selected in Printer in the Print dialog. Note • To make the machine the one selected by default, select the machine for Default printer. Check7 Restart your computer if you are printing from the computer.
Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using. • When a Support Code and a message are displayed on the touch screen: For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
Paper Does Not Feed Properly/"No Paper" Error Occurs Check1 Make sure that paper is loaded. Loading Paper Check2 Make sure of the following when you load paper. • When loading two or more sheets of paper, flip through the paper before loading. In addition, when you load paper with some paper remaining in the cassette, flip through the remaining paper and the newly loaded paper before loading. • When loading two or more sheets of paper, align the edges of the sheets before loading.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly. Confirm that the media type and the paper size settings correspond with the loaded paper. Check5 Check6 Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
Cannot Print Properly with Automatic Duplex Printing Check1 Is the setting for automatic duplex printing selected? Make sure that the Two-Sided check box is selected on the Print dialog. Duplex Printing Check2 Make sure that the actual size of the paper is suitable for automatic duplex printing. The sizes of media suitable for automatic duplex printing are A4 and Letter. Load paper of suitable size, then tap OK on the touch screen. Check3 Make sure that the paper size setting is correct.
Copying/Printing Stops Before It Is Completed Check1 Is the paper loaded? Make sure that paper is loaded. If the machine has run out of paper, load paper. Check2 Do the printing documents have lots of photographs or illustrations? As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 742
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Check1 Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
Cannot Print to End of Job Check Is the space of your computer's hard disk sufficient? Delete unnecessary files to free disk space.
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong 745
White Streaks Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Check the status of ink tanks. Replace the ink tank if the ink has run out. Replacing an Ink Tank Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check3 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
• When copying, see also the sections below: Check5 Is the platen glass or the glass of ADF dirty? Clean the platen glass or the glass of ADF. Cleaning the Platen Glass and Document Cover Note • If the glass of ADF is dirty, black streaks appear on the paper as shown below. Check6 Check that the original is loaded correctly on the platen glass or in the ADF.
Lines Are Misaligned Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform Print Head Alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Manually.
Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 If the intensity is set high, reduce the intensity setting and try printing again. If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer You can confirm the intensity using the printer driver.
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Is the appropriate type of paper used? Check to see if the paper you are printing on is suitable for your printing purpose. Media Types You Can Use Check3 Load the paper after correcting its curl.
1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer Reduce the intensity setting in the printer driver and try printing again. 1. Open the Print dialog. How to Open the Printer Driver Setup Window 2. Select Color Options in the pop-up menu. 3. Drag the Intensity slide bar to set the intensity.
Note • To prevent the inside of the machine from stains, set the paper size correctly. Check10 Set the time to dry the printed surface longer. Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in the pop-up menu. 4. Drag the Ink Drying Wait Time: slide bar to set the wait time, and then click Apply. 5.
Back of the Paper Is Smudged Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • When performing duplex printing or too much printing, the inside may become stained with ink.
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Perform the Print Head Deep Cleaning. If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. When you turn the machine off, do not unplug it from the power supply. • If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Check3 Perform Print Head Alignment.
Ink Is Not Ejected Check1 Has the ink run out? Check the Support Code on the touch screen and take the appropriate action to resolve the error. Support Code List Check2 Are the print head nozzles clogged? Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems 758
Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers Errors Often Occur When You Send a Fax Cannot Send a Fax Check1 Is the power turned on? • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically.
Check5 Is Hook key setting set to Disable? When you send a fax manually, dial the number with Enable selected for Hook key setting in Security control under FAX settings, or dial the number using the telephone connected to the machine. Security control Check6 Is Dial tone detect set to ON? Resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings.
If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter.
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Machine Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax Cannot Receive a Fax, Cannot Print a Fax Check1 Is the power turned on? • You cannot receive faxes if the power is turned off. Press the ON button to turn the power on.
• Print ACTIVITY REPORT and check for an error. Summary of Reports and Lists Check4 Is the telephone line cable connected to the external device jack? Reconnect it to the telephone line jack. Basic Connection Is a different size of paper from that specified by Page size in FAX paper settings loaded? Check5 If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the machine's memory (Memory Reception).
For details on how to set, see Rejecting Fax Reception. Are there setting items set Reject in Caller rejection? Check10 If you select Reject for any setting items in Caller rejection in Security control under FAX settings, the machine rejects calls for setting item selected Reject. For details on how to set, see Using the Caller ID Service to Reject Calls.
• Select ON for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings. Advanced FAX settings • Contact the sender and ask the sender to check whether the machine is set to enable ECM transmission. If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction. • Reduce the reception start speed on RX start speed in Adv. communication settings in Advanced FAX settings under FAX settings.
Cannot Send a Fax Clearly Check1 Is the document loaded correctly? Remove the document, then reload it on the platen glass or in the ADF. Loading Originals Is the platen glass and/or the inner side of the document cover and/or the glass of ADF dirty? Check2 Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, then reload the document.
Telephone Problems Cannot Dial Telephone Disconnects During a Call Cannot Dial Check1 Is the telephone line cable connected correctly? Check that the telephone line cable is connected correctly. Basic Connection Check2 Is the telephone line type of the machine or the external device set correctly? Check the telephone line type setting and change it as necessary.
Problems with Scanning Problems with Scanning Scan Results Not Satisfactory 768
Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Slow Scanning Speed "There is not enough memory.
Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Restart the computer.
Scanner Driver Does Not Start Check 1 Make sure that the scanner driver is installed. If not installed, install the scanner driver from the web page. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Make sure that the application supports the ICA (Image Capture Architecture) driver. You cannot start the scanner driver from applications not supporting the ICA driver.
Error Message Appears and the Scanner Driver Screen Does Not Appear Check 1 Make sure that your scanner or printer is turned on. Check 2 Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. Check 3 Connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Check 5 Make sure that the scanner driver is installed.
Cannot Scan Multiple Items at One Time Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually.
Slow Scanning Speed Check 1 To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2 Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Corrections and Color Adjustments" for details. In IJ Scan Utility, deselect the Correct slanted text document / Detect the orientation of text document and rotate image checkbox and scan again.
"There is not enough memory." Message Is Displayed Check 1 Exit other applications and try again. Check 2 Reduce the resolution or output size and scan again.
Computer Stops Operating during Scanning Check 1 Restart the computer, reduce the output resolution and scan again. Resolution Check 2 Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution). In Folder to Save Temporary Files of IJ Scan Utility, specify a folder on a drive with sufficient free space.
Scanned Image Does Not Open Check If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Scan Results Not Satisfactory Moire Appears in Scan Results Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor 778
Moire Appears in Scan Results Check 1 Increase the scanning resolution. Resolution Check 2 Take the following measures and scan again. • Set one of the following settings in the Settings (Document Scan) dialog, Settings (Custom Scan) dialog, Settings (Scan and Stitch) dialog, Settings (OCR) dialog or Settings (E-mail) dialog of IJ Scan Utility, then scan from the IJ Scan Utility main screen.
Scan Quality (Image Displayed on the Monitor) Is Poor Check 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNG in Data Format of the Settings dialog. Resolution Settings Dialog Check 2 Set the display size to 100 %. Some applications do not display images clearly if the display size is too small. Check 3 If moire (stripe pattern) appears, take the following measures and scan again.
Scanned Image Is Surrounded by Extra White Areas Check Specify the scan area. Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window.
Cannot Scan at the Correct Size Check Make sure that the items are placed correctly.
Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Check that the settings match the item to be scanned. If you cannot scan properly by automatically detecting the item type, specify the item type and size.
Item Is Placed Correctly, but the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source, deselect the Correct slanted text document checkbox and scan the item again.
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1 Change the display setting in the application. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution setting and scan again. Check 2 The higher the resolution, the larger the resulting image will be.
Problems with the Machine The Machine Cannot Be Powered On Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection The Display on the Touch Screen Cannot Be Seen At All An Unintended Language Is Displayed on the Touch Screen Print Head Holder Does Not Move to the Position for Replacing 786
The Machine Cannot Be Powered On Check1 Press the ON button. Check2 Make sure that the power plug is securely plugged into the power cord connector of the machine, then turn it back on. Check3 Unplug the machine from the power supply, then plug the machine back in and turn the machine back on after leaving it for at least 2 minutes. If the problem is not resolved, contact the service center.
Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed. Check the following to make sure that your system environment supports HiSpeed USB connection.
Cannot Communicate with the Machine with USB Connection Check1 Make sure that the machine is turned on. Check2 Make sure that the USB cable is connected properly. See Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Check3 Do not start up IJ Network Tool while printing. Check4 Do not print while IJ Network Tool is running.
The Display on the Touch Screen Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The touch screen may be in the screen-saver mode. Tap the touch screen.
An Unintended Language Is Displayed on the Touch Screen Select the language you want to be displayed according to the following procedure. 1. Press the HOME button and wait for about 5 seconds. 2. Flick the HOME screen, then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap the fifth setting item from the top. 5. Tap the language for the touch screen.
Print Head Holder Does Not Move to the Position for Replacing Important • The print head holder moves to the position for replacing only when an ink tank runs out of ink. If no ink tanks run out of ink, the print head holder does not move even though you open the front cover. Check1 Is the POWER lamp off? Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the machine on.
Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool 793
Cannot Install the MP Drivers Download the driver from the support page of our website, then reinstall it.
Uninstalling IJ Network Tool Follow the procedure below to uninstall IJ Network Tool from your computer. Important • Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash. 2. Restart the computer. Empty the Trash and restart your computer.
About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the Fax Standby Screen A Message Is Displayed 796
If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the touch screen. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using.
A Message for Faxing Is Displayed on the Fax Standby Screen If a message is displayed on the Fax standby screen, take the corresponding action described below. Message Action Auto redial The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the machine to automatically redial the number.
If the ink has already run out, we recommend that Do not print be selected for Received documents in Auto print settings under FAX settings to store the received fax in the machine's memory. After you replace the ink tank and select Print for Received documents in Auto print settings, the fax stored in the machine's memory will be printed automatically. Auto print settings • Paper has run out: Load the paper and tap OK on the touch screen.
Document Stored in Machine's Memory When sending a fax, resend it. If this message still appears, delete the faxes stored in the machine's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes. Awaiting document processing. • The received faxes were not saved on the USB flash drive automatically because the USB flash drive was not inserted or because it was not writable. The received faxes are stored in the machine's memory.
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the touch screen for some error or message. For details on errors with Support Codes, refer to Support Code List. If a message is displayed on the touch screen, see below. • A Message Is Displayed on the touch screen If a message is displayed on the computer, see below.
◦ Data edited or processed on a computer must be printed from the computer. • The specified PDF file contains unprintable data. Some portions may not be printed. PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed. In this case, print from the computer. • Check the page size and tap [OK]. The size of the loaded paper is different from that specified in the paper size setting.
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is scheduled to be sent every month for about ten years. The Inkjet Printer/ Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer usage information. Read the instructions on the screen after clicking the icon, then follow the procedure below.
• To stop sending the information: Click Turn off. The Inkjet Printer/Scanner/Fax Extended Survey Program is stopped, and the information will not be sent. To resume the survey, see Changing the setting:. • To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder. 3.
If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the machine yourself.
Support Code List The support code appears on the touch screen and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the touch screen or the computer screen and take the appropriate action.
• 7000 to 2ZZZ 7100 7200 7201 7202 7203 7204 7205 7300 • 9000 to 2ZZZ 9000 9500 • A000 to ZZZZ B202 B203 B204 B502 B503 B504 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case.
1300 Cause Paper is jammed inside the front cover. Action If the paper is jammed inside the front cover, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure that the machine has completed sending or receiving all the faxes before unplugging the power cord.
3. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 4. Pull the paper slowly not to tear it, then pull the paper out.
5. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the print head holder? • Does the little piece of paper remain inside the machine? • Does the piece of paper remain in the right side or the left side space (C) inside the machine? 6. Close the front cover. 7. Reload the paper, and tap OK on the touch screen of the machine.
paper may remain inside the machine. In this case, confirm that no piece of paper remains inside the machine. • We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
1303 Cause Paper is jammed inside the rear cover. Action If the paper is jammed inside the rear cover, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure that the machine has completed sending or receiving all the faxes before unplugging the power cord.
4. Pull out the paper slowly. Note • Do not touch the inner parts of the machine. • If you cannot pull the paper out, try the following. • Turn the machine off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper. 5. Close the rear cover slowly. Close the rear cover then slide it to the right. Slide the rear cover so that the mark on the rear cover aligns with the mark on the machine. 6.
After clearing the paper jam error and tapping OK on the touch screen of the machine, the machine resumes printing from the page where the paper was jammed. • If the paper is jammed while printing from a computer or copying in progress: After clearing the paper jam error and tapping OK on the touch screen of the machine, then the machine resumes printing from the next page where the paper was jammed. As the page where the paper was jammed is not printed, reprint if necessary.
1313 Cause The paper is jammed inside the rear cover as the machine pulled in the printed paper. Action If the paper is jammed inside the rear cover as the machine pulled in the printed paper, remove the paper following the procedure below. Important • If the printed paper piles up on the paper output slot, the machine may pull it in and the paper is jammed inside the machine. Remove the printed paper from the paper output tray before it amounts to 75 sheets.
3. Open the rear cover. Slide the rear cover to the left then open it. 4. Pull out the paper slowly. Note • Do not touch the inner parts of the machine. • If you cannot pull the paper out, try the following. • Turn the machine off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper. 5. Close the rear cover slowly. Close the rear cover then slide it to the right.
• If the paper is jammed while printing the faxes or the fax report in progress: After clearing the paper jam error and tapping OK on the touch screen of the machine, the machine resumes printing from the page where the paper was jammed. • If the paper is jammed while printing from a computer or copying in progress: After clearing the paper jam error and tapping OK on the touch screen of the machine, then the machine resumes printing from the next page where the paper was jammed.
1314 Cause Paper is jammed inside the rear cover when performing automatic duplex printing. Action If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
4. Pull out the paper slowly. Note • Do not touch the inner parts of the machine. • If you cannot pull the paper out, try the following. • Turn the machine off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper. 5. Close the rear cover slowly. Close the rear cover then slide it to the right. Slide the rear cover so that the mark on the rear cover aligns with the mark on the machine. 6.
After clearing the paper jam error and tapping OK on the touch screen of the machine, the machine resumes printing from the page where the paper was jammed. • If the paper is jammed while printing from a computer or copying in progress: After clearing the paper jam error and tapping OK on the touch screen of the machine, then the machine resumes printing from the next page where the paper was jammed. As the page where the paper was jammed is not printed, reprint if necessary.
2801 Cause The document is jammed in the ADF. Action Remove the document following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure that the machine has completed sending or receiving all the faxes before unplugging the power cord. If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
In Other Cases Make sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are the rear cover attached properly? Check3 Is the paper curled? Load the paper after correcting its curl.
1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. Action Take the corresponding actions below. • Load paper in the cassette 1. • Align the paper guides with the both edges of the paper when you load paper in the cassette 1. After carrying out the above measures, tap OK on the touch screen to dismiss the error. Note • The loadable paper differs depending on the paper source.
1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. Action Take the corresponding actions below. • Load paper in the cassette 2. • Align the paper guides with the both edges of the paper when you load paper in the cassette 2. After carrying out the above measures, tap OK on the touch screen to dismiss the error. Important • The loadable paper differs depending on the paper source.
1200 Cause The front cover is open. Action Close the front cover and wait for a while. Do not close it while you are replacing an ink tank.
1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the machine is correct. Tapping OK on the touch screen will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.
1575 Cause Ink cannot be correctly detected. Action If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
1600 Cause Ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the machine with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
1660 Cause The ink tank is not installed. Action Install the ink tank.
1688 Cause The ink has run out. Action Replace the ink tank and close the front cover. Printing under the current condition may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized.
1700 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
1701 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
1754 Cause The ink tank is not installed properly. Action Open the front cover. Then push the ink tank. After installing the ink tank properly, close the front cover. If the problem is not resolved, contact the service center. Important • The ink tank that was once installed cannot be removed until the ink runs out.
1755 Cause The ink has run out. Action To maintain both machine and print quality, the machine cannot continue printing under the ink out condition. Cancel printing and replace the ink tank before printing again. Important • Do not remove an ink tank until a new one is prepared to be installed. • Once you remove an ink tank, the machine will not operate until a new one is installed. • Once you remove an ink tank, the machine will not operate even if the removed ink tank is just reinstalled.
1872 Cause The cassette 1 is not inserted. Action Insert the cassette 1. Note • The cassette paper information registration screen is displayed after inserting the cassette 1. Register the cassette paper information according to the paper you loaded in the cassette 1. • If you want to cancel printing, press the machine's Stop button.
1873 Cause The cassette 2 is not inserted. Action Insert the cassette 2. Note • The cassette paper information registration screen is displayed after inserting the cassette 2. Register the cassette paper information according to the paper you loaded in the cassette 2. • If you want to cancel printing, press the machine's Stop button.
1874 Cause The cassette 1 and the cassette 2 are not inserted. Action Insert the both cassettes. Note • The cassette paper information registration screen is displayed after inserting the cassettes. Register the cassette paper information according to the paper you loaded in the cassette 1 and the cassette 2. • If you want to cancel printing, press the machine's Stop button.
1890 Cause The protective material for the print head holder or the tape may remain attached to the holder. Action Open the front cover, then confirm that the protective material or the tape does not remain attached to the print head holder. If you find the protective material or the tape remains attached, remove it, then close the front cover. If the problem is not resolved, contact the service center.
2001 Cause The device incompatible with the machine is connected. Action Check the device connected to the USB flash drive port. Printing photos directly is possible with a USB flash drive.
2002 Cause An unsupported USB hub is connected. Action If a USB flash drive is connected to the machine through the USB hub, disconnect the hub from the machine. Connect a USB flash drive directly to the machine.
2111 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine.
Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette 1 without changing the paper settings. For example, when the paper setting for printing or copying is B5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with B5 on the paper loaded in the cassette 1.
Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different.
2112 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine.
Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette 2 without changing the paper settings. For example, when the paper setting for printing or copying is A4 and the cassette paper information registered to the machine is Legal, the machine starts printing or copying with A4 on the paper loaded in the cassette 2.
Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different.
2113 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine.
Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette 1 and the cassette 2 without changing the paper settings. For example, when the paper setting for printing or copying is A4 and the cassette paper information registered to the machine is Legal, the machine starts printing or copying with A4 on the paper loaded in the cassette 1 and the cassette 2.
Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different.
2121 Cause The paper settings of the cassette 1 is not complete. Action If the following screen is displayed, the paper settings of the cassette 1 is not complete. Tap Register on the touch screen of the machine to terminate the paper settings of the cassette 1.
2122 Cause The paper settings of the cassette 2 is not complete. Action If the following screen is displayed, the paper settings of the cassette 2 is not complete. Tap Register on the touch screen of the machine to terminate the paper settings of the cassette 2.
2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded in the cassette 1. • The paper output slot is exposed to strong light. Action Tap OK on the touch screen to dismiss the error, then take the actions described below. • Print the nozzle check pattern to check the status of the print head.
2700 Cause Possible causes include the following. • Some errors occurred while copying and a certain time passed. • Document is remained in the ADF. • Some errors occurred while scanning and the document is remained in the ADF. Action Take the corresponding actions below. • When you copy, tap OK on the touch screen to dismiss the error, and try to copy again. • When the document is remained in the ADF, tap OK on the touch screen to feed out the document.
2802 Cause No document in the ADF. Action Tap OK on the touch screen to resolve the error, then operate again after loading documents.
2803 Cause The document is too long or is jammed in the ADF. Action Tap OK on the touch screen to dismiss the error. Then make sure that the document you are loading meets the machine's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below. • If the original is jammed in the ADF: Remove the document following the procedure below. 1. If printing is in progress, press the Stop button. 2. Turn off the machine. 3.
When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
2805 Cause The document cover is open. Action Close the document cover, then tap OK on the touch screen of the machine.
4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.
4104 Cause The paper size or the media type that cannot be fed from the cassette 2 is specified. Action Press the machine's Stop button to cancel printing. Specify the paper size setting to A4, Letter, or Legal and specify the media type setting to Plain Paper. Then print again. Note • If you will not change the paper size setting or the media type setting, select the cassette 1 as the paper source. If this is the case, register the cassette 1 paper information properly.
5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5040 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5050 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5051 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center.
5102 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center.
5103 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center.
5104 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center.
5105 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center.
5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5203 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5204 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5205 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5206 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5207 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5208 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5209 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5500 Cause Ink tank has not been properly recognized. Action Contact the service center.
5501 Cause Ink tank has not been properly recognized. Action Contact the service center.
5B00 Cause Printer error has occurred. Action Contact the service center.
5B01 Cause Printer error has occurred. Action Contact the service center.
5C01 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6502 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6700 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6920 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6921 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6939 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
693A Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
7100 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
7200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
7201 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
7202 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
7203 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
7204 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
7205 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
7300 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
9000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
9500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
B502 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
B503 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
B504 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
C000 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place. After confirming the conditions above, turn on the machine again. If the problem is not resolved, contact the service center.