MB5400 series Online Manual Printer Functions Overview Printing Scanning Faxing Troubleshooting English
Contents Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Using the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Requirements for Canon Inkjet Cloud Printing Center operation. . . . . . . . . . . . . . . . . . . . . . . 85 Registering User Information to Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . 87 Registering User Information to Canon Inkjet Cloud Printing Center (Color LCD Monitor). . . 88 Registering User Information to Canon Inkjet Cloud Printing Center (Monochrome LCD Monitor). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning the Machine On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Unplugging the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Registering Printer's Root Certificate to Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 Changeable Setting Items Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 Setting Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Setting Mail Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set Cassette Paper Information After Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405 Canceling Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407 Transporting Your Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453 Setting Up Envelope Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456 Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457 Switching the Paper Source to Match the Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Directly from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518 519 Android Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520 Printing from an AirPrint-enabled Printer with iOS Device. . . . . . . . . . . . . . . . . . . . . . . .
What Is IJ Scan Utility (Scanner Software)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587 Starting IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589 Scanning Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 590 Scanning Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending Scanned Data as E-Mail from Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712 Registering Recipients' E-Mail Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 717 Registering Recipients in Group E-Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720 Changing Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deleting Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 799 Printing List of Registered Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 Registering Recipients Using Speed Dial Utility2 (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801 Starting Up Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 862 Cannot Find Machine on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 863 Cannot Find Machine on Check Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 864 Check 1: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup. . . . . . . . . . . . . . . . . . . . . . . .
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 906 Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 909 Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . 910 Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scan Quality (Image Displayed on the Monitor) Is Poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 957 Scanned Image Is Surrounded by Extra White Areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 958 Cannot Scan at the Correct Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 959 Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel. . . . . . . . . . . . . . . . . . . .
Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 996 Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 997 An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 998 A Message for Faxing Is Displayed on Fax Standby Screen. . . . . . . . . . . . . . . . . . . . . . . . .
2002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1052 2111. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1053 2112. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1056 2113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3424. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1093 3425. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1094 3426. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1095 3427. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5501. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1126 5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1127 5B01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1128 5C01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1159 7100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1160 7200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1161 7201. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
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Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important • This function may not be available in some countries/regions. Note • The displayed screen may vary.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Using the Machine Printing Documents from Your Computer (Windows) Printing Documents from Your Computer (Mac OS) Copying Faxing 33
Printing Documents from Your Computer (Windows) Print documents from applications on a computer or other device as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4. Insert the cassette. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the touch screen. 5. Select the size and type of paper in the cassette in Page size and Type, and then tap Register.
Follow the instructions of any messages displayed to register the paper information. 6. Pull out the output tray extension (A) and open the paper output support (B). 7. In the application, select Print. You can often access the Print dialog box by selecting Print in the File menu. 8. Select the model name and click Preferences (or Properties). Printer driver settings are displayed. Note • Command and menu names vary by application, and printing may involve more steps.
10. Select the paper source. In Paper Source, select the cassette where the paper is loaded. 11. Once the print settings are complete, click OK to print. Note • A variety of print settings can be configured with the printer driver.
Printing Documents from Your Computer (Mac OS) Print documents from applications on a computer or other device as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4. Insert the cassette. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the touch screen. 5. Select the size and type of paper in the cassette in Page size and Type, and then tap Register.
Follow the instructions of any messages displayed to register the paper information. 6. Pull out the output tray extension (A) and open the paper output support (B). 7. In the application, select Print. You can often access the Print dialog by selecting Print... in the File menu. Note • For detailed instructions on operation, refer to the application user manual. 8. Select the model name and click Printer list. Click Show Details to switch the Setup window to the detailed display.
9. Select the paper size. In Paper Size, select the paper size you use. 10. Select Quality & Media from the pop-up menu.
11. Select the media type. In Media Type, select the same media type loaded in the machine. 12. Select the paper source. In Paper Source, select the cassette where the paper is loaded. 13. Once the print settings are complete, click Print to print. Note • A variety of print settings can be configured with the printer driver.
Copying Load originals and copy them on plain paper as follows. 1. Pull out a cassette. 2. Load paper printing-side DOWN. 3. Align the paper guides with the paper length and width. 4. Insert the cassette. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the touch screen. 5. Select the size and type of paper in the cassette in Page size and Type, and then tap Register.
Follow the instructions of any messages displayed to register the paper information. 6. Pull out the output tray extension (A) and open the paper output support (B). 7. Press the HOME button (C). 8. Tap Copy (D). 9. Open the document cover (E). 10. Load the original face-DOWN, aligned with the alignment mark (F).
Note • For continuous copying of multiple originals, use the ADF (Auto Document Feeder). 11. Close the document cover. 12. Check the paper settings, and then press the Black or Color button (G). Important • Do not open the document cover until copying is finished. Note • The machine offers many other convenient copying features.
Faxing Fax multiple documents in black and white as follows. 1. Open the document tray (A). 2. Insert the documents face-UP. 3. Adjust the document guides as needed. 4. Press the HOME button (B). 5. Tap FAX (C).
6. Tap Enter the number (D). 7. Tap in the fax number (E), and then tap OK (F). 8. Press the Black button (G). Note • Many other convenient faxing features are available.
Faxing 46
Printer Functions Connect Wirelessly in "Direct Connection" Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing with Windows RT Online Storage Integration Function 47
Printing from an AirPrint-enabled Printer Printing from an AirPrint-enabled Printer with Mac Printing from an AirPrint-enabled Printer with iOS Device 48
Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note • If you want to print using AirPrint from iOS device, see below. Printing from an AirPrint-enabled Printer with iOS Device Checking Your Environment First, check your environment.
Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5. Set the paper size, media type, and other settings as needed. 6. Select Print. When you execute printing, the printer prints according to the specified settings.
Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note • If you want to print using AirPrint from Mac, see below. Printing from an AirPrint-enabled Printer with Mac Checking Your Environment First, check your environment.
4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7. For 1 Copy, tap + or - to set number of required copies. 8. For Duplex Printing, tap On to enable duplex printing or tap Off to disable function. 9. Tap Print. When you execute printing, the printer prints according to the specified settings.
Load the envelope in vertically with the address side facing down so that the folded flap of the envelope will be faced up on the right side. Checking Print Status During printing, a Print Center icon is displayed in the list of recently used applications and you can use it to check the print progress. Press the Home button on the iOS device twice to set the Multitasking mode. Then swipe to the right to display the Print Center icon and a Print Summary.
Connect Wirelessly in "Direct Connection" The printer supports "direct connection" in which you can connect to the printer wirelessly from a computer or smartphone without a wireless router. Switch to "direct connection" to print or scan wirelessly.
Download a Variety of Content Materials CREATIVE PARK A "printing materials site" where you can download all the printing materials for free. Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided. CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials. PREMIUM Contents can be downloaded easily via Easy-PhotoPrint+.
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation. Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc.
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks. Refer to the following for details.
Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router. The two connection methods cannot be used at the same time.
• Connection Using a Wireless Router ◦ Connect the printer and a device using a wireless router. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. (Wi-Fi icon) is ◦ When the connection between a device and a wireless router is completed and displayed in the device's screen, you can connect the device to the printer using the wireless router.
Scan Originals Larger than the Platen By using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Refer to the following for details.
Scan Multiple Originals at One Time By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and save each image individually. Refer to the following for details.
Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • • • • Print images from a photo-sharing service Print documents from a data management service Save scanned images to a data management service. Use Twitter to report the printer status, such as no paper or low ink levels.
Notice for Web Service Printing When Using Web Service • Canon does not guarantee the continuity and reliability of the web services provided, the availability of site access, or permission to download the materials. • Canon may at any time update, change, or delete the information provided through the web service, or may suspend or discontinue the service without prior notice. Canon shall not be held responsible for any damages resulting from such actions.
Using PIXMA/MAXIFY Cloud Link from Your Printer Before Using PIXMA/MAXIFY Cloud Link Registering Printer Information to PIXMA/MAXIFY Cloud Link Using PIXMA/MAXIFY Cloud Link Cloud Troubleshooting 65
Before Using PIXMA/MAXIFY Cloud Link First, check the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Printer Specifications ◦ The printer must support a color LCD monitor. To check whether your model supports this function, see "Models that Support PIXMA/MAXIFY Cloud Link from Your Printer". ◦ Your printer may not support the scan function. ◦ The printer must support the Canon Inkjet Cloud Printing Center.
following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University of Cambridge nor the name of Google Inc. nor the names of their contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Registering Printer Information to PIXMA/MAXIFY Cloud Link Follow the steps described below to register the printer information to the cloud service server. 1. Check that the printer is connected to the Internet 2. From the printer home screen, select Cloud Note • If multiple users will be using the printer after the initial registration, select the login user name from the Switch user screen, enter the Security code, and proceed with the registration.
Note • If you select Do not agree, a confirmation screen asking whether you want to cancel Register My account appears. If you select Yes, then Register My account is canceled, and you return to the Home screen. Even if you select Do not agree, you can still use this service by selecting Agree from the registration screen later. • You can print the displayed information by pressing the Start button. 6.
The registration of printer information is completed, and a list of apps is displayed. See here for the description of the apps list screen. After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps.
Application Management This section explains how to add, delete, and sort apps. Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1. From the printer home screen, select Cloud 2. On the cloud's Main screen, select Add/delete 3. Select Register apps 4.
5. From the displayed apps list, select the app that you want to register Note • Description of displayed icons : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5. To end the app registration, select Back and return to the cloud's Main screen.
3. Select Delete apps 4. From the apps list, select the app that you want to delete Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. 5.
When the deletion is finished, the app will be deleted from the apps list on the main screen. To delete another app, repeat the procedure from step 4. To end the app deletion, select Back and return to the cloud's Main screen. Note • Config allows you to re-register deleted apps. Sort apps You can sort apps displayed on the apps list. Follow the steps described below to sort apps. 1. From the printer home screen, select Cloud 2. On the cloud's Main screen, select Add/delete 3. Select Sort 4.
Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. 5. Use / buttons to move the app 6. Select Done Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
Using PIXMA/MAXIFY Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important The available functions differ depending on the app. The printing procedure differs depending on the app. You need to get the account and register photo and other data beforehand. The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app.
4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen.
Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save.
Cloud Windows This section describes the Main screen of Cloud and the services available on the Main screen. Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". When you select Cloud from the printer home screen, the cloud's Main screen appears. You can use the areas shown below to perform various functions, including adding, starting, and managing apps.
Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. (2) Add/delete button Use this button to add, delete, and sort apps. Register apps Select this to add your favorite apps. See here for details on how to add apps Delete apps Select this to delete registered apps.
Manage jobs From the Status list window, you can check the status of a job. Settings Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting. Important • If you cannot find your region on the list, select the one closest to your region. Legal information This shows the License agreement and Privacy statement. Press the Start button to print the displayed information.
Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. • Check that no error message is displayed on the printer's LCD monitor. • If printing does not start even after you wait awhile, go to the printer's home screen, and select Setup -> Web service inquiry.
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 83
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print app photos and documents from your smartphone or tablet.
Requirements for Canon Inkjet Cloud Printing Center operation Computer CPU x86 or x64 1.6 GHz or higher RAM 2 GB or higher Monitor display Resolution 1024 x 768 pixels or higher Number of display colors 24 bits (true-color) or higher OS Browser Internet Explorer 9 Mozilla Firefox Google Chrome Windows Vista SP2 Internet Explorer 9, 10, 11 Windows 7 Mozilla Firefox Google Chrome Internet Explorer 10, 11 Windows 8 Mozilla Firefox Google Chrome Windows 8.
• In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information.
Registering User Information to Canon Inkjet Cloud Printing Center (Color LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Printer 1. Check that the printer is connected to the Internet 2. From the printer home screen, select Cloud If printer information has not been registered to the cloud service server, the Registration Preparation Completion Screen appears. 3.
To return to the cloud main screen, select Exit. Note • You must have a special app to read QR codes from your smartphone or tablet. If you do not have an app that reads QR codes on your smartphone or tablet, install one from App Store or Google Play. 7. In Preparation for registration screen, select Send blank e-mail Note • When you select Send blank e-mail, the "destination entry completed" mailer starts up automatically. After the blank e-mail is created, send that e-mail without making any changes.
In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important • There are character restrictions for the e-mail address, as shown below. • Up to 255 characters consisting of single-byte alphanumeric characters and symbols (!$'*/ ^_{}|~.-@).
9. Follow instructions in screen display, and select OK The registration page URL will be sent to the registered e-mail address. Access the URL in the e-mail, Register the Information, and Complete the User Registration 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2.
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use.
• The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected.
Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center.
Registering User Information to Canon Inkjet Cloud Printing Center (Monochrome LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 2. In the registration confirmation window, Select Yes 3.
2. When the printer registration screen is displayed, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
Important • There are character restrictions for the e-mail address, as shown below. • Up to 255 characters consisting of single-byte alphanumeric characters and symbols (!$'*/ ^_{}|~.-@). (Uppercase and lowercase letters are differentiated.) • Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use.
• The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected.
Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center.
Printing Your Printer Registration ID Important • Some models do not support this function. To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID. The procedure is as follows: 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet.
If your model has monochrome LCD monitor 2. On the printer operation panel, select the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 3. In the registration confirmation window, Select Yes 4. In the print settings, select the display language 5.
Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor/Using PRO-1000 series or PRO-500 series) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Your Smartphone, Tablet, or Computer 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet. 2.
If you want to register a different e-mail address, select Do not send to display the E-mail address entry screen. In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address.
7. Follow instructions in screen display, and select OK The registration page URL will be sent to the registered e-mail address. Access the URL in the e-mail, Register the Information, and Complete the User Registration 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2.
3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use.
• The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected.
Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center.
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2. On the Login screen, enter the E-mail address and Password, and then select Log in Important • The e-mail address and password are case-sensitive. Make sure the case is correct.
Printing procedure This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand. • The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app.
4. In the displayed image list, select the image that you want to print, and then select Next 5.
6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next 60 minutes.
Reset password from here Select this if you forgot the password. Reset your password by following the instructions on the screen. Create new account A new registration will be added to the Canon Inkjet Cloud Printing Center. For a new registration, you need the Printer registration ID. About this service This displays the descriptions of this service. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center.
(4) Right context menu (5) Display area (6) Menu area (1) Left context menu (Administrator only) When you select , the left context menu appears. When you select Mng. printer, Manage users, Group management, or Advanced management, the corresponding screen appears. Note • Group management appears only when you use Select how to manage and set Manage by group (for office users). Mng. printer screen From the Mng.
• Display update date/time of the printer information This displays the date and time the printer information was last updated. refreshes the information. • Multiuser mode (MAXIFY series only) If multiple users will be using the printer, add a check mark to Multiuser mode. The check mark is linked to the Require security code screen. • Copy apps Select this to copy apps added in the selected printer to another printer. When you select , the screen shown below appears.
• Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer. Note • Although the number of printers that can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate.
• Adding a user Select Add user. The user registration screen appears. • Changing Administrator and Standard user settings To change the privileges of the Administrator or a Standard user, select Authority for the user whom you want to change the settings for.
Users Displays all users and mail addresses registered in the domain. Printers Displays all printers registered in the domain. Apps With the default settings, the screen displays all apps. To display only registered apps, select the Registered category. / To switch between app registration/deletion, select . Web services Displays the external link service. You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+.
• Duplicate group names cannot be registered in the same domain. • Deleting a Group To delete a group from Canon Inkjet Cloud Printing Center, select . If you delete all groups, you must create a new one. To set a different management method, set the target method from the Select how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups.
Advanced management screen The Advanced management screen allows you to set the management method for printer users and apps that can be used. To go to the setup screen, select . • Require security code Each user can set a Security code, start the app, and perform printing and other operations. This setting is linked with Multiuser mode on the Mng. printer screen. Note • The list does not display models without an LCD or models with a monochrome LCD.
• Select how to manage You can change the management method for usable apps and printers. Manage app availability by printer If you are using multiple printers, you can manage the useable apps for each printer. Manage app availability by user When one printer is used, you can manage the usable apps by user. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you are using PRO-1000 series or PRO-500 series)".
(3) Printer name area The registered name of the printer selected is displayed. The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area. The symbol indicates that there is a new unread notice. • Sort This displays the screen to sort registered apps. You can use the Done.
Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. • Latest notices This displays the latest notices. The • symbol indicates that there is a new unread notice. My account Displays user information. From the My account screen, you can change your account settings.
(5) Display area The display changes based on the menu you select. (6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them. Note • If Group management has been set, Config is not displayed.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app.
or language. : Can be used with genuine Canon ink. If you are using a G3000 series model, you cannot use this service because the model is not supported. • Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you are using PRO-1000 series or PRO-500 series) The Advanced management function allows you to take advantage of the many useful functions that the service offers for home use. This section introduces those functions by using a family of 3 (father, mother, and child) as an example.
3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service.
If Father, Mother, and Child Want to Manage Apps Individually With the default settings, only the Administrator (father) can register apps to be used or delete apps. After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center and selects Advanced management from 2.
3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK.
All registered users can register and delete apps freely.
Tips on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the other members are the company president, the section manager, and the new hire. Note • If the second printer has not been registered, select "Adding a Printer" and register the printer by following the procedure.
4. The senior clerk selects Advanced management from 5.
6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK.
This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8. In the Group management screen, the senior clerk selects the of the group to be renamed 9.
10. Select Settings, and in group setup screen, check that all users on the Users tab are selected 11. On Printers tab, check that all printers are selected 12.
To switch between app registration/deletion, select / . To return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. • If you want to set up new apps as an individual, you can add a group. To create a new group, use Add group, and then in the setup screen for the added group, add users and printers.
1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2.
3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. • The group name can have up to 20 single-byte alphanumeric characters or up to 10 doublebyte characters. • The same group name cannot be registered more than once in the same domain. • Up to 20 groups can be registered.
5. On Users tab, select only president 6. On the Printers tab, select printer to be used. 7.
To switch between app registration/deletion, select / . To return to the Group management screen, select Close. The above procedure allows you to set apps that only the president can use. Note • The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service.
Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3.
To switch between app registration/deletion, select / . To return to the Group management screen, select Close. The above procedure sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer. As an example, this section describes the procedure for allowing only the president to also use the Facebook app from the printer. 1.
2. For Require security code, select Set. 3. Select printer for setting up Security code. Security codes identify individual users when multiple users are using a printer.
Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function. To check whether your model supports this function, see "Models that Support Security Codes". 4. Set up Security code If there are users who have not set up a Security code, a screen appears for checking whether to send an e-mail prompting those users to set up a Security code. To send a notification e-mail only to users without a Security code, select OK.
Important • The following character restriction applies to Security code entries: • Up to 8 alphanumeric characters The Security code change process ends, and the change completion message appears. In the message screen, select OK to return to the main screen. 5. Select Cloud from the printer's home screen 6. In Switch user screen, select user 7.
Note • If you have not set a Security code, set a Security code from My account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one printer for the president and another printer for all users.
1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users 3.
To return to the Group management screen, select Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it. Only the printer that was set can be used by all users.
What is a Security code? A Security code identifies the user when multiple other users are sharing the same printer. Important • If you are using the MAXIFY series, you can set a Security code. We recommend that you set a Security code to prevent other users from using your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor If your model has monochrome LCD monitor If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series If your model has color LCD monitor 1. Check that an e-mail containing the URL has been sent to the registered e-mail address, and access the URL 2.
Note • If you select Cancel, the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears. If your model has monochrome LCD monitor If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series 1. Check that an e-mail containing the URL has been sent to the registered e-mail address, and access the URL If your model has monochrome LCD monitor If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series 2.
Note • If you select Cancel, the printer selection status does not change and the main screen of Canon Inkjet Cloud Printing Center appears.
Adding a PIXMA/MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from 2. Select Add user 158 .
Note • When you select Add user, the service first checks whether the maximum number of users has been reached. If new users can be added, the user registration screen appears. • The maximum number of users that can be added for 1 printer is 20. 3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address.
6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~).
7. Enter Nickname Enter any user name that you want to use. Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 8. Specify the Time zone setting, and select Done Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
The main registration is complete, and a registration completion e-mail is sent. Note • When you use MAXIFY Cloud Link, a cookie for the selected user is added to the printer, and the login status of each user is recovered. For each printer, you can register cookies for up to 8 users. Printer user privileges If several users are using the cloud service for 1 printer, each user is categorized as the Administrator or a Standard user. Note • The user who is registered first becomes the Administrator.
• To set Multiuser mode without sending a notification e-mail, select Cancel.
Troubleshooting Canon Inkjet Cloud Printing Center If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the update button If you do not receive the registration e-mail If you cannot print Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac If an app cannot be installed Check the country or region where the printer was purchased.
If your model has monochrome LCD monitor On the printer operation panel, select the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Delete from service to delete the service registration. If your model has no LCD monitor Displaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service to delete the service registration.
If the problem is not resolved, use the printer driver from your computer to perform the print job and check whether the data can be printed normally on the printer. If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual. Note • With a wireless LAN connection, after the printer is turned on, it may take several minutes before communication is possible. Check that your printer is connected to the wireless network, and wait a while before you start printing.
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use the "Canon PRINT Inkjet/SELPHY" application to easily print photos saved on a smartphone or tablet (iOS or Android) wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play. Follow the steps below to print photos easily. 1. Download Canon PRINT Inkjet/SELPHY. For iOS For Android 2.
Printing with Windows RT When you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer to the network. For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, or tablet device. When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically.
Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc. To use Evernote, you need to create an account. See the "CREATE ACCOUNT" page of Evernote for account creation.
Handling Paper, Originals, Ink Tanks, etc.
Loading Paper Paper Sources Loading Plain Paper / Photo Paper Loading Envelopes 171
Paper Sources Types and Sizes of Paper You Can Use Paper can be loaded in cassette 1 (A) and in cassette 2 (B). On top, cassette 1 (A) holds all sizes of paper that are compatible with the machine, such as plain paper, photo paper, and envelopes. Below it, cassette 2 (B) holds A4, Letter, Legal, Oficio, B-Oficio, M-Oficio, Foolscap, and Legal (India)sized plain paper.
D: Lock position for stowing the cassette Set to position D when the machine will not be used for some time, or before shipping it. In this position, the cassette is flush against the surface of the machine. Note that paper cannot be loaded in this position. E: Lock position for A4 or Letter-sized paper or smaller Set to position E for paper of A4 or Letter size or smaller. The cassette is not flush against the machine, but you can cover it by pulling out the paper output tray.
Loading Plain Paper / Photo Paper Load paper in cassette 1 or cassette 2. * This example demonstrates loading in cassette 1, but paper is loaded the same way in cassette 2. Important • Paper may jam if you test printing by cutting plain paper into smaller sizes, such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm). Note • In cassette 1, you can load all sizes of paper that are compatible with the machine, such as plain paper, photo paper, and envelopes.
3. Slide the front (A) and right (B) paper guides out to make room for the paper. 4. Load the stack of paper printing-side DOWN, centered on the cassette. Important • Always load paper in portrait orientation (C). Loading paper in landscape orientation (D) may cause paper jams. Note • Some paper such as photo paper has distinct top and bottom surfaces. Load this paper with the whiter or glossy side facing down.
• Align the stack of paper with the edge of the cassette as shown. Feeding problems may occur if the paper is touching the protrusion (E). • To load paper 5" x 7" (13 x 18 cm) or smaller, lift the tab (F) on the paper guide. (Only cassette 1 can be used for paper of this size.) • To load paper larger than A4 size, press the lock (G) and pull the cassette all the way out. 5. Align the front paper guide (A) with the stack.
Note • Do not load sheets of paper past the load limit mark (H). • Keep the stack height below the paper guide tabs (I). 7. Insert the cassette. Push the cassette into the machine until it stops. After you insert the cassette, a screen for registering paper information for the cassette is displayed on the touch screen. Note • Paper A4 or Letter-sized or smaller: The cassette stops at the same position as the extended paper output tray, which then covers the cassette.
8. Select the size and type of paper in the cassette in Page size and Type, and then tap Register. Follow the instructions of any messages displayed to register the paper information. Paper Settings 9. Pull out the output tray extension (J) and open the paper output support (K). Note • Before printing, select the size and type of paper loaded, either on the print settings screen of the operation panel or in the printer driver.
Loading Envelopes Load envelopes in cassette 1. Once you have set up the printer driver correctly, addresses are automatically rotated and printed to suit the envelope orientation. Important • Do not use the following envelopes. These kinds of envelops may become stuck or cause the machine to malfunction.
3. Slide the front (A) and right (B) paper guides out to make room for the paper. 4. Load the envelopes face-DOWN, centered in cassette 1. The flap will face up, as shown below. Up to 10 envelopes can be loaded at once. Note • Align the stack of envelopes with the edge of cassette 1 as shown. Feeding problems may occur if the envelopes are touching the protrusion (C).
5. Align the front paper guide (A) with the edge of the envelopes. 6. Slide the right paper guide (B) to align the right and left guides with both edges of the envelopes. Do not set the paper guides too firmly against the envelopes, which may cause feeding problems. Note • Do not load envelopes past the load limit mark (D). • Keep the stack height below the paper guide tabs (E). 7. Insert cassette 1. Push cassette 1 into the machine until it stops.
8. Select the size and type of envelopes in the cassette in Page size and Type, and then tap Register. Paper Settings 9. Pull out the output tray extension (F), and then open the paper output support (G).
Note • Before printing, select the size and type of loaded envelopes on the print settings screen of the printer driver.
Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals 185
Where to Load Originals Load originals on the platen glass or in the ADF (Auto Document Feeder). To decide where to load originals, consider the size and type of originals and the purpose of use. Supported Originals Loading Originals, Photos, or Books on the platen glass Loading Multiple Documents of the Same Size and Thickness in the ADF Individual documents can also be loaded in the ADF. Note • The ADF can also be used for duplex copying, faxing, and scanning.
Loading Originals on the Platen Glass 1. Open the document cover. Important • When opening or closing the document cover, be careful not to touch buttons or the touch screen on the operation panel. This may cause unexpected operation. 2. Load the original face-DOWN on the platen glass. Supported Originals Loading Based on Use Important • Note these precautions when loading originals on the platen glass. • Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Loading Documents in the ADF (Auto Document Feeder) Note • For best results, load documents on the platen glass. 1. Remove any originals left on the platen glass. 2. Open the document tray. 3. Insert the document in the document tray until the machine beeps. Load documents face-UP in the document tray. Supported Originals Note • No tone is played if you have silenced beeping in Device user settings > Sound control. Device user settings 4.
Loading Based on Use Load originals correctly for how they will be used. Originals loaded incorrectly may cause scanning problems. Align Originals with the alignment mark • When loading originals to copy or fax • When selecting Doc.
Load Multiple Originals on the platen glass • When selecting Doc.type > Photo in Scan and specifying Scan size > Auto multi scan to scan multiple originals • When scanning multiple photos, postcards, or business cards from a computer Load the originals face-DOWN. Leave at least 0.4 inch (1 cm) open between originals and from the edges of the platen glass. The diagonally striped area is outside the scanning area. You can load up to 12 originals at once. A: At least 0.
Supported Originals On the platen glass Item Kind of original Details - Document, magazine, or newspaper - Photo, postcard, business card, or optical disc (Blu-ray disc, DVD, or CD) - Documents unsuitable for the ADF Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Quantity One or more sheets* Thickness Max. 0.4 inch (10 mm) * With some functions, multiple originals can be loaded on the platen glass.
• • • • • Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper • Photos or excessively thick documents 192
Inserting a USB Flash Drive Inserting a USB Flash Drive Removing a USB Flash Drive 193
Inserting a USB Flash Drive Supported Image Files • Can print images taken with cameras conforming to Design Rule for Camera File System specifications, as well as TIFF images. Both types of images must conform to Exif 2.2/2.21/2.3. Other types of images or movies such as RAW images cannot be printed. • Can print images scanned and saved by the machine itself with Doc.type set to Photo and Format set to JPEG (file extension ".jpg"). Note • This device incorporates exFAT technology licensed from Microsoft.
Removing a USB Flash Drive 1. Before removing a USB flash drive, make sure the machine is not reading or writing data. During these operations, a message appears on the touch screen. Important • Do not remove a USB flash drive or turn off the machine while the machine is reading or writing data. Note • If your USB flash drive has an access indicator, check it to make sure reading or writing is finished. Refer to the USB flash drive instruction manual, as needed. 2. Remove the USB flash drive.
Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen 196
Replacing Ink Tanks In the case of warnings or errors caused by low ink levels, messages appear on the touch screen to notify you. Respond to the message as needed. Message Appears Note • If printing is faint or affected by white streaks even when there is enough ink, see Maintenance Procedure. • For precautionary notes on handling ink tanks, see Notes on ink tanks. Steps to Replace ink tanks When needed, replace ink tanks as follows. 1. After confirming that the machine is on, open the front cover.
• If you leave the front cover open for more than 60 minutes, the print head holder will move to the right. In this case, close the front cover and open it again. Note • If a warning about ink tank replacement appears, check the message and tap OK. 2. Once the ink tank for replacement is identified on the touch screen, push up the ink tank eject lever (B). The ink tank is ejected. To replace another ink tank, tap Next to display the screen for the next ink tank to replace.
Important • Do not touch the contact (C) or interface (D) of the ink tank. 4. Insert the new ink tank, aligning it with the installation guide (E) on the machine. Important • The ink tank will not fit in the wrong position. Check the label under the installation position, and install the ink tank in the correct position. 5. Push the ink tank in firmly until it clicks into place.
6. Tap Exit on the touch screen. If Next is displayed, another ink tank can be replaced. To replace the next ink tank, tap Next and repeat this procedure from step 2. To exit ink tank replacement, tap Next until Exit is displayed. The print head holder moves to the standby position. The ink tanks cannot be removed from this position. Important • Printing is not possible without a complete set of ink tanks installed. Install all ink tanks.
After ink tank replacement, the machine starts mixing the ink automatically. Wait until this noise stops. (Mixing takes 1–2 minutes.) Note • Respond to any error messages as needed. Message Appears • If the print head is out of alignment, as when parallel lines are not printed parallel, align the print head. • The machine may make a noise during these operations, but this does not indicate a problem. Notes on ink tanks Important • Install replacement ink tanks promptly.
Checking Ink Status on the Touch Screen Note • If one or more ink colors runs out, changes to in the HOME screen. When appears, check which ink (or inks) has run out using the following procedure. 1. Make sure the machine is on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Tap on the HOME screen. Using the Operation Panel A symbol appears in area A in case of any messages about the remaining ink level. Example: Ink tank is running low.
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning 203
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 204
Maintenance Procedure Follow these steps to restore print quality if printing becomes faint or uneven, colors are incorrect, or printing results are not as expected (as when parallel lines are not printed parallel). Note • Increasing the print quality in the printer driver may give better results. Changing the Print Quality and Correcting Image Data (Windows) Changing the Print Quality and Correcting Image Data (Mac OS) To Correct Faint or Uneven Printing: Step1 Print the nozzle check pattern.
Note • If printing problems remain even after step 4, turn the machine off, wait at least 24 hours, and perform deep print head cleaning again. Leave the machine plugged in after you turn it off. If the problem is still not resolved, the print head may be damaged. Contact the service center. To Correct Misalignment: Step Align the print head.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether ink is being ejected correctly from the print head nozzles. Note • If ink runs out as the nozzle check pattern is printed, an error message appears on the touch screen. Message Appears What you will need: one sheet of A4 or Letter-sized plain paper 1. Make sure the machine is on. 2. Flick the HOME screen, and then tap Setup. Using the Operation Panel The setup menu screen is displayed. 3. Tap Maintenance.
7. Tap Yes. After the nozzle check pattern is printed, two pattern confirmation screens are displayed. 8. Examine the nozzle check pattern.
Examining the Nozzle Check Pattern Examine the nozzle check pattern and clean the print head if necessary. 1. Check for any missing lines in pattern C or horizontal white streaks in pattern D. A: No missing lines or horizontal white streaks B: Some missing lines and horizontal white streaks E: Number of pages printed to date 2. On the checking screen, select patterns that most resemble the printed nozzle check pattern.
In the case of B (some missing lines or horizontal white streaks) in either pattern (C or D) or both patterns: Cleaning is required. Tap Also B, and then tap Yes on the cleaning confirmation screen. The machine now starts cleaning the print head. Cleaning the Print Head Note • On the nozzle check printout, the record of total pages printed is indicated in increments of 50 pages.
Cleaning the Print Head Clean the print head if the nozzle check pattern has missing lines or horizontal white streaks. Cleaning unclogs nozzles and restores the print head to a better condition. However, because print head cleaning consumes ink, this operation is advisable only when necessary. Note • Cleaning can also be performed from a computer. When using a computer, you can also select the ink group for cleaning.
Afterward, a confirmation screen is displayed for printing a nozzle check pattern. 6. Load a sheet of A4 or Letter-sized plain paper in cassette 1. Important • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen. Therefore, printing will be executed even if paper other than A4 or Letter-sized plain paper is loaded. • Nozzle check patterns cannot be printed from cassette 2. Load paper in cassette 1. 7.
Deep Print Head Cleaning If standard print head cleaning does not improve print quality, try deep print head cleaning. However, because deep print head cleaning consumes more ink, this operation is advisable only when necessary. Note • Deep print head cleaning can also be performed from a computer. When using a computer, you can also select the ink group for deep cleaning.
6. Load a sheet of A4 or Letter-sized plain paper in cassette 1. Important • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen. Therefore, printing will be executed even if paper other than A4 or Letter-sized plain paper is loaded. • Nozzle check patterns cannot be printed from cassette 2. Load paper in cassette 1. 7. Pull out the output tray extension and open the paper output support. 8. Tap Yes.
Aligning the Print Head If printed images seem distorted, as when parallel lines are not printed parallel, align the print head. Note • If ink runs out as the print head alignment sheet is printed, an error message appears on the touch screen. Message Appears What you will need: one sheet of A4 or Letter-sized plain paper (recycled paper is acceptable)* * Use white paper that is clean on both sides. 1. Make sure the machine is on. 2. Flick the HOME screen, and then tap Setup.
6. Pull out the output tray extension and open the paper output support. 7. Tap Yes. The print head alignment sheet is printed, and the print head is aligned automatically. This process takes 3–4 minutes. Note • If automatic print head alignment fails, an error message appears on the touch screen. Message Appears 8. Tap OK when a message is displayed indicating that print head alignment is finished.
Aligning the Print Head Manually Try aligning the print head manually after automatic alignment if printing results are not as expected, as when parallel lines are not printed parallel. Note • For details on automatic print head alignment, see Aligning the Print Head. What you will need: two sheets of A4 or Letter-sized plain paper 1. Make sure the machine is on. 2. Flick the HOME screen, and then tap Setup. Using the Operation Panel The setup menu screen is displayed. 3. Tap Maintenance.
6. Pull out the output tray extension and open the paper output support. 7. Tap Yes. The print head alignment pattern is printed. 8. Confirm that the pattern was printed correctly, and if so, tap Yes after "Did the patterns print correctly?" is displayed. 9. Check the message and tap Next. The input screen for head position alignment values is displayed. 10. Examine the first patterns and tap A.
Note • If all patterns look different, choose the pattern in which vertical streaks are least noticeable. A: Subtle vertical streaks B: Noticeable vertical streaks 11. Repeat these steps until you have finished entering pattern numbers for columns B to M, and then tap OK. 12. Check the message, and then tap OK. The second set of patterns is printed. 13. Examine the second patterns and tap N.
D: Noticeable horizontal streaks 14. Repeat these steps until you have finished entering pattern numbers for columns O to T, and then tap OK. For column P, choose the pattern in which vertical streaks are least noticeable. 15. Tap OK when a message is displayed indicating that print head alignment is finished.
Performing Maintenance Functions from Your Computer (Mac OS) Cleaning the Print Heads Printing a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer 221
Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
Deep Cleaning Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Deep Cleaning icon When the dialog opens, select the ink group for which deep cleaning is to be performed. Before running the deep cleaning, check the following items: On some printer models, pressing the tank cover open button on the printer opens the tank cover.
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears.
Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Aligning the Print Head Position Manually Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Enter the numbers of the patterns with the least amount of streaks in the associated boxes, and click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9. Confirm the displayed message and click OK The second pattern is printed. Important • Do not open the front cover while printing is in progress. 10.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks Note • After head alignment is completed, you can print and check the current setting.
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed. If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to let you know. 2. If necessary, click Ink Details You can check the ink-related information.
Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Machine (Bottom Plate Cleaning) Cleaning Cassette Pads 230
Cleaning Exterior Surfaces Using a soft, dry cloth such as an eyeglass cloth, gently wipe the surfaces clean. Smooth out any wrinkles in the cloth before you begin. Important • Before cleaning the machine, turn it off and unplug it. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure the machine has finished sending or receiving faxes before turning it off.
Cleaning the Platen Glass and Document Cover Important • Before cleaning the machine, turn it off and unplug it. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure the machine has finished sending or receiving faxes before turning it off. • Remember that faxes cannot be sent or received while the machine is off. • Unplugging the machine will erase all documents in the machine's memory.
Cleaning the ADF (Auto Document Feeder) Use a soft, dry cloth that is clean and lint-free to clean the ADF (Auto Document Feeder). Important • Before cleaning the machine, turn it off and unplug it. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure the machine has finished sending or receiving faxes before turning it off. • Remember that faxes cannot be sent or received while the machine is off.
4. When finished, push the document feeder cover closed until it clicks into place. 5. Close the document tray.
Cleaning Paper Feed Rollers Dusty or dirty paper feed rollers may prevent correct feeding. In this case, clean the paper feed rollers. However, because cleaning causes roller wear, perform cleaning only when necessary. What you will need: three sheets of A4 or Letter-sized plain paper 1. Make sure the machine is on. 2. Flick the HOME screen, and then tap Setup. Using the Operation Panel The setup menu screen is displayed. 3. Tap Maintenance. The Maintenance screen is displayed. 4.
Important • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen. Therefore, printing will be executed even if paper other than A4 or Letter-sized plain paper is loaded. 10. Pull out the output tray extension and open the paper output support. 11. Tap OK. Cleaning begins again. Once the paper is ejected, cleaning is finished. 12. Tap OK when a message is displayed indicating that cleaning is finished.
Cleaning Inside the Machine (Bottom Plate Cleaning) Remove stains inside the machine as follows. Clean this way regularly, because any dust or excess ink in the machine may get on your printouts. What you will need: one sheet of A4 or Letter-sized plain paper* * Use a new sheet of paper. 1. Make sure the machine is on. 2. Flick the HOME screen, and then tap Setup. Using the Operation Panel The setup menu screen is displayed. 3. Tap Maintenance. The Maintenance screen is displayed. 4.
9. Load only this sheet in cassette 1, with the ridges of the creases facing up and the edge of the uncreased half facing away from you. Important • The screen for registering page size and media type is not displayed during any of the operations available in the Maintenance screen. Therefore, printing will be executed even if paper other than A4 or Letter-sized plain paper is loaded. • Bottom Plate Cleaning cannot be performed from cassette 2. Load paper in cassette 1. 10.
Important • Before cleaning the machine, turn it off and unplug it. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure the machine has finished sending or receiving faxes before turning it off. • Remember that faxes cannot be sent or received while the machine is off. • Unplugging the machine will erase all documents in the machine's memory.
Cleaning Cassette Pads If the pad in a cassette becomes dirty or covered with paper dust, multiple sheets of paper may be ejected at once. Clean cassette pads as follows. What you will need: cotton swab 1. Pull out cassette 1 or cassette 2 and remove the paper. 2. Use a moistened cotton swab to wipe away any dirt or debris on the pad (A). Important • After cleaning, allow the pad to dry completely. Example of cleaning cassette 1: 3. Reload the paper and insert the cassette.
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Main Components and Their Use Main Components Power Supply Using the Operation Panel Entering Numbers, Letters, and Symbols Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser Network Connection Network Connection Tips Network Settings (IJ Network Device Setup Utility) (Windows)
Network Communication Tips Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Machine Legal Restrictions on Scanning/Copying Specifications 242
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 243
Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications. • Do not place the printer on a thick rug or carpet.
Regulatory Information Lithium Battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
the product by Spark, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Spark's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed.
WEEE (EU&EEA) Only for European Union and EEA (Norway, Iceland and Liechtenstein) These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation implementing those Directives.
Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces directives.
Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Disse symboler betyder, at produktet ikke må bortskaffes sammen med dagrenovation i henhold til WEEEdirektivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller den lokale lovgivning, som disse direktiver er gennemført i.
Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein) Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller nasjonal lov som har implementert disse direktivene.
ackumulatorn med en koncentration som överstiger tillämplig gräns som anges i Batteridirektivet. Produkten ska lämnas in på en avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk utrustning (EE-utrustning) samt batterier och ackumulatorer eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande köps (en mot en).
becserélésére vonatkozó hivatalos program keretében, vagy az elektromos és elektronikus berendezések (EEE) hulladékainak gyűjtésére, valamint a hulladék elemek és hulladék akkumulátorok gyűjtésére kijelölt hivatalos gyűjtőhelyre. Az ilyen jellegű hulladékok nem előírásszerű kezelése az elektromos és elektronikus berendezésekhez (EEE) általánosan kapcsolható potenciálisan veszélyes anyagok révén hatással lehet a környezetre és az egészségre.
produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o recyklácii tohto produktu získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery.
atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canoneurope.com/battery. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šie simboliai reiškia, kad šio gaminio negalima išmesti į buitines atliekas, kaip reikalaujama WEEE Direktyvoje (2012/19/ES) ir Baterijų direktyvoje (2006/66/EB) ir (ar) jūsų šalies nacionaliniuose įstatymuose, kuriais šios Direktyvos yra įgyvendinamos.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Тези символи показват, че този продукт не трябва да се изхвърля заедно с битовите отпадъци съгласно Директивата за ИУЕЕО (2012/19/ЕC), Директивата за батерии (2006/66/ЕО) и/или Вашето национално законодателство, прилагащо тези Директиви.
Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn) Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada, u skladu s direktivom WEEE (2012/19/EC), Direktivom o baterijama (2006/66/EC) i Pravilnikom o gospodarenju otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električnim i elektroničkim uređajima i opremom.
Main Components and Their Use Main Components Power Supply Using the Operation Panel Entering Numbers, Letters, and Symbols 262
Main Components Front View Rear View Inside View Operation Panel 263
Front View (1) operation panel Used to adjust settings or operate the machine. Operation Panel (2) ADF (Auto Document Feeder) Load documents here. Documents loaded in the document tray are scanned automatically, one page at a time. Loading Documents in the ADF (Auto Document Feeder) (3) document feeder cover Open to clear jammed documents. (4) document guides Adjust to match the width of documents in the ADF. (5) document tray Open to load documents in the ADF.
(10) output tray extension Pull out to support ejected paper. (11) paper output support Open to support ejected paper. (12) USB flash drive port Insert USB flash drives here. Warning • Do not connect any equipment other than USB flash drives to the machine's USB flash drive port. This may cause fire, electric shock, or damage to the machine. Important • Do not touch any exposed metal parts. • Do not connect USB cables longer than 10 feet (3 meters), which may affect operation of other peripherals.
(15) platen glass Load originals here.
Rear View (1) rear cover Open to clear paper jams. (2) power cord connector Connect the supplied power cord. (3) telephone line jack Connect the phone cord. (4) external device jack Connect a telephone or answering machine. (5) wired LAN connector Connect an Ethernet cable to use the machine in a local network. (6) USB port Connect the USB cable for a direct connection with a computer. Important • Do not touch any exposed metal parts.
Inside View (1) ink tank eject lever Push up to remove ink tanks. (2) print head holder The print head is pre-installed. Note • For instructions on replacing ink tanks, see Replacing Ink Tanks.
Operation Panel * Here, all operation panel indicators are shown lit for the purpose of illustration. (1) POWER lamp Remains lit after flashing when the machine is turned on. (2) ON button Turns the machine on or off. Turning the Machine On and Off (3) HOME button Used to display the HOME screen. Using the Operation Panel (4) touch screen Displays messages, menu items, and operating status. Touch the screen lightly with your finger to select a menu item or button.
Device user settings 270
Power Supply Confirming that the Power Is On Turning the Machine On and Off Checking the Power Plug/Power Cord Unplugging the Machine 271
Confirming that the Power Is On The POWER lamp is lit when the machine is on. Even if the touch screen is off, as long as the POWER lamp is lit, the machine is on. Note • After you turn the machine on, it requires a warm-up period of about 20 seconds before any operations. Wait until the HOME screen is displayed. • The touch screen display turns off automatically after about 5 minutes of inactivity. To activate the touch screen again, touch it.
Turning the Machine On and Off Turning the machine on 1. Press the ON button to turn the machine on. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • After you turn the machine on, it requires a warm-up period of about 20 seconds before any operations. Wait until the HOME screen is displayed. • If the Alarm lamp lights up or flashes and an error message appears on the touch screen, see Message Appears.
Note • Remember that faxes cannot be sent or received while the machine is off. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. • You can schedule automatic power-off at specified times on specified days of the week. ECO settings • You can set the machine to turn off automatically after a specified period when no operations are performed or print jobs are received from a computer.
Checking the Power Plug/Power Cord Check the power plug/power cord once a month to ensure that it is not affected by these problems. • Excessively hot • Corroded • Bent • Worn • Cracked or split Caution • If the power plug/power cord case is affected by these or other problems, unplug the machine and request service. Continuing to use the machine with any of these problems may cause a fire or electric shock.
Unplugging the Machine Always follow these steps when unplugging the machine. Important • Unplug the machine only after pressing the ON button and confirming that the POWER lamp is off. Unplugging the machine while the POWER lamp is still on may cause the print head to dry out or become clogged, which may affect print quality. • Unplugging the machine will erase all documents in the machine's memory. Send faxes, print documents, or save jobs to a USB flash drive as needed before unplugging the machine. 1.
Using the Operation Panel The operation panel features a touch screen (A) and buttons (B). Touch icons on the touch screen's HOME screen to select menus for copying, scanning, and other functions. The HOME screen consists of three sections. A: touch screen B: Buttons on the operation panel Basic touch screen operations Tap the touch screen lightly or use other gestures to access various functions and settings.
Touch Touch with your fingertip, pressing lightly. Keep touching the "next" (or "back") icon to move forward or back through menus or photos continuously, for example. Flick Flick up, down, left, or right on the screen with your finger. Flick to switch menus or move forward or back through photos, for example. Drag While lightly touching the screen, move your finger up, down, left, or right. Drag to view listed items or move sliders, for example.
Example of using the touch screen These touch screen operations are available on the copy standby screen. Tap A to display the print settings menu. Drag up or down, and then tap an item to select it. You can scroll up and down through the menu by touching After the list is displayed, tap a setting to select it. 279 or (D).
Tap B to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK. Tap C to display the preview screen. As you view the preview at left, drag the slider (E) up or down to reduce or enlarge the image. You can also tap or magnification continuously. (D) to reduce or enlarge images. Keep touching After you have the desired magnification, tap OK.
Entering Numbers, Letters, and Symbols When entering user or recipient names or other information, you can enter or edit characters by selecting them on the screen. Switching the Input Mode The machine has one input mode for letters and another for numbers and symbols. To switch modes, tap (A) in the lower left. To switch between lower and uppercase in the alphabetic mode and between different types of characters in the number/symbol mode, tap (B).
Entering or Editing Numbers, Letters, and Symbols Enter information as follows. • To move the insertion point (cursor position) in the input field (C) or Tap (D). • To delete an entered character Move the cursor to the character to delete, and then tap Touch (E). to keep deleting characters. • To insert a space (F). Tap After you are finished entering information, tap OK (G).
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser 283
Changing Printer Settings from Your Computer (Mac OS) Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 284
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... from the Presets 3.
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: 1.
Important • You can set the quiet mode from the operation panel of the printer or the printer driver. No matter how you use to set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing and scanning from the computer. 3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: 1. Make sure that the printer is on, and then select Custom Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel FAX settings Print settings LAN settings Device user settings Language selection Firmware update Cassette settings Administrator password setting Operation restrictions Reset setting Web service setup System information ECO settings Quiet setting Registering Favorite Settings (Custom profiles) Checking the Total Number of Uses of Machine 291
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Prevent paper abrasion as an example. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Setup. Using the Operation Panel 3. Tap Device settings. The Device settings screen appears. 4. Tap setting item to adjust. The setting screen for the selected item is displayed. 5. Tap setting item. 6. Tap setting to specify.
For more on setting items on the operation panel: Setting Items on Operation Panel 293
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel.
FAX settings Important • This setting item is for the administrator. This section describes the setting items in FAX settings. FAX user settings Advanced FAX settings Auto print settings Auto save setting Security control Easy setup Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists FAX user settings • User information settings Registers your name and fax/telephone number printed on sent faxes.
If you select ON, the printer transmits the fax after confirming the dial tone. Note • This setting may not be available depending on the country or region of purchase. • Pause time settings Sets the length of pause time for each when you enter "P" (pause). • TTI position Selects the position of the sender information (outside or inside the image area). • Remote RX Enables/disables remote reception. If you select ON, you can specify the remote reception ID.
When the telephone line condition or connection is poor, selecting a lower reception start speed may solve reception problems. Auto print settings • Received documents Selects whether to print the received fax automatically when receiving a fax. If you select Do not print, the received fax is stored in the printer's memory. For details on the received fax stored in the printer's memory: Document Stored in Printer's Memory • Activity report Selects whether to print ACTIVITY REPORT automatically.
Security control • FAX number re-entry If you select ON, you can set the printer to send faxes after entering the number twice. By using this setting, you can avoid the mistransmission of faxes. Preventing Mistransmission of Faxes • Check RX FAX information If you select ON, the printer checks whether the recipient's fax device information matches the dialed number. If it matches the number, the printer starts to send faxes.
Print settings Select this setting item from Device settings on Setup. • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
LAN settings Select this setting item from Device settings on Setup. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Change LAN Enables either wireless LAN, wired LAN, or direct connection. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting LAN settings on the HOME screen. In this case, enable wireless LAN.
◦ WLAN setting list The list of wireless LAN settings of this printer is displayed on the touch screen. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX (up to 32 characters) Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/ WPA2-PSK(TKIP)/WPA2-PSK(AES) Signal strength (%) XXX IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX.
IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address XX:XX:XX:XX:XX:XX (12 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX" represents alphanumeric characters.
Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX" represents alphanumeric characters.) • Other settings Important • You cannot select the items below when Disable LAN is selected for Change LAN. ◦ Direct connection settings Setting items are available when you connect a device to the printer. Important • You can select these setting items only when Activate direct connect. is selected for Change LAN.
Selecting Enable allows you to receive the WSD printing data faster. ■ WSD scan from this device Selecting Enable allows you to transfer the scanned data to the computer using WSD. ■ Timeout setting Specifies the timeout length. ◦ Bonjour settings Setting items for LAN using Bonjour for Mac OS. ■ Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. ■ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name.
Device user settings Select this setting item from Device settings on Setup. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Date/time setting Sets the current date and time. For more on the procedure: Setting Sender Information • Date display format Sets the format of dates displayed on the touch screen and printed on sent faxes and photos.
• Time zone Specifies the time zone according to a country or region you live in. Specifying the time zone allows you to display the correct time and date an e-mail was sent on your mail software. For more on the time zone for each country or region: Timezone List • Sound control Selects the volume. ◦ Keypad volume Selects the beep volume when tapping the touch screen or the buttons on the operation panel. ◦ Alarm volume Selects the alarm volume. ◦ Line monitor volume Selects the line monitor volume.
Note • You can also enter this setting menu by selecting ECO settings and Power control on the HOME screen.
Timezone List Time zone Country or region (UTC-12:00) Baker Island, Howland Island (UTC-11:00) American Samoa, Niue (UTC-10:00) Hawaii, Western area of Aleutian Islands (UTC-9:00) Alaska (UTC-8:00) US/Canada/Mexico (Pacific Time) (UTC-7:00) US/Canada/Mexico (Mountain Time) (UTC-6:00) US/Canada/Mexico (Central Time) (UTC-5:00) US/Canada/Mexico (Eastern Time), Cuba, Peru (UTC-4:30) Venezuela (UTC-4:00) Canada (Atlantic Time), Most areas of Lesser Antilles, Brazil (Amazon Time), Chile (UTC-3:30
(UTC+11:00) Russia (Vladivostok), Solomon Islands, New Caledonia (UTC+12:00) Russia (Magadan), New Zealand, Fiji, Kiribati (Gilbert Islands) (UTC+12:45) New Zealand (Chatham Island) (UTC+13:00) Tonga, Kiribati (Phoenix Islands), Samoa (From 2011/12/31), Tokelau (From 2011/12/31) (UTC+14:00) Kiribati (Line Islands) 309
Language selection Select this setting item from Device settings on Setup. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
Firmware update Select this setting item from Device settings on Setup. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN or Activate direct connect. is selected for Change LAN in LAN settings.
• Proxy server setup Performs settings for a proxy server. Follow the display on the touch screen to perform settings.
Cassette settings Select this setting item from Device settings on Setup. By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. In addition, you can allow the printer to switch the paper source automatically when a cassette runs out of paper.
Administrator password setting Select this setting item from Device settings on Setup. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below.
If you do not specify an administrator password, tap Remove administrator password. Tapping Yes displays the message again. Tap OK. 7. Tap range where administrator password is valid. Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 8.
Operation restrictions Select this setting item from Device settings on Setup. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can restrict printing, copying, or faxing operations or to use a USB flash drive or a shared folder on the computer. Note • When no operation restrictions are enabled, the confirmation screen to enable operation restrictions is displayed. Tapping Yes enables you to restrict operations.
Restricting Machine Operation You can restrict printing, copying, or faxing operations or to use a USB flash drive or a shared folder on the computer. Restrictions can be disabled temporality. Disabling Operation Restriction Temporarily To enable this function, apply the administrator password for changing settings on the operation panel. Setting Administrator Password on Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Setup. Using the Operation Panel 3.
FAX reception Restricts to receive a fax. Important • If the printer receives a fax while Restrict is selected, Not available. An operation restriction is set. is displayed on the touch screen and the fax standby screen is displayed. In this case, you cannot receive the faxes. Ask the administrator of the printer you are using to change the setting and have the sender resend the faxes. Directory Restricts operations related to the printer's directory. 8. Tap Exit.
10. Tap Apply. 11. Enter password you specified again. 12. Tap Apply. The override password is enabled. Note • Receiving a fax is restricted even though operation restriction is disabled by the override password. • If the touch screen turns off while disabling operation restriction temporarily, enter the override password again to resume the printer.
Reset setting Select this setting item from Device settings on Setup. Returns all settings you made to the printer back to the default. However, some data may not be changed, depending on the current usage state of your printer. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Depending on the setting item, it is necessary to perform connection or setup again after you have returned the setting back to the default.
• The country or region selected for Country or region • Total use of copying, scanning, and faxing recorded in Records of use • CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting You can delete the registered user's name or telephone number following the procedure below. 1. Display User information settings screen. Setting Sender Information 2. Tap user's name or telephone number and delete all characters or numbers. 3. Tap OK when you finished deleting all characters or numbers.
Web service setup Select this setting item from Web service setup on Setup. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Web service connection setup The following setting items are available. ◦ Google Cloud Print setup Registers/Deletes the printer to/from Google Cloud Print. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center.
System information Select this setting item from System information on Setup. • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number. • MAC address of wireless LAN Displays the MAC address for wireless LAN. • MAC address of wired LAN Displays the MAC address for wired LAN.
ECO settings Select this setting item from HOME screen. This setting allows you to use following functions.
A. Tap to select two-sided copying as a default. B. Tap to select duplex printing PDF files saved on a USB flash drive as a default. C. Tap to select two-sided printing of sent/received faxes, reports, or lists as a default. D. Tap to specify the print settings. Note • When duplex printing is selected, the icon is displayed on each menu of the HOME screen or on the setting items for duplex printing on each print setting screen.
Specifying Time and Day to Turn on/off Printer Automatically Follow the procedure below to use power saving function. 1. Make sure printer is turned on. 2. Flick HOME screen and tap ECO settings. Using the Operation Panel 3. Tap Power control. 4. Tap Enable scheduling. 5. Check message and tap Next. 6. Specify settings as necessary. • When you specify the time and day to turn the printer on: 1. Tap Auto ON timer settings. 2. Tap ON on the displayed screen. The screen below is displayed. 3. Tap time.
4. Tap numbers to specify time to turn on printer. You can specify the hour from 0 to 24 and specify the minute in increments of 10 minutes. 5. Tap OK to confirm time to turn on printer. After confirming the time to turn the printer on, the screen to specify the day is displayed. Tap the day, tap Enable or Disable, and then tap OK. The setting is valid on the day(s) you select Enable for. • When you specify the time and day to turn the printer off: 1. Tap Auto OFF timer settings. 2.
5. Tap numbers to specify time to turn off printer. You can specify the hour from 0 to 24 and specify the minute in increments of 10 minutes. 6. Tap OK to confirm time to turn off printer. After confirming the time to turn the printer off, the screen to specify the day is displayed. Tap the day, tap Enable or Disable, and then tap OK. The setting is valid on the day(s) you select Enable for.
Quiet setting Select this setting item from HOME screen. Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Set the current date and time in advance. Setting Sender Information Follow the procedure below to perform setting. 1.
1. Tap numbers to specify starting time. You can specify the hour from 0 to 24. 2. Tap to confirm starting time. After specifying the starting time, specify the ending time following the same procedure. B. Tap to confirm the time to start and to end. You can reduce the operating noise during the specified time. The confirmation screen is displayed and the icon appears as the Quiet setting menu icon. Important • Operating speed is reduced compared to when Do not use quiet mode is selected.
Registering Favorite Settings (Custom profiles) You can register the favorite copying, scanning, or faxing settings and call them up from the HOME screen. You can register up to 20 settings. Registering the Setting Calling Up the Registered Setting Editing/Deleting the Registered setting Registering the Setting Tap Save profile on each standby screen or on the screen displayed after the settings are specified.
1. Make sure printer is turned on. 2. Flick HOME screen and tap Custom profiles. Using the Operation Panel 3. Tap Edit/delete. You can change the order or name of the registered settings and delete the settings. • To change the order of the registered settings 1. Tap Rearrange. 2. Tap setting you want to move. 3. Tap or to move selected setting. 4. Tap Apply. 5. Tap Exit. • To change the name of the registered settings 1. Tap Rename. 2. Tap setting you want to rename. 3. Enter new name and tap OK.
Checking the Total Number of Uses of Machine You can check the total number of uses of the printer (e.g. the total number of printing, copying, sending/ receiving faxes, or scanning). 1. Make sure printer is turned on. 2. Flick HOME screen and tap Records of use. Using the Operation Panel The Records of use screen is displayed. 3. Tap item to check. Total sheets used on the device Displays the total number of printing. No. of sheets used for copying Displays the total number of copying. No.
Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Specifying Mail Setting for Sending Scanned Data Receiving Printer Status by E-mail 335
Changing Settings Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note • Remote UI is a software that enables you to perform operations, which are usually performed on the printer's operation panel, using a Web browser over a network. LAN connection with the printer is required to use Remote UI.
3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address in "XXX.XX.X.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. 4. If you display Remote UI for the first time on your smartphone, tablet, or computer, select For secure communication. Download the root certificate, and then register it.
For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log off. 9. Close web browser.
Registering Printer's Root Certificate to Web Browser If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser. The secure connection will be confirmed and a message will not appear.
8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed. 10. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. For printer's thumbprint, press the HOME button, select Setup -> Device settings -> LAN settings -> Confirm LAN settings, check Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256). 11.
2. Specify certificate name, and then select OK. The root certificate registration is completed. Note • If PIN or password is not set as security type, the attention screen may appear. Select OK, and then set the security type to PIN or password. • If the message to warn you that the secure connection is not guaranteed appears when you select Log on on Remote UI after registering the root certificate, restart the web browser. The message will not appear on the web browser.
3. Select Install. 4. Select Install on displayed dialog. The root certificate registration is completed.
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, the operation restrictions, and SSL/TLS settings of certificate for encrypted communication.
Specifying Mail Setting for Sending Scanned Data Receiving Printer Status by E-mail Note • Some of the menu is available only when you logged on in administrator mode. AirPrint settings This function allows you to specify the AirPrint settings, such as position information. Web service connection setup (Item for administrator) This function allows you to register to Google Cloud Print or IJ Cloud Printing Center, or delete a registration.
Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user. Setting Administrator Password Setting Standard User Password Note • Password can be set only when you are logged in administrator mode.
Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When the completion message is displayed, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below. 1.
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel. For the time zone setting, see Device user settings. • These functions can be set only when you are logged in administrator mode. 1.
Enter the password for sending to perform the authentication. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. • Incoming mail server (POP3) Enter the address of your POP server. • Port number (POP3) Enter the port number of your POP server. • Incoming account Enter the account name for receiving to perform the authentication. • Incoming password Enter the password for receiving to perform the authentication.
Specifying Mail Setting for Sending Scanned Data You can specify the mail settings to send the scanned data from printer via e-mail. This section describes the mail settings such as the title of e-mail, initial body text, and file size. Note • These functions can be set only when you are logged in administrator mode. • To send the scanned data from printer via e-mail and to register the e-mail address of the destination, see below.
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail. We recommended that you set the date and time setting using the printer's operation panel.
The resending setting is completed.
Network Connection Network Connection Tips 352
Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method 353
Default Network Settings LAN Connection Defaults Item Default Change LAN Disable LAN SSID BJNPSETUP Communication mode Infrastructure Wireless LAN security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MB5400 series LPR protocol setting Enable Wired LAN DRX setting Enable RAW protocol Enable LLMNR Active
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's MAC address.
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results. • For Mac OS: The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour.
Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: For Mac OS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, follow the instructions on the Canon website.
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Make sure printer is turned on. 2. Load three sheets of A4 or Letter-sized plain paper. 3. Flick HOME screen and tap Setup. Using the Operation Panel The menu screen appears. 4. Tap Device settings. 5. Tap LAN settings. If you specify the administrator password, enter the password. 6.
Infrastructure Infrastructure Enable/Disable Connection Connection status Active/Inactive SSID SSID Wireless LAN SSID Channel *1 Channel XX (1 to 11) Encryption Encryption method None/WEP/TKIP/AES WEP Key Length WEP key length (bits) Inactive/128/64 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal strength 0 to 100 [%] TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.
Stateless Prefix Length4 *2 Stateless prefix length 4 XXX Default Gateway1 *2 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Default Gateway2 *2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Default Gateway3 *2 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Default Gateway4 *2 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPsec *3 IPsec setting Active Security Protocol *3 Security method ESP/ESP & AH/AH Direct Connection Direct connection E
Connection Wired LAN status Active/Inactive TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.
IPsec *3 IPsec setting Active Security Protocol *3 Security method ESP/ESP & AH/AH Wired LAN DRX Discontinuous reception (wired LAN) Enable/Disable Other Settings Other settings – Printer Name Printer name Printer name (Up to 15 alphanumeric characters) Direct Conn.
*2 Network status is only printed when IPv6 is enabled. *3 Network status is only printed when IPv6 and IPsec settings are enabled.
Changing LAN Connection Method/Changing Wireless LAN Connection Method Changing LAN Connection Method Changing Wireless LAN Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Tap the icon on the lower left on HOME screen, select Change LAN, and then select Activate wireless LAN or Activate wired LAN.
4. Tap Cableless setup. 5. Check message and tap OK. Follow instructions on your smartphone or tablet. 6. If message saying setup is completed appears, tap OK. • For Mac OS: Follow the instructions on the Canon website to redo setup.
Network Communication (Mac OS) Checking and Changing Network Settings Network Communication Tips 366
Checking and Changing Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA or WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet Monitoring Wireless Network Status Changing Settings in Direct Connection Initializing Network Settings Viewing Modified Settings 367
IJ Network Tool IJ Network Tool is a utility that enables you to display and modify the printer network settings. It is installed when the printer is set up. Important • To use the printer over LAN, make sure you have the equipment necessary for the connection type, such as a wireless router or a LAN cable. • Do not start up IJ Network Tool while printing. • Do not print when IJ Network Tool is running.
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the printer. Select to change the network name (SSID) settings. Setup Sets up the printer. If you setup the printer from scratch, connect your computer and the printer with a USB cable. 2. Printers: Printer name, type, and connection destination are displayed. The selected printer can be set up or be modified. 3. Update Performs printer detection again.
4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Canon IJ Network Tool Menus This section describes the menus in Canon IJ Network Tool. 1. Canon IJ Network Tool menu About Canon IJ Network Tool Displays the version of this application. Quit Canon IJ Network Tool Exits IJ Network Tool. 2. View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status. In the direct connection (access point mode), this item is grayed out and you cannot confirm the printer connection status.
Set up printer's direct connection... You can change or check the direct connection (access point mode) settings. Changing Settings in Direct Connection Note • You can use this function only when you are using a computer compatible with the wireless LAN. • You cannot change the settings depending on the printer you are using. Set up device by using web browser Starts up the web browser to change printer's settings.
Changing Settings in Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the printer after modifying the settings. Note • This function is not available depending on the printer you are using.
AirPort Network (Infra) Connects the printer to the wireless LAN with a wireless router. Direct Connection Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point (wireless router). Note • When Direct Connection is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. • You can change or check the settings from Set up printer's direct connection...
If a network password (WEP) has not been set, the WEP Details screen is displayed automatically. To change WEP settings set before, click Configuration... to display the screen. Changing WEP Detailed Settings Use WPA/WPA2 Transmission is encrypted using a network key you specified. The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration...
1. Detected Wireless Routers: The signal strength from the wireless router, encryption type, name of wireless router, and the radio channel can be confirmed. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party. Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows.
Changing WEP Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the printer after modifying the settings. 1. Start up IJ Network Tool. 2. Select printer in Printers:.
Key Format ASCII 5 characters 13 characters Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the wireless router. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
Changing WPA or WPA2 Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the printer after modifying the settings.
• If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure encryption types for the computer and the wireless router match that set to the printer. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).
Changing Settings in Wired LAN Sheet Note • This function is not available depending on the printer you are using. • Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select printer in Printers:. 3. Click Configuration... button. 4. Click Wired LAN button. 5. Change or check settings. Click OK after changing configuration. A screen is displayed asking you for confirmation before the settings are sent to the printer.
Changing Settings in Admin Password Sheet Note • You cannot change the settings when using the direct connection (access point mode). 1. Start up IJ Network Tool. 2. Select printer in Printers:. 3. Click Configuration... button. 4. Click Admin Password button. The Admin Password sheet is displayed. 5. Change or check settings. 1. Use admin password Set an administrator password with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
6. Click OK. A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. • Admin Password Enter the administrator password that was set. For security purposes, your password is not displayed as you type it.
Monitoring Wireless Network Status Note • This function is not available depending on the printer you are using. • When using the printer over the wired LAN, you cannot monitor network status. 1. Start up IJ Network Tool. 2. Select printer in Printers:. 3. Select Status on View menu. The Status screen is displayed and you can check the printer status and connection performance. 1. Signal Level: Indicates the strength of the signal received by the printer, ranging from 0% to 100%. 2.
• Check that there are no sources of radio interference near the printer and the wireless router. The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the wireless router away from such sources. • Check if the radio channel of the wireless router is close to that of other wireless routers nearby.
Changing Settings in Direct Connection Note • This function is not available depending on the printer you are using. • Depending on the printer you are using, "Direct connection" may be referred to as "Access point mode" in the manuals. • You can use this function only when you are using a computer compatible with the wireless LAN. 1. Start up IJ Network Tool. 2. Select Set up printer's direct connection... on Settings menu. The Direct Connection Setup of the Printer screen is displayed. 3.
Important • You cannot change the encryption method or password depending on the printer you are using. If you cannot change the settings from the screen above, you can update the SSID (access point name) and password at the same time using the operation panel (You cannot change the encryption method.). For details, search for "UG500"/"UG501" on your printer's Online Manual and see the instructions shown. 7. Click Settings. The setting information is sent to the printer.
Initializing Network Settings Important • Note that initialization erases all network settings on the printer, and printing or scanning operation from a computer over network becomes impossible. To use the printer over network, perform setup according to the instructions on the Canon website. 1. Start up IJ Network Tool. 2. Select printer in Printers:. 3. Select Maintenance... on Settings menu. 1. Setting Initialization Initialize Returns all the network settings of the printer to factory default. 4.
Viewing Modified Settings The Confirmation screen is displayed after you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Network Communication Tips Using Card Slot over Network Technical Terms Restrictions 390
Using Card Slot over Network Note • This function is not available depending on the printer you are using. To confirm whether this function is available with your printer, refer to List of Function for Each Model. Mounting Card Slot as Network Drive Restrictions on Card Slot Use over Network Mounting Card Slot as Network Drive The card slot must be mounted to use it over a network. To mount the card slot as the network drive, follow the procedure below. 1. Insert memory card into card slot. 2.
Restrictions on Card Slot Use over Network • You cannot write data to a memory card in the card slot over a network. You can only read data from a memory card. • The card slot can be shared by multiple computers, if the printer is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive.
Technical Terms In this section, technical terms used in the manual are explained. • A • B • C • D • F • • • • • • • • • • • I K L M N P R S T U W A • Access point mode The printer is used as an access point to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no access point (wireless router) is available. You can connect up to 5 devices to the printer using the access point mode (direct connection).
The printer automatically changes its authentication method to match the wireless router. ◦ Open System In this authentication method, the communication partner is authenticated without using WEP key even if Use Password (WEP) is selected. ◦ Shared Key In this authentication method, the communication partner is authenticated using the WEP key that was set for encryption. B • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically.
I • IEEE802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps. Compatible with 802.11b. • IEEE802.11n International standard for wireless LAN using the 2.4 GHz and 5 GHz frequency ranges.
L • Link Quality The status of the connection between the wireless router and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It does not support bidirectional communication. M • MAC Address (AirPort ID) Also known as the physical address. A unique and permanent hardware identifier that is assigned to network devices by its manufacturer.
R • Router A relay device to connect to another network. S • Signal Level The strength of the signal received by the printer from the wireless router is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or a wireless router name. SSID distinguishes one wireless LAN from another to prevent interference. The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other.
U • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. W • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4.
This printer supports WPA2 Personal. ◦ Passphrase This encrypted key is used to perform WPA2 Personal authentication. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network.
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling Print Jobs Keeping Print Quality High Transporting Your Machine 401
Ink Tips Is ink consumed for purposes other than printing? Ink is sometimes consumed for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Printing Tips Check status before printing • Is the print head in good condition? Clogged print head nozzles make printing fainter, which affects print quality and wastes paper. To check the print head, print the nozzle check pattern. Maintenance Procedure • Is ink smeared inside the machine? After many print jobs, areas where paper passes through the machine may become smeared with ink. To clean the inside the machine, perform Bottom Plate Cleaning.
Check Paper Settings Before Printing Before printing, complete paper settings on the operation panel or from a computer. Paper comes in many varieties. Some is specially coated for high-quality photo printing, while other paper is designed for documents. Each type of paper has specific preset settings that determine details such as ink application and usage and the distance from nozzles, which ensures optimal print quality for the paper.
Set Cassette Paper Information After Loading Paper When you insert a cassette after loading paper, a screen for setting the type and size of paper is displayed. Set the paper information for the cassette, indicating the type and size of paper loaded. To prevent incorrect printing, the machine can compare paper information entered for the cassette to print job paper settings to ensure they match. Before printing, specify paper settings consistent with the cassette paper information.
Canceling Print Jobs Do not press the ON button to cancel print jobs Pressing the ON button to turn off the machine during printing may prevent the machine from printing again if print jobs are not cleared internally. Press the Stop button to cancel printing.
Keeping Print Quality High The key to maintaining optimal print quality is preventing the print head from drying out or becoming clogged. To ensure print quality, follow these tips. Note • On some paper, ink may run if you mark over it with a highlighter or water-based marker, or if water or sweat comes into contact with printed areas.
Transporting Your Machine Take these precautions when relocating the machine for changing your living place or repairing it. Important • Place the machine upright in a sturdy box and pack it with sufficient cushioning to protect it in transit. • With the print head and ink tank set still installed, press the ON button to turn off the machine. This enables automatic capping of the print head, which prevents it from drying out. • After packing, do not tilt the box, tip it over, or turn it upside down.
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative.
Specifications General Specifications Printing resolution (dpi) 600 (horizontal) x 1200 (vertical) Interface USB Port: Hi-Speed USB *1 USB Flash Drive Port: USB flash drive LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
* With the Paper Output Tray and Cassettes retracted. Weight Approx. 28.4 lb (Approx. 12.9 kg) * With the Print Head and ink tanks installed. Print Head/Ink Total 4352 nozzles (BK 1280 nozzles, C/M/Y 512 x 6 nozzles) ADF capacity A4 or Letter size: max. 50 sheets (20 lb/75 g /m2 paper), up to 0.20 inch/5 mm in height Legal size: max. 10 sheets (20 lb/75 g /m2 paper), up to 0.04 inch/1 mm in height Other sizes: 1 sheet Copy Specifications Multiple copy max.
(Automatic fallback) Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.) Gradation Black: 256 levels Color: 24 bit Full Color (RGB each 8 bit) Density adjustment 3 levels Memory Transmission/reception: approx. 250 pages (Based on ITU-T No.
Security: WEP (64/128 bits) WPA-PSK (TKIP/AES) WPA2-PSK (TKIP/AES) Setup: Standard setup WPS (Push button configuration/PIN code method) WCN (WCN-NET) Cableless setup Other Features: Administration password Minimum System Requirements Conform to the operating system's requirements when higher than those given here. Windows Operating System Windows 10, Windows 8.1*, Windows 8 Windows 7, Windows 7 SP1 Windows Vista SP2 * Windows 8.1 includes Windows 8.1 Update.
Mobile Printing Capability Apple AirPrint Google Cloud Print MAXIFY Cloud Link • An internet connection is required to use Easy-WebPrint EX and all the Online Manual. • Windows: Operation can only be guaranteed on a computer with Windows 10, Windows 8.1, Windows 8, Windows 7 or Windows Vista pre-installed. • • • • • Windows: A CD-ROM Drive or internet connection is required during software installation. Windows: Internet Explorer 8, 9, 10 or 11 is required to install Easy-WebPrint EX.
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area Print Area Standard Sizes Envelopes 415
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible. Media Types Genuine Canon paper Note • For warnings on use of the non-printable side, see each product's usage information. • For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions.
• • • • • Legal Executive (7.25 x 10.5 inches (184.2 x 266.7 mm)) A4 B5 A5 • A6 • Oficio (8.5 x 12.5 inches (215.9 x 317.5 mm)) • B-Oficio (8.5 x 14 inches (216.0 x 355.0 mm)) • M-Oficio (8.50 x 13.43 inches (216.0 x 341.0 mm)) • Foolscap (8.5 x 13 inches (215.9 x 330.2 mm)) • Legal(India) (8.46 x 13.
Paper Load Limit Genuine Canon Paper Paper for printing documents: Media Name Cassette 1 Cassette 2 Paper Output Tray Canon Red Label Superior Approx. 250 sheets Approx. 250 sheets Approx. 75 sheets Canon Océ Office Colour Paper Approx. 200 sheets Approx. 200 sheets Approx. 75 sheets High Resolution Paper 65 sheets N/A*1 65 sheets Paper for printing photos: Note • Feeding the following paper from cassette 2 may damage the machine.
*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. *3 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. *4 For best results in continuous printing, remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration.
Unsupported Media Types Do not use the following paper. Not only will print quality be poor, the paper may jam or cause the machine to malfunction.
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands. • Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling.
Print Area Print Area Standard Sizes Envelopes 422
Print Area To maintain print quality, the machine leaves a margin around the edges of paper. The printable area is inside this margin. (recommended print area): Print within this area, when possible. (printable area): You can also print in this area. However, feeding precision or print quality may be affected. Note • Automatic duplex printing and duplex copying reduces the printable area by 0.08 inch (2 mm) in the top margin.
Standard Sizes Size Print Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Executive 6.98 x 10.19 inches (177.4 x 258.7 mm) A6 3.87 x 5.51 inches (98.2 x 140.0 mm) A5 5.56 x 7.95 inches (141.2 x 202.0 mm) A4 8.00 x 11.38 inches (203.2 x 289.0 mm) B5 6.90 x 9.80 inches (175.2 x 249.0 mm) Oficio 8.00 x 12.09 inches (203.2 x 307.0 mm) B-Oficio 8.00 x 13.66 inches (203.2 x 347.0 mm) M-Oficio 8.00 x 13.11 inches (203.2 x 333.
Letter, Legal, Foolscap C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.3 mm) Legal (India) C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.23 inch (5.9 mm) F: 0.23 inch (5.9 mm) Oficio C: 0.12 inch (3.0 mm) D: 0.30 inch (7.5 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.3 mm) B-Oficio, M-Oficio C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.
Envelopes Size Recommended Print Area (width x height) Envelope Com 10 3.68 x 8.50 inches (93.5 x 215.9 mm) Envelope DL 3.88 x 7.67 inches (98.8 x 194.6 mm) Envelope C5 5.94 x 8.02 inches (150.8 x 203.6 mm) Envelope Monarch 3.43 x 6.50 inches (87.2 x 165.1 mm) Recommended print area A: 0.5 inch (12.7 mm) B: 0.5 inch (12.7 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.
Administrator Settings Sharing the Printer on a Network 427
Administrator Password Depending on the printer you are using, an administrator password is specified at the time of purchase. The password is either "canon" or the printer serial number if it is specified.
For more on initializing the printer, search for "UG067" or "UG505" on your printer's Online Manual and see the instructions shown.
Password and Cookie Password Cookie Password Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important • A message to warn you that the identification information is not verified may be displayed depending on the printer you are using. • We recommend you change the password.
OS: Windows Vista SP2 or later Browser: Internet Explorer 9 or later / Google Chrome 41.0.2272.118m or later / Mozilla Firefox 37.0.
How to locate your printer's serial number The serial number is printed on a white sticker attached to each printer. The serial number will consists of 9 alphanumeric characters (4 letters followed by 5 numbers). Example: Note • Depending on the printer you are using, you can check the serial number by printing out the network setting information of the printer. For more on printing, search for "NR044" on your printer's Online Manual and see the instructions shown.
Registering Root Certificate to Web Browser When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser. The secure connection will be confirmed and a message will not appear. For details, search for "AF111" on your printer's Online Manual and see the instructions shown.
Printing Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Paper Settings 434
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac 435
Printing from Application Software (Mac OS Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 436
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Printing with Easy Setup 1. Check that the printer is turned on 2. Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to switch the Setup window to the detailed display. 4. Select the paper size For Paper Size, select the paper size to be used.
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
7. Select the paper source Select Cassette (Auto Select), Cassette 1, or Cassette 2 that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 8. Select the print quality For Print Quality, select High or Standard according to your purpose.
Important • The print quality settings that can be selected may differ depending on a printing profile. 9. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Important • In the Presets section, click Save Current Settings as Preset... to register the specified settings. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur.
To check the current printer settings, select Quality & Media and click Printer Media Information. For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size) Checking the Settings on the Printer 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
Paper Settings on the Printer Driver and the Printer (Media Type) When you use this printer, selecting a media type and paper size that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer. Canon genuine papers (Document Printing) Media Type in the printer driver Media name
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Paper information registered on the printer US Letter Letter US Legal Legal or B-Oficio Executive (7.25"x10.5" 184.2x266.7mm) Executive A6 A6 A5 A5 A4 A4 JIS B5 B5 Oficio 8.5"x12.5" 215.9x317.
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Setting Paper Dimensions (Custom Size) 444
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3.
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note • The printer automatically reduces the print area depending on the staple position margin.
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software. 2. Select Paper Handling from the pop-up menu 3. Set the print paper size Check the Scale to fit paper size check box.
5. Complete the setup Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note • Depending on the Scale value that you set, an error message may be displayed. 3. Complete the setup On the Print Dialog, click Print. When you execute print, the document will be printed with the specified scale.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3. If necessary, set the following items Layout Direction To change the page placement order, select an icon from the list.
Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2.
3. Set the stapling side For Two-Sided, select either Long-Edge binding or Short-Edge binding. 4. Select Margin from the pop-up menu on the Print Dialog 5. Set the stapling margin If necessary, set the Margin width, and to change the Stapling Side, select a setting from the list. Note • Depending on the Two-Sided setting in the Layout pop-up menu, the Stapling Side that can be selected differs. 6. Complete the setup Click Print. When you execute print, duplex printing will be started.
Related Topic Changing the Printer Operation Mode 455
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: 1. Load envelope into printer 2. Select paper size in print dialog For Paper Size, select Envelope #10, Envelope C5, Envelope DL, Envelope Monarch, Envelope You4, or Envelope You6. 3. Set printing orientation To print the addressee information horizontally, select Horizontal for Orientation. Then check the Reverse page orientation from the Layout pop-up menu in the Print dialogue. 4.
Printing on Postcards This section describes the procedure for postcard printing. 1. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. • When printing a return postcard, always set the paper size to Postcard Double from your application software or the printer driver. • Do not fold the return postcard.
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a cassette 1 and a cassette 2. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. Select the media type For Media Type, select the same paper type loaded in the printer. 3.
4. Complete the setup Click Print. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings." To check the current printer settings, select Quality & Media and click Printer Media Information.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog, select Manage Custom Sizes... from Paper Size. In the displayed dialog, click +. Untitled will be added to the list. 2.
To check the current printer settings, select Quality & Media and click Printer Media Information.
Changing the Print Quality and Correcting Image Data Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 462
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • During Grayscale Printing, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. When you want to print by using the color space (sRGB) of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync.
Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) 465
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 469
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select ColorSync. You can leave Profile set to Automatic.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. • If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Important • If you select ColorSync for Color Matching, then the Brightness appears grayed out and is unavailable.
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Important • If you select ColorSync for Color Matching, then the Intensity appears grayed out and is unavailable.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast The procedure for adjusting contrast is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable.
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver) 479
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup Dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print...
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, and then select the following items: Page Attributes Set the paper size or scaled printing. Save as Default You can save the attributes of the displayed page as the default settings.
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can save or delete the settings of the Print dialog. Note • You can select Show Presets... to check the print settings that are set in the Print dialog.
Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document. Quality & Media You can set basic print settings that match the printer.
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Paper Source Select the source from which paper is supplied.
When you check the check box, both monochrome and color documents will be printed in monochrome. When printing a color document, be sure to uncheck the check box. Printer Media Information Displays paper size and media type that are set on printer. Note • When printing on a double postcard, select Postcard Double for Paper Size, and then print again. • If you print on paper other than hagaki, load the paper according to usage instructions, and then click OK.
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing. Use this dialog just to make fine adjustments. Preview Shows the effect of color adjustment. As you adjust each item, the effects are reflected in the color and brightness.
between white and black. Select from Light, Normal, or Dark, if necessary. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right. To decrease the overall intensity, drag the slider to the left. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images during printing.
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inch (0 mm) to 1.2 inches (30 mm). Stapling Side Specify the stapling side. Long-side stapling (Left) / Long-side stapling (Right) Select this option to staple the long side of the paper. Choose left or right.
Canon IJ Printer Utility The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu. Cleaning Clean the printer to clear up clogged print head nozzle. Test Print Execute a test print to check the condition of the print head nozzle and to adjust the print head position.
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility is launched.
Maintenance of this Printer Cleaning the Print Heads Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 492
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners (Print & Scan).
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click (Delete) The selected print jobs will be deleted.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly.
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 496
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Delete the Unnecessary Canon IJ Printer from the Printer List A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer. The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. The installer will prompt you to enter the name and password of the administrative user.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Mount the disk Double-click the disk image file you have downloaded. The file is unpacked, and then the disk is mounted. 2. Start the installer Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version) contained in the disk. 3.
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 501
Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • • • • Print images from a photo-sharing service Print documents from a data management service Save scanned images to a data management service. Use Twitter to report the printer status, such as no paper or low ink levels.
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply.
Getting Google Account To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Note • If you already have Google account, register the printer to Google Cloud Print. Registering Printer with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information. * The screen above may change without prior notice.
Registering Printer with Google Cloud Print The printer can be registered to Google Cloud Print with the following two methods. Registration Using Google Chrome Registration Using Printer Important • If you have not gotten Google account, get it. Getting Google Account • When the printer owner changes, delete its registration from Google Cloud Print.
1. Make sure printer is turned on. 2. Flick HOME screen and tap Setup. Using the Operation Panel 3. Tap Web service setup. 4. Tap Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed. 5. When confirmation screen to register printer is displayed, tap Yes. 6.
Note • Perform the authentication process with your Google account which you have gotten in advance. 11. When message that registration is complete is displayed on printer's touch screen, tap OK. When authentication process is complete properly, the registration items are displayed. When authentication process is complete, you can print the data with Google Cloud Print.
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance. You can print with Google Cloud Print with the following two methods. • Printing via internet LAN connection with the printer and internet connection are required.
Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome... from (Chrome menu). 4. Log in to your Google account. 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon MB5400 series in Google Cloud Print. 8. Select Print.
When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically. When you want to print from Google Cloud Print immediately When the printer cannot receive the print data, or you want to start printing immediately, you can check whether there is a print job on the Google Cloud Print and start printing manually. Follow the steps below. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Setup.
2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome... from (Chrome menu). 4. Log in to your Google account. 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon MB5400 series in Local Destinations. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically.
Deleting Printer from Google Cloud Print If the printer's owner changes or if you want to re-register the printer, delete it from Google Cloud Print by following the steps below. The printer can be deleted from Google Cloud Print with the following two methods. Deletion Using Google Chrome Deletion Using Printer Important • LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply. Deletion Using Google Chrome 1.
Using the Operation Panel 3. Tap Web service setup. 4. Tap Web service connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print. 5. When confirmation screen to delete printer is displayed, tap Yes. 6. When message that deletion is complete is displayed, tap OK.
Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note • If you want to print using AirPrint from iOS device, see below. Printing from an AirPrint-enabled Printer with iOS Device Checking Your Environment First, check your environment.
Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5. Set the paper size, media type, and other settings as needed. 6. Select Print. When you execute printing, the printer prints according to the specified settings.
Printing from a Device Equipped with Windows 10 Mobile You can print from a device equipped with Windows 10 Mobile. This function enables you to print photos, email, Web pages and documents from Windows 10 without the need to install drivers, or download apps or software. Checking Your Environment First, check your environment. • Operation Environment Windows 10 • Requirement The Windows device and the printer must be connected to the same network over a LAN or connected directly without wireless router.
Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Printing Using a Web Service 518
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Machine with Direct Connection 519
Android Print You can print to a Canon printer from your Android smartphone or tablet by installing a printing plug-in. Installing Printing Plug-in • Installing Canon Print Service Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Install the plug-in and activate it. Printing Using Canon Print Service • Installing Mopria Print Service Mopria Print Service is a plug-in that allows printing to a Mopria authentication printer from Android 4.
Printing Using Mopria Print Service Important • The operation may differ depending on your Android device or your application. • Activate the plug-in after installing it to your Android device. The service is not enabled immediately after installing. • You can print using Mopria Print Service with wireless LAN or with the printer's direct connection. 1. Make sure printer is turned on. 2. Load paper. 3. Perform print operation on your application of Android device. 4.
Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note • If you want to print using AirPrint from Mac, see below. Printing from an AirPrint-enabled Printer with Mac Checking Your Environment First, check your environment.
4. Tap Print from menu options. 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7. For 1 Copy, tap + or - to set number of required copies. 8. For Duplex Printing, tap On to enable duplex printing or tap Off to disable function. 9. Tap Print. When you execute printing, the printer prints according to the specified settings.
Load the envelope in vertically with the address side facing down so that the folded flap of the envelope will be faced up on the right side. Checking Print Status During printing, a Print Center icon is displayed in the list of recently used applications and you can use it to check the print progress. Press the Home button on the iOS device twice to set the Multitasking mode. Then swipe to the right to display the Print Center icon and a Print Summary.
Using Machine with Direct Connection You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using direct connection) This section describes direct connection, which allows you to print or scan by connecting the devices to the printer directly. Follow the procedure below to use direct connection. 1. Enable direct connection. 2. Connect devices to printer. 3.
Ex. When the wireless LAN connection is enabled: The Change LAN screen is displayed. Note • You can also display the Change LAN screen following the procedure below. 1. Flick HOME screen and tap Setup. Using the Operation Panel 2. Tap Device settings. 3. Tap LAN settings. 4. Tap Change LAN. 3. Tap Activate direct connect.. 4. Tap Yes. The identifier (SSID) for direct connection appears. The device detects the printer by the identifier (SSID).
5. Tap OK. The direct connection is enabled and a device can be connected to the printer wirelessly. Changing Settings of a Device and Connecting It to the Printer 1. Turn on wireless communication on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-MB5400series" ("X" represents alphanumeric characters) from list displayed on device.
• You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play. For iOS For Android Changing Printer Setting to Use Wireless LAN Follow the procedure below to change the printer setting to use wireless LAN. 1. Tap icon on lower left on HOME screen. The Change LAN screen is displayed. Note • You can also display the Change LAN screen following the procedure below. 1. Flick HOME screen and tap Setup. Using the Operation Panel 2.
6. Tap Direct connection settings. 7. Change settings as necessary. • To update the identifier (SSID) and the password for direct connection Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes. To check the security setting and the updated password, tap Details and tap Yes on the screen displayed next.
Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print 531
Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • • • • Print images from a photo-sharing service Print documents from a data management service Save scanned images to a data management service. Use Twitter to report the printer status, such as no paper or low ink levels.
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Deleting Printer from Google Cloud Print LAN connection with the printer and internet connection are required to delete the printer from Google Cloud Print. Internet connection fees apply.
Printing Using Operation Panel Printing Photo Data Printing Documents (PDF File) Saved on USB Flash Drive 535
Printing Photo Data Printing Photographs Saved on USB Flash Drive Setting Items for Photo Printing Using Operation Panel Using Useful Display Functions 536
Printing Photographs Saved on USB Flash Drive You can print the photograph saved on the USB flash drive easily. 1. Make sure printer is turned on. 2. Load photo paper. 3. Insert USB flash drive into USB flash drive port. Important • If you already insert the USB flash drive to save the received faxes automatically, you cannot print the photographs even when the USB flash drive which contains the photo data is set.
You can print a copy of the displayed photo by pressing the Color button. • To change the display method, the number of copies, or the print settings: Tap near the center of the displayed photo to display menus. A. Total number of copies Total number of copies is displayed. When tapping, the Check total no. of copies screen is displayed and you can check the number of copies for each photo. On the Check total no. of copies screen, you can change the number of copies for each photo. B.
Note • You can specify the number of copies for each photo. Display the photo you want to print and specify the number of copies when the desired photo is displayed. C. Switching group Tap to switch the photo group. For details: Using Useful Display Functions D. Settings Tap to display the Settings screen. You can change the settings of page size, media type, and print quality and so on. For more on the setting items: Setting Items for Photo Printing Using Operation Panel E.
Using Useful Display Functions F. Date specification Tap to select photo with specifying the date (last modified date of data). For details: Using Useful Display Functions G. Multi display Tap to display the multiple photos at once. For more on the display method: Using Useful Display Functions 6. Press Color button. The printer starts printing. Note • To cancel printing, press the Stop button. • While processing the print job, you can add the print job (Reserve photo print).
Note • While you select the photo, the printer prints the reserved photos. • The reserved photo icon appears on the photo included in the print job. 2. Specify the number of copies for each photo. Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job. 3. Press Color button.
Setting Items for Photo Printing Using Operation Panel You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the USB flash drive. Tap the setting item to display the settings. Tap to specify the setting. Note • Some settings cannot be specified in combination with the other setting items or the print menus.
Note • The shooting date is printed according to the settings of Date display format in Device user settings under Device settings under Setup.
Using Useful Display Functions You can display the multiple photos at once, specify the date (last modified date of data) to select photos, and switch the photo group. Viewing Multiple Photos to Select Photo Specifying Date to Select Photo Zooming in on Photo Switching Photo Group Viewing Multiple Photos to Select Photo The following screen is displayed by tapping on the photo selection screen. A. Tap the photo you want to print, the touch screen returns to single photo display. B.
B. Tap the date to display. The photos on date specified are displayed. Note • The date is displayed according to the settings of Date display format in Device user settings under Device settings under Setup. Device user settings Zooming in on Photo The following screen is displayed by tapping on the photo selection screen. A. Tap to switch the display magnification. B. Drag to move the display position.
Printing Documents (PDF File) Saved on USB Flash Drive You can print following PDF files (Extension: .pdf) using the operation panel of the printer.
5. Select document to print. File name list A. Flick vertically or tap Preview display to display the name of documents and tap document to print. B. Tap to switch to the preview display. C. Flick to display document preview and tap document to print. D. Tap to switch to the file name list. E. Tap to display the Details screen. Note • File names may not be displayed properly on the document list if the file name is long or includes incompatible characters.
1. Copies Specify the number of copies. 2. Page size Select the page size depending on the loaded paper. Note • Only the page sizes selectable from the operation panel are displayed. 3. Type (Media type) The paper type is set to Plain paper. 4. Paper src (Paper source) Select the cassette to feed paper. Selecting Cassette (auto) allows the printer to feed paper from the cassette 2 when the cassette 1 runs out of paper under the following conditions.
will not be printed. Continue? is displayed on the touch screen. To start printing, tap Yes. If you need to print more than 250 pages of a PDF file, print them from a computer. • Depending on the PDF file, it may be printed rotated by 90 degrees. • If the document size is larger than the page size specified on the printer, the document will be printed at a reduced size. In this case, thin lines on the document may not be printed or images may be misaligned.
Paper Settings By registering the paper size and the media type loaded in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. Note • The default display setting is different between when you print or copy from the operation panel of the printer and when you print using the printer driver.
• For Mac OS: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Note • Depending on the registered cassette paper information, the screen to make sure whether you apply the registered information to the paper settings for copying is displayed. If you tap Yes, the information is applied to the paper settings for copying.
Check the message and tap OK. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select if you want to print on the paper loaded in the cassette without changing the paper settings.
Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) • For Mac OS: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Cancel Cancels printing. Select when you change the paper settings specified for printing or copying. Change the paper settings and try printing again.
Copying Making Copies Reducing/Enlarging Copies Basics Two-Sided Copying Special Copy Menu 554
Making Copies This section describes the procedure to copy with Copy. 1. Make sure printer is turned on. 2. Load paper. 3. Flick HOME screen and tap Copy. Using the Operation Panel The Copy standby screen is displayed. 4. Load original document on platen glass or in ADF. 5. Specify settings as necessary. A. The scanning method and copy layout are displayed. Switch the scanning method from the ADF and layout (single-sided/two-sided). B. Tap to specify the number of copies. 1.
Registering Favorite Settings (Custom profiles) D. Tap to display the print setting items. For more on the setting items: Setting Items for Copying E. Tap to preview an image of the printout on the preview screen. For details: Displaying Preview Screen F. Tap to specify the page size. 6. Press Color button for color copying, or Black button for black & white copying. The printer starts copying. Remove the original on the platen glass or from the document output slot after copying is complete.
Note • To cancel copying, press the Stop button. • If you load the original on the platen glass, you can add the copying job while printing. Adding Copying Job (Reserve copy) • When the message informing you that the operation restriction is enabled, ask the administrator of the printer you are using. Adding Copying Job (Reserve copy) If you load the original on the platen glass, you can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job.
Displaying Preview Screen When is displayed on the Copy standby screen, tapping printout on the preview screen. allows you to preview an image of the Important • The preview screen is not available when you load the original in the ADF. • In the following conditions, is not displayed when the Copy standby screen is displayed. • 2-sided is selected for 2-sidedPrintSetting. • 2-on-1 copy or 4-on-1 copy is selected for Layout. • ON is selected for Collate.
E. Tap to return to the Copy standby screen. F. The magnification currently specified is displayed. Tap to select Fit to page.
Setting Items for Copying The following screen is displayed by tapping Settings on the Copy standby screen. Flick vertically or tap to specify the setting. to display setting items and tap the setting item to display the settings. Tap Note • Some settings cannot be specified in combination with the setting of other setting item or the copy menu. If the setting which cannot be specified in combination is selected, and Error details are displayed on the touch screen.
A. Tap to activate/deactivate automatic intensity adjustment. When ON is selected, the intensity is adjusted automatically according to the originals loaded on the platen glass. B. Drag to specify the intensity. C. Tap to confirm the intensity setting. Note • When Auto is selected, load the original on the platen glass. You cannot use the ADF. 3. Page size Select the page size of the loaded paper. Note • Only the page sizes selectable from the operation panel are displayed. 4.
• Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white. 7. Layout Select the layout. Copying Two Pages onto Single Page Copying Four Pages onto Single Page Copying ID Card to Fit onto Single Page 8. ADF duplex scan Select whether to perform duplex scanning from the ADF. Two-Sided Copying 9. 2-sidedPrintSetting Select whether to perform two-sided copying. Two-Sided Copying 10.
Reducing/Enlarging Copies You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The screen below is displayed when you tap Settings in the Copy standby screen and tap Magnif. to select the reduction/enlargement method. A. Tap to display the screen below. 1. Tap the numbers to specify the magnification. Ratio specified copy 2. Tap to confirm the magnification. B. Flick vertically or tap to specify the magnification.
Note • When you select Fit to page, the page size may not be detected correctly depending on the original. In this case, select the setting other than Fit to page. • Ratio specified copy You can specify the copy ratio as a percentage to reduce or enlarge copies. • Preset ratio You can select one of the preset ratios to reduce or enlarge copies. Select the appropriate ratio for size of original and page size. The setting in Magnif.
Two-Sided Copying When you select 2-sided for 2-sidedPrintSetting in Copy, you can copy two original pages onto the both sides of a single sheet of paper. In addition, when you select Duplex for ADF duplex scan, you can perform duplex scanning. Specify the place to load originals or copy settings according to the two-sided copying method.
• Two-sided to Single-sided Place to load the original: ADF ADF duplex scan: Duplex 2-sidedPrintSetting: 1-sided When you tap Advanced after tapping Duplex for ADF duplex scan, you can select the orientation and the stapling side of the original.
◦ When you select Orientation: Landscape for the orientation and Original: Long side bind and Output: Long side bind for the stapling side: ◦ When you select Orientation: Landscape for the orientation and Original: Short side bind and Output: Short side bind for the stapling side: When the stapling sides specified for Duplex and 2-sided are different, the originals are copied so that the page is flipped vertically.
A. Tap to rotate the original by 180 degrees. B. Tap to start scanning the original. C. Tap to rescan the original. • After scanning: The screen below appears after scanning each sheet of original. A. Tap to start scanning the original. Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass and tap Scan. B. Tap to start copying the original already scanned. Note • You can add the copying job while printing.
Special Copy Menu Copying Two Pages onto Single Page Copying Four Pages onto Single Page Copying Thick Originals Such as Books Copying ID Card to Fit onto Single Page Collated Copying 569
Copying Two Pages onto Single Page When you select 2-on-1 copy for Layout in Copy, you can copy two original pages onto a single sheet of paper by reducing each image. Tap Settings on the Copy standby screen to display the print settings screen and select 2-on-1 copy for Layout. Select 2-on-1 copy and tap OK. If you tap Advanced with 2-on-1 copy selected, you can specify the orientation and the order of the original.
If you use this function in combination, select the two-sided copy setting for ADF duplex scan and 2sidedPrintSetting and select the stapling side of print paper on the Print settings screen. For more on two-sided copy function: Two-Sided Copying When Loading the Original on the platen glass: • Before scanning: When the preview function is activated, the printer starts pre-scanning before scanning the original. When pre-scanning is finished, the screen below (preview screen) appears on the touch screen.
• If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the second sheet of original is complete. Follow the on-screen instructions to scan the third and fourth sheet of original.
Copying Four Pages onto Single Page When you select 4-on-1 copy for Layout in Copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Select 4-on-1 copy and tap OK. If you tap Advanced with 4-on-1 copy selected, you can specify the orientation and the order of the original. Note • The order is the same regardless of the orientation.
After selecting the order, you can select whether you use the preview screen. If you tap ON, the preview screen is displayed so that you can check the orientation. Note • This function can be used in combination with Two-sided copy. If you use this function in combination, you can copy eight original pages on one sheet of paper. In this case, four original pages are copied on each side of paper.
A. Tap to start scanning the original. Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass and tap Scan. B. Tap to start copying the original already scanned. Note • You can add the copying job while printing. Adding Copying Job (Reserve copy) • If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the fourth sheet of original is complete.
Copying Thick Originals Such as Books When ON is selected for Frame erase copy in Copy, you can make a copy without black margins around the image and gutter shadows in copying thick originals such as books. Using this function, you can reduce unnecessary ink consumption. Note • When you use this function, load the original on the platen glass and close the document cover. • When the Copy standby screen is displayed, tapping on the preview screen.
Copying ID Card to Fit onto Single Page When you select ID card copy for Layout in Copy, you can copy a card sized original such as an ID card onto a single sheet of paper. Tap Settings on the Copy standby screen to display the print settings screen and select ID card copy for Layout. Check the message and tap OK. You can check printing result of the front side using the preview screen.
Using Preview Screen to Check Printing Result of Front Side Tapping before loading the original on the platen glass displays how to load the original on the touch screen. Loading the original following the on-screen instructions and tapping Scan displays the preview screen to check the printing result of the front side. Pressing the Color or Black button starts scanning the front side. Note • Tapping OK on the preview screen returns to Copy standby screen.
Collated Copying You can obtain sorted printouts when making multiple copies of a multi-paged original. When you select ON for Collate in Copy, you can obtain sorted printouts when making multiple copies of a multi-paged original. In addition, you can copy originals on both sides of paper. • When ON is selected: • When OFF is selected: Note • When you use this function, load the original in the ADF. • The number of pages the printer can read varies with the document. If Device memory is full.
See Two-Sided Copying for two-sided copying.
Copying from Smartphone/Tablet Installing Canon PRINT Inkjet/SELPHY on your smartphone/tablet allows you to perform copy settings or operations from your smartphone/tablet. Canon PRINT Inkjet/SELPHY is a Canon-made application and can be downloaded from App Store and Google Play. For iOS For Android 1. Make sure machine is turned on. 2. Load paper. 3. Connect machine and your smartphone/tablet.
10. If screen asking you to enter password is displayed, enter password and tap OK on application. The machine starts copying. Important • The password is set at the time of purchase. The password is the printer serial number. The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). For details on setting password, see Setting Password.
Scanning Scanning from Computer (Windows) Scanning from Computer (Mac OS) Scanning from Operation Panel Scanning Using Smartphone/Tablet 583
Scanning from Computer (Windows) Using IJ Scan Utility Scanning Using Application Software (ScanGear) Other Scanning Methods IJ Network Scanner Selector EX2 Menu and Setting Screen Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings 584
Scanning from Computer (Mac OS) Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings 585
Using IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Scanning Documents Basics Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen (Image Stitch) Adjusting Cropping Frames in the Image Stitch Window Extracting Text from Scanned Images (OCR) Sending Scanned Images via E-mail Scanning Multiple Originals at One Time Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Scanning Both Sides of Each Document at One T
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
Starting IJ Scan Utility Note • If you have more than one scanner or have changed the connection from USB connection to network connection, set up the network environment from IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required. When setting is completed, click OK. 4. Click Document. Scanning starts. Note • Click Cancel to cancel the scan.
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required. When setting is completed, click OK. 4. Click Photo. Scanning starts. Note • Click Cancel to cancel the scan.
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required. When setting is completed, click OK. Note • Once the settings are made, you can scan with the same settings from the next time. 3.
Scanning Originals Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note • The following explains how to scan from the item to be placed on the left side. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Scan and Stitch) dialog as required. When setting is completed, click OK. 3.
5. Make sure that Scan from Left is selected in Scan Direction. 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1.
The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8. Place the item that is to be displayed on the right side of the screen face-down on the platen. 9. Click Start Scanning Image 2.
The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note • Select the Adjust cropping frames checkbox to specify the area to be saved. Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete).
The combined image is saved. Note • Refer to "Image Stitch Window" for details on the Image Stitch window. • You can make advanced scan settings in the Settings (Scan and Stitch) dialog displayed by clicking Settings....
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note • Refer to Help of Image Capture for how to adjust the cropping frames (selection boxes) in the screen displayed by clicking Driver in the IJ Scan Utility main screen. Initial Cropping Frame No cropping frame is specified.
Extracting Text from Scanned Images (OCR) Click OCR in the IJ Scan Utility main screen to scan text in scanned magazines and newspapers and display it in a specified application. Note • You can also extract text from Document, Custom, or Driver. 1. Start IJ Scan Utility. 2. Click Settings..., then set the document type, resolution, etc. in the Settings (OCR) dialog, and then select the application in which you want to display the result. When setting is completed, click OK.
• Documents containing special fonts, effects, italics, or hand-written text • Documents with narrow line spacing • Documents with colors in the background of text • Documents containing multiple languages 600
Sending Scanned Images via E-mail You can send scanned images via e-mail easily by simply clicking E-mail in the IJ Scan Utility main screen. Note • You can also send scanned images via e-mail from Document, Photo, Custom, or Driver. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (E-mail) dialog, and then select an e-mail client. When setting is completed, click OK. 3. Place the item on the platen.
Scanning Multiple Originals at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. • • • • Photos that have a whitish background Items printed on white paper, hand-written documents, business cards, etc.
5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog 7. Click Custom. Multiple items are scanned at one time. Note • Click Cancel to cancel the scan.
• Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings.... In each Settings dialog, you can also make advanced scan settings.
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Place multiple documents on the ADF (Auto Document Feeder) and scan at one time. This section explains how to scan one side of the documents at a time. To scan both sides of the documents automatically, refer to "Scanning Both Sides of Each Document at One Time". Note • You can scan multiple documents at one time from the ADF when scanning via Document, Custom, Driver, OCR, or E-mail.
5. Select Select Source according to the documents to be scanned. To scan only the front side of each document, select Document (ADF/Platen) or Document (ADF Simplex). To scan the front side then the back side of each document, select Document (ADF Manual Duplex).
6. Set the color mode, document size, and scanning resolution as required. Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog, you can specify the Orientation and Binding Side. How to place the documents when scanning the back sides depends on the Binding Side. When setting is completed, click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog.
Scanning starts. Note • Click Cancel to cancel the scan. When Document (ADF Manual Duplex) is selected for Select Source, proceed to Step 8. Note • When Document (ADF Duplex) is selected for Select Source, the Manual Duplex Scanning dialog does not appear; both sides of the documents are scanned automatically. Refer to "Scanning Both Sides of Each Document at One Time" for details. 8. Follow the on-screen instructions to place the documents.
9. Click OK. Scanning starts. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings.... In each Settings dialog, you can also make advanced scan settings.
Scanning Both Sides of Each Document at One Time Scan both sides of each document at one time using the ADF (Auto Document Feeder). Note • You can scan multiple documents at one time from the ADF when scanning via Document, Custom, Driver, OCR, or E-mail. Refer to "Using Scanner Driver" for how to scan using the scanner driver. • The screens for scanning documents are used as examples in the following descriptions. 1. Place the documents on the ADF. Placing Documents (ADF (Auto Document Feeder)) 2.
5. Select Document (ADF/Platen) or Document (ADF Duplex) for Select Source. Note • Select the Scan both sides when scanning from the ADF checkbox in Scan Options when scanning via Document (ADF/Platen).
6. Set the color mode, document size, and scanning resolution as required. Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog, you can specify the Orientation and Binding Side. When setting is completed, click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog.
Both sides of the documents are scanned automatically. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings.... In each Settings dialog, you can also make advanced scan settings.
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan.
4. Select Check scan results and specify save settings checkbox, and then click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog 5. Click Photo. Scanning starts.
When scanning is completed, the Save Settings dialog appears. Note • Click Cancel to cancel the scan. 6. Change the image order or file save options as required. You can change the image order or file save options in the Save Settings dialog. Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (OCR) Dialog Settings (E-mail) Dialog Settings (Save to PC (Document)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (General Settings) Dialog Network Selection Screen Save Settings Dialog
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon. Product Name Displays the name of the product that IJ Scan Utility is currently set to use. If the displayed product is not the one you want to use, select the desired product from the list.
OCR Scan text in scanned magazines and newspapers and display it in a specified application. Scan/save settings and applications can be specified in the Settings (OCR) dialog. E-mail You can send scanned images via e-mail. Scan/save settings and applications can be specified in the Settings (E-mail) dialog. Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility.
(Scanning from the Operation Panel) Tab You can specify how to respond when scanning from the operation panel. Settings (Save to PC (Document)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
Settings (Document Scan) Dialog Click Document Scan on the Scan) dialog. (Scanning from a Computer) tab to display the Settings (Document In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
Note • When Document (ADF/Platen) is selected and documents are placed both on the platen and ADF, those placed on the ADF will be scanned. Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note • Click Defaults to restore the specified settings to the default settings.
Scan both sides when scanning from the ADF This appears when you select Document (ADF/Platen) for Select Source. Scans both sides of the documents placed on the ADF. Image Processing Settings Click (Right Arrow) to set the following. Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections.
Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document. Important • The following types of documents may not be corrected properly since the text cannot be detected correctly.
Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the popup menu, then click (Plus) in the displayed dialog and specify the destination folder. The default save folder is the Pictures folder. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White.
• PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date). If this checkbox is not selected, files are saved directly in the folder specified in Save in.
Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Photo is selected. Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned.
Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important • When Color Mode is Black and White, Image Processing Settings is not available. Sharpen outline Emphasizes the outline of the subjects to sharpen the image.
Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Custom Scan) Dialog Click Custom Scan on the dialog. (Scanning from a Computer) tab to display the Settings (Custom Scan) In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
• To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly.
Note • Only Auto is available when Select Source is Auto. • Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Document Scan Orientation Settings... This appears when you select ADF or Auto for Select Source. Click to display the Document Scan Orientation Settings dialog in which you can set the orientation and binding side of the documents to be scanned from the ADF. Important • Binding Side cannot be specified when scanning only the front side of each document.
• When Select Source is Magazine or Document: Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image.
• Documents in which the text lines are inclined more than 10 degrees or the angles vary by line • Documents containing both vertical and horizontal text • Documents with extremely large or small fonts • Documents with small amount of text • Documents containing figures/images • Hand-written text • Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document.
Important • You cannot select JPEG/Exif when Color Mode is Black and White. • When Start OCR is selected in Application Settings, you cannot select PDF or PDF (Multiple Pages). Note • Auto appears only when Auto is selected for Select Source. • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif or Auto is selected in Data Format.
Important • This does not appear when Select Source is Auto. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pop-up menu.
Settings (Scan and Stitch) Dialog Click Scan and Stitch on the Stitch) dialog. (Scanning from a Computer) tab to display the Settings (Scan and In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important • When Color Mode is Black and White, Image Processing Settings is not available.
Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting.
(3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pop-up menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in.
Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area (1) Save Settings Area File Name Enter the file name of the image to be saved.
Note • When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned. • When the Enable large image scans checkbox is selected in Save Settings, or when Start OCR is selected in Application Settings, you can select JPEG/Exif, TIFF, or PNG. • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files.
Note • When this checkbox is not selected, images up to 10208 pixels x 14032 pixels can be scanned. Check scan results and specify save settings Displays the Save Settings dialog after scanning. (2) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu.
Settings (OCR) Dialog Click OCR on the (Scanning from a Computer) tab to display the Settings (OCR) dialog. In the Settings (OCR) dialog, you can make advanced settings for extracting text from scanned images. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Important • Custom cannot be selected depending on the Select Source setting. Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Note • For Resolution, only 300 dpi or 400 dpi can be set.
Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image.
• Documents in which the text lines are inclined more than 10 degrees or the angles vary by line • Documents containing both vertical and horizontal text • Documents with extremely large or small fonts • Documents with small amount of text • Documents containing figures/images • Hand-written text • Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document.
Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Settings (E-mail) Dialog Click E-mail on the (Scanning from a Computer) tab to display the Settings (E-mail) dialog. In the Settings (E-mail) dialog, you can specify how to respond when attaching images to an e-mail after scanning them using the scanner button. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Select Source Select the type of item to be scanned.
• Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Refer to "Positioning Originals (Scanning from Computer)" for how to place items. • When scanning two or more documents from the ADF (Auto Document Feeder), place documents of the same size even if Auto is set.
Important • Binding Side cannot be specified when scanning only the front side of each document. Scan both sides when scanning from the ADF This appears when you select Auto for Select Source. Scans both sides of the documents placed on the ADF. Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type.
Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. Sharpen outline Emphasizes the outline of the subjects to sharpen the image. Reduce show-through Sharpens text in an item or reduces show-through in newspapers, etc. Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots.
• Hand-written text • Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document. Important • Only text documents written in languages that can be selected from Document Language in the Settings (General Settings) dialog are supported.
• With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif or Auto is selected in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server.
Note • To add an e-mail client to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the e-mail client. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Save to PC (Photo)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel. Resolution Set from the operation panel.
Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the popup menu, then click (Plus) in the displayed dialog and specify the destination folder. The default save folder is the Pictures folder. Data Format Set from the operation panel. JPEG Image Quality You can specify the image quality of JPEG files. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Save to PC (Document)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel.
Note • Scanning takes longer than usual when you enable this function. Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
(2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To add a folder, select Add...
You can specify the folder from the pop-up menu. Do not start any application Saves to the folder specified in Save in. Note • To add an application or folder to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Attach to E-mail (Photo)) Dialog Click Attach to E-mail (Photo) on the (Attach to E-mail (Photo)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Attach to E-mail (Photo)) dialog, you can specify how to respond when attaching images to an e-mail as photos after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel.
Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the popup menu, then click (Plus) in the displayed dialog and specify the destination folder. The default save folder is the Pictures folder. Data Format Set from the operation panel. JPEG Image Quality You can specify the image quality of JPEG files. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Settings (Attach to E-mail (Document)) Dialog Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog. In the Settings (Attach to E-mail (Document)) dialog, you can specify how to respond when attaching images to an e-mail as documents after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel.
Note • Scanning takes longer than usual when you enable this function. Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
(2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To add a folder, select Add...
Defaults You can restore the settings in the displayed screen to the default settings.
Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Product Name Displays the name of the product that IJ Scan Utility is currently set to use.
Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
• If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again.
Save Settings Dialog Select the Check scan results and specify save settings checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. (1) Preview Operation Buttons (2) Scan Results Area (3) Save Settings Area (1) Preview Operation Buttons / (Rotate Left 90°)/(Rotate Right 90°) Rotates scanned images 90 degrees counter-clockwise or clockwise.
(3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To add a folder, select Add...
Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created.
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area (4) Preview Area Note • The displayed items vary depending on the select source and view.
Scan from Right Displays the first scanned image on the right side. Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item.
Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved. Adjusting Cropping Frames in the Image Stitch Window Save Save Saves the two scanned images as one image. Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images.
When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
Related Topic Scanning Originals Larger than the Platen (Image Stitch) 682
Using Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Note • Refer to "Image Corrections and Color Adjustments" for details on the setting procedures for image correction and color adjustment. • Refer to "General Notes (Scanner Driver)" for the scanner driver. • Refer to "Updating the Scanner Driver" for the scanner driver.
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. • Image correction results are not reflected in the trial scan screen. Note • Screens may vary depending on the application. • Selectable settings depend on Kind settings.
Magazine Applies Image Adjustment suitable for magazines. Document Applies Image Adjustment suitable for text documents. Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches. Use this function to reduce such noise. None Dust and scratches will not be reduced.
Grain Correction Use this function to reduce graininess (roughness) in photos taken with high-speed or sensitized film, etc. None Graininess will not be reduced. Low Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small.
• How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Important • When enabling Descreen, disable Unsharp Mask. If Unsharp Mask is enabled, some moire effects may remain.
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear. In that case, disconnect the USB cable from the computer, then reconnect it. • Scanning may fail if the computer has resumed from sleep state with the scanner driver active.
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 689
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply.
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer. Computer Settings • Close all running applications. • Log in as the administrator of the computer. You will be required to enter the name and password of the user with administrator privileges.
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2. Start the installer. Double-click the ".pkg" file in the decompressed disk. Installation starts. 3. Install the driver. Follow the prompts to install.
Scanning Tips Resolution Data Formats 693
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution," and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail.
Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format. PNG (Standard File Extension: .png) A data format often used on websites. PNG is suitable for editing saved images. JPEG (Standard File Extension: .
Positioning Originals (Scanning from Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction. • Close the document cover when scanning.
Important • For the portions in which items cannot be scanned, see Loading Originals. Important • Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items.
2. Place the documents on the ADF, then adjust the document guides to the width of the documents. Insert the documents face-up until a beep sounds. Note • When scanning duplex documents, place the front sides facing up. They will not be scanned correctly if placed the other way around.
Network Scan Settings You can connect your scanner or printer to a network to share it among multiple computers or scan images into a specified computer. Important • Multiple users cannot scan at the same time. • To scan over a network, enable Bonjour on your scanner or printer. Note • Complete the network settings of your scanner or printer beforehand by following the instructions on our website. • With network connection, scanning takes longer than USB connection.
3. Click the (General Settings) tab. The Settings (General Settings) dialog appears. 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. The network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 6. Select your scanner or printer from Scanners and click OK. 7. Return to the network selection screen, then click OK. The IJ Scan Utility main screen reappears.
Scanning from Operation Panel Forwarding Scanned Data to Computer Using Operation Panel Basics Sending Scanned Data as E-Mail from Computer Sending Scanned Data as E-Mail from Machine Saving Scanned Data on USB Flash Drive Forwarding Scanned Data to Shared Folder on Computer Deleting Scanned Data on USB Flash Drive Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility (Windows) Setting Up Operation Panel with IJ Scan Utility (Mac OS) 702
Forwarding Scanned Data to Computer Using Operation Panel Before forwarding scanned data to the computer, check the following: • MP Drivers are installed. (Windows) If MP Drivers are not yet installed, install MP Drivers with the Setup CD-ROM or install them from the Canon website. • The scanner driver is installed. (Mac OS) If the scanner driver is not yet installed, install the scanner driver from the Canon website. • The printer is connected to a computer correctly.
3. Tap PC. 4. Tap the computer to forward the scanned data. Tap Local (USB) for a USB-connected computer, or tap the computer to forward the scanned data for a network-connected computer. The Scan standby screen is displayed. Note • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 10, Windows 8.
A. Tap to select the document type. Note • When you forward the scanned data to the computer searched using WSD, you cannot select the document type. Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings. B. Tap to display Scan settings screen.
◦ When you select PDF or Compact PDF for Format on the scan setting screen, the confirmation screen asking you if you continue scanning is displayed after scanning is complete. If you continue scanning, load the original on the platen glass and start scanning. If you do not continue scanning, tap End. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility.
Sending Scanned Data as E-Mail from Computer Before attaching scanned data to an e-mail, check the following: • MP Drivers are installed. (Windows) If MP Drivers are not yet installed, install MP Drivers with the Setup CD-ROM or install them from the Canon website. • The scanner driver is installed. (Mac OS) If the scanner driver is not yet installed, install the scanner driver from the Canon website. • The printer is connected to a computer correctly.
3. Tap Attach to E-mail. 4. Tap E-mail from PC. 5. Tap computer to forward scanned data. Tap Local (USB) for a USB-connected computer, or tap the computer to forward the scanned data for a network-connected computer. The Scan standby screen is displayed. 6. Specify settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings.
Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings. B. Tap to display Scan settings screen. For more on the setting items: Setting Items for Scanning Using Operation Panel C. Tap to register the current scan settings as a custom setting. Registering Favorite Settings (Custom profiles) D. Tap to display the screen to select the destination. 7. Load original document on platen glass or in ADF. 8.
Remove the original on the platen glass or from the document output slot after scanning is complete. If program selection screen appears (Windows): The program selection screen may be displayed after pressing the Color or Black button. In this case, select Canon IJ Scan Utility and click OK.
Sending Scanned Data as E-Mail from Machine Sending Scanned Data as E-Mail from Machine Registering Recipients' E-Mail Address Registering Recipients in Group E-Mail Changing Registered Information Deleting Registered Information Importing/Exporting E-Mail Address Book 711
Sending Scanned Data as E-Mail from Machine You can send scanned data as an e-mail from the printer. Before you use this function, check the following. • The printer is connected to a LAN. Make sure the printer is connected to a LAN correctly. • Mail server settings are completed using Remote UI. Setting Mail Server • Settings for sending scanned data as an e-mail are specified using Remote UI.
A. Tap to select the recipient(s) from the address book. B. Tap to enter recipient's e-mail address. C. Tap to select the recipient(s) from the input history. 7. Perform mail sending settings. The screen below appears. A. Tap to enter the subject. B. Tap to select the items below. 1. Tap to check the address. Tapping Edit allows you to change the address. 2. Tapping here and selecting Yes deletes the recipient. 3. Tap to change to Cc (carbon copy). 4. Tap to change to Bcc (blind carbon copy).
C. Tap to complete specifying the recipient. D. Tap to add the recipient. 8. Specify settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings. B. Tap to display Scan settings screen. For more on the setting items: Setting Items for Scanning Using Operation Panel C.
A. The preview screen of the scanning data is displayed. B. Tap to rotate the preview screen. Displayed when you select PDF or Compact PDF for Format on the scan setting screen. C. Tap to send the scanned original as an e-mail. D. Tap to rescan the original. • If you load the original in the ADF: The printer starts scanning and scanned data is sent as an e-mail.
• Print send log Prints out the send log of the printer. Tap Yes to start printing.
Registering Recipients' E-Mail Address Before you can use the printer's address book, you need to register the recipients' e-mail address. Follow the procedure below to register the recipients' e-mail address. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed. 3. Tap Attach to E-mail. 4. Tap E-mail directly from device. 5. Tap Edit e-mail address book. 6. Tap Display e-mail address book.
Note • If you already registered the recipients, the recipients' name is displayed next to the ID number. If icon and the group name are displayed next to the you already registered the group mail, the ID number. 7. Select unregistered ID number. Note • If you already registered the recipients and they are displayed by name, tap Switch view. The registered recipients are displayed by ID number. • If you tap New entry, an unregistered ID number will be selected in numerical order. 8.
The screen to enter the character is displayed. 2. Enter recipient's name. 3. Tap OK. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 11. Enter recipient's e-mail address. If you select an e-mail address on Select from send log, the e-mail address is already entered. If you do not change the e-mail address, go to next step. 1. Tap entry field of e-mail address. 2. Enter recipient's mail address. 3. Tap OK.
Registering Recipients in Group E-Mail If you register two or more registered e-mail address to a group e-mail, you can send the same mail successively to all recipients registered to the group e-mail. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed. 3. Tap Attach to E-mail. 4. Tap E-mail directly from device. 5. Tap Edit e-mail address book. 6. Tap Display e-mail address book.
Note • If you already registered the recipients, the recipients' name is displayed next to the ID number. If icon and the group name are displayed next to the you already registered the group mail, the ID number. 7. Select unregistered ID number. Note • If you already registered the recipients and they are displayed by name, tap Switch view. The registered recipients are displayed by ID number. • If you tap New entry, an unregistered ID number will be selected in numerical order. 8.
10. Register the registered recipient as a member of the group e-mail. 1. Tap Add member. The address book is displayed. Display by name Display by ID number A. Tap to switch the display by name and by ID number. B. Tap to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character. C.
The member to register is displayed on the list. Note • To delete the recipient from the group e-mail, tap a recipient that you want to delete from the list. After the confirmation screen is displayed, tap Yes to delete the recipient from the group e-mail. 3. To add another member, tap Add member again. The address book is displayed. 4. Tap recipient to register as group member. The member to register is displayed on the list. Repeat the procedure to register another member to the same group e-mail. 11.
Changing Registered Information To change information registered for recipient and group e-mail, follow the procedure below. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed. 3. Tap Attach to E-mail. 4. Tap E-mail directly from device. 5. Tap Edit e-mail address book. 6. Tap Display e-mail address book. 7. Tap recipient or group e-mail to change. 8. Change registered information.
5. Tap Register. • To change a group e-mail: 1. Tap Edit group e-mail. The registered information screen of the group e-mail is displayed. 2. To change group name, tap entry field of name. When edit screen of group name is displayed, change the group name then tap OK. 3. To add member, tap Add member. When the printer's directory is displayed, tap the recipient you want to add. 4. To delete member, tap recipient on list.
Deleting Registered Information To delete information registered for recipient and group e-mail, follow the procedure below. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed. 3. Tap Attach to E-mail. 4. Tap E-mail directly from device. 5. Tap Edit e-mail address book. 6. Tap Display e-mail address book. 7. Tap recipient or group e-mail to delete. 8.
Importing/Exporting E-Mail Address Book You can import an e-mail address book saved on a USB flash drive, or export the e-mail address book saved on the printer to a USB flash drive. Importing E-Mail Address Book Exporting E-Mail Address Book Importing E-Mail Address Book Follow the procedure below to import the e-mail address book. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed. 3.
Exporting E-Mail Address Book Follow the procedure below to export the e-mail address book. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed. 3. Insert USB flash drive into USB flash drive port. Note • To avoid overwriting the e-mail address book, you cannot save the book on a USB flash drive which already includes it.
Saving Scanned Data on USB Flash Drive You can save scanned data on the USB flash drive directly. Important • Do not remove the USB flash drive from the printer under the following conditions: • While scanning is in progress • Before saving the scanned data • For safety reasons, we recommend backing up the scanned data saved on a USB flash drive to another media periodically to avoid unexpected accidents.
A. Tap to select the document type. Document Scans the original on the platen glass or the ADF as a document data applying the settings specified in Scan settings. Photo Scans the original on the platen glass as a photo data applying the settings specified in Scan settings. B. Tap to display Scan settings screen. For more on the setting items: Setting Items for Scanning Using Operation Panel C. Tap to register the current scan settings as a custom setting. Registering Favorite Settings (Custom profiles) D.
A. The preview screen of the scanning data is displayed. B. Tap to rotate the preview screen. Displayed when you select PDF or Compact PDF for Format on the scan setting screen. C. Tap to save the scanned original on the USB flash drive. D. Tap to rescan the original. • If you load the original in the ADF: The printer starts scanning and scanned data is saved on the USB flash drive.
• Importing the Scanned Data Saved on USB Flash Drive to the Computer You can import the scanned data saved on a USB flash drive to the computer. After scanning the data, connect the USB flash drive to the computer and import the data.
Forwarding Scanned Data to Shared Folder on Computer Before forwarding scanned data on the shared folder on the computer, confirm the following: • MP Drivers and Canon Quick Utility Toolbox are installed. (Windows) If MP Drivers and Canon Quick Utility Toolbox are not yet installed, install them with the Setup CD-ROM or install them from our website. • The scanner driver and Canon Quick Utility Toolbox are installed.
4. Tap the folder to save scanned data on the Select folder screen. Note • When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code is displayed. Entering the PIN code allows you to assign the shared folder as the destination. 5. Specify settings as necessary. A. Tap to select the document type. Document Scans the original on the platen glass or in the ADF as a document data applying the settings specified in Scan settings.
A. The preview screen of the scanning data is displayed. B. Tap to rotate the preview screen. Displayed when you select PDF or Compact PDF for Format on the scan setting screen. C. Tap to forward the scanned original to the shared folder on the computer. D. Tap to rescan the original. ◦ If you load the original in the ADF: The printer starts scanning and scanned data is forwarded to the shared folder of the computer.
Deleting Scanned Data on USB Flash Drive You can delete scanned data on the USB flash drive using the operation panel. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Scan. Using the Operation Panel The screen for selecting to which you save the data is displayed. 3. Insert USB flash drive into USB flash drive port. 4. Tap USB flash drive. Note • When the message informing you that the operation restriction is enabled, ask the administrator of the printer you are using. 5.
When the format for PDF data is selected, only the first page of the PDF data is displayed on the touch screen. C. Tap to switch the file type displayed on the touch screen. D. Flick to display the data and tap to delete the data. E. Tap to display the file name list. 7. Tap Yes on confirmation screen. The printer starts deleting the file.
Setting Items for Scanning Using Operation Panel You can change the scan settings such as the scan size, resolution, or data format. When the Scan standby screen is displayed, tap Settings to select the setting item. Flick vertically or tap to display setting items and tap the setting item to display the settings. Tap to specify the setting. Note • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 10, Windows 8.
Select the data format of the scanned data. 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Preview Select to preview the scanned data or not when saving the data on a USB flash drive or forwarding to a shared folder. 5. ADF orientation Select the orientation of the original document. This setting item is not available when Photo is selected for Doc.type. 6. ADF duplex scan Select the scanning method when using ADF. When you select Duplex, tap Advanced to select the stapling side.
Setting Up Operation Panel with IJ Scan Utility (Mac OS) IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning photos from the operation panel are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Select a scan mode on the (Scanning from the Operation Panel) tab.
Note • Refer to the following for details. Settings (Save to PC (Document)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings.
6. Select the application you want to start after scanning in Application Settings. 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.
Scanning Using Smartphone/Tablet This machine supports the following scan functions. PIXMA/MAXIFY Cloud Link PIXMA/MAXIFY Cloud Link is a web service provided by Canon. Save scanned images to data storage services through integration with various cloud services without using a computer.
Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • • • • Print images from a photo-sharing service Print documents from a data management service Save scanned images to a data management service. Use Twitter to report the printer status, such as no paper or low ink levels.
Faxing Preparing for Faxing Sending Faxes Using Operation Panel of Printer Registering Recipients Receiving Faxes Sending Faxes from Computer (Windows) Other Useful Fax Functions Sending Faxes from Computer (Mac OS) 745
Preparing for Faxing Connect the printer to the telephone line and set up the printer before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects: If there is a power failure or if you accidentally unplug the power cord, the date/time settings will be reset. • The settings for user information and directory will be retained.
Connecting Telephone Line The connection method differs depending on your telephone line. • If you connect the printer to wall telephone line directly/If you connect the printer with the xDSL splitter: Basic Connection • If you connect the printer to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the printer cannot send/receive faxes. Connect the printer correctly. Important • Do not connect fax devices and/or telephones in parallel (US and Canada only).
Important • Be sure to connect the telephone line before the printer is turned on. If you connect the telephone line when the printer is turned on, turn the printer off and unplug the power cord. Wait for 1 minute, and then connect the telephone line and power plug. Note • Refer to Rear View for the position of the telephone line jack and the external device jack. • Before connecting a telephone or answering machine, remove the Telephone connector cap.
E. Telephone or answering machine F. WAN (Wide Area Network) port G. LAN (Local Area Network) port H. TEL port I. LINE port * Port configurations and names may vary depending on the product. Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type. Setting Telephone Line Type • Connecting to an xDSL A. Analog Subscriber Line B. xDSL modem (splitter may not be built-in to the modem) C. Computer D.
Setting Telephone Line Type Before using your printer, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type. Important • For users in China: After plugging the power cord and turning on the printer, the telephone line type is selected automatically.
Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing. Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap FAX settings. 5. Tap FAX user settings. 6. Tap Telephone line auto selection.
Rotary pulse Select when your telephone line type is pulse dialing. Touch tone Select when your telephone line type is tone dialing.
Setting Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note • The receiving operation procedure varies depending on the selected receive mode.
Advanced Settings of Receive Mode • For details on the receive mode: About Receive Mode • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode. About Receive Mode You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for fax, etc.
◦ Manual/auto switch: ON/Manual/auto switch: OFF If you select Manual/auto switch: ON, the printer automatically receives faxes after the external device rang a specified length of time. You can specify the length of time until automatic reception is started. ◦ RX start time You can specify the length of time until automatic reception is started when Manual/auto switch: ON is selected. Specify the length of time and tap OK.
Specify the number of time and tap OK. • Advanced setting in Network switch You can specify the following setting item. ◦ Ring count You can specify the number of times the external device rings when incoming. Specify the number of time and tap OK.
8. Specify number of time and tap OK. 9. Tap OK. The Function list screen is displayed.
Setting Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About Sender Information Setting Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax. A. Date and time of transmission B. Unit fax/telephone number C. Unit name D.
Setting Date and Time This section describes the procedure to set the date and time. 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap Device user settings. 5. Tap Date/time setting. 6. Set date. 1. Tap a setting item to change. 2. Tap number to enter. Enter only the last two digits of the year. 3. Tap OK. 4. Tap OK again when all settings are completed. 7. Set time.
1. Tap a setting item to change. 2. Tap number to enter. Enter the date and time in 24-hour format. 3. Tap OK. 4. Tap OK again when all settings are completed. 8. Press HOME button to return to HOME screen. Setting Daylight Saving Time (Summer Time) Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year.
Using the Operation Panel 3. Tap Device settings. 4. Tap Device user settings. 5. Tap Daylight saving time setting. 6. Tap ON. To disable summer time, tap OFF. 7. Set date and time when summer time starts. 1. Set date when summer time starts. Tap a setting item to change, and then specify the setting. Tap OK again when all settings are completed. 2. Set time (in 24-hour format) when summer time starts. Tap a setting item to change, and then specify the setting.
2. Set time (in 24-hour format) when summer time ends. Tap a setting item to change, and then specify the setting. Tap OK again when all settings are completed. 9. Press HOME button to return to HOME screen. Registering User Information This section describes the procedure to register the user information. Note • Before sending a fax, be sure to enter your name and fax/telephone number in Unit name and Unit TEL on the User information settings screen (for US only). 1.
6. Tap User information settings. The screen to register the unit name and the unit fax/telephone number is displayed. 7. Enter unit name. 1. Tap entry field under Unit name. The screen to enter the character is displayed. 2. Enter unit name. 3. Tap OK. Note • You can enter the name up to 24 characters, including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols 8. Enter unit fax/telephone number. 1. Tap entry field under Unit TEL.
3. Tap OK. Note • You can enter the fax/telephone number up to 20 digits, including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols 9. Tap Register to finalize registration.
Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax/Telephone Number Resending Faxes (Redialing Busy Number) Setting Items for Sending Faxes Sending Faxes Using Useful Functions 765
Sending Faxes by Entering Fax/Telephone Number This section describes dialing and sending faxes directly by entering the fax/telephone numbers. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone. Sending Fax after Speaking on Telephone 1. Make sure that printer is turned on. 2.
E. Redial Tap to send faxes with redialing. Resending Faxes (Redialing Busy Number) F. On hook dial Tap to send faxes with the on hook dial function. Using On Hook Dial Function G. Directory You can select a registered fax/telephone number. Sending Fax to Registered Recipient H. Current state The current state is displayed. I.
Enters the number. B. Pause Enters a pause "P". C. Delete Deletes the entered number. D. Blank space Enters a blank space. 3. Tap OK. The touch screen returns to the Fax standby screen. Note • By tapping Save profile, you can register the current print settings as a custom setting. Registering Favorite Settings (Custom profiles) 5. Press Color button for color transmission, or Black button for black & white transmission. The printer starts scanning the document.
Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, and then follow the instructions on the touch screen. • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Document in ADF. Tap [OK] to eject document. is displayed on the touch screen. By tapping OK, the remaining documents are automatically ejected.
Resending Faxes (Redialing Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the printer will redial the number after a specified interval. Automatic Redialing • Manual Redialing You can redial to the recipients dialed by entering the fax/telephone numbers.
1. Make sure that printer is turned on. 2. Load documents on platen glass or in ADF. 3. Flick HOME screen, and then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 4. Change send settings as necessary. Setting Items for Sending Faxes 5. Tap Redial. The Redial screen is displayed. 6. Tap a recipient's number to redial. 7. Press Color button for color transmission, or Black button for black & white transmission.
Setting Items for Sending Faxes You can change the send settings such as the scan contrast or the scan resolution on the Fax standby screen. Tap to change the send settings. • ScanRes. The following settings of the scan resolution are selectable. Standard Suitable for text-only documents. Fine Suitable for fine-print documents. Extra fine Suitable for detailed illustration or fine-print quality documents.
Sending Faxes Using Useful Functions Sending Fax after Speaking on Telephone Sending Fax to Registered Recipient Sending Same Document to Several Recipients (Sequential Broadcasting) Preventing Mistransmission of Faxes Using On Hook Dial Function 773
Sending Fax after Speaking on Telephone If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax device that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers.
When you hear a high-pitched signal instead of the recipient's voice, you cannot check whether the recipient can receive faxes. If you want to stop sending the fax, replace the handset. If you want to send the fax, go to step 8. 8. Ask recipient to set recipient's fax device to receive faxes. 9. When you hear a high-pitched signal, press Color button or Black button. Press the Color button for color transmission, or the Black button for black & white transmission.
Sending Fax to Registered Recipient Registering recipient's fax/telephone number and name in the printer's directory enables you to send faxes easily. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.
A. Tap to switch the display by name and by ID number. B. Tap to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character. C. Tap to display the screen to select an ID number of the registered recipient. You can search the registered recipient by ID number.
Note • You can edit or delete a selected recipient. Changing Registered Information Deleting Registered Information 8. Press Color button for color transmission, or Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax device supports color faxing. Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, and then follow the instructions on the touch screen.
Sending Same Document to Several Recipients (Sequential Broadcasting) This printer allows you to prepare for sending the same document to a maximum of 101 recipients in one operation. The recipients can be specified by entering the fax/telephone numbers and selecting the registered recipients (the particular recipient's number and the group dial) in combination. The following number of recipients can be specified in combination.
Specify the first recipient with the one of the following methods. • By specifying with the recipient registered to the printer: Tap Directory and specify the recipient. Sending Fax to Registered Recipient • By entering the fax/telephone numbers: Tap the entry field of fax/telephone numbers and enter the number. Sending Faxes by Entering Fax/Telephone Number Note • If FAX number re-entry in Security control under FAX settings is set to ON, enter the number again.
A. Adds the recipient from the registered recipients. B. Adds the recipient by entering the fax/telephone numbers if you specified a first recipient from the registered recipients. C. Adds the recipient by selecting a number from the outgoing call logs if you specified a first recipient from the registered recipients. 3. Add a recipient. Add a recipient according to the selected method. The Sequential broadcasting screen is displayed after specifying the multiple recipients. 4.
When you press the Stop button, fax transmission to all the recipients specified will be canceled. You cannot cancel a fax transmission to only one recipient. • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Document in ADF. Tap [OK] to eject document. is displayed on the touch screen. By tapping OK, the remaining documents are automatically ejected.
Preventing Mistransmission of Faxes This printer has two functions for preventing the mistransmission of faxes. • Sending faxes after entering the fax/telephone number twice This function requires you to re-enter the fax/telephone number after entering the number, so that the printer prevents you from misdialing.
Enter the recipient's fax/telephone number again. Sending Faxes after Checking Information (Checking Recipient's Information) Set Check RX FAX information to ON following the procedure below. Important • This function is not available when you send a fax manually. Sending Fax after Speaking on Telephone 1. Make sure that printer is turned on. 2. Flick the HOME screen, and then tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap FAX settings. 5. Tap Security control. 6.
Using On Hook Dial Function Follow the procedure below to send faxes with the on hook dial function. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone. Sending Fax after Speaking on Telephone • With manual transmission, you cannot use the platen glass to load documents. Load the documents in the ADF.
• By entering the fax/telephone numbers: Tap the entry field of fax/telephone numbers and enter the number. Sending Faxes by Entering Fax/Telephone Number • Manual redialing: Tap Redial and select a number in the outgoing call logs. Manual Redialing 7. When you hear a high-pitched signal, press Color button or Black button. Press the Color button for color transmission, or the Black button for black & white transmission.
Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 (Windows) Registering Recipients Using Speed Dial Utility2 (Mac OS) 787
Registering Recipients Using Operation Panel of Printer Registering recipients in the printer's directory in advance allows you to dial fax/telephone numbers simply. The following methods to register are available: • Recipient registration Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the printer directory.
Registering Fax/Telephone Number of Recipients Before you can use the printer's directory, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Tap Function list. The Function list screen is displayed. 4. Tap TEL number registration. 5. Tap Directory registration.
8. Select a registration method. 9. Register recipients' fax/telephone number. Register the recipients' fax/telephone number depending on the registration method selected. • By entering the number The screen to register the recipient's fax/telephone number and name is displayed. Go to next step. • From outgoing call log When you select this registration method, the screen to select the fax/telephone number from the outgoing call logs is displayed.
Select a fax/telephone number or name from the incoming call logs, the screen to register the recipient's fax/telephone number and name is displayed. Go to next step. Note • This registration method may not be available depending on the country or region of purchase. 10. Enter recipient's name. If you select From incoming call log as a registration method, the recipient's name may be already entered. If you do not change the name, go to next step. 1. Tap entry field of name.
Note • You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and some regions of Latin America), including spaces. Entering Numbers, Letters, and Symbols • When Telephone line type in FAX user settings under FAX settings is set to Rotary pulse, you can enter a tone ("T") by tapping the Tone key. 12. Tap Register to finalize registration. Note • To register another recipient's number and name, select an unregistered ID number and operate in the same procedure.
Registering Recipients in Group Dial If you register two or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Tap Function list. The Function list screen is displayed. 4. Tap TEL number registration. 5. Tap Directory registration.
8. Enter group name. 1. Tap entry field of group name. The screen to enter the character is displayed. 2. Enter group name. 3. Tap OK. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 9. Register registered recipient as a member of group dial. 1. Tap Add member. The printer's directory is displayed.
A. Tap to switch the display by name and by ID number. B. Tap to display the screen to select an initial. You can search the registered recipient by initial. By selecting the initial, the registered recipients are displayed in alphabetical order from the selected character. C. Tap to display the screen to select an ID number of the registered recipient. You can search the registered recipient by ID number.
Note • To delete the recipient from the group dial, tap a recipient that you want to delete from the list. After the confirmation screen is displayed, tap Yes to delete the recipient from the group dial. 3. To add another member, tap Add member again. The printer's directory is displayed. 4. Tap a recipient to register as group member. The member to register is displayed on the list. Repeat the procedure to register another member to the same group dial. 10. Tap Complete to finalize registration.
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Tap Function list. The Function list screen is displayed. 4. Tap TEL number registration. 5. Tap Directory registration. 6. Tap a recipient or a group dial to change. 7. Change registered information.
5. Tap Complete to finalize changing.
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Tap Function list. The Function list screen is displayed. 4. Tap TEL number registration. 5. Tap Directory registration. 6. Tap a recipient or a group dial to delete. 7. Delete registered information.
Printing List of Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing. 1. Make sure that printer is turned on. 2. Load paper. 3. Flick HOME screen, and then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 4. Tap Function list. The Function list screen is displayed. 5. Tap Print reports/lists. 6. Tap Directory list. 7. Tap an item to print.
Registering Recipients Using Speed Dial Utility2 (Mac OS) About Speed Dial Utility2 Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer and registering/changing it on the computer. In addition, you can register the telephone directory edited on the computer to the printer. You can also save them on the computer as a backup. For safety reasons, it is recommended that you backup the registered data on the computer using Speed Dial Utility2.
Starting Up Speed Dial Utility2 Important • Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly. • Do not plug in or unplug any cables while the printer is in operation, or when the computer is in sleep or standby mode. • If your printer is compatible with LAN connection, make sure that the printer is connected to the computer with LAN connection to use Speed Dial Utility2 via LAN connection.
Speed Dial Utility2 Dialog The following items are on the Speed Dial Utility2 dialog. 1. Printer Name: Selects the printer for editing the telephone directory using Speed Dial Utility2. Behind printer name, printer's MAC address is displayed. Note • For checking printer's MAC address, refer to "Checking Network Information" for your model from Home of the Online Manual.
Note • By clicking on the item name, you can sort the display order. 5. Edit.../Select All/Delete Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items. When multiple items on the registered information list are selected, you cannot use the Edit... button. 6. Load from PC... Displays the telephone directory saved on the computer. 7. Instructions Displays this guide. 8. Exit Quits Speed Dial Utility2.
Saving Registered Telephone Directory on Printer to Your Computer Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/ telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that registered on the printer to the computer. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Save to PC.... 4.
Registering a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to register fax/telephone numbers. Note Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
Note • You can only add the numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. • To save the registered information on the computer. 1. Click Save to PC.... 2. Enter file name on displayed screen, and then click Save. • To register the registered information to the printer: 1. Click Register to Printer. 2. When message appears, check it and click OK. The information is registered to the printer.
Changing a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
To delete a member: Select a code to delete from group dial, and then click << Delete. 5. Click OK. To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. • To save the edited information on the computer. 1. Click Save to PC.... 2. Enter file name on displayed screen, and then click Save. • To register the edited information to the printer: 1. Click Register to Printer. 2. When message appears, check it and click OK. The information is registered to the printer.
Deleting a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
Changing Sender Information Using Speed Dial Utility2 Follow the procedure below to change the user's name or fax/telephone number. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed. 4. Select an item to change, and then click Edit.... The User Information dialog is displayed. 5.
Registering/Changing Rejected Number Using Speed Dial Utility2 Follow the procedure below to register, change, or delete rejected numbers. 1. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed. • To register a rejected number: 1. Select an unoccupied code from list, and then click Edit.... 2.
Registering Telephone Directory Has been Saved on Your Computer to Printer You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer. The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and registered to your printer. Note • In Speed Dial Utility2, the data of the telephone directory (RSD file, *.rsd) that is exported using Speed Dial Utility can be loaded. 1. Start up Speed Dial Utility2. 2.
Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception Receiving Faxes Using Useful Functions 814
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving Fax Prepare for receiving a fax according to the following procedure. 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 3. Check receive mode setting. Check the receive mode setting displayed on the Fax standby screen.
Note • For details on the receive mode: Setting Receive Mode • You can specify the advanced settings of each receive mode. For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode • If the printer was not able to print a received fax, the printer stores the unprinted fax temporarily in its memory (memory receiving).
• If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern. Then, the printer will switch to fax reception automatically without the handset being picked up. The number of times to ring the telephone until switching to fax reception can be changed. • Set the printer to enable you to initiate fax reception from a connected telephone (remote reception).
When FAX only mode is selected: • When the call is a fax: The printer will receive the fax automatically. Note • If a telephone is connected to the printer, the telephone will ring when a call incomes. • You can change the number of times to ring the telephone with Ring count in Advanced. When DRPD or Network switch is selected: • When the call is a fax: The telephone will ring when a call incomes. The printer will receive the fax automatically when the fax ring pattern is detected.
Note • To use this feature, you need to subscribe to a compatible service provided by your telephone company. • For DRPD You need to select the appropriate ring pattern on the printer. Setting DRPD Ring Pattern (US and Canada only) • For Network switch The name of this service varies depending on the country or region of purchase. This setting may not be also available depending on the country or region of purchase.
Changing Paper Settings This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important • If the size of loaded paper is different from that specified in the paper size setting, the received faxes are stored in the printer's memory and Check the page size and tap [OK]. is displayed on the touch screen.
A. Page size Select the page size from A4, Letter, or Legal. B. Type (Media type) The paper type is set to Plain paper. C. Paper src (Paper source) Select the cassette to feed paper. Selecting Cassette (auto) allows the printer to feed paper from the cassette 2 when the cassette 1 runs out of paper under the following conditions. • A4, Letter, or Legal sized plain paper is loaded in the cassette 1 and cassette 2. • Yes is selected for Auto feed switch in Cassette settings. D.
Memory Reception If the printer was not able to print the received fax, the received fax is stored in the printer's memory. The FAX Memory lamp is lit and Received in memory. is displayed at the Fax standby screen. Important • If you unplug the power cord, all faxes stored in the printer's memory are deleted. The next time you turn the printer on, tap OK after a confirmation screen is displayed. The list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed.
Auto print settings ◦ Paper has run out: Load the paper and tap OK on the touch screen. ◦ A different size of paper from that specified by Page size in FAX paper settings is loaded: Load the same size of paper as that specified by Page size in FAX paper settings, and then tap OK on the touch screen. • You pressed the Stop button to cancel printing of a fax: Press the HOME button and tap FAX to resume printing of the fax. Note • The printer can store up to max. 250 pages* (max.
Receiving Faxes Using Useful Functions Saving Received Faxes Automatically on USB Flash Drive Forwarding Received Faxes Automatically to Shared Folder on Computer Remote Reception Rejecting Fax Reception Using Caller ID Service to Reject Calls 824
Saving Received Faxes Automatically on USB Flash Drive You can save received faxes on a USB flash drive as PDF files automatically when receiving a fax. This section describes the procedure to enable the printer to save received faxes on a USB flash drive automatically. Important • Do not remove the USB flash drive from the printer when the printer is set to save received faxes on a USB flash drive automatically.
• If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message is displayed on the touch screen. Tap OK to dismiss the error. • The folder and file name of faxes saved on the USB flash drive is as follows: • Folder name: CANON_SC\FAXDOC\0001 • File name (file extension: PDF): Running numbers, starting from FAX_0001 • File date: The date and time of saving as set in the printer.
Forwarding Received Faxes Automatically to Shared Folder on Computer You can forward received faxes to the shared folder on the computer as PDF files automatically. This section describes the procedure to enable the printer to forward received faxes to the shared folder on the computer automatically. Important • Do not disconnect the printer with the computer when the printer is set to forward received faxes to the shared folder on the computer automatically.
7. Tap ON. 8. Tap Destination folder. 9. Select a shared folder. Note • When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code is displayed. Entering the PIN code allows you to assign the shared folder as the destination. Note • You can forward up to 250 pages of fax as one PDF file. • You can forward up to 2000 PDF files to the shared folder on the computer.
Remote Reception If the printer is located away from the telephone, pick up the handset of the telephone connected to the printer and dial 25 (the remote reception ID) to receive faxes (remote reception). • If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to your telephone's instruction manual.
Rejecting Fax Reception You can set the printer to reject faxes with no sender information or those from specific senders. Select one of the following conditions to reject faxes. • Faxes with no caller identification. • Faxes from senders not registered in the printer's directory. • Faxes from senders registered in the printer as rejected numbers. Select a fax rejection condition following the procedure below. 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap Setup.
1. When confirmation screen to register rejected number is displayed, tap Yes. 2. Select a registration number. 3. Select a registration method. 4. Register rejected number. Register the rejected number depending on the registration method. • By entering the number When you select this registration method, the screen to register the fax/telephone number is displayed. Tap the entry field of fax/telephone numbers to display the screen to enter the fax/telephone number.
Tap a fax/telephone number or a name you want to register. Note • This registration method may not be available depending on the country or region of purchase. 5. Tap Register to finalize registration. Note • To register another rejected number, select another registration number, and then register the rejected number. You can register up to 10 rejected numbers. • You can print the list of rejected numbers (REJECTED NUMBER LIST). Summary of Reports and Lists • To change the registered rejected number: 1.
Using Caller ID Service to Reject Calls If you subscribe to the Caller ID service, the printer detects the sender's Caller ID. If the sender's ID matches the condition specified in this setting, the printer rejects the phone call or fax reception from the sender. Note • This setting may not be supported depending on the country or region of purchase. Contact your telephone company to confirm whether it provides this service. Specify the setting following the procedure below. 1.
Note • Even if you select Reject, the printer rings once. (The printer may not ring depending on the country or region of purchase.
Other Useful Fax Functions Using Information Services Transmission/Reception of Faxes Using ECM Document Stored in Printer's Memory Summary of Reports and Lists 835
Using Information Services You can use various information services such as provided by banks, and make airline reservations or hotel reservations. Since these services require tone dialing to use their services, you need to temporarily switch to tone dialing if your printer is connected to a rotary pulse line. Using Touch Tone Line Using Rotary Pulse Line Important • You may need to contract with the service providers for some information services. For details, contact the service providers.
5. When recorded message for information service answers, use telephone to press numbers in accordance with message. 6. Hang up handset to finish using service. Using Rotary Pulse Line • Dialing by Using the On Hook Dial Function Note • You can use the on hook dial function only when Hook key setting in Security control under FAX settings is set to Enable. Security control 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap FAX.
Transmission/Reception of Faxes Using ECM This printer is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax device is compatible with ECM, ECM automatically corrects errors and resends the fax. Note • If the sender's or recipient's fax device is not compatible with ECM, the fax will be sent/received without automatic error correction. • To receive color faxes, make sure that ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings is set to ON.
Document Stored in Printer's Memory If the sending faxes is not complete or the printer was not able to print the received faxes, these faxes are stored in the printer's memory. If an error occurred during a fax transmission, the document is not stored in the printer's memory. In the following cases, the printer is not able to print the received fax and will automatically store the fax in its memory. • • • • • The amount of remaining ink is insufficient to print a fax. Paper has run out.
Printing Document in Printer's Memory You can print a specified document in the printer's memory or print all the received documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. 1. Make sure that printer is turned on. 2. Load paper. 3. Flick HOME screen, and then tap FAX.
6. Select a print menu. • To print the memory list (MEMORY LIST): You can print a list of the documents in the printer's memory by tapping Print doc. list. When the print confirmation screen is displayed, tap Yes. The printing starts. MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.), transaction mode, recipient's number, and the date and time of the transaction. A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent.
Deleting Document in Printer's Memory You can delete a specified document in the printer's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. Printing Document in Printer's Memory 1. Make sure that printer is turned on. 2. Flick HOME screen, and then tap FAX.
5. Select a delete menu. • To specify a document to delete: Select a document to delete on the Memory list screen, tap Delete specified doc.. Note • If the specified document is not stored in the printer's memory, There is no document that can be deleted. is displayed. Tap OK to return to the previous screen. The confirmation screen is displayed. If you select Yes, the specified document is deleted from printer's memory.
Saving Document in Printer's Memory to USB Flash Drive You can save the received faxes stored in the printer's memory to the USB flash drive as PDF files using the operation panel of the printer. You can save a specified document in the printer's memory to the USB flash drive or save all the documents in its memory to the USB flash drive at a time. Important • Do not remove the USB flash drive from the printer until saving is complete.
A. Date and time of transaction and fax/telephone number B. Transaction number (TX/RX NO.) A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. C. Color information Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception. Note • If no document is stored in the printer's memory, There is no document in memory. is displayed.
• File date: The date and time of saving as set in the printer.
Forwarding Document in Printer's Memory to Shared Folder on Computer You can forward the received faxes stored in the printer's memory to the shared folder on the computer as PDF files using the operation panel of the printer. You can forward a specified document in the printer's memory to the shared folder on the computer or forward all the documents in its memory to the shared folder on the computer at a time.
5. Tap Memory reference. The memory list is displayed. A. Date and time of transaction and fax/telephone number B. Transaction number (TX/RX NO.) A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. C. Color information Color is displayed for color transmission/reception. Nothing is displayed for black & white transmission/reception.
Note • When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code is displayed. Entering the PIN code allows you to assign the shared folder as the destination. Note • You can forward up to 250 pages of fax as one PDF file. • You can forward up to 2000 PDF files on a USB flash drive. • Faxes are forwarded according to the order of the transaction number when Save all RX documents is selected.
Summary of Reports and Lists The printer prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or List Description ACTIVITY REPORT Shows recent fax transactions at sight. • You can print ACTIVITY REPORT manually. For details on the procedure to print, see Printing Report or List.
TX REPORT/ERROR TX REPORT Either of these reports is printed after each fax transmission. • At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred. You can set the printer to print TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under FAX settings. You can also specify the print setting so that the first page of the fax is printed along with the report.
Note • CALLER HISTORY may not be supported depending on the country or region of purchase. 1. Make sure that printer is turned on. 2. Load paper. 3. Flick HOME screen, and then tap FAX. Using the Operation Panel The Fax standby screen is displayed. 4. Tap Function list. The Function list screen is displayed. 5. Tap Print reports/lists. 6. Select a report or a list you want to print to start printing. • When you select Directory list: Select Recipient or Group dial.
#003 Document is too long. You attempted to send a document longer than 15.75 inches / 400 mm. You cannot send a document longer than 15.75 inches / 400 mm from the ADF. "#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, and then resend it. #005 No answer. The recipient's fax device does not respond. Contact the recipient and have the recipient check that the telephone line is connected correctly.
cord before automatic redialing is complete, all faxes stored in the printer's memory are deleted and not sent. Resend the document. Errors When You Receive Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. No. Cause Action #003 It takes too long to receive a page.
Sending Faxes from Computer (Mac OS) Sending a Fax General Notes 855
Sending a Fax You can send the faxes using the printer from Mac. To sending the fax from Mac, add your printer as AirPrint printer to Mac. Checking Your Environment First, check your environment. • AirPrint Operation Environment Mac running the latest version of Mac OS • Requirement Mac and the printer must be connected to the same network over a LAN. Adding Printer as AirPrint Printer to Your Mac 1. Open System Preferences, and select Printers & Scanners (Print & Scan) on your Mac. 2.
5. Specify fax paper settings as needed. 6. Enter fax/telephone numbers in To:.
Enter the dialing prefix and specify the cover page settings as needed. 7. Select Fax. The printer dials automatically and sends the fax. Note • To cancel sending the fax, press the printer's Stop button. Automatic Redialing The printer redials automatically according to the automatic redialing setting of the printer. You can enable or disable automatic redialing.
General Notes Sending faxes from Mac is subject to the following restrictions. • Enter the characters in To: and Dialing Prefix: so that the total number of characters is within 60 characters. If the total number of characters exceeds 60, the printer dials only the first 60 characters. • You can use the following characters for To:. Character Explanation 0-9*# For use in telephone and fax numbers. + space To make the number easier to read.You cannot insert a space at the front of a number.
Troubleshooting Frequently Asked Questions • Cannot Find Machine on Network • Cannot Find Machine while Using Wireless LAN • Printing Does Not Start • • • • • • • • • • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear An Error Occurs Print Results Are Unsatisfactory Message Appears Cannot Install MP Drivers Network Key Unknown Paper Jams Cannot Send a Fax Cannot Receive a Fax, Cannot Print a Fax List of Support Code for Error Examples of Problems Printer Does Not Move • • • • • • •
Print/Scan Results Are Unsatisfactory • Printing Does Not Start • Printing Is Slow • Copying/Printing Stops • Print Results Are Unsatisfactory • No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • • • • • • • • • • An Error Occurs Display on Touch Screen Is Off Touch Screen Shows Wrong Language Message Appears List of Support Code
Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems 862
Cannot Find Machine on Network While performing printer setup: Cannot Find Machine on Check Printer Settings Screen Cannot Find Machine after Searching it on Printer Detection Screen During Setup Searching Machine by IP Address or Host Name During Setup (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen While using printer: Cannot Find Machine while Using Wireless LAN Cannot Find Machine while Using Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same t
Cannot Find Machine on Check Printer Settings Screen • For Windows: If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching it by the IP address, check network settings.
Check 1: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device. It may take a while for the printer and network device to become ready for use once they are turned on.
Check 2: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup Is printer set to allow wireless communication? Make sure the or icon is displayed on the touch screen. If icon is not displayed: • For Windows: The printer is not set to allow wireless communication. Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status and turn on wireless communication on the printer. • For Mac OS: The printer is not set to allow wireless communication.
Check 3: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup Is printer connected to wireless router? Use the icon on the touch screen to make sure the printer is connected to the wireless router. If icon is displayed: • Checking wireless router location After checking the wireless router setting, make sure the printer is not placed far away from the wireless router. The printer can be up to 50 m (164 ft) from the wireless router indoors.
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to the wireless router. After connecting the printer to the wireless router, set up the network communication from the beginning. If icon is displayed: Go to check 4.
Check 4: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings.
Check 5: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup Disable block in firewall function temporarily. The firewall of your security software or operation system for computer may limit communication between the printer and your computer. Check the firewall setting of your security software or operation system or the message shown on your computer and disable block temporarily.
Check 6: Cannot Find Machine on Check Printer Settings Screen During Wireless LAN Setup Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the printer. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Check 1: Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup Is LAN cable connected, and are printer and router on? Make sure the LAN cable is connected. Make sure the printer is turned on. Confirming that the Power Is On Make sure the router is turned on. If LAN cable is connected and printer or network device is off: Turn on printer or network device. It may take a while for the printer and network device to become ready for use once they are turned on.
Check 2: Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
Check 3: Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup Is printer set to allow wired communication? Make sure the icon is displayed on the touch screen. If icon is not displayed: The printer is not set to allow wired communication. Turn on wired communication on the printer. Once you have turned on wired communication, redo the network communication setup from the beginning. If icon is displayed: Go to check 4.
Check 4: Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP Address, print out the network settings information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings.
Check 5: Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup Disable block in firewall function temporarily. The firewall of your security software or operation system for computer may limit communication between the printer and your computer. Check the firewall setting of your security software or operation system or the message shown on your computer and disable block temporarily.
Check 6: Cannot Find Machine on Check Printer Settings Screen During Wired LAN Setup Check router settings. Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP function. For more on checking the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer. After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the printer.
Cannot Find Machine after Searching it on Printer Detection Screen During Setup • For Windows: The printer could not be detected with the current setup method. Select the Set up the network connection according to the guide radio button and click Next. The screen to show another setup method is displayed. Perform setup following the instructions on the screen. Note • You can search for printers by an IP address or host name.
Perform setup following the instructions on the screen.
Searching Machine by IP Address or Host Name During Setup (Windows) If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Select Specify the IP address and run the search radio button and click Next. The screen to select searching criteria appears. 1. Check printer's IP address or host name. To check the printer's IP Address or host name, print out the network settings information or use the operation panel to display it.
Select to search for printers by IPv6 address. 3. Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Machine search starts. If an error screen appears: Resolve the error according to the instruction on the screen. If the IP address you entered is already used for another device, follow the procedure below to specify printer's IP address. 1. Flick HOME screen and tap Setup.
If you specify IPv6 address: 1. Tap IPv6. 2. Tap OK on the displayed screen. 3. Tap Enable/disable IPv6. 4. Tap Enable. The IPv6 address has been specified. Important • If firewall is enabled on the computer, printers on a different subnet may not be detected. Disable firewall. If firewall interferes with printer search: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access.
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Check1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer. Check the items below only if you cannot proceed beyond the Printer Connection screen.
◦ If the Installation Failure screen appears: 1. Click Start Over. 2. Click Exit on Start Setup screen and finish setup. ◦ If the Connection failed. screen appears: 1. Click Next. 2. Click Next on displayed screen. 3. Click Back to Top on Select Printer screen. 4. Click Exit on Start Setup screen and finish setup. 3. Turn off printer. 4. Restart computer. 5. Make sure you have no application software running. 6. Redo setup according to instructions on Canon website.
Cannot Find Machine while Using Wireless LAN Check1 Make sure the printer is turned on. Check2 Is icon displayed on touch screen? If the icon is not displayed, tap the icon on the lower left and select Activate wireless LAN on the Change LAN screen. Check3 Make sure printer setup is complete. If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. Check4 Look for printer again.
Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room.
Cannot Find Machine while Using Wired LAN Check1 Make sure printer is turned on. Check2 Is icon displayed on touch screen? If the icon is not displayed, tap the icon on the lower left, then select Activate wired LAN on the Change LAN screen. Check3 Make sure LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly.
Network Connection Problems Machine Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Cannot Access to Internet on Wireless LAN from Communication Device Ink Level Not Shown on Printer Status Monitor (Windows) 888
Machine Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Direct Connection Cannot Communicate with Printer via Wired LAN Cannot Print, Scan, or Fax from a Computer Connected to the Network Cannot Communicate with Printer Following Network Settings Change It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure wireless signal is strong. Monitor signal status and move printer and wireless router as necessary. Check4 • For Windows: Checking Wireless Network Status • For Mac OS: Monitoring Wireless Network Status Check5 Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Check6 Make sure you are using a valid channel.
Cannot Communicate with Printer Using Direct Connection Check1 Make sure the printer is turned on. Check2 Is the icon displayed on the touch screen? If the icon is not displayed, tap the icon on the lower left and select Activate direct connect. on the Change LAN screen. Check3 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the identifier for direct connection (SSID) specified for the printer as the connection destination for devices.
Cannot Communicate with Printer via Wired LAN Check1 Make sure the printer is turned on. Check2 Make sure the LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup.
Note • To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC Address.
Network Key Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router.
To communicate with a wireless router that uses automatically generated WEP keys, you must set the printer to use the key generated by the wireless router, entering it in hexadecimal format. ◦ For Windows: When the WEP Details screen appears after you click Search... on the Protocol Settings (Wireless LAN) screen, follow the on-screen instructions to set the WEP key length, format, and the number. For details, see If WEP Details Screen Appears.
Administrator Password Set for Machine Unknown Initialize the printer settings. Select Reset all to restore administrator password to default. Reset setting After initializing the printer settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings When you replace a wireless router, redo the network setup for the printer. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If this does not solve the problem, see below.
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer.
Printing Is Slow Check1 Printer may be printing or scanning a large job from another computer. Check2 When using wireless LAN, make sure the printer is not placed too far away from the wireless router. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete.
Cannot Access to Internet on Wireless LAN from Communication Device Check1 Is your device connected to printer using direct connection? If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router.
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver.
Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly (Windows) Checking Network Information Restoring to Factory Defaults 902
Message Appears on Computer During Setup Screen to Enter Password Appears During Setup Encryption Settings Screen Appears When Wireless Router Selected "You have connected the printer to the non encrypted wireless network" Appears Screen to Enter Password Appears During Setup The following screen appears if the printer is set up for use with a network and an administrator password has been set. • For Windows: • For Mac OS: Enter the administrator password set for the printer.
Encryption Settings Screen Appears When Wireless Router Selected This screen appears automatically if the selected wireless router is encrypted. Set the same encryption settings as those set for the wireless router. • For Windows: For more on encryption settings, see Performing/Changing Wireless LAN Settings. • For Mac OS: For more on encryption settings, see Changing Settings in Wireless LAN Sheet.
Packets Are Sent Constantly (Windows) When IJ Network Scanner Selector EX2 is enabled, it periodically transmits packets to check communication with the printer over the network. If you are using your computer in a network environment other than the one used to set up the printer, disable IJ Network Scanner Selector EX2. icon on the notification area on the To disable IJ Network Scanner Selector EX2, right-click the desktop and select Disable Canon IJ Network Scanner Selector EX2.
Checking Network Information Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC address, print out the network settings information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings.
The IP address and MAC address of your computer appear. If your computer is not connected to a network, the IP address does not appear. • For Mac OS: 1. Select System Preferences from Apple menu, and then click Network. 2. Make sure network interface used by computer is selected, and then click Advanced. When you are using wireless LAN on your computer, make sure Wi-Fi is selected as network interface. When you are using wired LAN, make sure Ethernet is selected. 3. Check the IP address or MAC address.
2. Click Ping. 3. Make sure Send only XX pings (XX are numbers) is selected. 4. Enter IP address of target printer or target wireless router in Enter the network address to ping. 5. Click Ping. "XXX.XXX.XXX.XXX" is the IP address of the target device. A message such as the following appears. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms --- XXX.XXX.XXX.
Restoring to Factory Defaults Important • For Windows: Initialization erases all network settings on the printer, making printing, scanning, or faxing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup.
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet 910
Cannot Print/Scan from Smartphone/Tablet If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method.
Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of your smartphone/tablet, refer to the instruction manual provided with it. If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Check5 Make sure printer is not too far away from wireless router.
Check6 Make sure printer is not too far away. Locate your smartphone/tablet close enough to communicate with the printer. Check7 Check for obstructions. Wireless communication between different rooms or floors is generally poor. Move the printer as necessary. Check8 Make sure there is no source of radio wave interference nearby. If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference.
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 914
Printing Does Not Start Check1 Make sure printer is securely plugged in and press ON button to turn it on. The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. The POWER lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Changing the Printer Operation Mode (Mac OS) Check5 If printing from a computer, delete unnecessary print jobs. • For Windows: Deleting the Undesired Print Job • For Mac OS: Deleting the Undesired Print Job Check6 Is your printer's printer driver is selected when printing? The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series Printer" (where "XXX" is your printer's name) is selected in the Print dialog box.
• If printing does not start even though the printer is connected to the computer using a USB cable and the port named "USBnnn" is selected: In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is not displayed on Start screen, select Search charm, and then search for "My Printer". Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, and then select your printer's name.
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using.
• When a Support Code and a Message Are Displayed on Touch Screen: To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note • You can also search for details on resolving the errors indicated by the support code shown.
Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Back of Paper Is Smudged Uneven or Streaked Colors 921
Cannot Complete Printing Check1 Select setting not to compress printing data. (Windows) If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK. * Clear the check box once printing is complete.
Part of Page Is Not Printed (Windows) Check Are you using automatic duplex printing? If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm shorter than usual. Therefore, the bottom of the page may not be printed. To prevent this, set reduced printing on the printer driver. Important • Reducing the printing size may affect the layout of your document.
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 924
White Streaks Appear Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Check status of ink tanks. Replace ink tank if ink has run out. Replacing Ink Tanks Print nozzle check pattern and perform any necessary maintenance operations such as print head cleaning. Check3 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
• When copying, see also the sections below: Check5 Is platen glass or glass of ADF dirty? Clean the platen glass or the glass of ADF. Cleaning the Platen Glass and Document Cover Note • If the glass of ADF is dirty, black streaks appear on the paper as shown below. Check6 Make sure original is loaded correctly on platen glass or in ADF.
Lines Are Misaligned Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Perform print head alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. See Aligning the Print Head Manually. Check3 Increase print quality and try printing again.
Lines Incomplete or Missing (Windows) Check1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Check2 Is print data extremely large? Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in the dialog that appears. * This may reduce print quality.
Images Incomplete or Missing (Windows) Check1 Select setting not to compress printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK. * Clear the check box once printing is complete.
Ink Blots / Paper Curl Ink Blots Paper Curl Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 If intensity is set high, reduce intensity setting and try printing again. If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. • Printing from your computer Check the intensity setting in the printer driver.
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Check paper type. Make sure you are using the right paper for what you are printing. Supported Media Types Check3 Correct curl before loading paper. When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is.
1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing. This may improve the print result.
◦ For Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility. If intensity is set high, reduce intensity setting and try printing again. Check5 If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion.
Check9 Is inside of printer dirty? During duplex printing, ink may stain the inside of the printer, smudging the printout. Perform the bottom plate cleaning to clean the inside of the printer. Cleaning Inside the Machine (Bottom Plate Cleaning) Note • To prevent staining inside the printer, be sure to set the correct paper size. Check10 Set longer ink drying time. This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Make sure printer is turned on. 2.
Back of Paper Is Smudged Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Machine (Bottom Plate Cleaning) Note • During duplex printing or too much printing, ink may stain the inside of the printer.
Uneven or Streaked Colors Uneven Colors Streaked Colors Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations such as print head cleaning. Check2 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again. • If problem is not resolved after performing print head cleaning twice: Perform print head deep cleaning. If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it.
No Ink Comes Out Check1 Has ink run out? Check the support code on the touch screen and take the appropriate action to resolve the error. List of Support Code for Error Check2 Are print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
Paper Does Not Feed Properly/"No Paper" Error Check1 Make sure paper is loaded. Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, flip through the paper before loading it. In addition, when you load paper with some paper remaining in the cassette, flip through the remaining paper and the newly loaded paper before loading. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When printing on envelopes, see Loading Paper, and prepare the envelopes before printing. Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly. Check5 Make sure media type and paper size settings match with loaded paper. Check6 Clean paper feed roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary.
Automatic Duplex Printing Problems Is automatic duplex printing selected? Check1 • For Windows: Make sure Duplex Printing and Automatic check boxes are selected on Page Setup sheet in the printer driver setup window. Duplex Printing • For Mac OS: Make sure Two-Sided check box is selected on the Print dialog. Duplex Printing Check2 Make sure loaded paper size is suitable for automatic duplex printing. The paper sizes suitable for automatic two-sided printing are A4 and Letter.
Note • For Windows: To switch to manual duplex printing, follow the procedure below. Open the printer driver setup window, clear Automatic check box on Page Setup sheet, and reprint. When performing manual duplex printing, note the following. • If you are printing three or more pages of a document with manual duplex printing, one side of each sheet is printed first. Turn over and reload the paper to print the reverse sides. Do not change the order of the sheets.
Copying/Printing Stops Check1 Is paper loaded? Make sure paper is loaded. If necessary, load paper. Check2 Do documents to be printed have many photographs or illustrations? It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working. Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the printer may pause temporarily. In either case, wait until the process is complete.
Cannot Print Using AirPrint Check1 Make sure printer is turned on. If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN. Check2 Check3 Make sure printer has enough paper and ink. Check4 Make sure no error message is displayed on printer's touch screen.
Scanning Problems (Mac OS) Scanning Problems Scan Results Are Unsatisfactory IJ Scan Utility Error Messages Scanner Driver Error Messages 945
Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Originals at One Time Slow Scanning Speed "There is not enough memory.
Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 3 Check 4 Restart the computer.
Scanner Driver Does Not Start Check 1 Make sure that the scanner driver is installed. If not installed, install the scanner driver from our website. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Make sure that the application supports the ICA (Image Capture Architecture) driver. You cannot start the scanner driver from applications not supporting the ICA driver.
Error Message Appears and the Scanner Driver Screen Does Not Appear Check 1 Make sure that your scanner or printer is turned on. Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. Check 2 Check 3 Connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Check 5 Make sure that the scanner driver is installed.
Cannot Scan Multiple Originals at One Time Check 1 Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) Check 2 Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually.
Slow Scanning Speed Check 1 To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2 Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Corrections and Color Adjustments" for details. In IJ Scan Utility, deselect the Correct slanted text document / Detect the orientation of text document and rotate image checkbox and scan again.
"There is not enough memory." Message Is Displayed Check 1 Exit other applications and try again. Check 2 Reduce the resolution or output size and scan again.
Computer Stops Operating during Scanning Check 1 Restart the computer, reduce the output resolution and scan again. Resolution Check 2 Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution). In Folder to Save Temporary Files of IJ Scan Utility, specify a folder on a drive with sufficient free space.
Scanned Image Does Not Open Check If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Scan Results Are Unsatisfactory Moire Appears in Scan Results Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Original Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor 955
Moire Appears in Scan Results Check 1 Increase the scanning resolution. Resolution Check 2 Take the following measures and scan again. • Set one of the following settings in the Settings (Document Scan) dialog, Settings (Custom Scan) dialog, Settings (Scan and Stitch) dialog, Settings (OCR) dialog or Settings (E-mail) dialog of IJ Scan Utility, then scan from the IJ Scan Utility main screen.
Scan Quality (Image Displayed on the Monitor) Is Poor Check 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNG in Data Format of the Settings dialog. Resolution Settings Dialog Check 2 Set the display size to 100 %. Some applications do not display images clearly if the display size is too small. Check 3 If moire (stripe pattern) appears, take the following measures and scan again.
Scanned Image Is Surrounded by Extra White Areas Check Specify the scan area. Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window.
Cannot Scan at the Correct Size Check Make sure that the items are placed correctly.
Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Check 1 Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) Check 2 Check that the settings match the item to be scanned. If you cannot scan properly by automatically detecting the item type, specify the item type and size.
Original Is Placed Correctly, but the Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source, deselect the Correct slanted text document checkbox and scan the item again.
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1 Change the display setting in the application. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution setting and scan again. Check 2 The higher the resolution, the larger the resulting image will be.
IJ Scan Utility Error Messages If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution. Error Code Error Message Solution 152 There is not enough memory. Exit other applications to increase available memory. • The memory required to start IJ Scan Utility cannot be obtained; exit other applications. 153 The image you attempted to scan is in a size that cannot be opened in the specified application.
234 This scan function is not supported by the selected model. Select a different scan function. • Select a different scan function. 242 Cannot write file. • Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog or Save in in the corresponding Settings dialog . 243 Cannot read file.
Scanner Driver Error Messages Error Message Solution Error in scanner. See the manual for solutions. • Make sure that your scanner or printer and the computer are connected correctly. • Your scanner or printer may be damaged. Restart the computer, then reconnect your scanner or printer. If the same error message still appears, contact the service center. • Make sure that your scanner or printer is turned on. • Make sure that the selected scanner is correct. Refer to the application's manual for details.
Faxing Problems Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems 966
Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering Numbers Errors Often Occur When You Send a Fax 967
Cannot Send a Fax Check1 Is power turned on? • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically. • If you unplugged the power cord after pressing the ON button to turn off the power (the POWER lamp is off), reconnect it, and then press the ON button to turn on the power. • If the power was turned off due to power failure, etc.
FAX settings Is Dial tone detect set to ON? Check6 Resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings. FAX settings Is fax number registered correctly in printer's directory? Check7 Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's directory, and then send the document again.
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering Numbers Check Have you already selected recipient from redial history, or already dialed a number by entering the fax/telephone numbers? You can dial one recipient by selecting from the redial history or by entering the fax/telephone numbers as the recipient of sequential broadcasting.
Errors Often Occur When You Send a Fax Check Check telephone line condition or connection. If the telephone line or connection is poor, reducing the transmission start speed may correct the error. Reduce the transmission start speed on TX start speed in Adv. communication settings in Advanced FAX settings under FAX settings.
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Printer Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax 972
Cannot Receive a Fax, Cannot Print a Fax Is the power turned on? Check1 • You cannot receive faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically. • If you unplugged the power cord after pressing the ON button to turn off the power (the POWER lamp is off), reconnect it, and then press the ON button to turn on the power.
Connecting Telephone Line Is a different size of paper from that specified by Page size in FAX paper Check5 settings loaded? If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the printer's memory (Memory Reception). Load the same size of paper as that specified by Page size, and then tap OK on the touch screen.
If you select Reject for any setting items in Caller rejection in Security control under FAX settings, the printer rejects calls for setting item selected Reject. For details on how to set, see Using Caller ID Service to Reject Calls.
Printer Does Not Switch Automatically between Voice and Fax Calls Check Is receive mode set to FAX only mode? If FAX only mode is selected for Receive mode settings, there will be no automatic switching between voice and fax calls. Set the receive mode to TEL priority mode, DRPD*1, or Network switch*2. If the receive mode is TEL priority mode and an answering machine is connected to the printer, check whether a proper message is played back when the answering machine answers.
Quality of Received Fax is Poor Check1 Check scan settings of sender's fax device. Ask the sender to adjust the scan settings of the fax device. Check2 Is ECM RX set to OFF? Select ON for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings. If ECM RX is enabled, the sender's fax device resends the fax after correcting errors automatically.
Cannot Receive a Color Fax Check Is ECM RX set to OFF? If OFF is select for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings, the printer cannot receive color faxes. The printer will disconnect the telephone line or receive color faxes in black & white according to the setting of the sender's fax device. Set ECM RX to ON.
Errors Often Occur When You Receive a Fax Check1 Check telephone line condition or connection. If the telephone line or connection is poor, reducing the reception start speed may correct the error. Reduce the reception start speed on RX start speed in Adv. communication settings in Advanced FAX settings under FAX settings. FAX settings Check2 Is sender's fax device operating normally? Contact the sender and ask the sender to check whether the fax device is operating normally.
Cannot Send a Fax Clearly Check1 Is document loaded correctly? Remove the document, and then reload it on the platen glass or in the ADF. Loading Originals Check2 Is platen glass and/or inner side of document cover and/or glass of ADF dirty? Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, and then reload the document. Cleaning the Platen Glass and Document Cover Note • If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Telephone Problems Cannot Dial Telephone Disconnects During a Call 981
Cannot Dial Check1 Is telephone line cable connected correctly? Check that the telephone line cable is connected correctly. Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly? Check the telephone line type setting and change it as necessary.
Telephone Disconnects During a Call Check Is telephone line cable or telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly.
Mechanical Problems Power Does Not Come On USB Connection Problems Cannot Communicate with Machine via USB Display on Touch Screen Is Off Touch Screen Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows) 984
Power Does Not Come On Check1 Press ON button. Check2 Make sure power plug is securely connected to printer, and then turn it back on. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed. Check following to make sure your system environment supports Hi-Speed USB connection.
Cannot Communicate with Machine via USB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Check3 Do not start IJ Network Tool while printing. (Mac OS) Check4 Do not print while IJ Network Tool is running. (Mac OS) Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver.
Display on Touch Screen Is Off • If POWER lamp is off: The printer is not on. Check that the power cord is connected and press the ON button. • If POWER lamp is lit: The touch screen may be in screen-saver mode. Tap the touch screen.
Touch Screen Shows Wrong Language Follow the instructions below to select your language. 1. Press HOME button and wait for about 5 seconds. 2. Flick HOME screen and tap Setup. Using the Operation Panel 3. Tap Device settings. 4. Tap fifth setting item from top. 5. Tap a language for touch screen.
Print Head Holder Does Not Move to Replacement Position Important • The print head holder moves to the position for replacing only when an ink tank runs out of ink. If no ink tanks run out of ink, the print head holder does not move even though you open the front cover. Check1 Is POWER lamp off? Check if the POWER lamp is lit. The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit, and then open the front cover again.
Printer Status Monitor Not Displayed (Windows) Check1 Is printer status monitor enabled? Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on Option menu if it is not selected.
Installation and Download Problems Cannot Install MP Drivers Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) 992
Cannot Install MP Drivers For Windows: For Mac OS: For Windows: • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 10, click Start button > File Explorer, and then click This PC from list on left. ◦ In Windows 8.1 or Windows 8, select Explorer icon in Taskbar on Desktop, and then select This PC (Computer for Windows 8) from list on left.
• If you cannot get past the Printer Connection screen: Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen • Other cases: Reinstall the MP Drivers. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website.
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following. Check1 Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website.
Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. The latest MP Drivers for your model are available for download on the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded. In the connection method selection screen, select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use.
Errors and Messages An Error Occurs A Message for Faxing Is Displayed on Fax Standby Screen Message Appears 997
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the touch screen. When a Support Code and a Message Are Displayed on Computer Screen: • For Windows: • For Mac OS: * The screen differs depending on the OS you are using.
For more on resolving errors with support codes, see List of Support Code for Error. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see An Error Occurs.
A Message for Faxing Is Displayed on Fax Standby Screen If a message is displayed on the Fax standby screen, take the corresponding action described below. Message Action Auto redial The printer is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the printer to automatically redial the number.
Set Print when out of ink in Auto print settings under FAX settings to Print. However, part or all of the fax may not be printed since the ink has run out. Also, the contents of the fax will not be stored in the printer's memory. If the ink has already run out, we recommend that Do not print be selected for Received documents in Auto print settings under FAX settings to store the received fax in the printer's memory.
Memory is full. The printer's memory is full because it has sent/received too many documents, or a detailed document. Print the faxes stored in the printer's memory or save them on the USB flash drive, and delete them from the printer's memory. Document Stored in Printer's Memory When sending a fax, resend it. If this message still appears, delete the faxes stored in the printer's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes.
Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer or on the touch screen for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the touch screen, see below. Message Appears on Touch Screen If a message appears on the computer, see below.
• Characters other than printer name or IJ Scan Utility are displayed on Created with on the Details screen. • "?" is displayed on the preview screen. ◦ Data edited or processed on a computer must be printed from the computer. • The specified PDF file contains unprintable data. Some portions may not be printed. PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed. In this case, print from the computer. • Check the page size and tap [OK].
Error Regarding Automatic Duplex Printing Is Displayed See Automatic Duplex Printing Problems and take the appropriate action. Check Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on. Check the error message that appears on the computer and click OK. The printer starts printing. See Unplugging the Machine for unplugging the power cord. Important • If the printer is unplugged, all the faxes stored in the printer's memory are deleted.
• In Windows Vista, right-click "Canon XXX series Printer" icon (where "XXX" is your printer's name), and then select Properties. 4. Click Ports tab to check port settings. Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing in Printer column is selected for Print to the following port(s). • If setting is incorrect: Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
2. Double-click Universal Serial Bus controllers and USB Printing Support. If the USB Printing Support Properties screen does not appear, make sure the printer is correctly connected to the computer. Check3 Make sure printer is properly connected to computer. 3. Click General tab and check for a device problem. If a device error is shown, see Windows Help to resolve it.
• If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note • When the information is being sent, a warning such as an Internet security message may appear. Make sure the program name is "IJPLMUI.exe" and allow it.
Note • A confirmation/warning dialog box may appear when installing, uninstalling or starting up software. This dialog box appears when administrative rights are required to perform a task. If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change.
• If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear.
2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash. 4. Restart computer. Empty Trash and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1.
If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the printer and contact the seller you bought it from or your nearest Canon service center.
List of Support Code for Error Support code appears on the touch screen and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the touch screen and computer screen and take the appropriate action in response.
5400 5500 5501 5B00 5B01 5C01 • 6000 to 6ZZZ 6000 6500 6502 6700 6701 6800 6801 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 • 7000 to 7ZZZ 7100 7200 7201 7202 7203 7204 7205 • 9000 to 9ZZZ 9000 9500 • A000 to ZZZZ B202 B203 B204 B205 B502 B503 B504 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below.
1300 Cause Paper is jammed inside front cover. What to Do If the paper is jammed inside the front cover, remove the paper by following these steps. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax are stored in the printer's memory. Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug when turning off the printer.
3. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 4. Pull paper out slowly, so as not to tear it.
5. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the print head holder? • Any small bits of paper left in the printer? • Any paper left in the left and right empty spaces (C) in the printer? 6. Close front cover. 7. Tap OK on printer's touch screen.
When the paper is jammed while layout printing, 2 on 1 copying, or 4 on 1 copying is in progress, it is possible that some pages are not printed if you resume printing after clearing the paper jam error. In this case, cancel printing and reprint from the beginning. • If you turned off the printer while taking the appropriate action of the paper jam error: All jobs in the print queue are canceled. Redo the printing.
1303 Cause Paper is jammed inside rear cover. What to Do If the paper is jammed inside the rear cover, follow these steps to remove the paper. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax are stored in the printer's memory. Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug when turning off the printer.
4. Pull out paper slowly. Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper. 5. Close rear cover slowly. Close the rear cover then slide it to the right. Slide the rear cover so that the mark on the rear cover aligns with the 6. Reload paper and tap OK on printer's touch screen.
• If the paper is jammed while printing the faxes or the fax report in progress: After clearing the paper jam error and tapping OK on the touch screen of the printer, the printer resumes printing from the page where the paper was jammed. • If the paper is jammed while printing from a computer or copying in progress: After clearing the paper jam error and tapping OK on the touch screen of the printer, the printer resumes printing from the next page where the paper was jammed.
1313 Cause Paper is jammed inside rear cover as printer pulled in printed paper. What to Do If the paper is jammed inside the rear cover as the printer pulled in the printed paper, remove the paper by following these steps. Important • If the printed paper piles up on the paper output slot, the printer may pull it in and the paper is jammed inside the printer. Remove the printed paper from the paper output tray before it amounts to 75 sheets.
3. Open rear cover. Slide the rear cover to the left then open it. 4. Pull out paper slowly. Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper. 5. Close rear cover slowly. Close the rear cover then slide it to the right.
6. Reload paper and tap OK on printer's touch screen. • If the paper is jammed while printing the faxes or the fax report in progress: After clearing the paper jam error and tapping OK on the touch screen of the printer, the printer resumes printing from the page where the paper was jammed.
1314 Cause Paper is jammed inside rear cover during automatic duplex printing. What to Do If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper by following these steps. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax are stored in the printer's memory. Turn off the printer after making sure it has completed sending or receiving all the faxes.
4. Pull out paper slowly. Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper. 5. Close rear cover slowly. Close the rear cover then slide it to the right. Slide the rear cover so that the mark on the rear cover aligns with the 6. Reload paper and tap OK on printer's touch screen.
• If the paper is jammed while printing the faxes or the fax report in progress: After clearing the paper jam error and tapping OK on the touch screen of the printer, the printer resumes printing from the page where the paper was jammed. • If the paper is jammed while printing from a computer or copying in progress: After clearing the paper jam error and tapping OK on the touch screen of the printer, the printer resumes printing from the next page where the paper was jammed.
2801 Cause Document is jammed in ADF. What to Do Remove the document following the procedure below. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax are stored in the printer's memory. Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug when turning off the printer. If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
5. Close document feeder cover and turn on printer. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the printer, or if the document jam error continues after removing the document, contact your nearest Canon service center to request a repair. Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
If you cannot remove the document or the document tears inside the printer, or if the document jam error continues after removing the document, contact your nearest Canon service center to request a repair.
Other Cases Check the following: Check1 Is anything blocking paper output slot? Check2 Is rear cover attached properly? Check3 Is paper curled? Correct curl before loading paper.
1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. What to Do Take the corresponding actions below. • Load paper in the cassette 1. • Align the paper guides with the both edges of the paper when you load paper in the cassette 1. After carrying out the above measures, tap OK on the touch screen. Note • The loadable paper differs depending on the paper source.
1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. What to Do Take the corresponding actions below. • Load paper in the cassette 2. • Align the paper guides with the both edges of the paper when you load paper in the cassette 2. After carrying out the above measures, tap OK on the touch screen. Important • The loadable paper differs depending on the paper source.
1200 Cause Front cover is open. What to Do Close the front cover and wait for a while. Do not close it while you are replacing an ink tank.
1309 Cause Paper size that is not compatible with automatic duplex printing is specified. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
1310 Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure paper of the correct size is loaded. Tap OK on the touch screen to eject the paper and restart printing from the front of the next piece of paper. The reverse side of the ejected sheet is not printed.
1319 Cause Size of paper is not compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
1575 Cause Ink cannot be correctly detected. What to Do If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
1600 Cause Ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the machine with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
1660 Cause An ink tank is not installed. What to Do Install the ink tank.
1688 Cause The ink has run out. What to Do Replace the ink tank and close the front cover. Printing under the current condition may damage the machine. If you want to continue printing in this condition, you need to disable the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized.
1700 Cause Ink absorber is almost full. What to Do Tap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a repair.
1701 Cause Ink absorber is almost full. What to Do Tap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a repair.
1754 Cause The ink tank is not installed properly. What to Do Open the front cover. Then push the ink tank. After installing the ink tank properly, close the front cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • The ink tank that was once installed cannot be removed until the ink runs out.
1755 Cause The ink has run out. What to Do To maintain both machine and print quality, the machine cannot continue printing under the ink out condition. Cancel printing and replace the ink tank before printing again. Important • Do not remove an ink tank until a new one is prepared to be installed. • Once you remove an ink tank, the machine will not operate until a new one is installed. • Once you remove an ink tank, the machine will not operate even if the removed ink tank is just reinstalled.
1872 Cause Cassette 1 is not inserted. What to Do Insert the cassette 1. Note • Once the cassette 1 is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 1. • To cancel printing, press the printer's Stop button.
1873 Cause Cassette 2 is not inserted. What to Do Insert the cassette 2. Note • Once the cassette 2 is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 2. • To cancel printing, press the printer's Stop button.
1874 Cause Cassette 1 and cassette 2 are not inserted. What to Do Insert the both cassettes. Note • Once the cassette is installed, the screen for setting cassette paper information appears. Set the paper information for the paper in the cassette 1 and the cassette 2. • To cancel printing, press the printer's Stop button.
1890 Cause Protective material or tape may still be attached to print head holder. What to Do Open the front cover and make sure the protective material and tape have been removed from the print head holder. If the protective material or tape is still there, remove it and close the front cover. If this does not solve the problem, contact your nearest Canon service center to request a repair.
2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Printing photos directly is possible with a USB flash drive.
2002 Cause An unsupported USB hub is connected. What to Do If a USB flash drive is connected to the printer through the USB hub, disconnect the hub from the printer. Connect a USB flash drive directly to the printer.
2111 Cause Paper settings for printing or copying differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen.
What to Do Tapping OK on the touch screen again, the screen below appears. Select the appropriate action. Note • All of the options below may not appear, depending on the setting. Print with the loaded paper. Select this option to print or copy on the paper in the cassette 1, without changing the paper settings. For example, if the paper setting is A5, and A4 is set in the cassette paper information, the A5 size setting is used to print or copy on the A4 paper in the cassette 1.
Once you have changed the paper, the screen for setting the cassette paper information appears. Set the paper information for the paper in the cassette 1. Note • If you do not know what paper information to set, press the Back button. The previous screen appears, showing the paper size and media type. Check the paper settings and set them as the cassette paper information. • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen.
2112 Cause Paper settings for printing or copying differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen.
What to Do Tapping OK on the touch screen again, the screen below appears. Select the appropriate action. Note • All of the options below may not appear, depending on the setting. Print with the loaded paper. Select this option to print or copy on the paper in the cassette 2, without changing the paper settings. For example, if the paper setting is A4, and Legal is set in the cassette paper information, the A4 size setting is used to print or copy on the Legal paper in the cassette 2.
Once you have changed the paper, the screen for setting the cassette paper information appears. Set the paper information for the paper in the cassette 2. Note • If you do not know what paper information to set, press the Back button. The previous screen appears, showing the paper size and media type. Check the paper settings and set them as the cassette paper information. • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen.
2113 Cause Paper settings for printing or copying differ from cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen.
What to Do Tapping OK on the touch screen again, the screen below appears. Select the appropriate action. Note • All of the options below may not appear, depending on the setting. Print with the loaded paper. Select this option to print or copy on the paper in the cassette 1 and the cassette 2, without changing the paper settings.
Once you have changed the paper, the screen for setting the cassette paper information appears. Set the paper information for the paper in the cassette 1 and in cassette 2. Note • If you do not know what paper information to set, press the Back button. The previous screen appears, showing the paper size and media type. Check the paper settings and set them as the cassette paper information. • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen.
2121 Cause Cassette 1 paper settings are incomplete. What to Do If screen below is shown, the cassette 1 paper settings are incomplete. Tap Register on the touch screen of the printer to finish setting the cassette 1 paper settings.
2122 Cause Cassette 2 paper settings are incomplete. What to Do If screen below is shown, the cassette 2 paper settings are incomplete. Tap Register on the touch screen of the printer to finish setting the cassette 2 paper settings.
2500 Cause Cause of following may have occurred failure of automatic print head alignment. • Print head nozzles are clogged. • Paper of size other than A4 or Letter is loaded in the cassette 1. • Paper output slot is exposed to strong light. What to Do Tap OK on the touch screen and take the corresponding actions below. • Check the print head condition by printing the nozzle check pattern. • Load one sheet of A4/Letter-sized plain paper in the cassette 1 and perform automatic print head alignment again.
2700 Cause Possible causes include the following. • An error occurred during copying and some time elapsed. • Document is remained in ADF. • An error occurred during scanning and the document is remained in ADF. What to Do Take the corresponding actions below. • When you copy, tap OK on the touch screen and retry copying. • When the document is remained in the ADF, tap OK on the touch screen to feed out the document. • When you scan, press the Stop button to cancel the scanning, and try to scan again.
2802 Cause No document in ADF. What to Do Tap OK on the touch screen to resolve the error and operate again after loading documents.
2803 Cause Document is too long or is jammed in ADF. What to Do Tap OK on the touch screen. Then make sure the document you are loading meets the printer's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax are stored in the printer's memory.
5. Close document feeder cover and turn on printer. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the printer, or if the document jam error continues after removing the document, contact your nearest Canon service center to request a repair. Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
If you cannot remove the document or the document tears inside the printer, or if the document jam error continues after removing the document, contact your nearest Canon service center to request a repair.
2805 Cause Document cover is open. What to Do Close the document cover and tap OK on the touch screen of the printer.
3401 Cause Reserve copy is canceled. What to Do Tap OK on the touch screen of the printer.
3402 Cause Printer could not make copies because its memory is full. What to Do Tap OK on the touch screen of the printer. Wait for a while and retry copying.
3403 Cause Printer could not make copies because its memory is full. What to Do Tap OK on the touch screen of the printer. Wait for a while and retry copying.
3404 Cause Document is remained in ADF. What to Do Wait for a while. Copying will start.
3405 Cause Printer could not make copies because its memory is full. What to Do Tap OK on the touch screen of the printer. Wait for a while and retry copying.
3406 Cause Printer could not make copies because its memory is full. What to Do Tap OK on the touch screen of the printer. Wait for a while and retry copying.
3407 Cause Loading next sheet is required. What to Do Load the next sheet and tap OK on the touch screen of the printer.
3408 Cause Preview screen is displayed on printer's touch screen. What to Do After seeing the preview, tap OK on the touch screen of the printer.
3410 Cause Cannot reserve copying job because printer is scanning a sheet. What to Do Wait for a while and reserve copying job.
3411 Cause You can reserve copying job. What to Do If you reserve a copying job, load the original and press the printer's Color button for color copying or the printer's Black button for black & white copying.
3412 Cause Scanning original has failed. What to Do Tap OK on the touch screen of the printer, and then follow the actions below. • Make sure that the original is placed on the platen glass. • Make sure that the original is set in the correct position and orientation. After carrying out the above actions, retry scanning or copying. If the error is still not resolved, specify the size of the original. Important • The original that is smaller than 1.2 inches (3 cm) square may not be scanned correctly.
3413 Cause Prevent paper abrasion has been set. What to Do If you continue printing in the current setting, tap Yes. Prevent paper abrasion may reduce the print speed. If you disable this setting, tap No. Touch the HOME button, select Setup, Device settings, and Print settings, and then set Prevent paper abrasion to OFF.
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the address and port number of the outgoing mail server (SMTP server) in mail server settings are correct with Remote UI. Setting Mail Server If the error is not resolved, check your mail server condition. For settings and condition of your mail server, contact the administrator of mail server.
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the address and port number of the incoming mail server (POP3 server) in mail server settings are correct with Remote UI. Setting Mail Server If the error is not resolved, check your mail server condition. For settings and condition of your mail server, contact the administrator of mail server.
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the settings for secure connection (SSL) of your mail server and printer are match. For printer's settings for secure connection (SSL), use Remote UI. Setting Mail Server For setting for secure connection (SSL) of your mail server, contact the administrator of mail server.
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the settings for secure connection (SSL) of your mail server and printer are match. For printer's settings for secure connection (SSL), use Remote UI. Setting Mail Server For setting for secure connection (SSL) of your mail server, contact the administrator of mail server.
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the settings item for the outgoing mail server (SMTP server) are correct with Remote UI. Setting Mail Server If the error is not resolved, check your mail server condition. For settings and condition of your mail server, contact the administrator of mail server.
3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the outgoing account and outgoing password in mail server settings are correct with Remote UI. Setting Mail Server If the error is not resolved, check your mail server condition. For settings and condition of your mail server, contact the administrator of mail server.
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the settings item for the incoming mail server (POP3 server) are correct with Remote UI. Setting Mail Server If the error is not resolved, check your mail server condition. For settings and condition of your mail server, contact the administrator of mail server.
3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the incoming account and incoming password in mail server settings are correct with Remote UI. Setting Mail Server If the error is not resolved, check your mail server condition. For settings and condition of your mail server, contact the administrator of mail server.
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the APOP authentication settings of your mail server and printer are match. For printer's APOP authentication setting, use Remote UI. Setting Mail Server If the error is not resolved, check your mail server condition. For APOP authentication setting of your mail server, contact the administrator of mail server.
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen of the printer. Make sure that the mail server settings are correct with Remote UI. Setting Mail Server If the error is not resolved, check your mail server condition. For settings and condition of your mail server, contact the administrator of mail server.
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen of the printer. Specify the correct destination's mail address, and then retry sending mail.
3425 Cause Cause of following may have occurred failure of sending mail. • File size of scanned data is too large. • Printer's memory is full. What to Do Tap OK on the touch screen of the printer. Take the corresponding actions below. • Lower the resolution and retry to scanning. • Reduce the documents and retry to scanning. If the error is not resolved, take the corresponding actions below. • Check the maximum attachment file size for sending the scanned data.
3426 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1. When ready, tap OK on the touch screen of the printer.
3427 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 1 without changing its orientation. When ready, tap OK on the touch screen of the printer.
3428 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 1 without changing its orientation. When ready, tap OK on the touch screen of the printer.
3429 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 1. When ready, tap OK on the touch screen of the printer.
3430 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2. When ready, tap OK on the touch screen of the printer.
3431 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 2 without changing its orientation. When ready, tap OK on the touch screen of the printer.
3432 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, fit the paper back into the cassette 2 without changing its orientation. When ready, tap OK on the touch screen of the printer.
3433 Cause First side printing is complete when manual duplex printing. What to Do Prepare to print the other side. Keeping the printed side facing up, rotate the paper 180 degrees so that the front edge of the printed paper faces away from you and fit the paper back into the cassette 2. When ready, tap OK on the touch screen of the printer.
4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon ink tanks are installed properly for all colors, and retry the printing.
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
4104 Cause Paper size or media type that cannot be fed from cassette 2 is specified. What to Do Press the printer's Stop button to cancel printing. Specify the paper size setting to A4, Letter, or Legal and specify the media type setting to Plain Paper. Then print again. Note • If you will not change the paper size setting or the media type setting, select the cassette 1 as the paper source. If this is the case, register the cassette 1 paper information properly.
5011 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5012 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5040 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5050 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5051 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5102 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5103 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5104 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5105 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5203 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5204 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5205 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5206 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5207 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5208 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5209 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5400 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
5500 Cause Ink tank has not been properly recognized. What to Do Contact the service center.
5501 Cause Ink tank has not been properly recognized. What to Do Contact the service center.
5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
5B01 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
5C01 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6500 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6502 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6700 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6701 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6800 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6801 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6900 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6901 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6902 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6910 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6911 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6920 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6921 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6930 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6931 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6932 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6933 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6936 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6937 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6938 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6939 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
693A Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6940 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6941 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6942 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6943 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6944 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6945 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
6946 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
7100 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
7200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
7201 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
7202 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
7203 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
7204 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
7205 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
9000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
9500 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
B202 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
B203 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
B204 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
B205 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
B502 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
B503 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
B504 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug, all the faxes stored in the printer's memory are deleted.
C000 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
