User Manual

When printing on envelopes, see Loading Paper, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Make sure media type and paper size settings match with loaded paper.
Check6
Clean paper feed roller.
Cleaning Paper Feed Rollers
Note
Cleaning the paper feed roller abrades it, so do this only when necessary.
Check7
If two or more sheets of paper feed from cassette at once, clean inside of
cassette.
For information on cleaning the inside of the cassette, see
Cleaning Cassette Pads.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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