Specifications

Appendix
52
Message List
If a trouble occurs with the printer connected, an error message or a warning message is
displayed on the Status Monitor.
Message
Description
Action
No media.
An attempt was made to print while
no printing media has been loaded.
Load the print media.
End of media.
The end of the printing media was
reached while printing was in
progress.
Take out the printing media
from the printer, and replace it
with new printing media.
End of ribbon.
The end of the ribbon cassette was
reached while printing was in
progress.
Install a new ribbon cassette.
Start of media not
detect.
An operation was attempted while
the printing media was not inserted
properly.
Take out the printing media,
reinstall it correctly,
No ribbon cassette.
An attempt was made to print while
no ribbon cassette was installed.
Install a ribbon cassette.
Cutter initialization
error
It is impossible to initialize the cutter
position for some reason.
Power the printer off and on
again.If the same message
appears again, contact your
nearest dealer.
Media JAM
Tube or label tape is jammed.
Remove the jammed printing
media according to “If a Tube or
Label Tape Becomes Jammed”
in the Mk2500 User's Guide.
Cover is open
An operation was attempted while
the cover was open.
Close the cover.
Feeder error.
An error occurred in the optional
tube feeder due to some cause.
Consult the User's Manual for
the tube feeder.
Head home sensor
error
It is impossible to move the print
head to the printing position for
some reason.
Power the printer off and on
again.If the same message
appears again, contact your
nearest dealer.
Head initialization
error
It is impossible to initialize the print
head position for some reason.
Power the printer off and on
again.If the same message
appears again, contact your
nearest dealer.
Ribbon near end
Remaining ribbon is low when
printing. (approximately 10m
remaining)
Have a new ribbon cassette
ready. Replace with new ribbon
cassette if printing a long
document.
USB I/O error
A communication error has
occurred.
Check connections again.
Power the computer and printer
off and on again.