User`s guide

47
Appendices
Part 6
6.3
Troubleshooting
Symptoms Cause Action
The display remains blank when
the power is turned on.
The AC adapter is not connected
properly.
Turn the power switch off, and
then make sure that the AC adapter
is securely plugged into the power
outlet and is connected to the main
unit. Then turn the power back on.
You are not using an AC adapter
that is made for use with the
printer.
Use an AC adapter that is
specically intended for the
printer. Using another AC adapter
could result in circuit damage or
overheating.
A cause other than the above. Restore all settings to their initial
values. (page 122)
The startup display remains on the
display; the input display does not
appear.
Bad input data. Restore all settings to their initial
values. (page 122)
The printer does not print, or does
not print correctly.
No character data has been input. The printing operation cannot be
performed if no character data has
been input. Either input character
data, or else load a le and prepare
character data.
The size of the printing media
that was selected for printing does
not match the size of the printing
media that has actually been loaded
in the printer.
Conrm the size of the printing
media that is loaded in the printer,
and then select the same size.
The printing start position and the
printing vertical position are not
set correctly.
Refer to “Adjusting the printing
start position and vertical position”
(page 108) and make the correct
settings.
The ribbon cassette has not been
set correctly.
Detach the ribbon cassette, take
up the slack, and then reinstall the
ribbon cassette.
The attachment or media cassette
has not been installed correctly.
Detach the attachment or the media
cassette and then install it again.
The print media is crushed, twisted,
or otherwise misshapen.
Cut off the misshaped portion
and then install the media again.
Use printing media that is not
misshaped.
The print media is dirty. Remove the dirt.
The transport rollers are dirty. Refer to “Cleaning the transport
rollers” (page 138) and clean the
transport rollers.
The print head is dirty. Refer to “Cleaning the print head”
(page 140) and clean the print
head.
Tube cleaner is dirty. Refer to “Cleaning/Replacing the
tube cleaner for attachment” (page
140) and wipe the dirt with sponge.
Tube cleaner is worn. Replace with new cleaner. Contact
your nearest dealer to purchase
replacement tube cleaners.