MP-C635 USER MANUAL Canon
C635 MPC-635—USERS MANUAL/V000/06-99 MPC-635—USERS MANUAL/V000/08-98 CANON/MPC635/User's Man.
Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI. Portions copyrighted by Infowave Software, Inc. and Second Glance Software. ©1999 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C635 system.
Trademarks Canon and BJ are registered trademarks and BCI, Bubble Jet, MultiPASS, and UHQ are trademarks and SelectExchange is a service mark of Canon Inc. PowerPrint, SpoolMaster, and the Infowave logo are trademarks of Infowave Software, Inc. Apple, Finder, and Macintosh are registered trademarks of Apple Computer, Inc. ScanTastic is a trademark of Second Glance Software. All other product and brand names are registered trademarks, trademarks, or service marks of their respective owners.
USERS IN U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur. 3.
IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the procedures described in this User’s Manual, disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment.
USERS IN CANADA PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Information 1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.) 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company.
NOTICE The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Using Your Documentation The following documentation is supplied with the MultiPASS™ C635 to help you use your new Canon multi-talented color printer. Quick Start Guide This booklet describes how you unpack, set up, and start using your MultiPASS C635. It includes how to install the MultiPASS Desktop Manager package of software, which includes the MultiPASS C635 Printer Driver, the MultiPASS Fax Setup Utility and the ScanTastic™ for MultiPASS scanning software.
Contents 1 2 Introduction Supplies and Accessories...................................................................................... BJ Cartridges and BJ Tanks........................................................................... Canon Specialty Papers................................................................................. Getting Help From Canon .................................................................................. Servicing the MultiPASS C635 ..............................
3 4 5 Printer Settings for Various Print Media ........................................................... Loading Paper ...................................................................................................... Automatically Feeding Paper ....................................................................... Auto Feed Guidelines ................................................................................... Manually Feeding Paper .........................................................
Receiving While Copying, Printing, or Registering .......................................... Printing a Received Fax Stored In Memory ................................................ Using the Distinctive Ring Pattern Detection (DRPD) Feature ....................... Types of Ring Patterns ................................................................................. How DRPD Responds to Calls ....................................................................
8 Troubleshooting Paper Jams ........................................................................................................... Jams in the Automatic Document Feeder (ADF) ....................................... Jams in the Sheet Feeder .............................................................................. General Troubleshooting Procedures ................................................................. General Printing Problems ...........................................................
MPC_5500_FRONT Thank you for purchasing the Canon MultiPASS C635—the multitalented color printer for your home office and the whole family. We are sure that your MultiPASS C635 will provide all you need in one machine: Color Bubble Jet™ printer, plain paper fax, color copier, and color scanner. Introduction Introduction 1 This chapter introduces you to the MultiPASS C635.
Supplies and Accessories Your MultiPASS C635 supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon MultiPASS C635 so you can produce the finest output possible. Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-OK-CANON (1-800-652-2666).
Canon’s limited warranty does not cover damage caused to Canon’s Bubble Jet products that is attributable to the use of third party parts or supplies, including inks. The limited warranty remains in effect for its life once that particular damage has been properly repaired. For optimum printing results, Canon recommends that you use only Canon ink cartridges.
Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support* options including: ❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) ❍ Speak to a technician free of service charge (currently Monday– Friday 8:00 A.M.–10:00 P.M. and Saturday 12:00 P.M.–6:00 P.M. EST, excluding holidays) for products still under warranty** (1-757-413-2848) ❍ Speak to a technician for a service charge (currently $24.
The Canon MultiPASS C635 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your MultiPASS describes Canon’s limited warranty. Be sure to read the warranty information to find out about the different service options available to you. N Save your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service. Be sure to fill out the Registration card and send it in.
❍ Do not use the MultiPASS near water. If you spill liquid on or into the unit, unplug it immediately and call the Canon Customer Care Center. ❍ Slots and openings in the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the MultiPASS and to protect it from overheating, do not block or cover these openings. Do not block the openings by placing the unit on a bed, sofa, rug, or other similar surface.
Main Components of the MultiPASS C635 Front View SENDING DOCUMENT SUPPORT HOLDS DOCUMENTS AS THEY FEED INTO ADF PAPER REST SUPPORTS PAPER STACKED IN THE SHEET FEEDER Introduction Before using the MultiPASS C635, it’s a good idea to familiarize yourself with the components and understand their functions.
LINE JACK TELEPHONE/ ANSWERING MACHINE JACK MPC635_BACK Back View POWER CORD CONNECTOR MANUAL FEED SLOT USB-TO-PARALLEL CABLE CONNECTOR Inside the Printer Area PAPER THICKNESS LEVER CARTRIDGE HOLDER MPC635_INSIDE PRINTER COVER 1-8 Introduction MPC-635—USERS MANUAL/V000/06-99 Chapter 1
Using the Operator Panel 3 LCD DISPLAY 2 COLOR COPY 4 B&W FAX/COPY 1 DOCUMENT FEED LEVER GHI JKL 4 PRS DEF 2 5 TUV 7 3 MNO WXY 8 FUNCTION 6 RESOLUTION REDIAL/PAUSE COLOR COPY B&W FAX/COPY ALARM 9 SYMBOLS OPER CARTRIDGE RESUME MPC635_OPPANEL ABC 1 5 ONE-TOUCH SPEED DIAL/ FUNCTION BUTTONS STOP CODED DIAL 0 1 4 2 5 3 PRINTER RESET 6 START/COPY TONE 11 NUMBER BUTTONS 10 REDIAL/PAUSE STOP 6 ALARM 7 9 CODED DIAL 8 START/COPY P_REST_UP Introduction This section presents a b
button Use this button when sending faxes or making copies in black and white only. For black and white scanning, set the resolution from the ScanTastic for MultiPASS scanning software. 4 B&W FAX/COPY 5 One-touch Speed Dial/Function buttons Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head. (See the next page for details.) 6 STOP 7 ALARM 8 START/COPY button button Press to cancel sending, receiving, or any other operation.
1 4 CARTRIDGE RESUME 2 5 3 PRINTER RESET 6 button Use to register user settings, to run the print head cleaning process, or to print faxes stored in the MultiPASS’s memory. FUNCTION button Press to move the BJ cartridge holder to the center of the unit when installing or replacing the cartridge. (Press again after installing the cartridge to move the holder back to its home position on the right.) CARTRIDGE button Press when you want to form-feed paper when printing.
Loading Paper in the Sheet Feeder The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the Canon Specialty Papers described in Chapter 2, Printing With the MultiPASS C635. For receiving faxes, use plain paper (such as copier paper). When the message LOAD PAPER appears in the LCD display, you need to add paper to the sheet feeder. The sheet feeder holds approximately 100 sheets of plain paper. 1 Fan the paper.
3 ❍ Align the edge of the paper with the right edge of the sheet feeder. ❍ Secure the stack with the paper guide. TAB Introduction Slide the stack of paper into the sheet feeder until it stops. , SHIMO 111 3-16-1 )811-2 E:(044 PHON INC. , CANON NOGE PAP_STACK_IN AWA PLANT HI, KANAG GAWA SAKI-S TAMA KAWA UKU, TAKAT 213, JAPAN Preparing Documents for Faxing, Copying, or Scanning You can use the MultiPASS to fax, copy, or scan documents that are printed on standard letter, legal, or A4 size paper.
❍ Remove all staples, paper clips, and the like before feeding the document. ❍ Make sure any glue, ink, or correction fluid on the paper is completely dry before feeding the document. ❍ Make a photocopy of any document that will not feed into the MultiPASS. You can then feed the copy. ❍ Do not feed documents with pages that are different sizes or of different thicknesses.
2 ❍ Insert the document face down (letterhead first) into the ADF until you hear a beep. Introduction Feed the document. ❍ Adjust the document guides to the width of the document. LTR FAX_FEED A4 The MultiPASS automatically feeds the pages one by one from the bottom. SLANT_FEED If you have problems feeding multiple-page documents, insert the pages one at a time into the ADF. This stacks the pages on a slant so they feed correctly into the ADF. (Do not attempt to stack more than 30 sheets in the ADF.
Adding Pages to the Document If you want to add pages while the MultiPASS is sending a document, wait until the last page is feeding into the unit and then insert the new sheets. Insert the first new page so it overlaps the last page by about one inch (2.5 cm). ADDING Always wait until the last page is being fed into the MultiPASS before you add new pages. 1" (2.5 cm) Setting the Document Feed Lever You use the document feed lever on the ADF to select multiple documents ( ) or single sheets ( ).
When sending a document, the following information is printed out by the receiving fax: your fax number, your name, and the current date and time. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type. N In the United States, you are required by FCC regulations to include this information every time you send a fax.
Copying Documents One of the convenient features of the MultiPASS is its ability to make high-quality copies. Copying in black and white, you can make up to 99 copies of one document at a time. N It’s a good idea to use the optional BC-20 Black BJ Cartridge when you make black and white copies. You can use the BC-21e Color BJ Cartridge to make color copies. 1 Feed the document. ❍ Place the document face down in the ADF.
3 ❍ To change the resolution for color copying, press the COLOR COPY button. Introduction Change the resolution if necessary. COLOR FINE COLOR COPY COLOR DRAFT COLOR SNAPSHOT ❍ To change the copying resolution for black and white copying, press the B&W FAX/COPY button. B&W FAX/COPY B&W TEXT B&W PHOTO N When copying in color: • Use COLOR FINE resolution for 360 × 360 dpi; this results in a much better quality reproduction, but takes longer than other settings.
4 Select Reduction mode if necessary. ❍ To reduce the size of the copies, use the < or > buttons to select the reduction percentage you want (70%, 80%, 90%, or 100%): 1 2 COPY 80% 01 COPY 100% 02 5 Enter the number of copies. ABC 1 GHI 4 PRS 7 DEF 2 JKL 3 MNO 5 TUV 6 WXY 8 OPER 9 SYMBOLS 0 TONE ❍ To make multiple copies (in black and white), use the number buttons to enter the number of copies (up to 99). 6 Press START/COPY.
Miscellaneous If power to the MultiPASS is cut off, any documents stored in its fax memory will be lost. Because of this, be sure to print documents stored in memory or resend them as soon as possible. (The MultiPASS automatically prints a Memory Clear Report when power is restored. See “Memory Clear Report” in Chapter 8, Troubleshooting.) While the power is out, the MultiPASS will receive telephone calls if a telephone is attached. However, you cannot send or receive faxes.
Printing With the 2 MultiPASS C635 This chapter describes how to use the MultiPASS to print your documents. Once you have installed the MultiPASS printer driver, you can use the MultiPASS for all your printing needs.
Paper Handling One of the most important things you can do to assure the best possible printing performance of your MultiPASS is to select the correct paper. Your MultiPASS produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.
Greeting Cards Get the most out of your Canon Creative or other card-making software with Canon Greeting Cards. These cards give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements, and more. The cards come in regular size and half-fold. High Gloss Film Canon’s High Gloss Film features a bright white finish that lends striking visual power to charts, graphs, and photographic images.
Paper Guidelines When selecting or loading paper, please remember the following: ❍ Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. ❍ Use cut-sheet paper only. You cannot use multipart paper. ❍ When using graph paper, the lines may not match because the 1/6-inch line spacing of the printer is slightly less than that of graph paper. ❍ If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink.
1 Select the MultiPASS C635 in the Chooser. ❍ Use the Chooser to configure your system to print to the MultiPASS C635. ❍ Select Chooser from the Apple® menu. ❍ On the left side of the Chooser, click the MultiPASS C635 icon. Printing ❍ On the right side of the Chooser, select the MultiPASS C635 as your printer. ❍ Close the Chooser. 2 Print a document. ❍ Start an application from which you want to print. ❍ From the File menu, choose Page Setup.
N From the Chooser you can enable or disable SpoolMaster™, the background printing software. When Background Printing is on, you can continue using your computer while you print. When Background Printing is off, you must wait until your print job finishes before you can use your computer for other tasks. Printing is generally faster when Background Printing is off. For more information on SpoolMaster, see the “Working With SpoolMaster” section later in this chapter.
❍ Orientation Select the orientation you want. Portrait prints your document upright while Landscape prints it sideways. Printing ❍ Photocopy Reduction Use this selection only when a value less than 100% is entered in the Reduce/Enlarge field. With Photocopy Reduction checked, your document will print in the center of the page, as shown in the following examples.
Using the Page Setup Options Dialog Click the Options button in the Page Setup dialog to set additional document options. Page Setup Options affect every page of your document. Choose the following options to control how your documents print: ❍ Flip Horizontal This option reverses the page left to right (mirror image). ❍ Flip Vertical This option reverses the page top to bottom (upside down).
Using the Paper Dialog Printing Click the Paper button in the Page Setup dialog to create custom paper sizes and select which paper sizes appear in the Page Setup dialog. N You should be in an application program, not the Finder, when creating a custom paper size, as the Finder is limited in memory and will not allow you to perform this function. Any custom paper sizes you create are available in all applications, including the Finder.
4. To adjust the page margins, select Custom Margins, then enter your desired top, left, right, and bottom margin values. Custom margins defined this way only affect the maximum printable area. To set the printed margins, define the document’s margins within the application you are printing from. 5. Click the Set button. To modify a custom paper size: 1. In the Print List, click the paper size you want to modify. You cannot modify sizes that have a gray radio button beside them. 2.
Using the Print Dialog In the Print dialog you can choose whether you want higher quality or faster printing, the number of copies, the page range, black and white, color or grayscale printing, and the paper source. Printing From within any application, choose Print from the File menu. ❍ Print Mode Select a print mode as follows.
Using the Print Options Dialog In the Print dialog, click the Options button to set the printing order of your documents and cover page. ❍ Print Order Select Front To Back to print in normal page sequence, or Back To Front to print in reverse order from the last page to the first. ❍ Cover Page Select whether you want to print a cover page before or after a print job, or print no cover page at all.
❍ Print Colors As Use this menu to choose whether to output your document in full color, grayscale, or black and white. Full Color: In this mode, documents are printed in full color. Grayscale: When this option is selected, color objects are printed as different levels of gray using the dithering method selected. 8 Colors: This mode is faster than full color, but output is limited to 8 colors: black, white, blue, cyan, green, magenta, red and yellow.
Scatter: Use the scatter dither option when printing photos from “paint” or image editing packages. This option also works well when printing images with gradients or blends. Scatter dither does not use a regular pattern to generate color or grayscale output. The scatter-dither process compares each pixel to neighboring pixels to determine how best to blend the pixels together.
When you print a document using background printing, the driver saves a copy of the document you are printing as a spool file, then returns the use of your computer to you. SpoolMaster reads the file and continues printing in the background—information is retrieved from the disk, processed, and sent to the printer until the document is printed. When printing is complete, the spool file is deleted. Activating SpoolMaster 1. Go to the Apple® Menu and select Chooser. 2.
The SpoolMaster window displays information about the currently printing document and any documents queued to be printed. It also allows you to cancel, pause, remove, or rearrange the printing order. The SpoolMaster window is divided into three parts: ❍ The top of the window lists the document currently being printed. ❍ The waiting area lists in order, from top to bottom, any print jobs queued to be printed. ❍ The status area displays the status of the currently selected print job.
2. If a document is in the process of being printed when you choose Stop Printing, printing will not stop until the currently printing document is completed. 3. To resume printing, choose Resume Printing from the File menu. Setting the SpoolMaster Preferences Set the Preferences window to determine how SpoolMaster alerts you of its actions during the printing process. 1. From the File menu, choose Preferences. Printing 2. Set your Preferences, then click OK.
In most cases, to get the best output quality: ❍ Select the Print Mode output resolution for the print quality you want to achieve in the Print dialog. ❍ Select the Full Color or Grayscale mode in the Print Colors As menu. ❍ Select Scatter mode from the Dithering menu. Printing at Best Resolution The MultiPASS printer driver supports printing at resolutions up to 720 dots per inch (dpi). Selecting Best mode delivers the highest resolution in both color and black and white.
Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the paper thickness lever before loading paper.
2 Press the CARTRIDGE BUTTON CARTRIDGE button to move the cartridge holder to the center of the unit. ABC 1 GHI 4 PRS 7 2 JKL 5 TUV 8 OPER DEF 3 MNO FUNCTION 6 CARTRIDGE RESUME RESOLUTION WXY REDIAL/PAUSE COLOR COPY B&W FAX/COPY ALARM 9 STOP CODED DIAL SYMBOLS 0 1 4 2 5 3 PRINTER RESET 6 START/COPY TONE 3 Set the paper thickness lever. ❍ Set the paper thickness lever to left, center, or right according to the BJ cartridge and paper type. See page 2-19 for details.
Media Paper thickness lever BC-21e BC-20 Paper output guides Paper feed Method Limit (Sheets) Plain paper Center Left Down Auto Approx. 100 (0.4" or 10 mm stack) Brilliant White Paper Center Left Down Auto Approx. 100 Bubble Jet Paper Center Left Down Auto Approx. 100 (0.4" or 10 mm stack) Glossy Photo Paper Center Up Auto or Manual 1 Greeting Cards Right Down Manual 1 High Gloss Film Center Down Manual 1 High Resolution Paper Center Up Auto Approx. 80 (0.
Loading Paper You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or 75 g/m2) in the sheet feeder at a time. You can stack approximately 80 sheets of High Resolution Paper in the sheet feeder. However, special media may not advance correctly under unusual environmental conditions (such as extreme temperatures or humidity).
2 ❍ Move the paper guide to the left to match your paper size. Printing Pull the paper support up until it stops. 3 Fan the paper. ❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feed into the printer first.
4 Slide the stack of paper into the sheet feeder until it stops. ❍ Align the edge of the paper with the right edge of the sheet feeder. ❍ Secure the stack with the paper guide. , SHIMO 111 3-16-1 )811-2 E:(044 PHON INC. , CANON NOGE AWA PLANT HI, KANAG AWA SAKI-S TAMAG KAWA UKU, TAKAT 213, JAPAN ❍ Start your print operation.
❍ The platen (a roller on the inside of the printer) may become inked if you print data beyond the width of the page. If this happens, clean the platen with a soft cloth. (For details on cleaning the platen, see page 7-4.) ❍ Depending on the density of your printed pages, the ink may need time to dry. Within two to three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink becomes water resistant.
Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (24 lb to 28 lb or 90 g/m2 to 105 g/m2). N You cannot receive faxes when paper is loaded in the manual feed slot. 1 Check the paper thickness lever. ❍ If you are manually feeding heavier-weight print media, set the paper thickness lever to the right. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE 2 Start your print operation.
3 When you are prompted, insert the single sheet. ❍ Make sure the print side is facing up. ❍ Align the sheet with the left edge of the manual feed slot, and keep the leading edge of the paper perpendicular to the left edge. ❍ Slide the paper into the manual feed slot in the back of the printer until it stops. ❍ Hold the sheet for about two seconds until it feeds automatically. Printing ❍ The printer will automatically load the paper into position. ❍ When ready, click OK in the dialog box.
Printing On Envelopes You can stack up to 10 envelopes in the sheet feeder or you can manually feed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL. The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.
2 Prepare the envelopes. ❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP ❍ Remove any curling from the envelopes by holding the edge of the envelopes diagonally and bending them gently. ❍ Make sure the flaps of the envelopes are flat and not curled.
3 Insert the envelopes. ❍ Slide a stack of envelopes into the sheet feeder until it stops. ❍ Align the edge of the paper guide with the left edge of the stack of envelopes. ❍ Insert the envelopes with the print side up. ❍ Feed the top of the envelope (return address portion) into the sheet feeder first. ❍ Make sure the back flap is toward the sheet feeder. ON PAR AVI AWA PLANT I, KANAG AWA AKI-SH TAMAG KAWAS INC.
Using Canon’s Specialty Papers This section provides guidelines for printing on some of Canon’s Specialty Papers. Specialty Paper Guidelines N Be sure to read any instructions that come with your Canon Specialty Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers. ❍ When automatically feeding transparencies or High Gloss Film, remove each sheet after it is delivered. Do not allow film sheets to stack up.
❍ Do not leave any type of film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. ❍ To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling the film. ❍ To avoid fading, do not expose the printed film to prolonged sunlight. ❍ Store unused papers and films flat. Do not remove papers from their protective packaging until you are ready to use them.
❍ When the output guides are raised, the output tray can hold a maximum of 30 sheets. ❍ Always lower the paper guides when using the MultiPASS as a fax machine. The guides may cause paper to pile up and jam. Using the Cleaning Sheet Canon’s High Resolution Paper is designed for high quality printing. This paper is specially coated to produce delicate color output.
3 Insert the cleaning sheet. ❍ Insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder). ❍ Adjust the paper guide to the edge of the cleaning sheet. 4 To feed the sheet, press FUNCTION on the onetouch speed dial keypad. FUNCTION FUNCTION ❍ Press the < or > button until ROLLER CLEANING appears. 1 2 ROLLER CLEANING ❍ Press START/COPY. START/COPY 2-34 Printing With the MultiPASS C635 The cleaning sheet feeds through the unit and ejects.
Using the MultiPASS 3 Fax Setup Utility This chapter contains information and instructions on changing your MultiPASS C635 fax setup options. It includes: ❍ Fax setup ❍ Setting up fax preferences ❍ Setting up send fax options ❍ Setting up receive fax options ❍ Setting up speed dial assignments The MultiPASS Fax Setup Utility contains setup options that define the fax operation of your MultiPASS C635.
N When the MultiPASS is connected to your computer, be sure to use the MultiPASS Fax Setup Utility. Do not make your changes using the operator panel of the MultiPASS. The following instructions summarize the overall procedures for configuring Fax Setup options in the MultiPASS Fax Setup Utility.
Setting Up Fax Preferences MultiPASS Fax Setup Utility When the MultiPASS Fax Setup Utility is launched, it displays the Preferences setup panel. You can change the following options on this panel. Date Format You can select the format used to display the date on the MultiPASS LCD and for printing the date on a fax from the list. The default is MM/DD/YY. Display Language You can select the language to be used on the MultiPASS LCD from the list. The default is English.
Setting Up Send Fax Options To access the Send Fax setup panel, click the Send Fax tab in the MultiPASS Fax Setup Utility window. You can change the following options on the Send Fax setup panel. Fax Information You can specify the following information that displays as the header for a fax: your name or company name and fax number. You must fill in this information. Phone Line You can specify the dialing method the MultiPASS printer will use: touch-tone or rotary pulse. (The default is Touch Tone.
Restore Defaults If you want to restore the options on the Send Fax panel to the factory defaults, click the Restore Defaults button. Setting Up Advanced Send Fax Options MultiPASS Fax Setup Utility You can change the following options by clicking the Advanced button on the Send Fax setup panel. Speed You can set the transmission speed used to send faxes. The higher the setting, the faster the transmission. If you experience problems when sending faxes, try a lower speed setting.
Auto Start Send When you select this option, the MultiPASS starts scanning automatically when you enter a number and press START or when you press a speed dial number. If you don’t select this option, you must press START twice to scan the document. The default is Auto Start Send enabled. Off Hook Alarm You select this option to turn on the alarm if the telephone’s handset is off-hook. The default is Off Hook Alarm enabled.
Setting Up Receive Fax Options Paper Size You can select the size of the paper you are using for printing a fax. The default is U.S. Letter. Automatic Reduction You can specify whether you want an incoming fax reduced to ensure the contents fits on the paper on which it is printed. You can reduce it vertically only (Vertical Only), reduce it both vertically and horizontally (Horizontal and Vertical), or turn off reduction (Off). The default is Vertical Only.
❍ Manual Receive (Manual)—Require you to manually answer the incoming call and then set the MultiPASS for an incoming fax ❍ Answering Machine Mode (AnsMode)—Automatically receive a call with your answering machine ❍ Distinct Ring Pattern Detect (DRPD)—Automatically switch between receiving a call either as a fax or telephone call based on the ring tone for each type of call (This setting is applicable only if you subscribe to a special network service with your phone company that defines multiple ring tones
Setting Up Advanced Receive Fax Options Speed You can set the transmission speed used to receive faxes. The default is 14,400 bps. The higher the setting, the faster the fax is received. If you experience problems when receiving faxes, try a lower speed setting. Error Correction (ECM) You can select this option to reduce system and line errors when receiving a fax. With this option selected, the system checks each incoming fax for lost data.
Ring Tone You can set the volume level of the ring tone. The default is Medium. Ring Time When your MultiPASS is set to receive both fax and telephone calls, it rings to inform you of an incoming telephone call. If you do not pick up the telephone within a certain amount of time, the MultiPASS stops ringing. You use this option to set the appropriate amount of time the MultiPASS should ring. The default is 15 seconds.
DRPD Switch Options You can select this option if you subscribe to the Distinctive Ring Pattern Detection (DRPD) service through your phone company. You then specify each ring pattern you have been assigned, with its associated action, fax ID, and fax number. When you select this option, the Receive mode is automatically set to receive both fax and telephone calls.
Setting Up Speed Dial Assignments To access the Speed Dial panel, click the Speed Dial tab in the MultiPASS Fax Setup Utility. On the Speed Dial tab, you can set up fax numbers for speed dialing with the MultiPASS. You add the fax recipients in the fax Address Book list, then assign the desired individual to speed dial codes. You can also set up a group speed dial, by assigning two or more individuals to a single speed dial assignment.
To change a recipient’s name or fax number, click their name in the Address Book list and then click Edit. In the Address Data Entry dialog box, change the appropriate information and then click OK. To remove a recipient from the list, select the recipient in the Address Book list, and then click Delete. Entering Fax Numbers Character Description 0 to 9 * # + Dialing digits ,p Pause P Last Pause T Tone switch-over function - ( ) Space Display-only characters.
Defining a Group Speed Dial Code This section provides instructions for assigning two or more recipients to a speed dial code. 1. On the Speed Dial tab, make sure the desired recipients for your group are set up as individual speed dial assignments. 2. Select the speed dial code to which you want to assign the group of recipients, and click Group Dial. 3. In the Group Dial box, enter a name for the group assignment. 4. In the Speed Dial List box, select the first recipient and click Add.
Sending Faxes With the MultiPASS C635 4 You can use the MultiPASS C635 to send paper faxes. You can customize the fax settings of your MultiPASS by changing the factory default user settings. This might include the date format that displays on your faxed documents, or how many times the MultiPASS calls another fax unit if the other party’s line is initially busy. You can also register one-touch/coded speed dial and group numbers and then download them to the MultiPASS.
Regular Dialing 1 Feed the document. ❍ Place the document face down in the Automatic Document Feeder (ADF). See page 1-14. ❍ The LCD display shows how much of the unit’s memory is in use, then displays the current resolution, and then the message DOCUMENT READY. MEMORY USED 0% FAX STANDARD DOCUMENT READY ❍ Change the resolution if necessary. See page 4-13. 2 Dial the other party’s fax number. ❍ Use the numeric buttons to dial the number.
After a few seconds, the display shows the transaction number for the fax. This is a unique number the MultiPASS assigns to the document and uses to identify the document in transaction reports: TX/RX NO. 0001 SCANNING P.001 CALLING 11234567899 The MultiPASS continues to show these displays in order while the fax is being scanned. After the document is scanned in, the MultiPASS shows these displays while the fax is being sent: TX/RX NO. 0001 CANON FAX BACK ECM TX P.
The MultiPASS automatically redials if the receiving fax does not answer, if the line is busy, or if a transmission error occurs. You can specify the number of times it redials using the Retries option in the Send Fax panel of the MultiPASS Fax Setup Utility (see “Setting Up Send Fax Options” in Chapter 3, Using the MultiPASS Fax Setup Utility). If all redial attempts fail, the MultiPASS beeps intermittently for a few seconds. If this happens, check the fax number and try sending the fax again.
2 Use automatic dialing. ❍ Press the one-touch speed dialing button (1 through 6) assigned to the number you wish to fax to; the name assigned to that button is displayed. FUNCTION 1 4 CARTRIDGE RESUME 2 5 3 CANON FAX BACK PRINTER RESET 6 OR ❍ Press CODED DIAL and enter the appropriate two-digit coded speed dialing code. CODED DIAL ABC 1 GHI 4 PRS 7 DEF 2 JKL 3 MNO 5 TUV 6 WXY 8 9 CCSI/MKT SYMBOLS OPER 0 TONE ❍ If you make a mistake, press STOP.
Sending a Document Using Group Dialing If you frequently send plain paper faxes to the same group of people, you can use the MultiPASS Fax Setup Utility to assign a “group” of numbers to a speed dial code. (See “Defining a Group Speed Dial Code” in Chapter 3, Using the MultiPASS Fax Setup Utility.) 1 Feed the document. ❍ Place the document face down in the ADF. DOCUMENT READY 2 Choose the group you wish to send to.
If there is no group registered under the one-touch speed dialing button or the two-digit code, the LCD displays the NO TEL # message. Make sure you entered the correct number and that the group has been registered correctly to a speed dial code. (See “Defining a Group Speed Dial Code” in Chapter 3, Using the MultiPASS Fax Setup Utility.) If you make a mistake when dialing, press STOP. You can then try again. Redialing Manual To start dialing again, just press REDIAL.
To Cancel Automatic Redialing To cancel automatic redialing, press the STOP button. However, you cannot cancel redialing while the LCD displays AUTO REDIAL (the unit is waiting to redial). In this case, wait until dialing begins and then press STOP to cancel redialing. The MultiPASS asks you to confirm: STOP YES = (*) NO = (#) To cancel the redialing, press *. The MultiPASS beeps and the LCD displays: TX/RX CANCELLED TX/RX NO.
Manual Sending If you would like to speak with the other party before sending a fax to them, you may do so; this is called manual sending. To use manual sending, you must have a telephone connected to the MultiPASS. 1 Feed the document. ❍ Place the document face down in the ADF. DOCUMENT READY 2 Pick up the telephone and dial the other party’s fax number.
Cancel Sending To stop sending before a fax is complete, follow these steps: 1 Press STOP. ❍ If you are sending manually, the transmission is cancelled immediately. ❍ If you are sending from memory, the LCD displays: STOP YES = (*) NO = (#) 2 Press * or #. ❍ Press * to cancel or press # to continue the transmission. TX/RX CANCELLED Transmission continues. If you press STOP while the document is being scanned, you may need to open the operator panel to remove the document (see page 8-3).
Sending a Document to More Than One Location (Sequential Broadcasting) Sequential broadcasting sends one document to more than one location. You can send to a total of 57 destinations as follows: One-touch speed dialing Coded speed dialing Regular dialing (numeric buttons dialing) = up to 6 destinations = up to 50 destinations = 1 destination only You can enter the one-touch and coded speed dialing numbers in any order.
2 Dial the other party’s number. ABC 1 2 GHI JKL 4 PRS 5 TUV 7 8 OPER DEF 3 MNO 6 TEL= WXY 4567899 9 SYMBOLS 0 TONE ❍ Simply enter the numbers one after the other: press the desired one-touch speed dialing button or press CODED DIAL followed by the two-digit code. ❍ If you are sending to group dialing destinations, use the one-touch speed dialing buttons and the CODED DIAL button (along with the two-digit codes) to enter the groups.
The MultiPASS begins the operation approximately ten seconds after you press the last button (five seconds if you press only one button) even if you do not press START/COPY. The MultiPASS dials the destinations in numerical order starting with the coded dial numbers, then the one-touch numbers, and finally the regulardial number (regardless of the order in which you entered the numbers). To cancel a transmission, press STOP during the dialing or transmission.
The MultiPASS has three resolution settings. You use the B&W FAX/COPY button to set the resolution for faxing documents. ❍ FAX STANDARD Fax standard resolution (203 × 98 dpi) is adequate for most text documents. ❍ FAX FINE Fax fine resolution (203 × 196 dpi) is suited for documents with fine print (smaller than the print in this sentence). ❍ FAX PHOTO Fax photo resolution (203 × 196 dpi, with halftones) is for documents that contain photographs.
1 Press the B&W FAX/COPY button. ❍ The LCD shows the current resolution. B&W FAX/COPY FAX STANDARD 2 Press the B&W FAX/COPY button again. ❍ Press B&W FAX/COPY once or twice more to display the resolution you want (FAX STANDARD, FAX FINE, or FAX PHOTO). B&W FAX/COPY FAX STANDARD B&W FAX/COPY FAX FINE B&W FAX/COPY FAX PHOTO ❍ After about five seconds, the LCD returns to Standby mode.
Receiving Faxes 5 The MultiPASS has four Receive Modes: ❍ Fax Only Mode ❍ Fax/Tel Mode ❍ Manual Mode ❍ Answer Machine Mode You set the Receive Mode during the MultiPASS installation procedure. (See your Quick Start Guide for details.) You can change the Receive Mode and the Receive Fax options through the MultiPASS Fax Setup Utility. See “Setting Up Receive Fax Options” in Chapter 3, Using the MultiPASS Fax Setup Utility, for details.
Receiving Documents Automatically—Fax Only Mode When you set up the MultiPASS for a dedicated fax line, the unit is prepared to automatically receive a document whenever a call comes over the fax line. If a voice call comes in, the caller will hear the fax tone. Receiving Both Documents and Telephone Calls Automatically—Fax/Tel Mode In Fax/Tel Mode, the MultiPASS monitors all incoming calls over the telephone line.
Receiving Documents Manually—Manual Mode You will want to set your MultiPASS to receive documents manually when you want to personally check each incoming call to see if it is from a fax or from a person. You must have a telephone attached to the MultiPASS. When the telephone attached to the MultiPASS rings, pick up the telephone. ❍ If you hear a person’s voice, start your conversation.
Use the telephone to receive manual calls as follows: 1. When you answer a call and hear a long beep or silence, a fax is being sent. 2. Enter the two-digit ID code on your telephone (the default code is 25). Wait for five seconds, then hang up. The MultiPASS then begins receiving the document.
Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine: ❍ Set the answering machine to answer on the first or second ring. ❍ If the MultiPASS runs out of paper or ink in Answer Machine Mode, it receives all faxes into its memory. The faxes then print automatically when you add paper or replace the BJ cartridge. ❍ When recording the outgoing message on the answering machine: • • The entire message must be no more than 15 seconds long.
Receiving While Copying, Printing, or Registering Because the MultiPASS supports multitasking, you can receive a document or a phone call while you are: ❍ Making a copy ❍ Printing a document ❍ Entering information If you are making copies or printing a document and the MultiPASS receives a fax, it stores the document in its memory. It then prints the document as soon as you finish making copies or printing.
2 Press < or > on the one-touch speed dialing keypad. 1 2 FILE PRINT 3 Press START/COPY. N START/COPY The MultiPASS begins printing the document. Once the MultiPASS prints a fax, it erases the fax from its memory. Using the Distinctive Ring Pattern Detection (DRPD) Feature Some phone companies offer a distinctive ring pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line.
Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service. The setting you make in the MultiPASS must match the setting assigned by the telephone company.
Your Setting Incoming Call From Fax Incoming Call From Telephone Fax Receives the fax document without ringing. Answers as a fax machine. Tel Rings to alert you to pick up the telephone. Press START/COPY to receive the fax (Manual Mode). Rings to alert you to pick up the telephone and take the call. Fax/Tel Switches to receive mode for fax transmission signals and does not ring. Rings to alert you to pick up the telephone and take the call.
Scanning With the MultiPASS C635 You can use the MultiPASS to scan individual documents or groups of documents and save them as image files. Typically, when you scan a document, you first scan a preview of the document. The preview image allows you to review the results of your scanned document and make any necessary adjustments (for example, to size, tint, and so on). When you are satisfied with the results, you then perform the final scan of the document.
To use ScanTastic as a plug-in in PhotoDeluxe®, Photoshop, Adobe PageMaker®, Corel® PhotoPaint™, or TextBridge Pro: ❍ Insert the Canon Creative for Your Mac CD and double-click the MultiPASS C635 icon. Then double-click on the Plug-In Setup button. The ScanTastic application file will be copied into the appropriate Plug-Ins folder located in your application’s folder. For more information, about using ScanTastic as a plug-in, see “Using ScanTastic as a Plug-In” later in this chapter.
ScanTastic features a unique panel to help you select the best hardware and software enhancement settings for your image. This panel is based on the resolution capabilities of the MultiPASS or other device on which you are outputting your scanned image. C635 COLOR/BEST MONITOR C635 GRAYSCALE/ NORMAL C635 COLOR/NORMAL IMAGESETTER FAX/MODEM To select a device or print mode in ScanTastic, click its icon.
How ScanTastic Calculates Resolution ScanTastic will generate a different resolution based on your selection of Output Device and Image Type. When you choose Line Art, ScanTastic uses the number in the Res field. When you choose Color or Grayscale, ScanTastic uses a resolution most appropriate to the halftone capability of your Output Device. N Because halftone cells inherently limit the perceived resolution of a scanned image, there is no reason to scan an image at a higher than 1.
Picking an Image Type First you need to select the type of image you are scanning. Click the appropriate icon located next to the Image Type: GRAY COLOR Scanning LINE ART ❍ Line Art: To scan text documents, black and white line art, or continuous-tone photos. It is important that you select this option if scanning documents for use with TextBridge Pro. ❍ Gray: To scan continuous-tone black and white images. ❍ Color: To scan continuous-tone color images.
The measurements of the area that you have selected are indicated at the bottom of the Preview window. The scaled selection measurements are indicated on the ScanTastic Control panel. You can refer to these numbers while selecting an area to scan. Changing the Unit of Measure You can use the Units pop-up menu to change the units of measure used to display images. Select Inches, Picas, Points, Centimeters, Millimeters, or Pixels.
Selecting or Cropping an Area to Scan ❍ Click and drag a rectangle inside the preview zone to surround the area of the image you wish to scan. To alter the selection, move the pointer to the edge or center of the selection rectangle, then click and drag to adjust the boundaries. As you move the pointer to the edges or corners of the rectangle, it changes shape to indicate the direction in which you can drag.
To return to a normal preview screen size, re-insert the document in the ADF and click the Prescan button again. Tip: Double-clicking with the Hand tool while the image is selected will automatically zoom that selection. Scanning and Saving the Final Image 1. Once you have selected an area to scan and adjusted the ScanTastic settings to your liking, put the document back in the ADF and then press the Scan button. Within moments the final image will appear.
Scan More: Continue the scanning session. Print: Sends all the scanned images to the currently selected printer without saving the files. 3. Choose a location and name for the file and click the button for the desired file format. • You may want to create a new folder in which to place your images. Click the New button on the right of the dialog and name the new folder as desired.
Performing in Hardware Selecting the Perform in Hardware check box allows the enhancement to be performed in the MultiPASS hardware rather than in the ScanTastic software. You must click the Review button each time you make a change to an enhancement to see its effect. The chief advantage of performing the enhancement in hardware is to achieve the best possible results from the MultiPASS.
❍ Click the Hilite Eye Dropper and then click on a part of the image that is supposed to be pure white to extend the contrast of the image to the desired level. ❍ Click the Shadow Eye Dropper to set the darkest point of the image in the same manner as above. ❍ Click the Mid-Tone Eye Dropper on an area of the image that is as close to neutral gray as possible. If you make a mistake with these tools, simply repeat the process until you are satisfied with the results.
Adjusting Brightness and Contrast The Brightness and Contrast sliders allow you to adjust the brightness and contrast of your image. ❍ Alter the image Brightness and Contrast by clicking on the slider handles and dragging them to the left or right. The numeric values reflect the position of the slider. Sharpening or Softening Images Sharpness and softness can be adjusted with the third Enhancement icon. ❍ Alter the image Sharpness by clicking on the slider handles and dragging them to the left or right.
Using the Spectral Equalizer Scanning The Spectral Equalizer is used to increase or decrease the saturation of specific color ranges in the active image. It works on the same principle as a graphic equalizer on your home stereo. Each of the 13 points allow you to enhance a particular range of color. Dragging a selection point up or down will saturate or neutralize (make gray) the particular color range under the point. ❍ To remove all color from the image, press the Neutralize button.
A black line will appear on the equalizer corresponding to the area under the pointer. In this way you can tell exactly where to make your adjustments. Setting Tone Curves ScanTastic provides you with a method of fine-tuning your image with tone curve settings. These curves operate on the red, green, blue and master channels of your image. This provides a method of custom image enhancement. ❍ To work with an individual color channel, click in the box of the desired color.
Now examine the components of a grayscale tone curve: Scanning LIGHTER DARKER SHADOWS HIGHLIGHTS Curve Value Description Highlights Lightest portion of the image Mid-tones Part of the image between dark and light tones Shadows Darkest portion of the image As you drag the handles of the curve, you will see the values in the associated fields change. You can also type the numbers by clicking in the field you wish to modify.
Consider the following example: You may wish to enhance an image which has lost detail in the shadow areas due to excessive darkness. By raising the lower portion of the Master curve, you affect the shadow portion of the image without touching the mid-range or highlights. It’s a good idea to experiment with these curves to gain the necessary experience to use them effectively. Changing Gamma Curve Values Another method of adjusting the tone curves is to use the Gamma Bar.
❍ As you drag, a gamma value will appear in the upper left corner of the tone curve. With each modification of the tone curve or gamma, the adjusted representation of your image will be updated to reflect the changes. Resetting the Tone Curve To reset a tone curve, select a curve and click the Reset button. Adjusting the Tint The Tint Adjustment tool allows you to adjust the color cast of your image in much the same way you would adjust the color on a television set.
If you select too small an area, ScanTastic may not have enough data to accurately adjust the image balance. Using the Advanced Functions of ScanTastic Customizing the Device Panel The Device panel is one of the most important interface elements of ScanTastic. It is designed to allow the easiest possible method for choosing the proper scan resolution and enhancements for the given output quality desired.
Scanning Output Device: The name of the printer, printer setting, or other output device where the scan is destined. Res: The resolution (or dpi) equivalent to the selected print mode. For your monitor or fax/modem, see your owner’s manual for this specification if unknown. ScanTastic will generate a different resolution based on your selection of Image Type. When choosing Line Art, the number in the Res field will be used.
N Remember, each setting in the Enhancement panel is associated with a given output device icon and can be used to create a custom setup for a variety of output devices. To save Output Device settings: ScanTastic allows you to save settings attached to each icon. This means you can customize six different settings. For information on restoring Output Device settings to factory defaults, see “Rebuilding ScanTastic Preferences” later in this chapter. 1.
N When acquiring a batch, all settings—including the size of the area chosen with the selection tool—are applied to each of the images in the session. Scanning 6. Once adjustments are made, remember to place the sheet just previewed back into the document feeder and click Scan. You are notified when the document feeder is empty. 7. Insert more pages and click the Add Paper button or click the Done button to end the scanning session. You are prompted for the destination of the scan. 8.
Adjusting Histogram Tone Levels The Preview window contains a number of useful tools to help you analyze an image beyond what appears on the screen. A histogram is a useful tool for viewing how levels of gray are distributed throughout an image. This feedback is useful regardless of the condition of your computer monitor and is considerably more accurate.
Scanning Here is the same adjustment using the Perform in Hardware check box. Because the adjustment was made inside the MultiPASS, the quality of the image will be smoother, with less posterization. Adjusting Color Distribution Values You may have heard of a device called the Densitometer. This device is used in the printing industry to measure the amount of ink on the printed page. It is usually found in the company of Cyan, Magenta, Yellow, and Black print jobs.
For instance: A value reading of 25, 38, 20 may look like dark gray on the screen, but may yield a muddy green when printed. By paying attention to these values, you can more accurately predict the final result of your scan. Using ScanTastic as a Plug-In You can use ScanTastic as an Adobe PhotoDeluxe or Photoshop, Corel PhotoPaint, or TextBridge Pro plug-in, or as a plug-in with any application that supports the Photoshop plug-in standard. To install and use ScanTastic as a plug-in: 1.
Troubleshooting There are two main causes of poor image quality while viewing images on the screen. The first place to check for image quality is your Monitors setting. Locate the Monitors control panel from the Control Panels command in the Apple menu. For accurate screen representation of color images on the screen, your setting should read at least Thousands. Millions is preferable for the best view while editing images. Grayscale images should be viewed at 256 Grays, Thousands or Millions.
Rebuilding ScanTastic Preferences The settings in the Output Device panel have been pre-set to achieve the best results for scans destined for your screen, for printing on your MultiPASS in different print modes, or for other output devices. Any changes you make to any of the Device Panel settings are automatically saved by ScanTastic. If you wish to change the default Output Device settings, it is a good idea to save the existing, default settings so that you can restore them later, if you wish.
Maintaining the MultiPASS C635 7 This chapter describes the routine maintenance required for your MultiPASS.
MultiPASS Guidelines Follow these guidelines to avoid damage to your MultiPASS and harm to you or others: ❍ Place the MultiPASS on a stable surface. Do not use an angled stand. Avoid setting the unit in direct sunlight. ❍ Do not install the MultiPASS near devices that contain magnets or generate magnetic fields, such as speakers. ❍ Do not subject the MultiPASS to strong physical shock or vibration. ❍ Make sure the area where you use the unit is free from dust. ❍ Keep the MultiPASS clean.
Routine Maintenance Your MultiPASS requires little routine maintenance. Follow these guidelines to keep your MultiPASS in good operating condition: ❍ Before you clean the MultiPASS, be sure to print any faxes stored in memory. ❍ Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. ❍ Lightly wipe the unit’s exterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution.
❍ Disconnect the power cord from the MultiPASS before cleaning. ❍ Open the printer cover by grasping the paper guides and lifting. CLEAN_ROLLER(A) ❍ Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the printer’s interior, especially around the platen. Make sure not to touch the cartridge. PLATEN ❍ Check the small black rollers. If they are dirty, clean them with a soft, dry cloth. ❍ When finished, close the printer cover, and plug the MultiPASS back in.
Clean the components. 07_04(2)CF-CP1 2 SEPARATION GUIDE SCANNING GLASS ❍ Separation guide Wipe with a dry, soft cloth. ❍ White sheet and scanning glass Use a clean, soft, lint-free cloth moistened with water to clean the white sheet and scanning glass, then wipe them with a soft, dry, lint-free cloth. ❍ Separation roller Wipe with a soft, dry clean cloth to clean the rollers. N If the scanning components are dirty, the documents you send or print will also be dirty.
3 ❍ Dirt and dust particles that collect on the underside of the operator panel also affect the quality of the documents you copy or send. 07-05-CF-BP1 Clean the shaded areas of the operator panel and the unit. ❍ Use a soft, dry, clean cloth to wipe up paper dust around the rollers. 4 When you are finished, close the operator panel. 7-6 ❍ Press the center of the operator panel until it locks into place. ❍ Plug the unit back in.
Printing the Nozzle Check Use this test print to check that each print head nozzle is operating properly. Make sure the MultiPASS is plugged in. 1 FUNCTION FUNCTION Maintaining the MultiPASS C635 Press FUNCTION. 2 Press either of the < > buttons until NOZZLE CHECK appears in the LCD. 1 2 NOZZLE CHECK 3 Press START/COPY. START/COPY The pattern starts printing. When the BC-21e Color BJ Cartridge is installed, the pattern includes all four colors: yellow, magenta, cyan, and black.
Cleaning the BJ Cartridge Print Head To maintain the best possible print quality, you need to clean the BJ cartridge print head from time to time. Your MultiPASS is equipped with a print head cleaning function. If you notice some degradation in the print quality, try cleaning the print head. C Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the BJ cartridge. 1 Press FUNCTION. ❍ Make sure the MultiPASS is plugged in.
BJ Cartridge Guidelines You can use these cartridges with the MultiPASS: Color Slot Black Slot Ink Cartridge Ink Cartridge BCl-21 Color BCl-21 Black Made in Japan Made in Japan Made in Japan Color BJ Cartridge BC-21e 6_INK(A) ❍ BC-21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks, one color (cyan, magenta, yellow) and one black. You can replace the BJ tanks without replacing the print head unit when you run out of ink.
❍ If spilled, the ink is difficult to remove. Therefore, it’s a good idea to keep the BJ cartridges and BJ tanks out of the reach of children. ❍ Do not touch the print head area on the BJ cartridge. Ink may leak out and cause stains. C Hold the BJ cartridge on the sides only. Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side. The metal area may become hot during printing.
Replacing the BJ Cartridge The actual amount of ink that you use will vary depending on the print density of a page. If the majority of your output is graphics, you may need to change cartridges or tanks more often than when you are printing text only. See Appendix A, Specifications, for details on the life expectancy of the BJ cartridges.
2 ❍ Grasp both sides and lift it up. DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT C Do not try to move the cartridge holder manually; this may damage the unit. If the cartridge holder does not move and the unit beeps several times, unplug the MultiPASS and let it cool for several minutes. (The device has an automatic protection mode that prevents it from overheating.
3 ❍ Gently pull up on the lever. Maintaining the MultiPASS C635 LEVER_UP Lift the green lock lever on the cartridge holder. ❍ Lift the BJ cartridge out of the cartridge holder. 4 ❍ Dispose of the old BJ cartridge, or store it in the Ink Cartridge Storage Box. Color Slot Blac Ink Cartrid BCl-2ge Color1 Mad e Japanin Colo Cart r BJ ridge k Slot Ink Cartrid BCl-2ge Black1 Mad e Japanin Mad e in BC-2 Japa n 1 L065 Dispose of or store the BJ cartridge.
6 ❍ Carefully lift off the orange cap from the cartridge’s print head; then remove the orange tape. Remember that spilled ink can stain any surface; protect yourself and your work area. PH_CAP/PH_TAPE Remove the protective material from the BJ cartridge. CAP TAPE 7 Slide the BJ cartridge straight into the cartridge holder. ❍ Make sure the cartridge label faces you. ❍ Be careful not to touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side.
8 ❍ The BJ cartridge locks into position. ❍ Do not apply excessive force. LEVER_DN Make sure the cartridge is aligned against the back of the holder, then lower the green lock lever. Ca Ink B rtrid C g Col-21e lo r M ad Ja e in pa n C In a k B rtrid C B l ge la-21 c Maintaining the MultiPASS C635 k M a Jade pa in n 9 Close the printer cover, and press the CARTRIDGE button.
Replacing a BJ Tank in the BC-21e Color BJ Cartridge If you perform a print operation correctly but the output is blank, portions are missing, or colors are very wrong, a BJ tank may be out of ink. If the output is still blank after cleaning the print head at least five consecutive times, replace the empty BJ tank in the BC-21e Color BJ cartridge. You leave the BJ cartridge in the MultiPASS when replacing a BJ tank. 1 Press the CARTRIDGE button.
3 Remove the empty BJ tank. ❍ The color BJ tank is on the left; the black BJ tank is on the right. ❍ Grasp the tab on the top of the tank and pull forward to release the BJ tank. C In a Brtkri Cdg C ol-2e lo1 M r ad Jae pain n C In a B rtrkid C B l-2ge la 1 ck M a Jade pa in n TANK_OUT Maintaining the MultiPASS C635 ❍ Then lift the BJ tank up and out of the BJ cartridge unit. ❍ Dispose of the BJ tank properly. You may want to place it in a plastic bag to keep from spilling any residual ink.
5 Slide the new BJ tank into the empty slot. C In a Brtkri C C l-dge 21 olo M r a Jdae pain n Jdae pain n C In a B rtrkid C B l- ge TANK_IN C l-dge 21 olo M r a C In a Brtkri C la 21 c C In a B rtrkid C B l ge k M a Jade pa in n la-21 ck M a Jade pa in n 6 Press firmly on the tab on top of the new BJ tank until it snaps into place.
Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the MultiPASS or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. 1 ❍ When opening the Ink Cartridge Storage Box, press in on the release tab that locks the cover in place. 2 Carefully set the cartridge in the storage box. ❍ You must insert the cartridge correctly or the storage box will not close.
N Whenever you remove a BJ cartridge from the MultiPASS, store the cartridge in the storage box (unless you are disposing it). If you have more than one Ink Cartridge Storage Box, you can hook them together. Simply connect them by the slides and grooves on the sides of the containers. Transporting the MultiPASS If you need to transport the MultiPASS, be very careful. DO NOT remove the BJ cartridge. 1 Make sure the BJ cartridge is in the home position.
4 Pack the unit. ❍ Carefully pack the unit in its original packing materials. N If you no longer have the shipping carton your MultiPASS came in, pack the unit in a suitably sized, sturdy cardboard box, using bubble wrap, foam peanuts, or other suitable packing materials. (If you use foam peanuts, be sure to wrap the unit in plastic first to prevent the packing materials from entering any openings in the unit.
Troubleshooting 8 This chapter contains information to help you solve problems you may have when using the MultiPASS.
N Attempting to repair the MultiPASS yourself may void the limited warranty as to that repair. See the limited warranty card for details. If you need to contact Canon directly, make sure you have the following information: ❍ Product name—MultiPASS C635 ❍ Serial number ❍ MultiPASS Desktop Manager software package version numbers ❍ Place of purchase ❍ Nature of problem ❍ Steps you have taken to solve the problem and the results CANON INC.(DA1) NO.
Paper Jams On occasion, the document feeding into the MultiPASS or the paper in its sheet feeder may misfeed or jam. You can usually clear the problem easily. N You need not unplug the MultiPASS to clear paper jams. Jams in the Automatic Document Feeder (ADF) CHECK DOCUMENT 1 Press STOP. STOP Troubleshooting Stops the operation. 2 ❍ Gently pull the operator panel toward you. ❍ It opens only slightly. OP_JAM_OPEN Open the operator panel.
3 Remove the document. ❍ While holding the operator panel open, remove the document. ADF_JAM ❍ Pull it in either direction, but DO NOT force it. ❍ If a multipage document is loaded, remove the entire document from the ADF. 4 Close the operator panel. ❍ Gently press the operator panel until it clicks closed. ❍ Fan and stack the sheets, and replace the stack in the ADF. ❍ Start your operation again.
Jams in the Sheet Feeder CLEAR PAPER JAM 1 JAM_REMOVE(A) Gently pull any jammed paper out of the unit. Remove the stack of paper from the sheet feeder. Troubleshooting 2 ❍ Fan the paper, and tap it on a flat surface to even out the stack. ❍ Reinsert the paper into the sheet feeder. Make sure you adjust the paper guide to the stack, and that the stack does not exceed the limit mark. 3 Press STOP or RESUME. STOP This clears the error message.
General Troubleshooting Procedures General Printing Problems Most printing problems can be resolved by this general troubleshooting procedure. Step 1. Preview the Output When printing your document, review your output using the Preview option in the Print dialog. This option shows you the image sent to the MultiPASS printer driver. It helps determine where output problems are occurring.
Step 2. Print a Finder Window Printing a finder window helps determine if the problem is happening everywhere or only within one application. 1. Quit any applications you are running. 2. Double-click your hard drive icon to display its contents. 3. From the File menu, select Print Window. This test prints a page showing the contents of your hard drive. If it does not, check “Printing Problems” described later in this chapter. Step 3.
Step 5. Reset Hardware and Check Printer Connections Cables do come loose or the circuitry can get confused. Often the best thing to do is to shut everything down and restart. 1. Shutdown your Mac. 2. Turn off the MultiPASS. 3. Unplug the USB-to-Parallel cable from the USB port on the Mac. 4. Wait 5 seconds, then reconnect the cable back into the USB port. 5. Turn on your Mac. 6. Turn on the MultiPASS. Step 6.
2. Click on the application once to highlight it. 3. Select Get Info from the File Menu. The Info window will appear. 4. In the Preferred Size box, enter a new value. Increasing the Preferred Size by 1,000K is a good start. 5. Close the Get Info window. You cannot change an application’s memory allocation while the application is running. Ensure that you are not adding more memory than your computer has.
LCD Messages The following messages are displayed in the LCD when the MultiPASS is performing a function or encounters an error. The Error Code appears on the Activity Report. Message Error Code Cause Action AUTO REDIAL — The MultiPASS is waiting to redial the other party’s number because the line was busy or the other party did not answer when you tried to send the document. BUSY/NO SIGNAL #005/018 The telephone number you dialed is busy. Wait for the MultiPASS to try redialing.
Error Code Cause Action CHANGE CARTRIDGE #052 The BJ cartridge is empty or its ink has dried out. CHECK DOCUMENT #001 The document is jammed in the ADF. Replace the BJ cartridge. The unit will then print any documents received in memory. Remove the document you are trying to send or copy and start again. Set the correct paper size on the Receive Fax panel of the MultiPASS Fax Setup Utility (see page 3-7). Add paper to the sheet feeder or check for a jam. Then try to print again.
Message Error Code Cause Action DIALING — DOC TOO LONG #003 The MultiPASS is dialing the receiving fax machine. It took more than 32 minutes to send or copy a document. It took more than 32 minutes to receive a document. Press STOP if you want to cancel the transmission. Divide the document and send or copy each part separately. Contact the other party. Have them divide the document and send each part separately. Use a copy machine to make a reduced copy of the document and send the copy.
Message Error Code Cause Action MEMORY FULL #037 The memory of the MultiPASS is full because it has received too many documents, or a very long or detailed document. Memory is full because you tried to send too many pages at once, or a very long or detailed document. The MultiPASS is sending a fax and its memory is full. Print out any documents that are stored in memory. Then start the operation again.
Message Error Code Cause REC. PAPER JAM #009 The MultiPASS has no paper in its sheet feeder, or has a paper jam. RECEIVED IN FILE — REC’D IN MEMORY — START AGAIN — STOP KEY PRESSED — TALK — TX/RX CANCELLED — TX/RX NO. nnnn — 8-14 Troubleshooting MPC-635—USERS MANUAL/V000/06-99 Action Add paper or clear the jam, then press STOP. If a document was received in memory, the unit will print it automatically from memory.
Problem Cause Solution Printer not responding Hardware or software. Make sure the MultiPASS is turned on, has paper, and displays no error conditions. Ensure the cable connection is secure with no extensions or switch boxes. USB-to-Parallel. Unplug the USB-to-Parallel cable from the USB port on the Mac. Wait 5 seconds. Then reconnect the cable. MultiPASS C635 does not appear in the Chooser Cannot locate the Extensions folder. Make sure there is only one System folder on your hard drive.
Problem Cause Solution The ALARM light comes on and the MultiPASS beeps while printing The MultiPASS may have a paper jam. Clear any paper jams (see page 8-3). If the MultiPASS has no paper jam, unplug it, wait 5 seconds, then plug it in again. If the problem is fixed, the ALARM light will be off, the BJ cartridge will move to its home position, and the LCD display will show the date and Receive Mode (Standby Mode). If the ALARM light stays on, call the Customer Care Center (see page 1-4).
Problem Cause Solution Data from computer is not printed (continued) The application you are printing from may not be set up properly. Check the computer and the application to make sure they are configured correctly. The 128 page limit was exceeded. Print pages or records in batches of 100 pages. The BJ cartridge or a BJ tank may not be installed properly. Make sure the BJ cartridge and its BJ tank(s) are properly installed.
Problem Cause Solution The printed output is not what you expected (continued) Improper reset after an error condition Reset the MultiPASS; either use the reset feature or turn the MultiPASS off, then on. If this does not work, reset the USB-to-Parallel cable. Insufficient memory If printing in the background and portions of the page are not printed, allocate more memory to SpoolMaster.
Problem Cause Solution Print quality is not what you expect; print is not clear; splashed or missing dots, white streaks The paper you are using may not be supported by the unit. Make sure you are using the recommended paper (see page A-1). You may be printing on the wrong side of the paper. Some paper has a right side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side. The print head nozzles may be clogged.
Problem Cause Solution Fonts do not print as smoothly rounded characters Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when used with high resolution printers like the MultiPASS. Make sure you installed an outline font manager, such as Adobe® Type Manager or that you are choosing a TrueType® font. Certain MS fonts, such as MS Serif, will print jagged. Choose another font. The print medium you are using may not be supported by the MultiPASS.
Problem Cause Solution Colors are missing The print head may need to be cleaned. Clean the print head (see page 7-8). Hue changes The print nozzles may be clogged with dust. Clean the print head (see page 7-8). A BJ tank may be empty. Replace empty BJ tanks as needed (see page 7-16). Problem Cause Solution Paper does not load The sheet feeder may contain too many sheets. Make sure the stack of paper in the sheet feeder does not exceed the limit mark. Paper may not be inserted correctly.
Problem Cause Multiple sheets load into unit at the same time (continued) Make sure the stack of paper does not exceed the limit mark. If necessary, remove a few sheets from the sheet feeder. Different types of paper may be stacked in the sheet feeder. Repeated paper jams occur Solution The paper you are using may be causing the jams. Do not stack more than approximately 100 sheets of plain paper in the sheet feeder. Do not force the stack into the sheet feeder. Load just one type of paper.
Problem Cause Solution Envelopes do not load (continued) Envelopes may not match specifications for this unit. Envelopes must be U.S. Commercial number 10 (9.5 × 4.1 inches) or European DL envelopes (220 × 110 mm). Problem Cause Solution Cannot send a document The MultiPASS may have overheated. Unplug the unit and let it cool for several minutes. Try sending again. The MultiPASS may not be set for the type of telephone line in use (pulse/tone).
Problem Cause Solution Images on faxes received from the MultiPASS are spotted or dirty The receiving fax machine may not be working properly. Check the MultiPASS by making a copy. If the copy is clear, the problem may be in the receiving fax machine. The document may not be properly inserted in the ADF. Remove the document and feed it correctly into the ADF (see page 1-14). Cannot send or receive using Error Correction Mode (ECM) The other party’s fax may not support ECM.
Cause Solution The MultiPASS does not switch automatically between telephone and fax transmissions The MultiPASS may not be in Fax/Tel mode. For the MultiPASS to switch automatically between telephone and fax reception, the Receive mode must be set to Fax/Tel mode. There may be a document in memory. Make sure you have printed out any documents in memory. An error may have occurred during reception. The sheet feeder may be empty. Check the LCD for an error message (see page 8-10).
Problem Cause Solution Faxes do not print The BJ cartridge may not be installed correctly. Be sure to remove the orange tape from the BJ cartridge before you install it in the MultiPASS (see page 7-14). Make sure the BJ cartridge is installed correctly (see page 7-11). Fax images print blotched or uneven The print head may need cleaning. Clean the print head several times (see page 7-8). The BJ cartridge may need to be replaced. Try another BJ cartridge.
Cause Solution Poor line art scan results Increase resolution. Line art scans should be performed at very high resolutions (in excess of 300 dpi). Poor quality scanned image on screen Your screen representation may be inaccurate. Open the Monitors and Sound panel from the Control Panels command in the Apple Menu. Poor quality scan Your scan mode may be incorrect. If scanning line art, make sure you select Line Art mode and adjust your settings to Thousands or Millions.
Problem Cause Solution The phone disconnects while you are talking on the line The MultiPASS may not be plugged in properly. Make sure the MultiPASS is plugged in correctly. If the MultiPASS is in Answer Machine Mode and Silent Receive is enabled, the unit will switch to fax receive mode when it detects a period of silence. Disable the Silent Receive option on the Receive Fax panel of the MultiPASS Fax Setup Utility (see page 3-7).
General Problems Problem Cause Solution The MultiPASS has no power The power cord may not be securely plugged into the unit. Make sure the power cord is plugged securely into the unit and into a wall outlet. If the power cord is connected to a power strip, make sure the strip is connected to an outlet and turned on. Check the power cord by substituting another, or by using a voltmeter to test it for continuity.
Memory Clear Report The Memory Clear Report summarizes the documents that were cleared from memory when a power failure occurred. This report is generated automatically. ❍ If you experience a power failure, any documents stored in memory will be lost. MEMORY CLEAR LIST ❍ When you turn on the MultiPASS after power is restored, the MultiPASS automatically prints out a list of documents that were stored in the memory at the time of the power failure.
Specifications Specifications A Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feed; Manual feed Sheet Feeder Capacity – Auto Feed Only Maximum thickness of stacked paper: 0.4 inches (10 mm) Plain paper (20 lb or 75 g/m2)—Approx. 100 sheets High resolution paper—Approx. 80 sheets Transparencies—50 sheets Envelopes—10 Other special media—1 sheet only Paper Size Letter—8.5 in × 11 in Legal—8.5 in × 14 in A4—210 mm × 297 mm B5—176 × 250 mm COM 10 envelope—9.
Paper Weight 17 to 24 lb (64 to 90 g/m2) Print Speed Up to 6.5 ppm in Black (using BC-20 Black BJ Cartridge); Up to 1.5 ppm in Color Print Width Maximum—8 inches (205 mm) Line Feed Speed Approximately 150 ms/line at 2/6-inch line feeds Printing Resolution Color (BC-21e Color BJ Cartridge)—720 × 360 dpi Black (BC-20 Black BJ Cartridge)—720 × 360 dpi (with Smoothing) Printable Area—Papers The shaded portion in the following figure shows the printing area for paper.
BJ Cartridges Print head Print head life BJ tanks Ink color BJ tank yield 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) Approximately 2,000 color pages at 30% coverage BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Black, cyan, yellow, magenta BCI-21 Color—Approx. 100 pages at 7.5% coverage BCI-21 Black—Approx. 225 pages at 5% coverage BC-20 Black BJ Cartridge Print head Ink color Cartridge yield 128 nozzles Black Approx.
Automatic Document Feeder (ADF) 30 pages, letter size (based on 20 lb paper); 10 pages, legal size Fax resolution Fine mode—203 × 196 dpi; Standard mode—203 × 98 dpi Horizontal × Vertical Fax printing speed Approx.
Copying resolution Black and White—360 × 360 dpi (256 grayscale) Color—360 × 360 dpi Default size 100% Reduction sizes 70%, 80%, 90% Copy speed Black and white copy Initial copy—45 seconds Subsequent copies—20 seconds (up to 3 ppm) Color copy—Up to 3 min/page; letter size Multiple copies Up to 99 copies of a document; 1 copy of a color document Scanner Scanning method Contact image sensor Scanning image processing UHQ (Ultra High Quality image enhancement); Halftones—256 levels of gray; Color—1
Scanned image The actual scanned image size for the MultiPASS C635 is shown below. This information applies to documents that will be scanned. 0.16 in (4.0 mm) Legal/Letter 0.12 in (3.0 mm) 8.42 in (214 mm) 0.16 in (4.0 mm) 0.12 in (3.0 mm) There is a 0.12 in (3.0 mm) margin on either side of the sheet and a 0.16 in (4.0 mm) margin on the top and bottom that are not picked up by the scanner.
Power Source 120V/60Hz Power Consumption Approx. 30W (maximum) Approx. 6W (standby) Dimension (W x D x H) 15.8 in × 14.4 in × 8.1 in (400 mm × 365 mm × 205 mm) Main unit – no trays Weight 12.3 lb (5.6 kg) Environmental Conditions Temperature: 41°F – 90.5°F (5°C – 32.
Space Requirements 24.3 in (618 mm) 11 in (281 mm) A-8 Specifications MPC-635—USERS MANUAL/V000/06-99 Appendix A SP_REQUIREMENTS 16 in (400 mm) 14.
In Fax/Tel mode, the MultiPASS monitors all incoming calls to see whether the call is from another fax machine or from a telephone: Telephone Type of call Telephone charges begin for caller.
Using the MultiPASS C635 as a Stand-alone Fax B Also, you will not be able to change the Transmit Confirmation Report to print after every transaction. (The default for the TX REPORT is to print only when there is an error in transmission.) Canon recommends that you install the MultiPASS software as described in the Quick Start Guide. See Chapter 3 for details on using the MultiPASS Fax Setup Utility.
Description/Settings Option COLOR COPY MEDIA N Select PLAIN PAPER when printing or copying on plain paper, or HIGH RES. PAPER for special print media, such as Canon’s High Resolution Paper. RX MODE Sets the Receive Mode. FILE PRINT Prints documents stored in the MultiPASS’s memory (when the MultiPASS Desktop Manager is installed). ROLLER CLEANING Cleans the rollers inside the MultiPASS. HEAD CLEANING Cleans the print head on the BJ cartridge.
Entering Your User Information Follow the steps below to set the date and time for your MultiPASS and to enter your fax number and your name. The date and time appear in the LCD display as well as on the documents you send. Your fax number and name appear on each document you send. 1 Then press the > button. FUNCTION 1 FUNCTION 2 Stand-alone Fax Press FUNCTION on the one-touch speed dialing keypad. USER SETTINGS 2 Press START/COPY twice.
❍ Set the time using the 24-hour clock system. ❍ Example: 07:30 = 7:30 A.M. 17:05 = 5:05 P.M. ABC 1 GHI 4 PRS 7 DEF 2 JKL 3 MNO 5 TUV 6 WXY 8 11/15/99 08:15 9 SYMBOLS OPER 0 TONE 4 Press START/COPY twice when the date and time are entered. START/COPY DATA ENTRY OK START/COPY TEL = 5 Enter your fax number (up to 20 digits) using the numeric buttons.
6 Press START/COPY when the fax number is entered. START/COPY DATA ENTRY OK ❍ After a few seconds, the LCD display changes to: UNIT NAME START/COPY Stand-alone Fax Then press START/COPY again. 7 Enter your name (up to 24 characters) using the numeric buttons. ❍ Press the button with the letter you want to enter; for example, press 2 three times to enter a capital C. CANON FAX BACK Button Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjk15 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 # -.
8 Press START/COPY when you finish entering your name. START/COPY DATA ENTRY OK 9 Press STOP to complete the registration. B-6 STOP The MultiPASS returns to standby mode.
Glossary G Automatic dialing Dialing fax or telephone numbers by using a shortcut of pressing one to three buttons. To use automatic dialing, you must register the numbers in the MultiPASS Fax Setup Utility. See also one-touch speed dialing keypad, coded speed dialing, and group dialing. Automatic document feeder (ADF) Refers to the document tray in which you stack the document you want to fax, copy, or scan.
CCITT #1 Chart A test chart, defined by CCITT/ITU-TS, used to measure the transmission speed as well as the transmitting and receiving memory capacity of a fax machine. CCITT/ITU-TS Formerly known as CCITT, Consultative Committee for International Telegraph and Telephone. CCITT has been replaced by the International Telecommunications Union-Telecommunications Sector (ITU-TS), a committee created to set international standards for telecommunications.
Document The sheet of paper containing the data that you send to or receive from a fax. dpi Dots per inch. A unit of measurement for indicating a printer’s resolution. DRPD Distinctive Ring Pattern Detection. Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company’s special services. ECM Error Correction Mode. The ability of your MultiPASS to reduce system and line errors when sending or receiving from another fax with ECM capability.
Group dialing A dialing method that enables you to dial up to 55 registered one-touch speed dialing or coded speed dialing numbers together as a group. This means that you can press just one to three buttons to enter numbers when sending the same document to many destinations. Halftone Using this method, the MultiPASS (in printer mode) produces shades of gray or of colors by mapping dots to be printed.
Manual feed A method of feeding paper into the printer one sheet at a time. Manual receiving A method of receiving faxes in which you answer all incoming calls using a telephone. Manual redialing When you use regular dialing, you can redial a number “manually” simply by pressing REDIAL on the operator panel. The last number called is the number redialed.
Page orientation Refers to the direction of print on the page. Printing across the width of a page is called portrait orientation. Printing across the length of a page is called landscape orientation. Pause A timing entry required for registering certain long distance numbers and for dialing out through some telephone systems or switchboards. Pressing the REDIAL/PAUSE button enters a pause between digits of a telephone number.
Redialing, automatic See Automatic redialing. Redialing, manual See Manual redialing. Reduction mode The MultiPASS’s automatic feature that reduces the received image to ensure it fits on the page. You can turn this feature on/off with the Reduce to Fit Paper option in the Receive Fax panel of the MultiPASS Fax Setup Utility.
ScanTastic Software you can use to scan individual documents or groups of documents. Sender ID Information printed at the top of a fax (also called TTI or Transmit Terminal ID). This data appears only if the sending fax has been programmed with the information. Sending Sending transmission is also defined as TX or transmit. A fax document that has been scanned by a fax machine and sent over telephone lines, in the form of electrical pulses, to another fax machine is a sending transmission.
TTI Transmit Terminal ID. See Sender ID. TX See Sending. Typeface The printed design of characters. For instance, Courier, Script, and Roman typefaces all print characters of different designs. Typestyle Refers to how the typeface appears: slanted (italic) or upright. UHQ (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
Index I A A4 paper size: A-1 Accessories: 1-2–3 Adding pages, to document: 1-16 Address book, faxing: 3-12–13 ADF: See Automatic document feeder Adjusting color distribution: 6-23–24 contrast and brightness: 6-12 histogram tone levels: 6-22–23 tint: 6-17 Adobe Photoshop Plug-In standard: A-5 Advanced functions, ScanTastic: 6-18–24 Receive Fax options: 3-9–11 Send Fax options: 3-5–6 ALARM light: 1-9–10, 8-16 Alarm, volume: 3-3 Answer Machine Mode: 5-4–5 Answer options: 3-7–8 Answering machine: 5-4–5 jack: 1
Brightness: 6-22 adjusting: 6-12 setting: 2-14 Brilliant White Paper: 1-3, 2-2, 2-21, A-1 Bubble Jet Paper: 1-3, 2-2, 2-21, A-1 Bulletin Board Service (BBS): 1-4 C C635 Color/Best scanning: 6-3 Color/Normal scanning: 6-3 Grayscale/Normal scanning: 6-3 Calls, responding: 5-8–9 Cancel sending, fax: 4-10 Cancelling, print job: 2-16 Canon Authorized Service facility (ASF): 1-5, 8-1 Canada: 1-4 help: 1-4 Specialty Papers: 1-3, 2-2–3, 2-31–34 Web site: 1-4 CARTRIDGE button: 1-11, 2-20, 7-11, 7-15–16, 7-18 Cartri
E Effective scanning width: A-5 E-mail support, Canon: 1-4 Enhancement panel: 6-9, 6-20 Enhancing images: 6-9–18 Enlarging, print job: 2-6 Entering information: B-2–6 Envelopes: 2-21, 2-28–30, A-1 printable area: A-2 printing: 2-28–30 Environmental conditions: A-7 Index MPC-635—USERS MANUAL/V000/06-99 Error – 108: 8-18 Error correction (ECM): 3-5, 3-9 European DL envelopes: 2-28 Extension phone: 5-2 Eye dropper tool: 6-10 F Facsimile, specifications: A-3–4 Fast setting, print mode: 2-11 Fax address book:
FILE PRINT: B-2 Finder window: 8-7 Fine mode, fax: A-4 resolution: 4-14–15 Flipping, an image: 2-8 Fractional widths: 2-7 Full Color setting: 2-13 Function buttons: 1-9, 1-11 FUNCTION button: 1-11, 7-8, B-3 G Gamma curve values: 6-16–17 General problems: 8-29 specifications: A-7 troubleshooting procedures: 8-6–9 Get Info: 8-2, 8-9 Glossary: G-1–9 Glossy Photo Paper: 1-3, 2-2, 2-21, 2-31, A-1 Gray, image: 6-5 Grayscale: 6-5, A-5 setting: 2-13 tone curve: 6-15 Grayscale/Normal scanning: 6-3 Greeting Cards: 1
Landscape orientation: 2-7 Launching MultiPASS Fax Setup Utility: 3-2–3 ScanTastic: 6-1–2 LCD display: 1-9, A-7 menu system: B-1 messages: 8-10–14 Legal, paper size: A-1 Letter, paper size: A-1 Limit mark: 2-25 Limited warranty: 1-3, 1-5, 7-10 Line art image: 6-5 viewing: 6-25 Line feed speed: A-2 Line jack: 1-8 Liquid crystal display: See LCD Listen time: 3-9 LOAD PAPER message: 1-12 Loading documents: 1-14–16 paper: 1-12–13, 2-22–27 Lock lever: 7-13, 7-15 M Mac OS 8.
Operator panel: 1-7, 2-20 copying documents: 1-18–20 using: 1-9–11 Options dialog, page setup: 2-8 Orientation: 2-7 Outgoing message: 5-5 Output device settings: 6-18–20 jagged: 8-19 Output tray: 1-7 extension: 1-7 P Packing materials: 7-21 Page Setup dialog: 2-6–8 options: 8-7 Pages, range to print: 2-11 Paper dialog, using: 2-9 guidelines: 2-4 guides: 1-7, 1-13, 2-24 handling: 2-2–4, A-1 jams: 8-3–5 loading: 1-12–13, 2-22–27 printable area: A-2 rest: 1-7, 1-12 setting: 2-6 support: 2-23 weight: A-2 Paper
Q Quality color output: 2-18 faxes: 4-13–15 scan: 6-25 R RAM: See Memory REC’D IN FILE message: 5-6 REC’D IN MEMORY message: 5-5 Receive conditions: 3-8 Receive fax no signal: 3-10 telephone: 5-3–4 Index MPC-635—USERS MANUAL/V000/06-99 Receive fax options: 3-7–11 advanced: 3-9–11 Receive Mode: 3-7–8, 5-1–5, B-2 Receiving documents: 5-1–5 faxes: 5-1–9 faxes, Fax/Tel mode: A-9 telephone calls: 5-2–3 REDIAL/PAUSE button: 1-9–10 Redialing: 4-7–8 cancelling: 4-8 Reducing, print job: 2-6 Reduction option, faxi
Ring number: 3-8 patterns: 5-7–8 time: 3-10 tone: 3-10 message: 2-34, B-2 Round shaft: 2-19, 7-12, 7-16 Routine maintenance: 7-3 RX MODE: B-2 ROLLER CLEANING S Safety instructions: 1-5–6 Saturation: 6-13 Saving, settings: 3-2 SB-21 Ink Cartridge Storage Box: 1-2, 7-19–20 Scaling, image: 6-5–6 Scan mode: 6-3–4 resolution: 6-3–4 Scanned image area: A-6 balance: 6-10–18 brightness: 6-12 color distribution: 6-23–24 color saturation: 6-13–14 contrast: 6-12 cropping: 6-7 enhance: 6-9–18 histogram tone: 6-22–23 s
Touch tone dialing: 3-4 Transmission speed: A-3 Transmission/reception memory: A-3 Transmit report: B-1 Transmit Terminal Identification (TTI): 1-17, 3-6 Transmitting, document: 4-11–13 Speed dialing group, defining: 3-14 individual: 3-13–14 Speed option receiving: 3-9 sending: 3-5 Spilled ink: 7-9 Splashed dots: 8-19 SpoolMaster: 2-6, 2-14–17, 8-2 accessing: 2-15–16 activating: 2-15 memory: 8-9 preferences: 2-17 printing: 2-15 Stand-alone fax: B-1–6 Standard mode, fax: A-4 resolution: 4-14–15 START/COPY b
