Photo All-In-One Quick Start Guide series Quick Start Guide The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www.usa.canon.com QT5-1193-V01 XXXXXXXX ©CANON INC.
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Photo All-In-One Quick Start Guide
Canon PIXMA MP970 series Photo All-In-One Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA MP970 series Photo All-In-One.
Table of Contents Before Using the Machine .............................2 Troubleshooting........................................... 72 How to Navigate Menus on the LCD ..............2 Turning the Machine On and Off ....................5 Handling the Original Document.....................7 Loading Printing Paper ...................................9 Hints for Handling the Paper Sources ..........12 Changing the Paper Source .........................15 Loading Paper .........................................
Before Using the Machine How to Navigate Menus on the LCD You can display the menu screen or setting screen and use various functions on the LCD. This section describes about the basic operation of the menu screen and buttons on the Operation Panel. (1) HOME screen (2) Function buttons (8) (9) (1) (7) (6) (5) (2) See “Operation of Other Buttons” on page 4.
Basic Operation This section describes the operation to navigate menus with the Easy-Scroll Wheel, [, ], and OK buttons, taking the HOME screen as an example. 1 Press the HOME button. The HOME screen will be displayed. 2 Turn the Easy-Scroll Wheel to select the mode, then press the OK button. You can turn the Easy-Scroll Wheel left or right. You can also use the [ or ] button to select setting items. Move the icon of the desired mode to position (A). (A) The selected mode screen will be displayed.
Operation of Other Buttons z Function Buttons Two Function buttons enable you to select menus displayed at the bottom of the LCD. The screen that appears when you press a Function button depends on the screen that is displayed and which Function button you press. (1) Left Function button When you press the left Function button on the HOME screen, the remaining ink volume screen is displayed.
Turning the Machine On and Off Turn on the machine before printing. Turning on the Machine Before turning on the machine, confirm the following. z The Print Head and ink tanks are installed into place. If you are using the machine connected to a computer, confirm also the following. z The machine is connected to your computer (or a compatible device). z The MP Drivers are installed.
To Save Energy This machine has the following two modes that allow you to save energy. z Screen-saver Mode The LCD goes out if the machine is not operated for about five minutes*. * You cannot change the wait time before the LCD goes out. Note When you want to restore the display, perform a print operation or press any button except for the ON/OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode, the machine turns off.
Handling the Original Document This section describes how to load the original document on the Platen Glass. Original Document Requirements The original documents you load on the Platen Glass for copying or scanning must meet these requirements: Document type z Paper documents z Photographs z Books z Films * Positive and negative 35 mm film strips and 35 mm slides. Size (W x L) Max. 8.5 x 11.7 inches / 216 x 297 mm Height Max. 0.
Note The machine cannot scan the shaded area in the figure below. (A) (B) (A) 0.04 inches / 1 mm (B) 0.04 inches / 1 mm 2 8 Gently close the Document Cover.
Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Cassette. Note z At purchase, the machine is set to feed from the Rear Tray. If you are printing without changing paper source settings, load paper in the Rear Tray. For details on loading paper, see “Loading Paper” on page 16. z Do not place any objects in front of the machine. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality.
Paper Handling z Recommended Paper and Requirements Media Type Model*1 Paper Support Load Limit Paper Media Type Output Tray Machine Printer Load Limit Setting Driver Setting Rear Tray Cassette Plain Paper*2 — 150 sheets 150 sheets 50 sheets Plain paper Plain Paper Envelopes*3 — 10 envelopes 5 envelopes 1 envelope — Envelope Super White Paper SW-201 100 sheets 100 sheets 50 sheets Plain paper Plain Paper High Resolution Paper*3 HR-101N 80 sheets 80 sheets 50 sheets — High Res
*1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the paper sizes available for each Canon genuine paper, visit our website. You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
z Media Types You Cannot Use Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a postcard, including plain paper or notepad paper cut to a small size.
Note z Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear Tray. See “Paper Handling” on page 10. For details on loading paper, see “Loading Paper” on page 16. z Printer driver settings may be required depending on the usage. For details on printer driver settings, refer to the PC Printing Guide on-screen manual.
If You Print Mainly on Plain Paper You can load plain paper of the same size in both paper sources, and set the printer driver to automatically switch the paper source when either paper source runs out of paper during printing.
Changing the Paper Source Each time you press the Paper Feed Switch, the paper source to be used switches between the Rear Tray and the Cassette. The paper feeds from the paper source whose lamp is lit.
Loading Paper Important z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams. z You cannot print on postcards affixed with photos or stickers. z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed. (A) (B) Note z We recommend using genuine Canon photo media when printing photographs.
2 Prepare to load paper. (1) (1) Open the Sheet Feeder Cover and pull out the Paper Support. Put your finger in the rounded indent of the Paper Support and pull it out until it stops. (A) (2) Open the Paper Output Tray. Put your finger in the center of the top of the Paper Output Tray and open it gently. (3) Open the Output Tray Extension. (4) Press the Paper Feed Switch so that the Rear Tray lamp (A) lights. (4) (3) (2) Note You can also select the paper source with the printer driver.
Loading Paper in the Cassette Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear Tray. If you intend to use only the Cassette, check for any usage restrictions in advance. See “Paper Handling” on page 10. Important z Do not leave photo paper, such as Photo Paper Pro, in the Cassette for a long time. This may cause paper discoloration due to natural aging.
4 Insert the Cassette into the machine. Push the Cassette all the way into the machine. 5 Prepare the Paper Output Tray. (1) Open the Paper Output Tray. Put your finger in the center of the top of the Paper Output Tray and open it gently. (2) Open the Output Tray Extension. (3) Press the Paper Feed Switch so that the Cassette lamp (B) lights. 6 (B) (3) (2) (1) Specify the page size and media type settings according to the loaded paper.
Loading Envelopes Use either European DL or US Comm. Env. #10-sized envelope. Important z You need to print from the computer to print on envelopes. z Do not use the following envelopes: – Envelopes with a double flap (or sticker flaps) – Envelopes with an embossed or treated surface – Envelopes with pressure stickers – Envelopes whose gummed flaps are already moistened and adhesive Loading Envelopes in the Rear Tray 1 Prepare the envelopes.
2 Load the envelopes. (2) (1) Load the envelope against the Cover Guide (the right side of the Paper Support). Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. Note Make sure that the Cover Guide is set upright when you load envelopes in the Rear Tray. (B) (1) (3) (2) Pinch the Paper Guide and slide it against the left side of the envelope. (A) (A) Printing orientation Important Do not slide the Paper Guide too hard.
Loading Envelopes in the Cassette 1 Prepare the envelopes. See “Prepare the envelopes.” on page 20. 2 Load the envelopes. (A) (1) Align the envelope stack against the right side of the Cassette. Load with the address side facing DOWN. The flap of the envelope will appear facing UP on the left side. Up to 5 envelopes can be loaded at once. (2) Slide the Paper Guides against the sides of the envelope. (3) Press the Paper Feed Switch so that the Cassette lamp lights up.
Loading Small-Sized Paper You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers. Note Load Credit card-sized paper in the Rear Tray. Loading Small-Sized Paper in the Rear Tray (1) Load the small-sized paper against the Cover Guide (the right side of the Paper Support) with the print side facing UP. (2) (1) Note Make sure that the Cover Guide is set upright when you load paper in the Rear Tray.
Loading Small-Sized Paper in the Cassette (1) Align the paper stack against the right side of the Cassette with the print side facing DOWN. (2) Slide the Paper Guides against the sides of the paper stack. (3) Press the Paper Feed Switch so that the Cassette lamp lights. (1) (2) (3) (4) Specify the page size and media type settings according to the loaded paper.
Copying Making Copies This section describes the basic procedure to make copies. For details, refer to “Copying” in the User’s Guide on-screen manual. 1 Turn on the machine. See “Turning the Machine On and Off” on page 5. 2 Make sure that Copy is selected on the HOME screen, then press the OK button. Note You can also press the Color or Black button instead of the OK button. 3 Load paper. See “Loading Printing Paper” on page 9. 4 Load the original document on the Platen Glass.
(1) Magnification Specify the reduction/enlargement method. For details, refer to “Reducing or Enlarging a Copy” in “Making Copies” of the User’s Guide on-screen manual. (2) Intensity Specify the intensity. For details, refer to “Changing Intensity Setting” in “Making Copies” of the User’s Guide on-screen manual. (3) Page size Select the page size of the loaded paper. (4) Media type Select the media type of the loaded paper. (5) Print quality Adjust print quality according to the original.
Printing from a Memory Card Memory Cards Supported by This Machine The following memory cards are compatible with this machine. Memory cards that can be directly inserted into the Card Slot: z SD Secure Digital memory card z SDHC memory card z MultiMediaCard z Compact Flash (CF) Card Supports Type I/II (3.
Inserting the Memory Card Caution When a memory card is inserted into the Card Slot, the Access lamp (A) is lit. When the Access lamp is flashing, the machine is accessing to the memory card. In this case, do not touch the area around the Card Slot. 1 Turn on the machine. See “Turning the Machine On and Off” on page 5. 2 Open the Card Slot Cover. (A) 3 Insert only one memory card into the Card Slot. z How to insert Insert a memory card with the labeled side facing up.
Caution z The memory card will stick out of the Card Slot, but do not force it into the slot any further. Doing so damages the machine and the memory card. z Make sure that the memory card is correctly oriented before inserting it into the Card Slot. If you force the memory card into the Card Slot in the wrong orientation, you may damage the memory card and/or the machine. 4 5 Confirm that the Access lamp has lit up. Close the Card Slot Cover. Removing the Memory Card 1 2 3 Open the Card Slot Cover.
(4) Press the OK button. 5 Start printing. (1) Confirm the print setting. To change the settings, select the item and press the OK button. (2) Confirm the total number of copies for the selected photos. Note (1) (2) For details on the functions associated with Advanced and Check photo, see “Setting Items” on page 30. (3) Press the Color button. The specified number of copies of each photo will be printed.
z Advanced Print Settings Screen When you press the left Function button in the print settings confirmation screen, the Auto image fix screen is displayed. When Auto image fix ON is selected, the scene or person’s face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc.
Note The advanced print settings are saved in each mode. The saved settings are retained until they are changed. (1) Date*1 Activate/deactivate to print the shooting date on a photo. (2) File no.*1 Activate/deactivate to print the file no. on a photo. Note It is not possible to print both the shooting date and the file no. under the following conditions: z Layout print is selected as a print function in the memory card mode, and/or z Credit card is selected in Page size.
Using Useful Printing Functions Layout print Prints photos you pasted in the specified layout. Sticker print Prints your favorite photo with a frame on Canon Photo Stickers. DPOF print Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you have specified them. Captured info print Prints information on photographs at the time of its shooting (Exif info) in the margin of Photo index print or selected individual photos.
Printing by Using the Photo Index Sheet 1 Turn on the machine, and load A4 or Letter-sized plain paper. See “Turning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 9. 2 Make sure that the proper paper source is selected. See “Changing the Paper Source” on page 15. 3 4 5 Select Photo index sheet on the HOME screen, then press the OK button. Make sure that Index sheet print is selected, then press the OK button. Insert a memory card into the Card Slot.
Photo Printing from Printed Photo or Film You can scan photos and 35 mm film into and then print them from the machine. For film, both film strips (six connected frames per strip after regular developing) and slides (one frame per mounted slide) are supported. Various effects can be applied to the images before printing them. Scanning a Photo 1 Turn on the machine. See “Turning the Machine On and Off” on page 5. 2 3 Select Easy photo reprint on the HOME screen, then press the OK button.
4 Lift the Document Cover, remove the FAU Protective Sheet from the Document Cover, and then remove the Film Guide (A) from the rear of the FAU Protective Sheet. (A) (A) Film Guide 5 Mount film in the Film Guide and load it on the Platen Glass. z Mounting a 35 mm Film Strip: (1) On the Film Guide (B), open the Film Holder (C). Squeeze the edges of the Film Holder inward lightly to release it.
(4) With the mark on the Film Guide facing up, align the Film Guide with the grooves on the right and left sides of the Platen Glass. (5) Confirm that the front side of the film (the side showing the correct image) faces down. z Mounting a 35 mm Slides: (1) On the Film Guide, open the Film Holder. Squeeze the edges of the Film Holder inward lightly to release it. (F) (2) Lift the Film Holder (F) to remove the Film Strip Frame (G) from the Film Guide (H).
Note To attach the Film Strip Frame on the Film Guide after scanning slides is complete (1) Align the circle marks (z) on the Film Strip Frame with the circle marks (z) on the Film Guide, and insert the tabs on the tip of the Film Strip Frame into the Film Guide. (2) Squeeze the edges of the Film Holder inward lightly and close it completely. Make sure that all the protrusions on the outer edges of the Film Holder fit into the slots in the Film Guide when closing the Film Holder.
4 Start printing. (1) Confirm the print setting. To change the settings, select the item and press the OK button. (2) Confirm the total number of copies for selected photos. Note (1) (2) For details on the function associated with Advanced, see “Advanced Print Settings Screen” on page 31. (3) Press the Color button to print in color, or the Black button to print in black & white. The specified number of copies of each photo will be printed.
Printing from Your Computer This section describes procedure for basic printing. Printing with Windows Note When printing photographs taken by your digital camera, you can perform Borderless Printing in easy steps using Easy-PhotoPrint EX. Easy-PhotoPrint EX is provided on the Setup CD-ROM. Easy-PhotoPrint EX supports Exif Print to optimize photographs taken by an Exif-compliant digital camera by using the print information recorded at the time of shooting to achieve higher print quality.
Printing with Macintosh 1 Turn on the machine and load the paper in the machine. See “Turning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 9. 2 3 4 5 6 7 8 9 Create a document or open a file to print using an appropriate application software. Select Page Setup on the application software’s File menu. Make sure that your machine’s name is selected in Format for. Select the page size of the loaded paper in Paper Size. Click OK. Select Print on the application software’s File menu.
Scanning Images You can scan images from the machine to a computer without printing them and save them in popular image types, such as JPEG, TIFF, bitmaps, or PDF. The scanned data can be sent to one of the computers connected over a network as well as to a computer connected via USB. If you are scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data. Scanning Methods You can select from the various scanning methods.
6 Select the document type, then press the OK button. Important Make sure that the document has been loaded correctly according to the document type that you have selected. For details, refer to “Scanning Methods” in the User’s Guide on-screen manual. 7 8 Select the scan operation, then press the OK button. Press the Color or Black button. Important Do not stare at the light directly for an extended period of time when scanning originals.
Printing Photographs Directly from a PictBridge Compliant Device You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile phone using a USB cable recommended by the device’s manufacturer, and print recorded images directly without using a computer.
2 Connect the PictBridge compliant device to the machine. Note Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device. You may also have to turn on the device or select Play mode manually after connecting the device to the machine. Perform necessary operations on the PictBridge compliant device before connecting it to this machine according to instructions given in the device’s instruction manual.
About PictBridge Print Settings Settings on a PictBridge Compliant Device This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instructions given in the instruction manual of your PictBridge compliant device. Note z In the following description, names of setting items are given according to those used in Canonbrand PictBridge compliant devices. Setting item names may be different depending on the brand or model of your device.
z Layout Setting Various layout options are available. z Bordered/Borderless: You can select whether or not to print an image with a border. z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper. Sticker paper: When you select 10 x 15 cm/4" x 6" for Paper size, you can print 16 images on a single sheet of paper. A4- or Letter-sized paper: When you select A4 or 8.5" x 11" (Letter) for Paper size, you can print 4 images on a single sheet of paper.
Setting on the Machine This section describes the PictBridge print settings on the machine. Set the print settings to Default on the PictBridge compliant device when you want to print according to the settings on the machine. z Displaying the PictBridge Settings Screen and Specifying the Settings (1) Turn on the machine. (2) Select Settings on the HOME screen, then press the OK button. (3) Select Device settings, then press the OK button. (4) Select PictBridge settings, then press the OK button.
z Setting Items No. Setting Item Description Corresponding Setting of PictBridge Compliant Devices*1 (1) Page size Select the page size, when printing directly from a PictBridge compliant device. Paper size (2) Media type Select the media type, when printing directly Paper type from a PictBridge compliant device. (3) Print quality Select the print quality, when printing directly from a PictBridge compliant device. – (4) Bordered/Borderless Select bordered or borderless print.
Routine Maintenance Replacing an Ink Tank This section explains the way to confirm the ink status and the procedure to replace ink tanks. When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of the error. See “An Error Message Is Displayed on the LCD” on page 74 and confirm how to handle it. When printing from your computer, error messages appear on your computer screen as well.
An error message may be displayed on the LCD during printing. Ink has run out. See “The following ink has run out. Replace the ink tank.” in “An Error Message Is Displayed on the LCD” on page 74 and take appropriate action. (B) (B) Empty ink tank. z With the Ink Lamps You can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how the ink lamps light or flash.
Replacing Ink Tanks When ink tanks run out of ink, replace them using the following steps. Important Handling Ink z To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended. z Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks removed. z Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog.
3 Remove the ink tank whose lamp is flashing fast. (1) Push the tab and remove the ink tank. Important z Handle ink tanks carefully to avoid staining clothing or the surrounding area. z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables. Note z Do not remove more than one ink tank at a time. Be sure to replace ink tanks one by one when replacing more than one ink tank.
5 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head. (G) Make sure the position of the tank matches the label. (G) (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. Important Install all the ink tanks to print. The machine cannot be used unless all the ink tanks are installed. (1) (3) 6 (2) Gently close the Scanning Unit (Printer Cover).
Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles, note the following. Note z Ink may blur depending on the paper in the following cases; – Printed area is traced with a highlight pen or paint-stick – Printed area is stained with water or sweat z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 56.
When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If print results are not satisfactory, performing Print Head Alignment may improve print quality.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. Note Make sure that the Inner Cover is closed. 1 2 Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray or Cassette. Open the Paper Output Tray, and then open the Output Tray Extension. (1) Put your finger in the center of the top of the Paper Output Tray and open it gently.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary. Note If the ink level is low, the nozzle check pattern is not printed correctly. Replace the relevant ink tank. See “Replacing an Ink Tank” on page 50. 1 Check the nozzle check pattern you printed. (1) (2) (1) Check if lines in this pattern are missing. (A) (B) (A) Good (B) Lines are missing (2) Check if there are white streaks in this pattern.
2 The confirmation screens for white streaks and missing lines are displayed alternately. Select the pattern that is closer to the nozzle check pattern that you printed. z If There Are No Missing Lines and No White Streaks (1) Select All A and press the OK button. The LCD returns to the Maintenance screen. z If Lines Are Missing or White Streaks Are Present (1) Select Also B and press the OK button. The cleaning confirmation screen is displayed.
Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary. Note Make sure that the Inner Cover is closed.
Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary. Note Make sure that the Inner Cover is closed.
Aligning the Print Head If ruled lines are printed with misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note Make sure that the Inner Cover is closed. Automatic Print Head Alignment Important You cannot feed paper from the Cassette when performing Automatic Print Head Alignment. Always load paper in the Rear Tray. 1 2 Make sure that the machine is turned on, and then load a sheet of A4 or Lettersized plain paper in the Rear Tray.
Manual Print Head Alignment If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print Head Alignment. For details on performing Automatic Print Head Alignment, see “Automatic Print Head Alignment” on page 62. 1 2 Make sure that the machine is turned on, and then load three sheets of A4 or Letter-sized plain paper in the Rear Tray or Cassette. Open the Paper Output Tray, and then open the Output Tray Extension.
5 Look at the first printout, and then adjust the print head position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column A that has the least noticeable vertical streaks. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.
6 Look at the second printout, and then adjust the print head position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column G that has the least noticeable vertical streaks. (2) Repeat the same procedure until you finish inputting the pattern number for columns H to K, then press the OK button. For column K, the best pattern will be smooth and have no streaks in the border indicated by the arrow.
7 Look at the third printout, and then adjust the print head position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in columns L and M that has the least noticeable horizontal streaks, then press the OK button. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.
Cleaning Your Machine This section describes the cleaning procedure that is needed to maintain your machine. Caution z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine threads may remain inside the machine and cause problems such as a blocked Print Head and poor printing results. Use a soft cloth to avoid scratching the components.
Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary. Note Make sure that the Inner Cover is closed. 1 2 3 Make sure that the machine is turned on, and then remove any paper from the Rear Tray and Cassette. Press the Paper Feed Switch to select the paper source to clean. Clean the paper feed roller. (1) Press the HOME button. The HOME screen is displayed.
7 Repeat (4) and (5) in step 3 three times. The paper cleans the paper feed roller as it feeds through the machine. If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve the problem, contact your Canon service representative.
4 5 Load only this sheet of paper in the Rear Tray with the open side to the front. (A) (A) Load the paper after unfolding it. Perform bottom plate cleaning. Important Even if the Cassette is selected as the paper source, paper will be fed from the Rear Tray. (1) Press the HOME button. The HOME screen is displayed. (2) Select Settings, then press the OK button. The Settings screen is displayed. (3) Select Maintenance, then press the OK button. The Maintenance screen is displayed.
Cleaning the Protrusions Inside the Machine If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine. Note This section mainly describes the methods of machine operation for troubleshooting. To handle problems using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how to view the on-screen manuals, see “Reading the On-screen Manuals” on page 99.
If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. The message may vary depending on the version of your Windows operating system.
An Error Message Is Displayed on the LCD If an error message is displayed on the LCD, take the corresponding action described below. Message Action “There are no photos in memory card.” z There are no image data saved on the memory card that can be read by this machine. z The machine may not recognize the file if the file name or the folder path contains certain characters. Use only alphanumeric characters. z Photo data edited or processed on a computer must be printed from the computer.
Message Action “The ink absorber is almost full. Press OK to continue printing. Contact the service center.” The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example. This error message indicates that the ink absorber is nearly full. Press the OK button to cancel the error so you can continue printing.
Message Action “The following ink tank cannot be recognized.” U043 U140 U150 z The ink tank is not installed. Install the ink tank. See “Replacing an Ink Tank” on page 50. z The ink tank is not compatible with this machine. (The lamp on the ink tank is off.) Install an appropriate ink tank. See “Replacing an Ink Tank” on page 50. z An ink tank error has occurred. (The lamp on the ink tank is off.) Replace the ink tank. See “Replacing an Ink Tank” on page 50. “**** Printer error has occurred.
Cannot Install the MP Drivers Cause Unable to proceed beyond the Printer Connection screen. Action If you were unable to proceed beyond the Printer Connection screen, make sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer, and then follow the procedure below to reinstall the MP Drivers. (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next.
Cannot Connect to Computer Properly Printing or Scanning Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work Cause Your system environment is not fully compatible with USB 2.0 Hi-Speed. Action If your system environment is not fully compatible with USB 2.0 Hi-Speed, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing speed may slow down due to communication speed.
Print Results Not Satisfactory If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. z Check 1: Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.
Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Action Ink tank is empty. See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink error, and then take the appropriate action depending on the error condition. The protective film is remaining. Make sure all of the protective film is peeled off and the air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.
Printed Surface Is Scratched/Paper Is Smudged Cause Action Paper Feed Roller is dirty. Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” on page 68. Inside of the machine is dirty. Performing duplex printing may leave some ink inside the machine, causing printouts to be smudged.
Cause Action Printing on thick paper. Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the machine to prevent paper abrasion by using the Operation Panel on the machine or the printer driver.* * Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remains enabled for all subsequent print jobs.
Printing Does Not Start Cause Action Ink tank is empty. See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink error, and then take the appropriate action depending on the error condition. Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps. If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be installed in a wrong position. Confirm that the ink tanks are installed in the appropriate positions.
Machine Moves But Ink Is Not Ejected Cause Action Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 56 and perform any necessary maintenance operations. Ink tank is empty. See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink error, and then take the appropriate action depending on the error condition. The protective film is remaining.
Paper Does Not Feed Properly Cause Action Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled. See “Media Types You Cannot Use” on page 12. Paper Feed Roller is dirty. Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” on page 68. Paper not loaded properly.
Paper Jams Cause Action Paper jammed in the Paper Output Slot or the Rear Tray. Remove the paper following the procedure below. (1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier. z If the paper tears and a piece remains inside the machine, open the Scanning Unit (Printer Cover) and remove it. After removing all paper, close the Scanning Unit (Printer Cover), turn the machine off, and turn it back on.
Cause Action Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in the Cassette jammed inside the machine. Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orientation regardless of the printing orientation. Remove the paper following the procedure below. (1)Turn off the machine, and then open the Rear Cover. (2)Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the jammed paper, then pull out the paper folded in four.
Cause Paper jammed inside the machine at the transport unit. Action Remove the paper following the procedure below. (1)Open the Rear Cover. (2)If you can see the jammed paper, slowly pull the paper out. z Be careful not to touch the components inside the machine. z If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be ejected automatically. (3)Close the Rear Cover. (4)If you were not able to remove the paper out in step (2), remove the Cassette.
Cause Paper jammed inside the machine at the Duplexing Transport Unit. Action Remove the paper following the procedure below. (1)Remove the Cassette. If the paper is loaded in the Rear Tray, remove the paper from the Rear Tray and close the Sheet Feeder Cover. (2)Stand the machine with the left side down. Caution When standing the machine, make sure that the Scanning Unit (Printer Cover) is closed securely. (3)Slowly pull the jammed paper out while pulling the green cover toward you.
Error Message Appears on the Computer Screen Writing Error/Output Error/Communication Error Cause Action The machine is not ready. Confirm that the Power lamp is lit blue. If the Power lamp is off, turn the machine on. While the Power lamp is flashing blue, the machine is initializing. Wait until the Power lamp stops flashing and remains lit blue. If the Alarm lamp is lit orange, an error may have occurred in the machine.
Error Regarding Automatic Print Head Alignment Is Displayed Cause Automatic Print Head Alignment has failed. Action See “Auto head align has failed. Press OK and repeat operation. ” in “An Error Message Is Displayed on the LCD” on page 75. Error No.: 300 Is Displayed Cause Action The machine is not ready. Confirm that the Power lamp is lit blue. If the Power lamp is off, turn the machine on. While the Power lamp is flashing blue, the machine is initializing.
Error No.: 1851 Is Displayed Cause Inner Cover was open when you started printing. Action Close the Inner Cover, then press the OK button on the machine. Printing will start again. Error No.: 1856 Is Displayed Cause Inner Cover was opened while printing was in progress. Action Close the Inner Cover, then press the OK button on the machine. A page of print data being sent at the time of the error will be erased, so print that page again. Error No.
Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device, and the actions to resolve them. Note z This section describes errors that are indicated on Canon-brand PictBridge compliant device. The error messages and operations may vary depending on the device you are using.
Error Message On PictBridge Compliant Device “Printer error” Action An error requiring servicing may have occurred. (Machine’s Power lamp flashes blue and Alarm lamp flashes orange alternately.) Disconnect the USB cable between the machine and the PictBridge compliant device, turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, turn on the machine, and then reconnect the PictBridge compliant device to the machine.
Cannot Remove a Memory Card Cause Action miniSD Card, microSD Card, xDContact your Canon service representative. Picture Card, Memory Stick Duo, Memory Stick PRO Duo, or RS-MMC is Important attempted to insert into the machine Never attempt to remove a memory card using a thin stick or a tweezers. Doing without attaching to the special adapter. so may damage the machine. Scanning Problems Cause The Scanner Lock Switch is not released. Action Slide the Scanner Lock Switch to the release position off.
Frames Are Not Detected Correctly Cause Film is out of position. Action Reposition the film in the Film Strip Frame on the Film Guide so that the separation lines between frames are aligned with the white line marks of the Film Holder. For loading the film, see “Scanning a Film” on page 35. Note Repositioning the film may not resolve the problem, depending on the film. In this case, scan from the computer. For details, refer to the Scanning Guide onscreen manual.
Appendix How to Use the Documentation Provided Printed Documentation Setup Sheet Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use. Network Setup Guide Be sure to read this guide after reading the front side of your setup sheet when using the machine connected to a wired LAN. This guide includes instructions for setting up your machine to be used over network.
On-screen Manuals User’s Guide Read this guide when starting to use the machine. If the Quick Start Guide does not provide you enough information please refer to the User’s Guide which can be installed from the Setup CD-ROM. This guide provides detailed instructions for: z copying z printing from a memory card z printing from your computer z scanning Additional guides are also available for advanced features. Scanning Guide Refer to this guide for full instructions on scanning operation and settings.
Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, refer to your setup sheet or the Network Setup Guide. You can view the on-screen manuals in the following way: To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen Manual (where “XXX” is your machine’s name).
Specifications General Specifications Printing resolution (dpi) 9600 (horizontal)* x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB 2.0 High Speed*1 / IrDA ver. 1.2*2 / Bluetooth 1.2 (Option)*2 *3 / Wired LAN Interface (100BASE-TX/10BASE-T) *1 A computer that complies with USB 2.0 Hi-Speed standard is required. Since the USB 2.0 Hi-Speed interface is fully upwardly compatible with USB Full-Speed (USB 1.1), it can be used at USB Full-Speed (USB 1.1).
Scan Specifications Scanner driver TWAIN / WIA (Windows Vista and Windows XP only) Maximum scanning size A4/Letter, 8.5" x 11.7" / 216 x 297 mm Scanning resolution Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gradation (Input/Output) Gray: 48bit/16bit* or 8bit Color: 48bit/48bit* or 24bit (RGB each 16bit/16bit* or 8bit) * For film scan only Camera Direct Print (PictBridge) Paper size 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.
Minimum System Requirements Note Conform to the operating system’s requirements when higher than those given here. Operating System Processor RAM Windows Vista Pentium II (including compatible processors) 300 MHz 128 MB Windows XP SP1, SP2 Pentium II (including compatible processors) 300 MHz 128 MB Mac OS X v.10.4 Intel processor PowerPC G3 256 MB Mac OS X v.10.2.8 - v.10.3 PowerPC G3 128 MB Note: Hard disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended.
Additional System Requirements for On-Screen Manuals Browser: Windows HTML Help Viewer Note: Microsoft Internet Explorer 5.0 or later must be installed. The on-screen manual may not be displayed properly depending on your operating system or Internet Explorer version. We recommend that you keep your system up to date with Windows Update. Browser: Help Viewer Note: The on-screen manual may not be displayed properly depending on your operating system. We recommend that you keep your system up to date.
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual. Warning z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety precautions.
Cleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock. Always unplug the machine from the power outlet before cleaning the machine. If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the machine.
Working around the machine Never put your hands or fingers in the machine while it is printing. Do not place any object on the machine. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine. If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for service. Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak and damage the machine.
Users in the U.S.A. Regulatory Information FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10307 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty.
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.
Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 USA Canon is a registered trademark of Canon Inc. ©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries.
Index A P Appendix 97 Photo Printing from Printed Photo or Film 35 scanning a film 35 scanning a photo 35 select and print 38 Print Head automatic print head alignment 62 cleaning 60 deep cleaning 61 manual print head alignment 63 Printing from a Memory Card 27 Photo Index Sheet 34 select and print 29 Printing from Your Computer 40 Macintosh 41 Windows 40 Printing Photographs Directly from a PictBridge Compliant Device 44 PictBridge print settings 46 B Before Using the Machine 2 C Card Slot 28 Cleaning
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Getting Help from Canon Ordering Information For additional supplies, use the following descriptions and order numbers. Help Us Help You Better Before you contact Canon, please record the following information.
Photo All-In-One Quick Start Guide series Quick Start Guide The following ink tanks are compatible with this product. For information on product specifications, please visit our website at www.usa.canon.com QT5-1193-V01 XXXXXXXX ©CANON INC.
