MultiPASS C3000 Electronic User’s Manual
Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI. ©1997 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C3000 system.
USERS IN U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the units dimensions and weight. B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur. 3.
telephone company. Connection to party lines is subject to state tariffs. IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the procedures described in this Users Manual, disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment.
To automatically enter this information into your MultiPASS C3000, follow the instructions in your Setup Guide. USERS IN CANADA PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the units dimensions and weight. B. Order Information 1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.) 2.
means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Using Your Documentation The following documentation is supplied with the MultiPASS C3000 to help you use your new Canon multi-talented color printer. Setup Guide This manual describes how you unpack, set up, and start using your MultiPASS C3000. It includes how to install the MultiPASS Desktop Manager for Windows which you must install to use the MultiPASS C3000 for printing, PC faxing, and scanning. It also includes Helpful Hints to get you started using your MultiPASS C3000.
Distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer. ❍ The buttons you press appear in this typeface: START/COPY. ❍ The names of lights you see appear in this typeface: IN USE. ❍ What you see in the LCD display appears in this typeface: REGISTRATION. ❍ When you type something on your computer, it appears in this typeface: DIR/P.
Contents 1 Introduction Getting Help From Canon ................................................................................. 1-2 Servicing the MultiPASS C3000 .................................................................. 1-3 Main Components of the MultiPASS C3000 .................................................... 1-4 Front View .................................................................................................... 1-4 Back View ......................................................
Printing On Envelopes ....................................................................................... Using Canons Specialty Papers ......................................................................... Specialty Paper Guidelines .......................................................................... High Resolution Paper HR-101 .................................................................. Fabric Sheet FS-101 ...............................................................................
Sending a PC Fax From a Windows Application ....................................... Creating a Fax Memo in the MultiPASS Desktop Manager ............................ Designing a Fax Cover Page ............................................................................... Preparing the Cover Page Background ....................................................... Opening the Cover Page Designer .............................................................. Using the Cover Page Designer ......................
7 Working With Documents in the Desktop Manager Managing Your Documents in the Desktop Manager ..................................... Selecting Documents in the Desktop Manager .......................................... Printing a Document in the Desktop Manager .......................................... Working With Jobs in the Out Box Folder ................................................ Creating a Folder ..........................................................................................
9 Maintaining the MultiPASS C3000 MultiPASS C3000 Guidelines ............................................................................ 9-2 Routine Maintenance ......................................................................................... 9-3 Cleaning Inside the MultiPASS C3000 .............................................................. 9-3 Printing the Nozzle Check ................................................................................. 9-5 Cleaning the BJ Cartridge Print Head ...
Appendix B Using the MultiPASS C3000 as a Stand-alone Fax LCD Menu System .............................................................................................. Entering Information in the MultiPASS C3000 ............................................... Entering Your User Information ................................................................ B-1 B-2 B-2 Glossary ....................................................................................................................... G-1 Index ..
MPC_3000 Thank you for purchasing the Canon MultiPASS C3000the multitalented color printer for your home office and the whole family. We are sure that your MultiPASS C3000 will provide all you need in one machine: Color Bubble Jet printer, plain paper fax, PC fax, copier, and scanner. Introduction Introduction 1 This chapter introduces you to the MultiPASS C3000.
Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support options including*: ❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) ❍ Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under warranty** (1-757-413-2848) ❍ Speak to a technician (currently $24.
The Canon MultiPASS C3000 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your system describes Canons limited warranty, which includes the InstantExchange warranty program. Be sure to read the warranty information to find out about the different service options available to you. Save the warranty and keep your sales receipt for proof of purchase.
Main Components of the MultiPASS C3000 Before using the MultiPASS C3000, its a good idea to familiarize yourself with the components and understand their functions.
LINE JACK TELEPHONE/ ANSWERING MACHINE JACK MPC3000_BACK Introduction Back View POWER CORD CONNECTOR MANUAL FEED SLOT PARALLEL CABLE CONNECTOR Inside the Printer Area PAPER THICKNESS LEVER CARTRIDGE HOLDER MPC3000_INSIDE PRINTER COVER Chapter 1 MPC-3000—USERS MANUAL/V000/07-97 Introduction 1-5
Using the Operator Panel This section presents a brief description of the operator panel on the MultiPASS C3000.
RESOLUTION 5 One-Touch Speed Dial/Function buttons Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head. 6 FUNCTION 7 CARTRIDGE 8 RESUME button Press when you want to resume printing. 9 PRINTER RESET 10 Arrow buttons Use to scroll through menu selections, or to move the cursor when registering data.
Loading Paper in the Sheet Feeder The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the Canon specialty papers described in Chapter 2, Printing With the MultiPASS C3000. For receiving faxes, use plain paper (such as copier paper). When the message LOAD PAPER appears in the LCD display, you need to add paper to the sheet feeder. The sheet feeder holds approximately 100 sheets of plain paper. 1 Fan the paper.
3 ❍ Align the edge of the paper with the right edge of the sheet feeder. Introduction ❍ Secure the stack with the paper guide. PAP_STACK_IN Slide the stack of paper into the sheet feeder until it stops. PHON , TAKA NOGE , SHIMO 111 )811-2 E:(044 3-16-1 CANON INC.
❍ Remove all staples, paper clips, and the like before feeding the document. ❍ Make sure any glue, ink, or correction fluid on the paper is completely dry before feeding the document. ❍ Make a photocopy of any document that will not feed into the MultiPASS C3000. You can then feed the copy. ❍ Do not feed documents with pages that are different sizes or of different thicknesses.
❍ Insert the document face-down (letterhead first) into the ADF until you hear a beep. Introduction Feed the document. ❍ Adjust the document guides to the width of the document. A4 LTR The MultiPASS C3000 automatically feeds the pages one by one from the bottom. If you have problems feeding multiple page documents, insert the pages one at a time into the ADF. This stacks the pages on a slant so they feed correctly into the ADF. (Do not attempt to stack more than 20 sheets in the ADF.
Printing With the 2 MultiPASS C3000 This chapter describes how to use the MultiPASS C3000 to print your documents. Once you have installed the MultiPASS Desktop Manager, you can use the MultiPASS C3000 for all your printing needs.
Paper Handling One of the most important things you can do to assure the best possible printing performance of your MultiPASS C3000 is to select the correct paper. Your MultiPASS C3000 produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.
create cards, invitations, announcements, and more. Bubble Jet Paper (water resistant) The Canon Bubble Jet Paper LC-301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces, making it a good choice for damp or rainy environments. The paper is specially coated and printable on both sides. (Select Plain Paper in the printer driver when you have this paper loaded.
Paper Guidelines When selecting or loading paper, please remember the following: ❍ Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. ❍ Use cut-sheet paper only. You cannot use multipart paper. ❍ When using graph paper, the lines may not match because the 1/6-inch line spacing of the printer is slightly less than that of graph paper. ❍ If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink.
Printing a Document This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software applications documentation for the exact printing procedure. 1 ❍ Start the program you are using to create the document, and open the document you want to print. Printing Start your 2 ❍ Choose Print Setup from the File menu. PTR_PTR.
Printer Setup Within Windows You can use the MultiPASS C3000 with all your Windows 95 or Windows 3.1 applications. Be sure to set the MultiPASS C3000 as the default printer for all your Windows operations. Most of your printing operations are controlled by your software application. The following sections describe how you set certain options directly from the printer driver; you only need this information if your application does not control printing.
Using the Printer Driver in Windows 95 The printing options are displayed on these Windows 95 tabs: General, Details, Paper, Graphics, and Setting. See Using the Windows Tabs section (page 2-8) for details. N For detailed information on any of the printing options, you can use the Windows 95 on-line Help in the following ways: ❍ Use the right mouse button to click an item on the screen; then click the Whats Thiss? command. Printing ❍ Click ? and then click an item. ❍ Press F1.
Using the Windows Tabs The MultiPASS printer driver for Windows has several tabs from which you can select your printing options and learn about your printer driver as well as your MultiPASS C3000. ❍ General (Windows 95 only) PTR_DR5.TIF This tab allows you to add comments regarding the printer driver and print a test page or a separator page. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows application.
❍ Paper This tab allows you to specify page orientation, paper size, and type of print media. (The printing options on this tab are the same for both Windows 95 and Windows 3.1.) PTR_DR3.
❍ Setting PTR_DR1.TIF This tab allows you to turn on or off the Setup Analyzer. It also allows you to save up to four custom print settings. (The printing options on this tab are the same for both Windows 95 and Windows 3.1.) ENABLE OR DISABLE SETUP ANALYZER SAVE YOUR CUSTOM PRINT SETTINGS Specifying Your Printing Options Be sure to use your on-line help to find out about the settings available for each printing option. ❍ To move between the Windows tabs, click on any of the tabs.
Recommended Graphics Settings To achieve Fastest B&W output possible Fast letter quality output Fast B&W photograph and graphic output High quality photograph and graphic output Fast color output Color output High quality color output Photo-realistic color printing Driver settings Print Quality Color Model Results Draft 180 × 180 dpi Standard 360 × 360 dpi Standard and Fine 360 × 360 dpi High and Fine 720 × 360 dpi Monochrome Draft 180 × 180 dpi Standard 360 × 360 dpi High and Fine 720 × 360 dpi Col
Using the Setup Analyzer PRT_SA_2 The Setup Analyzer allows the printer driver to evaluate your choice of printing settings. On the Setting tab, you click on the green ✔ to enable the Setup Analyzer. Click on the red symbol to disable it. PRT_SA_1 When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings.
Printing Speed Versus Color The MultiPASS Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing black ink only, the driver has only one color to interpret.
For Monochrome Printing Use the optional BC-20 Black BJ Cartridge to optimize the printers performance when you are printing black text and graphics only. In the printer driver, choose the following printing options to tell your MultiPASS C3000 to print using black ink only.
❍ Avoid automatic settings. Although the automatic settings are easy to use, the computer must interpret the printed page. This takes more time than if you select each setting. ❍ Free up your memory. Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background; this frees up more memory for Windows processing. ❍ Limit the number of colors on each page. The computer will need to calculate and transmit fewer dots.
Setting the Paper Thickness Lever To ensure trouble-free paper handling, youll want to set the paper thickness lever before loading paper.
Follow these steps to set the paper thickness lever: 1 Printing COVER_OPEN Open the printer cover by grasping the paper guides and lifting up. 2 Press the CARTRIDGE BUTTON CARTRIDGE ABC 1 GHI 4 PRS 7 2 JKL 5 TUV 8 OPER 0 DEF 3 MNO FUNCTION CARTRIDGE RESUME 6 WXY REDIAL/PAUSE RECEIVE MODE RESOLUTION ALARM 9 SYMBOLS STOP CODED DIAL 1 4 2 5 3 CARTRIDGE BUTTON OP PANEL button to move the cartridge holder to the center of the unit.
3 ❍ Set the paper thickness lever to left, center, or right according to the BJ cartridge and paper type. See page 2-19. PTL_SET Set the paper thickness lever. Ca Ink B rtrid C g Col-21e lo r M ad Ja e in pa n C In a k B rtrid C B l-2ge la 1 ck M a Jade pa in n 4 Complete the operation. ❍ Press CARTRIDGE again to move the cartridge holder back to its home position. ❍ Close the printer cover.
Printer Settings for Various Print Media Paper feed Media BC-21 BC-20 Method Limit (Sheets) Plain Paper Center Left Auto Approx. 100 Glossy Photo Paper GP-201 Center Auto 1 High Resolution Paper HR-101 Center Auto Approx. 10 T-Shirt Transfers TR-101 Right Auto or Manual 1 Greeting Cards GC-101 Right Manual 1 Auto Approx.
Loading Paper You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or 75 g/m2) in the sheet feeder at a time. You can stack approximately 50 sheets of transparency film or 10 sheets of back print film in the sheet feeder. However, these special media may not advance correctly under unusual environmental conditions (such as extreme temperatures or humidity).
2 P-REST_UP Pull the paper support up until it stops. Fan the paper. Printing 3 ❍ For best results, fan the paper before loading it. FAN ❍ Always fan a stack of paper along the edge that will feed into the printer first.
4 ❍ Align the edge of the paper with the right edge of the sheet feeder. ❍ Secure the stack with the paper guide. PAP_STACK_IN Slide the stack of paper into the sheet feeder until it stops. PHON , TAKAT NOGE , SHIMO 111 )811-2 E:(044 3-16-1 CANON INC. PLANT HI, KANAG AWA SAKI-S TAMAG KAWA UKU, AWA 213, JAPAN ❍ Start your print operation.
❍ The platen (a roller on the inside of the printer) may become inked if you print data beyond the width of the page. If this happens, clean the platen with a soft cloth. (For details on cleaning the platen, see page 9-4.) ❍ Depending on the density of your printed pages, the ink may need time to dry. Within two to three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink becomes water resistant.
Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (24 lb to 28 lb or 90 g/m2 to 105 g/m2). 1 ❍ If you are manually feeding heavier-weight print media, set the paper thickness lever to the right. PTL_SET_RT Check the paper thickness lever. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE 2 Start your print operation.
3 When you are prompted, insert the single sheet. ❍ Slide the paper into the manual feed slot in the back of the printer. ❍ Make sure the print side is facing up. ❍ Align the sheet with the left edge of the manual feed slot. ❍ Hold the sheet for about two seconds until it feeds automatically. MANUAL_FEED Printing ❍ The printer will automatically load the paper into position.
Printing On Envelopes You can stack up to 10 envelopes in the sheet feeder or you can manually feed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL. The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.
2 Prepare the envelopes. ❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. ENV_PRESS ❍ Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. Printing PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP ENV_A ❍ Make sure the flaps of the envelopes are flat and not curled.
3 Insert the ❍ Slide a stack of envelopes into the sheet feeder until it stops. ❍ Align the edge of the paper guide with the left edge of the stack of envelopes. ❍ Insert the envelopes with the print side up. ❍ Feed the top of the envelope (return address portion) into the sheet feeder first. ❍ Make sure the back flap is toward the sheet feeder. LOAD_ENV ON PAR AVI PHONE 3-16-1, AWA PLANT I, KANAG AWA AKI-SH TAMAG KAWAS INC.
Using Canons Specialty Papers This section provides guidelines for printing on Canons Specialty Papers and describes special procedures required for High Resolution Paper and Fabric Sheets. Specialty Paper Guidelines For transparency film, back print film, high gloss film, and glossy photo paper, follow these guidelines: Printing N Be sure to read any instructions that come with your Canon Specialty Paper.
❍ Do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. ❍ To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling the film. ❍ To avoid fading, do not expose the printed film to prolonged sunlight. ❍ Store unused papers and films flat. Do not remove papers from their protective packaging until you are ready to use them.
❍ Do not roll the film too tight. ❍ The film and paper rolled together should be about one inch (2.5 cm) in diameter. Printing Roll the film and paper up in the direction opposite the curl. 3 ❍ You may want to fasten the roll with a small piece of tape. OUTPUT_GUIDES Keep the film rolled up for about five minutes.
High Resolution Paper HR-101 Using the Paper Output Guides The output tray on your MultiPASS C3000 is equipped with paper output guides. When using the optional BC-22 Photo BJ Cartridge to print on Canons High Resolution Paper HR-101, lift the paper output guides on both sides of the output tray. These guides help support the document as it exits the MultiPASS C3000. The guides keep the sheet from sagging as it exits and pulling through the unit, which can lead to poor print quality.
Using the Cleaning Sheet Canons High Resolution Paper HR-101 is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (200 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printers rollers; this will help prevent paper feed problems.
3 Insert the cleaning sheet. ❍ Insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder). ❍ Adjust the paper guide to the edge of the cleaning sheet. 4 Use WordPad to ❍ Make sure the Canon MultiPASS C3000 Printer is set as the default. ❍ Start WordPad from the Accessories program group. ❍ Click the Print button on the toolbar. ❍ The printer feeds the sheet and then ejects it. ❍ Use a cleaning sheet once only.
Fabric Sheet FS-101 Fabric Sheet FS-101 for Canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheet. This section describes specific steps for using Fabric Sheets with the Canon Bubble Jet products. OPEN END AT THE TOP ❍ Do not touch newly printed fabric sheets until the ink is completely dry. This takes about one hour. N ❍ Do not use the fixing agent that comes with the Fabric Sheet FS-101.
2 Insert the fabric sheet. ❍ Insert the sheet with the cloth side out (toward you) and the open end up (away from the sheet feeder). ❍ Adjust the paper guide to the edge of the fabric sheet. 3 Set up the MultiPASS Printer Driver for Windows. ❍ In the Paper tab, select A4 for the Paper Size and select Fabric Sheet for the Print Media. ❍ In the Graphics tab, select High for the Print Quality. You may also want to select Fine mode. ❍ Start the print operation from your Windows application.
Using the MultiPASS Desktop Manager 3 The MultiPASS Desktop Manager is a full-featured Windows application that enables you to use your MultiPASS C3000 from your computer. The MultiPASS Desktop Manager coordinates the printing, PC faxing, and scanning functions of the MultiPASS C3000.
Starting the MultiPASS Desktop Manager When you start Windows or open the Desktop Manager, the MultiPASS Background is automatically started as well. The MultiPASS Background enables and monitors the communication between the Desktop Manager and the MultiPASS C3000. When you exit the Desktop Manager, you close only the Desktop Manager window. Any documents you have set up to PC fax or print remain active. The Status Monitor, which tracks the progress of your active jobs, also remains open and active.
Windows 3.1 Users After it is installed, the MultiPASS Desktop Manager is an icon in the Canon MultiPASS C3000 program group. This program group was automatically created during installation. WIN311.TIF ❍ From the Program Manager, double-click the Canon MultiPASS C3000 icon. You see this program group: ❍ In the Canon MultiPASS C3000 program group, double-click the MultiPASS Desktop Manager icon.
Menu Bar The menu bar contains commands that enable you to perform the various Desktop Manager tasks. Some of the commands can also be accessed by their corresponding icons on the toolbar or command bar. Toolbar The toolbar provides quick access to certain Desktop Manager tasks. When a task is unavailable, the toolbar button appears dimmed. DELETE TOOL_BAR FAX MEMO CONTENTSSENSITIVE HELP SCAN STOP HELP CONTENTS Pause the mouse over a button to see a description of the button.
Command Bar The command bar contains command icons, which enable you to perform a variety of tasks. SAVE AS—SAVES THE SELECTED ITEM E-MAIL PRINT—PRINTS THE SELECTED DOCUMENT COMMAND.
Using the Desktop Manager Folders The Desktop Manager stores and organizes your fax and scan documents in folders. Only one folder can be open at a time. When you open another folder, the current folder automatically closes. System-defined Folders When you install the Desktop Manager, these system-defined folders are automatically available: In Box, Out Box, Scan, Sent Fax, and Trash.
Each job in the Out Box folder displays with a system-assigned name: fax nnnn for a fax job, and print nnnn for a print job, where nnnn is a number of up to four digits which is unique within the Desktop Manager. You cannot rename a job in the Out Box folder. Scan The Scan folder stores all images you scan with the MultiPASS C3000 from the Desktop Manager. Each document displays with a systemassigned name: scan nnnn, where nnnn is a number of up to four digits long which is unique within the Manager.
FOLDER_LIST If you create additional folders that cause the folder list to grow beyond the visible list area, a vertical scroll bar displays. The scroll bar scrolls the entire list of system- and user-defined folders as a single entity. Viewing Documents in the Desktop Manager When you open a folder, you can view the documents contained within the folder. To open a folder, simply click the desired folder in the folders list.
The icon designates the document type as fax, scan, or modified. A modified document is a document where the fax cover page has been removed from a fax, or a multi-page document that has been split into multiple documents. Sorting the Documents in the List Documents in the Out Box folder are listed by a combination of the date and time they were submitted for processing, any future scheduling time, and processing status. Documents in the other system-defined folders are listed in order of date and time.
TOOLS_1 To display the Address Book, select Tools from the Desktop Manager menu bar. Now click Address Book. The MultiPASS Desktop Manager displays the Address Book window: ADD_BOOK ADDRESS BOOK ENTRIES STATUS LINE COMMAND BUTTONS ❍ Address Book Entries Address Book entries are listed by row. The columns indicate the Address Book entry type (individual or group), name and address information, and phone and fax numbers. Address Book entries can be sorted based on a chosen column of information.
Working With Address Book Entries When open, the Address Book displays a list of the address entries you currently have set up, along with the corresponding information for each entry. The Address Book contains two types of entries: ❍ Individual An individual entry enables you to identify each individual to whom you repeatedly send faxes. When you send a fax, you can then specify the recipient for your fax from the entries listed in the Address Book.
Adding and Editing an Individual Entry When setting up an individual Address Book entry, you must specify the contacts first and last names, and fax number. Optionally, if you want the information available for a fax cover page, you can provide the contacts phone number, title, company, address, and any comments.
Enter the appropriate information. ❍ You must type at least a First Name or Last Name and a Phone or Fax number before you can click Add. ❍ You can enter 20 characters in the First and Last Name text boxes, 40 characters in the Company Name text boxes, and 32 characters in the Phone and Fax Number text boxes.
AB_NFG To add a group entry, click the New Group button on the toolbar. To edit a group, select the entry in the Address Book and click the Edit button. ❍ Enter or edit the name you want assigned to this group. ❍ In the Address Book list box, click the individual entry you want to add to the group and click Add. ❍ To remove an entry from the group, click the entry in the group list box and click Remove. ❍ In the Comments box, you can enter a note for this group entry.
Importing an Address Book You may have an address book in another program that you want to use in the MultiPASS Desktop Manager. You can import your address book and use it in the Desktop Manager. You can import addresses from any ASCII text file containing information that is separated by a comma or tab. If the fields in the text file are separated by commas, the text file extension must be .CSV. If the fields in the text file are separated by tabs, the text file extension must be .TXT.
2 AB_IMPT_2 In the Import Address Book dialog box, specify the location and filename to import. Then ❍ In the Assign Field Names dialog box, the address information is listed in columns, with a column title that identifies the type of information within the column. The button above the column titles enables you to reassign the column titles where necessary. 3 Assign the appropriate name to each column as the title.
Exporting the Address Book You can export the Address Book from the MultiPASS Desktop Manager to an ASCII text file. The address information can be separated by either commas or tabs. If you choose to have the address information separated by commas, the text file extension is .CSV. If you choose to have the address information in the text file separated by tabs, the text file extension is .TXT.
3 Click Export. ❍ When the appropriate names appear at the top of each column, click Export. AB_EXPT_2 ❍ In the Export Address Book dialog box, select the file type (.CSV or .TXT), location, and filename for saving the file. Then click OK. Setting Up Your Speed Dial Assignments To set up speed dialing, you use the fax recipients set up in your Address Book, and assign the desired individual recipients to speed dial codes.
SET_SPDIAL To set up your speed dialing assignments, select Setup from the Desktop Manager menu bar, and then click on the Speed Dial tab. Assigning an Individual Recipient to a Speed Dial Code ❍ In the Address Book list box, select the recipient that you want to assign to a speed dial code. ❍ Select the speed dial code to which you want to assign the Address Book, and click Add: To remove a recipient from a speed dial code: ❍ In the speed dial list box, select dial assignment, and then click Remove.
Defining a Group Speed Dial Code To assign two or more recipients to a speed dial code: ❍ On the Speed Dial tab, make sure the desired recipients for your group are set up as individual speed dial assignments. SET_SPDIAL ❍ Select the speed dial code to which you want to assign the group of recipients, and click Group Dial. SET_SPD_GRP ❍ In the Group Dial dialog box, enter a name for the group assignment in the Group Name box.
❍ In the Speed Dial list box, select the first recipient and click Add. Repeat this procedure until the desired recipients are included in the Member(s) list box. ❍ To remove a member from the group, select the member in the Member(s) list box and click Remove. ❍ When all the desired members are listed in the Member(s) list box, click OK to save your group. ❍ To close the dialog box without saving your group, click Cancel.
Viewing a Fax Listed in the Fax Log In the Fax Log dialog box, double-click the fax document listed. The document displays in the Desktop Manager Document Viewer. For information on using the Document Viewer, refer to Chapter 7, Working With Documents in the Desktop Manager. Printing the Fax Log MDM PRT1 In the Fax Log dialog box, click Print. In the Print dialog box, specify the desired print options and click OK.
Sending Faxes With the MultiPASS C3000 4 You can use the MultiPASS C3000 to send paper faxes or PC faxes. PC faxing is the ability to send a fax from an application without first printing the document. Using the MultiPASS C3000 and the MultiPASS Desktop Manager, you can PC fax documents from any Windows application that supports printing. Before sending faxes, you may want to set up the numbers you plan to use for automatic dialing methods such as one-touch speed dialing.
Sending a Document The MultiPASS C3000 starts sending a document while it is being scanned into memory. When scanning a multi-page document, the unit calls the other party after the first page is scanned. Once connection is made, the MultiPASS C3000 begins to transmit the information while the remaining pages are being scanned. This is called Memory Sending. Regular Dialing 1 Feed the document. ❍ Place the document face-down in the Automatic Document Feeder (ADF). See page 1-9.
3 Press START/COPY. START/COPY The MultiPASS C3000 begins scanning the document, and dials the number. SCANNING ❍ After a moment, the display shows the transaction number for the fax. This is a unique number the MultiPASS C3000 assigns to the document and uses to identify the document in transaction reports: SCANNING TRANSMIT TX/RX NO. XXXX The display continues to show these three displays in order while the fax is being sent.
Automatic Dialing You can send a document using one-touch speed dialing, coded speed dialing, or group dialing. You must register the one-touch speed dialing numbers, the coded speed-dialing numbers, and the group dialing numbers using the MultiPASS Desktop Manager before you can send documents using these automatic dialing methods. See Setting Up Your Speed Dial Assignments on page 3-18. 1 Load the document. ❍ Place the document face-down in the ADF.
❍ If you make a mistake, press STOP. Then press the correct one-touch speed dialing button or press CODED DIAL and re-enter the code. ❍ Five seconds after you press the speed dialing button (or enter the code), the MultiPASS C3000 starts scanning your document. ❍ If the ALARM light is flashing for any reason, correct the error and press STOP. You may need to open the operator panel to remove the document from the ADF (see page 10-3). Sending a Document Using Group Dialing 1 Feed the document.
❍ After scanning the document into memory, the MultiPASS C3000 automatically dials each number in the group. ❍ If there is no group registered under the one-touch speed dialing button or the two-digit code, the LCD displays the NO TEL # message. Make sure you entered the correct number and that the group has been registered correctly for group dialing. ❍ If you make a mistake when dialing, press STOP. You can then try again. Redialing Manual To start dialing again, just press REDIAL.
To Cancel Automatic Redialing STOP To cancel automatic redialing, press the STOP button. However, you cannot cancel redialing while the LCD displays AUTO REDIAL (the unit is waiting to redial). In this case, wait until dialing begins and then press STOP to cancel redialing. The MultiPASS C3000 asks you to confirm: CANCEL? *YES #NO To cancel the redialing, press *. The MultiPASS C3000 beeps and the LCD displays: TX/RX CANCELLED TX/RX NO.
Manual Sending If you would like to speak with the other party before sending a fax to them, you may do so; this is called manual sending. To use manual sending, you must have a telephone connected to the MultiPASS C3000. 1 Feed the document. ❍ Place the document face-down in the ADF. DOCUMENT READY 2 Pick up the telephone and dial the other partys fax number.
Messages Displayed During Sending When sending a document, the MultiPASS C3000 displays the following messages as the call progresses. TRANSMIT TX/RX NO. XXXX When it is finished sending the document, the MultiPASS C3000 beeps once; the LCD displays: TRANSMITTING OK Cancel Sending To stop sending before a fax is complete, follow these steps: 1 Press STOP. ❍ If you are sending manually, the transmisison is cancelled immediately.
to open the operator panel to remove the document (see page 10-3). Sending a Document to More Than One Location (Sequential Broadcasting) Sequential broadcasting sends one document to more than one location. You can send to a total of 57 destinations as follows: One-touch speed dialing Coded speed dialing Regular dialing (numeric buttons dialing) = up to 6 destinations = up to 50 destinations = 1 destination only You can enter the one-touch and coded speed dialing numbers in any order.
2 Dial the other partys number. ABC 1 2 GHI JKL 4 PRS 5 TUV 7 8 OPER DEF 3 MNO 6 TEL= WXY 4567899 9 SYMBOLS 0 TONE ❍ Simply enter the numbers one after the other: press the desired one-touch speed dialing button or press CODED DIAL followed by the two-digit code. ❍ If you are sending to group dialing destinations, use the one-touch speed dialing buttons and the CODED DIAL button (along with the two-digit codes) to enter the groups.
❍ The MultiPASS C3000 begins the operation approximately ten seconds after you press the last button (five seconds if you press only one button) even if you do not press START/COPY. ❍ The MultiPASS C3000 dials the destinations in numerical order starting with the coded dial numbers, then the onetouch numbers, and finally the regular-dial number (regardless of the order in which you entered the numbers). ❍ To cancel a transmission, press STOP during the dialing or transmission.
The MultiPASS C3000 has three resolution settings: ❍ STANDARD Standard resolution (203 × 98 dpi) is adequate for most text documents. ❍ FINE Fine resolution (203 × 196 dpi) is suited for documents with fine print (smaller than the print in this sentence). ❍ PHOTO Photo resolution (203 × 196 dpi, with halftones) is for documents that contain photographs.
2 Press the RESOLUTION button again. ❍ Press RESOLUTION once or twice more to display the resolution you want (STANDARD, FINE, or PHOTO). RESOLUTION RESOLUTION RESOLUTION STANDARD FINE PHOTO ❍ After about five seconds, the LCD returns to Standby mode. RESOLUTION 12/11/97 FaxTel Setting the Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document.
Sending PC Faxes You can create and send a PC fax from any Windows application that supports printing or you can create a fax in the MultiPASS Desktop Manager. You can PC fax the document immediately, send it at a specific time, or hold it in the Out Box to be sent at a future time. Sending a PC Fax From a Windows Application 1 Create a PC fax document. ❍ Open the Windows application. ❍ Create and save the document. 2 Open the Print window in the application.
3 ❍ The Send Fax dialog box appears: SEND_FAX1 Print your document using the Canon MultiPASS Fax printer driver. 4 Complete the information in the ❍ Choose individuals or fax groups from the Address Book list on the left by clicking a name and clicking the Add button. To remove a name from the Recipients list, click the name and click the Remove button. To add a new entry to the Address Book, click New.
❍ To send the fax with any annotations that were added to the document using the MultiPASS Desktop Manager Document Viewer, click Include Annotation. ❍ To add a reference comment for the fax log, enter the text in the Log Note box. 5 To send the PC fax, click Send Now, Send Later, or Hold. ❍ Send Now Sends the document right now. ❍ Send Later Saves the document in the Out Box. ❍ Hold Places the document in the Out Box until you select it and specify a time for it to be sent.
Identifying the Fax Sender You can enter your name and phone number in the From and Phone boxes. After sending the first PC fax, this information is automatically displayed the next time you send a PC fax. You can change the fax sender information as needed. Entering a Memo You enter a memo to be included on the fax cover page. The memo appears on the cover page if the cover page is designed to include it.
Creating a Fax Memo in the MultiPASS Desktop Manager You can create and send a Fax Memo that consists of a coversheet with a message you type. This allows you to quickly send a memo without using another Windows application. MDM_FAX_1 Simply choose Fax Memo from the File menu. The Send Fax dialog box appears: Specify this information exactly like you do for a regular PC fax. See page 4-16.
Preparing the Cover Page Background The cover page background provides the permanent information and any graphics you want included on your cover page. You then position the variable fields in the appropriate locations on the background. For example, for your background, you may want to include heading text that provides your company name and address information, labels for the variables fields (such as To: and From:), and one or more graphics that may represent your company logo or your signature.
3 Open and save the document. ❍ Locate the held fax document and open it in the Document Viewer: Double-click the document, select the document and click Open Document on the File menu, or drag the document to the Open Document button on the toolbar. ❍ With the document open in the Document Viewer, export the document in a TIFF file format. On the File menu, click Export. In the Export dialog box, specify the driver, directory, filename, and file type for saving the document. Click OK.
❍ From the MultiPASS Desktop Manager: TOOLS_1.TIF On the Tools menu, click Cover Page Designer. Using the Cover Page Designer The Cover Page Designer window consists of the following components. MENU BAR MDM_CPD3 TOOLBAR VARIABLES BIN LAYOUT AREA Menu Bar The menu bar contains commands that enable you to create, edit, and print your fax cover page. Some commands can also be accessed by their corresponding buttons on the toolbar.
Toolbar The toolbar provides you quick access to commands needed to create, edit, and print a fax cover page. NEW COVER ALIGN BOTTOM ALIGN RIGHT UNDERLINE BOLD COVRTOOL SAVE OPEN ITALIC PRINT ALIGN LEFT ALIGN TOP In addition to the buttons, the toolbar also provides you with dropdown list boxes that enable you to select a font and font size for the text of a variable field. Variables Bin The variables bin contains the fields of information you want to include on the cover page for your fax.
2 Add variable fields. ❍ In the layout area, where the black-and-white background is now displayed, insert the variable fields you want to include with the fax. (See below for details.) ❍ Position the fields in the desired locations on your background. ❍ Optionally, adjust the appearance of each field as necessary. (See page 4-25 for details.) 3 Save your cover page. ❍ When you have completed the cover page design, click Save on the File menu or toolbar.
To insert a field: ❍ Drag a field from the variables bin to the desired location in the layout area. ❍ On the Insert menu, click the field you want to insert. Then position the cursor at the desired location in the layout area and click to place the field. Adjusting the Appearance of the Fields Once you have placed the desired variable fields into the layout area, you can adjust the appearance of any field. You can resize, move, or delete a field.
Resizing a Field With the exception of the Memo field, most of the variable fields consist of a single line of text. If the variable information to be placed in the field is longer than the field size, the text does not automatically wrap onto a next line. The text is truncated to fit the length of the field. For this reason, you may want to resize a field to ensure the full line of text is visible on the cover page for the fax.
Aligning fields When placing the variable fields in the layout area, you can align two or more selected fields, based on the position of the first field you select. The first field selected in the set of fields to be aligned is the anchor for the alignment. For fields that are placed in a column, you can align them on the right or left border of the first field you select.
To save the changes under the same name: ❍ Click Save on the File menu or toolbar. To save the changes under a different name: ❍ On the File menu, click Save As. In the Save Cover Page Template dialog box, specify the name of the cover page, and click OK. (This retains the opened cover page under its original name.) To rename the originally opened cover page: ❍ On the File menu, click Rename. In the Rename dialog box, specify the new name and click OK.
1 ❍ In the Print Setup dialog box, specify your print options and click OK. MDM_PRT2.TIF With the Cover Page Designer open, on the File menu, click Print Setup. 2 Preview before printing. ❍ With the cover page open, on the File menu, click Print Preview. ❍ To print the cover page, click Print. ❍ To enlarge or reduce the view size, click Zoom In or Zoom Out. ❍ Because a cover page is not typically more than one page, you will not use the remaining commands.
3 Print the cover page. ❍ With the cover page open, click Print on the File menu or toolbar. MDM_PRT1.TIF ❍ Complete the Print dialog box, and click OK.
Receiving Faxes 5 The MultiPASS C3000 has four Receive Modes: ❍ Fax Only Mode ❍ Fax/Tel Mode ❍ Manual Mode ❍ Answer Machine Mode You set the Receive Mode during the Automatic Installation procedure. (See your Setup Guide for details.) You can change the Receive Mode and the Receive Fax options through the MultiPASS Desktop Manager. See page 8-7 for details.
Receiving Documents AutomaticallyFax Only Mode When you set up the MultiPASS C3000 for a dedicated fax line, the unit automatically receives the document whenever a call comes over the fax line. It disconnects any calls that are not from a fax machine. Receiving Both Documents and Telephone Calls AutomaticallyFax/Tel Mode In Fax/Tel Mode, the MultiPASS C3000 monitors all incoming calls over the telephone line.
Receiving Documents ManuallyManual Mode You will want to set your MultiPASS C3000 to receive documents manually when you want to personally check each incoming call to see if it is from a fax or from a person. You must have a telephone attached to the MultiPASS C3000. When the MultiPASS C3000 rings, pick up the telephone. ❍ If you hear a persons voice, start your conversation.
Use the telephone to receive manual calls as follows: 1. When you answer a call and hear a long beep or silence, a fax is being sent. 2. Enter the two-digit ID code on your telephone. Wait for five seconds, then hang up. The MultiPASS C3000 then begins receiving the document. Using an Answering MachineAns. Machine Mode Connecting an answering machine to the MultiPASS C3000 allows you to receive faxes and phone messages while you are out of the office.
❍ When recording the outgoing message on the answering machine: The entire message must be no more than 15 seconds long. In the message, tell your callers how to send a fax. For example: Hello. I cant answer the phone right now, but please leave a message after the beep. Ill return your call as soon as possible. If you would like to send a fax, press the start button on your fax machine after you leave your message. Thank you.
Receiving While Registering, Copying, or Printing Because the MultiPASS C3000 supports multitasking, you can receive a document or a phone call while you are: ❍ Making a copy ❍ Printing a document ❍ Entering information If you are making copies or printing a document and the MultiPASS C3000 receives a fax, it stores the document in its memory. It then prints the document as soon as you finish making copies or printing.
Receiving a Fax into the In Box To receive a fax into the In Box of the MultiPASS Desktop Manager, your computer must be on and MultiPASS Background must be running. You must also have selected Upload Fax in the Receive Options of the Desktop Manager. (See page 8-7 for details.) The Receive Options determine how your faxes are received by the MultiPASS C3000. ❍ When the Computer is Off Set this to Print Fax to always print an incoming fax.
2 Press < or > on the one-touch speed dialing keypad. N ❍ When you see FILE PRINT displayed in the LCD, press START/COPY. ❍ The MultiPASS C3000 begins printing the document. Once the MultiPASS C3000 prints a fax, it erases the fax from its memory. Using the Distinctive Ring Pattern Detection (DRPD) Feature Some phone companies offer a distinctive ring pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line.
Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service. The setting you make with the following procedure must match the setting assigned by the telephone company. You can set the MultiPASS C3000 for the following ring patterns: ❍ Normal ringRing type of normal telephone line (Recommended for voice calls.
Your Setting Incoming Call From Fax Incoming Call From Telephone Fax Receives the fax document without ringing. Answers as a fax machine. Tel Rings to alert you to pick up the telephone. Press START/COPY to receive the fax (Manual Mode). Rings to alert you to pick up the telephone and take the call. Fax/Tel Switches to receive mode for fax transmission signals and does not ring. Rings to alert you to pick up the telephone and take the call.
Copying and Scanning Copying and Scanning With 6 the MultiPASS C3000 You can use the MultiPASS C3000 as a copier and a scanner. This chapter describes: ❍ Copying documents ❍ Using the MultiPASS Desktop Manager to scan documents ❍ Scanning from a Windows application Copying Documents One of the convenient features of the MultiPASS C3000 is its ability to make high quality copies. You can make up to 99 copies of one document at a time.
2 Press START/COPY. START/COPY COPY 100% 01 ❍ The display shows the size of the copy (the default is 100%) and the number of copies (the default is 1). 3 Change the resolution if necessary. ❍ If you want to change the copying resolution, press the RESOLUTION button. RESOLUTION FINE PHOTO ❍ You can make copies in FINE or PHOTO resolution. (STANDARD does not appear as one of the available resolutions.) ❍ FINE resolution works well for copying most text documents.
5 ABC 1 GHI 4 PRS 7 DEF 2 JKL 3 MNO 5 TUV 6 WXY 8 OPER 9 COPY 100% 02 Copying and Scanning Enter the number of copies. SYMBOLS 0 TONE ❍ To make multiple copies, use the number buttons to enter the number of copies (up to 99). 6 Press START/COPY. START/COPY COPY ❍ To stop copying at any time, press STOP. You may need to lift the operator panel to remove the document (see page 10-3 for details).
Using the MultiPASS Desktop Manager to Scan Documents You can use the MultiPASS C3000 to scan documents directly into the MultiPASS Desktop Manager. The MultiPASS Desktop Manager scans each document page, gives it a system-assigned name, and places it in the Scan folder as a TIFF document. You can review, annotate, print, or send as a fax each scan document. For more information on these tasks, refer to Chapter 7, Working With Documents in the Desktop Manager.
In the Scanner dialog box, specify the scan options for your document. ❍ Scan Mode Selects the type of image you are scanning (letter, graphics, or photo). The type you select determines a black and white or grayscale scanned image and the resolution for the image. To define custom settings, select Custom. See Advanced Scanning Options on page 6-7 for details. ❍ Brightness Use this scroll bar to darken or lighten the brightness of your scanned image.
Scanning From a Windows Application You can use the MultiPASS C3000 to scan documents directly into a Windows application that supports a TWAIN interface (such as Adobe ® PageMaker®). Some applications allow multiple page scans, while others do not. If you are unsure whether your Windows application supports this feature, refer to your user documentation for the application. The following instructions summarize the procedures for scanning an image.
Advanced Scanning Options MDM_SC2 Copying and Scanning The Scanner Advanced Settings dialog box allows you to select various combinations of image modes and resolutions: ❍ Image Mode This option enables you to select whether you want a black and white or grayscale image. If you are scanning the image directly into the MultiPASS Desktop Manager, you may prefer to produce an enhanced image.
6-8 Copying and Scanning With the MultiPASS C3000 MPC-3000—USERS MANUAL/V000/07-97 Chapter 6
Working With Documents in the 7 Desktop Manager This chapter contains information and instructions for managing, manipulating, and modifying your documents in the MultiPASS Desktop Manager.
Managing Your Documents in the Desktop Manager Once you send a PC fax, receive a fax, or scan an image, the resulting document is available in the Desktop Manager. You can perform a variety of tasks with and on your documents, as described in this chapter. Selecting Documents in the Desktop Manager SEL_DOC To work with a document, you select it in the open folder. Simply click the document name in the list.
2 ❍ A copy of the document to be printed is sent to the Out Box folder. The job is assigned a unique name. When printing is complete, the copy is automatically deleted from the Out Box folder. N Annotations will not be printed. To print a document with annotations, you must print from the Viewer. See page 7-11 for details on Annotating a Document. Documents in Desktop Manager PRNTDTM In the Print dialog box, specify the number of copies and click OK.
Each job in the Out Box folder displays with a system-assigned name. A job remains in the Out Box folder until it is successfully processed or deleted. You cannot rename a job in the Out Box folder, or move the job to another folder. You can select a job in the list to review information about that job in the status bar. This information includes the name of the original document from which the job came, as well as the reason the job failed (if it did).
The MultiPASS C3000 is busy with another task, and thus unable to transmit the PC fax, or The receiving fax line is busy. The Desktop Manager continues to try sending the fax until the transmission is successful or the Desktop Manager exceeds the defined number of retries. If a job cannot complete successfully within the specified number of retries, the job is marked with a Failed status. The job remains in the Out Box folder until you reprocess or delete it.
Stopping an Active Job If necessary, you can stop the active job from processing. When you do so, the Desktop Manager retains the job in the Out Box folder as a stopped job. You can later reprocess or delete the job. To stop an active job, open the Out Box folder and click Stop on the Edit menu or toolbar.
Creating a Folder To better organize your documents in the MultiPASS Desktop Manager, you can create additional folders. When you create a new folder, you assign a unique name. CREATNEW 1 Documents in Desktop Manager From the File menu, click New Folder. 2 Name the folder. ❍ In the Create Folder dialog box, enter the desired name of your new folder and click OK.
Renaming a Document or Folder You can rename a user-defined folder or a document at any time. Folder names must be unique within the Desktop Manager. Document names must be unique within a folder. Whenever you attempt to rename a folder or document, the system verifies whether the new name is unique. In the event of a conflict, the system alerts you of the conflict. A folder or document name can contain blank spaces. NEWNAME ❍ To rename a document, click the document. Then, on the File menu, click Rename.
Emptying the Trash Folder If you moved documents to the Trash folder, the documents remain in the folder until you move them again to a user-defined folder, delete them individually, or empty the Trash folder. To empty the Trash folder, click Empty Trash on the File menu. If prompted, confirm that you want to empty the Trash folder. Importing a Document If you have a document residing on your hard disk or a diskette, you can import the document into a user-defined folder in the Desktop Manager.
Exporting a Document You can export a document in the Desktop Manager, saving it to a drive and directory you specify. When you export a document, you save a copy of the original document. You can save the document in monochrome TIFF file format. To export a document: 1. Open the folder with the document you want to export. 2. Drag the document to the Export Tiff File button on the command bar. OR Click the document you want to export and, on the File menu, click Export Tiff. EXPORT.TIF 3.
Annotating a Document STICKY-NOTE WHITEOUT STAMP HIGHLIGHT DRAWN GRAPHIC (CIRCLE AND ARROW) For example, if you insert a whiteout on your document (such as over a paragraph of text), the area is no longer visible. However, the paragraph is still part of your document. You can fax or print the document with or without the whiteout annotation. You can later remove the whiteout annotation from the document, restoring the hidden area.
1 Open the document in the Document Viewer. ❍ Double-click the document. ❍ Select the document you want to open. On the File menu, click Open Document. ❍ Drag the document to the Open Document button on the toolbar. 2 Annotate the document. ❍ With the document open in the Document Viewer, adjust the size of your view of the document as needed. ❍ Create the desired annotations on your document. ❍ On the File menu, click Save to save the annotations with your document in the Desktop Manager.
Features of the Document Viewer Window MENU BAR TOOLBAR VIEWER2 ANNOTATION PANEL Documents in Desktop Manager DOCUMENT DISPLAY AREA PAGE PANEL STATUS BAR ❍ Menu Bar The menu bar contains commands that enable you to perform various tasks with your document. Some of the commands can also be accessed by their corresponding buttons on the toolbar.
❍ Toolbar The toolbar provides you quick access to performing certain Document Viewer tasks. In circumstances where a task is not possible, the toolbar button is unavailable, appearing dimmed. ROTATE RIGHT FIT TO WIDTH ZOOM IN ROTATE 180° ROTATE LEFT SCROLL VWTOOL2 FIT TO WINDOW ANNOTATION PANEL ZOOM OUT In addition to the buttons, the toolbar also provides you with a drop-down list box that enables you to select a display size for your document.
❍ Page Panel The page panel contains a number of buttons, one for each page in the document you are currently viewing. The page panel provides a quick visual indication of the number of pages in the document and a method for moving to another page. The page panel normally displays along the bottom edge of the Document Viewer window, above the status bar.
Adjusting the Display Size The Document Viewer offers different levels of magnification to enable you to work at the most comfortable size for your document. You can zoom in and out at predefined increments, or specify a particular size or scale. You can use the Fit to Width option which fills the width of the window with your page display, or Fit to Window which adjusts the document image size so that the entire document is visible within the window.
Paging Through Your Document For multi-page documents, you can move to the next or previous page, or a particular page you specify. To page through your document: ❍ Click Next Page or Previous Page on the View menu or toolbar. ❍ Click the page on the Page Panel. Reviewing Information About the Document Image As a reference, you can display information about the document currently displayed in the Document Viewer.
Adding Annotations to Your Document The following sections describe the various ways you can annotate your document. Adding a Sticky-Note You can add a text note on any portion of your document. When you do so, you can choose the text attributes: font, font size, and special effects (boldface, italic, underline, strikeout). Sticky-notes always appear as black text on a yellow background. You can type any text that you want for the note, editing the note later if necessary.
To edit the text in a sticky-note: 1. Make sure the Sticky-Note tool is selected on the annotation panel. 2. Move your mouse pointer over the sticky-note. The cursor changes to an insertion point. 3. Click at the location where you want to make your changes. 4. Edit the text as needed. You can conceal a region of your document to hide certain areas. For example, you can hide a paragraph before you fax the document to a business contact.
Inserting a Stamp You insert a stamp to place a bitmap image on the displayed page of your document. The Desktop Manager contains a library of available stamp images, stored as .BMP files that were installed with the Desktop Manager. You can use only those stamps installed with the Desktop Manager. To insert a Stamp: STAMP 1. On the annotation panel, click the stamp tool. You see this dialog box: 2. In the Choose Stamp dialog box, select the desired stamp from the list box and click Accept. 3.
Highlighting Your Document You can add a color highlight to the text or other images in your document. You select a color and draw a rectangular highlight over the desired area. All highlight colors are transparent and display as the color you selected. When you print the document, the highlighted region prints as gray shadings. To highlight your document: 1. On the annotation panel, click the Hilite tool. 2. Select the color of the highlighting. VWHILITE Documents in Desktop Manager HILITE TOOL 3.
2. Select the color and width of the line for the object you are drawing. For an arrow or line, also select the particular style you want to use. 3. At the desired location on the displayed page, drag the cursor to draw the object. A dotted line displays to show you where the drawn object will be placed. When you release the mouse button, the object is created. Showing and Hiding Your Annotations As you add annotations to your document, you can turn the display of the annotations on and off for viewing.
Moving an Annotation You can move an annotation currently displayed from its present position in your document to another. You can also change the layering order of annotations that occupy the same position. Normally, an annotation you add to the document in the same position as a previously added annotation is layered on top. As needed, however, you can move the background annotation to the front, or the foreground annotation to the back.
To copy and paste an annotation: 1. Select the annotation to be copied and click Copy on the Edit menu or toolbar. 2. With the annotation copied, click Paste on the Edit menu or toolbar. 3. Move the pasted annotation to the desired location in your document. Saving All or Part of a Base Page of Your Document You can select the original base page, or a region of the page, and save the selection to a bitmap (.BMP) file.
Removing an Annotation If you decide you no longer want an annotation to appear in your document, you can remove the annotation, either permanently or by moving it to the clipboard. To remove an annotation, select the annotation and do one of the following: ❍ To remove the annotation to the clipboard, click Cut on Edit menu or toolbar. Exporting the Document You can save a copy of the document currently open in the Document Viewer to a file on a specified driver and directory.
Printing the Document You can print a copy of the document currently open in the Document Viewer, with or without any annotations you may have created. Prior to printing, you can specify certain print setup options. To define the print setup: ORBTSET2 1. On the File menu, click Print Setup. 2. In the Print Setup dialog, specify your print options and click OK. To print the document: MDM_PRT2.TIF 1. Click Print on File menu or the toolbar. 2.
Adjusting the Document Viewer Default Options As you work in the Document Viewer, you can change the options that affect your view of the open document, such as the size and lightness or darkness of the image. However, if you have view settings that you generally prefer to use in most situations, you can define default settings. These settings are activated when you first open the Document Viewer. To adjust the initial Document Viewer options: 2.
7-28 Working With Documents in the Desktop Manager MPC-3000—USERS MANUAL/V000/07-97 Chapter 7
Setup and Other Utilities in the Desktop Manager 8 This chapter contains information and instructions on changing your MultiPASS C3000 setup options in the Desktop Manager, and using other Desktop Manager utilities.
Setting Up MultiPASS C3000 Options in the Desktop Manager The Desktop Manager contains Setup options that define the operation of your MultiPASS C3000. When you first install the Desktop Manager, the Setup options are set to default settings that enable you to begin using your MultiPASS C3000 with the Desktop Manager immediately. However, you can change the option settings as needed. To change Setup options in the Desktop Manager: 1. From the Setup menu, click the group of setup options you want to change.
❍ Date Format and Display Language Select the format in which you want to enter the date and the language you want to see in the Desktop Manager screens. ❍ Document Deletion Select this option if you want to be prompted each time you delete a document from the Desktop Manager. ❍ Printing Select the printing spooler you want to use. (The Windows Spooler is the default.) If another Windows application is trying to communicate with the parallel port, you may have problems printing to the MultiPASS C3000.
❍ Volume You can set the volume level of the various sound components of your MultiPASS C3000, to suit your office environment. The settings are Minimum, Medium, or Maximum. DTM_6.TIF Setting Up Send Fax Options ❍ Fax Information You specify the information that displays as the header for a PC fax: your name, company name, and your fax number. Initially, this information was set up when you installed the Desktop Manager.
❍ Automatic Report You specify whether or not you want a report to print with each fax transmission, or only when there is an error with the transmission. You can also specify if you want an image of the first page of the fax included in the report. Restoring the Default Settings If, after making changes, you decide to restore the default settings for the options, click the Use Defaults button. Setting Up Advanced Send Fax Options ❍ Speed You set the transmission speed used to send faxes.
❍ Error Correction (ECM) You select this option to reduce system and line errors when sending a fax. With this option selected, the system checks each outgoing fax for lost data. If data has been lost from a portion of a page, the system transmits that portion again after confirming that all data within that portion can be transmitted successfully. ❍ Auto Start Send When you select this option, the MultiPASS C3000 starts scanning automatically five or ten seconds after you enter a phone number.
❍ Paper Size and Reduction You specify the size of paper in the sheet feeder and whether you want an incoming fax reduced (approximately 98%) to ensure the contents fit on the paper on which it is printed. ❍ Answer You specify the Receive Mode. Initially, you set the Receive Mode when you installed the Desktop Manager. You use the Silent Receive option to specify whether the optional telephone should ring when you receive a call.
❍ Receive Conditions You specify how the system should handle an incoming fax under the following conditions: If your computer is turned off: You set the MultiPASS C3000 to print the fax or save the fax in its memory. If your computer is turned on: You set the MultiPASS C3000 to move the fax to the Desktop Manager on your computer, or to print the fax. ❍ Report You specify whether or not you want a report to print with each fax reception, or only when there is an error with the fax reception.
❍ Speed You set the transmission speed used to receive faxes. The higher the setting, the faster the fax is received. If you experience problems when receiving faxes, try a lower speed setting. ❍ Error Correction (ECM) You select this option to reduce system and line errors when receiving a fax. With this option selected, the system checks each incoming fax for lost data.
Default Action if No Answer to Telephone You set this option to Receive if you want the MultiPASS C3000 to handle an incoming call, detected as a telephone call that is not answered, as an incoming fax. If no fax is received, the line is then disconnected. If you set this option to Disconnect, the MultiPASS C3000 automatically disconnects the unanswered call, without switching to try and receive a fax.
On the Speed Dial tab, you can set up fax numbers for speed dialing with the MultiPASS C3000. You use the fax recipients set up in your Address Book, and assign the desired individual recipients to speed dial codes. If the recipient has not yet been set up in the Address Book, you can add the recipient while creating speed dial assignments. You can also set up a group speed dial, by assigning two or more individual speed dial assignments to a single speed dial assignment.
Making a Phone Call From the Desktop Manager You can use the MultiPASS C3000 and Desktop Manager to dial telephone calls if: ❍ You have a telephone attached to the MultiPASS C3000. ❍ You enabled the Telephone Attached to Unit option on the Preferences tab in the Setup Options dialog box in the Desktop Manager. (See page 8-3.) You can place a call to any individual you want, whether or not the individual has been set up in the Address Book.
2 In the Phone dialog box, enter the phone number you ❍ You can enter the phone number in the Prefix and Phone boxes, or select an Address Book entry. ❍ When you enter the phone number, you use the applicable numeric characters and any valid characters that separate the different segments of the phone number. For example, you can use 0 through 9, dash (-), or parentheses (). Other characters are also available for entering a phone number.
Using the Status Monitor The Status Monitor is a utility that enables you to track the current status of the MultiPASS C3000, incoming and outgoing faxes, print and scan jobs, and any error conditions needing your attention. You can open the Status Monitor either from the Windows desktop or the MultiPASS Desktop Manager. The Status Monitor displays as a button (Windows 95) or icon (Windows 3.1x), and can also display as a window.
Using the Minimized Status Monitor With Windows 95, the minimized Status Monitor appears as a button on the Windows desktop in the taskbar. With Windows 3.1x, the minimized Status Monitor displays as an icon on the Windows desktop. STATUS2 ❍ On the Windows 95 taskbar: ❍ In Windows 3.1x: A menu contains commands that enable you to open the Status Monitor window, open the Desktop Manager, and close the Status Monitor.
Using the Status Monitor Window The Status Monitor window displays the status of MultiPASS C3000 activity only. You cannot use the Status Monitor to interrupt an activity. STATUS1 CLOSE BUTTON DESKTOP MANAGER BUTTON MINIMIZE BUTTON The Status Monitor window contains commands that enable you to: specify the Status Monitor as the top window at all times, close the window and return to the minimized Status Monitor, open the Desktop Manager, and close the Status Monitor.
❍ Printing This status indicates the MultiPASS C3000 is printing a document. The Status Monitor window displays the number of the page currently being printed. ❍ Sending Fax This status indicates the MultiPASS C3000 is sending a fax document. The Status Monitor window displays the number of the page currently being faxed. ❍ Receiving Fax This status indicates the MultiPASS C3000 is receiving a fax document.
When you installed the Desktop Manager, the MultiPASS Background was placed in the Windows StartUp group and is automatically opened when you open Windows. If you decide you need to disconnect the MultiPASS C3000 from the designated port and/or attach another device to the port, you should close the MultiPASS Background first. If you close the MultiPASS Background first, you avoid receiving error messages when the MultiPASS Background detects it can no longer communicate with the MultiPASS C3000.
Removing MultiPASS Background From StartUp Click OK to close the message dialog box. The MultiPASS Background closes automatically, since it cannot detect the MultiPASS C3000 device. Your port remains available for you to use with other devices. However, if you would like to prevent the message from displaying each time you start Windows, you can remove the MultiPASS Background from the StartUp group. The following instructions summarize the procedures for removing a program from Windows StartUp.
To remove the MultiPASS Background from StartUp in Windows 3.1x: ❍ In Program Manager, click the MultiPASS Background icon in the StartUp group and press the Delete key. ❍ Do not delete the MultiPASS Background icon from the Canon MultiPASS C3000 group. Restarting the MultiPASS Background If you reconnect the MultiPASS C3000 to the port and want to begin using the Desktop Manager again, the MultiPASS Background is restarted automatically when you open the Desktop Manager.
Adding MultiPASS Background to StartUp When you reconnect your MultiPASS C3000 device, you will probably want to add the MultiPASS Background to the StartUp group again (if you removed it as described earlier). With the MultiPASS Background in StartUp, the MultiPASS Background automatically opens when Windows is started. To add MultiPASS Background to StartUp in Windows 95: 1. Open the Windows Explorer. 2. Display the contents of the \MPASS directory and click the right mouse button on MPSERVER.EXE. 3.
Disconnecting the MultiPASS C3000 You can disconnect the MultiPASS C3000 if you want to use the parallel port for another purpose. Before disconnecting your unit, be sure to close the MultiPASS Background. 1. Turn off your computer. 2. Unplug your computer from all electrical sources. 3. Unplug the MultiPASS C3000 from all electrical sources. 4. On the back of your computer, remove the cable connector from the parallel printer port. 5.
2. When prompted in a dialog box, click Yes to view the log file. 3. In the MultiPASS Diagnostics window, to save the log file, choose Save As on the File menu. 4. In the Save As dialog box, specify the drive, directory, and filename for saving the file. Then click OK. 5. To exit the MultiPASS Diagnostics window, on the File menu, click Exit. Uninstalling the Desktop Manager If you are planning on reinstalling the MultiPASS Desktop Manager, you must first uninstall the current installation of the software.
N For Windows 95 users, be sure to restart your computer after uninstalling the Desktop Manager and before reinstalling. ❍ To remove the printer driver: 1. On the Windows desktop, click Start, and then point to Settings. 2. On the Settings menu, click Printers. 3. In the Printers dialog box, click the Canon MultiPASS C3000 Printer icon and press the Delete key. Repeat this step for the Canon MultiPASS C3000 Fax icon. Uninstalling the Desktop Manager in Windows 3.
Maintaining the MultiPASS C3000 9 This chapter describes the routine maintenance required for your MultiPASS C3000.
MultiPASS C3000 Guidelines Follow these guidelines to avoid damage to your MultiPASS C3000 and harm to you or others: ❍ Place the MultiPASS C3000 on a stable surface. Do not use an angled stand. Avoid setting the unit in direct sunlight. ❍ Do not install the MultiPASS C3000 near devices that contain magnets or generate magnetic fields, such as speakers. ❍ Do not subject the MultiPASS C3000 to strong physical shock or vibration. ❍ Make sure the area where you use the unit is free from dust.
Routine Maintenance Your MultiPASS C3000 requires little routine maintenance. Follow these guidelines to keep your MultiPASS C3000 in good operating condition. ❍ Before you clean the MultiPASS C3000, be sure to print any faxes stored in memory. ❍ Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. ❍ Be sure to disconnect the power cord before cleaning the unit.
❍ Disconnect the power cord from the MultiPASS C3000 before cleaning. ❍ Open the printer cover by grasping the paper guides and lifting. CLEAN_ROLLERS(A) ❍ Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the printers interior, especially around the platen. Make sure not to touch the cartridge. PLATEN ❍ Check the small black rollers. If they are dirty, clean them with a soft, dry cloth. ❍ When finished, close the printer cover, and plug the MultiPASS C3000 back in.
Printing the Nozzle Check Use this test print to check that each print head nozzle is operating properly. Make sure the MultiPASS C3000 is plugged in. 1 Press FUNCTION. FUNCTION USER SETTINGS 2 Press either of the < > buttons until NOZZLE CHECK appears in the LCD. 1 2 NOZZLE CHECK Chapter 9 MPC-3000—USERS MANUAL/V000/07-97 Maintaining the MultiPASS C3000 9-5 A250_4-17.EPS The following sample shows the Nozzle Check when the optional BC-20 Black BJ Cartridge is installed.
Cleaning the BJ Cartridge Print Head To maintain the best possible print quality, you need to clean the BJ cartridge print head from time to time. Your MultiPASS C3000 is equipped with a print head cleaning function. If you notice some degradation in the print quality, try cleaning the print head. C Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the BJ cartridge. 1 Press FUNCTION. ❍ Make sure the MultiPASS C3000 is plugged in.
BJ Cartridge Guidelines You can use these cartridges with the MultiPASS C3000: Color Slot Black Slot Ink Cartridge Ink Cartridge BCl-21 Color BCl-21 Black Made in Japan Made in Japan Made in Japan Color BJ Cartridge 6_INKA_EPS ❍ BC-21 Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks, one color (cyan, magenta, yellow) and one black. You can replace the BJ tanks without replacing the print head unit when you run out of ink.
BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your MultiPASS C3000 and to ensure optimum print quality is take care of the BJ cartridges. C Spilled ink can stain any surface. Open BJ cartridges and BJ tanks carefully, and follow the guidelines presented here to protect against spilled ink.
Using Ink Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the products limited warranty. However, Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers.
If you are using the BC-21 Color BJ Cartridge and your output is blank, one of the BJ tanks is probably out of ink. See the instructions starting on page 9-14 for replacing a BJ tank. The following procedure describes how to replace the BC-21 Color BJ Cartridge with the optional BC-20 Black BJ Cartridge. Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between the BC-21 and any of the optional BJ cartridges.
C ❍ Do not try to move the cartridge holder manually; this may damage the unit. If the cartridge holder does not move and the unit beeps several times, unplug the MultiPASS C3000 and let it cool for several minutes. (The device has an automatic protection mode that prevents it from overheating.) After allowing it to cool, plug the unit in again and press the CARTRIDGE button to move the cartridge holder to the center of the unit. ❍ Hold the BJ cartridge on the sides only.
5 ❍ Peel the protective foil off the new BJ cartridges packaging, and remove the cartridge. OPN_CPKG Open the BJ cartridge package. 6 ❍ Lift off the orange cap from the cartridges print head; then remove the orange tape. PH_CAP/PH_TAPE Remove the protective material from the BJ cartridge. 7 Slide the BJ cartridge straight into the cartridge holder. ❍ Make sure the cartridge label faces you.
8 ❍ The BJ cartridge locks into position. ❍ Do not apply excessive force. Ca Ink B rtrid C g Col-21e lo r M ad Ja e in pa n LEVER_DN Make sure the cartridge is aligned against the back of the holder, then lower the green lock lever. C In a B rtrkid C B l-2ge la 1 ck M a Jade pa in n 9 The MultiPASS C3000 cleans the print head and moves the cartridge holder to the home position on the right side of the unit. Maintaining the MultiPASS C3000 Close the printer cover, and press the CARTRIDGE button.
Replacing a BJ Tank in the BC-21 Color BJ Cartridge If you perform a print operation correctly but the output is blank, portions are missing, or colors are very wrong, a BJ tank may be out of ink. If the output is still blank after cleaning the print head at least five consecutive times, replace the empty BJ tank in the BC-21 Color BJ cartridge. You leave the BJ cartridge in the MultiPASS C3000 when replacing a BJ tank. 1 The cartridge holder then moves to the center of the unit.
of the unit. 3 Remove the empty BJ tank. ❍ The color BJ tank is on the left; the black BJ tank is on the right. ❍ Grasp the tab on the top of the tank and pull forward to release the BJ tank. TANK_OUT ❍ Then lift the BJ tank up and out of the BJ cartridge unit. C In a Brtkri C C l-dge 21 olo M r a Jdae pain n C In a B rtrkid C B l-2ge la 1 ck M a Jade pa in n ❍ Dispose of the BJ tank properly. You may want to place it in a plastic bag to keep from spilling any residual ink.
5 Slide the new BJ tank into the empty slot. C In a Brtkri C C l-dge 21 olo M r a Jdae pain n Jdae pain n C In a k B rtrid C C In a k B rtrid C B l-2ge la 1 ck TANK_IN C l-dge 21 olo M r a C In a Brtkri C M a Jade pa in n B l-2ge la 1 ck M a Jade pa in n 6 Press firmly on the tab on top of the new BJ tank until it snaps into place.
Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the MultiPASS C3000 or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. 1 Open the Ink Cartridge Storage Box. ❍ When opening the Ink Cartridge Storage Box, press in on the release tab that locks the cover in place. 2 Carefully set the cartridge in the storage box. ❍ You must insert the cartridge correctly or the storage box will not close.
3 ❍ Be sure the lid snaps closed. COVER_DN Close the storage box. N Whenever you remove a BJ cartridge from the MultiPASS C3000, store the cartridge in the storage box (unless you are disposing it). If you have more than one Ink Cartridge Storage Box, you can hook them together. Simply connect them by the slides and grooves on the sides of the containers.
Transporting the MultiPASS C3000 If you need to transport the MultiPASS C3000, be very careful. DO NOT remove the BJ cartridge. 1 Make sure the BJ cartridge is in the home position. ❍ With the cartridge holder on the right side of the unit, tape the BJ cartridge and cartridge holder to the side of the unit. 2 Disconnect all cables. ❍ Unplug the power cord. ❍ Disconnect the telephone lines and parallel cable. 3 Lower the paper rest and remove all trays. ❍ Remove the sending document support.
Troubleshooting 10 This chapter contains information to help you solve problems you may have when using the MultiPASS C3000. It includes: ❍ Paper jams ❍ LCD messages ❍ Printing problems ❍ Faxing problems ❍ Telephone problems ❍ Copying problems ❍ Technical notes ❍ Memory Clear Report If you have a problem with your MultiPASS C3000 and you cannot resolve it by referring to the information in this chapter, contact the Canon Computer Systems Customer Care Center. See page 1-2 for details.
If you need to contact Canon directly, make sure you have the following information: ❍ Product nameMultiPASS C3000 ❍ Serial number ❍ MultiPASS Desktop Manager version number ❍ Place of purchase ❍ Nature of problem ❍ Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the unit: NO. RS5-8658 MADE IN JAPAN A250_7-01 CANON INC.(DA1) XXXXXXXX SERIAL NUMBER The version number of MultiPASS Desktop Manager is included in the About information.
Paper Jams On occasion, the document feeding into the MultiPASS or the paper in its sheet feeder may misfeed or jam. You can usually clear the problem easily. N You need not unplug the MultiPASS C3000 to clear paper jams. Jams in the Automatic Document Feeder (ADF) CHECK DOCUMENT 1 Press STOP. STOP Stops the operation. 2 Open the ❍ Gently pull the operator panel toward you. Troubleshooting OP_JAM_OPEN ❍ It opens only slightly.
3 Remove the document. ❍ While holding the operator panel open, remove the document. ADF_JAM ❍ Pull it in either direction, but DO NOT force it. ❍ If a multi-page document is loaded, remove the entire document from the ADF. 4 Close the operator panel. ❍ Gently press the operator panel until it clicks closed. ❍ Fan and stack the sheets, and replace the stack in the ADF. ❍ Start your operation again.
Jams in the Sheet Feeder CLEAR PAPER JAM 1 JAM_REMOVE(A) Gently pull any jammed paper out of the unit. 2 Remove the stack of paper from the sheet feeder. ❍ Fan the paper, and tap it on a flat surface to even out the stack. ❍ Reinsert the paper into the sheet feeder. Make sure you adjust the paper guide to the stack, and that the stack does not exceed the limit mark. 3 Press STOP STOP This clears the error message.
LCD Messages The following messages are displayed in the LCD when the MultiPASS C3000 is performing a function or encounters an error. The Error Code appears on the Activity Report. Information Messages Message Error Code Cause Action AUTO REDIAL The MultiPASS is waiting to redial the other partys number because the line was busy or the other party did not answer when you tried to send the document.
Error Code Cause MEMORY FULL PLEASE WAIT The MultiPASS is sending or receiving a fax and its memory is full. MEMORY USED nn% NO ANSWER #005 PLEASE WAIT RECEIVED IN FILE RECD IN MEMORY STOP KEY PRESSED TALK TX/RX CANCELLED TX/RX NO. nnnn Chapter 10 MPC-3000—USERS MANUAL/V000/07-97 Action If sending a fax, the MultiPASS continues to send the fax as memory becomes available.
Error Messages Message Error Code Cause BUSY/NO SIGNAL #005/018 The telephone number you dialed is busy. CARTRIDGE JAMMED CHECK DOCUMENT #001 CHECK PAPER 10-8 Troubleshooting MPC-3000—USERS MANUAL/V000/07-97 Action Try sending the document at a later time. The fax number dialed Check the fax number was incorrect. and dial again. The other partys fax is Contact the other party not working. and have them check their fax. The other party is not Contact the other party using a G3 machine.
Message Error Code Cause Action CHECK PRINTER There is an obstruction that is not allowing the cartridge mechanism to move right or left. CLEAR PAPER JAM There is a paper jam or the sheet feeder is empty. Check for a paper clip, paper jam, or the plastic orange cap off the BJ cartridge. Press STOP, and try your operation again. If the display does not change, try unplugging the unit. Wait several minutes, then plug it back in. Remove any paper from the sheet feeder.
has not been registered. Message Error Code Cause Action NOT AVAILABLE NOW #025 Use regular dialing. PUT IN CARTRIDGE In Manual sending, you entered a speed dialing number that is assigned to a group. The BJ cartridge is not properly installed. START AGAIN An error has occurred in the phone line or in the system. Make sure the BJ cartridge is installed correctly and the green lock lever is down. Start the procedure again from the beginning.
Problem Cause Solution BJ cartridge moves, ink does not appear The BJ cartridge or a BJ tank may not be installed properly. Make sure the BJ cartridge and its BJ tank(s) are properly installed. Make sure the orange tape is removed from the print head area (see page 9-12). Perform the print head cleaning procedure (see page 9-6) and print the nozzle check (see page 9-5). The nozzles on the BJ cartridge may be clogged. A BJ tank may be empty (BC-21 Color BJ cartridge).
Problem Cause Solution The MultiPASS suspends print after every line is printed The print head may have become too hot. If this happens, the MultiPASS may be slowing its print speed at the end of each line to line to protect the print head. Stop your print operation and wait several minutes to allow the unit to cool Then start your operation again.
Problem Cause Solution Multiple sheets load into unit at the same time Paper may not be stacked correctly. Make sure paper is installed correctly in the sheet feeder. Sheets of paper may be sticking together. Be sure to fan the stack of paper before placing it in the sheet feeder. Too much paper may be stacked in the sheet feeder. Make sure the paper rest is extended and the paper is correctly in the sheet feeder. Make sure the stack of paper does not exceed the limit mark.
Problem Cause Solution Envelopes do not load Envelopes may not be loaded correctly. Make sure the envelopes are loaded properly. (See page 226.) Make sure there are no more than 10 envelopes in the sheet feeder. Print quality is not what you expect; print is not clear, splashed or missing dots, white streaks Output appears jagged 10-14 You may need to choose the envelope setting in your printer driver.
Problem Cause Solution Fonts do not print as smoothly rounded characters Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when used with high resolution printers like the MultiPASS C3000. Make sure you installed an outline font manager, such as Adobe® Type Manager or Bitstream® Facelift, or that you are choosing a TrueType® font. Certain MS fonts, such as MS Serif, will print jagged. Choose another font.
Problem Cause Solution Colors print incorrectly The MultiPASS printer driver may not be selected. Make sure the MultiPASS is the default printer in your application. The driver may not be selecting color. Check that you selected Color in the Color Model dialog box in the Graphics tab of the printer driver. Colors are missing The print head may need to be cleaned. Clean the print head (see page 9-6).
Faxing Problems Problem Cause Solution Cannot send a document The MultiPASS may have overheated. Unplug the unit and let it cool for several minutes. Try sending again. The MultiPASS may not be set for the type of telephone line in use (pulse/tone). If you have a pulse line, be sure the MultiPASS is set for pulse dialing. The telephone may not be working. Make sure there is a dial tone when you lift the telephone. The document may not have been fed correctly into the MultiPASS.
Problem Cause Solution Cannot receive a fax automatically The MultiPASS may not be set to receive automatically. To receive faxes automatically, the Receive mode must be FAX Only, Fax/Tel, or Ans. Machine mode. Print out any document stored in memory. (See page 5-5.) The MultiPASS may have a document stored in memory. The MultiPASS does not switch automatically between telephone and fax transmissions Cannot receive a document manually 10-18 The MultiPass Desktop Manager may have received the fax.
Cause Solution Print quality is poor You may not be using the correct type of paper. Be sure you are using paper that meets the paper requirements for the MultiPASS (see page A-1). Clean the print head (see page 9-6). Make a copy on your MultiPASS. If the image is OK, then your MultiPASS is operating properly. Contact the other party and have them check their machine. Make sure Error correction (ECM) is set to on in the Advanced: Receive fax dialog box of the Desktop Manager.
Telephone Problems Problem Cause Solution You cannot dial The telephone line may not be connected properly. Be sure the telephone line is correctly connected to the MultiPASS (see your Setup Guide). The unit may not be getting power. Make sure the power cord is connected to the MultiPASS and to an AC outlet; make sure the AC outlet has power. If you have a pulse line, be sure the MultiPASS is set for pulse dialing (see page 8-4).
Technical Notes Windows Printing System Users If you have a printer installed on your computer that uses the Windows Printing System, you may experience the following problems: The first half of page one is printed and then ejected. More pages are printed with one to five lines of garbage characters and then ejected. Scanning fails. To stop the continuous print, press FUNCTION and then PRINTER on the operator panel of the MultiPASS C3000.
4. The Desktop Manager software uploads files to your computers System.ini file. Check that the following line and section are both in the System.ini. The line should be in the [386Enh] section and should read: device=C(hard drive):\Windows\System\cis1284.386 And if the MultiPASS is installed on LPT1, the section should look like this: [Cis1284.386] Lpt1=1 Lpt2=0 Lpt3=0 5. Remove any programs or applications in the Startup Group. 6.
Memory Clear Report The Memory Clear Report summarizes the documents that were cleared from memory when a power failure of more than one hour occurred. This report is generated automatically. ❍ If you experience a power failure, any documents stored in memory will be lost. ❍ When you turn on the MultiPASS C3000 after power is restored, the MultiPASS C3000 automatically prints out a list of documents that were stored in the memory at the time of the power failure.
Specifications Specifications A Color Bubble Jet Printer Printing Method Bubble jet ink on-demand Printing Resolution Color Black 720 × 360 dpi 720 × 360 dpi with smoothing Paper Handling Automatic feed Manual feed Sheet Feeder Capacityauto feed only Plain paper (20 lb or 75 g/m2) Glossy photo paper High resolution paper T-shirt transfers Bubble Jet paper Fabric sheets Transparencies Back print film Envelopes Paper Size Letter Legal A4 U.S.
Paper Type Glossy photo paper High resolution paper T-shirt transfers Greeting cards Bubble Jet paper Fabric sheets Back print film High gloss film Transparencies Envelopes Paper Weight Automatic feed Manual feed Recommended Canon Glossy Photo Paper GP-201 Canon High Resolution Paper HR-101 Canon T-Shirt Transfers TR-101 Canon Greeting Cards GC-101 Canon Bubble Jet Paper (water-resistant) LC-301 Fabric Sheet FS-101 for Canon Bubble Jet printers Canon Back Print Film BF-102 Canon High Gloss Film HG-101
Printable AreaPapers a b c d 8.5 in 0.13 in 11.0 in 0.12 in Legal size a b c d Specifications Letter size 8.5 in 0.13 in 14.0 in 0.12 in A4 size a b c d A250_A_01 The shaded portion in the following figure shows the printing area for papers. 210 mm 3.4 mm 297 mm 3.0 mm Printable AreaEnvelopes The shaded portion in the following figure shows the printing area for an envelope. U.S. Commercial number 10 9.5 in 0.25 in 1.2 in 4.1 in 0.12 in 0.
BJ Cartridges BC-21 Color BJ Cartridge Print head Print head life BJ tanks Ink color BJ tank yield BCI-21 Color BCI-21 Black Contents Color Black 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) Approximately 2,000 color pages at 30% coverage BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Black, cyan, yellow, magenta Standard mode100 pages (at 7.5% coverage for each color) Standard mode150 pages (at 7.
Facsimile Applicable line Specifications Public switched telephone network Compatibility G3 Data compression system MH, MR, MMR (ECM-MMR) Modem type Fax modem Modem speed 14400/9600/7200/4800/2400 bps Automatic fallback Transmission speed Approx. 6 seconds/page* at 14.
Copier Copy resolution 360 × 360 dpi with smoothing Reduction sizes 70%, 80%, 90% Copy speed Initial copy45 seconds Subsequent copies20 seconds Multiple copies Up to 99 copies of a document Up to 3 ppm (with optional BC-20 Black BJ Cartridge) Monochrome Scanner Scanning method Solid state electronic scanning by contact image sensor Scanning image processing UHQ 6 (Ultra High Quality image enhancement) 1-bit halftone64 levels of gray 8-bit grayscale256 levels of gray Automatic document feeder
Document sizes Maximum 8.5" W × 39.3" L (216 mm W × 1000 mm L) Minimum 3.5" W × 2.5" L (88.9 mm W × 63.5 mm L) 3.5" (88.9 mm) Specifications 8.5" (216 mm) MAX.EPS 2.5" (63.5 mm) Up to a maximum of 32 minutes for sending each page or 39.3" (1 m) in length Effective scanning width 8.
Scanned image PAPER SIZE The actual scanned image size for the MultiPASS C3000 is shown below. This information applies to documents that will be scanned for faxing or copying. There is a 0.12" (3.0 mm) margin on either side of the sheet and a 0.16" (4.0 mm) margin on the top and bottom that are not picked up by the scanner.
General Specifications Power Source Specifications 120V/60Hz Power Consumption Approx. 47.2W (Maximum) Approx. 7.8W (Standby) Dimension (W x D x H) 15.75" × 14.2" × 7.75" (400 mm × 361 mm × 197 mm) Weight 11.1 lb (5.0 kg) Environmental Conditions Temperature: 41°F - 90.5°F (5°C - 32.5°C) Humidity: 10% to 90% RH Interface IEEE 1284-compatible, bi-directional parallel interface Space Requirements 24.3" (618 mm) 16" (400 mm) 14.
SP_REQUIREMENTS 11" (281 mm) Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode In Fax/Tel mode, the MultiPASS C3000 monitors all incoming calls to see whether the call is from another fax machine or from a telephone: Type of call Telephone Fax Sending document manually Telephone charges begin for caller. Fax Sending document automatically C3000 answers without ringing RING START TIME (Factory default setting = 8 sec.
If you plan to use the MultiPASS C3000 as a stand-alone fax, and you do not install the MultiPASS Desktop Manager, you must enter your name and fax number from the operator panel. If you choose to use the MultiPASS C3000 this way, you will not be able to use its many features, such as speed dialing, PC faxing, or scanning. Canon recommends that you install the MultiPASS Desktop Manager as described in the Setup Guide. See Chapter 3 for details on using the MultiPASS Desktop Manager.
Entering Information in the MultiPASS C3000 When using the MultiPASS C3000 as a stand-alone fax machine, you must enter your user information into the unit through the operator panel. When entering information through the operator panel of the MultiPASS C3000, follow these guidelines. ❍ If you pause and do not make an entry for more than 60 seconds, the MultiPASS C3000 returns to Standby mode. You must start the procedure over from the beginning.
1 Then press the > button. FUNCTION 1 2 FUNCTION USER SETTINGS Stand-alone Fax Press FUNCTION on the one-touch speed dialing keypad. 2 Press START/COPY DATE & TIME START/COPY 06/08/97 START/COPY 15:36 3 Enter todays date and the time using the numeric buttons. ❍ Use the month-day-year format (mm/dd/yy). ❍ Precede single digits with a zero.
❍ Set the time using the 24-hour clock system. ❍ Example: 07:30 = 7:30 a.m. 17:05 = 5:05 p.m. ABC 1 GHI 4 PRS 7 DEF 2 JKL 3 MNO 5 TUV 6 WXY 8 9 07/15/97 08:15 SYMBOLS OPER 0 TONE 4 Press START/COPY twice when the date and time are entered. START/COPY DATA ENTRY OK START/COPY TEL = 5 Enter your fax number (up to 20 digits) using the numeric buttons.
6 Press START/COPY when the fax START/COPY DATA ENTRY OK ❍ After a few seconds, the LCD display changes to: UNIT NAME START/COPY Stand-alone Fax Then press START/COPY 7 Enter your name (up to 24 characters) using the numeric buttons. ❍ Press the button with the letter you want to enter; for example, press 2 three times to enter a capital C. CANON FAX BACK Button Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjk15 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 # -.
8 Press START/COPY when you finish entering your name. START/COPY DATA ENTRY OK 9 Press STOP to complete the registration. B-6 STOP The MultiPASS C3000 returns to standby mode.
Glossary G Activity report Journal of fax transactions, both sent and received. Address Book The electronic Address Book provided by the MultiPASS Desktop Manager that allows you to create a list of people with their phone and fax numbers. Automatic dialing Dialing fax or telephone numbers by using a short cut of pressing one to three buttons. To use automatic dialing, you must register the numbers in the MultiPASS Desktop Manager.
bps Bits per second. Refers to the speed with which a fax machine sends and receives data. Broadcasting Transmitting documents to more than one location. Bubble Jet printing An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.
dB(A) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the unit), adjusted for background noise. Dialing methods Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine. Dialing methods include one-touch speed dialing, coded speed dialing, group dialing, and manual (regular) dialing. Dithering A method by which color dots are combined on a page to produce a wide spectrum of colors.
Fine mode One of the printers print modes. Use this mode when printing on transparencies or printing a halftone image that produces grayscale or intermediate colors. Font A complete set of characters of the same size and style; a particular implementation of a typeface. For example, 12-point, Courier bold. G3, Group 3 fax machine Defined by CCITT. Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted, thus reducing transmission time.
Ink Saver You can enable or disable economy printing (ink saving feature) when receiving faxes. By enabling the Ink Saver Mode, ink consumption can be decreased by as much as fifty percent, resulting in a longer effective cartridge life. You set Ink Saver Mode in the Advanced: Receive Fax dialog box. Intensity The amount of color. More intense or more saturated colors are more pure. Less intense or less saturated colors are less vivid.
MultiPASS Desktop Manager for Windows Canons exclusive software package that allows you to use the MultiPASS C3000 with your Windows software applications. You must install the Desktop Manager to use your MultiPASS C3000 as a printer, scanner, or PC fax. Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing. Noise level See dB(A).
Portrait orientation Refers to printing across the width of the page (letter style). This is the opposite of landscape orientation, which is printing across the length of the page. Print head The printing mechanism that contains print nozzles and ejects the ink for printing. Print head capping An automatic protection function that prevents the print head unit and BJ cartridges from drying out or becoming clogged with dust.
Registering A process by which you place fax or telephone numbers and names in the MultiPASSs memory for automatic dialing so that you can save time dialing frequently called destinations. You register numbers using the Address Book in the MultiPASS Desktop Manager. Regular dialing Pressing the individual numeric buttons to dial a fax or telephone number. Remote receiving ID A two-digit code that enables you to manually activate a fax using a telephone that is connected to the MultiPASS.
Sending speed The rate at which faxes are transmitted through the phone line. See also bps (bits per seconds). STANDARD A document setting for sending normal typewritten or printed documents containing only text and no drawings, photographs, or illustrations. Standby The mode in which the MultiPASS is on and ready to use. All operations start from Standby mode when the LCD displays the date and time.
Typestyle Refers to how the typeface appears: slanted (italic) or upright. UHQ (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
Index I A Active job: 7-4, 7-6 Adding entries, Address book: 3-1214 pages, to document: 1-12 Address Book adding entries: 3-1214 entries: 3-1014 exporting: 3-1718 importing: 3-1516 setting up: 3-918 sorting: 3-11 Advanced Receive Fax options: 8-810 Advanced Send Fax options: 8-56 ALARM light: 1-67 Annotation panel: 7-1314 Annotations: 7-1127 adding: 7-1822 copying and pasting: 7-2324 hiding: 7-22 including: 4-18 moving: 7-23 removing: 7-25 resizing: 7-23 revising: 7-2223 showing: 7-22 Answer
C Calls, responding: 5-910 Cancel sending: 4-9 Canon Authorized Service Facility (ASF): 10-1 Bulletin Board Service (BBS): 1-2 Canada: 1-2 Customer Care Center: 1-23 e-mail: 1-2 Fax Retrieval System: 1-2 help: 1-2 Specialty Papers: 2-23, 2-19, 2-2935 Web site: 1-2 CARTRIDGE button: 1-67, 2-1718, 9-1011, 9-1314, 9-16 Cartridge holder: 1-5 CCITT #1 chart: A-5 CD ROM: A-8 Centronics interface: A-8 CF-102 Transparencies: 2-3, 2-19, 2-29, A-2 Cleaning, MultiPASS C3000: 9-34 CLEANING option: B-1 Cleaning
E Effective scanning width: A-7 E-mail attaching document: 7-10 support: 1-2 Entering information: B-26 Envelopes: 2-19, A-2 Index MPC-3000—USERS MANUAL/V000/07-97 printing: 2-2628 Environmental conditions: A-9 Error correction (ECM): 8-6, 8-9 Error messages: 10-810 status: 7-5 warning status: 8-17 European DL envelopes: 2-26 Export Tiff: 7-10 Exporting Address Book: 3-1718 document: 7-10, 7-25 Extension phone: 5-2 F Fabric Sheet FS-101: 2-3, 2-19, 2-29, 2-3435, A-2 drying: 2-35 printing: 2-3435 Fa
Fax/Tel Mode: 5-2, A-10 Fax/Telephone switching options: 8-9 Faxes quality: 4-1214 receiving: 5-110 sending: 4-130 Faxing documents: 1-9 problems: 10-1719 Feeding paper automatically: 2-2023 manually: 2-2425 FILE PRINT option: 5-8, B-1 Fine mode: 2-9, 2-11 resolution: 4-1314 Folder(s) creating: 7-7 deleting: 7-8 list: 3-34 MultiPASS Desktop Manager: 3-6 renaming: 7-8 Function buttons: 1-67 FUNCTION button: 1-67, 9-6, 10-21, B-3 G General specifications: A-9-10 General tab, printer driver: 2-8 Glo
Jams, paper: 10-35 Job status: 7-45 L Layout area: 4-2223 LCD display: 1-6, A-5 menu system: B-1 messages: 10-610 Limit mark: 2-23 Limited warranty: 1-3, 9-9, 10-1 Line feed speed: A-1 Line jack: 1-5 Listen time: 8-9 LOAD PAPER message: 1-8 Loading documents: 1-1011 paper: 1-89, 2-2025 Lock lever: 9-11 M Magnetic fields: 9-2 Maintaining, MultiPASS C3000: 9-119 Making phone call, MultiPASS Desktop Manager: 8-1213 Managing documents, MultiPASS Desktop Manager: 7-210 Manual feed mode: 2-24 slot: 1-
O Off hook alarm: 8-6 On error option: 8-6 On hold status: 7-56 One-touch speed dialing: 4-4 buttons: 1-67 keypad: 5-8 On-line help, Windows 95: 2-7 Opening, Cover Page Designer: 4-21 Operator panel: 1-4, 2-17 using: 1-67 Out Box folder: 3-6, 3-9, 7-36 Outgoing message: 5-5 Output tray: 1-4 Output tray extension: 1-4 P Packing materials: 9-19 Page orientation: 2-9 Page panel: 7-13, 7-15 Paper guidelines: 2-4 handling: 2-24, A-1 jams: 10-35 loading: 1-89, 2-2025 size: 2-9, A-1 size option: 8-7 weigh
Q Quality, faxes: 4-1214 Queued job: 7-4 Quick color printing: 2-13 R RAM: 2-15, A-8 RECD IN MEMORY message: 5-5 Receive conditions: 8-8 Receive fax options: 8-710 advanced: 8-810 Receive Mode: 5-15, 5-10, 8-7 RECEIVE MODE button: 1-6 Receiving faxes: 5-110 computer off: 5-78 documents: 5-15 Fax/Tel mode: A-10 MultiPASS Desktop Manager: 5-68 telephone: 5-34 Receiving fax status: 8-17 Index MPC-3000—USERS MANUAL/V000/07-97 Receiving telephone calls: 5-2 Recommended graphics settings: 2-11 REDI
Scanning: 6-47 documents: 1-9 image processing: A-6 message: 8-16 method: A-6 MultiPASS Desktop Manager: 6-47 options, advanced: 6-7 resolution: A-6 speed: A-7 width: A-7 Windows application: 6-67 Scheduled job: 7-4, 7-6 Screen matched color: 2-14 Send Fax dialog box: 4-16 Send Fax options: 8-46 advanced: 8-56 defining: 4-1718 Sending document: 4-29 faxes: 4-130 multiple locations: 4-1012 PC faxes: 4-1518 status: 8-17 Sending document support: 1-4 Sent Fax folder: 3-7 Sequential broadcasting: 4-10
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