MultiPASS C3500 USER MANUAL Canon
Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI. ©1998 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C3500 system.
USERS IN U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur. 3.
IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the procedures described in this User’s Manual, disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment.
USERS IN CANADA PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Information 1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.) 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier.
Using Your Documentation The following documentation is supplied with the MultiPASS C3500 to help you use your new Canon multi-talented color printer. Quick Start Guide This booklet describes how you unpack, set up, and start using your MultiPASS C3500. It includes how to install the software that comes with the MultiPASS C3500, including the MultiPASS Desktop Manager for Windows®, ScanGear for MultiPASS, and the MultiPASS Printer Driver.
Distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer. ❍ The buttons you press appear in this typeface: START/COPY. ❍ The names of lights you see appear in this typeface: ALARM. ❍ What you see in the LCD display appears in this typeface: REGISTRATION. ❍ When you type something on your computer, it appears in this typeface: DIR/P.
Contents 1 2 Introduction Supplies and Accessories...................................................................................... BJ Cartridges and BJ Tanks........................................................................... Canon Specialty Papers................................................................................. Getting Help From Canon .................................................................................. Servicing the MultiPASS C3500 .............................
3 4 x Printing Speed Versus Color ............................................................................... For Quick Color Printing ............................................................................ For High Quality Color Printing ................................................................. For Monochrome Printing .......................................................................... Other Ways to Improve Print Speed in Windows ......................................
5 Sending a Document to More Than One Location (Sequential Broadcasting) ............................................................................. Transmitting the Document ........................................................................ Adjusting the Quality of Your Faxes .................................................................. Setting the Resolution .................................................................................. Setting the Contrast ...............................
6 7 xii Scanning With the MultiPASS C3500 Exploring the ScanGear Window ....................................................................... Displaying Information About the Scan Driver ......................................... Scanning With the Desktop Manager ................................................................ Scanning From a Windows Application ............................................................ Setting the Preview Scan Options .................................................
8 9 Printing the Document ....................................................................................... Previewing the Document Before Printing ................................................ Adjusting the MultiPASS Viewer Default Options ............................................ Setup and Other Utilities in the Desktop Manager Fax Setup ............................................................................................................. Setting Up Fax Preferences ...................
10 Troubleshooting Paper Jams ........................................................................................................... 10-3 Jams in the Automatic Document Feeder (ADF) ....................................... 10-3 Jams in the Sheet Feeder .............................................................................. 10-5 LCD Messages ...................................................................................................... 10-6 Printing Problems ................................
Introduction Introduction 1 Thank you for purchasing the Canon MultiPASS C3500—the multitalented color printer for your home office and the whole family. We are sure that your MultiPASS C3500 will provide all you need in one machine: Color Bubble Jet printer, color scanner, color copier, plain paper fax, and PC fax. This chapter introduces you to the MultiPASS C3500.
Supplies and Accessories Your MultiPASS C3500 supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon MultiPASS C3500 so you can produce the finest output possible. Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123.
N Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet products than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty. However, Canon cannot guarantee the quality or performance of your MultiPASS C3500 when you are using inks from other suppliers.
You can also purchase the optional Canon BC-22e Photo Kit, which includes everything you need to produce photo-realistic images: ❍ BC-22e Photo BJ Cartridge ❍ SB-21 Ink Cartridge Storage Box ❍ Canon High Resolution Paper HR-101 (60 sheets) Getting Help From Canon Canon Computer Systems, Inc.
The Canon MultiPASS C3500 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your MultiPASS describes Canon’s limited warranty. Be sure to read the warranty information to find out about the different service options available to you. N Save your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service. Be sure to fill out the Registration card and send it in.
❍ Do not use the MultiPASS near water. If you spill liquid on or into the unit, unplug it immediately and call the Customer Care Center. ❍ Slots and openings in the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the MultiPASS and to protect it from overheating, do not block or cover these openings. Do not block the openings by placing the unit on a bed, sofa, rug, or other similar surface.
Main Components of the MultiPASS C3500 Front View SENDING DOCUMENT SUPPORT HOLDS DOCUMENTS AS THEY FEED INTO ADF PAPER REST SUPPORTS PAPER STACKED IN THE SHEET FEEDER AUTOMATIC DOCUMENT FEEDER (ADF) AND PRINTER COVER HOLDS DOCUMENTS TO BE SCANNED (UP TO 30 SHEETS) SHEET FEEDER HOLDS 100 SHEETS OF PLAIN PAPER PAPER GUIDES ADJUST TO WIDTH OF DOCUMENT TO BE SCANNED OPERATOR PANEL USE TO CONTROL THE MultiPASS C3500 DOCUMENT SUPPORT HOLDS SCANNED DOCUMENTS AS THEY EXIT THE MultiPASS C3500 OUTPUT TRAY HOLDS
Back View LINE JACK POWER CORD CONNECTOR MANUAL FEED SLOT TELEPHONE/ ANSWERING MACHINE/ MODEM JACK PARALLEL CABLE CONNECTOR Inside the Printer Area PAPER THICKNESS LEVER CARTRIDGE HOLDER PRINTER COVER 1-8 Introduction Chapter 1
Using the Operator Panel 3 LCD DISPLAY 2 RECEIVE MODE 4 RESOLUTION 1 DOCUMENT FEED LEVER 5 ONE-TOUCH SPEED DIAL/FUNCTION BUTTONS 11 NUMBER BUTTONS 10 REDIAL/PAUSE STOP 6 ALARM 7 9 CODED DIAL 8 START/COPY Chapter 1 1 Document feed lever Set this lever to the left ( ) for automatic feed or to the right ( ) for manual document feed. 2 RECEIVE MODE 3 LCD display Displays messages and prompts during operation. Displays selections, text, numbers, and names when registering information.
4 RESOLUTION button Press this to select the resolution the MultiPASS will use for the document you want to fax or copy. 5 One-touch Speed Dial/Function buttons Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head. (See the next page for details.) 6 STOP 7 ALARM light Flashes when an error occurs, when the MultiPASS is out of paper or ink, or when received faxes are stored in memory.
button Use to register user settings, to run the print head cleaning process, or to print faxes stored in the MultiPASS’s memory. FUNCTION button Press to move the BJ cartridge holder to the center of the unit when installing or replacing the cartridge. (Press again after installing the cartridge to move the holder back to its home position on the right.) CARTRIDGE button Press when you want to form-feed paper when printing.
Loading Paper in the Sheet Feeder The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the Canon Specialty Papers described in Chapter 2, Printing With the MultiPASS C3500. For receiving faxes, use plain paper (such as copier paper). When the message LOAD PAPER appears in the LCD display, you need to add paper to the sheet feeder. The sheet feeder holds approximately 100 sheets of plain paper. Fan the paper.
❍ Align the edge of the paper with the right edge of the sheet feeder. ❍ Secure the stack with the paper guide. TAB Preparing Documents for Faxing, Copying, or Scanning You can use the MultiPASS to fax, copy, or scan documents that are printed on standard letter, legal, or A4 size paper. Follow these guidelines to prepare your documents.
❍ Remove all staples, paper clips, and the like before feeding the document. ❍ Make sure any glue, ink, or correction fluid on the paper is completely dry before feeding the document. ❍ Make a photocopy of any document that will not feed into the MultiPASS. You can then feed the copy. ❍ Do not feed documents with pages that are different sizes or of different thicknesses.
❍ Insert the document face down (letterhead first) into the ADF until you hear a beep. Introduction Feed the document. ❍ Adjust the document guides to the width of the document. The MultiPASS automatically feeds the pages one by one from the bottom. If you have problems feeding multiple-page documents, insert the pages one at a time into the ADF. This stacks the pages on a slant so they feed correctly into the ADF. (Do not attempt to stack more than 30 sheets in the ADF.
Adding Pages to the Document If you want to add pages while the MultiPASS is sending a document, wait until the last page is feeding into the unit and then insert the new sheets. Insert the first new page so it overlaps the last page by about one inch (2.5 cm). Always wait until the last page is being fed into the MultiPASS before you add new pages. Setting the Document Feed Lever You use the document feed lever on the ADF to select multiple documents ( ) or single sheets ( ).
When sending a document, the following information is printed out by the receiving fax: your fax number, your name, and the current date and time. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type. N In the United States, you are required by FCC regulations to include this information every time you send a fax. By identifying the documents you send, the receiving party will recognize your fax messages at a glance.
Copying Documents One of the convenient features of the MultiPASS is its ability to make high-quality copies. You can make up to 99 copies of one document at a time. N It’s a good idea to use the optional BC-20 Black BJ Cartridge when you make black and white copies. Make sure the optional BC-22e Photo Color BJ Cartridge is not installed when you are making copies. Feed the document. ❍ Place the document face down in the ADF.
❍ To change the copying resolution, press the RESOLUTION button. Introduction Change the resolution if necessary. B&W TEXT B&W PHOTO N When copying in black and white: • Use B&W TEXT resolution for copying most text documents. • Use B&W PHOTO resolution when copying documents that contain photographs. This scans areas of the document that contain photos with 256 levels of gray, and results in a much better reproduction of the photograph. Select Reduction mode if necessary. Enter the number of copies.
Press START/COPY. COPY ❍ To stop copying at any time, press STOP. You may need to lift the operator panel to remove the document (see page 10-3 for details). ❍ If an error occurs and the LCD displays START AGAIN, reload the document and start copying again. N If the LCD displays MEMORY FULL while making multiple copies of a document, do not use the multiple copy feature for copying the document. Make single copies of the document instead (as many times as required).
Printing With the 2 MultiPASS C3500 This chapter describes how to use the MultiPASS C3500 to print your documents. Once you have installed the MultiPASS Desktop Manager, you can use the MultiPASS C3500 for all your printing needs.
Paper Handling One of the most important things you can do to assure the best possible printing performance of your MultiPASS is to select the correct paper. Your MultiPASS produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.
High Resolution Paper The Canon High Resolution Paper HR-101 is designed to produce photo-realistic quality output with sharp and vivid graphics. For best results, use the optional BC-22e Photo BJ Cartridge to produce images comparable to your favorite photographs. Greeting Cards Get the most out of your Canon Creative or other card-making software with Canon Greeting Cards GC-101. These cards give your unique, personalized cards the look and feel of professional cards.
High Gloss Film The Canon High Gloss Film HG-101 features a bright white finish that lends striking visual power to charts, graphs, and photographic images. Use this film to make your presentation materials and graphics look professional. Transparencies CF-102 Transparencies from Canon are recommended. These transparencies produce excellent contrast, sharpness, and color. Assorted Paper Starter Kit If you would like to try some of the papers described above, look for Canon’s Starter Kit (SK-102).
Installing a Printer Driver You must install the MultiPASS Printer Driver for Windows and the MultiPASS Desktop Manager before you can use the MultiPASS C3500 as a printer for your computer. If you followed the instructions in your Quick Start Guide, you have already installed the necessary software. If not, see your Quick Start Guide for details on how to install this software. Printing a Document This procedure describes the general steps required for printing from various Windows applications.
Make sure the Canon MultiPASS C3500 Printer is selected as your default printer. ❍ Choose Print or Print Setup from the File menu. ❍ You will see a screen similar to this: ❍ Click on the Properties (or Setup) button if you want to make any adjustments as appropriate for printing your document. (See Printer Setup Within Windows on the following page for details.) ❍ After making any necessary changes to the printing parameters, select OK to start the print job.
Printer Setup Within Windows You can use the MultiPASS with all your Windows 98 and Windows 95 applications. Be sure to set the MultiPASS as the default printer for all your Windows operations. Most of your printing operations are controlled by your software application. The following sections describe how you set certain options directly from the printer driver; you only need this information if your application does not control printing.
Using the Windows Tabs The MultiPASS Printer Driver for Windows has several tabs from which you can select your printing options and learn about your printer driver as well as your MultiPASS C3500. ❍ General This tab allows you to add comments regarding the printer driver and print a test page or a separator page. (You see this tab when you open the Properties dialog box from the Printers folder, but you do not see it when you open the Properties dialog box from within a Windows application.
❍ Paper This tab allows you to specify page orientation, paper size, and type of print media. SPECIFY PAGE ORIENTATION SPECIFY SIZE OF PAPER SPECIFY TYPE OF PAPER Printing SPECIFY PAPER FEED METHOD ❍ Graphics This tab allows you to specify print quality, color model, and print model. ENABLE OR DISABLE IMAGE COLOR MATCHING SPECIFY PRINT QUALITY SELECT A COLOR MODEL (THE COLOR MODEL YOU SELECT DEPENDS ON THE BJ CARTRIDGE INSTALLED; BE SURE TO CHANGE THIS SETTING WHEN YOU CHANGE CARTRIDGES.
❍ Setting This tab allows you to turn on or off the Setup Analyzer. It also allows you to save up to four custom print settings. ENABLE OR DISABLE SETUP ANALYZER SAVE YOUR CUSTOM PRINT SETTINGS Specifying Your Printing Options Be sure to use your online help to find out about the settings available for each printing option. ❍ To move between the Windows tabs, click on any of the tabs. ❍ To select the settings and exit, click the OK button.
Recommended Graphics Settings You can select the following printing options from the Graphics tab to achieve the specified results. To achieve Driver settings Print Quality Fastest B&W output possible Fast letter quality output Results Draft 180 × 180 dpi Monochrome Uses less ink. Output quality is draft. Standard 360 × 360 dpi Monochrome Slightly slower than draft. Quality is standard.
Using the Setup Analyzer The Setup Analyzer allows the printer driver to evaluate your choice of printing settings. On the Setting tab, you click on the green ✔ to enable the Setup Analyzer. Click on the red symbol to disable it. When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings.
Printing Speed Versus Color The MultiPASS Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing black ink only, the driver has only one color to interpret. N You select the settings described below using the Windows tabs of the MultiPASS Printer Driver.
For Monochrome Printing Use the optional BC-20 Black BJ Cartridge to optimize the printer’s performance when you are printing black text and graphics only. In the printer driver, choose the following printing options to tell your MultiPASS to print using black ink only.
Use Monochrome when possible If you will be printing text in black ink only, choose a Color Selection of Black and White rather than Grayscale. Print draft documents in Monochrome rather than Color, or use Draft print quality when printing color. Limit the number of colors on each page The computer will need to calculate and transmit fewer dots per inch (dpi). Too many colors can make the image confusing and less effective as well as cause the print speed to slow down.
Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the paper thickness lever before loading paper. ❍ Center for color BJ cartridges ❍ Left for black BJ cartridges ❍ Right for heavier-weight print media or envelopes DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT N Be sure to check this lever when you change BJ cartridges, and before and after printing on heavier-weight print media or envelopes.
Press the CARTRIDGE BUTTON CARTRIDGE Set the paper thickness lever. Complete the operation. Printing button to move the cartridge holder to the center of the unit. ❍ Set the paper thickness lever to left, center, or right according to the BJ cartridge and paper type. See page 2-16 for details. ❍ Press CARTRIDGE again to move the cartridge holder back to its home position. ❍ Close the printer cover.
Printer Settings for Various Print Media Media Paper thickness lever BC-21e BC-20 Paper output guides Paper feed Method Limit (Sheets) Plain paper Center Down Auto Approx. 100 (0.4" or 10 mm stack) Left Glossy Photo Paper GP-201 Center Up Auto or Manual 1 Banner Paper Right Up Auto 1 (2 to 6) Down Auto Approx. 100 Brilliant White Paper Center Left High Resolution Paper HR-101 Center Up Auto Approx. 80 (0.
Loading Paper You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or 75 g/m2) in the sheet feeder at a time. Printing You can stack approximately 50 sheets of transparency film or 10 sheets of back print film in the sheet feeder.
Pull the paper support up until it stops. ❍ Move the paper guide to the left to match your paper size. Fan the paper. ❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feed into the printer first.
❍ Align the edge of the paper with the right edge of the sheet feeder. ❍ Secure the stack with the paper guide. Printing Slide the stack of paper into the sheet feeder until it stops. ❍ Start your print operation. Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: ❍ Do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.
❍ The platen (a roller on the inside of the printer) may become inked if you print data beyond the width of the page. If this happens, clean the platen with a soft cloth. (For details on cleaning the platen, see page 9-4.) ❍ Depending on the density of your printed pages, the ink may need time to dry. Within two to three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink becomes water resistant.
Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (24 lb to 28 lb or 90 g/m2 to 105 g/m2). N You cannot receive faxes when paper is loaded in the manual feed slot. ❍ If you are manually feeding heavier-weight print media, set the paper thickness lever to the right. Printing Check the paper thickness lever. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Start your print operation.
When you are prompted, insert the single sheet. ❍ You see this screen approximately 5 seconds after clicking Continue. ❍ Make sure the print side is facing up. ❍ Align the sheet with the left edge of the manual feed slot, and keep the leading edge of the paper perpendicular to the left edge. ❍ Slide the paper into the manual feed slot in the back of the printer until it stops. ❍ Hold the sheet for about two seconds until it feeds automatically.
Printing On Envelopes You can stack up to 10 envelopes in the sheet feeder or you can manually feed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL. The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.
Prepare the envelopes. ❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. ❍ Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP ❍ Remove any curling from the envelopes by holding the edge of the envelopes diagonally and bending them gently. ❍ Make sure the flaps of the envelopes are flat and not curled.
Insert the envelopes. ❍ Slide a stack of envelopes into the sheet feeder until it stops. ❍ Align the edge of the paper guide with the left edge of the stack of envelopes. ❍ Insert the envelopes with the print side up. ❍ Feed the top of the envelope (return address portion) into the sheet feeder first. Printing ❍ Make sure the back flap is toward the sheet feeder. Now you can start your print operation.
Using Canon’s Specialty Papers This section provides guidelines for printing on Canon’s Specialty Papers and describes special procedures required for High Resolution Paper, Fabric Sheets, and Banner Paper. Specialty Paper Guidelines N Be sure to read any instructions that come with your Canon Specialty Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
❍ When loading transparencies or back print film, insert one sheet of plain paper as the last sheet in the stack. ❍ Do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. ❍ To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling the film. ❍ To avoid fading, do not expose the printed film to prolonged sunlight.
Keep the film rolled up for about five minutes. ❍ You may want to fasten the roll with a small piece of tape. Canon’s High Resolution Paper HR-101 Using the Paper Output Guides The output tray on your MultiPASS is equipped with paper output guides. When using the optional BC-22e Photo BJ Cartridge or BC-29F Neon BJ Cartridge to print on Canon’s High Resolution Paper HR-101, lift the paper output guides on both sides of the output tray. These guides help support the document as it exits the MultiPASS.
❍ When the output guides are raised, the output tray can hold a maximum of 30 sheets. ❍ When you finish using the BC-22e Photo or BC-29F Neon BJ Cartridge with High Resolution Paper, lower the output guides to their original position. ❍ Always lower the paper guides when using the MultiPASS as a fax machine. The guides may cause paper to pile up and jam.
Remove the two pieces of tape from the sheet. Insert the cleaning sheet. ❍ Insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder). ❍ Adjust the paper guide to the edge of the cleaning sheet.
To feed the sheet, press FUNCTION on the onetouch speed dial keypad. FUNCTION ❍ Press the < or > button until ROLLER CLEANING appears. ROLLER CLEANING ❍ Press START/COPY. Printing The cleaning sheet feeds through the unit and ejects. Fabric Sheet FS-101 Fabric Sheet FS-101 for Canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheet.
Printing On a Fabric Sheet Set up the printer. ❍ Make sure the paper thickness lever is to the right position. ❍ Make sure the paper support and paper output tray are extended. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Insert the fabric sheet. ❍ Insert the sheet with the cloth side out (toward you) and the open end up (away from the sheet feeder). ❍ Adjust the paper guide to the edge of the fabric sheet.
Set up the MultiPASS Printer Driver for Windows. ❍ In the Paper tab, select A4 for the Paper Size and select Fabric Sheet for the Print Media. ❍ In the Graphics tab, select High for the Print Quality. You may also want to select Fine mode. Dry and then wash the fabric sheet. ❍ Let the printed fabric sheet set for about one hour to allow the ink to completely dry. ❍ When dry, peel the film backing from the printed fabric sheet.
Printing On Banner Paper Banner paper is a continuous sheet of paper with perforations at equal distances along its length where it can be cut to the length required. For best results, use Canon’s Banner Paper. To set up a print job on banner paper, you must decide on the number of sheets you need. You can print banners from 2 to 6 sheets in length. N Always leave an extra sheet at the end of the banner—just in case the type runs over.
Position the MultiPASS. ❍ Place the MultiPASS near the edge of a table so that the paper can flow over the edge as it exits the unit. Printing ❍ Make sure the paper rest is extended. Set the paper thickness lever. ❍ Press the CARTRIDGE button to move the cartridge holder to the center of the unit. ❍ Open the printer cover by grasping the document guides and lifting. ❍ Set the paper thickness lever. • Set it to the center if you are using the BC-21e Color BJ cartridge.
Adjust the paper output tray. Cut the banner paper along one of the perforations to the length required. 2-38 ❍ Raise both output guides on the paper output tray. ❍ Your banner can be up to 6 sheets (66 in./1676 mm) long.
Printing Place the paper behind the MultiPASS on a flat surface. Gently fold along the perforations between the first and second sheets.
Insert the first sheet into the sheet feeder until it stops. ❍ Make sure the sheets behind the unit are also aligned with the sheet feeder. Slide the paper guide against the edge of the sheet. ❍ Leave a 0.04 inch (1 mm) gap between the paper guide and the edge of the sheet. 2-40 ❍ Make sure the sheet is under the tabs on the sheet feeder and paper guide.
Open the Windows application you will be using. ❍ From the File menu, select Print. ❍ Use the MultiPASS C3500 Printer Driver to select the print options. • • Select Auto Feeder for the Paper Feed method. Select Banner for the Media Type. • Enter 1 for the number of copies. Selecting any other number may print the sheets in the wrong order. • For the number of sheets, enter the number of sheets you are printing. ❍ Click OK or PRINT to begin printing.
2-42 Printing With the MultiPASS C3500 Chapter 2
Using the MultiPASS 3 Desktop Manager The MultiPASS Desktop Manager is a full-featured Windows application that enables you to use your MultiPASS C3500 from your computer. The MultiPASS Desktop Manager coordinates the printing, PC faxing, and scanning functions of the MultiPASS C3500.
Starting the MultiPASS Desktop Manager When you start Windows, the MultiPASS Server is automatically started as well. The MultiPASS Server enables and monitors the communication between the Desktop Manager and the MultiPASS C3500. The MultiPASS Server must be open before you can open the Desktop Manager. Once installed, you select the MultiPASS Desktop Manager from the Programs list. ❍ Click the Start button and point to Programs. ❍ Point to Canon MultiPASS Desktop Manager 3.
Exploring the MultiPASS Desktop Manager Window When you start the MultiPASS Desktop Manager, you see a screen similar to this: MENU BAR ACTION TOOLBAR DOCUMENT TOOLBAR FOLDERS LIST COMMAND BAR STATUS BAR Menu Bar The menu bar contains the commands that enable you to perform the various Desktop Manager tasks. Many of the commands can also be accessed using their corresponding button on the toolbar. Document Toolbar The document toolbar provides quick access to certain tasks with a selected document.
Action Toolbar The action toolbar provides quick access to certain Desktop Manager tasks. When a task is unavailable, the toolbar button appears dimmed. IMPORT SCAN FAX MEMO FAX LOG ADDRESS BOOK MANAGE COVER PAGES FAX SETUP SEND FAX COVER MANAGER PAGE DESIGNER HELP CONTENTS DELETE Like any Windows toolbar, you can move either the action or document toolbar anywhere on the Desktop Manager workspace to suit your own working habits.
Command Bar The command bar is located at the bottom of the work area and contains buttons that perform key processing tasks. In most cases, you simply drag a document from the work area onto the command bar button for the task you want to perform. EXPORT VIEW PRINT E-MAIL LAUNCH APPLICATIONS FAX A Phone button displays in the command bar if you connect a telephone to your MultiPASS and you check the “Telephone Attached to Unit” option in the Desktop Manager Setup Options dialog box.
Using the Desktop Manager Folders The Desktop Manager stores and organizes documents in folders. Only one folder can be open at a time. When you open another folder, the current folder automatically closes. You can organize your documents in any manner you want, placing documents in folders, or folders within folders as may be desirable.
Each received fax is displayed using a system-assigned name (for example, Untitled 0001). You can change the name to something more descriptive by highlighting the document, and choosing the Rename command from the Edit menu, or by clicking the right mouse button and choosing Rename. In the Rename dialog box, type the new name and click OK. Documents which have not been viewed in the In Box folder display in bold.
Creating a New Folder 1. Click the Cabinet icon, or the folder within which you want to store the new folder. 2. Choose the New Folder command from the File menu, or click the right mouse button and choose New Folder. 3. In the MultiPASS Create Folder dialog box, type a name for the folder and click OK. If you create multiple folders or place folders within folders, you can navigate among your folders and documents just like you do in Windows Explorer.
Viewing Documents in the Desktop Manager When you open a folder, you can view the documents which are contained in that folder in a List View or a Document View. When you first open the Desktop Manager, documents are automatically displayed in List View. However, you can change to Document View at any time by clicking the Document View button on the toolbar, or by choosing the Document View command from the View menu.
Document View allows you to work with an individual document at the page level: scrolling pages, removing a page, splitting a document, or merging two or more documents into a single document. You can rearrange the document thumbnails within the work area as needed by simply dragging them to the desired location. To equally align thumbnails, choose the Arrange command from the View menu. To view documents in a folder as thumbnails, make sure the folder is open.
Documents displayed in List View cannot be manipulated as in Document View, such as splitting a document or merging two or more documents. You can however, duplicate a document by highlighting it and choosing the Duplicate command from the Edit menu, or by clicking the right mouse button and choosing Duplicate. To view documents in a folder as a list, make sure the folder is open. Then choose the List View command from the View menu or click the List View button from the Document toolbar.
Setting Up the Address Book One of the first things you'll want to do in the Desktop Manager is set up your Address Book. Setting up an Address Book creates an easily accessible list of names and fax/phone/e-mail numbers for all of your business and personal contacts. Using the entries from the Address Book makes sending a PC fax quick and easy. Opening the Address Book On the Tools menu or toolbar, click Address Book.
Address Book Entries Address Book entries are listed alphabetically by last name, displaying both group and individual names, company name, phone, fax, and e-mail information. You can sort Address Book entries by any column description by simply clicking on the column title. To return the sort to its previous state, click the column title again.
Adding and Editing an Individual Address When setting up an individual Address Book entry, at a minimum, you must specify the contact’s first or last name, and their fax number. Optionally, if you want information available to include on a fax cover page, you can enter the contact’s phone number, title, company name, and address. You can also enter a comment to provide an internal reference about the recipient, and an e-mail address. 1.
3. Save your entry. • • • If adding a new entry, click Add. If editing an existing entry, click Replace. To cancel without saving any entry/changes which may have been made, click Cancel.
Adding and Editing a Group Address A group address consists of previously set up addresses, either individual(s) or other group(s). When adding a new group, you assign a name to the group, then select previously defined addresses from the Address Book to include in the new group. When editing an existing group address, you can add additional addresses or delete addresses from the group. 1. With the Address Book open, click the applicable command to add or edit a group entry.
3. Save your entry. • • • If adding a new group, click Create. If editing an existing group, click Replace. To cancel without saving any entry/changes which have been made, click Cancel. Using a Group Address If you specify a group address when sending a fax, the address for each individual contained in the group is listed. If you specify more than one group address for a fax, any duplicate addresses are automatically removed. Separate fax jobs are created for each recipient in the group.
Importing an Address Book If you have an existing address book created in another application, you can import it into the Desktop Manager. You can also specify which fields you want to include. Any ASCII text file containing information that is separated by a comma or tab can be imported into the Desktop Manager Address Book. ❍ If the address information in the text file is separated by a comma, the text file extension must be .CSV.
3. In the Import/Export File Fields dialog box, select the address fields you wish to import from the Address Book Fields list. • • Highlight the field, then click Add. • To rearrange the order of the fields, highlight the field you want to move, then click Move Up or Move Down. • Once you have the fields in the desired order, click OK. Exporting the Address Book You can export the Address Book from the Desktop Manager as an ASCII text file.
1. With the Address Book open, click Export. • A message displays informing you that Group addresses cannot be exported. Click Yes to close the message. 2. In the Export Address Book dialog box, select whether you are exporting a .CSV file or a .TXT file from the Files of Type list. • Specify the location where you want to export the file, type a file name for the file in the File Name box, then click Open. The Import/Export dialog box displays. 3.
Sending Faxes With the MultiPASS C3500 4 You can use the MultiPASS C3500 to send paper faxes or PC faxes. PC faxing is the ability to send a fax from an application without first printing the document. Using the MultiPASS C3500 and the MultiPASS Desktop Manager, you can PC fax documents from any Windows application that supports printing. You can also set up an Address Book, containing fax and e-mail information for people to whom you often send faxes, and design your own fax cover page.
Sending a Document The MultiPASS starts sending a document while it is being scanned into memory. When scanning a multipage document, the unit calls the other party after the first page is scanned. Once connection is made, the MultiPASS begins to transmit the information while the remaining pages are being scanned. This is called Memory Sending. Regular Dialing Feed the document. ❍ Place the document face down in the Automatic Document Feeder (ADF). See page 1-14.
Press START/COPY. The MultiPASS begins scanning the document, and dials the number. TX ❍ After a few seconds, the display shows the transaction number for the fax. This is a unique number the MultiPASS assigns to the document and uses to identify the document in transaction reports: TX/RX NO. 0001 SCANNING P.001 CALLING 11234567899 ❍ After the document is scanned in, the MultiPASS shows these displays while the fax is being sent: TX/RX NO. 0001 CANON FAX BACK 11234567899 ECM TX Chapter 4 P.
❍ When the document has been sent successfully, the display shows these messages. TRANSMITTING OK TX/RX NO. 0001 The MultiPASS automatically redials if the receiving fax does not answer, if the line is busy, or if a transmission error occurs. You can specify the number of times it redials using the Retries option in the Send Fax dialog box of the MultiPASS Desktop Manager (see page 8-4). If all redial attempts fail, the MultiPASS beeps intermittently for a few seconds.
Use automatic dialing. ❍ Press the one-touch speed dialing button (1 through 6) assigned to the number you wish to fax to; the name assigned to that button is displayed. CANON FAX BACK OR ❍ Press CODED DIAL and enter the appropriate two-digit coded speed dialing code. CCSI/MKT ❍ If you make a mistake, press STOP. Then press the correct one-touch speed dialing button or press CODED DIAL and re-enter the code. Press START/COPY.
Sending a Document Using Group Dialing If you frequently send plain paper faxes to the same group of people, you can use the MultiPASS Desktop Manager to assign a “group” of numbers to a speed dial code. (See page 8-13.) Feed the document. ❍ Place the document face down in the ADF. DOCUMENT READY Choose the group you wish to send to. ❍ Press the one-touch speed dialing button or press CODED DIAL and the code under which you registered the group. 02 CANON GROUP Press START/COPY. SCANNING P.
❍ If there is no group registered under the one-touch speed dialing button or the two-digit code, the LCD displays the NO TEL # message. Make sure you entered the correct number and that the group has been registered correctly to a speed dial code. (See page 8-13.) ❍ If you make a mistake when dialing, press STOP. You can then try again. Redialing Manual To start dialing again, just press REDIAL. The MultiPASS redials the previous number you dialed with the numeric buttons.
To Cancel Automatic Redialing To cancel automatic redialing, press the STOP button. However, you cannot cancel redialing while the LCD displays AUTO REDIAL (the unit is waiting to redial). In this case, wait until dialing begins and then press STOP to cancel redialing. The MultiPASS asks you to confirm: YES = (*) NO = (#) To cancel the redialing, press *. The MultiPASS beeps and the LCD displays: TX/RX CANCELLED TX/RX NO.
Manual Sending If you would like to speak with the other party before sending a fax to them, you may do so; this is called manual sending. To use manual sending, you must have a telephone connected to the MultiPASS. Feed the document. ❍ Place the document face down in the ADF. DOCUMENT READY Pick up the telephone and dial the other party’s fax number. TEL= 4567899 Converse with the other party. ❍ If a person answers, you can converse normally.
Cancel Sending To stop sending before a fax is complete, follow these steps: Press STOP. ❍ If you are sending manually, the transmission is cancelled immediately. ❍ If you are sending from memory, the LCD displays: YES = (*) Press * or #. NO = (#) ❍ Press * to cancel or press # to continue the transmission. TX/RX CANCELLED Transmission continues. If you press STOP while the document is being scanned, you may need to open the operator panel to remove the document (see page 10-3).
Sending a Document to More Than One Location (Sequential Broadcasting) Sequential broadcasting sends one document to more than one location. You can send to a total of 57 destinations as follows: One-touch speed dialing Coded speed dialing Regular dialing (numeric buttons dialing) = up to 6 destinations = up to 50 destinations = 1 destination only You can enter the one-touch and coded speed dialing numbers in any order.
Dial the other party’s number. TEL= 4567899 ❍ Simply enter the numbers one after the other: press the desired one-touch speed dialing button or press CODED DIAL followed by the two-digit code. ❍ If you are sending to group dialing destinations, use the one-touch speed dialing buttons and the CODED DIAL button (along with the two-digit codes) to enter the groups. ❍ You must press the second speed dialing number within five seconds of pressing the first one.
❍ The MultiPASS begins the operation approximately ten seconds after you press the last button (five seconds if you press only one button) even if you do not press START/COPY. ❍ The MultiPASS dials the destinations in numerical order starting with the coded dial numbers, then the one-touch numbers, and finally the regular-dial number (regardless of the order in which you entered the numbers). ❍ To cancel a transmission, press STOP during the dialing or transmission.
The MultiPASS has three resolution settings. You use the RESOLUTION button to set the resolution for faxing documents. ❍ FAX STANDARD Fax standard resolution (203 × 98 dpi) is adequate for most text documents. ❍ FAX FINE Fax fine resolution (203 × 196 dpi) is suited for documents with fine print (smaller than the print in this sentence). ❍ FAX PHOTO Fax photo resolution (203 × 196 dpi, with halftones) is for documents that contain photographs.
Press the RESOLUTION button. ❍ The LCD shows the current resolution. Press the RESOLUTION button again. ❍ Press RESOLUTION once or twice more to display the resolution you want (FAX STANDARD, FAX FINE, or FAX PHOTO). FAX STANDARD FAX STANDARD FAX FINE FAX PHOTO ❍ After about five seconds, the LCD returns to Standby mode. FaxTel Setting the Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document.
Sending PC Faxes You can create a fax memo in the MultiPASS Desktop Manager or create and send a PC fax from any Windows application that supports printing. You can PC fax the document immediately, send it at a specific time, or hold it in the Send Fax Manager to be sent at a future time. N Before sending a PC fax, make sure that the date and time in your computer is correct. The system date and time displays on all PC faxes that you send.
Specifying a Fax Recipient You must specify at least one fax recipient—the individual and/or group to whom you want to send the fax. When specifying a recipient, you can enter one-time information and/or include one or more recipients from your Address Book. A one-time recipient is specified by entering the recipient’s name (First Name and Last Name), Company name, and Fax number in the corresponding boxes of the Send Fax dialog box.
Removing a fax recipient You can remove a name included in the Recipients box by clicking the name and then clicking Remove. If the recipient was previously added to the Address Book, the name again becomes available in the Address Book box. Adding a new recipient to the Address Book 1. Enter the recipient information in the First Name, Last Name, Company, Prefix, Fax, and Email Address boxes. 2. Click New Individual Entry. 3. Complete the fields in the New Recipient dialog box as necessary and click Add.
Previewing the cover page To view a selected cover page before sending the fax, click Preview. The cover page displays the specified recipient(s) and other fax information, including memo text. This display is read only; you cannot edit it. To close the Preview window, choose the Exit command from the File menu. For instructions on editing a cover page, refer to Designing a Fax Cover Page on page 4-31.
Entering a memo You can include a memo on the fax cover page if the cover page is designed to accept memo text. The font, style, and size of the memo text is determined by the particular design of the selected cover page. You can change these attributes using the MultiPASS Cover Page Designer. For instructions on editing a cover page, refer to Designing a Fax Cover Page on page 4-31.
If a fax fails (for example, because of an incorrect fax number), it remains in the Send Fax Manager until you attempt to resend it or delete it. For more information on working with the Send Fax Manager, see page 4-25. Sending the fax later If you prefer to send the fax later, you can specify the date and time to send it by clicking Send Later. In the Send Later dialog box, select the desired transmission date and time from their respective lists, and click OK.
Creating a Fax Memo A fax memo is generally a brief (one-page maximum) fax sent directly from the Desktop Manager, without using another Windows application to create it. Operating directly from the Desktop Manager, you specify the same fax options as described in the Specifying Send Fax Information section starting on page 4-16. From the Desktop Manager, choose the Fax Memo command from the File menu or toolbar. In the Send Fax dialog box, enter your fax information and send fax options.
N Because the fax memo is not originating from a document created in another Windows application, be sure to enter the memo message in the Memo box. Also, because your fax memo does not originate from a document that may have been annotated in the MultiPASS Viewer, the Include Annotations option is not available. The MultiPASS Desktop Manager sends the PC fax to the Send Fax Manager, where it is automatically given a unique system-assigned name, and its progress is tracked until it is actually transmitted.
In the Send Fax dialog box, enter your fax information and send fax options. ❍ See Specifying Send Fax Information starting on page 4-16 for details. The MultiPASS Desktop Manager sends the PC fax to the Send Fax Manager, where it is automatically given a unique system-assigned name, and its progress is tracked until it is actually transmitted. If you specified multiple recipients, an individual fax job for each recipient, with its own fax job number, is sent to the Send Fax Manager.
Using the Send Fax Manager For each PC fax you send, a job is created in the Send Fax Manager. To display this window from the Desktop Manager, choose the Send Fax Manager command from the Tools menu or toolbar. To display the Send Fax Manager from the Windows desktop, click Start, then point to Programs. Point to Canon MultiPASS Desktop Manager 3.0, then click Canon Send Fax Manager.
Toolbar The toolbar provides quick access for performing certain Send Fax Manager tasks. In circumstances where a task is unavailable, the toolbar button appears dimmed. The toolbar contains the following options: STOP DELETE RESEND HELP OPEN Faxes Sent Area The Send Fax Manager shows you the status of your faxes, the fax recipient (connection number and ID), its subject, number of pages and size, and date and time. The job currently being processed—the active job—displays at the top of the list.
One of the following statuses is assigned to each job in the Send Fax Manager. Active The active job is the fax currently being PC faxed. When an active job completes successfully, it is automatically moved to the Sent Fax folder or deleted (based on whether you specified to delete after sending in the Send Fax dialog box). Queued A queued job is a fax waiting to be PC faxed. Queued jobs are processed in chronological order. Scheduled A scheduled job is a PC fax you specified to send at a later time.
Stopping an Active Job If necessary, you can stop the active job from processing. When you do so, the Desktop Manager retains the job in the Send Fax Manager as a stopped job. You can later reprocess or delete the job. To stop an active job, open the Send Fax Manager and click Stop on the toolbar, or choose the Delete command from the Edit menu.
Viewing a Job Documents in the Send Fax Manager can be viewed, but not edited or saved, as follows: ❍ Click the job you want to view, then click the Open Document button on the toolbar, or choose the Open Document command from the Fax menu. ❍ Double-click the job. Deleting a Job You can delete any job other than the Active job as follows: ❍ Click the job you want to delete, then press the Delete key.
Displaying the Fax Log In the Desktop Manager, choose the Fax Log command from the Tools menu or the toolbar. You see a screen similar to this: ❍ To display details and log notes about a particular fax document, click the fax to highlight it. ❍ To delete an entry, highlight the entry and click Delete. ❍ To close the Fax Log, click OK. ❍ To print a hard copy of the Fax log, click Print.
Designing a Fax Cover Page In addition to the set of predefined fax cover pages that are automatically installed into your system, you can design your own fax cover page using the MultiPASS Cover Page Designer. You can also edit or annotate any existing cover page—one installed with the Desktop Manager software or created by you. When you create a new cover page, you define the page layout, background, graphics, and fax information fields.
Using the Cover Page Designer The Cover Page Designer window looks similar to this. MENU BAR FILE TOOLBAR IMAGE TOOLBAR DATA FIELDS (VARIABLES) LAYOUT AREA ANNOTATION TOOLBOX STATUS BAR Menu Bar The menu bar contains commands that allow you to create, edit, and print your fax cover page. Many commands can also be accessed by corresponding buttons on the toolbars. File Toolbar The File toolbar provides quick access to commands you use to open, save, print, edit and zoom a fax cover page.
Image Toolbar The Image toolbar provides quick access to commands you use to select, lasso, move, zoom, straighten, or annotate a fax cover page. SELECT LASSO MOVE ZOOM STRAIGHTEN ANNOTATE Annotation Toolbox The Annotation toolbox allows you to add text and graphics to your cover page. Annotations are integral elements of the cover page. Unless you select to “hide them” by choosing the Hide Annotations command from the View menu, they are sent with the cover page, and can be printed, edited, and saved.
Creating a New Cover Page The following instructions summarize the overall procedures for creating a new fax cover page. Detailed procedures follow the summary. With the MultiPASS Cover Page Designer open, choose the New command from the File menu. In the layout area, prepare your fax background. ❍ A blank document page displays: ❍ Use the tools on the Annotation toolbox.
Save the cover page. ❍ When you have completed the cover page design, choose the Save command from the File menu or toolbar. ❍ In the Enter Title for New Cover Page dialog box, enter a name for your cover page and click OK. Preparing the Cover Page Background The background includes the permanent text information and graphics you want included on the cover page.
With the Cover Page Designer open, choose the Import command from the File menu. ❍ You see a screen similar to this: ❍ In the Select Image for New Cover Page dialog box, locate the cover page you want to import and click Open. ❍ You can now edit and save the cover page as desired.
Adding Labels and Text You may want to add labels for the data fields you will be using (such as To: or From:) or other text to your cover page using the Text tool from the Annotation toolbox. Once added, you can choose text attributes: font, font size and color, special effects (underline, strikeout), background color, and mode. When selecting a font, font size, a color, or special effect, keep in mind that it affects the entire text contained in the box.
Editing text added to a cover page 1. On the Annotation toolbox, with the Selection tool selected, doubleclick the text you added. The cursor changes to an insertion point. 2. Edit the text as needed. 3. Click outside the area of the text box. 4. On the File menu, click Save. Adding Graphics You can insert either a text or graphic image stamp on your cover page. The Desktop Manager contains a library of available stamp images, stored as BMP files, that were installed with the Desktop Manager software.
5. Click the Stamp tool on the Annotation toolbox. 6. Click the mouse at the location where you want to place the graphic in the layout area. 7. To add a different graphic to the cover page, choose the Select Stamp command from the Annotation menu. 8. Click the graphic you want to insert and click OK. 9. Click the Stamp tool on the Annotation toolbox. 10. Click the mouse at the location where you want to place the graphic in the layout area. 11.
4. In the Text Stamp Edit dialog box, type the text you wish to assign to the Stamp. • • • To add a date to the stamp, click Date. To add the current time to the stamp, click Time. To change the font and text characteristics of the text, click Font. 5. Click OK to close the Edit Text Stamp dialog box. 6. Click OK again to save the text stamp and close the Select Stamp dialog box. Editing a text stamp 1. Choose the Select Stamp command from the Annotation menu. 2. Click the Text Stamp tab. 3.
Creating a Drawing Graphic You can also annotate your cover page with one or more drawing objects that include a straight line, a single-headed arrow, a hollow rectangle, and a hollow circle or ellipse. When you draw the object, you can select the color, line thickness, and style of line for the object. 1. On the Annotation toolbox, click the drawing object tool: Arrow/Line, Rectangle, or Circle. 2. From the Annotation menu, select the color, line thickness, and style of line for the object you are drawing.
4. Right-click inside the newly drawn square or rectangle to select the desired text adjustment options from the Annotations option. • • • Click Select Font to set font properties for the text. Click Set Background Color to set a background color. Click Set Foreground Color to set a text color. 5. Click outside the text box. 6. Align the data fields as desired (see Modifying a Predefined Fax Cover Page below.) 7. On the File menu, click Save. The data fields are added to the cover page.
4. On the File menu, click Save or Save As. • If you would like to keep the original page, use Save As to give the modified page a new distinct name. • If you would like to replace the original cover page, use Save. Adjusting Text and Variable Fields Once you have placed the desired text labels and variable fields into the layout area, you can adjust the appearance of any text or data field. You can resize, move, or delete text or data fields.
Copying Fields If you want to copy a field or graphic item and paste it into another Windows application which supports a Paste option, you can do so using the Copy command. When you copy a field or graphic item, it is placed in the Cover Page Designer clipboard. From the clipboard, you can paste it into any Windows application that supports this command. 1. Select the field/graphic element to be copied.
Straightening a Document Display In designing a cover page, you may need to straighten the base image (for example, a scan that is crooked) before you begin adding text or graphics to it. You can straighten a cover page using the Straighten Tools. 1. Open the cover page in the Cover Page Designer. On the Image toolbar, click the Straighten button. A Straighten toolbar displays and crosshairs appear over the cover page. ROTATE CLOCKWISE STRAIGHTEN ROTATE COUNTERCLOCKWISE 2.
❍ From the Image toolbar, click the Zoom tool and: • • To increase magnification, click the document. To decrease magnification, press and hold the Alt key, then click the document. To fit the cover page to the display window, click Fit Image to Window from the View menu. Scrolling through a Zoomed Cover Page If you need to work on particular aspects of a cover page (for example, to modify a recurring graphic), you can scroll through the cover page while maintaining a high level of magnification.
Editing the Base Image While working with a cover page, you may need to edit the base image that underlies all annotations. When editing a base image, you can select, crop, or flip a specific area. For example, to create a novel effect, you may want to flip an imbedded graphic on its vertical or horizontal axis. Selecting an area of a cover page 1. On the Image toolbar, choose either the Select or Lasso tool. • Use the Select tool for areas that fit easily inside a square or rectangle.
Changing Text Attributes Once you have placed text labels and fields in the layout area, you can change the font and font size of the text, choose a text style (bold, italic, underline), or change the font color. If you have multiple fields to which you want to assign the same attributes, you can select the fields together and make the change to all the selected fields at once. 1. In the layout area, select the label(s) or field(s) you want to change. 2.
Changing Text Color 1. In the layout area, select the field(s) you want to change. 2. Choose the Foreground Color command from the Annotation menu, then choose the desired color. Aligning Fields When placing labels, graphics, or variable fields in the layout area, you may be concerned that they properly align, to make them more visually appealing. You can align two or more selected fields, based on the position of the first field you select.
Adding a sticky-note 1. In the Annotations toolbox, click the Sticky-Note tool and drag the cursor to draw an appropriately sized square or rectangle. 2. Click the Selection tool, then click the Sticky-Note. 3. Select the desired adjustment options from the Annotations menu. • • Click Select Font to set font properties for the text. Click Set Background Color to set a background color for the note. 4. Type the text of your note. 5. To add the Sticky-Note to your cover page, click outside its borders.
Reverting to the Last Saved Version If you are dissatisfied with changes that you have made to your cover page, you can discard them and return to the last saved version. To revert to the last version, choose the Revert to Original command from the File menu. When the confirmation message displays, click Yes. Renaming a Cover Page You can rename a cover page at any time in the Desktop Manager. 2. In the Manage Cover Page List dialog box, highlight the cover page you want to rename and click Rename.
3. In the Rename dialog box, type the new name for the cover page and click OK. 4. Click OK to close the Manage Cover Page List dialog box and save your changes. Printing a Cover Page You can print your cover page to review it. 1. Choose the Print command from the File menu or toolbar. 2. In the Print dialog box, specify the desired print options and click OK. Deleting a Cover Page You can delete a cover page that you no longer need from the Desktop Manager. 1.
Receiving Faxes 5 The MultiPASS C3500 has four Receive Modes: ❍ Fax Only Mode ❍ Fax/Tel Mode ❍ Manual Mode ❍ Answer Machine Mode You set the Receive Mode during the MultiPASS installation procedure. (See your Quick Start Guide for details.) You can change the Receive Mode and the Receive Fax options through the MultiPASS Desktop Manager. See page 8-7 for details.
Receiving Documents Automatically—Fax Only Mode When you set up the MultiPASS for a dedicated fax line, the unit is prepared to automatically receive a document whenever a call comes over the fax line. If a voice call comes in, the caller will hear the fax tone. Receiving Both Documents and Telephone Calls Automatically—Fax/Tel Mode In Fax/Tel Mode, the MultiPASS monitors all incoming calls over the telephone line.
Receiving Documents Manually—Manual Mode You will want to set your MultiPASS to receive documents manually when you want to personally check each incoming call to see if it is from a fax or from a person. You must have a telephone attached to the MultiPASS. When the telephone attached to the MultiPASS rings, pick up the telephone. ❍ If you hear a person’s voice, start your conversation.
Use the telephone to receive manual calls as follows: 1. When you answer a call and hear a long beep or silence, a fax is being sent. 2. Enter the two-digit ID code on your telephone (the default code is 25). Wait for five seconds, then hang up. The MultiPASS then begins receiving the document.
Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine: ❍ Set the answering machine to answer on the first or second ring. ❍ If the MultiPASS runs out of paper or ink in Answer Machine Mode, it receives all faxes into its memory. The faxes then print automatically when you add paper or replace the BJ cartridge. ❍ When recording the outgoing message on the answering machine: • • The entire message must be no more than 15 seconds long.
After printing the document(s) stored in memory, the MultiPASS erases the document(s) from memory. N If you are using the MultiPASS Desktop Manager and it is set to Save in memory, the MultiPASS stores incoming faxes in its memory when the computer is off. In this case, you will see the REC’D IN FILE message. See Receiving Faxes to The MultiPASS Desktop Manager below for details.
Receiving a Fax Into the In Box To receive a fax into the In Box of the MultiPASS Desktop Manager, your computer must be on and the MultiPASS Server must be running. You must also have selected Upload Fax in the Receive Conditions of the Desktop Manager. (See page 8-8 for details.) The Receive Conditions determine how your faxes are received by the MultiPASS. ❍ When Computer is Off • • Set this to Print Fax to always print an incoming fax.
Printing a Received Fax When Your Computer Is Off When a document is in its memory, the MultiPASS displays the message REC’D IN FILE and alternately flashes the date. To upload the fax to the MultiPASS Desktop Manager, simply turn on the computer. If you want to print a fax that is stored in memory in the MultiPASS without turning on the computer, follow these steps: On the MultiPASS, press the FUNCTION key. Press < or > on the one-touch speed dialing keypad. Press START/COPY.
Using the Distinctive Ring Pattern Detection (DRPD) Feature Some phone companies offer a distinctive ring pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line. If your phone company offers such a service, you can have both a fax number(s) and a telephone number(s) for your MultiPASS using only one telephone line. Your MultiPASS will automatically detect incoming calls.
How DRPD Responds to Calls When there is an incoming call, the MultiPASS checks the incoming ring pattern and determines the type of pattern being received. The MultiPASS may require up to 10 seconds to determine the pattern type. During this time, any telephone device connected to the MultiPASS will not ring. After the pattern is detected, the MultiPASS reacts according to how you registered the setting.
Scanning With the MultiPASS C3500 You can use the MultiPASS C3500 to scan documents from the Desktop Manager, or from any TWAIN-compliant Windows application. When you scan a document in the Desktop Manager, the ScanGear window displays, allowing you to set certain scanning options and conditions. This chapter provides instructions on setting scan options using the ScanGear window. When you scan a document in a Windows application, the application may or may not display the ScanGear window.
Exploring the ScanGear Window This section provides an overview of the basics of the ScanGear window. Detailed instructions for using the various commands and components of the window are provided in later sections of this chapter. The ScanGear window looks similar to this: TOOLBAR SCAN OPTIONS TABS PREVIEW AREA STATUS BAR Toolbar The toolbar provides buttons for performing certain tasks when scanning. In circumstances where a task is unavailable, the button on the toolbar appears dim.
Status Bar The status bar displays information on the scan process status. This information can include the scan mode, scan resolution, size (width and height), and the resulting file size of the scanned image. Displaying Information About the Scan Driver You can display version and copyright information about the scan driver using the About dialog box. 1. On the title bar in the ScanGear window, click the right mouse button. 2. On the displayed menu, click About ScanGear. 3.
3. In the ScanGear window, specify the scan preview options for your document as necessary. 4. Click Preview. 5. Review the display of the scanned preview image in the scan window. Adjust the properties of your image as necessary. 6. Replace your document in the document feeder of the MultiPASS. 7. Click Scan. An indicator displays showing you the progress of the scan. Once complete, the image is stored in the Scan folder, where it remains until you move or delete it.
6. Replace your document in the ADF of the MultiPASS. 7. Click Scan. Scanning When complete, the image appears in the display area of your Windows application. Setting the Preview Scan Options Before previewing a scan, set the scan mode, resolution, preferences, and paper size options. Additionally, when you are scanning a black and white image, you can select one of the two black and white options. Setting the Scan Mode For a preview image, you specify how your source image will be acquired. 1.
Setting the Scan Resolution You can set the resolution of a scanned image based on the selected output device. This resolution becomes the base on which changes to image size and scale are calculated. You can choose a preset resolution, or create a custom resolution. 1. Click the Main tab. 2. In the Scan Resolution list, select the desired option. Creating a Custom Resolution You can define a custom resolution, change an existing custom resolution, or delete a previously defined custom resolution. 1.
Setting Preferences Scanning You can select a preference that governs how your source image is scanned using the Preferences tab. On the Preferences tab, click the desired preference checkbox. Text Enhanced This option is designed for use with OCR (Optical Character Recognition) software. This setting increases the contrast in black and white scanning to promote the accurate recognition of characters in OCR software. Resolution should be at least 300 dpi for OCR scans.
Setting Paper Size Select a paper size that corresponds to the size of your source document. If your document does not conform to one of the available sizes, you can define a custom paper size. Selecting a Standard Paper Size 1. Click the C3500 tab. 2. From the Paper Size list, select the desired option. Setting a Custom Paper Size 1. Click the C3500 tab. 2. In the Paper Size list, select Custom. 3. In the Units list, select the unit of measure by which you want to define your custom size. 4.
Setting Black and White Options Threshold The Threshold option provides a high contrast evaluation of the image in terms of blacks and whites only. Halftone The Halftone option simulates the tonal range of an image with a precise pattern of lines and dots. 1. Click the C3500 Tab. 2. In the Black & White Options list, choose Threshold or Halftone.
Adjusting the Preview Image View To make it easier to work with your preview image, you can change aspects of its display. Changing the View Size You can enlarge a preview image to better view its details. Each enlargement doubles the size of the image up to a maximum of four times the size of the original image. As you enlarged the image, you can just as easily reduce it. Each reduction decreases the size of the image by one-half. 1. On the toolbar, click Zoom. 2.
For example, you set the width to 4 inches and the height to 6 inches. You change the width to 5 inches. If Keep Proportions is not selected, the height stays at 6 inches. Thus, the proportion of the page height and width changes. If Keep Proportions is selected when you change the width, the height automatically changes to 7.53 inches. The lock icon indicates that the page size will be maintained in the same proportion whenever you change either the width or the height. 1. Click the Main tab. 2.
Reversing the Image Tone You can create a negative of an image for stylistic effect. A negative image is created by inverting the dark and light areas. On the toolbar, click Negative/Positive. Mirroring an Image By mirroring an image, you can create an alternate version. For example, you can create an alternate version of your company logo. On the toolbar, click Mirror. Rotating an Image You can rotate an image 90° left or right within the preview area to change its orientation.
Adjusting Contrast and Brightness You can adjust the contrast and/or brightness of a grayscale image. Scanning 1. Click the C3500 tab. 2. On the C3500 tab, under Black and White Options, use the available slider to adjust the brightness or contrast. • Chapter 6 If you use halftone as your scan option, you can adjust both the contrast or brightness of the image.
• 6-14 If you use threshold as your scan option, since it is by definition a high contrast image mode, you can only adjust the brightness of the preview image.
Working With Documents in the Desktop Manager 7 This chapter contains information and instructions for managing, manipulating, and modifying your documents in the MultiPASS Desktop Manager.
Selecting a Document in Document View With the folder open, do one of the following. ❍ For a single document, click the document thumbnail. ❍ For multiple nonsequential documents, hold the Ctrl key while clicking on each document you want to select. Selecting a Document in List View With the folder open, click the document name in the list.
Printing a Document in the Desktop Manager You can print a document from any folder in the Desktop Manager. 1. In either Document View or List View, do one of the following. Click the document you want to print; this highlights the document. Then, choose the Print command from the File menu. • Drag the document to the Print button on the Process toolbar. Documents in Desktop Manager • 2. In the Print dialog box, make sure the Canon MultiPASS C3500 Printer is selected, and click OK.
Creating a Folder To better organize your documents in the Desktop Manager, you can create additional folders when needed and store them in the Cabinet. Like creating any Windows folder, you can name the folder anything you like. 1. In the Desktop Manager, click the Cabinet, or if you want to store a folder within a folder, click the applicable folder. 2. Choose the New Folder command from the File menu. 3. In the Create Folder dialog box, enter a name of your new folder and click OK.
Copying a Document A document can be copied within the same user-defined folder, or from one folder to a different user-defined folder. When you copy a document within the same folder, the copy is assigned the same name as the original document, with an added unique number. For example, if you copy a document called Document 1, the new copy will be named Document 2. 1. Open the folder with the document you want to copy. 2.
To rename a document, do one of the following. ❍ Click the document, then choose the Rename command from the File menu, or click the right mouse button and choose Rename. In the Rename dialog box, type the new name and click OK. ❍ In Document View, click the document thumbnail. Then click the document name to position the insertion point. Using the Backspace and Delete keys, edit the name of the document as desired. To rename a folder, do one of the following. ❍ Click the folder.
Deleting a Document Open the folder with the document you want to delete and click the document, then do one of the following. ❍ Choose the Delete command from the Edit menu. ❍ Press the Delete key on your keyboard. ❍ Click the right mouse button and choose Delete. Documents in Desktop Manager When the confirmation message displays, click Yes. The document is moved into the Trash folder. Deleting a Folder Click the folder you want to delete, then do one of the following.
Emptying the Trash Folder Documents remain in the Trash folder until you move them to a userdefined folder, delete them individually, or empty the Trash folder and delete all documents in the folder. To prevent out-of-date documents from unnecessarily taking up space on your hard disk, you should periodically review the Trash folder and remove the documents no longer needed. Choose the Empty Trash command from the File menu, or click the right mouse button on the Trash folder and choose Empty Trash.
Exporting a Document You can export a document from the Desktop Manager, saving it to any specified drive and directory. When you export a document, you are actually saving a copy of the original document. Documents can be exported as a TIFF, BMP, FPX, PCX or JPEG file. 1. Open the folder with the document you want to export. Documents in Desktop Manager 2. Click the document you want to export, then choose the Export command from the File menu. 3.
Manipulating a Document in Document View If you are working in Document View, you can manipulate your documents in the open folder in a variety of ways. For example, you can arrange documents in a preferred order, remove a page, split a single document, or merge one document with another. Arranging Documents in Document View A document thumbnail in Document View retains its position until you rearrange it. You can arrange one or more documents manually or automatically.
❍ Drag the scroll tab on the right side of the document. You can remove the current top page of a document. For example, you may want to remove the cover page from a received fax. 1. Scroll through the document until the page you want to remove is on top. 2. Choose the Remove Page command from the Edit menu or the Document toolbar. Splitting a Document As may be desirable, you can split a document into two documents from any page after the first page. In other words, you cannot split a document on page 1.
Merging a Document You can merge two documents to combine them into a single document. The documents are merged in the order you select them. In other words, the first document selected becomes the top pages of the second document selected. Both documents are merged into the second document. 1. Select the two documents you want to merge (by holding the Ctrl key and clicking each document). 2. Choose the Merge command from the Edit menu or Document toolbar.
Adding a creator to the index Documents in Desktop Manager 1. In the Desktop Manager, on the Tools menu, point to Index By, and then click Creators. 2. In the Edit Creator List diaog box, click Insert. 3. Type the creator name you wish to add to the index and press Enter. • Repeat steps 2 and 3 for each creator you want to add. You can Remove or Change a creator. To close the Edit Creator List dialog box and save your index entries, click Close.
Adding an owner to the index 1. In the Desktop Manager, on the Tools menu, point to Index By, and then click Owner. 2. In the Edit Creator List diaog box, click Insert. 3. Type the owner you want to add and then press Enter. • Repeat steps 2 and 3 for each owner you want to add. You can Remove or Change an owner. To close the Edit Owner List dialog box and save your index entries, click Close.
Adding keywords to the index Documents in Desktop Manager 1. In the Desktop Manager, on the Tools menu, point to Index By, and then click Keywords. 2. In the Edit Keyword List diaog box, click Insert. 3. Type the creator name you wish to add to the index and press Enter. • Repeat steps 2 and 3 for each creator you want to add. You can Remove or Change a keyword. To close the Edit Keyword List dialog box and save your keywords, click Close.
Assigning Index Criteria to Documents After setting up your index entries, you can assign them to your documents. You can index your documents by creator, owner, or keyword. 1. In the Desktop Manager, click the document for which you want to add index entries. 2. On the Tools menu, click Manual Index. • The Manual Indexing dialog box for this document displays showing you the existing Creator, Owner, and any Keywords assigned to the document. 3.
• Highlight the creator you wish to assign to the document and click OK. • To edit the Creator list, click Edit List. (See page 7-13.) 5. To change the Owner of the document, click the Owner button. Chapter 7 • Highlight the owner you wish to assign to the document and click OK. • To edit the Owner list, click Edit List. (See page 7-14.) Working With Documents in the Desktop Manager 7-17 Documents in Desktop Manager 4. To change the Creator of the document, click the Creator button.
6. To change Keywords assigned to the document, click the Keywords button. • Click a keyword you wish to assign to the document, then click Add. • To remove a keyword, highlight it in the assigned list and click Remove. • • • To remove all keywords, click Clear. To edit the Keyword list, click Edit List. (See page 7-15.) After assigning the keywords, click OK. 7. After making your index entries, click the Submit button to save the entries and close the dialog.
Searching for Your Documents You can search for a particular document by Date, Creator, Owner, Keyword, or Text string. Documents in Desktop Manager 1. On the Tools menu, click Search. 2. To search by Date or Time, enter the desired From and To dates and/or times to display all documents created within this period. 3. To search by Creator, click the Creator button. Highlight each Creator by which you want to search and click Add.
5. To search by Keywords, click the Keywords button. Highlight each Keyword by which you want to search and click Add. • To remove a selected item, highlight it in the assigned list and click Remove. • • To remove all selected items, click Clear. After making your selections, click OK. 6. To search by a Text string, enter the Text by which you want to search and choose any desired search critiera including: Word Match • Any—Look for the specified text in any part of a word.
7. Click Search. Documents in Desktop Manager The search is conducted on all of your folders. Any documents that match the document attribute criteria are included in the result list. The documents are listed in descending order based on the number of search items located in the document. • To display a document, highlight it in the Results list and click the Display button, or double-click the document name. • To start a new search, click the Search button.
Modifying a Document You can open a document to view its contents, and then annotate it with notes, highlighting, stamps, sticky notes, or graphics (line/arrow, rectangle, circle). Although you can save the document with the annotations, they are only added markings placed on the original document, not an integral part. The original contents of the document remain intact. If you choose to fax or print the modified document, you have the option NOT to include the annotations with the document.
To annotate a document: 1. With the document open in the MultiPASS Viewer, adjust the size of your view of the document as needed. 2. Insert the desired annotations. 3. Choose the Save command from the File menu to save the annotations with your document in the Desktop Manager. Documents in Desktop Manager To close the MultiPASS Viewer, choose the Exit command from the File menu. If you neglected to save your annotations, you are prompted to do so before the program closes.
Menu Bar The menu bar contains commands that enable you to perform various tasks with your document. Some of the commands can also be accessed by their corresponding buttons on the toolbar. File Toolbar The File toolbar provides you quick access to commands needed to open, save, print, edit, and zoom a fax cover page.
Document Display Area The document itself is displayed and modified in the Document Display Area. You can page or scroll through the document, enlarge or reduce the view of the document, or change the orientation. The display area also contains the results of any annotations you may add to the document. Status Bar The status bar appears at the bottom of the window, and contains useful information about the document that you are currently viewing.
Adjusting Your View of a Document In annotating a document, you may need to adjust your view of it. One of the ways you can adjust the view of an open document is to hide or show the different components of the MultiPASS Viewer. To show or hide the components of the window, select the View menu. In the View menu, click Toolbars, Status Bar, Rulers, Navigator, and/or Annotations. There are three toolbars: FileTools, Image Palette, and Straighten Tools.
2. On the Straighten toolbar, click the Rotate Clockwise or Rotate Counterclockwise buttons until the document is evenly aligned in the crosshairs. 3. On the Straighten toolbar, click the Straighten button. 4. Save your changes. The MultiPASS Viewer also offers different levels of magnification to enable you to work at the most comfortable size for your document. You can zoom in and out at predefined increments or specify a particular size or scale.
Scrolling through a Zoomed Cover Page If you need to work on particular aspects of a document (for example, to modify a recurring graphic), you can scroll through the document while maintaining a high level of magnification. To do this, you use the Navigator and Scroll tools. To select a specific size or scale for enlarging or reducing the document, click Zoom on the View menu. On the Zoom menu, click the desired size. Or, click the size or scale from the list box on the toolbar. 1.
Editing the Base Image While working with a document, you may need to edit the base image that underlies all annotations. When editing a base image, you can select, crop, or flip a specific area. For example, to create a novel effect, you may want to flip an imbedded graphic on its vertical or horizontal axis. • Use the Select tool for areas that fit easily inside a square or rectangle. • Use the Lasso tool for irregularly shaped areas. 2.
Adding Annotations to Your Document To annotate a document through the MultiPASS Viewer, you must click on the Annotate button on the Image toolbar. The Annotation Tools are then displayed on the screen and the Annotation menu is added to the menu bar. The following sections describe the various ways you can annotate your document. Setting Font Defaults In adding annotations to your document, you can use a number of different text tools.
Adding Text to a Document You can add text on any portion of your document. When you do so, you can choose the text attributes: font, font size and color, and special effects (underline, strikeout), background color and mode. You can type any text that you want, editing it later as necessary. If you select a font, font size, a color, or special effect, it affects the entire note. If you change any of the attributes while editing a note, or while the note is selected, it changes all the text in the note. 2.
Adding a Sticky-Note Rather than add text directly to a document, as you do with the Text tool, you can add a Sticky-Note to any portion of the document. When you add a Sticky-Note, you can choose the text attributes: font, font size and color, background color, and special effects (underline, strikeout). You can type any text that you want for the Sticky-Note, editing the note later if necessary. If you select a font, font size, a color, or special effect, it affects the entire note.
Inserting a Stamp You can add either a text or graphic image stamp to your document. The Desktop Manager contains a library of available stamp images, stored as BMP files, that were installed with the Desktop Manager software. Additionally, you can add graphics into the stamp library provided the graphic is saved in a BMP format. Documents in Desktop Manager 1. Choose the Select Stamp command from the Annotation menu. 2. In the Select Stamp dialog box, click Add. An Open dialog box displays. 3.
9. Click the Stamp tool on the Annotation toolbox. 10. Click the mouse at the location where you want to place the stamp in the layout area. Creating a Text Stamp You can also create and use a Text Stamp on a document. 1. Choose the Select Stamp command from the Annotation menu. The Select Stamp dialog box displays. 2. Click the Text Stamp tab. 3. Click Add. 4. In the Text Stamp Edit box, type the text you wish to assign to the Stamp. • • • To add a date to the stamp, click Date.
Editing a text stamp 1. Choose the Select Stamp command from the Annotation menu. 2. Click the Text Stamp tab. 3. Click the stamp you want to edit, then click Edit. 4. Modify the text and click OK. 5. Click OK to close the Select Stamp dialog box. 1. Choose the Select Stamp command from the Annotation menu. 2. Click the stamp you wish to remove, then click Delete. A confirmation message displays. 3. Click Yes. 4. Click OK to close the Select Stamp dialog box. Inserting a text stamp 1.
Highlighting a region 1. On the Annotations toolbox, click the Highlighter tool. 2. To select a highlighting background color, choose the Background Color command from the Annotation menu, then select the desired color. 3. Drag the cursor over the area you want to highlight. When you release the mouse button, the highlight is completed.
Selecting One or More Annotations To revise an annotation, you must first select it. In most situations, you can select one or more annotations at a time. To select a single annotation, click the Select Annotations button on the Annotations toolbar. Then click the annotation. To select multiple annotations, make sure the Select Annotations button is selected. Then hold down the Shift key and click each annotation. You cannot resize an annotation using this method.
Removing an Annotation If you decide you no longer want an item to appear in a document, you can remove it permanently by selecting it, then pressing the Delete key. Reverting to the Last Saved Version If you are dissatisfied with changes that you have made to your document, you can discard them and return to the last saved version. Choose the Revert to Original command from the File menu.
Previewing the Document Before Printing 1. Choose the Print Preview command from the File menu. 2. From the Print Preview window, you can: Click Print to print the document. Click Next Page or Prev Page to view other document pages. Click Two Pages to view two pages at a time. Click Zoom In or Zoom Out to better view the document. Documents in Desktop Manager • • • • • Click Close to close the window without printing.
7-40 Working With Documents in the Desktop Manager Chapter 7
Setup and Other Utilities in the 8 Desktop Manager This chapter contains information and instructions on changing your MultiPASS C3500 setup options in the Desktop Manager, and using other Desktop Manager utilities.
Fax Setup The Desktop Manager contains setup options that define the fax operation of your MultiPASS C3500 and that affect the general operation of the Desktop Manager. You can set options that affect preferences, sending a PC fax, receiving a fax, and using the speed dial features. When you first install the Desktop Manager, setup options are set to appropriate default settings. The default settings enable you to begin using your MultiPASS with the Desktop Manager immediately.
1. In the Fax Setup dialog box, click the appropriate tab to display the options you want to verify or change. 2. Once you have the appropriate Fax Setup tab displayed, specify your changes. 3. To save changes and close the dialog box, click OK. When prompted, choose whether or not you want to overwrite the settings on your MultiPASS. • To exit the dialog box without saving your changes, click Cancel.
Date Format You can select the format used to display the date on the MultiPASS LCD and for printing the date on a fax from the list. Display Language You can select the language to be used on the MultiPASS LCD from the list. Telephone Attached to Unit If you have a telephone attached to your MultiPASS, click this checkbox. When selected, you can use the Desktop Manager to dial a phone number.
Fax Information You can specify the following information that displays as the header for a PC fax: your name, company name, and fax number. Initially, you set up this information when you installed the Desktop Manager. Phone Line You can specify the dialing method the MultiPASS printer will use: touch tone or rotary pulse. You also specify any prefix used to access an outside phone line (usually 9).
Speed You can set the transmission speed used to send faxes. The higher the setting, the faster the transmission. If you experience problems when sending faxes, try a lower speed setting. Pause Duration You can set the length of the pause that you may have to insert when dialing a long distance number. Error Correction (ECM) You can select this option to reduce system and line errors when sending a fax. With this option selected, the system checks each outgoing fax for lost data.
❍ Error and First Page—the page on which the error occurred, all pages following the error, and the first page of the fax. ❍ Error Pages—the page on which the error occurred, and all following pages. Setting Up Receive Fax Options Setup and Utilities Desktop Manager You can change the following options on the Receive Fax tab. Paper Size You can select the size of the paper you are using for printing a fax.
❍ Dedcated Fax Receive (FaxOnly)—Automatically receive only fax calls ❍ Manual Receive (Manual)—Require you to manually answer the incoming call and then set the MultiPASS for an incoming fax ❍ Answering Machine Mode (AnsMode)—Automatically receive a call with your answering machine ❍ Distinct Ring Pattern Detect (DRPD)—Automatically switch between receiving a call either as a fax or telephone call based on the ring tone for each type of call (This setting is applicable only if you subscribe to a special ne
Setting Up Advanced Receive Fax Options Speed You can set the transmission speed used to receive faxes. The higher the setting, the faster the fax is received. If you experience problems when receiving faxes, try a lower speed setting. Error Correction (ECM) You can select this option to reduce system and line errors when receiving a fax. With this option selected, the system checks each incoming fax for lost data.
Fax/Telephone Switching Options You set the options if your Receive mode is Fax/Tel switching. Listen Time Before Ringing When a call is received, the MultiPASS checks to see if the call is from a fax machine or a telephone. If the MultiPASS does not have enough time to detect the fax tone, it assumes the call is from a telephone. You use this option to set the appropriate amount of time to allow the MultiPASS to check for the type of call.
Remote Receive You select this option so that you can receive a fax by pressing an ID code on the telephone attached to the MultiPASS. If you select this option, you must assign a remote identification number that signals the MultiPASS to receive the fax. Remote Identification Number If you enable the Remote Receive option, you assign the identification number you will use to set the MultiPASS to receive a fax. The default number is 25.
Setting Up Speed Dial Assignments On the Speed Dial tab, you can set up fax numbers for speed dialing with the MultiPASS. You use the fax recipients set up in your Address Book, assigning the desired individual to speed dial codes. If the recipient has not yet been set up in the Address Book, you can add the recipient while creating speed dial assignments. You can also set up a group speed dial, by assigning two or more individuals to a single speed dial assignment.
To remove a recipient from a speed dial code, select the speed dial assignment, and then click Remove. To print the speed dial assignment list, click Print List. Because of the list columns width, the first and last names of an address book entry may not fully display. To add a recipient to the Address Book, click New. In the New Individual Entry dialog box, complete the appropriate information for the recipient and then click Add.
4. In the Speed Dial list box, select the first recipient and click Add. Repeat this procedure until the desired recipients are included in the Members list box. • To remove a member from the group, select the member in the Members list box and click Remove. • When all the desired members are listed in the Members list box, click OK to save your group. • To close the dialog box without saving your group, click Cancel.
Include Annotations On You can specify on what documents you want to display or hide document annotations—on Printed Pages, E-mail Attachments, Files Exported to Windows, or Send Fax Image. To enable the option (and show annotations), click the applicable checkbox. E-Mail Attachments You can specify the format you wish to use for color and monochrome document e-mail attachments—BMP, FPX, JPG PCX, or TIF. To make a selection, click the applicable button.
1. Click the next Empty location, then click Edit; or click a blank launcher icon, click the right mouse button, and click Edit. 2. Click Browse. A standard Windows Browse dialog box displays. 3. Locate the .EXE file you wish to add to the Launcher, highlight it, and click Open. 4. Select a File Type (Conversion) option from the File Type list.
Editing a Launcher Application 1. Choose the Launcher Setup command from the Setup menu. 2. Click the desired application, then click Edit. • Change the assigned Program file or file type as desired and click OK. • To re-arrange the order of Launcher items, highlight an application, then use the Move Up or Move Down buttons. • To delete an item, highlight it and click Delete. 3. Click OK to close the Launcher Properties dialog box.
Making a Phone Call From the Desktop Manager You can use the MultiPASS and Desktop Manager to dial telephone calls if: ❍ You have a telephone attached to the MultiPASS ❍ You selected the “Telephone Attached to Unit” option on the Preferences tab in the Setup Options dialog box in the Desktop Manager. You can place a call to any individual you want, whether or not the individual has been set up in the Address Book.
3. To add an individual to the Address Book, click New Individual and complete the Individual Entry dialog box. For details on completing the Individual Entry dialog box, see Adding and Editing an Individual Address on page 3-14. 4. With the phone number entered or selected, click Dial. 5. When the Dialing Phone dialog box displays, you are prompted to pick up the handset.
If you close the MultiPASS Server, you can open it from the Windows desktop: ❍ From the Windows desktop, click Start, point to Programs, then point to MultiPASS Desktop Manager 3.0, and click MultiPASS Server. From the Desktop Manager, choose the MultiPASS Server command from the Tools menu to open the MultiPASS Server window. Using the Minimized MultiPASS Server The minimized MultiPASS Server appears as an icon in the notification area of the Windows taskbar.
The MultiPASS Server window contains commands that enable you to: open the Desktop Manager, specify the MultiPASS Server as the top window at all times, display device information, close the window and return to the minimized MultiPASS Server, and close the MultiPASS Server. To open the menu on the MultiPASS Server window, click the right mouse button in the MultiPASS Server window. To open the Desktop Manager, click Go To Manager on the menu. Or, click the Manager (M) in the window title bar.
Attention Needed The MultiPASS needs your attention for situations such as the MultiPASS being out of paper. The MultiPASS Server window describes the nature of the attention required. When you have corrected the situation, the status message automatically clears. Error Warning The MultiPASS has a problem that needs your immediate attention, such as when the MultiPASS Server can no longer detect the MultiPASS.
Removing the MultiPASS Server From StartUp Closing the MultiPASS Server does not remove it from the Windows StartUp group. If you have disconnected your MultiPASS, the next time you start Windows, the MultiPASS Server will try to open. At that time, the MultiPASS Server will be unable to detect the device and it will display an error message. When you close the message dialog box, the MultiPASS Server closes automatically, because it cannot detect the MultiPASS unit.
Adding the MultiPASS Server to StartUp When you reconnect your MultiPASS printer device, you will probably want to add the MultiPASS Server to the StartUp group again (if you removed it as described earlier). With the MultiPASS Server in StartUp, the MultiPASS Server automatically opens when Windows is started. The following instructions summarize the procedures for adding a program to Windows StartUp. For more details, refer to your Windows user documentation. 1. Open Windows Explorer. 2.
Uninstalling the MultiPASS Software If you are planning on reinstalling the MultiPASS Desktop Manager, you must first uninstall the current installation of the software. When you uninstall the software, you remove the MultiPASS Desktop Manager and related printer, fax, and scanner drivers.
5. Highlight Canon MultiPASS Desktop Manager 3.0 and click the Add/Remove button. 6. Follow the on-screen instructions. Uninstalling the Scan Software (ScanGear) 1. Click Start, and then point to Settings. 2. On the Settings menu, click Control Panel. 3. In Control Panel, double-click Add/Remove Programs. 4. In Add/Remove Programs Properties dialog box, click Canon ScanGear for MultiPASS 4.0, and then click the Add/Remove button. 5. Follow the on-screen instructions.
Maintaining the 9 MultiPASS C3500 This chapter describes the routine maintenance required for your MultiPASS C3500.
MultiPASS Guidelines Follow these guidelines to avoid damage to your MultiPASS and harm to you or others: ❍ Place the MultiPASS on a stable surface. Do not use an angled stand. Avoid setting the unit in direct sunlight. ❍ Do not install the MultiPASS near devices that contain magnets or generate magnetic fields, such as speakers. ❍ Do not subject the MultiPASS to strong physical shock or vibration. ❍ Make sure the area where you use the unit is free from dust. ❍ Keep the MultiPASS clean.
Routine Maintenance Your MultiPASS requires little routine maintenance. Follow these guidelines to keep your MultiPASS in good operating condition: ❍ Before you clean the MultiPASS, be sure to print any faxes stored in memory. ❍ Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. ❍ Be sure to disconnect the power cord before cleaning the unit.
❍ Disconnect the power cord from the MultiPASS before cleaning. ❍ Open the printer cover by grasping the paper guides and lifting. ❍ Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the printer’s interior, especially around the platen. Make sure not to touch the cartridge. PLATEN ❍ Check the small black rollers. If they are dirty, clean them with a soft, dry cloth. ❍ When finished, close the printer cover, and plug the MultiPASS back in.
Clean the components. SEPARATION GUIDE SCANNING GLASS SEPARATION ROLLER ❍ Separation guide Wipe with a dry, soft cloth. ❍ White sheet and scanning glass Use a clean, soft, lint-free cloth moistened with water to clean the white sheet and scanning glass, then wipe them with a soft, dry, lint-free cloth. ❍ Separation roller Wipe with a soft, dry clean cloth to clean the rollers. N If the scanning components are dirty, the documents you send or print will also be dirty.
Clean the shaded areas of the operator panel and the unit. ❍ Dirt and dust particles that collect on the underside of the operation panel also affect the quality of the documents you copy or send. ❍ Use a soft, dry, clean cloth to wipe up paper dust around the rollers. When you are finished, close the operator panel. 9-6 ❍ Press the center of the operator panel until it locks into place. ❍ Plug the unit back in.
Printing the Nozzle Check Use this test print to check that each print head nozzle is operating properly. Make sure the MultiPASS is plugged in. Press either of the < > buttons until NOZZLE CHECK appears in the LCD. Press START/COPY. FUNCTION NOZZLE CHECK The pattern starts printing. When the BC-21e Color BJ Cartridge is installed, the pattern includes all four colors: yellow, magenta, cyan, and black. In the color pattern, you’ll notice that lines are missing between the colors. This is normal.
Cleaning the BJ Cartridge Print Head To maintain the best possible print quality, you need to clean the BJ cartridge print head from time to time. Your MultiPASS is equipped with a print head cleaning function. If you notice some degradation in the print quality, try cleaning the print head. C Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the BJ cartridge. Press FUNCTION. ❍ Make sure the MultiPASS is plugged in.
BJ Cartridge Guidelines You can use these cartridges with the MultiPASS: ❍ BC-21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks, one color (cyan, magenta, yellow) and one black. You can replace the BJ tanks without replacing the print head unit when you run out of ink. ❍ BC-20 Black BJ Cartridge Contains the print head unit and black ink only. Use this optional cartridge when you will be printing with black ink only and for fast, five page per minute printing.
BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your MultiPASS and to ensure optimum print quality is take care of the BJ cartridges. C Spilled ink can stain any surface. Open BJ cartridges and BJ tanks carefully, and follow the guidelines presented here to protect against spilled ink. ❍ If you are using both the BC-21e Color BJ Cartridge and any of the optional BJ cartridges, make sure you store the cartridge not being used in the Ink Cartridge Storage Box.
Using Ink Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty. However, Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers.
If you are using the BC-21e Color BJ Cartridge and your output is blank, one of the BJ tanks is probably out of ink. See the instructions starting on page 9-16 for replacing a BJ tank. The following procedure describes how to replace the BC-21e Color BJ Cartridge with the optional BC-20 Black BJ Cartridge. Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between the BC-21e and any of the optional BJ cartridges.
C Do not try to move the cartridge holder manually; this may damage the unit. If the cartridge holder does not move and the unit beeps several times, unplug the MultiPASS C3500 and let it cool for several minutes. (The device has an automatic protection mode that prevents it from overheating.) After allowing it to cool, plug the unit in again and press the CARTRIDGE button to move the cartridge holder to the center of the unit. Hold the BJ cartridge on the sides only.
Open the BJ cartridge package. ❍ Peel the protective foil off the new BJ cartridge’s packaging, and remove the cartridge. Remove the protective material from the BJ cartridge. ❍ Carefully lift off the orange cap from the cartridge’s print head; then remove the orange tape. Remember that spilled ink can stain any surface; protect yourself and your work area. CAP Slide the BJ cartridge straight into the cartridge holder. 9-14 TAPE ❍ Make sure the cartridge label faces you.
Close the printer cover, and press the CARTRIDGE button. N ❍ The BJ cartridge locks into position. ❍ Do not apply excessive force. The MultiPASS cleans the print head and moves the cartridge holder to the home position on the right side of the unit. Be sure to set the paper thickness lever for the type of BJ cartridge you installed. See page 2-16 for details.
Replacing a BJ Tank in the BC-21e Color BJ Cartridge If you perform a print operation correctly but the output is blank, portions are missing, or colors are very wrong, a BJ tank may be out of ink. If the output is still blank after cleaning the print head at least five consecutive times, replace the empty BJ tank in the BC-21e Color BJ cartridge. You leave the BJ cartridge in the MultiPASS when replacing a BJ tank. Press the CARTRIDGE button. Open the printer cover.
Remove the empty BJ tank. ❍ The color BJ tank is on the left; the black BJ tank is on the right. ❍ Grasp the tab on the top of the tank and pull forward to release the BJ tank. ❍ Then lift the BJ tank up and out of the BJ cartridge unit. ❍ Dispose of the BJ tank properly. You may want to place it in a plastic bag to keep from spilling any residual ink. Chapter 9 ❍ Remove the orange protective cap. ❍ Do not touch the bottom of the BJ tank; you may get ink on your hands.
Slide the new BJ tank into the empty slot. Press firmly on the tab on top of the new BJ tank until it snaps into place. ❍ If you are replacing both tanks, repeat steps 3 through 6 for the other BJ tank. ❍ Make sure each tank is properly seated in its slot. Close the printer cover, and press the CARTRIDGE button. N 9-18 The cartridge holder then moves to the home position on the right side of the unit.
Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the MultiPASS or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. Open the Ink Cartridge Storage Box. ❍ When opening the Ink Cartridge Storage Box, press in on the release tab that locks the cover in place. Carefully set the cartridge in the storage box. ❍ You must insert the cartridge correctly or the storage box will not close.
N Whenever you remove a BJ cartridge from the MultiPASS, store the cartridge in the storage box (unless you are disposing it). If you have more than one Ink Cartridge Storage Box, you can hook them together. Simply connect them by the slides and grooves on the sides of the containers. Transporting the MultiPASS If you need to transport the MultiPASS, be very careful. DO NOT remove the BJ cartridge. Make sure the BJ cartridge is in the home position. Disconnect all cables.
9-22 Maintaining the MultiPASS C3500 Chapter 9
Troubleshooting 10 This chapter contains information to help you solve problems you may have when using the MultiPASS C3500.
If you need to contact Canon directly, make sure you have the following information: ❍ Product name—MultiPASS C3500 ❍ Serial number ❍ MultiPASS Desktop Manager version number ❍ Place of purchase ❍ Nature of problem ❍ Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the unit: The version number of MultiPASS Desktop Manager is included in the About information. In the Desktop Manager, click Help and then click About.
Paper Jams On occasion, the document feeding into the MultiPASS or the paper in its sheet feeder may misfeed or jam. You can usually clear the problem easily. N You need not unplug the MultiPASS to clear paper jams. Jams in the Automatic Document Feeder (ADF) CHECK DOCUMENT Press STOP. Stops the operation. ❍ Gently pull the operator panel toward you. ❍ It opens only slightly. Troubleshooting Open the operator panel.
Remove the document. ❍ While holding the operator panel open, remove the document. ❍ Pull it in either direction, but DO NOT force it. ❍ If a multipage document is loaded, remove the entire document from the ADF. Close the operator panel. ❍ Gently press the operator panel until it clicks closed. ❍ Fan and stack the sheets, and replace the stack in the ADF. ❍ Start your operation again.
Jams in the Sheet Feeder CLEAR PAPER JAM Gently pull any jammed paper out of the unit. Remove the stack of paper from the sheet feeder. Press STOP or RESUME. ❍ Fan the paper, and tap it on a flat surface to even out the stack. ❍ Reinsert the paper into the sheet feeder. Make sure you adjust the paper guide to the stack, and that the stack does not exceed the limit mark. This clears the error message. ❍ If you are printing from a Windows application, follow any instructions displayed on your computer.
LCD Messages The following messages are displayed in the LCD when the MultiPASS is performing a function or encounters an error. The Error Code appears on the Activity Report. Message Error Code Cause Action AUTO REDIAL — The MultiPASS is waiting to redial the other party’s number because the line was busy or the other party did not answer when you tried to send the document. Wait for the MultiPASS to try redialing.
Error Code Cause Action CHANGE CARTRIDGE #052 The BJ cartridge is empty or its ink has dried out. CHECK DOCUMENT #001 The document is jammed in the ADF. Replace the BJ cartridge. The unit will then print any documents received in memory. Remove the document you are trying to send or copy and start again. Set the correct paper size in the Receive Fax dialog box of the Setup Options in the MultiPASS Desktop Manager (see page 8-7). Add paper to the sheet feeder or check for a jam.
Message Error Code Cause DIALING — DOC TOO LONG #003 The MultiPASS is dialing the receiving fax machine. It took more than 32 minutes to send or copy a document. It took more than 32 minutes to receive a document. DOCUMENT READY — ECM RX — ECM TX — HANG UP PHONE — INSTALL BC-20/21 — INSTALL BC-21 — LOAD PAPER — 10-8 Troubleshooting Action Press STOP if you want to cancel the transmission. Divide the document and send or copy each part separately. Contact the other party.
Message Error Code Cause Action MEMORY FULL #037 The memory of the MultiPASS is full because it has received too many documents, or a very long or detailed document. Memory is full because you tried to send too many pages at once, or a very long or detailed document. The MultiPASS is sending a fax and its memory is full. Print out any documents that are stored in memory. Then start the operation again. The BJ cartridge is not properly installed.
Message Error Code Cause REC. PAPER JAM #009 The MultiPASS has no paper in its sheet feeder, or has a paper jam. RECEIVED IN FILE — REC’D IN MEMORY — START AGAIN — STOP KEY PRESSED — TALK — TX/RX CANCELLED — TX/RX NO. nnnn — 10-10 Troubleshooting Action Add paper or clear the jam, then press STOP. If a document was received in memory, the unit will automatically print it from memory.
Printing Problems Problem Cause Solution The ALARM light comes on and the MultiPASS beeps while printing The MultiPASS may have a paper jam. Clear any paper jams. See page 10-3. Data from computer is not printed The power cord may not be plugged in securely. If the MultiPASS has no paper jam, unplug it, wait 5 seconds, then plug it in again.
Problem Cause Solution Data from computer is not printed (continued) The print head unit may need cleaning. The BJ cartridge may need to be replaced. (It may be out of ink.) The application you are printing from may not be set up properly. Clean the print head. See page 9-8. Replace the BJ cartridge. See page 9-11. Check the computer and the application to make sure they are configured correctly. Make sure your application has the MultiPASS selected as the printer.
Cause The printed output is not what you expected There may be a communication Make sure the computer problem between the MultiPASS and the application are and your computer. configured correctly for communicating with the MultiPASS. The interface cable may not Check the interface cable’s be securely connected to the connections. MultiPASS and the computer. The interface cable may not Make sure you are using a be the correct type.
Problem Cause Solution Print jobs vanish or you are printing garbage Another Windows application on your computer may be trying to communicate with the printer port the MultiPASS Server is using. This conflict can result in strange printing behavior. Uninstall or remove the software application. Make sure the MultiPASS Server is loaded. If the MultiPASS Server icon does not appear on the bottom of your screen, turn on the MultiPASS Server.
Cause Solution Print quality is not what you expect (continued) BJ cartridge may be installed incorrectly. Make sure the BJ cartridge and/or BJ tanks are installed correctly. A BJ tank in the BC-21e Color BJ Cartridge may be empty. Replace BJ tanks as necessary. See page 9-16. The print head may be worn out. The BJ cartridge may need to be replaced. Replace it with a new one (see page 9-11). Output appears jagged The resolution selected via printer driver may be Draft (180 dpi).
Color Printing Problems Problem Cause Solution Printer prints only in black (you are printing from an application that supports color printing but your output is black ink only) The MultiPASS printer driver may not be selected. Make sure the MultiPASS is the default printer in your application. Check that you selected Color in the Color Model dialog box of the Graphics tab of the printer driver. The printer driver may not be selecting color.
Problem Cause Solution Colors in a line are uneven or different from previous lines The print settings may not be the best for the images you are printing. If you are printing high density color graphics on plain paper, change the Media Type setting from Plain Paper to Coated Paper. Be sure to experiment with different settings and different types of paper. Hue changes The print nozzles may be clogged with dust. Clean the print head. See page 9-8. A BJ tank may be empty.
Problem Cause Solution Paper is loaded skewed (printing is skewed) Paper may not be stacked correctly in the sheet feeder. Make sure the stack of paper is straight in the sheet feeder. Make sure the right side of the stack of paper is aligned against the right side of the sheet feeder and the paper guide is aligned against the left side. Make sure the paper exit path is clear. Multiple sheets load into unit at the same time Paper may not be stacked correctly.
Problem Cause Solution Repeated paper jams occur The paper you are using may be causing the jams. Fan the paper before stacking it in the sheet feeder. This keeps the sheets of paper from sticking together. Check that the paper you are using and your printing environment are within the specifications of the unit. See Appendix A, Specifications, for details. Envelopes do not load Envelopes may not be loaded correctly. Make sure the envelopes are loaded properly. (See page 2-25.
Problem Cause Solution Cannot send a document (continued) The one-touch or coded speed dialing number you used may not be registered for the feature you want to use. Check the one-touch or coded speed dialing button and be sure it is registered correctly. The other party’s fax may be out of paper. Call the other party and ask them to make sure paper is installed. There may be other documents being sent from memory. Allow time for the current document to finish sending.
Problem Cause Solution Cannot receive a fax automatically The MultiPASS may not be set to receive automatically. To receive faxes automatically, the Receive mode must be Fax Only or Fax/Tel mode. Print out any document stored in memory. (See page 5-5.) The MultiPass Desktop Manager may have received the fax. An error may have occured during reception. The sheet feeder may be empty. The telephone line may not be connected properly. The MultiPASS is printing a document.
Problem Cause Solution Print quality is poor You may not be using the correct type of paper. Be sure you are using paper that meets the paper requirements for the MultiPASS (see page A-1). Clean the print head (see page 9-8). Make a copy on your MultiPASS. If the image is OK, then your MultiPASS is operating properly. Contact the other party and have them check their machine. Make sure Error correction (ECM) is set to on in the Advanced: Receive fax dialog box of the Desktop Manager.
Telephone Problems Problem Cause Solution You cannot dial The telephone line may not be connected properly. Be sure the telephone line is correctly connected to the MultiPASS (see your Setup Guide). The unit may not be getting power. Make sure the power cord is connected to the MultiPASS and to an AC outlet; make sure the AC outlet has power. If you have a pulse line, be sure the MultiPASS is set for pulse dialing (see page 8-4).
Problem Cause Solution The MultiPASS will not make a copy (continued) The document may not be loaded correctly. Make sure a document is set in the ADF and the LCD displays DOCUMENT READY. Make sure the operator panel is closed. The BJ cartridge is not installed. Make sure the BJ cartridge is installed correctly. The MultiPASS may not be be operating properly. Try to print a document from your computer. The MultiPASS’s memory is full. Print out any faxes stored in memory.
Technical Notes Using Other Bi-directional Devices If you have another bi-directional device (such as a Windows Printing System printer or a later-model laser printer) installed on your computer and you are attempting to use the same port on which you have the MultiPASS connected, you may experience undesirable results when printing a document. Be sure the MultiPASS is the only device configured to a particular port. The MultiPASS operates properly only with a dedicated parallel port.
4. Remove any pass-through devices, switch boxes, zip drives, tape backups, docking stations, scanners, and any software associated with these products. The software drivers for these products are customarily executed from the Load and Run lines of the computer’s Win.ini or the StartUp Group. Please refer to the product’s manufacturer for information on how to properly remove the hardware and software. 5.
Specifications Specifications A Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feed Manual feed Sheet Feeder Capacity – Auto Feed Only Maximum thickness of stacked paper: 0.4 inches (10 mm) Plain paper (20 lb or 75 g/m2) Approx. 100 sheets (0.4" stack) Glossy photo paper 1 sheet Banner paper 1 sheet (2 to 6 long) Brilliant white paper Approx. 100 sheets (0.4" stack) High resolution paper Approx. 80 sheets (0.
Media Type Recommended Glossy photo paper Banner paper Brilliant white paper High resolution paper T-shirt transfers Greeting cards Bubble Jet paper Canon Glossy Photo Paper GP-201 Canon Banner Paper Canon Brilliant White Paper Canon High Resolution Paper HR-101 Canon T-Shirt Transfers TR-101 Canon Greeting Cards GC-101 Canon Bubble Jet Paper (water-resistant) LC-301 Fabric Sheet FS-101 for Canon Bubble Jet printers Canon CF-102 Transparencies Canon Back Print Film BF-102 Canon High Gloss Film HG-101 Com
Printable Area—Papers Specifications The shaded portion in the following figure shows the printing area for paper. The table lists the minimum margins. All Except Fabric Sheet Fabric Sheet Margin Inches mm Margin Inches mm L R T B 0.25 0.25 0.12 0.65 6.4 6.4 3.0 16.5 L R T B 0.25 1.35 1.62 1.10 6.4 34.4 41.1 27.9 Printable Area—Envelopes The shaded portion in the following figure shows the printing area for a COM10 envelope. The table lists the minimum margins.
BJ Cartridges BC-21e Color BJ Cartridge Print head Print head life BJ tanks Ink color BJ tank yield BCI-21 Color BCI-21 Black 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) Approximately 2,000 color pages at 30% coverage BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Black, cyan, yellow, magenta Approx. 100 pages at 7.5% coverage Approx. 225 pages at 5% coverage BC-20 Black BJ Cartridge Print head Ink color Cartridge yield 128 nozzles Black Approx.
Facsimile Applicable line Specifications Public switched telephone network Compatibility G3 Data compression system MH, MR, MMR (ECM-MMR) Modem type Fax modem Modem speed 14400/9600/7200/4800/2400 bps Automatic fallback Transmission speed Approx. 6 seconds/page* at 14.
Dialing Automatic dialing One-touch speed dialing (6 locations) Coded speed dialing (50 locations) Group dialing (55 locations) Manual dialing (with numeric buttons) Automatic redialing (including error redialing) Redial times: 1-10 Redial interval: 2-99 min Manual redialing Pause button (variable length: 1-15 sec) Networking Sequential broadcast (up to 57 locations) Automatic receiving Non-ring reception Deactivate ECM DRPD (Distinctive Ring Pattern Detection) Report/reference Activity report (up to 20 t
Copier Scanning resolution Specifications B&W Text: 203 pels/in × 196 lines/in B&W Photo: 360 × 360 dpi with halftone Printing resolution 360 × 360 dpi Default size 100% Reduction sizes 70%, 80%, 90% Copy speed Black and white copy Initial copy—45 seconds Subsequent copies—20 seconds Multiple copies Up to 99 copies of a document Scanner Scanning method Solid-state electronic scanning by contact image sensor Scanning image processing UHQ™ (Ultra High Quality image enhancement) Halftones—256 levels o
Automatic document feeder Paper size—Up to 30 letter-size or A4-size sheets 10 legal size sheets (Based on 20 lb paper) Paper thickness Auto feed—0.003-0.005 in (0.08-0.13 mm) Manual feed—Up to 0.017 in (0.43 mm) Paper Weight Auto feed—20-24 lb (75-90 g/m2) Manual feed—24-90.7 lb (90-340 g/m2) Resolution Optical 300 dpi Enhanced 30-600 dpi (set from within application) Effective scanning width 8.
Scanned image Specifications The actual scanned image size for the MultiPASS C3500 is shown below. This information applies to documents that will be scanned for faxing or copying. There is a 0.12 in (3.0 mm) margin on either side of the sheet and a 0.16 in (4.0 mm) margin on the top and bottom that are not picked up by the scanner.
General Specifications Power Source 120V/60Hz Power Consumption Approx. 48W (Maximum) Approx. 8.4W (Standby) Dimension (W x D x H) 15.75 in × 14.4 in × 7.75 in (400 mm × 365 mm × 205 mm) Main unit – no trays Weight 12.3 lb (5.6 kg) Environmental Conditions Temperature: 50° F - 90.5° F (10° C - 32.
Space Requirements 24.3 in (618 mm) 11 in (281 mm) 16 in (400 mm) Specifications 14.
Receiving Faxes and Phone Calls Automatically—Fax/Tel Mode In Fax/Tel mode, the MultiPASS monitors all incoming calls to see whether the call is from another fax machine or from a telephone: A-12 Specifications Appendix A
Using the MultiPASS C3500 B as a Stand-alone Fax Also, you will not be able to change the Transmit Confirmation Report to print after every transaction. (The default for the TX REPORT is to print only when there is an error in transmission.) Canon recommends that you install the MultiPASS software as described in the Quick Start Guide. See Chapter 3 for details on using the MultiPASS Desktop Manager.
N Option Description/Settings RX MODE Sets the Receive Mode. FILE PRINT Prints documents stored in the MultiPASS’s memory (when the MultiPASS Desktop Manager is installed). ROLLER CLEANING Cleans the rollers inside the MultiPASS. HEAD CLEANING Cleans the print head on the BJ cartridge. NOZZLE CHECK Prints a test pattern to check whether the BJ cartridge is functioning normally. You can change the TX REPORT settings only through the MultiPASS Desktop Manager.
Entering Your User Information Follow the steps below to set the date and time for your MultiPASS and to enter your fax number and your name. The date and time appear in the LCD display as well as on the documents you send. Your fax number and name appear on each document you send. Then press the > button. Press START/COPY twice. FUNCTION USER SETTINGS DATE & TIME 06/08/98 Enter today’s date and the time using the numeric buttons. 15:36 ❍ Use the month-day-year format (mm/dd/yy).
❍ Set the time using the 24-hour clock system. ❍ Example: 07:30 = 7:30 A.M. 17:05 = 5:05 P.M. 11/15/98 Press START/COPY twice when the date and time are entered. Enter your fax number (up to 20 digits) using the numeric buttons. 08:15 DATA ENTRY OK TEL = TEL = 6665552222 ❍ You can enter a space with the > button to make your number easier to read.
Press START/COPY when the fax number is entered. DATA ENTRY OK ❍ After a few seconds, the LCD display changes to: UNIT NAME Enter your name (up to 24 characters) using the numeric buttons. Stand-alone Fax Then press START/COPY again. ❍ Press the button with the letter you want to enter; for example, press 2 three times to enter a capital C. CANON FAX BACK Button Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjk15 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 # -.
Press START/COPY when you finish entering your name. Press STOP to complete the registration. B-6 DATA ENTRY OK The MultiPASS returns to standby mode.
