MultiPASS C5000 USER’S MANUAL Canon
Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI. ©1997 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C5000 system.
USERS IN U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur. 3.
IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the procedures described in this User’s Manual, disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment.
USERS IN CANADA PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Information 1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.) 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier.
Using Your Documentation The following documentation is supplied with the MultiPASS™ C5000 to help you use your new Canon multi-talented color printer. Quick Start Guide This booklet describes how you unpack, set up, and start using your MultiPASS C5000. It includes how to install the software that comes with the MultiPASS C5000, including the MultiPASS Printer Driver, MultiPASS Desktop Manager for Windows, ScanGear™ for MultiPASS, and Pagis™ for MultiPASS.
Distinctive typefaces identify the buttons you press, the lights on the operator panel, and any commands you enter at your computer. ❍ The buttons you press appear in this typeface: START/COPY. ❍ The names of lights you see appear in this typeface: ALARM. ❍ What you see in the LCD display appears in this typeface: REGISTRATION. ❍ When you type something on your computer, it appears in this typeface: DIR/P.
Contents 1 2 Introduction Supplies and Accessories ..................................................................................... BJ Cartridges and BJ Tanks........................................................................... Canon Specialty Papers................................................................................. Getting Help From Canon ................................................................................. Servicing the MultiPASS C5000 ...............................
3 4 x Setting the Paper Thickness Lever ..................................................................... Printer Settings for Various Print Media ........................................................... Loading Paper ..................................................................................................... Automatically Feeding Paper ....................................................................... Auto Feed Guidelines .............................................................
Sending a Document to More Than One Location (Sequential Broadcasting) ............................................................................ Transmitting the Document ........................................................................ Adjusting the Quality of Your Faxes .................................................................. Setting the Resolution .................................................................................. Setting the Contrast ...................................
7 8 xii Working With Documents in the Desktop Manager Managing Your Documents in the Desktop Manager ...................................... Selecting Documents in the Desktop Manager .......................................... Printing a Document in the Desktop Manager .......................................... Working With Jobs in the Out Box Folder ................................................. Creating a Folder .........................................................................................
9 Maintaining the MultiPASS C5000 MultiPASS C5000 Guidelines ............................................................................. Routine Maintenance ......................................................................................... Cleaning Inside the MultiPASS C5000 .............................................................. Cleaning the Scanner Components.............................................................. Printing the Nozzle Check ...........................................
Appendix B Using the MultiPASS C5000 as a Stand-alone Fax LCD Menu System .............................................................................................. Entering Information in the MultiPASS C5000 ................................................ Entering Your User Information ................................................................. B-1 B-2 B-2 Glossary .......................................................................................................................
Thank you for purchasing the Canon MultiPASS™ C5000—the multitalented color printer for your home office and the whole family. We are sure that your MultiPASS C5000 will provide all you need in one machine: Color Bubble Jet™ printer, color scanner, color copier, plain paper fax, and PC fax. This chapter introduces you to the MultiPASS C5000.
Supplies and Accessories Your MultiPASS C5000 supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon MultiPASS C5000 so you can produce the finest output possible. Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123.
N Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet products than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty. However, Canon cannot guarantee the quality or performance of your MultiPASS C5000 when you are using inks from other suppliers.
You can also purchase the optional Canon BC-22e Photo Kit, which includes everything you need to produce photo-realistic images: ❍ BC-22e Photo BJ Cartridge ❍ SB-21 Ink Cartridge Storage Box ❍ Canon High Resolution Paper HR-101 (60 sheets) Getting Help From Canon Canon Computer Systems, Inc.
The Canon MultiPASS C5000 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your system describes Canon’s limited warranty, which includes the InstantExchange warranty program. Be sure to read the warranty information to find out about the different service options available to you. Save the warranty and keep your sales receipt for proof of purchase.
❍ Slots and openings in the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the MultiPASS C5000 and to protect it from overheating, do not block or cover these openings. Do not block the openings by placing the unit on a bed, sofa, rug, or other similar surface. Do not place the unit near a radiator, nor in a closet or built-in cabinet unless proper ventilation is provided.
Main Components of the MultiPASS C5000 Front View SENDING DOCUMENT SUPPORT HOLDS DOCUMENTS AS THEY FEED INTO ADF PAPER REST SUPPORTS PAPER STACKED IN THE SHEET FEEDER AUTOMATIC DOCUMENT FEEDER (ADF) AND PRINTER COVER HOLDS DOCUMENTS TO BE SCANNED (UP TO 20 SHEETS) SHEET FEEDER HOLDS 100 SHEETS OF PLAIN PAPER PAPER GUIDES ADJUST TO WIDTH OF DOCUMENT TO BE SCANNED OPERATOR PANEL USE TO CONTROL THE MultiPASS C5000 DOCUMENT SUPPORT HOLDS SCANNED DOCUMENTS AS THEY EXIT THE MultiPASS C5000 OUTPUT TRAY HOLDS
Back View LINE JACK TELEPHONE/ ANSWERING MACHINE JACK POWER CORD CONNECTOR MANUAL FEED SLOT PARALLEL CABLE CONNECTOR Inside the Printer Area PAPER THICKNESS LEVER CARTRIDGE HOLDER PRINTER COVER 1-8 Introduction Chapter 1
Using the Operator Panel Introduction This section presents a brief description of the operator panel on the MultiPASS C5000. 3 LCD DISPLAY 2 4 B&W FAX/COPY COLOR COPY 1 DOCUMENT FEED LEVER 5 ONE-TOUCH SPEED DIAL/ FUNCTION BUTTONS 11 NUMBER BUTTONS 10 REDIAL/PAUSE STOP 6 ALARM 7 9 CODED DIAL 8 START/STOP Chapter 1 1 Document feed lever Set this lever to the left ( ) for automatic feed or to the right ( ) for manual document feed.
1-10 4 B&W FAX/COPY button Use this button when sending faxes or making copies in black and white only. For black and white scanning, set the resolution from the MultiPASS Desktop Manager. 5 One-touch Speed Dial/Function buttons Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head. (See page 1-11 for details.
FUNCTION button Use to register user settings, to run the print head cleaning process, or to print faxes stored in the MultiPASS C5000’s memory. CARTRIDGE button Press to move the BJ cartridge holder to the center of the unit when installing or replacing the cartridge. (Press again after installing the cartridge to move the holder back to its home position on the right.) RESUME button Press when you want to form-feed paper when printing.
Loading Paper in the Sheet Feeder The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any of the Canon Specialty Papers described in Chapter 2, Printing With the MultiPASS C5000. For receiving faxes, use plain paper (such as copier paper). When the message LOAD PAPER appears in the LCD display, you need to add paper to the sheet feeder. The sheet feeder holds approximately 100 sheets of plain paper. Fan the paper.
❍ Align the edge of the paper with the right edge of the sheet feeder. Introduction Slide the stack of paper into the sheet feeder until it stops. ❍ Secure the stack with the paper guide. Preparing Documents for Faxing, Copying, or Scanning You can use the MultiPASS C5000 to fax, copy, or scan documents that are printed on standard letter, legal, or A4 size paper. Follow these guidelines to prepare your documents.
❍ Remove all staples, paper clips, and the like before feeding the document. ❍ Make sure any glue, ink, or correction fluid on the paper is completely dry before feeding the document. ❍ Make a photocopy of any document that will not feed into the MultiPASS C5000. You can then feed the copy. ❍ Do not feed documents with pages that are different sizes or of different thicknesses.
❍ Insert the document face-down (letterhead first) into the ADF until you hear a beep. Introduction Feed the document. ❍ Adjust the document guides to the width of the document. The MultiPASS C5000 automatically feeds the pages one by one from the bottom. If you have problems feeding multiple-page documents, insert the pages one at a time into the ADF. This stacks the pages on a slant so they feed correctly into the ADF. (Do not attempt to stack more than 20 sheets in the ADF.
Adding Pages to the Document If you want to add pages while the MultiPASS C5000 is sending a document, wait until the last page is feeding into the MultiPASS C5000 and then insert the new sheets. Insert the first new page so it overlaps the last page by about one inch (2.5 cm). Always wait until the last page is being fed into the MultiPASS C5000 before you add new pages. Setting the Document Feed Lever You use the document feed lever on the ADF to select multiple documents ( ) or single sheets ( ).
When sending a document, the following information is printed out by the receiving fax: your fax number, your name, and the current date and time. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type. N In the United States, you are required by FCC regulations to include this information every time you send a fax. By identifying the documents you send, the receiving party will recognize your fax messages at a glance.
1-18 Introduction Chapter 1
Printing With the 2 MultiPASS C5000 This chapter describes how to use the MultiPASS C5000 to print your documents. Once you have installed the MultiPASS Desktop Manager, you can use the MultiPASS C5000 for all your printing needs.
Paper Handling One of the most important things you can do to assure the best possible printing performance of your MultiPASS C5000 is to select the correct paper. Your MultiPASS C5000 produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.
Bubble Jet Paper (water resistant) The Canon Bubble Jet Paper LC-301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces, making it a good choice for damp or rainy environments. The paper is specially coated and printable on both sides. (Select Plain Paper in the printer driver when you have this paper loaded.
Paper Guidelines When selecting or loading paper, please remember the following: ❍ Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. ❍ Use cut-sheet paper only. You cannot use multipart paper. ❍ When using graph paper, the lines may not match because the 1/6-inch line spacing of the printer is slightly less than that of graph paper. ❍ If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink.
Printing a Document This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s documentation for the exact printing procedure. Make sure the Canon MultiPASS C5000 Printer is selected as your default printer. ❍ Start the program you are using to create the document, and open the document you want to print.
Printer Setup Within Windows You can use the MultiPASS C5000 with all your Windows 95 applications. Be sure to set the MultiPASS C5000 as the default printer for all your Windows operations. Most of your printing operations are controlled by your software application. The following sections describe how you set certain options directly from the printer driver; you only need this information if your application does not control printing.
Using the Windows Tabs The MultiPASS printer driver for Windows has several tabs from which you can select your printing options and learn about your printer driver as well as your MultiPASS C5000. ❍ General Printing This tab allows you to add comments regarding the printer driver and print a test page or a separator page. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows application.
❍ Paper This tab allows you to specify page orientation, paper size, and type of print media. SPECIFY PAGE ORIENTATION SPECIFY SIZE OF PAPER SPECIFY TYPE OF PAPER SPECIFY PAPER FEED METHOD ❍ Graphics This tab allows you to specify print quality, color model, and print model.
❍ Setting This tab allows you to turn on or off the Setup Analyzer. It also allows you to save up to four custom print settings. ENABLE OR DISABLE SETUP ANALYZER Printing SAVE YOUR CUSTOM PRINT SETTINGS Specifying Your Printing Options Be sure to use your on-line help to find out about the settings available for each printing option. ❍ To move between the Windows tabs, click on any of the tabs. ❍ To select the settings and exit, click the OK button.
Recommended Graphics Settings You can select the following printing options from the Graphics tab to achieve the specified results.
Using the Setup Analyzer When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings. If there are inconsistencies, a dialog box similar to this appears: The inconsistencies appear with check boxes. You can use the dialog box buttons to select or deselect the inconsistencies and to fix or ignore the inconsistencies.
Printing Speed Versus Color The MultiPASS Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing black ink only, the driver has only one color to interpret. By decreasing the amount of colors that the printer driver has to interpret, you can significantly decrease the time needed to translate the information.
For Monochrome Printing Use the optional BC-20 Black BJ Cartridge to optimize the printer’s performance when you are printing black text and graphics only. In the printer driver, choose the following printing options to tell your MultiPASS C5000 to print using black ink only.
❍ Use Monochrome when possible If you will be printing text in black ink only, choose a Color Selection of Black and White rather than Grayscale. Print draft documents in Monochrome rather than Color, or use Draft print quality when printing color. ❍ Limit the number of colors on each page The computer will need to calculate and transmit fewer dots. Too many colors can make the image confusing and less effective as well as cause the print speed to slow down.
Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the paper thickness lever before loading paper. ❍ Center for color BJ cartridges ❍ Left for black BJ cartridges Printing ❍ Right for heavier-weight print media or envelopes DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT N Be sure to check this lever when you change BJ cartridges, and before and after printing on heavier-weight print media or envelopes.
Press the CARTRIDGE BUTTON CARTRIDGE button to move the cartridge holder to the center of the unit. Set the paper thickness lever. Complete the operation. ❍ Set the paper thickness lever to left, center, or right according to the BJ cartridge and paper type. See page 2-17 for details. ❍ Press CARTRIDGE again to move the cartridge holder back to its home position. ❍ Close the printer cover.
Printer Settings for Various Print Media Paper feed Media BC-21e BC-20 Method Limit (Sheets) Plain Paper Center Left Auto Approx. 100 Glossy Photo Paper GP-201 Center Auto 1 High Resolution Paper HR-101 Center Auto Approx. 10 T-Shirt Transfers TR-101 Right Auto or Manual 1 Greeting Cards GC-101 Right Manual 1 Auto Approx.
Loading Paper You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or 75 g/m2) in the sheet feeder at a time. You can stack approximately 50 sheets of transparency film or 10 sheets of back print film in the sheet feeder. However, these special media may not advance correctly under unusual environmental conditions (such as extreme temperatures or humidity).
Fan the paper. Printing Pull the paper support up until it stops. ❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feed into the printer first.
Slide the stack of paper into the sheet feeder until it stops. ❍ Align the edge of the paper with the right edge of the sheet feeder. ❍ Secure the stack with the paper guide. ❍ Start your print operation. Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: ❍ Do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.
Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (24 lb to 28 lb or 90 g/m2 to 105 g/m2). Check the paper thickness lever. ❍ If you are manually feeding heavier-weight print media, set the paper thickness lever to the right. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Start your print operation. ❍ If you are using Windows, you must select Manual Feed in the MultiPASS Printer Driver for the printer to accept manually fed paper.
When you are prompted, insert the single sheet. ❍ Make sure the print side is facing up. ❍ Align the sheet with the left edge of the manual feed slot. ❍ Hold the sheet for about two seconds until it feeds automatically. ❍ The printer will automatically load the paper into position. ❍ When ready, click Continue in the Add Paper dialog box. After printing on thick paper or envelopes, set the paper thickness lever (inside the printer) back to the left or center position before printing on other paper types.
Printing On Envelopes You can stack up to 10 envelopes in the sheet feeder or you can manually feed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL. The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.
Prepare the envelopes. ❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. ❍ Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. ❍ Remove any curling from the envelopes by holding the edge of the envelopes diagonally and bending them gently. ❍ Make sure the flaps of the envelopes are flat and not curled.
Insert the envelopes. ❍ Slide a stack of envelopes into the sheet feeder until it stops. ❍ Align the edge of the paper guide with the left edge of the stack of envelopes. ❍ Insert the envelopes with the print side up. ❍ Feed the top of the envelope (return address portion) into the sheet feeder first. ❍ Make sure the back flap is toward the sheet feeder. Now you can start your print operation.
Using Canon’s Specialty Papers This section provides guidelines for printing on Canon’s Specialty Papers and describes special procedures required for High Resolution Paper and Fabric Sheets. Specialty Paper Guidelines For transparency film, back print film, high gloss film, and glossy photo paper, follow these guidelines: ❍ When automatically feeding transparencies or back print film, remove each sheet after it is delivered. Do not allow film sheets to stack up.
❍ Do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. ❍ To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling the film. ❍ To avoid fading, do not expose the printed film to prolonged sunlight. ❍ Store unused papers and films flat. Do not remove papers from their protective packaging until you are ready to use them.
Keep the film rolled up for about five minutes. ❍ You may want to fasten the roll with a small piece of tape. Using the Paper Output Guides The output tray on your MultiPASS C5000 is equipped with paper output guides. When using the optional BC-22e Photo BJ Cartridge or BC-29F Neon BJ Cartridge to print on Canon’s High Resolution Paper HR-101, lift the paper output guides on both sides of the output tray. These guides help support the document as it exits the MultiPASS C5000.
❍ When the output guides are raised, the output tray can hold a maximum of 20 sheets. ❍ When you finish using the BC-22e Photo or BC-29F Neon BJ Cartridge with High Resolution Paper, lower the output guides to their original position. ❍ Always lower the paper guides when using the MultiPASS C5000 as a fax machine. The guides may cause paper to pile up and jam. Using the Cleaning Sheet Canon’s High Resolution Paper HR-101 is designed for high quality printing.
Insert the cleaning sheet. ❍ Insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder). ❍ Adjust the paper guide to the edge of the cleaning sheet. Chapter 2 Printing With the MultiPASS C5000 2-31 Printing Remove the two pieces of tape from the sheet.
To feed the sheet, press FUNCTION on the onetouch speed dial keypad. FUNCTION ❍ Press the < or > button until ROLLER CLEANING appears. ROLLER CLEANING ❍ Press START/COPY. The cleaning sheet feeds through the unit and ejects. Fabric Sheet FS-101 Fabric Sheet FS-101 for Canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheet.
Printing On a Fabric Sheet Set up the printer. ❍ Make sure the paper thickness lever is to the right position. Printing ❍ Make sure the paper support and paper output tray are extended. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Insert the fabric sheet. ❍ Insert the sheet with the cloth side out (toward you) and the open end up (away from the sheet feeder). ❍ Adjust the paper guide to the edge of the fabric sheet.
Using the MultiPASS 3 Desktop Manager The MultiPASS Desktop Manager is a full-featured Windows application that enables you to use your MultiPASS C5000 from your computer. The MultiPASS Desktop Manager coordinates the printing, PC faxing, and monochrome scanning functions of the MultiPASS C5000.
Starting the MultiPASS Desktop Manager When you start Windows or open the Desktop Manager, the MultiPASS Background is automatically started as well. The MultiPASS Background enables and monitors the communication between the Desktop Manager and the MultiPASS C5000. When you exit the Desktop Manager, you close only the Desktop Manager window. Any documents you have set up to PC fax or print remain active.
Exploring the MultiPASS Desktop Manager Window When you start the MultiPASS Desktop Manager, you see a screen similar to this: MENU BAR TOOLBAR FOLDERS LIST WORK AREA COMMAND BAR Menu Bar The menu bar contains commands that enable you to perform the various Desktop Manager tasks. Some of the commands can also be accessed by their corresponding icons on the toolbar or command bar. Toolbar The toolbar provides quick access to certain Desktop Manager tasks.
Folders List The folders list contains folders that store your fax and scan documents. The list contains both system-defined folders, provided automatically when you install the software, and user-defined folders. System-defined folders include In Box, Out Box, Scan, Sent Fax, and Trash. User-defined folders are folders you can create yourself.
You can use the command icons as follows: ❍ Drag a document to the command icon For example, you can drag a document to the Print command icon to start printing the document. The command icon signals its acceptance of the item by lighting up. If a document is dragged to a command icon that cannot perform the task, the mouse pointer displays as a no-entry icon (a red circle with a diagonal bar drawn through it).
Using the Desktop Manager Folders The Desktop Manager stores and organizes your fax and scan documents in folders. Only one folder can be open at a time. When you open another folder, the current folder automatically closes. System-defined Folders When you install the Desktop Manager, these system-defined folders are automatically available: In Box, Out Box, Scan, Sent Fax, and Trash.
Each job in the Out Box folder displays a system-assigned name: fax nnnn for a fax job, and print nnnn for a print job, where nnnn is a number of up to four digits which is unique within the Desktop Manager. You cannot rename a job in the Out Box folder. Scan The Scan folder stores all images you scan with the MultiPASS C5000 from the Desktop Manager. Each document displays a system-assigned name: scan nnnn, where nnnn is a number of up to four digits which is unique within the Desktop Manager.
When you install the Desktop Manager software, you are automatically provided an initial user-defined folder named My Folder. You can use this folder immediately for storing documents moved from the systemdefined folders. If you create additional folders that cause the folder list to grow beyond the visible list area, a vertical scroll bar displays. The scroll bar scrolls the entire list of system- and user-defined folders as a single entity.
The icon designates the document type as fax, scan, or modified. A modified document is a document where the fax cover page has been removed from a fax, or a multipage document that has been split into multiple documents. Sorting the Documents in the List Documents in the Out Box folder are listed by a combination of the date and time they were submitted for processing, any future scheduling time, and processing status. Documents in the other system-defined folders are listed in order of date and time.
To display the Address Book, select Tools from the Desktop Manager menu bar. Now click Address Book. The MultiPASS Desktop Manager displays the Address Book window: ADDRESS BOOK ENTRIES STATUS LINE COMMAND BUTTONS ❍ Address Book Entries Address Book entries are listed by row. The columns indicate the Address Book entry type (individual or group), name and address information, and phone and fax numbers. Address Book entries can be sorted based on a chosen column of information.
Working With Address Book Entries When open, the Address Book displays a list of the address entries you currently have set up, along with the corresponding information for each entry. The Address Book contains two types of entries: ❍ Individual An individual entry enables you to identify each individual to whom you repeatedly send faxes. When you send a fax, you can then specify the recipient for your fax from the entries listed in the Address Book.
Adding and Editing an Individual Entry When setting up an individual Address Book entry, you must specify the contact’s first and last names, and fax number. Optionally, if you want the information available for a fax cover page, you can provide the contact’s phone number, title, company, address, and any comments.
Enter the appropriate information. ❍ You must type at least a First Name or Last Name and a Phone or Fax number before you can click Add. ❍ You can enter 20 characters in the First and Last Name text boxes, 40 characters in the Company Name text boxes, and 32 characters in the Phone and Fax Number text boxes.
To add a group entry, click the New Group button on the toolbar. To edit a group, select the entry in the Address Book and click the Edit button. ❍ Enter or edit the name you want assigned to this group. ❍ In the Address Book list box, click the individual entry you want to add to the group and click Add. ❍ To remove an entry from the group, click the entry in the group list box and click Remove. ❍ In the Comments box, you can enter a note for this group entry. ❍ If adding a new group, click Create.
Importing an Address Book You may have an address book in another program that you want to use in the MultiPASS Desktop Manager. You can import your address book and use it in the Desktop Manager. You can import addresses from any ASCII text file containing information that is separated by a comma or tab. If the fields in the text file are separated by commas, the text file extension must be .CSV. If the fields in the text file are separated by tabs, the text file extension must be .TXT.
In the Import Address Book dialog box, specify the location and filename to import. Then click OK. ❍ In the Assign Field Names dialog box, the address information is listed in columns, with a column title that identifies the type of information within the column. The button above the column titles enables you to reassign the column titles where necessary. Assign the appropriate name to each column as the title. Click Import.
Exporting the Address Book You can export the Address Book from the MultiPASS Desktop Manager to an ASCII text file. The address information can be separated by either commas or tabs. If you choose to have the address information separated by commas, the text file extension is .CSV. If you choose to have the address information in the text file separated by tabs, the text file extension is .TXT.
Click Export. ❍ When the appropriate names appear at the top of each column, click Export. ❍ In the Export Address Book dialog box, select the file type (.CSV or .TXT), location, and filename for saving the file. Then click OK. Setting Up Your Speed Dial Assignments To set up speed dialing, you use the fax recipients set up in your Address Book, and assign the desired individual recipients to speed dial codes.
To set up your speed dialing assignments, select Setup from the Desktop Manager menu bar, and then click on the Speed Dial tab. Assigning an Individual Recipient to a Speed Dial Code ❍ In the Address Book list box, select the recipient that you want to assign to a speed dial code. ❍ Select the speed dial code to which you want to assign the Address Book, and click Add. To remove a recipient from a speed dial code: ❍ In the speed dial list box, select dial assignment, and then click Remove.
Defining a Group Speed Dial Code You’ll want to assign multiple recipients to a speed dial code when you will be sending plain paper faxes to this group. If you will be PC faxing, you can set up the group in your Address Book. See page 3-13 for details. To assign two or more recipients to a speed dial code: ❍ On the Speed Dial tab, make sure the desired recipients for your group are set up as individual speed dial assignments.
❍ In the Speed Dial list box, select the first recipient and click Add. Repeat this procedure until the desired recipients are included in the Member(s) list box. ❍ To remove a member from the group, select the member in the Member(s) list box and click Remove. ❍ When all the desired members are listed in the Member(s) list box, click OK to save your group. ❍ To close the dialog box without saving your group, click Cancel.
Viewing a Fax Listed in the Fax Log In the Fax Log dialog box, double-click the fax document listed. The document displays in the Desktop Manager Document Viewer. For information on using the Document Viewer, refer to Chapter 7, Working With Documents in the Desktop Manager. Printing the Fax Log In the Fax Log dialog box, click Print. In the Print dialog box, specify the desired print options and click OK. The report provides a hard copy of the Fax Log information displayed in the Fax Log dialog box.
Sending Faxes With 4 the MultiPASS C5000 You can use the MultiPASS C5000 to send paper faxes or PC faxes. PC faxing is the ability to send a fax from an application without first printing the document. Using the MultiPASS C5000 and the MultiPASS Desktop Manager, you can PC fax documents from any Windows application that supports printing. Before sending faxes, you may want to set up the numbers you plan to use for automatic dialing methods such as one-touch speed dialing.
Sending a Document The MultiPASS C5000 starts sending a document while it is being scanned into memory. When scanning a multipage document, the unit calls the other party after the first page is scanned. Once connection is made, the MultiPASS C5000 begins to transmit the information while the remaining pages are being scanned. This is called Memory Sending. Regular Dialing Feed the document. ❍ Place the document face down in the Automatic Document Feeder (ADF). See page 1-14.
Press START/COPY. The MultiPASS C5000 begins scanning the document, and dials the number. TX ❍ After a few seconds, the display shows the transaction number for the fax. This is a unique number the MultiPASS C5000 assigns to the document and uses to identify the document in transaction reports: TX/RX NO. 0001 SCANNING P.001 CALLING TEL = 11234567899 The display continues to show these displays in order while the fax is being sent.
The MultiPASS C5000 automatically redials if the receiving fax does not answer, if the line is busy, or if a transmission error occurs. You can specify the number of times it redials using the Automatic Retries option in the Send Fax dialog box of the MultiPASS Desktop Manager (see page 8-4). If all redial attempts fail, the MultiPASS C5000 beeps intermittently for a few seconds. If this happens, check the fax number and try sending the fax again.
Use automatic dialing. ❍ Press the one-touch speed dialing button (1 through 6) assigned to the number you wish to fax to; the name assigned to that button is displayed. CANON FAX BACK OR ❍ Press CODED DIAL and enter the appropriate two-digit coded speed dialing code. CCSI/MKT ❍ If you make a mistake, press STOP. Then press the correct one-touch speed dialing button or press CODED DIAL and re-enter the code. Press START/COPY.
Sending a Document Using Group Dialing If you frequently send plain paper faxes to the same group of people, you can use the MultiPASS Desktop Manager to assign a “group” of numbers to a speed dial code. See page 3-20. Feed the document. ❍ Place the document face down in the ADF. DOCUMENT READY Choose the group you wish to send to. ❍ Press the one-touch speed dialing button or press CODED DIAL and the code under which you registered the group. 02 CANON GROUP Press START/COPY. SCANNING P.
❍ If there is no group registered under the one-touch speed dialing button or the two-digit code, the LCD displays the NO TEL # message. Make sure you entered the correct number and that the group has been registered correctly to a speed dial code. See page 3-20. ❍ If you make a mistake when dialing, press STOP. You can then try again. Redialing Manual To start dialing again, just press REDIAL. The MultiPASS C5000 redials the previous number you dialed with the numeric buttons.
To Cancel Automatic Redialing To cancel automatic redialing, press the STOP button. However, you cannot cancel redialing while the LCD displays AUTO REDIAL (the unit is waiting to redial). In this case, wait until dialing begins and then press STOP to cancel redialing. The MultiPASS C5000 asks you to confirm: CANCEL? *YES #NO To cancel the redialing, press *. The MultiPASS C5000 beeps and the LCD displays: TX/RX CANCELLED TX/RX NO.
Manual Sending If you would like to speak with the other party before sending a fax to them, you may do so; this is called manual sending. To use manual sending, you must have a teleph one connected to the MultiPASS C5000. Feed the document. ❍ Place the document face down in the ADF. DOCUMENT READY Pick up the telephone and dial the other party’s fax number. TEL= 4567899 Converse with the other party. ❍ If a person answers, you can converse normally.
Messages Displayed During Sending When sending a document, the MultiPASS C5000 displays the following messages as the call progresses. TRANSMIT TX/RX NO. XXXX When it is finished sending the document, the MultiPASS C5000 beeps once; the LCD displays: TRANSMITTING OK Cancel Sending To stop sending before a fax is complete, follow these steps: Press STOP. ❍ If you are sending manually, the transmission is cancelled immediately. ❍ If you are sending from memory, the LCD displays: CANCEL Press * or #.
Sending a Document to More Than One Location (Sequential Broadcasting) Sequential broadcasting sends one document to more than one location. You can send to a total of 57 destinations as follows: One-touch speed dialing Coded speed dialing Regular dialing (numeric buttons dialing) = up to 6 destinations = up to 50 destinations = 1 destination only You can enter the one-touch and coded speed dialing numbers in any order.
Dial the other party’s number. TEL= 4567899 ❍ Simply enter the numbers one after the other: press the desired one-touch speed dialing button or press CODED DIAL followed by the two-digit code. ❍ If you are sending to group dialing destinations, use the one-touch speed dialing buttons and the CODED DIAL button (along with the two-digit codes) to enter the groups. ❍ You must press the second speed dialing number within five seconds of pressing the first one.
❍ The MultiPASS C5000 begins the operation approximately ten seconds after you press the last button (five seconds if you press only one button) even if you do not press START/COPY. ❍ The MultiPASS C5000 dials the destinations in numerical order starting with the coded dial numbers, then the onetouch numbers, and finally the regular-dial number (regardless of the order in which you entered the numbers). ❍ To cancel a transmission, press STOP during the dialing or transmission.
The MultiPASS C5000 has three resolution settings: ❍ FAX STANDARD Fax standard resolution (203 × 98 dpi) is adequate for most text documents. ❍ FAX FINE Fax fine resolution (203 × 196 dpi) is suited for documents with fine print (smaller than the print in this sentence). ❍ FAX PHOTO Fax photo resolution (203 × 196 dpi, with halftones) is for documents that contain photographs.
Press the B&W FAX/COPY button. ❍ The LCD shows the current resolution. Press the B&W FAX/COPY button again. ❍ Press B&W FAX/COPY once or twice more to display the resolution you want (FAX STANDARD, FAX FINE, or FAX PHOTO). FAX STANDARD FAX STANDARD FAX FINE FAX PHOTO ❍ After about five seconds, the LCD returns to Standby mode. FaxTel Setting the Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document.
Sending PC Faxes You can create and send a PC fax from any Windows application that supports printing or you can create a fax in the MultiPASS Desktop Manager. You can PC fax the document immediately, send it at a specific time, or hold it in the Out Box to be sent at a future time. Sending a PC Fax From a Windows Application Create a PC fax document. ❍ Open the Windows application. Open the Print window in the application.
Complete the information in the dialog box. ❍ The Send Fax dialog box appears: ❍ Choose individuals or fax groups from the Address Book list on the left by clicking a name and clicking the Add button. • To remove a name from the Recipients list, click the name and click the Remove button. • To add a new entry to the Address Book, click New. ❍ For a single, one-time recipient, enter the appropriate information in the Last Name, First Name, Company, Prefix, and Fax Number boxes.
❍ To have the fax deleted after you send it, click Delete after Sending. ❍ To send the fax with any annotations that were added to the document using the MultiPASS Desktop Manager Document Viewer, click Include Annotation. ❍ To add a reference comment for the fax log, enter the text in the Log Note box. To send the PC fax, click Send Now, Send Later, or Hold. ❍ Send Now Sends the document right now. ❍ Send Later Saves the document in the Out Box.
Identifying the Fax Sender You can enter your name and phone number in the From and Phone boxes. After sending the first PC fax, this information is automatically displayed the next time you send a PC fax. You can change the fax sender information as needed. Entering a Memo You enter a memo to be included on the fax cover page. The memo appears on the cover page if the cover page is designed to include it.
Creating a Fax Memo in the MultiPASS Desktop Manager You can create and send a Fax Memo that consists of a coversheet with a message you type. This allows you to quickly send a memo without using another Windows application. Simply choose Fax Memo from the File menu. The Send Fax dialog box appears: Specify this information exactly like you do for a regular PC fax. See page 4-17.
Preparing the Cover Page Background The cover page background provides the permanent information and any graphics you want included on your cover page. You then position the variable fields in the appropriate locations on the background. For example, for your background, you may want to include heading text that provides your company name and address information, labels for the variables fields (such as To: and From:), and one or more graphics that may represent your company logo or your signature.
Open and save the document. ❍ Locate the held fax document and open it in the Document Viewer. • Double-click the document, select the document and click Open Document on the File menu, or drag the document to the Open Document button on the toolbar. ❍ With the document open in the Document Viewer, export the document in a TIFF file format. • On the File menu, click Export. In the Export dialog box, specify the drive, directory, filename, and file type for saving the document. Click OK.
❍ From the MultiPASS Desktop Manager: On the Tools menu, click Cover Page Designer. Using the Cover Page Designer The Cover Page Designer window consists of the following components. MENU BAR TOOLBAR Sending Faxes VARIABLES BIN LAYOUT AREA Menu Bar The menu bar contains commands that enable you to create, edit, and print your fax cover page. Some commands can also be accessed by their corresponding buttons on the toolbar.
Toolbar The toolbar provides you quick access to commands needed to create, edit, and print a fax cover page. NEW COVER OPEN PRINT ITALIC ALIGN BOTTOM ALIGN RIGHT UNDERLINE BOLD SAVE ALIGN LEFT ALIGN TOP In addition to the buttons, the toolbar also provides you with dropdown list boxes that enable you to select a font and font size for the text of a variable field. Variables Bin The variables bin contains the fields of information you want to include on the cover page for your fax.
Add variable fields. ❍ In the layout area, where the black-and-white background is now displayed, insert the variable fields you want to include with the fax. (See below for details.) ❍ Position the fields in the desired locations on your background. ❍ Optionally, adjust the appearance of each field as necessary. (See page 4-26 for details.) Save your cover page. ❍ When you have completed the cover page design, click Save on the File menu or toolbar.
To insert a field: ❍ Drag a field from the variables bin to the desired location in the layout area. ❍ On the Insert menu, click the field you want to insert. Then position the cursor at the desired location in the layout area and click to place the field. Adjusting the Appearance of the Fields Once you have placed the desired variable fields into the layout area, you can adjust the appearance of any field. You can resize, move, or delete a field.
Resizing a Field With the exception of the Memo field, most of the variable fields consist of a single line of text. If the variable information to be placed in the field is longer than the field size, the text does not automatically wrap onto a next line. The text is truncated to fit the length of the field. For this reason, you may want to resize a field to ensure the full line of text is visible on the cover page for the fax.
Aligning fields When placing the variable fields in the layout area, you can align two or more selected fields, based on the position of the first field you select. The first field selected in the set of fields to be aligned is the anchor for the alignment. Fields that are placed in a column can be aligned on the right or left border of the first field you select. Fields that are placed in a row (one next to the other) can be aligned on the top or bottom border of the first field you select.
To save the changes under the same name: ❍ Click Save on the File menu or toolbar. To save the changes under a different name: ❍ On the File menu, click Save As. In the Save Cover Page Template dialog box, specify the name of the cover page, and click OK. (This retains the opened cover page under its original name.) To rename the originally opened cover page: ❍ On the File menu, click Rename. In the Rename dialog box, specify the new name and click OK.
With the Cover Page Designer open, on the File menu, click Print Setup. ❍ In the Print Setup dialog box, specify your print options and click OK. Preview before printing. ❍ With the cover page open, on the File menu, click Print Preview. ❍ To print the cover page, click Print. ❍ To enlarge or reduce the view size, click Zoom In or Zoom Out. ❍ To close the preview window, click Close. ❍ Because a cover page is not typically more than one page, you will not use the remaining commands.
Print the cover page. ❍ With the cover page open, click Print on the File menu or toolbar. Sending Faxes ❍ Complete the Print dialog box and click OK.
4-32 Sending Faxes With the MultiPASS C5000 Chapter 4
Receiving Faxes 5 The MultiPASS C5000 has four Receive Modes: ❍ Fax Only Mode ❍ Fax/Tel Mode ❍ Manual Mode ❍ Answer Machine Mode You set the Receive Mode during the MultiPASS installation procedure. (See your Quick Start Guide for details.) You can change the Receive Mode and the Receive Fax options through the MultiPASS Desktop Manager. See page 8-7 for details.
Receiving Documents Automatically—Fax Only Mode When you set up the MultiPASS C5000 for a dedicated fax line, the unit automatically receives the document whenever a call comes over the fax line. If a voice call comes in, the caller will hear the fax tone. Receiving Both Documents and Telephone Calls Automatically—Fax/Tel Mode In Fax/Tel Mode, the MultiPASS C5000 monitors all incoming calls over the telephone line.
Receiving Documents Manually—Manual Mode You will want to set your MultiPASS C5000 to receive documents manually when you want to personally check each incoming call to see if it is from a fax or from a person. You must have a telephone attached to the MultiPASS C5000. When the MultiPASS C5000 rings, pick up the telephone. ❍ If you hear a person’s voice, start your conversation.
Use the telephone to receive manual calls as follows: 1. When you answer a call and hear a long beep or silence, a fax is being sent. 2. Enter the two-digit ID code on your telephone (the default code is 25). Wait for five seconds, then hang up. The MultiPASS C5000 then begins receiving the document.
Using the MultiPASS C5000 With an Answering Machine Follow these guidelines when using the MultiPASS C5000 with an answering machine: ❍ Set the answering machine to answer on the first or second ring. ❍ If the MultiPASS C5000 runs out of paper or ink in Answer Machine Mode, it receives all faxes into its memory. The faxes then print automatically when you add paper or replace the BJ cartridge.
The MultiPASS C5000 can store up to 42 letter-size pages (based on the CCITT No. 1 chart) or 20 separate documents. The LCD display shows REC’D IN MEMORY alternating with the error message when the memory contains documents. The MultiPASS C5000 will automatically print the contents of memory when you correct the problem. After printing the document(s) stored in memory, the MultiPASS C5000 erases the document(s) from memory.
Receiving Faxes to the MultiPASS Desktop Manager When your computer is on, you can automatically receive incoming faxes to the MultiPASS Desktop Manager. When your computer is off, the MultiPASS C5000 stores received faxes in its memory until you either print them or you turn on the computer. When you turn on the computer, you can send the faxes to the MultiPASS Desktop Manager. The MultiPASS C5000 can also print incoming faxes directly.
Printing a Received Fax When Your Computer Is Off When a document is in its memory, the MultiPASS C5000 displays the message REC’D IN FILE and alternately flashes the date. To upload the fax to the MultiPASS Desktop Manager, simply turn on the computer. If you want to print a fax that is stored in memory in the MultiPASS C5000 without turning on the computer, follow these steps: On the MultiPASS C5000, press the FUNCTION key. Press < or > on the one-touch speed dialing keypad. Press START/COPY.
Using the Distinctive Ring Pattern Detection (DRPD) Feature Some phone companies offer a distinctive ring pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line. If your phone company offers such a service, you can have both a fax number(s) and a telephone number(s) for your MultiPASS C5000 using only one telephone line. Your MultiPASS C5000 will automatically detect incoming calls.
How DRPD Responds to Calls When there is an incoming call, the MultiPASS C5000 checks the incoming ring pattern and determines the type of pattern being received. The MultiPASS C5000 may require up to 10 seconds to determine the pattern type. During this time, any telephone device connected to the MultiPASS C5000 will not ring if Silent Receive is enabled. After the pattern is detected, the MultiPASS C5000 reacts according to how you registered the setting.
You can use the MultiPASS C5000 as a color scanner and a color copier. This chapter describes: ❍ Setting the document feed lever ❍ Scanning documents with the MultiPASS C5000 ❍ Copying documents using the operator panel ❍ Copying documents using Pagis Setting the Document Feed Lever To scan or copy, you set the document in the Automatic Document Feeder (ADF). See the instructions starting on page 1-13 for details.
Scanning With the MultiPASS C5000 You can use the MultiPASS C5000 to scan in either color or black and white. To scan in color, you must use Pagis for MultiPASS or another TWAIN-compliant software application that supports color scanning. To scan in black and white, you use Pagis for MultiPASS or the MultiPASS Desktop Manager.
In this window you specify: ❍ Save In Specifies where you want to store the scanned image. ❍ File Name Specifies the name of the file to be assigned to the scanned image. Click on Properties to specify additional scanning attributes. The Scanner tab looks similar to this: The Page Refinements tab looks like this: Chapter 6 Scanning and Copying With the MultiPASS C5000 6-3 Scanning and Copying ❍ Page Type Specifies the type of page you are scanning. The default is Photograph.
After specifying the scanning properties, click on the Scan button to scan the image. You see a screen similar to this: When scanning is complete, Pagis displays the image in the Scanner window. You can Save the image in the Pagis Inbox, Discard the image, or send the image (SendTo) to an item in your Windows 95 Send To menu. Scanning a Document Into the MutliPASS Desktop Manager You can also use the Monochrome Scan option of the MultiPASS Desktop Manager to scan in black and white.
Click the Scanner icon. In the Main tab, you specify the scan options for your document. ❍ Place the document face down in the ADF. Scanning and Copying Feed the document. ❍ You can also click Monochrome Scan from the Tools menu. ❍ Scan Mode Selects the type of image you are scanning: Black and White—Scans an image at one bit per pixel. Grayscale—Scans an image at eight bits per pixel; when scanning a color image in black and white, this option retains the greatest tonal range.
❍ Scan Resolution Selects the resolution in dots per inch: 150 dpi 200 dpi 300 dpi 400 dpi Custom Generally, a higher resolution provides better image quality. ❍ Selection Defines the size of the image you are scanning and the scale (enlarging or reducing). In the Preferences tab, you specify preferred options. ❍ Use Text Enhanced instead of Black and White for OCR software This option is designed for use with OCR (Optical Character Recognition) software.
Scanning and Copying In the C5000 tab, you specify options for a Black & White scan. ❍ Page Size Specifies the size of image you are scanning. ❍ Black & White Options Specify the Threshold, Brightness, and Contrast of the image. In the Black & White Options list box, select the desired option: Threshold Provides a high contrast evaluation of the image in terms of black and white only. Halftone Simulates the tonal range of an image with a precise pattern of lines and dots.
To start the scan, click the Preview or Scan button. ❍ If you click Preview, the image is displayed in the ScanGear window. You can adjust the properties of the images as needed for the final scan, such as: • • • • • • • Crop the image Reverse the color or tone Mirror the image Rotate the image Scale the output size Adjust the tone Adjust the contrast/brightness of a black and white image When you click Scan, the scanned image is stored in the Scan folder with an assigned number such as SCAN_19.
You can use the MultiPASS C5000 to scan documents directly into a Windows application that supports a TWAIN interface (such as Adobe® PageMaker®). Some applications allow multiple page scans, while others do not. If you are unsure whether your Windows application supports this feature, refer to your user documentation for the application. The following instructions summarize the procedures for scanning an image.
Copying Documents Using the Operator Panel One of the convenient features of the MultiPASS C5000 is its ability to make high-quality copies. You can make up to 99 copies of one document at a time. N ❍ It’s a good idea to use the optional BC-20 Black BJ Cartridge when you make black and white copies. ❍ Make sure the optional BC-22e Photo Color BJ Cartridge is not installed in the MultiPASS C5000 when you are making copies. Feed the document. ❍ Place the document face down in the ADF.
❍ To change the copying resolution for color copying, press the COLOR COPY button. Scanning and Copying Change the resolution if necessary. COLOR FINE COLOR DRAFT COLOR SNAPSHOT ❍ To change the copying resolution for black and white copying, press the B&W FAX/COPY button. B&W TEXT B&W PHOTO N ❍ When copying in color: • Use COLOR FINE resolution for 360 x 360 dpi; this results in a much better quality reproduction, but takes longer than other settings. • Use COLOR DRAFT resolution for 180 x 360 dpi.
Select Reduction mode if necessary. Enter the number of copies. ❍ To reduce the size of the copies, use the < and > buttons to select the reduction percentage you want (70%, 80%, 90%, or 100%): COPY 80% 01 COPY 100% 02 ❍ To make multiple copies, use the number buttons to enter the number of copies (up to 99). Press START/COPY. COPY ❍ To stop copying at any time, press STOP. You may need to lift the operator panel to remove the document (see page 10-3 for details).
Copying Documents Using Pagis Scanning and Copying You can copy documents in color or in black and white using Pagis for MultiPASS. You can select the Copy option from the Pagis toolbar: COPY BUTTON You can also select Pagis for MultiPASS from the Programs list—Click Start, Programs, and then Pagis for MultiPASS. From the Pagis dropdown list, you select Pagis Scan Tool. When the Pagis Scan Tool window is displayed, click on the Copier tab.
You can specify these options: ❍ Reduce/Enlarge Specifies a reduction or enlargement of the original image. ❍ Enhance Text and Pictures Uses page segmentation on the scanned original to optimize the text and picture quality in the copies. ❍ Collate Copies Collates copies when copying multiple pages. ❍ Color Copy Selects a color copy. If not checked, copy is black and white. After specifying the copier properties, click on the Copy button to scan the image.
Working With Documents in the Desktop Manager 7 This chapter contains information and instructions for managing, manipulating, and modifying your documents in the MultiPASS Desktop Manager.
Managing Your Documents in the Desktop Manager Once you send a PC fax, receive a fax, or scan an image, the resulting document is available in the Desktop Manager. You can perform a variety of tasks with and on your documents, as described in this chapter. Selecting Documents in the Desktop Manager To work with a document, you select it in the open folder. Simply click the document name in the list. Printing a Document in the Desktop Manager You can print a document from any folder in the Desktop Manager.
❍ A copy of the document to be printed is sent to the Out Box folder. The job is assigned a unique name. When printing is complete, the copy is automatically deleted from the Out Box folder. N Annotations will not be printed. To print a document with annotations, you must print from the Viewer. See page 7-11 for details on Annotating a Document.
Each job in the Out Box folder displays with a system-assigned name. A job remains in the Out Box folder until it is successfully processed or deleted. You cannot rename a job in the Out Box folder, or move the job to another folder. You can select a job in the list to review information about that job in the status bar. This information includes the name of the original document from which the job came, as well as the reason the job failed (if it did).
• The MultiPASS C5000 is busy with another task, and thus unable to transmit the PC fax, or • The receiving fax line is busy. The Desktop Manager continues to try sending the fax until the transmission is successful or the Desktop Manager exceeds the defined number of retries. If a job cannot be completed successfully within the specified number of retries, the job is marked with a Failed status. The job remains in the Out Box folder until you reprocess or delete it.
Stopping an Active Job If necessary, you can stop the active job from processing. When you do so, the Desktop Manager retains the job in the Out Box folder as a stopped job. You can later reprocess or delete the job. To stop an active job, open the Out Box folder and click Stop on the Edit menu or toolbar.
Creating a Folder To better organize your documents in the MultiPASS Desktop Manager, you can create additional folders. When you create a new folder, you assign a unique name. Documents in Desktop Manager From the File menu, click New Folder. Name the folder. ❍ In the Create Folder dialog box, enter the desired name of your new folder and click OK.
Renaming a Document or Folder You can rename a user-defined folder or a document at any time. Folder names must be unique within the Desktop Manager. Document names must be unique within a folder. Whenever you attempt to rename a folder or document, the system verifies whether the new name is unique. In the event of a conflict, the system alerts you of the conflict. A folder or document name can contain blank spaces. ❍ To rename a document, click the document. Then, on the File menu, click Rename.
Emptying the Trash Folder If you moved documents to the Trash folder, the documents remain in the folder until you move them again to a user-defined folder, delete them individually, or empty the Trash folder. As you move more documents to the Trash folder, more space is used on your hard disk for storing the documents. To prevent out-of-date documents from unnecessarily using space on your disk, you should periodically review your Trash folder and remove the documents no longer needed.
Exporting a Document You can export a document in the Desktop Manager, saving it to a drive and directory you specify. When you export a document, you save a copy of the original document. You can save the document in monochrome TIFF file format. To export a document: 1. Open the folder with the document you want to export. 2. Drag the document to the Export Tiff File button on the command bar. OR Click the document you want to export and, on the File menu, click Export Tiff. 3.
Annotating a Document Documents in Desktop Manager You can open a document to view its contents, and annotate it with notes, highlighting, stamps, or graphics (line/arrow, rectangle, circle). Although you can save the document with your annotations, any annotations you make are only added markings placed on the original document. The original contents of the document remain intact. If you choose to fax or print the modified document, you have the option not to include the annotations with the document.
Open the document in the Document Viewer. ❍ Double-click the document. ❍ Select the document you want to open. On the File menu, click Open Document. ❍ Drag the document to the Open Document button on the toolbar. Annotate the document. ❍ With the document open in the Document Viewer, adjust the size of your view of the document as needed. ❍ Create the desired annotations on your document. ❍ On the File menu, click Save to save the annotations with your document in the Desktop Manager.
Features of the Document Viewer Window MENU BAR TOOLBAR ANNOTATION PANEL Documents in Desktop Manager DOCUMENT DISPLAY AREA PAGE PANEL STATUS BAR ❍ Menu Bar The menu bar contains commands that enable you to perform various tasks with your document. Some of the commands can also be accessed by their corresponding buttons on the toolbar.
❍ Toolbar The toolbar provides you quick access to performing certain Document Viewer tasks. In circumstances where a task is not possible, the toolbar button is unavailable, appearing dimmed. FIT TO WINDOW ROTATE RIGHT FIT TO WIDTH ZOOM IN ROTATE 180° ROTATE LEFT SCROLL ANNOTATION PANEL ZOOM OUT In addition to the buttons, the toolbar also provides you with a drop-down list box that enables you to select a display size for your document.
❍ Page Panel The page panel contains a number of buttons, one for each page in the document you are currently viewing. The page panel provides a quick visual indication of the number of pages in the document and a method for moving to another page. The page panel normally displays along the bottom edge of the Document Viewer window, above the status bar.
Adjusting the Display Size The Document Viewer offers different levels of magnification to enable you to work at the most comfortable size for your document. You can zoom in and out at predefined increments, or specify a particular size or scale. You can use the Fit to Width option which fills the width of the window with your page display, or Fit to Window which adjusts the document image size so that the entire document is visible within the window.
Paging Through Your Document For multipage documents, you can move to the next or previous page, or a particular page you specify. To page through your document: ❍ Click Next Page or Previous Page on the View menu or toolbar. Documents in Desktop Manager ❍ On the View menu, click Go to Page. On the Go To Page dialog box, enter the page number you want to display and click OK. ❍ Click the page on the Page Panel.
Adding Annotations to Your Document The following sections describe the various ways you can annotate your document. Adding a Sticky Note You can add a text note on any portion of your document. When you do so, you can choose the text attributes: font, font size, and special effects (boldface, italic, underline, strikeout). Sticky notes always appear as black text on a yellow background. You can type any text that you want for the note, editing the note later if necessary.
To edit the text in a sticky note: 1. Make sure the Sticky Note tool is selected on the annotation panel. 2. Move your mouse pointer over the sticky note. The cursor changes to an insertion point. 3. Click at the location where you want to make your changes. 4. Edit the text as needed. You can conceal a region of your document to hide certain areas. For example, you can hide a paragraph before you fax the document to a business contact.
Inserting a Stamp You insert a stamp to place a bitmap image on the displayed page of your document. The Desktop Manager contains a library of available stamp images, stored as .BMP files that were installed with the Desktop Manager. You can use only those stamps installed with the Desktop Manager. To insert a Stamp: 1. On the annotation panel, click the stamp tool. You see this dialog box: 2. In the Choose Stamp dialog box, select the desired stamp from the list box and click Accept. 3.
Highlighting Your Document You can add a color highlight to the text or other images in your document. You select a color and draw a rectangular highlight over the desired area. All highlight colors are transparent and display as the color you selected. When you print the document, the highlighted region prints as gray shadings. To highlight your document: 1. On the annotation panel, click the Hilite tool. Documents in Desktop Manager HILITE TOOL 2. Select the color of the highlighting. 3.
2. Select the color and width of the line for the object you are drawing. For an arrow or line, also select the particular style you want to use. 3. At the desired location on the displayed page, drag the cursor to draw the object. A dotted line displays to show you where the drawn object will be placed. When you release the mouse button, the object is created. Showing and Hiding Your Annotations As you add annotations to your document, you can turn the display of the annotations on and off for viewing.
Moving an Annotation You can move an annotation currently displayed from its present position in your document to another. You can also change the layering order of annotations that occupy the same position. Normally, an annotation you add to the document in the same position as a previously added annotation is layered on top. As needed, however, you can move the background annotation to the front, or the foreground annotation to the back.
To copy and paste an annotation: 1. Select the annotation to be copied and click Copy on the Edit menu or toolbar. 2. With the annotation copied, click Paste on the Edit menu or toolbar. 3. Move the pasted annotation to the desired location in your document. Saving All or Part of a Base Page of Your Document You can select the original base page, or a region of the page, and save the selection to a bitmap (.BMP) file.
Removing an Annotation If you decide you no longer want an annotation to appear in your document, you can remove the annotation, either permanently or by moving it to the clipboard. To remove an annotation, select the annotation and do one of the following: ❍ To delete the annotation permanently, press the Delete key. Exporting the Document You can save a copy of the document currently open in the Document Viewer to a file on a specified drive and directory.
Adjusting the Document Viewer Default Options As you work in the Document Viewer, you can change the options that affect your view of the open document, such as the size and lightness or darkness of the image. However, if you have view settings that you generally prefer to use in most situations, you can define default settings. These settings are activated when you first open the Document Viewer. To adjust the initial Document Viewer options: 1. On the File menu, click Initial Options. 2.
Setup and Other Utilities in the 8 Desktop Manager This chapter contains information and instructions on changing your MultiPASS C5000 setup options in the Desktop Manager, and using other Desktop Manager utilities.
Setting Up MultiPASS C5000 Options in the Desktop Manager The Desktop Manager contains Setup options that define the operation of your MultiPASS C5000. When you first install the Desktop Manager, the Setup options are set to default settings that enable you to begin using your MultiPASS C5000 with the Desktop Manager immediately. However, you can change the option settings as needed. To change Setup options in the Desktop Manager: 1. From the Setup menu, click the group of setup options you want to change.
❍ Date Format and Display Language Select the format in which you want to enter the date and the language you want to see in the Desktop Manager screens. ❍ Document Deletion Select this option if you want to be prompted each time you delete a document from the Desktop Manager. ❍ Telephone Select this option if you have attached a telephone to your MultiPASS C5000. With this option selected, you can use the Desktop Manager to dial a phone number.
Setting Up Send Fax Options ❍ Fax Information You specify the information that displays as the header for a PC fax: your name, company name, and your fax number. Initially, this information was set up when you installed the Desktop Manager. ❍ Phone Line You specify the dialing method the MultiPASS C5000 will use: touchtone or rotary pulse. You also specify any prefix used to access an outside phone line. Initially, this information was set up when you installed the Desktop Manager.
Restoring the Default Settings If, after making changes, you decide to restore the default settings for the options, click the Use Defaults button. Setting Up Advanced Send Fax Options Setup and Utilities Desktop Manager When you click on the Advanced button on the Send Fax tab, you see this dialog box: ❍ Speed You set the transmission speed used to send faxes. The higher the setting, the faster the transmission. If you experience problems when sending faxes, try a lower speed setting.
❍ Auto Start Send When you select this option, the MultiPASS C5000 starts scanning automatically five or ten seconds after you enter a phone number. When you don’t select this option, you must press START/COPY to scan the document, or the unit returns to standby mode after 60 seconds. ❍ Off Hook Alarm You select this option to turn on the alarm if the telephone’s handset is off hook. ❍ Image You select a contrast setting that determines the level of contrast in the faxes you send.
❍ Paper Size and Reduction You specify the size of paper in the sheet feeder and whether you want an incoming fax reduced (approximately 98%) to ensure the contents fit on the paper on which it is printed. ❍ Answer You specify the Receive Mode. Initially, you set the Receive Mode when you installed the Desktop Manager. You use the Silent Receive option to specify whether the optional telephone should ring when you receive a call.
❍ Receive Conditions You specify how the system should handle an incoming fax under the following conditions: • If your computer is turned off: You set the MultiPASS C5000 to print the fax or save the fax in its memory. • If your computer is turned on: You set the MultiPASS C5000 to move (upload) the fax to the Desktop Manager on your computer, or to print the fax.
❍ Speed You set the transmission speed used to receive faxes. The higher the setting, the faster the fax is received. If you experience problems when receiving faxes, try a lower speed setting. ❍ Error Correction (ECM) You select this option to reduce system and line errors when receiving a fax. With this option selected, the system checks each incoming fax for lost data.
• Default Action if No Answer to Telephone You set this option to Receive if you want the MultiPASS C5000 to handle an incoming call, detected as a telephone call that is not answered, as an incoming fax. If no fax is received, the line is then disconnected. If you set this option to Disconnect, the MultiPASS C5000 automatically disconnects the unanswered call without switching to try and receive a fax.
On the Speed Dial tab, you can set up fax numbers for speed dialing with the MultiPASS C5000. You use the fax recipients set up in your Address Book, and assign the desired individual recipients to speed dial codes. If the recipient has not yet been set up in the Address Book, you can add the recipient while creating speed dial assignments. You can also set up a group speed dial by assigning two or more individual speed dial assignments to a single speed dial assignment.
Making a Phone Call From the Desktop Manager You can use the MultiPASS C5000 and Desktop Manager to dial telephone calls if: ❍ You have a telephone attached to the MultiPASS C5000. ❍ You enabled the Telephone Attached to Unit option on the Preferences tab in the Setup Options dialog box in the Desktop Manager. (See page 8-3.) You can place a call to any individual you want, whether or not the individual has been set up in the Address Book.
In the Phone dialog box, enter the phone number you want to call. ❍ You can enter the phone number in the Prefix and Phone boxes, or select an Address Book entry. ❍ When you enter the phone number, you use the applicable numeric characters and any valid characters that separate the different segments of the phone number. For example, you can use 0 through 9, dash (-), or parentheses (). Other characters are also available for entering a phone number.
Using the Status Monitor The Status Monitor is a utility that enables you to track the current status of the MultiPASS C5000, incoming and outgoing faxes, print and scan jobs, and any error conditions needing your attention. You can open the Status Monitor either from the Windows desktop or the MultiPASS Desktop Manager. The Status Monitor displays as a button and can also display as a window.
Status Messages The Status Monitor reports the following statuses for the MultiPASS C5000. ❍ Idle The MultiPASS C5000 is currently inactive. ❍ Scanning The MultiPASS C5000 is scanning an image. The Status Monitor window displays the number of the page currently being scanned. ❍ Printing The MultiPASS C5000 is printing a document. The Status Monitor window displays the number of the page currently being printed. ❍ Sending Fax The MultiPASS C5000 is sending a fax document.
Closing the MultiPASS Background The MultiPASS Background is a utility that monitors and controls activity between your computer and your MultiPASS C5000, including: ❍ Input and output (such as sent and received faxes) to and from the Desktop Manager ❍ Output (print and PC fax activity) from Windows applications. When you installed the Desktop Manager, the MultiPASS Background was placed in the Windows StartUp group and is automatically opened when you open Windows.
Removing MultiPASS Background From StartUp Closing the MultiPASS Background does not remove it from the Windows StartUp group. If you have disconnected your MultiPASS C5000, the next time you start Windows, the MultiPASS Background will try to open. At that time, the MultiPASS Background will be unable to detect the device, displaying an error message. Click OK to close the message dialog box. The MultiPASS Background closes automatically, since it cannot detect the MultiPASS C5000 device.
Restarting the MultiPASS Background If you reconnect the MultiPASS C5000 to the port and want to begin using the Desktop Manager again, the MultiPASS Background is restarted automatically when you open the Desktop Manager. You can also open the MultiPASS Background without opening the Desktop Manager. To restart the MultiPASS Background in Windows 95: 1. On the Windows desktop, click Start and then point to Programs. 2. On the Programs menu, point to Canon MultiPASS C5000. Then click MultiPASS Background.
Disconnecting the MultiPASS C5000 You can disconnect the MultiPASS C5000 if you want to use the parallel port for another purpose. Before disconnecting your unit, be sure to close the MultiPASS Background. 1. Turn off your computer. 2. Unplug your computer from all electrical sources. 3. Unplug the MultiPASS C5000 from all electrical sources. 4. On the back of your computer, remove the cable connector from the parallel printer port. 5.
2. When prompted in a dialog box, click Yes to view the log file. 3. In the MultiPASS Diagnostics window, to save the log file, choose Save As on the File menu. 4. In the Save As dialog box, specify the drive, directory, and filename for saving the file. Then click OK. 5. To exit the MultiPASS Diagnostics window, click Exit on the File menu.
❍ To remove the printer driver: 1. On the Windows desktop, click Start, and then point to Settings. 2. On the Settings menu, click Printers. 3. In the Printers dialog box, click the Canon MultiPASS C5000 Printer icon and press the Delete key. Repeat this step for the Canon MultiPASS C5000 Fax icon.
Maintaining the 9 MultiPASS C5000 This chapter describes the routine maintenance required for your MultiPASS C5000.
MultiPASS C5000 Guidelines Follow these guidelines to avoid damage to your MultiPASS C5000 and harm to you or others: ❍ Place the MultiPASS C5000 on a stable surface. Do not use an angled stand. Avoid setting the unit in direct sunlight. ❍ Do not install the MultiPASS C5000 near devices that contain magnets or generate magnetic fields, such as speakers. ❍ Do not subject the MultiPASS C5000 to strong physical shock or vibration. ❍ Make sure the area where you use the unit is free from dust.
Routine Maintenance Your MultiPASS C5000 requires little routine maintenance. Follow these guidelines to keep your MultiPASS C5000 in good operating condition: ❍ Before you clean the MultiPASS C5000, be sure to print any faxes stored in memory. ❍ Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. ❍ Be sure to disconnect the power cord before cleaning the unit.
❍ Disconnect the power cord from the MultiPASS C5000 before cleaning. ❍ Open the printer cover by grasping the paper guides and lifting. ❍ Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the printer’s interior, especially around the platen. Make sure not to touch the cartridge. PLATEN ❍ Check the small black rollers. If they are dirty, clean them with a soft, dry cloth. ❍ When finished, close the printer cover, and plug the MultiPASS C5000 back in.
Clean the components. SEPARATION GUIDE SCANNING GLASS SEPARATION ROLLER ❍ Separation guide Wipe with a dry, soft cloth. ❍ White sheet and scanning glass Use a clean, soft, lint-free cloth moistened with water to clean the white sheet and scanning glass, then wipe them with a soft, dry, lint-free cloth. ❍ Separation roller Wipe with a soft, dry clean cloth to clean the rollers. N ❍ If the scanning components are dirty, the documents you send or print will also be dirty.
Clean the shaded areas of the operator panel and the unit. ❍ Dirt and dust particles that collect on the underside of the operation panel also affect the quality of the documents you copy or send. ❍ Use a soft, dry, clean cloth to wipe up paper dust around the rollers. When you are finished, close the operator panel. 9-6 ❍ Press the center of the operator panel until it locks into place. ❍ Plug the unit back in.
Printing the Nozzle Check Use this test print to check that each print head nozzle is operating properly. Make sure the MultiPASS C5000 is plugged in. Press either of the < > buttons until NOZZLE CHECK appears in the LCD. Press START/COPY. FUNCTION NOZZLE CHECK The pattern starts printing. When the BC-21e Color BJ Cartridge is installed, the pattern includes all four colors: yellow, magenta, cyan, and black. In the color pattern, you’ll notice that lines are missing between the colors. This is normal.
Cleaning the BJ Cartridge Print Head To maintain the best possible print quality, you need to clean the BJ cartridge print head from time to time. Your MultiPASS C5000 is equipped with a print head cleaning function. If you notice some degradation in the print quality, try cleaning the print head. C Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the BJ cartridge. Press FUNCTION. ❍ Make sure the MultiPASS C5000 is plugged in.
BJ Cartridge Guidelines You can use these cartridges with the MultiPASS C5000: ❍ BC-21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks, one color (cyan, magenta, yellow) and one black. You can replace the BJ tanks without replacing the print head unit when you run out of ink. (A BC-21 Color BJ Cartridge will also work with the MultiPASS C5000.) ❍ BC-20 Black BJ Cartridge Contains the print head unit and black ink only.
BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your MultiPASS C5000 and to ensure optimum print quality is take care of the BJ cartridges. C Spilled ink can stain any surface. Open BJ cartridges and BJ tanks carefully, and follow the guidelines presented here to protect against spilled ink.
Using Ink Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty. However, Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers.
If you are using the BC-21e Color BJ Cartridge and your output is blank, one of the BJ tanks is probably out of ink. See the instructions starting on page 9-16 for replacing a BJ tank. The following procedure describes how to replace the BC-21e Color BJ Cartridge with the optional BC-20 Black BJ Cartridge. Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between the BC-21e and any of the optional BJ cartridges.
C ❍ Do not try to move the cartridge holder manually; this may damage the unit. If the cartridge holder does not move and the unit beeps several times, unplug the MultiPASS C5000 and let it cool for several minutes. (The device has an automatic protection mode that prevents it from overheating.) After allowing it to cool, plug the unit in again and press the CARTRIDGE button to move the cartridge holder to the center of the unit. ❍ Hold the BJ cartridge on the sides only.
Open the BJ cartridge package. ❍ Peel the protective foil off the new BJ cartridge’s packaging, and remove the cartridge. Remove the protective material from the BJ cartridge. ❍ Lift off the orange cap from the cartridge’s print head; then remove the orange tape. Slide the BJ cartridge straight into the cartridge holder. 9-14 ❍ Make sure the cartridge label faces you. ❍ Be careful not to touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side.
Close the printer cover, and press the CARTRIDGE button. N Chapter 9 ❍ The BJ cartridge locks into position. ❍ Do not apply excessive force. The MultiPASS C5000 cleans the print head and moves the cartridge holder to the home position on the right side of the unit. Be sure to set the paper thickness lever for the type of BJ cartridge you installed. See page 2-15 for details.
Replacing a BJ Tank in the BC-21e Color BJ Cartridge If you perform a print operation correctly but the output is blank, portions are missing, or colors are very wrong, a BJ tank may be out of ink. If the output is still blank after cleaning the print head at least five consecutive times, replace the empty BJ tank in the BC-21e Color BJ cartridge. You leave the BJ cartridge in the MultiPASS C5000 when replacing a BJ tank. Press the CARTRIDGE button. Open the printer cover.
Remove the empty BJ tank. ❍ The color BJ tank is on the left; the black BJ tank is on the right. ❍ Grasp the tab on the top of the tank and pull forward to release the BJ tank. ❍ Then lift the BJ tank up and out of the BJ cartridge unit. ❍ Dispose of the BJ tank properly. You may want to place it in a plastic bag to keep from spilling any residual ink. Chapter 9 ❍ Remove the orange protective cap. ❍ Do not touch the bottom of the BJ tank; you may get ink on your hands.
Slide the new BJ tank into the empty slot. Press firmly on the tab on top of the new BJ tank until it snaps into place. ❍ If you are replacing both tanks, repeat steps 3 through 6 for the other BJ tank. ❍ Make sure each tank is properly seated in its slot. Close the printer cover, and press the CARTRIDGE button. N 9-18 The cartridge holder then moves to the home position on the right side of the unit.
Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the MultiPASS C5000 or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. Open the Ink Cartridge Storage Box. ❍ When opening the Ink Cartridge Storage Box, press in on the release tab that locks the cover in place. Carefully set the cartridge in the storage box. ❍ You must insert the cartridge correctly or the storage box will not close.
N Whenever you remove a BJ cartridge from the MultiPASS C5000, store the cartridge in the storage box (unless you are disposing it). If you have more than one Ink Cartridge Storage Box, you can hook them together. Simply connect them by the slides and grooves on the sides of the containers. Transporting the MultiPASS C5000 If you need to transport the MultiPASS C5000, be very careful. DO NOT remove the BJ cartridge. Make sure the BJ cartridge is in the home position. Disconnect all cables.
Pack the unit. ❍ Carefully pack the unit in its original packing materials. ❍ Do not remove the BJ cartridge from the MultiPASS C5000 or ship a BJ cartridge or a BJ tank from which you have removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the MultiPASS C5000 or the Ink Cartridge Storage Box may leak, and the print head may dry out. Also, if you do not tape the BJ cartridge to the side of the unit, ink may spill into the MultiPASS C5000.
9-22 Maintaining the MultiPASS C5000 Chapter 9
Troubleshooting 10 This chapter contains information to help you solve problems you may have when using the MultiPASS C5000. It includes: ❍ Paper jams ❍ LCD messages ❍ Printing problems ❍ Faxing problems ❍ Telephone problems ❍ Copying problems ❍ Technical notes ❍ Memory Clear Report If you have a problem with your MultiPASS C5000 and you cannot resolve it by referring to the information in this chapter, contact the Canon Computer Systems Customer Care Center. See page 1-4 for details.
If you need to contact Canon directly, make sure you have the following information: ❍ Product name—MultiPASS C5000 ❍ Serial number ❍ MultiPASS Desktop Manager version number ❍ Place of purchase ❍ Nature of problem ❍ Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the unit: The version number of MultiPASS Desktop Manager is included in the About information. In the Desktop Manager, click Help and then click About.
Paper Jams On occasion, the document feeding into the MultiPASS C5000 or the paper in its sheet feeder may misfeed or jam. You can usually clear the problem easily. N You need not unplug the MultiPASS C5000 to clear paper jams. Jams in the Automatic Document Feeder (ADF) CHECK DOCUMENT Press STOP. Stops the operation. ❍ Gently pull the operator panel toward you. ❍ It opens only slightly. Troubleshooting Open the operator panel.
Remove the document. ❍ While holding the operator panel open, remove the document. ❍ Pull it in either direction, but DO NOT force it. ❍ If a multipage document is loaded, remove the entire document from the ADF. Close the operator panel. ❍ Gently press the operator panel until it clicks closed. ❍ Fan and stack the sheets, and replace the stack in the ADF. ❍ Start your operation again.
Jams in the Sheet Feeder CLEAR PAPER JAM Gently pull any jammed paper out of the unit. Remove the stack of paper from the sheet feeder. Press STOP or RESUME. ❍ Fan the paper, and tap it on a flat surface to even out the stack. ❍ Reinsert the paper into the sheet feeder. Make sure you adjust the paper guide to the stack, and that the stack does not exceed the limit mark. This clears the error message. ❍ If you are printing from a Windows application, follow any instructions displayed on your computer.
LCD Messages The following messages are displayed in the LCD when the MultiPASS C5000 is performing a function or encounters an error. The Error Code appears on the Activity Report. Message Error Code Cause Action AUTO REDIAL — The MultiPASS is waiting to redial the other party’s number because the line was busy or the other party did not answer when you tried to send the document. Wait for the MultiPASS to try redialing.
Error Code Cause Action CHANGE CARTRIDGE #052 The BJ cartridge is empty or its ink has dried out. CHECK DOCUMENT #001 The document is jammed in the ADF. Replace the BJ cartridge. The unit will then print any documents received in memory. Remove the document you are trying to send or copy and start again. Set the correct paper size in the Receive Fax dialog box of the Setup Options in the MultiPASS Desktop Manager (see page 8-7). Add paper to the sheet feeder or check for a jam.
Message Error Code Cause DOC TOO LONG #003 It took more than 32 minutes to send or copy a document. It took more than 32 minutes to receive a document. DOCUMENT READY — ECM RX — ECM TX — HANG UP PHONE — INSTALL BC-20/21 — INSTALL BC-21 — LOAD PAPER — 10-8 Troubleshooting Action Divide the document and send or copy each part separately. Contact the other party. Have them divide the document and send each part separately. The document is longer Use a copy machine to than 39.
Message Error Code Cause Action MEMORY FULL #037 The memory of the MultiPASS is full because it has received too many documents, or a very long or detailed document. Memory is full because you tried to send too many pages at once, or a very long or detailed document. The MultiPASS is sending a fax and its memory is full. Print out any documents that are stored in memory. Then start the operation again. The BJ cartridge is not properly installed.
Message Error Code Cause REC. PAPER JAM #009 The MultiPASS C5000 has no paper in its sheet feeder, or has a paper jam. RECEIVED IN FILE — REC’D IN MEMORY — START AGAIN — STOP KEY PRESSED — TALK — TX/RX CANCELLED — TX/RX NO. nnnn — 10-10 Troubleshooting Action Add paper or clear the jam, then press STOP. If a document was received in memory, the unit will automatically print it from memory.
Printing Problems Problem Cause Solution The ALARM light comes on and the MultiPASS C5000 beeps while printing The MultiPASS may have a paper jam. Clear any paper jams. See page 10-3. Data from computer is not printed The power cord may not be plugged in securely. If the MultiPASS has no paper jam, unplug it, wait 5 seconds, then plug it in again.
Problem Cause Solution Data from computer is not printed (continued) The print head unit may need cleaning. The BJ cartridge may need to be replaced. (It may be out of ink.) The application you are printing from may not be set up properly. Clean the print head. See page 9-8. Replace the BJ cartridge. See page 9-11. Check the computer and the application to make sure they are configured correctly. Make sure your application has the MultiPASS C5000 selected as the printer.
Cause The printed output is not what you expected There may be a communication Make sure the computer problem between the MultiPASS and the application are and your computer. configured correctly for communicating with the MultiPASS. The interface cable may not be securely connected to the MultiPASS and the computer. Check the interface cable’s connections. The interface cable may not be the correct type.
Problem Cause Solution Print jobs vanish or you are printing garbage Another Windows application on your computer may be trying to communicate with the printer port the MultiPASS background is using. This conflict can result in strange printing behavior. In the Preferences dialog box of the Setup Options of the MultiPASS Desktop Manager, enable the Spooler: Desktop Manager option. This avoids using the Windows 95 Print Spooler and sends the print job directly to the MultiPASS.
Cause Solution Print quality is not what you expect (continued) BJ cartridge may be installed incorrectly. Make sure the BJ cartridge and/or BJ tanks are installed correctly. A BJ tank in the BC-21e Color BJ Cartridge may be empty. Replace BJ tanks as necessary. See page 9-16. The print head may be worn out. The BJ cartridge may need to be replaced. Replace it with a new one (see page 9-11). Output appears jagged The resolution selected via printer driver may be Draft (180 dpi).
Color Printing and Copying Problems Problem Cause Solution Printer prints only in black (you are printing from an application that supports color printing but your output is black ink only) The MultiPASS printer driver may not be selected. Make sure the MultiPASS is the default printer in your application. Check that you selected Color in the Color Model dialog box of the Graphics tab of the printer driver. The printer driver may not be selecting color.
Problem Cause Solution Colors in a line are uneven or different from previous lines The print settings may not be the best for the images you are printing. If you are printing high density color graphics on plain paper, change the Media Type setting from Plain Paper to Coated Paper. Be sure to experiment with different settings and different types of paper. Hue changes The print nozzles may be clogged with dust. Clean the print head. See page 9-8. A BJ tank may be empty.
Problem Cause Solution Paper is loaded skewed (printing is skewed) Paper may not be stacked correctly in the sheet feeder. Make sure the stack of paper is straight in the sheet feeder. Make sure the right side of the stack of paper is aligned against the right side of the sheet feeder and the paper guide is aligned against the left side. Make sure the paper exit path is clear. Multiple sheets load into unit at the same time Paper may not be stacked correctly.
Problem Cause Solution Repeated paper jams occur The paper you are using may be causing the jams. Fan the paper before stacking it in the sheet feeder. This keeps the sheets of paper from sticking together. Check that the paper you are using and your printing environment are within the specifications of the unit. See Appendix A, Specifications, for details. Envelopes do not load Envelopes may not be loaded correctly. Make sure the envelopes are loaded properly. (See page 2-24.
Problem Cause Solution Cannot send a document (continued) The one-touch or coded speed dialing number you used may not be registered for the feature you want to use. Check the one-touch or coded speed dialing button and be sure it is registered correctly. The other party’s fax may be out of paper. Call the other party and ask them to make sure paper is installed. There may be other documents being sent from memory. Allow time for the current document to finish sending.
Problem Cause Solution Cannot receive a fax automatically The MultiPASS may not be set to receive automatically. To receive faxes automatically, the Receive mode must be Fax Only, Fax/Tel, or Ans. Machine mode. Print out any document stored in memory. (See page 5-5.) The MultiPass Desktop Manager may have received the fax. An error may have occured during reception. The sheet feeder may be empty. The telephone line may not be connected properly. The MultiPASS is printing a document.
Problem Cause Solution Cannot receive a document manually You may have pressed START/COPY after hanging up the telephone. Always press START/COPY before hanging up the telephone. Do not press START/COPY after you hang up the telephone; this will disconnect the call. Print quality is poor You may not be using the correct type of paper. Be sure you are using paper that meets the paper requirements for the MultiPASS (see page A-1). Clean the print head (see page 9-8). Make a copy on your MultiPASS.
Telephone Problems Problem Cause Solution You cannot dial The telephone line may not be connected properly. Be sure the telephone line is correctly connected to the MultiPASS (see your Setup Guide). The unit may not be getting power. Make sure the power cord is connected to the MultiPASS and to an AC outlet; make sure the AC outlet has power. If you have a pulse line, be sure the MultiPASS is set for pulse dialing (see page 8-4).
Problem Cause Solution The MultiPASS will not make a copy (continued) The document may not be loaded correctly. Make sure a document is set in the ADF and the LCD displays DOCUMENT READY. Make sure the operator panel is closed. The BJ cartridge is not installed. Make sure the BJ cartridge is installed correctly. The MultiPASS may not be be operating properly. Try to print a document from your computer. The MultiPASS’s memory is full. Print out any faxes stored in memory.
Technical Notes Using Other Bi-directional Devices If you have another bi-directional device (such as a Windows Printing System printer or a later-model laser printer) installed on your computer and you are attempting to use the same port on which you have the MultiPASS C5000 connected, you may experience undesirable results when printing a document. Be sure the MultiPASS C5000 is the only device configured to a particular port. The MultiPASS C5000 operates properly only with a dedicated parallel port.
Memory Clear Report The Memory Clear Report summarizes the documents that were cleared from memory when a power failure occurred. This report is generated automatically. ❍ If you experience a power failure, any documents stored in memory will be lost. ❍ When you turn on the MultiPASS C5000 after power is restored, the MultiPASS C5000 automatically prints out a list of documents that were stored in the memory at the time of the power failure.
Specifications Specifications A Color Bubble Jet Printer Printing Method Bubble jet ink on-demand Printing Resolution 720 × 360 dpi Paper Handling Automatic feed Manual feed Sheet Feeder Capacity—auto feed only Plain paper (20 lb or 75 g/m2) Glossy photo paper High resolution paper T-shirt transfers Bubble Jet paper Fabric sheets Transparencies Back print film Envelopes Paper Size Letter Legal A4 U.S. Commercial number 10 envelope European DL envelope Appendix A Approx. 100 sheets 1 sheet Approx.
Media Type Recommended Glossy photo paper High resolution paper T-shirt transfers Greeting cards Bubble Jet paper Canon Glossy Photo Paper GP-201 Canon High Resolution Paper HR-101 Canon T-Shirt Transfers TR-101 Canon Greeting Cards GC-101 Canon Bubble Jet Paper (water-resistant) LC-301 Fabric Sheet FS-101 for Canon Bubble Jet printers Canon Back Print Film BF-102 Canon High Gloss Film HG-101 Canon CF-102 Transparencies Commercial number 10 or European DL Fabric sheets Back print film High gloss film Tr
Printable Area—Papers The shaded portion in the following figure shows the printing area for papers. Letter size Legal size a b c d e a b c d e 8.5 in 0.13 in 14.0 in 0.12 in 0.27 in Specifications 8.5 in 0.13 in 11.0 in 0.12 in 0.27 in A4 size a b c d e 210 mm 3.4 mm 297 mm 3.0 mm 7.0 mm Printable Area—Envelopes The shaded portion in the following figure shows the printing area for an envelope. U.S. Commercial number 10 a b c d e f European DL 9.5 in 0.25 in 1.2 in 4.1 in 0.12 in 0.
BJ Cartridges BC-21e Color BJ Cartridge Print head Print head life BJ tanks Ink color BJ tank yield BCI-21 Color BCI-21 Black Contents Color Black 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) Approximately 2,000 color pages at 30% coverage BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Black, cyan, yellow, magenta Standard mode—100 pages (at 7.5% coverage for each color) Standard mode—150 pages (at 7.
Facsimile Applicable line Specifications Public switched telephone network Compatibility G3 Data compression system MH, MR, MMR (ECM-MMR) Modem type Fax modem Modem speed 14400/9600/7200/4800/2400 bps Automatic fallback Transmission speed Approx. 6 seconds/page* at 14.
Dialing Automatic dialing One-touch speed dialing (6 locations) Coded speed dialing (50 locations) Group dialing (55 locations) Manual dialing (with numeric buttons) Automatic redialing (including error redialing) Redial times: 1-10 Redial interval: 2-99 min Manual redialing Paul button (variable length: 1-15 sec) Networking Sequential broadcast (up to 57 locations) Automatic receiving Non-ring reception Deactivate ECM DRPD (Distinctive Ring Pattern Detection) Report/reference Activity report (up to 20 tr
Copier Scanning resolution Specifications B&W Fine: 203 pels/in × 196 lines/in B&W Photo: 203 pels/in × 196 lines/in with halftone mode Color Fine: 360 × 360 dpi, full color Color Standard: 360 × 180 dpi, full color Color Snapshot: 360 × 360 dpi, full color Printing resolution 360 × 360 dpi Default size 100% Reduction sizes 70%, 80%, 90% Copy speed Black and white copy Initial copy—45 seconds Subsequent copies—20 seconds Color copy COLOR FINE mode, Letter size—11 minutes Multiple copies Up to 99 copi
Automatic document feeder Paper size—Up to 20 letter-size or A4-size sheets 10 legal size sheets (Based on 20 lb paper) Paper thickness Auto feed—0.003-0.005 in (0.08-0.13 mm) Manual feed—Up to 0.017 in (0.43 mm) Paper Weight Auto feed—20-24 lb (75-90 g/m2) Manual feed—24-90.7 lb (90-340 g/m2) Resolution Optical 300 dpi Enhanced 30-600 dpi (set from within application) Effective scanning width 8.
Scanned image Specifications The actual scanned image size for the MultiPASS C5000 is shown below. This information applies to documents that will be scanned for faxing or copying. There is a 0.12 in (3.0 mm) margin on either side of the sheet and a 0.16 in (4.0 mm) margin on the top and bottom that are not picked up by the scanner.
General Specifications Power Source 120V/60Hz Power Consumption Approx. 48W (Maximum) Approx. 8.4W (Standby) Dimension (W x D x H) 15.75 in × 14.4 in × 7.75 in (400 mm × 365 mm × 197 mm) Main unit – no trays Weight 12.3 lb (5.6 kg) Environmental Conditions Temperature: 50° F - 90.5° F (10° C - 32.
Space Requirements 24.3 in (618 mm) 11 in (281 mm) 16 in (400 mm) Specifications 14.
Receiving Faxes and Phone Calls Automatically—Fax/Tel Mode In Fax/Tel mode, the MultiPASS C5000 monitors all incoming calls to see whether the call is from another fax machine or from a telephone: A-12 Specifications Appendix A
Using the MultiPASS C5000 B as a Stand-alone Fax Stand-alone Fax If you plan to use the MultiPASS C5000 as a stand-alone fax, and you do not install the MultiPASS Desktop Manager, you must enter your name and fax number from the operator panel. If you choose to use the MultiPASS C5000 this way, you will not be able to use its many features, such as speed dialing, PC faxing, or scanning. Canon recommends that you install the MultiPASS software as described in the Quick Start Guide.
Option Description/Settings HEAD CLEANING Cleans the print head on the BJ cartridge. NOZZLE CHECK Prints a test pattern to check whether the BJ cartridge is functioning normally. Entering Information in the MultiPASS C5000 When using the MultiPASS C5000 as a stand-alone fax machine, you must enter your user information into the unit through the operator panel. When entering information through the operator panel of the MultiPASS C5000, follow these guidelines.
Then press the > button. Press START/COPY twice. FUNCTION USER SETTINGS DATE & TIME 06/08/97 Enter today’s date and the time using the numeric buttons. 15:36 ❍ Use the month-day-year format (mm/dd/yy). ❍ Precede single digits with a zero. 11/15/97 Appendix B Stand-alone Fax Press FUNCTION on the one-touch speed dialing keypad.
❍ Set the time using the 24-hour clock system. ❍ Example: 07:30 = 7:30 A.M. 17:05 = 5:05 P.M. 11/15/97 Press START/COPY twice when the date and time are entered. Enter your fax number (up to 20 digits) using the numeric buttons. 08:15 DATA ENTRY OK TEL = TEL = 6665552222 ❍ You can enter a space with the > button to make your number easier to read.
Press START/COPY when the fax number is entered. DATA ENTRY OK ❍ After a few seconds, the LCD display changes to: UNIT NAME Enter your name (up to 24 characters) using the numeric buttons. Stand-alone Fax Then press START/COPY again. ❍ Press the button with the letter you want to enter; for example, press 2 three times to enter a capital C. CANON FAX BACK Button Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjk15 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 # -.
Press START/COPY when you finish entering your name. Press STOP to complete the registration. B-6 DATA ENTRY OK The MultiPASS C5000 returns to standby mode.
Glossary G Activity report Journal of fax transactions, both sent and received. Address Book The electronic Address Book provided by the MultiPASS Desktop Manager that allows you to create a list of people with their phone and fax numbers. Automatic dialing Dialing fax or telephone numbers by using a shortcut of pressing one to three buttons. To use automatic dialing, you must register the numbers in the MultiPASS Desktop Manager.
bps Bits per second. Refers to the speed with which a fax machine sends and receives data. Broadcasting Transmitting documents to more than one location. Bubble Jet printing An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.
dB(A) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the unit), adjusted for background noise. Dialing methods Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine. Dialing methods include one-touch speed dialing, coded speed dialing, group dialing, and manual (regular) dialing. Dithering A method by which color dots are combined on a page to produce a wide spectrum of colors.
Fine mode One of the printer’s print modes. Use this mode when printing on transparencies or printing a halftone image that produces grayscale or intermediate colors. Font A complete set of characters of the same size and style; a particular implementation of a typeface. For example, 12-point, Courier bold. G3, Group 3 fax machine Defined by CCITT. Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted, thus reducing transmission time.
Ink Saver You can enable or disable economy printing (ink saving feature) when receiving faxes. By enabling the Ink Saver Mode, ink consumption can be decreased by as much as fifty percent, resulting in a longer effective cartridge life. You set Ink Saver Mode in the Advanced: Receive Fax dialog box. Intensity The amount of color. More intense or more saturated colors are more pure. Less intense or less saturated colors are less vivid.
MultiPASS Desktop Manager for Windows Canon’s exclusive software package that allows you to use the MultiPASS C5000 with your Windows software applications. You must install the Desktop Manager to use your MultiPASS C5000 as a printer, scanner, or PC fax. Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing. Noise level See dB(A).
Portrait orientation Refers to printing across the width of the page (letter style). This is the opposite of landscape orientation, which is printing across the length of the page. Print head The printing mechanism that contains print nozzles and ejects the ink for printing. Print head capping An automatic protection function that prevents the print head unit and BJ cartridges from drying out or becoming clogged with dust.
Registering A process by which you place fax or telephone numbers and names in the MultiPASS’s memory for automatic dialing so that you can save time dialing frequently called destinations. You register numbers using the Address Book in the MultiPASS Desktop Manager. Regular dialing Pressing the individual numeric buttons to dial a fax or telephone number. Remote receiving ID A two-digit code that enables you to manually activate a fax using a telephone that is connected to the MultiPASS.
Sending speed The rate at which faxes are transmitted through the phone line. See also bps (bits per seconds). STANDARD A document setting for sending normal typewritten or printed documents containing only text and no drawings, photographs, or illustrations. Standby The mode in which the MultiPASS is on and ready to use. All operations start from Standby mode when the LCD displays the date and time.
Typestyle Refers to how the typeface appears: slanted (italic) or upright. UHQ (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
Index I A Accessories: 1-2-4 Active job: 7-4, 7-6 Adding entries, Address book: 3-12–14 pages, to document: 1-16 Address Book adding entries: 3-12–14 entries: 3-10–14 exporting: 3-17–18 importing: 3-15–16 setting up: 3-9–18 sorting: 3-11 ADF: See Automatic Document Feeder Advanced Receive Fax options: 8-8–10 Send Fax options: 8-5–6 ALARM light: 1-9–10, 10-11 Annotation(s): 7-11–26 adding: 7-18–22 copying and pasting: 7-23–24 hiding: 7-22 including: 4-19 moving: 7-23 panel: 7-13–14 removing: 7-25 resizing:
BJ cartridges: 1-2–3, 9-20 contents: A-4 guidelines: 9-9–11 print head: 9-8 replacing: 9-11–15 specifications: A-4 storing: 9-19–20 BJ tanks: 1-2–3, A-4 replacing: 9-16–18 yield: A-4 Bubble Jet Paper LC-301: 1-3, 2-3, 2-17, A-2 Bulletin Board Service, Canon: 1-4 C Calls, responding: 5-9–10 Cancel sending: 4-10 Canon Authorized Service Facility (ASF): 1-5, 10-1 Canada: 1-4 help: 1-4 Specialty Papers: 1-3, 2-2–3, 2-17, 2-27–34 Web site: 1-4 CARTRDIGE button: 1-11, 2-16, 9-12, 9-15–16, 9-18 Cartridge holder:
Data compression system: A-5 DATE & TIME option: B-1 Date format: 8-3 Default settings: 8-5, 8-8 Delete fax, after sending: 4-19 Desktop Manager: See MultiPASS Desktop Manager Destinations: 4-11 Details tab: 2-7 Diagnostics, MultiPASS: 8-20–21 Dialing automatic: 4-4–5 fax: A-6 regular: 4-2–4 Diffusion halftones: 2-13 Dimensions, unit: A-10 Disconnecting, MultiPASS C5000: 8-20 Display language: 8-3, A-10 Display size, adjusting: 7-16 DL envelopes: 2-24 Docking stations: 10-25 Document feed lever: 1-9, 1-16,
F Fabric Sheet FS-101: 1-3, 2-3, 2-17, 2-27, 2-32–34, A-2 drying: 2-34 printing: 2-32–34 Facsimile, specifications: A-5–6 Failed status: 7-5 Fax(es) fine resolution: 4-14–15 header: 1-17, 8-4, 8-6 information: 8-4 memo: 4-19–20 photo resolution: 4-14–15 printing speed: A-5 quality: 4-13–15 receiving: 5-1–10 resending: 4-8 resolution: A-5 sending: 4-1–31 specifications: A-5–6 standard resolution: 4-14–15 Fax cover page background: 4-21–22 creating: 4-24–28 deleting: 4-29 designing: 4-20–31 editing: 4-28–29 p
I IBM PC computer: A-9 Identifying, documents: 1-17 Idle message: 8-16 IEEE 1284-compliant: 10-25, A-3, A-8 Image area, scanned: A-9 color matching: 2-8 contrast: 8-6 display, adjusting: 7-16 optimizer: 2-8 Import Tiff: 7-9 Importing Address Book: 3-15–16 document: 7-9 In Box folder: 3-6, 5-7 Individual entries, Address Book: 3-11 Ink color: A-4 saver mode: 8-9, A-6 Ink Cartridge Storage Box: 9-13, 9-19–20 Installing, printer driver: 2-4 InstantExchange warranty program: 1-5 Interface: 10-25, A-3, A-8 J Ja
Modem speed: A-5 type: A-5 Monochrome mode: 2-10, 2-14 printing: 2-13 MultiPASS diagnostics, using: 8-20–21 hardware, cannot initialize: 10-25 Printer Driver: 2-22 MultiPASS Background adding to StartUp: 8-19 closing: 8-17–19 removing from StartUp: 8-18 restarting: 8-19 MultiPASS Desktop Manager closing: 3-5 documents: 7-1–26 folders, using: 3-6–8 making phone call: 8-12–13 receiving faxes: 5-7–8 scanning: 6-4–8 screen: 7-1 selecting documents: 7-2 setup: 8-1–22 specifications: A-9 starting: 3-2 system requ
Index Printer cover: 1-8, 2-15 port, defining: 2-7 settings, print media: 2-17 setup, Windows: 2-6–11 Printer driver: 2-34 installing: 2-4 Windows 95: 2-6 PRINTER MODE message: 1-11 Printer Properties dialog box: 2-6 PRINTER RESET button: 1-11 Printing: 2-1–34 document: 2-5 envelopes: 2-24–26 methods: A-1 nozzle check: 9-7 options, specifying: 2-9 problems: 10-11–12 resolution: A-1, A-7 speed, fax: A-5 speed, versus color: 2-12–14 status: 8-16 test page: 2-7 while receiving: 5-6 width: A-2 Printing documen
Receive fax options: 8-7–10 advanced: 8-8–10 Receive Mode: 5-1–5, 5-10, 8-7, B-1 Receiving documents: 5-1–5 fax status: 8-16 telephone calls: 5-2 Receiving faxes: 5-1–10 computer off: 5-7–8 computer on: 5-7 Fax/Tel Mode: A-12 MultiPASS Desktop Manager: 5-7–8 telephone: 5-3–4 Recommended graphics settings: 2-10 REDIAL/PAUSE button: 1-9–10 Redialing: 4-7–8 canceling: 4-8 Reduction mode: 6-12 option: 8-7 sizes: A-6 Region, concealing: 7-19 Registering, while receiving: 5-6 Registration card: 1-5 Regular dialin
Index Stamp: 7-11 inserting: 7-20 Stand-alone fax: B-1–6 Standard mode fax: A-5 printer driver: 2-10 Standard resolution: 4-14–15 START/COPY button: 1-9–10, 4-3, 5-3 Starter Kit (SK-101): 2-3 Status bar: 7-13, 7-15 line: 3-3, 3-5, 3-10 messages, Status Monitor: 8-16 Status Monitor: 3-2 messages: 8-16 minimized: 8-14 opening: 8-14 using: 8-14–16 window: 8-15 Sticky note: 7-11 adding: 7-18 STOP button: 1-9–10 Stopped job: 7-5–6 Storing, BJ cartridges: 9-19–20 Supplies: 1-2–4 Support, Canon: 1-4, 10-1 Switch
Telephone/answering machine jack: 1-8 TIFF file format: 7-9–10 Toolbar: 3-3, 4-24, 7-13–14 Transmission speed: A-5 Transmission/reception memory: A-5 Transmit Terminal Identification (TTI): 1-17 Transmitting, document: 4-11–13 Transparencies: 1-3, 2-3, 2-17–18, 2-27, A-2 Transporting, MultiPASS C5000: 9-20–21 Trash folder: 3-7 emptying: 7-9 Troubleshooting: 10-1–26 T-Shirt Transfers TR-101: 1-3, 2-2, 2-17, A-2 TWAIN compliant: A-8 U U.S.
