COLOR BUBBLE JET™ PRINTER FAX • SCANNER • COPIER User's Manual MULTIPASS™ C545
Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without prior written consent of CCSI. Portions copyrighted by Infowave Software Inc. and Second Glance Software. ©1999 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS system.
Users in the U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If the RJ11-C jack is not present, installation cannot occur. 3.
CONNECTION OF THE EQUIPMENT This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to the telephone company. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.
RIGHTS OF THE TELEPHONE COMPANY Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user. WARNING Do not make any changes or modifications to the equipment unless otherwise specified in this manual.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.
Users in Canada PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Information 1. Only a single line, touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch tone is recommended if available in your area.) 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company.
C. Power Requirements The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation. NOTICE The Industry Canada label identifies certified equipment.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN of this product is 0.3. CANON CANADA INC.
Contents Chapter 1: Introduction....................................................................................... 1-1 Welcome..................................................................................................................1-2 Main Features of the MultiPASS............................................................................1-2 Using the MultiPASS Desktop Manager Software ................................................1-3 Hardware and Software Requirements......................
Chapter 3: Document Handling .......................................................................... 3-1 Document Requirements for Faxing, Copying, and Scanning ............................3-2 Problem Documents ..............................................................................................3-3 Scanned Image Area ...........................................................................................3-4 Selecting Automatic/Manual Document Feed..............................................
Receiving Faxes Automatically: FAX ONLY MODE .........................................5-5 Receiving With an Answering Machine: ANS.MACHINE MODE..................5-5 Receiving Using the Distinctive Ring Pattern Detection Feature: DRPD....................................................................................................5-6 Receiving in Color ..................................................................................................5-8 Receiving While Registering, Copying, or Printing ....
Appendix A: Specifications .................................................................................A-1 Printing Specifications .......................................................................................... A-2 BJ Cartridges.......................................................................................................... A-5 Facsimile ................................................................................................................ A-6 Copier .......................
xiv Contents
This chapter introduces you to your MultiPASS and briefly describes the main features. It describes the supplies available for use with your MultiPASS, and explains how to use your documentation. ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ Chapter 1 Welcome .........................................................................................................1-1 Main Features of the MultiPASS ...................................................................1-2 Using the MultiPASS Desktop Manager Software.....................
Welcome Thank you for purchasing the Canon MultiPASS C545—the multi-talented color printer for your home office and the whole family. We are sure that your MultiPASS C545 will provide all you need in one machine: Color Bubble Jet printer, plain paper fax, color copier, and color scanner. Main Features of the MultiPASS The MultiPASS is a complete multifunction system for your home or small office.
The compact size of the MultiPASS makes it ideal for desktop use, and lets you use it in places where other machines might not fit. Using the MultiPASS Desktop Manager Software Canon’s MultiPASS Desktop Manager software package allows you to use or configure the printing, faxing, scanning, and telephone functions of your MultiPASS directly from your computer. For more details on using your MultiPASS with the MultiPASS Desktop Manager software, refer to the MultiPASS Desktop Manager Software Guide.
Supplies and Accessories Your MultiPASS C545 supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon MultiPASS so you can produce the finest output possible. HELP Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-OK-CANON (1-800-652-2666).
n Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet products than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty. However, Canon cannot guarantee the quality or performance of your MultiPASS when you are using inks from other suppliers.
Canon Specialty Papers Canon manufactures numerous specialty papers, including: ❑ Glossy Photo Paper ❑ Banner Paper ❑ Brilliant White Paper ❑ High Resolution Paper ❑ T-Shirt Transfers ❑ Greeting Cards ❑ Bubble Jet Paper (water resistant) ❑ Transparencies ❑ High Gloss Film See Chapter 2, Paper Handling, for details on Canon’s Specialty Papers.
Your MultiPASS includes the following documentation to help you learn how to use your unit quickly and easily. You can access the online Adobe Acrobat PDF format manuals either from your MultiPASS C545 Installer CD or from the MultiPASS Desktop Manager folder on your hard drive. ❑ Quick Start Guide This foldout sheet describes how to unpack and set up your new MultiPASS unit.
Type Conventions Used in This Manual Please read the list below of symbols, terms, and abbreviations used in this manual, and make sure you know what they mean. A complete glossary of terms is included at the end of this manual. c n 1-8 Cautions tell you how to avoid actions that could injure you or damage your MultiPASS. In order to use your unit safely, always pay attention to these cautions.
Introduction In addition, this manual uses distinctive typefaces to identify the buttons you press, the lights on the operation panel, and any commands you enter at your computer. ❑ The buttons you press appear in this typeface: Start/Scan. ❑ The names of lights you see appear in this typeface: Alarm . ❑ What you see in the LCD display appears in this typeface: REGISTRATION. Getting Help From Canon Canon Computer Systems, Inc.
Servicing the MultiPASS The Canon MultiPASS C545 is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your MultiPASS describes Canon’s limited warranty. Be sure to read the warranty information to find out about the different service options available to you. n Save your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service.
overheating (which can cause it to operate abnormally and create a fire risk), never block or cover any openings on the unit by placing it on a bed, sofa, rug, or other similar surface. Do not place the unit in a closet or built-in installation, or near a radiator or other heat register unless proper ventilation is provided. ❑ Only operate the MultiPASS from the type of power source indicated on the unit’s label.
❑ Do not install the MultiPASS near devices that contain magnets or generate magnetic fields, such as speakers. ❑ Do not stack boxes or furniture around the power outlet. Keep the area open so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the MultiPASS, unplug the unit immediately and call the Canon Customer Care Center.
❑ Unplug the MultiPASS from the wall outlet and refer service to qualified Introduction personnel under the following conditions: ● When the power cord or plug is damaged or frayed. ● If liquid has spilled into the unit. ● If the unit has been exposed to rain or water. ● If the unit does not operate normally when you have followed the instructions in this manual. Adjust only those controls that are covered by the operating instructions in this manual.
Main Components of the MultiPASS Before using your MultiPASS, take a few moments to look over the unit and become familiar with its components. Front View AUTOMATIC DOCUMENT FEEDER (ADF) AND PRINTER COVER Holds documents to be scanned. DOCUMENT SUPPORT Holds documents as they feed into the Automatic Document Feeder (ADF). PAPER GUIDE Keeps print media in position. Adjust to the width of the print media. PAPER REST Supports print media stacked in the multi-purpose tray.
Introduction Back View PARALLEL INTERFACE PORT TELEPHONE/ANSWERING MACHINE JACK POWER CORD CONNECTOR DATA MODEM JACK TELEPHONE LINE JACK Inside View (CARTRIDGE) BUTTON Press this button to move the cartridge holder to its center position for installing or replacing the BJ cartridge or BJ tank. PAPER THICKNESS LEVER Adjust for the type of print media you are using.
Operation Panel 3 LCD DISPLAY 4 Receive Mode BUTTON 2 Color/B&W BUTTON 5 Alarm LIGHT 6 ONE-TOUCH SPEED DIALING/SPECIAL FUNCTION BUTTONS 1 DOCUMENT FEED LEVER MultiPASS C545 ABC 2 1 01 DEF 3 02 04 GHI JKL 4 Memory Reference 6 07 Redial /Pause Coded Dial TUV Color / B&W Receive Mode 06 OPER SYMBOLS + 09 08 Report 9 0 Space Copy WXY 8 7 05 MNO 5 PRS 03 Data Registration Alarm 10 11 12 Resolution Stop Hook # Cleaning Clear Function Set Start / Scan Resume To
Chapter 1 Alarm Light Flashes when an error occurs, or when the MultiPASS is out of paper or ink. 6 One-Touch Speed Dial/Special Function Buttons Dial fax/telephone numbers registered for one-touch speed dialing. Also used to perform special functions. 7 Numeric Buttons Enter numbers when dialing or registering numbers. Also enter letters when registering names. 8 Redial/Pause Button Redials the last number that was dialed using the numeric buttons (regular dialing).
Special Function Buttons 01 02 03 Data Registration 04 05 Memory Reference 07 06 Space + 08 09 11 12 Report 10 Cleaning Clear Function Set Resume ❑ Data Registration Button Accesses the different menus for setting speed dialing, user preferences, sending and receiving options, and many other important settings. ❑ d u Buttons Scroll through the settings so you can see other selections in the menus during data registration.
r Buttons Move the cursor left or right when registering data. l ❑ Report Button Prints reports containing information registered in the unit and information on transactions. ❑ Cleaning Button Prints the nozzle check and performs cleaning operations for the BJ cartridge print head and unit rollers. ❑ Clear Button Clears an entire entry when registering information. ❑ Function Button/Light Accesses the special function buttons. To use the special function buttons, press this button to turn on its light.
1-20 Introduction Chapter 1
This chapter describes how to select, prepare, and load print media for the different functions your MultiPASS can perform. ❑ ❑ ❑ ❑ ❑ Print Media Requirements ............................................................................2-2 Selecting Print Media.....................................................................................2-3 Print Media Guidelines..................................................................................2-6 Setting the Paper Thickness Lever....................
Print Media Requirements You can stack the following media in the multi-purpose tray. Type Size Weight Capacity Plain paper 20 lb. (75 g/m2) paper Letter (8.5 x 11 in.) Legal (8.5 x 14 in.) A4 (210 x 297 mm) 17–24 lb. Approx. 100 sheets (Max. 0.4 in./10 mm stack) Approx. 100 sheets (Max. 0.4 in./10 mm stack) Approx. 100 sheets (Max. 0.4 in./10 mm stack) U.S. Commercial (9.5 x 4.1 in.) European DL (220 x 110 mm) No. 10 Envelopes 17–24 lb. 17–24 lb.
Selecting Print Media n Be sure to test print media before purchasing a large quantity. If you have any questions on whether a particular medium is suitable for your MultiPASS, please contact your local Canon dealer. Plain Paper The MultiPASS supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond paper, and typical letterhead.
Banner Paper This paper is specifically designed for printing one continuous sheet in a banner format. The connected sheets are divided by a perforation. You can print from two to six sheets at one time. Canon’s Banner Paper is specially designed for use with Bubble Jet printers and to produce bright and vivid color images. Brilliant White Paper Canon’s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark, crisp black text.
High Gloss Film The Canon High Gloss Film features a bright white finish that lends striking visual power to charts, graphs, and photographic images. It creates a sharper and more vivid color output than is possible with coated paper. Use of this film gives your presentation materials and graphics a professional look. This film provides the best color print quality for the BC-21e Color BJ Cartridge and is recommended when printing at 720 × 360 dpi.
Print Media Guidelines Follow these guidelines when selecting or loading print media: ❑ Attempting to print on damp, curled, wrinkled, or torn print media can cause jams and poor print quality. ❑ Use cut-sheet paper only. You cannot use multipart paper. ❑ When using graph paper, the lines may not match because the 1/6-inch (4 mm) line spacing of the printer is slightly less than that of graph paper.
Set the paper thickness lever as follows: Open the document tray. 2. If the printer cover does not open easily, slide the document guides outward and then open the printer cover. Paper Handling 1. ❑ Open the printer cover by grasping the document guides and lifting.
3. Press the cartridge button . ❑ The cartridge holder moves to the center of the unit. c Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. 4. Set the paper thickness lever. ❑ Set to the left ( m ) for paper and most other print media. ❑ Set to the right (A) for envelopes. C In Bartrk C C l-idg o 2e M lo 1 a Jd r ae p a in n C BarInk t BClrid la-2ge M c1 a Jd k ae p a in n 5. Press the cartridge button .
6. Close the printer cover. 7. Close the document tray. Paper Handling c Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. Loading Paper You can stack paper in the multi-purpose tray to feed it automatically into the MultiPASS. n Certain environmental conditions, such as extreme temperatures or humidity, can cause some print media to feed incorrectly in the multi-purpose tray.
NO GAP HERE NO GAP HERE PAPER LIMIT MARK ❑ Do not leave paper stacked in the multi-purpose tray for long periods of time; longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam. ❑ Depending on the density of your printed pages, the ink may need time to dry. Within two or three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink becomes water resistant.
❑ Store paper and other media on a flat surface, and leave it in its wrapper until you are ready to use it. Store unused paper from opened packs in the original packing in a cool, dry location. ❑ Store paper at 64.4°–75.2°F (18°–24°C), 40%–60% relative humidity. Loading Paper in the Multi-Purpose Tray Make sure the paper thickness lever is set to the left m (see page 2-6). C Paper Handling 1.
2-12 3. Move the paper guide to the left to match the size of your paper. 4. Prepare a stack of paper by fanning the edge that will feed into the unit first, and then tapping the stack on a flat surface to even its edges.
5. Insert the stack into the multi-purpose tray until it stops, so that the right edge of the stack is aligned with the right side of the multi-purpose tray. ❑ The multi-purpose tray holds up to 100 sheets of plain paper — 20 lb. (75 Paper Handling g/m2) paper. 6. D n Make sure the top of the stack is below the paper limit mark ( ). Slide the paper guide snugly against the left edge of the stack. The MultiPASS is now ready to print.
Loading Envelopes You can stack up to 10 envelopes in the multi-purpose tray to feed them automatically into the MultiPASS. 1. Make sure the paper thickness lever is set to the right A (page 2-6). C In Bartrk C C l-idg o 2e M lo 1 r a Jd ae p a in n C BarInk t BClrid la-2ge M c1 a Jd k ae p a in n c To avoid paper jams, smearing, and other problems, never open the printer cover to set the paper thickness lever while the MultiPASS is printing. 2.
Remove any curling from the envelopes by holding the edge of the envelopes diagonally and bending them gently. 4. Make sure the flaps of the envelopes are flat and not curled. Paper Handling 3. FLAP 5. Insert the stack of envelopes into the multi-purpose tray until it stops, so that the right edge of the stack is aligned with the right side of the multi-purpose tray. Then slide the paper guide snugly against the left edge of the stack. ❑ Insert the envelopes with the print side up.
Using Canon’s Specialty Papers This section provides guidelines for printing on Canon’s specialty papers and describes special procedures required for high resolution paper, fabric sheets, and banner paper. Specialty Paper Guidelines n Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
❑ When loading transparencies, insert one sheet of plain paper as the last sheet in the stack. ❑ Do not leave film in the multi-purpose tray for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. ❑ To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling film. ❑ Store unused papers and films flat. Do not remove papers from their protective packaging until you are ready to use them.
1. n Always raise both paper output guides. 2. n Raise both paper output guides to a vertical position. When you finish printing on High Resolution Paper or Banner Paper, lower the paper output guides. Always lower the paper output guides when using the MultiPASS as a fax machine; in the raised position they can cause the faxes to pile up and jam. Using the Cleaning Sheet Canon’s High Resolution Paper is designed for high quality printing.
C In Bartrk C C l-idg o 2e M lo 1 a Jd r ae p a in n C BarInk t BClrid la-2ge M c1 a Jd k Paper Handling ae p a in n c Chapter 2 To avoid paper jams, smearing, and other problems, never open the printer cover to set the paper thickness lever while the MultiPASS is printing. 2. Remove the covers from the two pieces of tape on the cleaning sheet. 3.
4. Open the document tray. . Function 5. Press Function. 6. Press Cleaning.
08 02 7. Use d or u to select ROLLER CLEANING. ROLLER CLEANING Set 8. Press Set. Printing on Banner Paper Banner paper is a continuous sheet of paper with perforations at equal distances along its length, where it can be cut to the length required. For best results, use Canon’s Banner Paper. To set up a print job on banner paper, you must decide on the number of sheets you need.
1. Place the MultiPASS near the edge of a table so that the paper can flow over the edge as it exits the unit. ❑ Make sure the paper rest is extended. 2. Make sure the paper thickness lever is set to the left m (see page 2-6). C In Bart k Cri C l-dg o 2e M lo 1 r a Jd ae p a in n C BarInk tr BCl-id la 2ge M c1 a Jd k ae p a in n c 2-22 To avoid paper jams, smearing, and other problems, never open the printer cover to set the paper thickness lever while the MultiPASS is printing.
Raise both paper output guides to a vertical position. 4. Cut the banner paper along one of the perforations to the length required. ❑ Your banner can be up to six sheets (66 inches/1676 mm) long. Chapter 2 5. Place the banner paper behind the unit on a flat surface. 6. Gently fold along the perforations between the first and second sheets. Paper Handling 2-23 Paper Handling 3.
7. Insert the first sheet into the multi-purpose tray until it stops, so that the right edge of the sheet is aligned with the right side of the multi-purpose tray. ❑ Make sure the sheets behind the unit are aligned with the multi-purpose tray.
8. Slide the paper guide against the left edge of the sheet, leaving a 0.04 inch (1 mm) gap between the paper guide and the edge of the sheet. Paper Handling ❑ Make sure the sheet is under the tabs on the multi-purpose tray. 9. Your MultiPASS is now ready to print. Set your Macintosh to print on the banner paper. ❑ Allow the paper to flow over the edge of the table as it exits the MultiPASS.
2-26 Paper Handling Chapter 2
Chapter 3 Document Handling This chapter gives details on the requirements for documents you can feed into your MultiPASS. Whether you are faxing, copying, or scanning a document, read this chapter carefully for information on the types of documents you can feed, and instructions on loading documents for your specific needs. This chapter also describes how to use your MultiPASS to make copies. ❑ Document Requirements for Faxing, Copying, and Scanning....................4-2 Problem Documents................
Document Requirements for Faxing, Copying, and Scanning The documents you feed into the Automatic Document Feeder (ADF) for faxing, copying, and scanning must meet the following requirements. When the document feed lever is set for automatic document feed Size: (W x L) Maximum: 8.5 x Approx. 39 in. (216 mm x Approx. 1 m) Minimum: 8.27 x 5.83 in. (210 x 148 mm) Quantity: Up to 20 letter-size, 20 A4-size, or 10 legal-size sheets 1 sheet for sizes other than the above 20 lb (75 g/m2) paper Thickness: 0.
Problem Documents ❑ To prevent paper jams in the ADF, do not use any of the following in the WRINKLED OR CREASED PAPER CURLED OR ROLLED PAPER TORN PAPER CARBON PAPER OR CARBON-BACKED PAPER COATED PAPER ONION SKIN OR THIN PAPER Document Handling MultiPASS: ❑ Remove all staples, paper clips, or any other fasteners before loading the document into the ADF. ❑ Make sure any glue, ink, or correction fluid on the paper is completely dry before loading the document into the ADF.
Scanned Image Area The shaded area in the illustration below is outside the scanning area of the MultiPASS. Make sure your document’s text and graphics do not extend into these margins. MAX. 0.16" (MAX. 4.0 mm) Letter/Legal MAX. 0.16" (MAX. 4.0 mm)* 8.42" (214 mm) MAX. 0.18" (MAX. 4.5 mm) 3-4 Document Handling MAX. 0.18" (MAX. 4.
Selecting Automatic/Manual Document Feed With the MultiPASS, you can select whether you want to scan documents automatically or manually. Automatic document feed is used when scanning multipage documents on normal paper.
Loading Documents for Automatic Feed 3-6 1. Open the document tray. 2. Make sure the document feed lever is set to automatic document feed.
If the document has multiple pages, tap it on a flat surface to even the stack’s edges. 4. Adjust the document guides to the width of the document. Document Handling 3.
5. Gently insert the document, facedown (top of the document toward you), into the ADF until you hear a beep. ❑ The document is now ready for scanning. The MultiPASS automatically feeds the pages one by one from the bottom of the stack.
Trouble With Multipage Documents n Chapter 3 1. Remove the stack and tap it on a flat surface to even the edges. 2. “Slant” the stack so that its front edge is bevelled as shown below, then insert the stack into the ADF. ● You cannot feed a multipage document of thick media, such as postcards or business cards. Use manual feed instead to feed one sheet at a time. ● Wait until all pages of your document have been scanned completely before starting a new job.
Adding Pages to the Document The MultiPASS Automatic Document Feeder (ADF) can hold up to 20 letter, 20 A4, or 10 legal-size pages at a time when the document feed lever is set to automatic document feed. If your document has more pages than this, you can add pages while the MultiPASS is scanning. 1. Wait until the last sheet in the ADF starts feeding. 2. Load up to 20 additional sheets (10 legal size). ❑ Insert the first new sheet so that it overlaps the last sheet by about one inch (2.5 cm). 1" (2.
Chapter 3 1. Open the document tray. 2. Make sure the document feed lever is set to manual document feed.
3. Adjust the document guides to the width of the document. 3. Gently insert the document, facedown (top of the document toward you), into the ADF until you hear a beep. ❑ The document is now ready for scanning. n c Wait until your document has been scanned completely before starting a new job. When you have finished scanning your document, be sure to slide the document guides outward.
Copying Documents One of the convenient features of your MultiPASS is its ability to make up to 99 high-quality black & white copies. It can also make one color copy of a document at a time. n Be sure to adjust the document feed lever before loading your document. (See page 3-5.) 1. Open the document tray. 2. Prepare the document and load it, facedown, in the ADF. ❑ The LCD display shows the following: Standby to scan: 3. MEMORY USED 0% DOCUMENT READY Select color or black & white copying.
Color / B&W 5. To change the copying resolution for color copying, make sure the Color/B&W light is on, then press Resolution until the resolution you want appears. Resolution COLOR DRAFT COLOR FINE COLOR SNAPSHOT -orTo change the copying resolution for black & white copying, make sure the Color/B&W light is off, then press Resolution until the resolution you want appears. Color / B&W Resolution B&W TEXT B&W PHOTO ❑ When copying in color: ● Use COLOR DRAFT resolution for 360 x 360 dpi.
Function 08 02 6. If you want to reduce the size of the copies, press Function. 7. Use d or u to select the reduction percentage you want. ❑ You can select 70%, 80%, 90%, or 100%. Ex: DEF 2 JKL 4 5 TUV PRS 7 3 8. MNO 6 OPER 9 SYMBOLS 0 # Tone If you want to make multiple copies, use the numeric buttons to enter the number of copies. Ex: Start / Scan 01 ❑ You can make up to 99 black & white copies. ❑ You can only make one color copy at a time. WXY 8 80% 9.
Setting the Paper Type for Color Copying For best results when copying in color, adjust the MultiPASS for the type of paper you are using. The default paper type setting is PLAIN PAPER. Follow the procedure below: Function 01 1. Press Function. 2. Press Data Registration. Data Registration DATA REGISTRATION Set 3. Press Set. USER SETTINGS 08 02 4. Use d or u to select PRINTER SETTINGS. PRINTER SETTINGS Set 5. Press Set. RX REDUCTION 08 02 6. Use d or u to select COLOR COPY MEDIA.
08 02 8. Use d or u to select the paper type setting you want for color copying. Ex: HIGH RES. PAPER ❑ You can select from the following settings: Set 9. ● PLAIN PAPER ● HIGH RES. PAPER (High resolution paper) Press Set to register your setting. BOTTOM MARGIN 9. Press Stop to return to standby mode. Ex: 12/27 FaxTel Setting the Length of the Bottom Margin for Color Printing You can adjust the length of the bottom margin for color copying, color printing, and color reception.
08 02 Use d or u to select PRINTER SETTINGS. PRINTER SETTINGS Set 4. Press Set. RX REDUCTION 08 02 Use d or u to select BOTTOM MARGIN. BOTTOM MARGIN Set 5. Press Set. ❑ The current setting is displayed. Ex: 08 02 6. NORMAL Use d or u to select the length of the bottom margin for color copying, color printing, and color reception. Ex: SMALLER ❑ You can select from the following settings: ● NORMAL The bottom margin is longer than the bottom margin of a black & white printed page (0.
Chapter 4 Sending Faxes This chapter describes how to use your MultiPASS to send faxes and how to use the special dialing features. n If you are using the MultiPASS Fax Setup Utility software, you can set up and control all the fax sending and speed dialing features through the Fax Setup Utility. See the online Desktop Manager Software Guide for details. ❑ Preparing to Send a Fax .................................................................................4-2 Adjusting the Quality of Your Faxes .....
Preparing to Send a Fax For information on the types of documents you can fax, their requirements, and details on loading documents, refer to Chapter 3, Document Handling. To use the MultiPASS Fax Setup Utility to change factory default settings, including fax sending options and speed dial codes, see Chapter 3, Using the MultiPASS Fax Setup Utility, in the online Desktop Manager Software Guide. n To send a color fax, you need to use the MultiPASS operation panel.
Setting the Scanning Resolution Resolution is a measure of the fineness or clarity of a printout and is usually expressed in horizontal and vertical dots per inch (dpi). Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs. You can set the scanning resolution for the documents you send.
(203 x 196 dpi with halftones) — Suitable for documents that contain photographs. With this setting, areas of the document that contain photos are automatically scanned with 64 levels of gray, rather than just two (black & white). This gives a much better reproduction of photos, though the transmission time is longer. ❑ After about 10 seconds, the LCD display returns to standby mode. Setting the resolution for color sending Color / B&W Resolution 1.
Setting the Scanning Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust the contrast the MultiPASS uses to send faxes. Adjust the contrast according to how light or dark your document is. n ● You can set the scanning contrast from the MultiPASS Fax Setup Utility. If you are using the Fax Setup Utility, see the online MultiPASS Desktop Manager Software Guide for details.
Sending Methods This section describes the methods and advantages of the two main sending methods. ❑ Memory sending Allows you to send a document easily and quickly. ❑ Manual sending Allows you to talk to the other party before you send the document. Memory Sending Memory sending is a quick and easy way to send a document.
❑ If you are sending in color to a fax machine with color capability, press Color/B&W to turn on its light (see page 4-2). ❑ If necessary, you can adjust the resolution and contrast (see page 4-3 and page 4-5). ❑ You may not be able to use memory sending if the percentage shown in the MEMORY USED display is close to 100%. In this case, use manual sending to send your document. 3. Dial the other party’s fax number. ❑ Use one of the dialing methods described earlier in this chapter.
Manual Sending Manual sending allows you to talk to the other party before you send the document. This method is useful if the other party must manually set their fax machine to receive before they can receive a fax. n To use this mode, you need to connect a telephone to your MultiPASS. 1. Open the document tray. 2. Prepare the document and load it, facedown, in the Automatic Document Feeder (ADF).
4. Dial the other party’s telephone/fax number. Ex: TEL= 7654321 ❑ Use one of the dialing methods described earlier in this chapter. ❑ If you make a mistake during dialing, press Hook or put down the handset and start again from step 3. 5. When you hear the other party answer the call, pick up the handset and you can talk. ❑ If you pressed Hook in step 3 instead of lifting the handset, you will hear the other party’s voice but they will not be able to hear you through the speaker.
Canceling Sending Follow this procedure if you want to stop sending a document before transmission is completed: Stop 1. Press Stop. ❑ For manual sending, the transmission is canceled. ❑ For memory sending, the MultiPASS asks you to confirm that you want to cancel. CANCEL? AYES #NO YES=(A) 2. Tone NO=(#) Press T to cancel sending. ❑ Sending is not canceled until you press T. ❑ If you change your mind and want to continue sending, press #.
Removing the Document From the Automatic Document Feeder (ADF) n Chapter 4 1. Open the operation panel by gently pulling it toward you. 2. Remove the document by pulling it out from the top or bottom. Sending Faxes n Do not try to pull the document out without opening the operation panel, or you might tear or smudge the document. If the paper does not pull out easily, do not force it.
3. n 4-12 When you are finished, close the operation panel by pressing it down from the center. Be sure to close the operation panel until it locks into place. Otherwise the unit will not function properly.
Redialing When the Line Is Busy There are two methods of redialing: manual redialing and automatic redialing. Manual Redialing Press the Redial/Pause button to dial the last number you dialed with the numeric buttons. (This also starts redialing regardless of whether automatic redialing is enabled.) Canceling Manual Redialing To cancel manual redialing, press the Stop button. Automatic Redialing After the initial dial attempt, the default setting is to wait two minutes and try to dial again.
When it begins redialing, the LCD display shows details on the transmission. If the receiving fax machine is still busy on the last attempt, the LCD display shows BUSY/NO SIGNAL, the transaction number (TX/RX NO.), and prints the Error TX report (if set to print one). BUSY/NO SIGNAL Ex: TX/RX NO. 0013 PRINTING REPORT If this happens, try sending again later. Canceling Automatic Redialing You cannot cancel automatic redialing with the Stop button while the unit is waiting to redial.
n ● You control error reports through the MultiPASS Fax Setup Utility or the operation panel. If you are using the MultiPASS Fax Setup Utility see the online MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the online Standalone Fax Manual. ● If you want to cancel a transmission while the unit is waiting to redial, refer to Deleting a Document From Memory (see page 4-23).
Transmitting the Document 1. Open the document tray. 2. Prepare the document and load it, facedown, in the Automatic Document Feeder (ADF). ❑ The LCD display shows the following: Currently used memory: Standby to scan: MEMORY USED 0% DOCUMENT READY ❑ If you are sending in color to a fax machine with color capability, press Color/B&W to turn on its light (see page 4-2). ❑ If necessary, you can adjust the resolution and contrast (see page 4-3 and page 4-5). 3.
❑ Regular dialing Use the numeric buttons to enter the fax number, then press Set to add the number to the broadcast list. ● You can only enter one fax number this way. ABC DEF 2 1 GHI JKL 4 PRS 5 TUV 7 3 MNO 6 Set ➔ WXY 8 OPER 0 9 SYMBOLS # n Start / Scan ● If you enter the wrong destination, press Function, then Clear. Then press Function again, and enter the correct destination. ● You must dial the second number within five seconds of dialing the first number.
n 4-18 ● If a number is busy, the unit will continue sending to the other destinations and then redial the number that was busy. ● If the MultiPASS memory becomes full while scanning your document, MEMORY FULL appears in the LCD display. If this happens, remove the remainder of the document from the ADF (you may need to open the operation panel to do so), then divide the document into several sections and send each section individually.
Documents Stored in Memory Printing a List of Documents in Memory The MultiPASS can print out a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each. Once you know the transaction number of a document in memory, you can print it or delete it. Function 04 1. Press Function. 2. Press Memory Reference. Memory Reference DOC. MEMORY LIST Set 3. Press Set. PRINTING REPORT ❑ The MultiPASS begins printing a list of documents stored in memory.
Printing a Document in Memory Before printing a document, make sure you have the correct BJ cartridge installed.
08 02 5. Use d or u to select the transaction number (TX/RX NO.) of the document you want to print. Ex: TX/RX NO. A0003 ❑ The marks before the transaction number (TX/RX NO.) have the following meanings: (No mark): The document is in black & white. A: The document is in color. #: The document is in black & white and is being sent or printed automatically. &: The document is in color and is being sent or printed automatically. ❑ If you are unsure of the transaction number (TX/RX NO.
If you are printing a color document and have the BC-20 Black BJ Cartridge installed, the following messages alternate in the LCD display: CONVERT CLR>B&W? YES=(A) NO=(#) Press T to print the document in black & white with the BC-20 Black BJ Cartridge. -orPress # to cancel printing. The unit returns to step 5.
Deleting a Document From Memory Follow this procedure to delete a document from memory: Function 04 1. Press Function. 2. Press Memory Reference. Memory Reference DOC. MEMORY LIST 08 02 3. Use d or u to select DELETE DOCUMENT. DELETE DOCUMENT 4. Press Set. Ex: 08 02 5. TX/RX NO. 0001 Use d or u to select the transaction number (TX/RX NO.) of the document you want to delete. Ex: TX/RX NO. A0004 ❑ The marks before the transaction number (TX/RX NO.
Set 6. Press Set. ❑ The MultiPASS asks you to confirm that you want to delete the document. OK TO DELETE? YES=(A) 7. NO=(#) Press T to delete the document. ❑ If you change your mind and want to keep the document in memory, Tone press #. ❑ The MultiPASS deletes the document. 8. Stop To continue deleting other documents in memory, repeat the procedure from step 5. -orPress Stop to return to standby mode.
Special Dialing This section explains special dialing features, such as dialing through a switchboard and dialing international numbers. Dialing Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your unit is connected through a PBX or other telephone switching system, you have to dial the outside line access number first, and then dial the number of the party you are calling.
ABC JKL 4 TUV Ex: 6 WXY 8 7 Use the numeric buttons to dial the international access code. 3 MNO 5 PRS 3. DEF 2 1 GHI OPER TEL= 011 9 SYMBOLS 0 # ❑ If you make a mistake during dialing, press Stop. ❑ For details on the international access code, contact your local telephone Tone company. ABC DEF 2 1 GHI JKL 4 3 TUV PRS 6 WXY 8 7 4. MNO 5 OPER Use the numeric buttons to dial the country code, the area code, and the fax/ telephone number of the other party.
Switching Temporarily to Tone Dialing Many information services for banks, airline reservations, hotel reservations, etc., require tone dialing for their services. If your unit is connected to a rotary pulse line, follow this procedure to set the unit temporarily for tone dialing: Hook 1. Press Hook. TEL= ❑ You can also lift the handset of the telephone connected to your unit instead of pressing Hook. ❑ You can adjust the volume of the speaker.
Hook 5. When you have finished, press Hook to disconnect the call. ❑ If you used the handset, hang up the handset to disconnect the call. ❑ Tone dialing is canceled when you disconnect the call.
Chapter 5 Receiving Faxes This chapter describes the different methods for receiving faxes. You will also find instructions on setting the MultiPASS to receive color faxes. ❑ Different Ways to Receive a Fax.....................................................................5-2 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode............................................................................................5-4 ● Receiving Faxes Manually: MANUAL MODE ............................
Different Ways to Receive a Fax The MultiPASS provides you with several modes for receiving faxes. Read this section to determine which mode best suits your requirements, by considering how you want to use the MultiPASS. You can change the Receive Mode and the Receive Fax options through the MultiPASS Fax Setup Utility or through the operation panel.
❑ DRPD Use this mode if you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service offered by some telephone companies. By subscribing to such a service, you can have several fax and telephone numbers for your MultiPASS using only one telephone line. Receiving Faxes Once you have decided which mode you want, set the mode either through the Fax Setup Utility (see the online MultiPASS Desktop Manager Software Guide) or through the operation panel (see the online Standalone Fax Manual).
Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Set this mode if you want your MultiPASS to automatically switch between voice and fax calls. For this mode, you need to have a telephone connected to your unit. What Happens When Fax/Tel Mode is Selected Telephone Type of call Telephone charges begin for the caller. RING START TIME (Factory default setting = 8 sec.) Fax Fax Sending document manually Sending document automatically The MultiPASS answers without ringing.
Receiving Faxes Manually: MANUAL MODE In MANUAL MODE, if you connect a telephone to your unit, you can use the telephone to receive normal telephone calls and also to activate your MultiPASS to start receiving a document. If you place the extension phone away from the MultiPASS (on your desk, for example) and activate receiving from this phone, this is called remote receiving.
Receiving Using the Distinctive Ring Pattern Detection Feature: DRPD Some telephone companies offer a Distinctive Ring Pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line. If your phone company offers such a service, you can have both a fax number(s) and a telephone number(s) for your MultiPASS using only one telephone line.
How DRPD Responds to Calls When there is an incoming call, the MultiPASS checks the incoming ring pattern and determines the type of pattern being received. The MultiPASS may require up to 10 seconds to determine the pattern type. During this time, any telephone device connected to the MultiPASS reacts according to how you registered the setting. Your Setting Incoming Call From Fax Incoming Call From Telephone TEL Rings to alert you to pick up Rings to alert you to pick up the handset of the telephone.
Receiving in Color Your MultiPASS has been factory-set to receive faxes in color from fax machines with color capability. When receiving a fax, your MultiPASS detects if the incoming fax is a color or black & white transaction, and prints the fax accordingly. For automatic printing of received color faxes, you need to have the BC-21e Color BJ Cartridge installed in your unit. If you have one of the optional BJ cartridges installed, the MultiPASS will receive the color fax in memory.
Receiving Faxes in Memory When a Problem Occurs If the MultiPASS encounters a problem when it is receiving a fax, the unit will automatically store the unprinted pages of the fax in memory, and the LCD display will show REC’D IN MEMORY as well as one or several of the following messages: Unit has run out of paper The MultiPASS has run out of paper while printing. LOAD PAPER Load paper in the multi-purpose tray (see page 2-11). Then press the Resume button to print the pages stored in memory.
BJ cartridge has run out of ink The BJ cartridge installed in the MultiPASS has run out of ink while printing. CHANGE CARTRIDGE Change the BJ cartridge (see page 6-16). The unit automatically prints the pages stored in memory. BJ cartridge not installed There is no BJ cartridge installed in the MultiPASS. PUT IN CARTRIDGE Install a BJ cartridge (see page 6-16). The unit automatically prints the pages stored in memory.
n ● The MultiPASS memory can store up to approximately 42 pages (based on ITU-T/CCITT No. 1 Chart, standard mode). ● You can set the MultiPASS not to store faxes in memory if a problem occurs during reception. You can only do this through the operation panel. For more information about setting the MultiPASS to store faxes in memory, see page 5-24 in the online Standalone Fax Manual. ● Once the pages are printed, they are deleted from memory.
5-12 Receiving Faxes Chapter 5
Chapter 6 Maintenance Your MultiPASS requires no maintenance other than periodic cleaning, and replacement of BJ cartridges or BJ tanks. ❑ MultiPASS Guidelines....................................................................................6-2 ❑ Periodic Cleaning...........................................................................................6-3 Cleaning the Outside of the MultiPASS..................................................6-4 Cleaning the Interior of the MultiPASS.....................
MultiPASS Guidelines Follow these guidelines to avoid damage to your MultiPASS and harm to you or others: ❑ Place the MultiPASS on a stable surface. Do not use an angled stand. Avoid setting the unit in direct sunlight. ❑ Do not install the MultiPASS near devices that contain magnets or generate magnetic fields, such as speakers. ❑ Do not subject the MultiPASS to strong physical shock or vibration. ❑ Make sure the area where you use the unit is free from dust. ❑ Keep the MultiPASS clean.
❑ Always lift the MultiPASS as shown below. Never lift it by its multi-purpose tray, document support, or document tray. Periodic Cleaning Your MultiPASS requires little periodic maintenance. Follow these guidelines to keep your MultiPASS in good operating condition: ❑ Before you clean the MultiPASS, be sure to print any faxes stored in memory. ❑ Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.
Cleaning the Outside of the MultiPASS Clean the outer casing of the unit as follows: 1. Disconnect the power cord from the MultiPASS. 2. Wipe the exterior of the unit with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution. 3. Plug the power cord back in.
3. Open the printer cover by grasping the document guides and lifting. ❑ If the printer cover does not open easily, slide the document guides outward and then open the printer cover. DOCUMENT GUIDE DOCUMENT GUIDE c Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the exterior or interior of the MultiPASS, as they can damage its components.
1. Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the unit’s interior, especially around the platen. Be careful not to touch the BJ cartridge. 2. Check the small black rollers. If they are dirty, clean them with a soft, dry toothbrush. 3. When finished, close the printer cover. 4. Close the document tray. 5. Plug the unit back in. Cleaning the Scanner Components Periodically check and clean the scanner components. 6-6 1.
3. Open the operation panel by gently pulling it toward you. 4. Clean the components as described below. SEPARATION GUIDE SCANNING GLASS WHITE SHEET SEPARATION ROLLER Separation roller Use a soft, dry, clean cloth to wipe the roller. White sheet and scanning glass Use a clean, soft, lint-free cloth moistened with water to clean the the white sheet and scanning glass, then wipe them with a soft, dry, lint-free cloth. Chapter 6 Maintenance Separation guide Wipe with a dry, soft cloth.
n c ● If the scanning components are dirty, the documents you send or print will also be dirty. ● Be sure to use a soft cloth to avoid scratching the components. Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the exterior or interior of the MultiPASS, as they can damage its components. 5. Clean the shaded areas of the operation panel and the unit.
7. n When you are finished, close the operation panel by pressing it down from the center as shown. Be sure to close the operation panel until it locks into place, or the unit will not function properly. 8. Close the document tray. 9. Plug the unit back in. Cleaning the Rollers Maintenance You will need to clean the unit’s rollers after using a package of High Resolution Paper. This process removes paper dust from the printer’s rollers, preventing paper feed problems.
BJ Cartridges and BJ Tanks Canon offers several BJ cartridges and BJ tanks for use in the MultiPASS. B Ca ❑ BC-21e Color BJ Cartridge (included with the rtrInk Cl- idge Col or 21 Ma Ja de pa in n B BC -2 1e Ma de in Ja pa Ca rtrInk BlaCl-2 idge ck 1 Ma Ja de pa in n CaColor rtri BJ dg e n MultiPASS) Contains the print head unit and two replaceable BJ tanks, one color (cyan, magenta, yellow) and one black.
Maintenance The most important thing you can do to extend the life of your MultiPASS and to ensure optimum print quality is to take care of the BJ cartridges. c Spilled ink can stain any surface. Open BJ cartridges and BJ tanks carefully, and follow the guidelines here to protect against spilled ink. ❑ If you are using both the BC-21e Color BJ Cartridge and any of the optional BJ cartridges, be sure to store the BJ cartridge not being used in the Ink Cartridge Storage Box provided with your MultiPASS.
Using Ink Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty. However, Canon cannot guarantee the quality or performance of your unit when you are using inks from other suppliers.
Testing and Cleaning the BJ Cartridge Print Head The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your MultiPASS is equipped with a print head cleaning function that does this. Printing the Nozzle Check Before cleaning the print head, you may want to print the nozzle check to test the BJ cartridge installed in the MultiPASS.
Cleaning the BJ Cartridge Print Head If your printouts become faint or streaked, or if their quality otherwise decreases, clean the print head. To maintain the best possible print quality, you need to clean the BJ cartridge print head from time to time. c n Function 10 Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the BJ cartridge. If your printing is faint, you can often correct the problem by adjusting the print contrast and printing speed. 1.
When to Replace the BJ Cartridge How frequently you need to replace your BJ cartridge or one of its BJ tanks depends on how you use your MultiPASS. If you print a good deal of graphics, halftones, or grayscales, you will need to replace the BJ cartridge more often than if you print mainly text. (See page A-5 for details on the life expectancy of BJ cartridges.) To help ensure the maximum life for your cartridges, always follow the guidelines for cartridge maintenance given on page 6-11.
n ● For optimum printing results, Canon recommends that you use the Canon BC-21e Color BJ Cartridge or the optional Canon BC-20 Black Cartridge with your MultiPASS. ● When replacing BJ tanks in the BC-21e Color BJ Cartridge, Canon recommends that you use the Canon BCI-21 Color and BCI-21 Black BJ Tanks. Replacing the BJ Cartridge 1. Make sure the MultiPASS is plugged in. 2. Open the document tray. 3. Open the printer cover by grasping the document guides and lifting.
c Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts may adversely affect operation of the unit and /or cause print quality deterioration. DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE 4. Press the cartridge button . c Chapter 6 ● Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. ● The MultiPASS includes an automatic protection feature that helps keep it from overheating.
5. c Raise the blue cartridge lock lever (on the cartridge holder) by gently pulling up on it. Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the print head, the silver plate on the bottom of the BJ cartridge, or the silver metal or circuit area on its side. B Ca rtriInk Cl-2 dge Col or 1 Ma Ja de pa in n B Ca rtriInk BlaCl-2 dge ck 1 Ma Ja de pa in n CaColor rtrid BJ ge BC -2 1e Ma de in Jap an HOLD HERE PRINT HEAD DO NOT TOUCH 6.
7. c Peel the cover off the new BJ cartridge’s protective packaging, and remove the BJ cartridge. Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the print head, the silver plate on the bottom of the BJ cartridge, or the silver metal or circuit area on its side. HOLD HERE PRINT HEAD DO NOT TOUCH 8. Lift the orange cap off the BJ cartridge’s print head, then remove the orange tape.
n ● Spilled ink can stain any surface; protect yourself and your work area. ● Discard the cap and tape immediately. Never attempt to reattach the cap or tape to the print head, or you can adversely affect the ink flow or quality of the ink color. 9. Hold the BJ cartridge so that its label faces outward, then slide it into the cartridge holder. ❑ Be careful not to touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on its side. 10.
11. Press the cartridge button . ❑ The cartridge holder moves to its home position on the right side of the unit and begins cleaning the print head. This process takes about 55 seconds. c Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. 12. Close the printer cover. 13. Close the document tray.
Replacing a BJ Tank in the BC-21e Color BJ Cartridge The LCD display will indicate which BJ tank in the BC-21e Color BJ Cartridge needs replacing. Message Action BLACK INK EMPTY Replace the BCI-21 Black BJ Tank (right tank). COLOR INK EMPTY Replace the BCI-21 Color BJ Tank (left tank). Leave the BC-21e Color BJ Cartridge in the MultiPASS when replacing a BJ tank. 6-22 1. Make sure the MultiPASS is plugged in. 2. Open the document tray.
3. Open the printer cover by grasping the document guides and lifting. DOCUMENT GUIDE DOCUMENT GUIDE c Do not touch the round shaft, guide rail, or ribbon cable. Touching these parts may adversely affect operation of the unit and /or cause print quality deterioration.
4. Press the cartridge button . ❑ The cartridge holder moves to the center of the unit. c ● Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. ● The MultiPASS includes an automatic protection feature that helps keep it from overheating. If the cartridge holder does not move, unplug the MultiPASS and let it cool for several minutes. When it has cooled, plug it in again, and press the button to move the cartridge holder.
5. Remove the empty BJ tank by grasping the tab on the top of the empty BJ tank and pulling forward to release it. Then lift out the BJ tank from the BJ cartridge. C BarInk tr BCl-id la 2ge M c1 a Jd k ae p a in n 6. Dispose of the BJ tank properly. ❑ You may want to place it in a plastic bag to keep any residual ink from spilling. Take the new BJ tank out of its bag and remove its orange cap. Maintenance 7.
c Be careful not to touch the bottom of the BJ tank, as you may get ink on your hands. DO NOT TOUCH 8. Slide the new BJ tank into the empty slot. C BarInk tr BCl-id la 2ge M c1 a k Jd ae p a in n 9. Press firmly on the tab on top of the new BJ tank, in the direction shown below, until the tank snaps into place.
10. If you need to replace the other tank, repeat steps 5 to 9. 11. Press the cartridge button . ❑ The cartridge holder moves to its home position on the right side of the unit and begins cleaning the print head. This process takes about 55 seconds. c Do not try to manually move or stop the cartridge holder as this may damage the MultiPASS. 12. Close the printer cover. 13. Close the document tray.
Storing a BJ Cartridge Once a BJ cartridge is unwrapped, its print head must be kept from drying out, or it can clog and fail to work properly. A BJ cartridge installed in the MultiPASS is protected from drying out by automatically moving to the home position on the right side of the unit and capping itself. If you remove a partially used BJ cartridge from the MultiPASS, store it in the SB21 Ink Cartridge Storage Box provided with your unit. c Hold the BJ cartridge by its sides only.
2. Insert the BJ cartridge in its container with the BJ cartridge’s label facing forward, and the print head down. Color Slot Black Ink Cartr idg BCl-2 e Color1 Made Japa in n Color Cartri BJ dge Made Japa in n Made in Jap an BC-2 1e Close the storage box. Make sure the lid snaps shut. Maintenance 3.
Transporting the MultiPASS Whenever you plan to transport the MultiPASS, you need to prepare it so it will not be damaged during the move. 1. DO NOT remove the BJ cartridge from the unit. 2. Make sure the cartridge holder is in its home position on the right side of the unit. ❑ If it is not in its home position, press the cartridge button (inside the unit. n 6-30 3. With the cartridge holder on the right side of the unit, tape the BJ cartridge and cartridge holder to the side of the unit. 4.
If your MultiPASS is not operating properly, use the information and suggestions in this chapter to try and resolve the problem. ❑ If You Cannot Solve the Problem ..................................................................7-2 ❑ Clearing Jams .................................................................................................7-3 Jams in the Automatic Document Feeder (ADF)...................................7-3 Jams in the Multi-Purpose Tray ................................................
If You Cannot Solve the Problem If you have a problem with your MultiPASS and you cannot resolve it by referring to the information in this chapter, contact your local authorized Canon dealer sales or service representative. Canon’s support personnel are trained in the technical support of Canon’s products and should be able to help you with your problem. n c Attempting to repair the MultiPASS yourself may void the limited warranty as to that repair. See the limited warranty card for details.
Troubleshooting ❑ Place of purchase ❑ Nature of problem ❑ Steps you have taken to solve the problem and the results Clearing Jams On occasion, the document feeding into the Automatic Document Feeder (ADF) or the paper in its multi-purpose tray may misfeed or jam. If this happens, you can usually fix the problem using one of the following procedures. n You do not need to unplug the MultiPASS while clearing paper jams.
3. While holding the operation panel, remove the document. ❑ Pull it in either direction, but do not force it. ❑ If a multipage document is loaded, remove the entire document from the ADF. n If the paper does not pull out easily, do not force it. Call the Canon Customer Care Center (see page 1-9). 4. n When you are finished, close the operation panel by pressing it down from the center. Be sure to close the operation panel until it locks into place. Otherwise the unit will not function properly.
Use this procedure if the paper jams or misfeeds in the multi-purpose tray. If this happens, the message CLEAR PAPER JAM appears in the display. 1. Close the document tray if necessary. 2. Gently pull any paper out of the unit as shown. 3. Remove the paper stack from the multi-purpose tray and reload it. ❑ Make sure you push the paper to the back and right of the multi-purpose tray, Resume 4. D and that the stack is not higher than the paper limit mark ( ).
LCD Messages The following messages are displayed in the LCD display when the MultiPASS is performing a function or encounters an error. The error code appears in the Activity Report. Message Error Code Cause Action AUTO REDIAL — The unit is waiting to redial the other party’s number because the line was busy or the other party did not answer when you tried to send the document Wait for the unit to try redialing.
Error Code Cause Action The other party is not Contact the other party and using a G3 fax machine. ask them to send or receive the document using a G3 fax machine. BUSY/NO SIGNAL (Continued) The touch tone/rotary pulse setting on your unit is incorrect. The receiving fax machine did not answer within 55 seconds. Set your unit to the setting that matches your telephone line. (See the MultiPASS Desktop Manager Software Guide or the Standalone Fax Manual.
Message Error Code Cause Action CHANGE CARTRIDGE #052 The BJ cartridge is empty or its ink may have dried out. Clean the BJ cartridge print head (see page 6-14). If the message remains in the LCD display, replace the BJ cartridge (see page 6-22). The unit will then print automatically any faxes received in memory. CHECK DOCUMENT #001 The document is jammed in the ADF. Remove the document you are trying to send or copy and start again.
Error Code CHECK PRINTER (Continued) Cause Action The BJ cartridge may be defective. Press the Resume button. Reinstall the BJ cartridge and try your operation again. In either case, if the error does not clear, try unplugging the unit. Wait several minutes, then plug it back in. Also, try installing a new BJ Cartridge. CLEAR PAPER JAM — There is a paper jam. Clear the paper jam (see page 7-3) and reload paper in the multi-purpose tray. Press the Resume button.
Message DIALING DOC. TOO LONG Error Code Cause Action — The unit is dialing the receiving fax machine. Press the Stop button if you want to cancel the transmission. It took more than 32 minutes to send or copy a document. Divide the document and send or copy each part separately. It took more than 32 minutes to receive a document. Contact the other party. Have them divide the document and send each part separately. #003 The document is longer Use a copy machine to make than 39.
Error Code Cause HANG UP PHONE — The handset of the telephone or extension phone is off hook. Place the handset properly in its cradle. INSTALL BC-21e — You tried to make color copies with a BC-20 Black BJ Cartridge installed. Remove the BC-20 Black BJ Cartridge and install the BC-21e Color BJ Cartridge (see page 6-16). You tried to print a received color fax with a BC-20 Black or BC22e Photo BJ Cartridge installed.
Message Error Code INSTALL BC21e/20 (Continued) Cause Action You tried to print a received black & white fax, print a report, or print a black & white document in memory with a BC-22e Photo BJ Cartridge installed. Remove the BC-22e Photo BJ Cartridge and install the BC-21e Color or BC-20 Black BJ Cartridge (see page 6-16). Answer the call. — The unit is set for Fax/ Tel Mode and you are receiving a telephone call. LOAD PAPER — The multi-purpose tray Load paper in the multiis empty.
Error Code MEMORY USED nn% — Cause Action Shows the percentage If you need more space, wait of memory currently in for the unit to send any use. faxes. Also, print or delete any faxes in memory you no longer need (see page 4-20 and page 4-23). NO ANSWER #005 The receiving fax machine does not answer. Make sure you dialed the correct number. Try again later. NO RX PAPER #012 The other party’s fax Contact the other party and machine is out of paper have them install paper in or its memory is full.
Message Error Code Cause Action PUT IN CARTRIDGE — The BJ cartridge is not installed correctly. Make sure the BJ cartridge is installed correctly and the blue cartridge lock lever is down. The BJ cartridge is not installed. Install a BJ cartridge. REC’D IN MEMORY — The unit received the fax in memory because paper or ink ran out, a paper jam occurred, or the wrong BJ cartridge was installed.
The Alarm light comes on and the unit beeps while printing. The unit may have a paper jam. ❑ Clear the paper jam (see page 7-3). ❑ If the unit has no paper jam, unplug it, wait five seconds, then plug it in again. If the problem is fixed, the Alarm light will turn off, the BJ cartridge will move to its home position on the right side of the unit, and the LCD display will return to standby mode. If the Alarm light remains lit, call the Canon Customer Care Center (see page 1-9).
The BJ cartridge print head may need cleaning. ❑ Clean the BJ cartridge print head (see page 6-16). The BJ cartridge or the BJ tank(s) may need to be replaced. ❑ Replace the BJ cartridge or the BJ tank(s) (see pages 7-16 and 7-22). The application you are printing from may not be set up properly. ❑ Check the Macintosh and the application to make sure they are configured correctly. ❑ Make sure the MultiPASS C545 is the printer selected in the Chooser.
You may not be using the correct printer driver. ❑ Make sure you have selected the MultiPASS C545 printer in your application and in the Chooser. You may not have the best media type selected. ❑ Try selecting Media Types other than Plain Paper (see page 2-9 in the Desktop Manager Software Guide). Previous software settings may not be cleared. ❑ Make sure the MultiPASS was cleared of the previous software settings before the print job started. See the application’s documentation.
The printout curls. Your page may include a large amount of ink. ❑ Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then remove the page being careful not to touch the document tray (if it is open). Allow the page to dry further, then roll it in the opposite direction of the curl. (Should you dirty the document tray when removing the page, wipe it clean with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution.
Troubleshooting The BJ cartridge or a BJ tank may not be installed properly. ❑ Make sure the BJ cartridge and the BJ tank(s) are installed properly (see page 6-16). A BJ tank in the BC-21e Color BJ cartridge may be empty. ❑ Replace empty BJ tanks as necessary (see page 6-22). The BJ cartridge print head may be worn out. ❑ The BJ cartridge may need to be replaced. Replace as necessary (see page 6-15). Output appears jagged. The resolution selected via the printer driver may be Fast.
The printout contains blurred or smudged ink. The print medium you are using may not be supported by the MultiPASS. ❑ Try a different paper type. However, use only print media specified in this manual (see page A-3). You may be printing on the wrong side of the sheet. ❑ Some papers have a “right” side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.
The print mode may be wrong. ❑ Check your print mode setting in the Print dialog (see page 2-9). If you are printing a thin line with a nonprimary color, your software may be telling the unit to place a color every other dot, with white in between. ❑ Choose cyan, magenta, yellow, or black instead. Colors print incorrectly. The MultiPASS printer driver may not be selected in the Chooser.
Hue changes. The nozzles on the BJ cartridge print head may be clogged. ❑ Print the nozzle check to check the BJ cartridge print head (see page 6-13). Perform the BJ cartridge print head cleaning procedure if necessary (see page 6-14). A BJ tank may be empty. ❑ Replace empty BJ tanks as necessary (see page 6-22). Blue looks like purple.
Paper does not load. D The multi-purpose tray may contain too many sheets. ❑ Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark ( ) (see page 2-9). Paper may not be loaded correctly. ❑ Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see page 2-9). Paper is loaded skewed. (Printing is skewed.) Paper may not be loaded correctly.
Different types of paper may be loaded in the multi-purpose tray. ❑ Load just one type of paper. ❑ Make sure you are loading paper that meets the paper requirements for the unit (see page 2-2). Transparencies do not feed correctly. The transparencies may not be loaded correctly. ❑ Make sure you load no more than 50 sheets of transparencies in the multipurpose tray. Repeated paper jams occur. The paper you are using may be causing the jams.
You cannot send a fax. The MultiPASS may have overheated. ❑ Unplug the unit and let it cool for several minutes. Then plug the unit back in and try sending again. The MultiPASS may not be set for the type of telephone line in use (pulse/tone). ❑ If you have a pulse line, make sure the MultiPASS is set for pulse dialing. (If you are using the Fax Setup Utility, see the MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the Standalone Fax Manual.
There may be other documents being sent from memory. ❑ Allow time for the current document to finish sending. An error may have occurred during sending. ❑ Print an activity report and check for an error. (If you are using the Fax Setup Utility, see the MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the Standalone Fax Manual.) The telephone line may not be working properly. ❑ Make sure there is a dial tone when you lift the handset of the telephone or extension phone.
The telephone lines may be in poor condition, or you may have a poor connection. ❑ Lower the transmission or reception speed. (If you are using the Fax Setup Utility, see the MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the Standalone Fax Manual.) The sending fax machine may not be functioning properly. ❑ The sending fax machine usually determines the fax’s quality. Call the sender and have them make sure the top cover and scanning glass on their fax machine are clean.
The MultiPASS does not switch automatically between telephone and fax reception. The MultiPASS may not be set to switch automatically between telephone and fax reception. ❑ For the MultiPASS to switch automatically, the receive mode must be set to Fax/Tel Mode or ANS.MACHINE MODE. If you have set ANS.MACHINE MODE, confirm that an answering machine is connected to the MultiPASS and that it is turned on with an outgoing message properly recorded. An error may have occurred during reception.
Error Correction Mode (ECM) may be disabled. ❑ Make sure ECM is on. (If you are using the Fax Setup Utility, see the MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the Standalone Fax Manual.) Faxes do not print. The orange tape may not be removed from the BJ cartridge. ❑ Be sure to remove the orange tape from the BJ cartridge before you install it see page 6-19). The BJ cartridge or a BJ tank may not be installed properly.
Errors occur frequently while receiving. The telephone lines may be in poor condition, or you may have a bad connection. ❑ Lower the reception speed. (If you are using the Fax Setup Utility, see the MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the Standalone Fax Manual.) Telephone Problems You cannot dial. The telephone line may not be connected properly. ❑ Make sure the telephone line is connected properly to the MultiPASS. The unit may not be getting power.
The MultiPASS will not make a copy. A BJ tank in the BC-21e Color BJ Cartridge may be empty. ❑ Replace empty BJ tanks as necessary (see page 6-22). You may be trying to make copies with the incorrect BJ cartridge installed in the unit. ❑ The MultiPASS cannot make copies in black & white while the BC-22e Photo BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or a BC-20 Black BJ Cartridge.
General Problems The MultiPASS has no power. The power cord may not be plugged in securely. ❑ Check that the power cord is plugged securely into the unit and into the wall outlet. If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on. The power cord may not be supplying power. ❑ Check the power cord by substituting another, or by using a voltmeter to test it for continuity. The MultiPASS will not print reports.
If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user data settings and the speed dialing settings. However, any sent or received documents stored in memory will be lost. During a power failure, functions are limited as follows: ❑ You cannot make telephone calls. ❑ You cannot send, receive, or copy documents. ❑ You can only use the MultiPASS to receive telephone calls if you connected a telephone or extension phone to your unit.
7-34 Troubleshooting Chapter 7
Appendix A Specifications ❑ ❑ ❑ ❑ ❑ ❑ ❑ Appendix A Printing Specifications.................................................................................. A-2 BJ Cartridges ................................................................................................. A-5 Facsimile........................................................................................................ A-6 Copier ...........................................................................................................
Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feed Multi-Purpose Tray Capacity — Auto Feed Only Maximum thickness of stacked paper: 0.4 in. (10 mm) Plain paper—20 lb. (75 g/m2) paper Approx. 100 sheets (0.4 in./10 mm stack) (Letter/Legal/A4) Glossy photo paper 1 sheet Banner paper 1 sheet (2 to 6 long) Brilliant white paper Approx. 100 sheets High resolution paper Approx. 10 sheets T-Shirt transfers 1 sheet Greeting Cards 1 card Bubble Jet paper Approx.
Recommended Media Type Canon Glossy Photo Paper Canon Banner Paper Canon Brilliant White Paper Canon High Resolution Paper Canon T-Shirt Transfers Specifications Canon Greeting Cards Canon Bubble Jet Paper (water resistant) Canon Transparencies Canon High Gloss Film Assorted Paper Starter Kit U.S. Commercial No. 10 or European DL envelopes Canon Glossy Photo Cards Paper Weight 17 to 30 lb. (64 to 105 g/m2) Print Speed BC-21e Color BJ Cartridge Up to 1.5 pages/minute BC-20 Black BJ Cartridge Up to 6.
Printable Area—Papers The shaded portion in the following illustrations shows the printing area for papers: 8.5" (215.9 mm) 8.5" (215.9 mm) 0.12" (3 mm) 0.12" (3 mm) 11" (279.4 mm) LETTER FEED DIRECTION 14" (355.6 mm) LEGAL FEED DIRECTION 0.38" (9.5 mm)* 0.25" (6.4 mm) 0.25" (6.4 mm) 0.38" (9.5 mm)* 0.25" (6.4 mm) 0.25" (6.4 mm) 8.27" (210 mm) 0.12" (3 mm) 11.69" (297 mm) A4 FEED DIRECTION 0.38" (9.5 mm)* 0.13" (3.4 mm) 0.13" (3.
Printable Area—Envelopes The shaded portion in the following illustrations show the printing area for envelopes: 9.5" (241.3 mm) 8.66" (220 mm) 0.12" (3 mm) 0.12" (3 mm) 4.33" (110 mm) EUROPEAN DL 0.38" (9.5 mm) 0.25" (6.4 mm) 1.24" (31.4 mm) 0.38" (9.5 mm) 0.41" (10.4 mm) 0.25" (6.4 mm) FEED DIRECTION FEED DIRECTION BJ Cartridges BC-21e Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each color (cyan, magenta, yellow) Appendix A Print head life Approx.
Facsimile Applicable line Public Switched Telephone Network (PSTN) Compatibility G3 Data compressing system MH, MR, MMR, JBIG, JPEG Modem type Fax modem Modem speed 14400/9600/7200/4800 bps Automatic fallback Transmission speed Black & white: Approx. 6 seconds/page* at 14.4 Kbps, ECM-MMR, transmitting from memory Color: Approx. 45 seconds/page at 14.4 Kbps, ECM-JPEG, transmitting from memory (Based on Canon Snapshot Color Chart — 4 x 6 inch, standard mode) Transmission/reception memory 1.
Color: Standard mode: 203 pels/in. x 98 lines/in. (8 pels/mm x 3.85 lines/mm) Fine mode: 203 pels/in. x 196 lines/in. (8 pels/mm x 7.7 lines/mm) Standard mode: 200 x 200 dpi Fine mode: 200 x 200 dpi Fax Printing Speed Black & white: Approx. 3 pages/minute (Based on ITU-T/CCITT No. 1 chart, standard mode) Color: Approx.
Copier Scanning resolution B&W TEXT: 360 x 360 dpi B&W PHOTO: 360 x 360 dpi with halftone COLOR DRAFT: 360 x 360 dpi, full color COLOR FINE: 360 x 360 dpi, full color COLOR SNAPSHOT: 360 x 360 dpi, full color Black & white direct copy: 360 x 360 dpi Black & white memory copy: 8 pels/mm x 7.7 lines/mm Printing resolution 360 x 360 dpi Default size 100% Reduction sizes 70%/80%/90% Copy speed Black & white copy Letter size: Up to 3.1 pages/minute Color copy COLOR DRAFT mode, Letter size: Approx.
Scanner Scanning image processing UHQ™ (Ultra High Quality) image enhancement Halftones: 256 levels of gray Color: 16,777,216 colors Automatic Document Feeder (ADF) Automatic document feed Size (W x L): Maximum: 8.5 x Approx. 39 in. (216 mm x Approx. 1 m) Minimum: 8.27 x 5.83 in. (210 x 148 mm) Quantity—20 lb. (75 g/m2) paper: Up to 20 letter-size, 20 A4-size 10 legal-size sheets Thickness: 0.003–0.005 in. (0.08–0.13 mm) Weight: 20–24 lb.
Scanning speed B&W Text (30–150 dpi) B&W Text (151–300 dpi) B&W Text (301–600 dpi) Grayscale (30–150 dpi) Grayscale (151–300 dpi) Grayscale (301–600 dpi) Color (30–150 dpi) Color (151–300 dpi) Color (301–600 dpi) 5.4 seconds/page 10.9 seconds/page 21.7 seconds/page 5.4 seconds/page 10.9 seconds/page 21.7 seconds/page 16.3 seconds/page 32.6 seconds/page 65.2 seconds/page Document Sizes When the document feed lever is set to automatic document feed Maximum Document Size 8.27" (210 mm) 8.
When the document feed lever is set to manual document feed — Note that the scanning length may be shorter than the actual document. Maximum Document Size Minimum Document Size 8.5" (216 mm) 3.15" (80 mm) Specifications 1.77" (45 mm) UP TO A MAXIMUM OF 32 MINUTES FOR EACH PAGE OR 39.37 INCHES (1 METER) IN LENGTH Scanned Image The shaded area in the illustration below is outside the scanning area of the MultiPASS. Make sure your document’s text and graphics do not extend into these margins. MAX. 0.
MultiPASS Desktop Manager Software System Requirements ❑ Power PC™, USB enabled ❑ System 8.
General Specifications Power Source 120 V/60 Hz Specifications Power Consumption ❑ Approx. 37.9 W (Maximum) ❑ Approx. 6.1 W (Standby) Dimensions (W x D x H) ❑ 14.4 x 12.8 x 8.2 in. (366 x 324 x 208 mm) ❑ Main unit, no trays Weight 11.2 lb. (5.1 kg) Environmental Conditions ❑ Temperature: 50°–90.5°F (10°–32.
Space Requirements 22.6" (573 mm) 13.4" (340 mm) 14.4" (367 mm) 10.
Glossary A AC Alternating current. The type of electrical current available from a wall outlet. Address Book The MultiPASS Fax Setup Utility provides you with an electronic Address Book that allows you to create a list of people with their fax/telephone numbers. Application program Software prepared for a specific function or set of functions. Examples include word-processing programs and the MultiPASS Fax Setup Utility.
Automatic image reduction The MultiPASS can print the date, time, name or company name, and a fax/ telephone number at the top of the faxes it receives. To prevent this information from crowding the faxed image on the page and possibly lengthening the fax, the MultiPASS automatically reduces the size of the image on the page. Automatic redialing When the receiving fax machine is busy, the MultiPASS waits a specified time and then automatically redials the number.
Bubble Jet (BJ) printing An ink jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper. C CCITT/ITU-TS Formerly known as CCITT, Consultative Committee for International Telegraph and Telephone.
D dB(A) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the unit), adjusted for background noise. Dialing methods Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine. Dialing methods include one-touch, coded speed dialing, group dialing, and manual (regular) dialing. Document The sheet of paper containing the data that you send to, or receive from a unit. dpi Dots per inch.
E ECM Error Correction Mode. The ability of your MultiPASS to reduce system and line errors when sending or receiving from another fax machine with ECM capability. ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line. Extension phone A telephone connected to the MultiPASS, usually placed away from the unit. You can use the extension phone to manually activate incoming faxes.
G G3, Group 3 fax machine Defined by CCITT/ITU-T. Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted, thus reducing transmission time. G3 fax machines can transmit one page in less than one minute. Encoding schemes for G3 fax machines are Modified Huffman (MH), Modified READ (MR), and Modified Modified READ (MMR). Graphic A written, printed, or electronically displayed symbol or drawing.
I IEEE 1284 IEEE 1284 is the new specification standard for computer-to-peripheral bidirectional parallel interface communications. The new standard was adopted by IEEE, Institute of Electrical and Electronic Engineers, Inc., in 1993. Some of the benefits it provides are: bi-directional communication between Macintoshes and peripheral devices, a higher speed data transfer rate, and protection against data loss due to noise interference.
J Jack The telephone receptacles (RJ11-C type) on your wall or in your MultiPASS used to connect the MultiPASS to the telephone line, telephone, and answering machine, extension phone, or data modem. L Landscape orientation Refers to printing across the length of the page (as opposed to portrait orientation, which is printing across the width of the page). Line feed A printer function that advances the paper one line.
Modem A device that converts (MOdulates) digital data for transmission over telephone lines. At the receiving end, this device converts the modulated data (DEModulates) to digital format that the MultiPASS understands. MultiPASS Desktop Manager software Canon’s exclusive software package that allows you to use the MultiPASS with your software applications.
One-touch speed dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing a single one-touch speed dialing button. The MultiPASS can store up to 12 numbers for one-touch speed dialing. One-touch speed dialing buttons The buttons numbered 01 to 12 on the operation panel, each of which may be registered as a fax or telephone number. Once a number is registered, you press one button to dial the entire number.
Portrait orientation Refers to printing across the width of the page (letter style). This is the opposite of landscape orientation, which is printing across the length of the page. Print head The printing mechanism that contains print nozzles and ejects the ink for printing. Print head capping An automatic protection function that prevents the print head unit and ink cartridges from drying out or becoming clogged with dust.
R RAM Random Access Memory. Memory that is used for temporary storage of information such as: documents you want to print, scanned and received documents, and downloaded fonts. Receiving Receiving transmission is also defined as RX or Reception. This refers to how the MultiPASS receives a fax. Reception See Receiving. Redialing-automatic See Automatic redialing. Redialing-manual See Manual redialing. Reduction mode See Automatic image reduction.
Remote reception Activating a fax by answering a telephone or extension phone that is connected to the MultiPASS, but that is not located near the MultiPASS. You need to dial the remote receiving ID to start remote reception. Reports A document printed by the MultiPASS containing information about the faxes it has sent or received. Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system. When you pulse dial, you hear clicks.
Sending Sending transmission is also defined by TX or Transmit. A fax document that has been scanned by a fax machine and sent over telephone lines, in the form of electrical pulses, to another fax machine is a sending transmission. Sending speed The rate at which faxes are transmitted through the phone line. See also bps (bits per second). STANDARD A document setting for sending normal typewritten or printed documents containing only text and no drawings, photographs, or illustrations.
U Glossary UHQ (Ultra High Quality) An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity.
G-16 Glossary
Index A A4-size paper: A-9 Accessories: 1-4 to 1-6 Adding pages, ADF: 3-10 ADF. See Automatic Document Feeder Alarm light: 1-16 to 1-17, 7-15 Ans.
6-30, 7-33, A-3 cleaning: 6-13 to 6-14 holding: 6-18 to 6-19, 6-23 maintenance: 6-11 to 6-12 replacing: 6-15 to 6-21 specifications: A-5 storing: 6-28 to 6-29 testing: 6-13 yield: A-5 BJ cartridges. See also BC-20, BC-21e, BC-22e BJ tanks: 1-4, 6-10 to 6-29 Black & white copy speed: A-8 copying: 1-16, 3-13 to 3-15 document: 4-23 resolution: 4-3, A-7 sending: 4-2 transmission: 1-16, 4-2 transmission speed: A-6 Black BJ Cartridge.
D Data compressing system: A-6 not printed: 7-15 Data modem jack: 1-15 Data Registration button: 1-18 Default, copy size: A-8 Index Deleting, document from memory: 4-23 to 4-24 Destinations, sequential broadcasting: 4-15 Device time-out: 7-19 Dialing fax: A-7 long distance: 4-25 to 4-26 methods: 4-5 special: 4-25 to 4-26 switchboard: 4-25 tone dialing: 4-27 to 4-28 Dimensions, MultiPASS: A-13 Display languages, LCD: A-13 Distinctive Ring Pattern Detection: 5-3, 5-6 to 5-7 Doc.
Drying time, papers: 2-16 E ECM: 7-10 cannot send: 7-27 Effective scanning width: A-9 Envelopes: 2-2 to 2-3, 2-6, A-2 to A-3 do not load: 7-25 loading: 2-14 to 2-15 printable areas: A-5 Environmental conditions: A-13 European DL envelopes: 2-3, A-2 to A-3 F Fabric Sheet: 1-6, 2-2, 2-5 to 2-6, 2-16, 2-21 to 2-23, A-2 to A-3 FAX FINE mode: 4-3 to 4-4 Fax Only mode: 5-2, 5-5 FAX PHOTO mode: 4-3 to 4-4 Fax Retrieval System: 1-9 FAX STANDARD mode: 4-3 to 4-4 Fax(es) adjusting quality: 4-2 to 4-4 cannot send: 7
Images, spotted: 7-27 Incoming calls: 5-2 Ink color: A-5 not printed: 7-16 saver, faxing: A-7 spilled: 6-20 using: 6-12 Ink Cartridge Storage Box: 1-4 to 1-5, 2-5, 6-11, 6-28 to 6-29 INSTALL BC21e/20 message: 5-10, 7-11 L LCD display: 1-16, 3-13, 4-13, 4-16, 4-22, 4-25 messages: 7-6 to 7-14 nothing appears: 7-33 Legal size paper: A-2 Letter size paper: A-2 Limited Warranty: 1-5 Line busy, redialing: 4-13 to 4-15 Line feed speed: A-3 LOAD PAPER message: 5-9, 7-12 Loading documents auto feed: 3-6 to 3-10 man
will not print: 7-33 MultiPASS Desktop Manager software guide: 1-3 MultiPASS Desktop Manager Software software guide: 1-7 system requirements: A-12 version number: 7-2 Multiple copies: A-8 sheets load: 7-24 Multi-purpose tray: 1-14, 2-6, 2-9 to 2-13 capacity: 2-2, A-2 clearing jams: 7-5 loading paper: 2-11 to 2-13 Multitasking: 1-3, 5-8 N Networking, fax: A-7 Nozzle Check, printing: 6-13 Numeric buttons: 1-16 to 1-17 O One-touch speed dialing: 4-5, 4-15 buttons: 1-16 to 1-17 Operating system, System 8.
Index curls: 7-19 Problem documents: 3-3 solving: 7-2 Processor: 1-3 Proof of purchase: 1-10 PUT IN CARTRIDGE message: 5-10, 7-14 Q Quick Start Guide: 1-7 R RAM. See Memory.
Resolution: 4-4, A-3 scanning: 4-2 to 4-4 Resolution button: 1-16 to 1-17, 3-14 Resume button: 1-18 to 1-19, 5-10, 7-4 to 7-5 Ring patterns: 5-6 Roller cleaning: 2-21 Roller, cleaning: 6-9 RX.
Tone dialing: 4-27 to 4-28 Transaction number: 1-8 Transmission: 1-8 black & white: 1-16, 4-3 color: 1-16, 4-3 memory: A-6 speed: A-6 Transmitting, document: 4-16 to 4-18 Transparencies: 1-6, 2-2, 2-5, 2-16 to 2-17, A-2 to A-3 do not feed: 7-25 Transporting, MultiPASS: 6-30 Troubleshooting: 7-1 to 7-34 T-Shirt Transfers: 1-6, 2-2, 2-4, A-2 to A-3 TWAIN-compatibility, scanner: A-9 TX. See Transmissions TX/RX NO: 1-8, 4-19, 4-23 Type Conventions: 1-8 to 1-9 U Index U.S. Commercial No.
