Using Your Documentation Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs. Setting up the MultiPASS ................................... Setting up paper .............................................. Installing the MultiPASS Suite ............................. Quick Start Guide Document and paper handling ............................. Making copies ................................................
Contents Chapter 1: Introduction Customer Support .............................................1-1 Important Safety Instructions ...........................1-1 Main Components of the Machine ...................1-4 Operation Panel ................................................1-5 Standby Display ................................................1-6 Chapter 2: Document Handling Document Requirements .................................2-1 Scanned Area of a Document .......................
Type Conventions Used in This Guide Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING CAUTION IMPORTANT • Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. • Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly.
Chapter 1 Introduction Customer Support Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine’s operation, try to solve it by using the information in Chapter 6. If you cannot solve the problem or if you think your machine needs servicing, contact the Canon Customer Care Center.
■ Power Supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in a fire or electrical shock. • Do not insert or unplug the power plug with wet hands, as this may result in electrical shock. CAUTION IMPORTANT • During electrical storms, turn off the power and disconnect the power cord from the power outlet.
■ Handling • Do not drop paper clips, staples, or other metal objects inside the machine. Also do not spill water, liquid or inflammable substances inside the machine. If these items come into contact with high-voltage parts inside the machine, it may result in a fire or electrical shock. If these items are dropped or spilled in the machine, turn off the power and unplug the power cord immediately with dry hands. Then, contact the Canon Customer Care Center.
Main Components of the Machine This section describes the main components of the machine. Front View ADF (AUTOMATIC DOCUMENT FEEDER)* Holds documents for copying, scanning and sending faxes and feeds them automatically into the machine. FEEDER COVER DOCUMENT GUIDES Adjust to the width of the document. MULTI-PURPOSE TRAY and TRAY COVER Holds plain paper and other print media. DOCUMENT OUTPUT SLOT Documents come out here. PLATEN GLASS COVER Open to place a document on the platen glass.
Operation Panel This section describes buttons used when making copies and scanning. • The operation panel shown below is the example for the F50 model. ON/OFF Button Turns the machine on/off. Resume Button Resumes printing after an error is corrected. Also ejects a jammed document from the ADF.* LCD Displays messages and prompts during operation. Also displays selections, text and numbers when setting information. 1 Introduction Enlarge/Reduce Button Sets an enlargement or reduction of the document.
Standby Display The standby display differs depending on which mode is selected. The standby display in Copy Mode and Scan Mode are as follows: • The standby display in Fax Mode is, → Fax Guide. NOTE ■ Copy Mode Copy Ratio Exposure Paper Size Paper Type Image Quality Copy Quantity • When the machine is turned on, the Copy Mode standby display appears. NOTE ■ Scan Mode NOTE 1-6 • When you start scanning by using your PC, the machine switches automatically to this mode if necessary.
Chapter 2 Document Handling Document Requirements The documents you place on the platen glass or load into the ADF must meet the requirements shown in the table below. ADF (F50 model only) - Thick paper - Documents with uneven surfaces - Photographs - Small documents (e.g. business cards, postcards) - Special types of paper - Book Multipage documents of the same thickness and weight. Size (W × L) Max. 8.5 × 11.7 in. ** (Max. 216 × 297 mm) Max. 8.5 × 39 in. (Max. 216 × 1 m) Min. 4.13 × 5.83 in. (Min.
Problem Documents • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it into the ADF. • Remove all fasteners (staples, paper clips, etc.) before loading the document into the ADF.
Setting Up Documents For scanning, place your documents on the platen glass or load them into the ADF. Where you set up your documents depends on the size and type of documents you have, and the machine you are using. (→ p. 2-1) Placing a Document on the Platen Glass 1 Open the ADF or the platen glass cover. 2 Place your document face down on the 3 Gently lower the ADF or the platen glass cover. The document is now ready for scanning. platen glass.
Loading Documents into the ADF (F50 Model Only) 1 Make sure there is no document on the platen glass. 4 Gently insert the top of the document, face up, into the ADF until you hear a beep. 2 Fan the edge that will feed into the machine first then, tap the edge of multipage documents on a flat surface to even the stack. The document is now ready for scanning. NOTE 3 Adjust the document guides to the width of the document.
Chapter 3 Paper Handling Print Media Requirements Paper Types and Sizes This section describes the different print media you can use with your machine. To achieve the best possible printing performance of your machine, be sure to select the correct print media. Plain paper Size Weight Quantity Letter (8.5 × 11 in. / 215.9 × 279.4 mm) 17 - 28 lb. (64 - 105 g/m2) Approx. 100 sheets* (Max. 0.4 in. (10 mm) stack) Legal (8.5 × 14 in. / 215.9 × 355.6 mm) 17 - 28 lb. (64 - 105 g/m2) Approx.
Print Media Size Weight Quantity Photo Paper Pro 4" × 6" and Letter 20 sheets (4" × 6") 1 sheet (Letter) T-Shirt Transfers Letter 1 sheet NOTE • Be sure to test print media before purchasing large quantities. • For Canon print media, be sure to purchase the recommended print media types. • Set the paper thickness lever to the left when loading paper other than envelopes, Banner Paper, and TShirt Transfers. (→ p.
■ Photo Paper Pro PR-101/ PC-101S Photo Paper Pro PR-101 is thick paper with a treated surface that enhances gloss and provides superior color reproduction. It is ideal for printing high quality photographs. Photo Paper Pro PC-101S is made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border.
Printable Areas Please note that the term “printing area” represents both the recommended area for optimum print quality and the entire area where the machine can technically print. Printing area (light shade) : Canon recommends that you print within this area. Printable area (dark shade) : The area in which it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision. ■ Paper 0.12" (3 mm) 0.12" (3 mm) 1.10" (28 mm) 1.
Loading Paper Refer to the Quick Start Guide to load plain paper in the multi-purpose tray. Loading Envelopes 1 Push the Open button and lift up the scanning unit. 3 Arrange the stack of envelopes on a firm, clean surface, and press down firmly on the edges to make the folds crisp. • Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. Also, press firmly on the area that corresponds to the edges of the back flap.
5 Run a pen or other rounded object along the back flaps to flatten them. • The flaps should not bulge more than 0.2 inch (5 mm). FLAP 6 Insert the stack of envelopes into the multipurpose tray ➀, and align the right edge of the stack with the right side of the multipurpose tray. Pinch the paper guide, then slide it snugly against the left edge of the stack ➁. • Insert the envelopes with the print side up (flaps should not be visible).
Using Canon Specialty Print Media Specialty Print Media Guidelines NOTE • Be sure to read all instructions that come with your Canon specialty print media, as these provide important information on how to achieve the highest print quality. 3 Paper Handling Follow these guidelines: • When feeding Transparencies, remove each sheet after it is delivered, being careful not to touch any surfaces. Do not allow film sheets to stack up in the output tray.
Printing on Banner Paper Banner Paper is a continuous sheet of paper with perforations at equal distances along its length, where it can be cut to the length required. For best results, use Canon Banner Paper. You can print banners from two to six sheets in length. • Always leave an extra sheet at the end of the banner—just in case the type runs over. NOTE The shaded portion of the illustration below shows the maximum recommended printing area of Banner Paper. APPROX. 66"/1676 mm (6 SHEETS MAX.
4 Cut the Banner Paper along one of the perforations to the length required. 7 Set your PC to print on the Banner Paper. • Allow the paper to flow over the edge of the table as it exits the machine. 5 Remove the tray cover and the multipurpose tray. on a flat surface. Then insert the first sheet and press gently down on the sheet ➀. Pinch the paper guide, then slide it snugly against the left edge of the stack ➁.
Chapter 4 Making Copies Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on setting up documents, → Chapter 2. Copying Documents One of the machine’s convenient features is its ability to make high-quality black & white and color copies. 100% Ex: LTR TEXT PLAIN 01 2 Prepare the document and place it on the platen glass or load it into the ADF. (→ pp. 2-3, 2-4) 3 To make a black & white copy, make sure the Color/B&W light is off.
Making Multiple Copies You can make multiple copies. 1 Use the numeric buttons to enter the number of copies you want. 100% Ex: LTR TEXT PLAIN NOTE 05 • During copying, the LCD displays the remaining number of copies to be made. COPYING Ex: 05 • You can make up to 99 copies. Setting Paper Size and Paper Type You can make copies onto various types of paper. You must set the size and type of paper using the following procedure. 4 Use F or E to select paper type. 1 Press Paper Select.
Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. ■ Enlarging/Reducing using preset copy ratios 1 Press Enlarge/Reduce. Ex: PRESET RATIO 100% 3 Press Set. 78% + Ex: LTR TEXT PLAIN 01 2 Use F or E to select the copy ratio. PRESET RATIO 78% LGL→L T R + Ex: • You can select from the following: - 25% MIN. - 78% LGL → LTR - 95% A4 → LTR - 100% - 212% 4” × 6” → LTR - 400% MAX.
Setting the Image Quality To set the image quality, select the resolution the machine uses to copy. Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs. 1 Press Image Quality.
Special Features The machine has the following SPECIAL COPY features. These features allow you to create special copies easily by selecting from menus. – IMAGE REPEAT: Repeating an image over the paper – MIRROR IMAGE: Creating a mirror image – ENTIRE IMAGE: Shrinking an image to fit onto the paper These features are only available in Copy Mode. NOTE • Please note that you cannot set the SPECIAL COPY features during copying. • After the machine finishes copying, the current setting will remain.
1 Press Copy to set Copy Mode. 2 Prepare the document and place it on the platen glass or load it into the ADF. (→ pp. 2-3, 2-4) 3 To make a black & white copy, make sure the Color/B&W light is off. To make a color copy, press Color/B&W to turn on its light. 4 Set copy features if you wish. You can set vertical repetitions. VERTICAL < 3 > H O R I Z O N T A L 2 Ex: • You can select from 1, 2, 3, 4. 8 Press Set.
Creating a Mirror Image Use MIRROR IMAGE to print a mirror image of the original. 2 Prepare the document and place it on the platen glass or load it into the ADF. (→ pp. 2-3, 2-4) 3 To make a black & white copy, make sure the Color/B&W light is off. To make a color copy, press Color/B&W to turn on its light. 4 Set copy features if you wish. You can set the features below. • • • • • Copy quantity (→ p. 4-2) Paper size and paper type (→ p. 4-2) Enlarging/reducing (→ p. 4-3) Image quality (→ p.
Shrinking an Image to Fit onto the Paper To copy an original document with an image occupying the entire page onto a page of the same size as the original, use ENTIRE IMAGE to fit the original image into the required paper size. NOTE • When using legal-size documents with the F30 model, the lowermost section of the document may not be copied. 1 Press Copy to set Copy Mode. 2 Prepare the document and place it on the platen glass or load it into the ADF. (→ pp.
Chapter 5 Maintenance Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. Turn off the power and disconnect the power cord before cleaning the machine. When you are finished, reconnect the power cord and turn on the power again. CAUTION • Be sure to turn off the power and disconnect the power cord before cleaning the machine.
Cleaning Inside the Machine To prevent ink spots and paper dust from accumulating inside the machine and affecting print quality, clean the unit’s print area periodically. 1 Turn off the power and disconnect the power cord from the machine. 2 Push the Open button and lift up the scanning unit. 3 Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the machine’s interior (shaded area), especially around the platen and pinch roller.
Cleaning the Roller Clean the roller when envelopes do not feed correctly. For best results, first clean the rollers three times without setting any paper. Then, set three sheets of letter- or A4size paper and perform roller cleaning a further three times. 1 Press Menu. 4 Use F or E to select ROLLER CLEANING. 2 Use F or E to select PRINTER SETTINGS. MENU 7.PRINTER SETTINGS Ex: 3 Press Set twice. CLEANING 4.ROLLER CLEANING 5 Press Set. • The machine cleans the roller. PRINTER SETTINGS 1.
Ink Tanks NOTE • For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon Ink Tanks described in this guide. There are four Ink Tanks: Black, cyan, magenta, and yellow.
When to Replace an Ink Tank How frequently you need to replace an Ink Tank depends on how you use your machine. If you print a lot of graphics, halftones, or grayscales, you will need to replace them more often than if you print mainly text. In general, you will need to replace an Ink Tank in the following situations: • If you have been using an Ink Tank for over six months. • If your output is blank. • If your printouts appear to be missing a color.
Replacing an Ink Tank This section describes how to replace an Ink Tank in an installed Printhead (Cartridge). Before replacing an Ink Tank, be sure to read the section When to Replace an Ink Tank. (→ p. 5-5) • Do not replace Ink Tanks while the machine is printing or performing another operation. IMPORTANT 1 Make sure the power is turned on. 2 Push the Open button and lift up the scanning unit. 3 Press on the tab to release the empty Ink Tank, then remove it from its slot.
Testing and Cleaning the Printhead The printhead contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your machine is equipped with a printhead cleaning function that does this. ■ Flow Chart of Printhead Maintenance 1 Print the nozzle check pattern (→ p. 5-8), and check the following; • If the nozzle check pattern is printed clearly. • If the printhead position is aligned.
Printing the Nozzle Check Pattern Print the nozzle check pattern to test the printhead installed in the machine. This test shows if each printhead nozzle is operating properly. 1 Press Menu. 3 Press Set three times. PRINTER SETTINGS 1.CLEANING 2 Use F or E to select PRINTER SETTINGS. CLEANING 1.NOZZLE CHECK MENU Ex: 7 . P R I N T E R S E T T I N G S • The machine prints the nozzle check pattern.
Chapter 6 Troubleshooting Clearing Jams Jams in the Multi-Purpose Tray If print media jams in the multi-purpose tray, the LCD displays CLEAR PAPER JAM. NOTE • For the F50 model, if the paper jam occurred while a fax was being received into the machine’s memory, that fax will be printed automatically when the jam is cleared and you press Resume. ■ Removing the Jammed Paper from the Paper Output 1 Gently pull any jammed paper out of the paper output. 2 Press Resume to start the operation again.
■ Removing the Jammed Paper from the Scanning Unit 1 Turn off the power. 2 Push the Open button and lift up the 3 Gently gather the jammed paper to the center of the opening, and then remove it. scanning unit. CAUTION • Be careful not to touch the components inside the machine. 4 Close the scanning unit and turn on the power. 5 Press Resume to start the operation again. • If you are printing from a Windows® application, follow the instructions displayed by the software on your PC.
4 Raise the paper release lever and slide the paper under the roller toward the left of the machine. 6 Lower the paper release lever and then close the feeder cover. PAPER RELEASE LEVER 5 Pull out the jammed document from the ADF. NOTE • When a paper jam occurs by pressing Stop/Reset during copying or sending, remove the other documents from the ADF, and then press Resume. The jammed document in the ADF will be ejected automatically.
LCD Messages The following messages are displayed in the LCD when the machine is performing a function or encounters an error. This section describes the general messages and ones related to copy functions. For the messages related to fax functions, → Fax Guide. Message (Error Code) Cause Action C INK EMPTY The Cyan Ink Tank in the Printhead (Cartridge) is empty. Replace the Ink Tank. (→ p. 5-6) CARTRIDGE JAMMED The holder cannot move. This is normally due to a paper jam.
Cause Action LOAD PAPER (PRESS RESUME KEY) The multi-purpose tray is empty. Load paper in the multi-purpose tray (→ Quick Start Guide). Make sure the stack is below the paper limit mark (|t). Then press Resume. M INK EMPTY The Magenta Ink Tank in the Printhead (Cartridge) is empty. Replace the Ink Tank. (→ p. 5-6) MEMORY FULL (#037) (F50 model only) The machine’s memory is full because it has received too many documents, or a very long or detailed document.
Paper Feeding Problems ❚ Paper does not feed correctly. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (|t). (→ Quick Start Guide) Paper may not be loaded correctly. • Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly. (→ Quick Start Guide) ❚ Paper feeds skewed. (Printing is skewed.) Paper may not be loaded correctly.
❚ Envelopes do not feed correctly. Envelopes may not be loaded correctly. • Make sure the envelopes are loaded properly (→ p. 3-5). Do not load more than 10 envelopes in the multipurpose tray. • Perform roller cleaning. (→ p. 5-3) The envelopes you are using may not meet the requirements for the machine. • Envelopes must be U.S. Commercial No. 10 or European DL envelopes. (→ p. 3-1) • For additional troubleshooting, → MultiPASS Suite User’s Guide. NOTE Copying Problems ❚ The machine will not make a copy.
Print Quality Problems ❚ The print quality is not what you expect; print is not clear, is splashed, has missing dots or white streaks. The print media you are using may not be supported by the machine. • Make sure you are using the recommended print media. (→ p. 3-1) You may be printing on the wrong side of the paper. • Some papers have a “right” side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.
❚ Colors in a line are uneven or different from previous lines. The print settings may not be the best for the images you are printing. • Experiment with different settings and paper types. ❚ Hue changes. The nozzles on the printhead may be clogged. • Refer to the flow chart (→ p. 5-7) and clean the printhead if necessary. (→ p. 5-8) One or more Ink Tanks in the installed Printhead (Cartridge) may be empty. • Check for an error message in the LCD (→ p. 6-4) and replace if necessary. (→ p.
❚ Printout does not match paper size. Paper may not be loaded and aligned correctly in the multi-purpose tray. • Make sure the paper is loaded and aligned correctly. (→ Quick Start Guide) NOTE • If the printhead prints on the platen, clean the ink off the platen by launching Notepad and setting the application to print 2 or 3 blank sheets of paper. ❚ The machine suspends printing after each line. The printhead may have become too hot.
General Problems ❚ The machine has no power. The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the machine and into the wall outlet, and the power is turned on (→ Quick Start Guide). If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on. The power cord may not be supplying power. • Check the power cord by substituting with another, or by using a voltmeter to test it for continuity.
Chapter 7 Summary of Settings Understanding the Menu System • For the menus related only to the Fax mode, → Fax Guide. NOTE Accessing the Menus The following illustrates the menu items in hierarchical order. • The LCD displays shown below are the menus from the F50 model in the Copy Mode. 7 Summary of Settings The machine menu system allows you to customize the way your machine operates. It consists of various menus, each containing settings that control different functions of your machine.
Menus in Copy Mode • Default settings are shown in bold type. NOTE SPECIAL COPY* Name Description Setting Prints multiple copies of an image on a single sheet. (→ p. 4-5) — VERTICAL Selects the number of vertical repetitions. 1/2/3/4 HORIZONTAL Selects the number of horizontal repetitions. 1/2/3/4 2.MIRROR IMAGE Prints a mirror image of the original. (→ p. 4-7) — 3.ENTIRE IMAGE Prints the original image to fit the selected paper size. (→ p. 4-8) — 1.
SYSTEM SETTINGS Description Setting 1.DISPLAY LANGUAGE Selects the language of the LCD messages. ENGLISH FRENCH SPANISH 2.AUDIBLE TONES Sets the volume of the machine’s sounds. — 1.KEYPAD VOLUME Selects the keypad touch beep volume. 0 (off) /1/2/3 2.ALARM VOLUME Selects the alarm volume.
Appendix: Specifications General Specifications Power Source 120 V/60 Hz Applicable Standards • Electrical Safety: UL, C-UL • Radiation: FCC Part 15 Class B IC • Other: FCC Part 68 IC, Energy Star compliant ADF → p. 2-1 Weight • F50 Model 27.3 lb./12.4 kg (With components attached) • F30 Model 22.0 lb./10 kg (With components attached) Dimensions Multi-Purpose Tray Capacity → p. 3-1 Printable Areas → p. 3-4 Scanned Area → p. 2-2 A Specifications Power Consumption • Maximum: Approx. 39.
Capacity: Black (BCI-3eBK) Cyan (BCI-3eC) Magenta (BCI-3eM) Yellow (BCI-3eY) approx. 695*1, approx. 1250*2 approx. 460*2 approx. 395*2 approx. 300*2 *1 1500 characters per page, normal text, at standard and plain paper mode with Windows 95/Windows 98/ Windows Me. *2 Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows 95/ Windows 98/Windows Me.
Index A ADF (Automatic Document Feeder) ......................1-4 capacity................................................................2-1 jams in .................................................................6-2 loading documents into .......................................2-4 Alarm light ..............................................................1-5 ALARM VOLUME setting ....................................7-3 ALIGN PRINT HEAD setting................................7-2 Area printable ............
D DISPLAY LANGUAGE setting .............................7-3 Document guides...................................................................1-4 jam .......................................................................6-2 positioning ...........................................................2-3 problem................................................................2-2 quantity................................................................2-1 requirements ................................................
N Nozzle check pattern printing ................................................................5-8 when to print .......................................................5-7 NOZZLE CHECK setting.......................................7-2 Numeric buttons......................................................1-5 O ON/OFF button .......................................................1-5 Open Button ............................................................1-4 Operation panel ....................................
Q Quality print problems .....................................................6-8 setting ..................................................................4-4 Quantity document .............................................................2-1 print media...........................................................3-1 R Reduce setting .........................................................4-3 Replacing Ink Tank .................................................5-6 Resolution, setting..........................