F50 Front matter.
F50 Front matter.qxd 06/01/2001 4:07 PM Page ii Canon F50 MultiPASS Color Bubble Jet printer/copier/scanner/fax User’s Manual. Copyright This manual is copyrighted by Canon U.S.A. Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A. Inc. © 2001 Canon U.S.A. Inc. Disclaimer Canon U.S.A. Inc.
06/01/2001 4:07 PM Page iii Contents F50 Contents.qxd Contents 1 Introduction What the F50 Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 The MultiPASS Suite Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Getting More Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 The F50 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Control Panel Menus . . . . . . . . . . . . . . .
F50 Contents.qxd 06/01/2001 4:07 PM Page iii Contents Switching from Touch Tone to Rotary Dialing . . . . . . . . . . . . . .13 Setting the Fax Receive Mode . . . . . . . . . . . . . . . . . . . . . . . . . .14 Setting Distinctive Ring Pattern . . . . . . . . . . . . . . . . . . . . . . . .15 Setting up and Printing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 TX (transmission) Report . . .
F50 Contents.qxd 06/01/2001 4:07 PM Page iv F50 User’s Manual 5 How to Print What is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Getting Help for the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . .37 Selecting the F50 Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Canceling A Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Improving Printed Images . . . . . . . . . . . . . . . . . .
F50 Contents.qxd 06/01/2001 4:07 PM Page v Contents Maintaining the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Printing a Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . .54 Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Aligning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 9 How to Troubleshoot Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
06/01/2001 4:07 PM Page 1 1 Introduction What the F50 Can Do Congratulations on purchasing your Canon F50 MultiPASS multifunction unit! The F50 eliminates the need for multiple devices in your home or office by incorporating the functions of: • Printer Print crisp, clear color or black and white pages from your PC. • Copier Use your F50 as a stand-alone copier for color or B&W copies. • Scanner Scan high-resolution images to your PC.
F50 Chapter 1.
06/01/2001 4:07 PM Page 3 Control Panel Menus Menu options on the control panel vary depending on whether Copy, Fax or Scan mode is selected. Tips on Navigating the Control Panel Menus Set Some options are common to all modes. Stop/Reset Introduction F50 Chapter 1.qxd Press the Set button to move down to the next menu level or select a menu option. Press Stop/Reset at any time to exit the menus.
F50 Chapter 1.qxd 06/01/2001 4:07 PM Page 4 F50 User’s Manual To load envelopes: 1 Adjust paper guide Slide the paper guide to the left. 2 Insert envelopes Before loading, press the corners and sides of the envelopes to make them as flat as possible. Insert into the paper tray, with the print side facing up and aligned to the right. Make sure that none of the flaps overlap. If the envelope edges are not flat, crease them with the side of pen.
06/01/2001 4:08 PM Page 5 2 How to Use the MultiPASS Toolbar The Canon MultiPASS Suite is a software program that provides tools for quickly accessing and using many of the features of your F50. With the MultiPASS Suite, your F50 is fully integrated with your PC as a printer/copier/scanner/fax. Documents scanned through the MultiPASS Toolbar can be saved and edited, or faxed or emailed. You can also customize the settings for the different toolbar features.
F50 Chapter 2.qxd 06/01/2001 4:08 PM Page 6 F50 User’s Manual Using the MultiPASS Toolbar Opening the toolbar provides direct access to the MultiPASS features. Once the toolbar is open, you can access the desired feature directly. To access the toolbar: Click the Canon MultiPASS Toolbar icon on your desktop , or Go to Start, then Programs. Select Canon MultiPASS Suite 4.0, then Canon MultiPASS Toolbar.
06/01/2001 4:08 PM Page 7 When one tab is complete, select the next tab and continue. Click OK to save the new settings and exit the dialog. To set up MultiPASS Fax in your e-mail application: 1 Configure email server Click Start, then Control Panel, then doubleclick the Mail icon. A dialog box will open. 2 Add new profile Click Services, then Add. 3 Select Canon In the Add Service to Profile dialog box, then Canon MultiPASS Fax, then OK. How to Use Introduction the Toolbar F50 Chapter 2.
F50 Chapter 2.qxd 06/01/2001 4:08 PM Page 8 F50 User’s Manual Received Faxes for faxes received when the F50 is set to receive all incoming faxes on the PC. See “Receiving Faxes on the PC” on page 12. Scan to Save for documents scanned with the scan-to-save option. Sent Faxes for faxes sent through the MultiPASS Suite. There is also a MultiPASS menu option for faxing or emailing documents directly from this window.
F50 Chapter 2.qxd 06/01/2001 4:08 PM Page 9 1 How to Use the Toolbar To use the MultiPASS Viewer: Access document Navigate to the document folder, then double-click the document. The MultiPASS Viewer will open and display the document. 2 View or edit document On the MultiPASS Viewer, you can rotate the document and perform other basic editing tasks. To print the document, click Print on the MultiPASS Viewer toolbar.
F50 Chapter 2.qxd 2 06/01/2001 4:08 PM Page 10 Access Send dialog From the MultiPASS menu, select Send Quick Fax. A dialog box will open. 3 Send document Select the Fax option to send a fax, or the Email option to send an email with the document attached. Follow the on-screen instructions. Receiving Faxes on your PC You can set up the F50 to automatically receive faxes to the MultiPass Suite. Faxes are saved in the My MultiPASS/Received Faxes folder where they can be viewed or printed on demand.
F50 Chapter 3.qxd 06/01/2001 4:08 PM Page 11 3 Setting Up Your Fax Setting up Your Fax Below are the control panel buttons you will use for setting up your fax. ON/OFF button Resume button LCD panel Scroll keys Set button Menu button Fax button Numeric keypad Before you can use your F50 for faxing, you will need connect the F50 to your phone line, then fully configure the F50 for faxing. Connecting Your Fax Connect your F50 to the wall jack as shown on the next page.
F50 Chapter 3.qxd 06/01/2001 4:08 PM Page 12 F50 User’s Manual F50 and phone F50 and answering machine Wall jack Answering Machine F50, answering machine and phone Phone Wall jack F50 and PC modem PC Wall jack Answering Machine Phone Wall jack FAX MODE MENUS FAX/TEL AUTO SW Configuring Your Fax FAX ONLY MODE 1. RECEIVE MODE There are specific steps you should take to configure your fax for optimum performance: • • • • MANUAL MODE ANS.
06/01/2001 1 4:08 PM Page 13 Access DATE & TIME Fax Press Press Menu Tips on Entering Names and Numbers to enter Fax Mode. until FAX SETTINGS appears. Set three times to access DATE & TIME. Press 2 Enter current date and time Refer to the table below for which numeric key to press for each character. Press each key once or more until the desired character appears. Menu Press to scroll through date and time fields.
F50 Chapter 3.qxd 06/01/2001 4:08 PM Page 14 F50 User’s Manual touch tone dialing, you can reset the F50 for rotary dialing. See the Online User’s Guide for instructions on how to switch from Touch Tone to Rotary Dialing. Setting the Fax Receive Mode There are five possible modes for receiving faxes: FAX/TEL AUTO SW If you connect a phone to an extension line for the same line as the F50 but not directly to the F50, the phone will ring for all incoming fax and voice calls.
F50 Chapter 3.qxd 06/01/2001 1 4:08 PM Page 15 Access RECEIVE MODE Fax Press to enter Fax Mode. 2 Menu until RECEIVE MODE appears. Press to access. Select receive mode Set Press setting. Menu to scroll through receive modes, then press to save the Stop/Reset Press to exit. Setting Distinctive Ring Pattern Distinctive Ring Pattern Detection (DRPD) is a service offered by most phone companies, providing multiple phone numbers with different ring patterns on the same line.
F50 Chapter 3.qxd 06/01/2001 4:08 PM Page 16 F50 User’s Manual above. DPRD settings on the F50 must match the ring patterns assigned by the phone company. To set your custom fax ring pattern: 1 Access RX SETTINGS Fax Press to enter Fax Mode. Set Press Menu until FAX SETTINGS appears. Press to access. Set Menu Press 2 until RX SETTINGS appears. Press to access. Set DRPD SELECT FAX Set Menu Press 3 until DRPD:SELECT FAX appears. Press to select.
06/01/2001 4:08 PM Page 17 Setting Up Your Fax F50 Chapter 3.qxd INDICATES AN ENTRY THAT HAS APPEARED ON A PREVIOUS REPORT TRANSACTION (TX/RX) NUMBER TRANSACTION MODE COLOR TRANSACTION ERROR CORRECTION MODE TRANSACTION ERROR PAGE ERROR CODE Stop/Reset WAS PRESSED DURING TRANSACTION TRANSACTION DURATION Activity Report • RX (reception) Report shows faxes received. When enabled, it can be set to automatically print after each fax received, or only when an error occurs.
F50 Chapter 3.qxd 06/01/2001 4:08 PM Page 18 F50 User’s Manual • 1-Touch Spd Dial List prints the names and numbers entered for one-touch speed dialing buttons. • Coded Speed Dial List prints the names and numbers entered for coded speed dialing codes. • Group Dial List prints names and numbers entered for group dialing. Printing Reports on Demand To print a report on demand: 1 Access REPORTS/LISTS Fax Press Press Menu to enter Fax Mode. until REPORTS/LISTS appears.
06/01/2001 4:08 PM Page 19 Set Press Tips for Printing Speed Dialing Reports to access. Press REPORT. Menu to scroll to TX REPORT or RX The SPEED DIAL LIST option provides access to the three speed-dialing reports: Setting Up Your Fax F50 Chapter 3.qxd Set Press 2 to access.
F50 Chapter 3.qxd 06/01/2001 4:08 PM Page 20 F50 User’s Manual 1 Access ACTIVITY REPORT Fax Press Press Menu to enter Fax Mode. until FAX SETTINGS appears. Set Press to access. Menu Press until REPORT SETTINGS appears. Set Press to access. Menu Press to scroll to ACTIVITY REPORT. Set Press 2 to access. Turn automatic printing off or on for Activity Report Menu Press to scroll through selections: ON causes a report to print after every 20 transactions.
06/01/2001 4:08 PM Page 21 4 How to Fax Below are the control panel buttons you will use for faxing.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 22 F50 User’s Manual Sending and Receiving Faxes Manually Faxes can be sent manually from the F50 at any time. Depending on the mode you’ve set for receiving faxes (see “Setting up the Fax Receive Mode” on page 16) you can also manually receive faxes if needed. Sending Faxes To manually send a fax: 1 Enter fax mode Fax Press 2 to enter fax mode. Load document in ADF Insert the document face up in the ADF tray.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 23 If a fax does not go through the first time you send it, the F50 will automatically try two more times to send the fax at 2 minute intervals, unless the process is interrupted. If all attempts are unsuccessful, the transmission will be cancelled and an error report printed. When automatic redial is in use, the LCD panel displays the message AUTO REDIAL. You can also adjust the number of redialing attempts and the time interval between attempts.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 24 F50 User’s Manual Cancelling a Fax You can cancel current incoming or outgoing faxes. To cancel an outgoing fax while a document is scanning: Stop/Reset Press to cancel the fax and eject the document. An Error TX Report will automatically print. To cancel a fax after a document has been scanned or to cancel an incoming fax: Stop/Reset Press to cancel. A prompt will display on the LCD panel asking you to confirm cancellation. Press automatically print.
06/01/2001 4:08 PM Page 25 Menu Press Menu then to scroll until TEL REGISTRATION appears. Set twice to access 1-TOUCH SPD DIAL. Press 2 Select a speed dial button Menu Press to scroll through one-touch speed dialing codes. Tips on Entering Names and Numbers Into the F50 Refer to the table below for the numeric key to press for each character. Press each key once or more until the desired character appears.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 26 F50 User’s Manual Fax Press 2 to enter fax mode. Load document in ADF Insert the document face up in the ADF tray. 3 Select phone number Press the one-touch speed dial button that corresponds to the desired number. The fax will automatically be scanned and sent. Coded Speed Dialing You can enter an additional 100 numbers for quick retrieval using a two-step procedure.
06/01/2001 3 4:08 PM Page 27 Enter fax number From the numeric keypad, enter the fax/phone number (up to 20 digits, including spaces). Set Press 4 twice to save the settings. Enter name Use the numeric keypad to enter the name that is associated with the number (up to 16 characters, including spaces). Set Press to save the settings. How to Fax F50 Chapter 4.qxd Enter more coded speed dial numbers as needed. Stop/Reset When you are finished, press to exit.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 28 F50 User’s Manual To send a fax using Coded Speed Dialing: 1 Enter fax mode Fax Press 2 to enter fax mode. Load document in ADF Insert the document face up in the ADF tray. 3 Select number Press Coded Dial then, using the numeric keypad, enter the desired code. The fax will automatically be scanned and sent. Group Dialing You can send the same fax to a group of numbers that have been entered for one-touch or coded speed dialing.
06/01/2001 4:08 PM Page 29 Set Press to access. Set Press 2 Menu until GROUP DIAL appears. Press to access. Select code for group Press Menu to scroll through one-touch speed dial codes (01 to 12), or Coded Dial Press then use the numeric keypad to choose an empty coded dial code (00-99). If a speed dial slot is already in use, 1-TOUCH SPD DIAL, CODED SPEED DIAL or GROUP DIAL appears. Set When an unused code has been displayed or entered, press 3 twice.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 30 F50 User’s Manual Press Menu Menu then until TEL REGISTRATION appears. Set Press to access. Set Menu Press 2 until GROUP DIAL appears. Press to access. Select group dial list Menu Press to scroll through one-touch codes and group dial lists, or Coded Dial Press then enter the coded group number. Set Press 3 twice. Delete entry Press Menu to scroll through phone numbers. Set Press and hold to delete the displayed entry.
F50 Chapter 4.qxd 06/01/2001 2 4:08 PM Page 31 Load document in ADF Insert the document face up in the ADF tray. 3 select group Press the One-Touch Speed Dialing button for the group dial list, or Coded Dial The group name will display in the LCD. The document is scanned, and faxing begins automatically. Working with Faxes Stored in Memory Printing and Deleting Documents in Memory The F50 can store up to 50 documents or 270 pages in memory.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 32 F50 User’s Manual To print or delete a specific document, you must first print a document list and locate the document’s reference number (TX/RX NO.) on the list. To print a document list: 1 Access DOCUMENT MEMORY LIST Fax Press Press to enter fax mode. Menu Menu then until MEMORY REFERENCE appears. Set to access DOC. MEMORY LIST. Press 2 Print report Set Press to print the document list.
06/01/2001 4 4:08 PM Page 33 Print document Press to print just the first page of the document, or press entire document. to print the To print another document, repeat the procedure from step 3. Stop/Reset When finished printing documents, press to exit. To delete a document from memory: 1 Review document list How to Fax F50 Chapter 4.qxd Review the document list to find the TX/RX NO. that refers to the document you want to delete.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 34 F50 User’s Manual Controlling Fax Appearance and Quality There are several settings you can control to change or improve the appearance of your faxed documents. Sending a Color Fax: Your F50 can send color faxes to other fax machines with color capability. The default fax transmission is black and white, so before sending a color fax, the color setting must be selected.
06/01/2001 4:08 PM Page 35 When a document is placed into the F50 for faxing, it is first scanned. There are two settings that affect the quality of the scanned (and faxed) document: Contrast is the degree of difference between light and dark. A higher contrast will make blacks darker and whites brighter, while a lower contrast setting will make the differences between black and white less distinguished. Resolution controls the fineness or clarity of a printout.
F50 Chapter 4.qxd 06/01/2001 4:08 PM Page 36 F50 User’s Manual Other Fax Features There are other features described in documentation available online. Sequential Broadcasting Allows you to scan a document once and send it to several manually entered phone numbers. You can send the document to a maximum of 113 destinations. For more information, see “Tips on Sending Faxes and Emails Using MultiPASS” on page XX.
F50 Chapter 5.qxd 06/01/2001 4:08 PM Page 37 5 How to Print Using your F50 with your computer lets you print basic business documents in B&W or color on a variety of specialty media. For a full list of Canon specialty media that can be used with your F50, see the inside back cover of this manual. What is a Printer Driver? How to Print Most computers require special software to link the software applications you use to create documents or images with your printer.
F50 Chapter 5.qxd 06/01/2001 4:08 PM Page 38 F50 User’s Manual Selecting the F50 Printer for Use If the F50 is the only printer connected to your computer, it will automatically be set as the default (main) printer. However, if your computer has access to multiple printers, you can set the F50 as the default printer. If another printer is set as the default printer, you can select the F50 for a specific print job from within most Windows applications.
F50 Chapter 5.qxd 06/01/2001 4:08 PM Page 39 Click Cancel at any time while the print dialog is open to cancel the current job. The job will be cancelled and the paper ejected. To cancel a job from Windows: 1 Access Printers While the print job is running, click Start, then Settings, then Printers. 2 Delete job Double-click Canon F50, click the print job, then press the Delete key.
F50 Chapter 5.qxd 06/01/2001 4:08 PM Page 40 F50 User’s Manual original size), and Photo Optimizer PRO (automatically adjusts a photographic image created with a digital camera to compensate for unsatisfactory color balance and over- or under-exposure before printing). To access the printer driver: From an application File menu, select Print. With Canon F50 as the selected printer, click Properties. The Properties window will open to the Main tab. Click the desired tab to bring to the top.
F50 Chapter 6.qxd 06/01/2001 4:08 PM Page 41 6 How to Copy Below are the control panel buttons you will use for making copies. Resume button LCD panel Scroll keys Set button Paper Select button Enlarge/Reduce button Copy button Numeric keypad Image Quality button Menu button Color/B&W button How to Copy ON/OFF button Stop/Reset button Start button Exposure button The F50 provides high-quality B&W or color copies, and can make up to 99 copies at a time.
F50 Chapter 6.qxd 06/01/2001 4:08 PM Page 42 F50 User’s Manual • Place the top of the document flush to the guide plate. To load a document in the ADF: • Lift the document cover to make sure there are no documents on the glass. • Adjust the document guide tabs as needed. • Insert the document(s) in the ADF tray as shown, facing up, until you hear a beep. The F50 will feed the top page first. You can load up to 30 letter-size pages of 20 lb.
F50 Chapter 6.qxd 06/01/2001 2 4:08 PM Page 43 Open the scanning unit Push the Open button to open the scanning unit. 3 Remove jammed paper Gently pull the jammed paper from the center to remove. Be careful not to touch the components inside of the F50. When the paper is out, close the scanning unit. 5 Restart operation Resume to start the operation again. How to Copy Press To remove a jam in the ADF: 1 Stop operation Stop/Reset Press 2 to stop the operation.
F50 Chapter 6.qxd 06/01/2001 4:08 PM Page 44 F50 User’s Manual To copy a document: 1 COPY MODE MENUS Load document 1. SPECIAL COPY Place document(s) to be copied either directly on the glass or into the ADF. 1. IMAGE REPEAT 2. MIRROR IMAGE 2. RECEIVE MODE 3. ENTIRE IMAGE 2 Set COPY mode Press 3. MEMORY REFERENCE Copy to access. To make a color copy: 4. REPORTS/LISTS Color /B&W Press once. The color function indicator will light up. 5. TEL REGISTRATION 1.
F50 Chapter 6.qxd 06/01/2001 4:08 PM Page 45 To enlarge or reduce copy ratios manually: 1 Select ENLARGE/REDUCE Press Enlarge/ Reduce Tips on Copying The LCD display shows the number of remaining pages during copying. twice to access. Stop/Reset 2 Set ratio Use the numeric keypad to enter a Menu percentage, or press to enter a percentage in 1% increments. Resume Set Press to select. The Stop/Reset button reverts settings to default.
F50 Chapter 6.qxd 06/01/2001 4:08 PM Page 46 F50 User’s Manual Setting Paper Size and Type If copying on paper other than letter-size plain paper, you can optimize results by setting the paper size and type from the F50 control panel. To change paper size and type: 1 Set paper size Copy Press to access copy mode. Paper Select Press to access. Menu Press sizes. to scroll through paper sizes. Select from Letter, Legal or A4 Set Press 2 to select a paper size and view paper type.
F50 Chapter 6.qxd 06/01/2001 4:08 PM Page 47 To adjust the image quality: 1 Select IMAGE QUALITY Copy Press Press 2 to access copy mode. Image Quality to access. Select type Menu Press to scroll through quality types.
F50 Chapter 6.qxd 06/01/2001 4:08 PM Page 48 F50 User’s Manual 1 Select EXPOSURE Copy Press Press 2 to access copy mode. Exposure to access. Set exposure level Press Press once or more to lighten the copy. Menu once or more to darken the copy. Set Press to set your selection. Stop/Reset This setting will remain for one minute unless is pressed.
F50 Chapter 7.qxd 06/01/2001 4:08 PM Page 49 7 How to Scan The scanning process creates a digital copy of a document. The copy can then be saved, sent as a fax or email attachment, printed or brought into an image processing application such as PhotoShop for editing. There are two basic ways to obtain a scanned image: From within an application Open an image processing application, then, from within the application, open the scanning software and perform the scan.
F50 Chapter 7.qxd 06/01/2001 4:09 PM Page 50 F50 User’s Manual Align the document as shown. 2. Acquire image From your image processing application, select Canon MultiPASS F50 Scanner as the TWAIN SOURCE if not already selected. Access the scanner software to acquire the image. Using ScanGear Rather than use your image processing application to adjust your scan settings, you can adjust these settings in, and scan directly from, the MultiPASS Suite’s Scangear driver.
06/01/2001 4:09 PM Page 51 2 Activate Scanner Push Button dialog Click the drop-down list under When Scanner Push Button pressed. Select from this list the function you would like to assign to the Scan button on the control panel. You can also select this setting by right-clicking the MultiPASS Toolbar icon on the taskbar, then selecting from the list under When Scanner Push Button pressed. How to Scan F50 Chapter 7.
F50 Chapter 7.
F50 Chapter 8.qxd 06/01/2001 4:09 PM Page 53 8 How to Maintain Your F50 Routine maintenance for your F50 includes keeping your unit clean, changing the ink tanks as needed and maintaining the printhead. Cleaning Your F50 Clean your F50 periodically with a soft, dry, lint-free clothclean to maintain image quality, and to keep the unit free of dust and debris. When ink runs out in an ink tank, a message will appear in the LCD panel: INK EMPTY.
F50 Chapter 8.qxd 06/01/2001 4:09 PM Page 54 F50 User’s Manual 3 Prepare new ink tank Take the new ink tank from its package and remove the protective tape and cap. 4 Install new ink tank Holding the tank at a slight angle, align it with the correct color slot, then gently insert it. Press down until it clicks into place. Do not force an ink tank into the printhead. If the ink tank does not go in smoothly, reseat it, then try again.
F50 Chapter 8.qxd 06/01/2001 4:09 PM Page 55 The NOZZLE CHECK option displays. Set Press to select. If the pattern is broken, missing, or a specific color is not printed, clean the printhead. See “Cleaning the Printhead” below. Cleaning the Printhead If the printed nozzle check pattern is broken, missing, or a specific color is not printed, the printhead needs to be cleaned.
F50 Chapter 8.qxd 06/01/2001 4:09 PM Page 56 F50 User’s Manual 3 View nozzle check pattern Print another nozzle check pattern. If the pattern is broken, missing, or a specific color is not printed, perform a deep printhead cleaning. To perform a normal printhead cleaning from the printer driver: 1 Access status monitor With the printer on, click Start, then Settings, then Printers. Right-click the Canon F50 icon, then select Properties.
06/01/2001 2 4:09 PM Page 57 Select ALIGN PRINTHEAD Menu Press to scroll to ALIGN PRINTHEAD. Set Press twice. The F50 will print the vertical line pattern. 3 Enter value Review the V LINE PATTERN printout. Menu Press to scroll to change V value, then press the value for the most uniformly solid box in column A. Set Press 4 Menu to scroll to to select. CHANGE V VALUE will appear again. Repeat step 3 for each column Set Press How to Maintain Your F50 F50 Chapter 8.qxd to select.
F50 Chapter 8.qxd 06/01/2001 4:09 PM Page 58 F50 User’s Manual 7 Repeat step 6 Press column H. Menu Set Press 58 once.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 59 9 How to Troubleshoot Tips for Troubleshooting Troubleshooting usually falls into one of the following categories: Error Message You are getting an error message from the software (displayed on the screen) or the printer (displayed in the LCD panel). Installation The software will not install properly. Printer The printer is not working properly or the printed output is not coming out as expected.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 60 F50 User’s Manual LCD Messages A message displays in the LCD panel when the F50 performs a function or encounters an error. Message Possible Cause Try This AUTO REDIAL Line was busy or did not pick up Wait for the F50 to automatically redial the number. To cancel automatic redialing, wait until the F50 starts to redial, then press Stop/Reset. BUSY / NO SIGNAL Number dialed was busy Try sending the document at a later time.
06/01/2001 Message 4:09 PM Page 61 Possible Cause Try This CHECK PAPER SIZE PAPER SIZE setting Load the correct paper size or change the PAPER SIZE setting. See different than “Specifying Paper Size and Type” on page XX. loaded paper CHECK PRINTER Printhead not moving Check for any obstruction (paper clip or other small object). Also check for a paper jam and clear the jam if necessary. Then press RESUME and start again.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 62 F50 User’s Manual Message Possible Cause Try This MEMORY USED—nn% Shows percentage of memory used If you need more memory, wait for the machine to send any faxes. Also, print or delete any documents in memory that you no longer need. See “Printing and Deleting Documents in Memory” on page XX.
06/01/2001 Message 4:09 PM Page 63 Possible Cause Try This TX/RX NO nnnn F50 is sending a SCANNING P. document and nnnn memory is full MEMORY FULL (three messages toggle) The F50 continues to send the document as memory becomes available. This is not an error condition. WAIT COOLING Printhead is too hot Wait a few moments for the F50 to cool down, then resume printing when the LCD message changes. WRONG CARTRIDGE Printhead not installed correctly Re-install the printhead.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 64 F50 User’s Manual Problem Cannot install MultiPASS Suite Possible Cause Try This Other applications running in background Close any open software applications, including anti-virus programs, as they can interfere with the installation routine. Then try installing the software again. PC resources are low, not enough disk space Your PC may have limited disk space available. Delete all temporary files.
06/01/2001 Problem 4:09 PM Page 65 Possible Cause Error: MultiPASS Status unable to Monitor not communicate running with the device Try This To print to the MultiPASS, the MultiPASS Status Monitor must be running. Launch the Status Monitor from the MultiPASS Program menu. See “The MultiPASS Status Monitor” on page XX. Loose printer cable Verify the cable is securely connected to your PC and the correct printer port.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 66 F50 User’s Manual Troubleshooting Faxing Problem Cannot send a fax Possible Cause Try This F50 overheated Unplug the machine and let it cool for several minutes, then plug it in and try sending again. Phone line not connected or working properly Make sure all line connections are secure. Make sure F50 is set for the correct telephone line type, either pulse or tone.
06/01/2001 4:09 PM Page 67 Problem Possible Cause Try This Faxes sent are dirty or spotted Scanner components are dirty Check the F50 by making a copy. If the copy is clear, the problem may originate from sender’s fax machine. If the copy is spotted or dirty, clean the scanner components. Document not loaded correctly Remove the document. Fan the edges of the sheets to remove static cling, then tap the edges of the stack against a flat surface so the stack is aligned.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 68 F50 User’s Manual Problem Possible Cause Cannot receive using ECM Sending party’s fax machine may not support ECM If the sending party’s fax machine does not support ECM, then the document is received in normal mode without error checking. ECM disabled See Troubleshooting Faxing procedure “Cannot send using Error Correction Mode (ECM)” on page XX.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 69 Troubleshooting Printing Problem No printout Possible Cause Power cord not plugged in securely Try This Check that the power cord is plugged securely into the F50 and into the wall outlet. If the F50 is plugged into a power strip, make sure the power strip is plugged in and turned on. Printhead not installed properly Re-install the printhead. F50 or computer was turned on when printer cable was connected Turn off and unplug the F50 and turn off the PC.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 70 F50 User’s Manual Problem Possible Cause Device time out on computer Paper not correctly loaded and aligned Make sure the paper is loaded and aligned correctly in the multipurpose tray. See “Loading Paper” on page XX. Paper jam Clear any paper jams. See “Clearing Paper Jams” on page XX. F50 is unplugged Plug in the F50 and try printing again. F50 turned off Power up the F50 and try printing again.
06/01/2001 4:09 PM Page 71 Problem Possible Cause Try This Colors are missing Printhead requires cleaning Print a Nozzle Check Pattern to determine if the printhead requires cleaning. See “Printing a Nozzle Check Pattern” on page XX for instructions on evaluating the printout. If the printhead requires cleaning, see “Cleaning the Printhead” on page XX. Colors are uneven Inappropriate print Try different settings and paper types. See “Specifying Paper Size and settings Type” on page XX.
F50 Chapter 9.qxd 06/01/2001 4:09 PM Page 72 F50 User’s Manual Troubleshooting Hardware Problem No power going to F50 Possible Cause Try This Power cord not plugged in Check that the power cord is plugged securely into the F50 and the wall outlet. If the F50 is plugged into a power strip, ensure that the power strip is plugged in and turned on. Power cord not supplying power Check the power cord by substituting it with another cord. If the F50 powers up, the original cord is faulty.
F50 Chapter 9.qxd 06/01/2001 Problem Multiple sheets feed at once 4:09 PM Page 73 Possible Cause Different paper types Try This Load only one type of paper at a time. Make sure you load paper that meets the paper requirements for the F50. See the inside back cover for a list of media types supported by the F50.
F50 Chapter 10.qxd 06/01/2001 4:09 PM Page 75 10 Appendix Safety Information This guide uses the following icons to indicate situations that could cause damage or injury: Always follow the instructions provided in Warnings to prevent potential or serious personal injury or death as a result of careless operation of the equipment. Always follow the instructions provided in Cautions to prevent minor injuries to yourself or damage to the equipment as a result of careless operation of the equipment.
F50 Chapter 10.qxd 06/01/2001 4:09 PM Page 76 F50 User’s Manual Never cut, modify, stretch, bend, or twist the power cord, and never place heavy objects on the power cord. A power leak from a damaged power cord could cause a fire or electric shock. Never plug the printer power cord into a power outlet (power board, double adapter, etc.) that is shared by other devices or office equipment. To prevent the hazards of fire or electric shock, avoid overloading power points.
F50 Chapter 10.qxd 06/01/2001 4:09 PM Page 77 Never touch the printhead or electrical contacts on a printhead immediately after removing it from the printer. These metal parts become very hot during printing and could cause minor burns. Turning the F50 Off To avoid printer malfunction always use the ON/OFF button to turn the printer on and off. Never remove the power cord from the power outlet until you have turned off the printer by pressing the ON/OFF button.
F50 Chapter 10.qxd 06/01/2001 4:09 PM Page 78 F50 User’s Manual de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada. Specifications System Requirements • CD-ROM drive, or access to one over a network connection • 256-color SVGA monitor or greater • Microsoft Internet Explorer version 4.0 or later Microsoft Windows 95/98 IBM or compatible computer with a Pentium 90 processor or higher, 32 megabytes (MB) of RAM.
06/01/2001 4:09 PM Page 79 Size (W x L) Glass: 8.6 x 39” maximum / 3.15 x 1.77” minimum ADF: 8.6 x 39” maximum / 8.27 x 5.83” minimum Quantity Glass: 1 sheet ADF: 30 letter size sheets maximum, 10 legal size sheets maximum, 1 sheet for all other Weight Glass: 10.7 to 90 lb. ADF: 10.7 to 24 lb.
F50 Chapter 10.qxd 06/01/2001 4:09 PM Page 80 F50 User’s Manual Scanning Speed B&W Text (30 – 150 dpi): B&W Text (151 – 300 dpi): B&W Text (301 – 600 dpi): Grayscale (30 – 150 dpi): Grayscale (151 – 300 dpi): Grayscale (301 – 600 dpi): Color (30 – 150 dpi): Color (151 – 300 dpi): Color (301 – 600 dpi): Effective Scanning Width Scanning Resolution Scanning Image Processing 8.
F50 Chapter 10.qxd 06/01/2001 4:09 PM Page 81 Limited Warranty—U.S. Only The limited warranty set forth below is given by Canon U.S.A. Inc. (“Canon”) with respect to the Canon brand computer peripheral product (the “product”) that you have purchased, when purchased and used in the United States. The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply.
F50 Chapter 10.qxd 06/01/2001 4:09 PM Page 82 F50 User’s Manual 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products (800-423-2366) 24-hour, Fax-On-Demand System for product specifications and technical information (800-526-4345) Free technical support Monday—Saturday (excluding holidays) for products still under warranty (757-413-2848) Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.
