Canon SmartBase MP370/MP360 User’s Guide
Safety information Please read the safety warnings and cautions provided in this guide to ensure that you use your machine safely. Do not attempt to use the machine in any way not described in this guide. WARNING You may cause an electric shock/fire or damage the machine if you ignore any of these safety precautions. z Location • Do not place the machine close to flammable solvents such as alcohol or thinners.
• If you detect smoke, unusual smells or strange noises around the machine, immediately unplug the machine at the power supply and contact your local authorized Canon dealer or the Canon help line. Using the machine in such conditions may result in fire or electrical shock. • Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet.
z Others • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. • When setting the machine near electric products with fluorescent lighting, separate the machine at least 5 7/8 inches (150 mm) from electric products equipped with fluorescent lighting. If you place it near to them, the machine may malfunction as a result of the noise emitted by the fluorescent lighting.
• Do not install the machine in a location that is very humid or dusty, in direct sunlight, outdoors, or close to a heating source. Installing in such a location may result in fire or electrical shock. To avoid the risk of fire or electrical shocks, install the machine in a location with an ambient temperature range of 15°C to 27.5°C (59°F to 81.5°F) and humidity of 20% to 80% (condensation free). • Do not place the machine on a thick rug or carpet.
• Use only the power cord that came with the machine. Using a different power cord may cause electric leakage or damage to the machine. • Turn OFF the power and unplug the machine in the following conditions: –When the power cord or plug is damaged or frayed. –If liquid has spilled into the machine. –If the machine has been exposed to rain or water. –If the machine does not operate normally when you have followed the instructions in the guides included with your machine.
• After printing, do not touch the electrical contacts of the print head. They will be hot and may result in burns or electrical shock. • Do not subject the machine to strong physical shock or vibration. This can damage the machine’s components. • Before moving the machine, turn OFF the power and unplug the machine. • When moving the machine, carry the machine at both ends. • A distinct change in performance may indicate a need for servicing.
Legal limitations on usage of your product and the use of images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only.
Canon MP370/360 User’s Guide. Copyright Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc. This equipment conforms with the essential requirements of EC Directive 1999/5/EC.
As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Exif Print This machine supports Exif 2.2 (also called “Exif Print”). Exif Print is a standard for enhancing the communication between digital cameras and printers. By connecting to an Exif Print-compliant digital camera, the camera’s image data at the time of shooting is used and optimised, yielding extremely high quality prints.
How to use the documentation provided Set-Up Guide (Printed documentation) Be sure to read this guide first. This guide includes instructions for setting up your machine and getting it ready for use. Follow all steps in this guide before using your machine. Quick Reference Guide (Printed documentation) Read this guide when starting to use the machine. (This guide may not be included depending on the country of purchase.
Reading the documentation Symbols used in this guide Please read the list below of symbols used in this guide. The following symbols are used to indicate important instructions. Be sure to obey these instructions. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
Keys used in this guide Please read the descriptions below of notations of keys and messages used in this guide. [key name] Text enclosed in these brackets indicates a key on the operation panel of the machine or an item on the computer to be manipulated. Example: [Color] *The [OK] key on the operation panel is indicated as [Set] depending on the country you purchase this machine. The key is described as [OK/Set] in this guide.
Contents Safety information ...............................................I Legal limitations on usage of your product and the use of images ................................ VII How to use the documentation provided ...........2 Reading the documentation...............................3 Contents ............................................................5 1 5 Compatible memory cards .............................. 48 Inserting/removing a memory card ................. 49 Inserting a memory card...........
8 Printing from Your Computer Before printing .................................................87 Is the software (MP Drivers) installed? ........87 Is the machine specified as [Set as Default Printer]?................................................87 Is the correct paper set in the multi-purpose tray? .....................................................87 Printing documents ..........................................88 Cancelling printing ...........................................
Computer cannot be started .........................123 Problems installing and uninstalling software124 MP Drivers/MP Toolbox.................................124 MP Toolbox only ............................................124 MP Drivers only .............................................125 Problems printing from your computer..........126 Cannot print to a shared printer ....................128 Problems scanning .......................................
Chapter 1 Introduction Features of your machine Thank you for purchasing the Canon MP370/360. Your machine incorporates the following functions in one simple-to-operate device: Photo printer . . . . . . . . . Prints photo-quality images from any digital camera or memory card, (MP370) without using a computer. Copier . . . . . . . . . . . . . . . Makes colour or black & white copies. Also, applies advanced copy features to your copies. PC Printer. . . . . . . . . . .
Main components and their functions This section provides the name and location of main components of this machine, and also describes their functions.
Tray extension Supports print media loaded on the multi-purpose tray. Pull it out before loading print media. Multi-purpose tray Used to load print media. Operation panel Displays the operating status of the machine. It is also used to change or check the settings of each function. For details, see p. 12. Card slot cover* Covers the card slot. Open this cover when inserting a memory card or CF card adaptor containing a memory card into the card slots. Paper output tray Printouts are output to this tray.
Access lamp* Lights when a memory card is inserted into the card slot. This lamp flashes while the machine is reading or writing data from/to the memory card. When the machine finishes reading the card, the lamp extinguishes. Card slot* Insert a memory card or CF card adaptor containing a memory card into these slots when photo printing. The machine is equipped with two kinds of card slots.
Operation panel This section describes the keys on the operation panel, and their functions and locations. MP370 MP360 NOTE • The descriptions on the operation panel differ depending on the country of purchase. [ON/OFF] key Turns the machine ON and OFF. Before turning ON the machine, make sure the scan unit is closed. When turning ON and OFF, keep the key pressed for at least one second. [Photo Index Sheet] key (MP370) Switches the machine to Photo Index Sheet mode.
[Color] key Starts colour copying or scanning. [Black] key Starts black & white copying or scanning. [Stop/Reset] key Cancels operations and returns the machine to standby mode. [Additional Functions] key Switches the machine to user mode, in which you can customise the settings, including the ink level warning and maintenance settings. [PHOTO] key (MP370) Switches the machine to photo print mode. [SCAN] key Switches the machine to scan mode.
Chapter 2 Document Handling Document requirements The documents you load on the platen glass for copying or scanning must meet these requirements: z Document type • All types of paper documents • Photographs • Books z Size (W x L) • Max. 8 1/2 in. x 11 3/4 in. (216 mm x 297 mm) z Quantity • 1 sheet • PC 10 documents for Multi-Scan z Thickness • Max. 3/4 in. (20 mm) NOTE • PC Multi-Scan is a function for scanning multiple documents (small-size documents) at a time.
Loading documents To copy or scan a document, set it on the platen glass. NOTE • Make sure any glue, ink, or correction fluid on the document is completely dry before loading. • Make sure no staples or clips are attached to the document before loading. 1 Lift the document cover. 2 Load your document on the platen glass. • Place your document face down on the platen glass. • Align the upper left corner of your document with the alignment mark on the lower right corner of the platen glass.
Chapter 3 Print Media Handling Recommended print media and requirements The following print media is recommended for use with your machine. Please be sure to follow the guidelines and meet the requirements when loading print media in the multi-purpose tray. z Plain paper Load Limit: Approx. 100 sheets (20 lb. or 75 g/m2) Paper Thickness Lever Position: Left PC Printer Driver Setting for [Paper Type]: [Plain Paper] z Envelopes Load Limit: Approx.
z Matte Photo Paper*1 Model: MP-101 Load Limit: 10 sheets Paper Thickness Lever Position: Left PC Printer Driver Setting for [Paper Type]: [Matte Photo Paper] z Photo Paper Plus Glossy*1 Model: PP-101 Load Limit: 10 sheets*2 (A4/Letter/5" x 7"), 20 sheets (4" x 6") Paper Thickness Lever Position: Left PC Printer Driver Setting for [Paper Type]: [Photo Paper Plus Glossy] z Photo Paper Pro*1 Model: PR-101 Load Limit: 10 sheets*2 (A4/Letter), 20 sheets (4" x 6") Paper Thickness Lever Position: Left PC Printe
Characteristics and applications of print media This section describes the characteristics and intended use of each print media applicable to this machine. Refer to this section and select the media most suitable for your purpose of printing. z Plain paper Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), B5 (7 1/8 in. x 10 1/8 in./182 mm x 257 mm), A5 (5 7/8 in. x 8 1/4 in./148 mm x 210 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm), Legal (8 1/2 in. x 14 in./215.9 mm x 355.
z High Resolution Paper*1 Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm) Purpose: Printing from your computer/copying/photo printing Guidelines and restrictions: • This type of paper provides better colour reproduction than plain paper. • It is suitable for printing business documents that feature graphics and for photographs. • Load the paper with the whiter side facing up. • Remove the sheets from the paper output tray before the count reaches 50.
z Matte Photo Paper*1 Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm) Purpose: Printing from your computer Guidelines and restrictions: • This is paper that is thick to suppress gloss. • This is matte water-resistant paper and provides superior colour reproduction. • It is suitable for a variety of printing purposes such as paper crafts, calendars and matte photographs. • By using borderless printing, you can print without any white borders.
z Photo Paper Pro*1 Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm), 4" x 6"*2 (4 in. x 6 in./101.6 mm x 152.4 mm) Purpose: Printing from your computer/photo printing/copying Guidelines and restrictions: • This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction. • It is ideal for printing high-quality photographs. • By using borderless printing, you can print without any white borders.
z Transparencies*1 Size: A4 (8 1/4 in. x 11 3/4 in./210 mm x 297 mm), Letter (8 1/2 in. x 11 in./215.9 mm x 279.4 mm) Purpose: Printing from your computer/copying Guidelines and restrictions: • This film is ideal for printing presentation material for use with overhead projectors. • Load one sheet of plain paper as the last sheet in the stack. • Although you can print on either side of the transparencies, best results can be obtained by printing on the side towards which it curls when held by the edge.
General print media guidelines Paper types you cannot use • Do not use: –Folded, creased, curled, or wrinkled print media –Envelopes with double flaps, or with pressure seals –Moist print media –Print media with holes (e.g. punched holes) –Very thin print media (less than 17 lb. or 64 g/m2) –Very thick print media (more than 28 lb. or 105 g/m2) *Other than Canon genuine print media.
Setting the paper thickness lever The paper thickness lever adjusts the gap between the print head and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. Follow this procedure: 1 Lift the scan unit until it locks into place • When the machine is ON, the paper output tray automatically opens when the scan unit is lifted If the paper output tray does not open, press the Open button to open the paper output tray. . .
4 Close the inner cover. CAUTION • Press the centre of the inner cover until the cover locks into place. • Printing with the inner cover open may result in injury. 5 Return the scan unit to its original position. • The LCD displays the following message. INK TANK CHANGED? - YES NO + 6 Press [ ]. NOTE • When not replacing an ink tank, be sure to press [ ], and no other key.
2 Open the multi-purpose tray out the tray extension . , then pull 1 2 • The tray extension can be extended in two parts. 3 Place a stack of paper (print side up) in the multi-purpose tray , and pinch the paper guide and adjust it to the left side of the stack . 1 2 IMPORTANT • Make sure the stack does not exceed the paper limit mark . B A Loading envelopes Follow this procedure: 1 Set the paper thickness lever to the right. NOTE • For details on setting the paper thickness lever, see page 24.
3 Prepare the envelopes for loading. IMPORTANT • Press down firmly on the edges of the envelopes to make the folds crisp. Also, press firmly on the area that corresponds to the edges of the back flap. • Remove any curling by holding the edges diagonally and bending them gently. • If the edges of the envelope are inflated or are curling, place the envelope on a flat surface (such as a desk). • With a pen, press down while moving it from the centre towards the edges of the envelope.
4 Place the stack of envelopes (print side up) in the multi-purpose tray , and pinch the paper guide and adjust it to the left side of the stack . 1 2 • Load the envelopes in the multi-purpose tray with the short side down. IMPORTANT • Make sure the stack does not exceed the paper limit mark .
Chapter 4 Copying Documents you can copy For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. Setting the print media size and type For copying, on the operation panel, you need to set the size and type of print media loaded in the multi-purpose tray. NOTE • For details on print media, see page 16. Follow this procedure: 1 Press [COPY]. 2 Press [Menu] repeatedly until <2.PAPER SELECT> appears. 2.PAPER SELECT 3 Press [OK/Set].
4 Use [ ] or [ ] to select the print media size. – : – : – : – : – <4"x6">: – <5"x7">: 5 Press [OK/Set]. Ex: 6 A4 size Letter size B5 size A5 size Card size Card size SIZE : TYPE : < *A4 *PLAIN > Use [ ] or [ ] to select the print media type. – : – : – : – : – : – : – : Suitable for plain paper. Suitable for glossy photo paper and high gloss photo film. Suitable for high resolution paper. Suitable for transparencies.
Making copies When making colour or black & white copies, you can adjust the image quality and density, and also enlarge or reduce copies as necessary. IMPORTANT • After turning the machine ON, or after recovering from Power Save mode (see page 111), the image may not be correctly read by the machine. Wait at least one minute before copying. Follow this procedure: 1 Load the document on the platen glass. NOTE • For details on how to load documents, see page 15. 2 Press [COPY].
Adjusting image quality (resolution) You can adjust the image quality according to the document to be copied. Follow this procedure: 1 Press [Menu] repeatedly until <4.IMAGE QUALITY> appears. 4.IMAGE QUALITY *NORMAL 2 Use [ ] or [ ] to select the image quality. – : Suitable for text-only documents. – : Suitable for photographs. – : Suitable for high speed copying at a lower resolution. NOTE • cannot be selected when ,
Adjusting exposure (density) Exposure (density) is the degree of difference between light and dark. Increasing the exposure setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure setting reduces the difference between bright and dark areas. You can adjust the exposure between nine gradations. Follow this procedure: 1 Press [Menu] repeatedly until <3.DENSITY> appears. 3.DENSITY -LT 2 DK+ Use [ ] or [ ] to select the exposure.
Using preset copy ratios Preset copy ratios are convenient when changing between standard print media sizes, for example, reducing A4 to A5 size, or enlarging B5 to A4 size. Follow this procedure: 1 Press [Menu] repeatedly until <1.ENLARGE/REDUCE> appears. 1.ENLARGE/REDUCE PRESET RATIO 2 Use [ ] or [ ] to select . 1.ENLARGE/REDUCE PRESET RATIO 3 Press [OK/Set]. PRESET RATIO 100% 4 Use [ ] or [ ] to select the copy ratio. – <25% MIN.
Using custom copy ratios This method enables you to enlarge or reduce the copy ratio in percentage, to subtly change the size to which to copy the document. Follow this procedure: 1 Press [Menu] repeatedly until <1.ENLARGE/REDUCE> appears. 1.ENLARGE/REDUCE PRESET RATIO 2 Use [ ] or [ ] to select . 1.ENLARGE/REDUCE ZOOM 3 Press [OK/Set]. Ex: 4 ZOOM 25-400% 100% + Use [ ] or [ ] to select a copy ratio between 25% and 400%.
Copying an image to fit the page If the document to be copied is larger or smaller than the specified print media size, you can automatically reduce or enlarge the image to fit the selected print media size. NOTE • Some document sizes may not be correctly detected. Follow this procedure: 1 Press [Menu] repeatedly until <1.ENLARGE/REDUCE> appears. 1.ENLARGE/REDUCE PRESET RATIO 2 Use [ ] or [ ] to select . 1.ENLARGE/REDUCE FIT-TO-PAGE 3 Press [OK/Set].
Copying two pages on a single page This feature enables you to copy two documents onto a single sheet of print media, by reducing and rotating each image 90 degrees. NOTE • If appears on the LCD when copying, set the image quality to and try copying again. (See page 32.) • You can use this feature only when the print media size is set to or . (See page 29.) Follow this procedure: 1 Load the first document on the platen glass. 2 Press [COPY].
5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears. 5.SPECIAL COPY 2 on 1 6 Press [OK/Set]. Ex: 66% A4 2 on 1 NORMAL 01 • If a print media size setting other than or is selected, the LCD displays the following message. Ex: SIZE : < TYPE : *A4 *PLAIN > • Use [ ] or [ ] to select either or , then press [OK/Set]. • Use [ ] or [ ] to select the print media type, then press [OK/Set]. 7 Press [Color] for colour copying, or [Black] for black & white copying.
Borderless copying This feature enables you to copy colour images so that they fill the entire page without borders. NOTE • You can use this feature only when the print media size is set to , , <4"x6">, or <5"x7">. For details on setting the print media size, see page 29. • You can use this feature only when the print media type is set to , , , , or . For details on setting the print media type, see page 29.
5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears. 5.SPECIAL COPY 2 on 1 6 Use [ ] or [ ] to select . 5.SPECIAL COPY BORDERLESS COPY 7 Press [OK/Set]. 100%+ A4 FINE BORDERLESS COPY 01 • If a print media type setting is selected that cannot be used in borderless copying, the LCD displays the following message. Ex: SIZE : < *A4 > TYPE : *PHOTO PRO • Press [OK/Set] to confirm the print media size. • Use [ ] or [ ] to select ,
Repeating an image on a page This feature enables you to copy an image multiple times onto a single page. You can set the machine to automatically select the number of times it repeats the image, or you can specify the number. IMPORTANT • When manually setting the number of times to copy the image, you must set the print media size before copying. (See page 29.) • When manually setting the number of times to copy the image, your original image must be no larger than one of the divisions.
5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears. 5.SPECIAL COPY 2 on 1 6 Use [ ] or [ ] to select . 5.SPECIAL COPY IMAGE REPEAT 7 Press [OK/Set]. IMAGE REPEAT AUTO 8 Use [ ] or [ ] to select or . z If you select : 1. Press [OK/Set]. Ex: 100% A4 NORMAL REPEAT AUTO 01 2. Go to step 9. z If you select : 1. Decide the number of times you want to copy the image. • You can select a maximum of four vertical repeats and four horizontal repeats.
2. Press [OK/Set]. Ex: VERTICAL HORIZONTAL < 2 > 2 3. Use [ ] or [ ] to select the number of vertical repetitions (max. 4). 4. Press [OK/Set]. Ex: VERTICAL HORIZONTAL 2 < 2 > 5. Use [ ] or [ ] to select the number of horizontal repetitions (max. 4). 6. Press [OK/Set]. 7. Go to step 9. 9 Press [Color] for colour copying, or [Black] for black & white copying. NOTE • To cancel copying, press [Stop/Reset].
Creating a mirror image This feature enables you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image is oriented correctly when ironed onto fabric. NOTE • Use T-shirt transfers when the image will be ironed onto T-shirts. (See page 22.) Follow this procedure: 1 Load the document on the platen glass. 2 Press [COPY]. 3 Use [ ] or [ ] to select the number of copies (max. 99 copies).
6 Use [ ] or [ ] to select . 5.SPECIAL COPY MIRROR IMAGE 7 Press [OK/Set]. Ex: 8 100% A4 NORMAL MIRROR IMAGE 01 Press [Color] for colour copying, or [Black] for black & white copying. NOTE • To cancel copying, press [Stop/Reset]. Shrinking an image to fit the page If the image to be copied is larger than the print media, this feature will automatically reduce the image to fit the print media size. Same size print media Follow this procedure: 1 Load the document on the platen glass.
4 Adjust the settings for your document as necessary. NOTE • To select the print media size and type, see page 29. • To select the image quality, see page 32. • To select the scanning exposure, see page 33. 5 Press [Menu] repeatedly until <5.SPECIAL COPY> appears. 5.SPECIAL COPY 2 on 1 6 Use [ ] or [ ] to select . 5.SPECIAL COPY ENTIRE IMAGE 7 Press [OK/Set]. Ex: 8 90% A4 NORMAL ENTIRE IMAGE 01 Press [Color] for colour copying, or [Black] for black & white copying.
Chapter 5 Photo Printing from a Memory Card (MP370) There are several ways you can print photos directly from a memory card, without using a computer. In particular, if you use a Photo Index Sheet, you can easily specify photographs and set the printing options. Step 1 Make sure the machine is turned ON. Step 2 Load paper into the multi-purpose tray. (See page 25.) Step 3 Insert a memory card. (See page 49.) Step 4 Select the printing method.
Compatible memory cards The following cards are compatible with the machine. They are inserted into the card slots as described below: Left card slot MEMORY STICK SmartMedia Right card slot Multimedia card SD memory card CompactFlash Type I/II xD Picture card Microdrive memory card CAUTION • When using an xD Picture card, make sure to insert the card into a CF card adaptor (optional) before inserting it into the card slot of the machine.
Inserting/removing a memory card Inserting a memory card There are two ways of inserting a memory card depending on the type of the memory card: one is to insert a memory card directly into the card slot, and the other one is to insert a memory card through a CF card adaptor (optional). CAUTION • When using an xD Picture card, make sure to insert the card into a CF card adaptor (optional) before inserting it into the card slot of the machine. Follow this procedure: 1 Make sure the machine is turned ON.
MEMORY STICK SD memory card SmartMedia Multimedia card xD Picture card (inserted into a CF card adaptor) Microdrive memory card CompactFlash Type I/II IMPORTANT • When inserting the memory card or the CF card adaptor containing the memory card into the card slot, insert it with its front side (labelled side) facing outside. NOTE • If the memory card cannot be read, check that: – the memory card or CF card adaptor containing the memory card is inserted all the way into the card slot.
Removing a memory card Follow this procedure: CAUTION • If an error occurs during printing from the memory card (e.g. paper runs out), do not remove the memory card or CF card adaptor containing a memory card as this may damage the data on the memory card. • While the Access lamp is lit or flashing, do not remove the memory card or the CF card adaptor containing a memory card as this may damage the data on the memory card. 1 Press [ON/OFF] to turn OFF the machine.
Convenient printing functions You can select print setting options, such as printing photographs without borders and printing blues and greens in landscape photographs brighter. Setting borderless printing This feature enables you to print coloured images so that they fill the entire page without borders. Without borders With borders z To enable/disable borderless printing: 1. While setting photo printing, is displayed on the LCD. Ex: 4.
z To select the width to be cropped for borderless printing: 1. Press [Additional Functions]. 2. Use [ ] or [ ] to select <4.EXTENSION AMOUNT>. USER DATA 4.EXTENSION AMOUNT 3. Press [OK/Set]. Ex: EXTENSION AMOUNT SMALL 4. Use [ ] or [ ] to select the width to be cropped from the borders of the original image. – : Reduces the width to be cropped from the borders of the original image. – : Enlarges the width to be cropped from the borders of the original image. 5. Press [OK/Set]. 6.
Setting date printing Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on an index or on the bottom right of the photograph . z To enable/disable date printing: 1. While setting photo printing, is displayed on the LCD. Ex: 4.PRINT DATE OFF NOTE • The menu number may differ, depending on the photo print settings. 2. Use [ ] or [ ] to enable or disable date printing. – OFF: Disables date printing. – ON: Enables date printing.
Printing by using the Photo Index Sheet With the MP370, you can easily print photographs by filling in the appropriate circles on a Photo Index Sheet to select print options and photographs you want to print. Simply scanning a Photo Index Sheet prints the selected photographs according to the circles you fill. Select the print media size and type. Select date printing and/or vivid photo printing as necessary.
Follow this procedure: 1 Turn ON the machine, and load A4- or letter-size paper in the multi-purpose tray. • Use completely white plain paper when printing a Photo Index Sheet. NOTE • For details on print media, see page 16. • For details on how to load print media, see page 25. 2 Insert the memory card into the card slot. (See page 49.) 3 Press [Photo Index Sheet]. [PHOTO INDEX SHEET] < PRINT > SCAN 4 Use [ ] or [ ] to select . [PHOTO INDEX SHEET] < PRINT > SCAN 5 Press [OK/Set].
6 Use [ ] or [ ] to select the range of photographs to print on the Photo Index Sheet. – : – : –
3. Press [OK/Set]. Ex: DATE: To 02/06/2003 4. Use [ ] or [ ] to select the last recorded date of photographs you want to print. Ex: DATE: To 08/06/2003 5. Go to step 7. 7 Press [OK/Set]. Ex: SHEET (LTR or A4) PRINTING P.001/002 • The machine prints the Photo Index Sheets. NOTE • If more than 30 photographs are to be printed, the machine prints them on more than one Photo Index Sheet. 8 Fill in the appropriate circles ( ) with a dark pencil to select the photographs to print and print settings.
9 Load the print media selected on the Photo Index Sheet in the multi-purpose tray. NOTE • When printing image data using a Photo Index Sheet, you can select 4" x 6", 5" x 7", 8.5" x 11", or A4 for the print media size. 10 11 Move the paper thickness lever left . to the A Load the Photo Index Sheet on the platen glass. • When loading the Photo Index Sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the platen glass.
12 Press [Photo Index Sheet]. 13 Use [ ] or [ ] to select . [PHOTO INDEX SHEET] PRINT < SCAN > 14 Press [OK/Set]. • The machine reads the Photo Index Sheet, and prints photographs according to the settings. IMPORTANT • If the LCD displays , press [OK/Set] and ensure that a circle is filled for each setting item. • If the filled circles on the Photo Index Sheet are not dark enough, the machine may not read it. • Do not remove the memory card while the machine is printing.
Printing all images This printing method will individually print all photographs stored on a memory card. Follow this procedure: 1 Turn ON the machine, and load the correct print media in the multi-purpose tray. NOTE • For details on print media, see page 16. • For details on how to load print media, see page 25. 2 Insert the memory card into the card slot. (See page 49.) 3 Press [PHOTO]. 4 Press [Menu] repeatedly until <1.PHOTO PRINT MODE> appears. 1.
6 Press [OK/Set]. Ex: 7 2.SELECT PAPER SIZE *A4 Use [ ] or [ ] to select the print media size. – : – : – <4"x6">: – <5"x7">: 8 Press [OK/Set]. Ex: 9 A4 size Letter size Card size Card size 3.SELECT PAPER TYPE *PHOTO PAPER PRO Use [ ] or [ ] to select the print media type. – : – : – : – : – : – : Suitable for photo paper pro. Suitable for plain paper. Suitable for high resolution paper.
11 Select whether to enable borderless printing or not. (See page 52.) NOTE • If you selected in step 9, you cannot enable borderless printing. • You can select the width to be cropped from the borders of the original image. (See page 52.) 12 Press [OK/Set]. 13 Select whether to enable date printing or not. (See page 54.) 14 Press [OK/Set]. 15 Select whether to enable vivid photo printing or not. (See page 53.
Index printing With the MP370, you can print an index to check all the image data on the memory card, and select the settings for individual images and print them according to your preference. The operation flow is as follows: Print an index to see thumbnails of all the images on the memory card. DPOF Index printing assigns image numbers to and prints thumbnails of the image data stored on a memory card. (See page 65.
NOTE • You may not be able to print photographs if their file sizes are too large. Print the photographs from your computer. (See page 88.) • For details on vivid photo printing, see page 53. • Borderless and vivid photo printing are disabled when is selected for the print media type. • You cannot set date printing from the machine for DPOF printing. (See page 75.) Printing an index This printing method prints thumbnails of the photographs on a memory card.
4 Press [Menu] repeatedly until <1.PHOTO PRINT MODE> appears. 1.PHOTO PRINT MODE *INDEX 5 Use [ ] or [ ] to select . 1.PHOTO PRINT MODE *INDEX 6 Press [OK/Set]. Ex: 7 2.SELECT PAPER SIZE *A4 Use [ ] or [ ] to select the print media size. – : – : – <4"x6">: – <5"x7">: 8 Press [OK/Set]. Ex: 9 A4 size Letter size Card size Card size 3.SELECT PAPER TYPE *PHOTO PAPER PRO Use [ ] or [ ] to select the print media type. – : – : –
10 Press [OK/Set]. 11 Select whether to enable date printing or not. (See page 54.) 12 Press [OK/Set]. 13 Select whether to enable vivid photo printing or not. (See page 53.) NOTE • If you selected in step 9, you cannot enable vivid photo printing. 14 Press [OK/Set]. Ex: 15 [INDEX] PRO A4 13 Press [Color]. NOTE • To cancel printing, press [Stop/Reset]. • You can only print one index at a time.
Printing a single image This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the image number assigned to the photograph. To print an index, see page 65. Follow this procedure: 1 Turn ON the machine, and load the correct print media in the multi-purpose tray. NOTE • For details on print media, see page 16. • For details on how to load print media, see page 25. 2 Insert the memory card.
7 Use [ ] or [ ] to select the image number. • Keep [ ] or [ ] pressed to advance quickly through the image numbers. • To find the image number, you will need to print the index beforehand. (See page 65.) 8 Press [OK/Set]. Ex: 9 3.NUMBER OF PRINTS 1COPIES Use [ ] or [ ] to select the number of copies of the photograph you want to print (max. 99 copies). NOTE • For the number of sheets of paper you can load at a time in the multi-purpose tray, page 16. 10 Press [OK/Set]. Ex: 11 4.
13 Use [ ] or [ ] to select the print media type. –: –: –: –: –: –: Suitable for photo paper pro. Suitable for plain paper. Suitable for high resolution paper. Suitable for photo paper plus glossy. Suitable for glossy photo paper and high gloss photo film. Suitable when using photo paper other than that described above (such as matte photo paper), or if you do not know the paper type.
21 Press [Color]. NOTE • To cancel printing, press [Stop/Reset]. • The image printed is enlarged or reduced automatically according to the print media size. Depending on the print media size, the photographs may be cropped even if borderless printing is not selected. • Pressing [Black] does not start printing. Printing a range of images This printing method prints a range of photographs in sequence on a memory card.
6 Press [OK/Set]. 7 Use [ ] or [ ] to select or . z If you select : 1. Press [OK/Set]. Ex: 3.FIRST IMAGE: 001 2. Use [ ] or [ ] to select the first image number you want to print. • Keep [ ] or [ ] pressed to advance quickly through the image numbers. • To find the image number, you will need to print the index beforehand. (See page 65.) 3. Press [OK/Set]. Ex: 4.LAST IMAGE: 001 4. Use [ ] or [ ] to select the last image number you want to print.
8 Press [OK/Set]. Ex: 9 5.SELECT PAPER SIZE *A4 Use [ ] or [ ] to select the print media size. – : – <4"x6">: – <5"x7">: – : 10 Press [OK/Set]. Ex: 11 Letter size Card size Card size A4 size 6.SELECT PAPER TYPE *PHOTO PAPER PRO Use [ ] or [ ] to select the print media type. – : – : – : – : – : – : Suitable for photo paper pro. Suitable for plain paper. Suitable for high resolution paper.
14 Press [OK/Set]. 15 Select whether to enable date printing or not. (See page 54.) 16 Press [OK/Set]. 17 Select whether to enable vivid photo printing or not. (See page 53.) NOTE • If you selected in step 11, you cannot enable vivid photo printing. 18 Press [OK/Set]. • Use [ ] or [ ] to view your settings on the LCD. Ex: 19 [SELECT RANGE] PRO A4 [SELECT RANGE] NO.001-010 Press [Color]. NOTE • To cancel printing, press [Stop/Reset].
DPOF (Digital Print Order Format) printing This printing method prints photographs according to the DPOF settings specified on your digital camera. NOTE • For information on how to set the DPOF functions, see the manual supplied with your digital camera.
4 Press [Color]. • The machine starts printing according to the DPOF settings. NOTE • To cancel printing, press [Stop/Reset]. • Pressing [Black] does not start printing.
Chapter 6 Photo Printing Directly from a Digital Camera (MP370) Connecting a PictBridge compatible or Canon Bubble Jet Direct compatible digital camera or digital video camcorder to the MP370 enables you to print captured images directly without using a computer. When printing directly, use the USB cable supplied with your digital camera. NOTE • To photo print directly from a digital camera or a digital video camcorder, use only “PictBridge”- or Canon “Bubble Jet Direct”-compatible digital cameras.
Media types for a digital camera You can use the following Canon media: z Photo Paper Pro Digital Camera Setting: Card #1 Media Size: 4 in. x 6 in./101.6 mm x 152.4 mm z Photo Paper Plus Glossy Digital Camera Setting: Card #2 Media Size: 4 in. x 6 in./101.6 mm x 152.4 mm Digital Camera Setting: Card #3 Media Size: 5 in. x 7 in./127 mm x 177.
Printing directly from a digital camera This section describes how to connect a digital camera to the machine and how to print photographs. IMPORTANT • While using the machine, do not disconnect and connect the USB cable. Follow this procedure: 1 Turn ON the machine, and load the print media in the multi-purpose tray. NOTE • For details on print media, see page 16. • For details on how to load print media, see page 25. 2 Ensure that the digital camera is turned OFF.
5 Press [SET] on the digital camera. • The print setting menu is displayed on the LCD of the digital camera. 6 Select [Style] and specify the paper size, bordered or borderless printing, and date printing ON or OFF. 7 Specify the number of copies, select [Print], and then press [SET] on the digital camera. • The machine starts printing. NOTE • For the operation, print error messages and troubleshooting of the digital camera, refer to the manual supplied with your digital camera.
Chapter PC 7 Becoming Familiar with the Software Installing the software If you have not already installed the software contained on the Setup CD-ROM supplied with this machine, please do so now. For instructions, see Set-Up Guide or Software Guide. NOTE • For details on all features of the software, see Software Guide.
z If using the machine with USB2.0 Hi-Speed: This machine is standard-equipped with a USB2.0 Hi-Speed-corresponding connector. Hi-Speed mode is a high-speed USB mode that greatly increases transmission speed. However, to use the machine in USB2.0 Hi-Speed mode, you must connect it to a computer standard-equipped with a USB2.0 Hi-Speed interface. Use a USB2.0-corresponding cable.
z If using the machine with USB Full-Speed (USB1.1-equivalent): To use the machine with USB Full-Speed, your computer must meet the following requirements. Use a USB-IF-approved USB cable not longer than 16 3/8 feet (5 meters).
Software components The following components are installed when you install the software. For the functions of each type of software, see Software Guide or the manual supplied with each software. MP Drivers z Printer driver (See Software Guide.) Enables you to print from any Windows application that supports printing. z Scanner driver (ScanGear MP, WIA driver (only for Windows XP)) (See Software Guide.) Enables you to scan an image to your computer.
Uninstalling, reinstalling the software If you do not need the MP Toolbox or MP Drivers any longer, or if they are not installed correctly, uninstall them. When uninstalling the software from Windows 2000, you must log on as Administrator or have Administrator privileges. When uninstalling the software from Windows XP, you must log on as Administrator. IMPORTANT • When uninstalling the MP Drivers, first uninstall the MP Toolbox.
Uninstalling the MP Drivers Follow this procedure: 1 Close any open software applications, including virus checkers. 2 Click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Drivers], then click [Uninstall Drivers]. 3 In [Please select the device to delete], select the name of this machine ([MP370 Series] or [MP360 Series]), then click [Perform]. 4 Restart your computer if a message asking you to do so appears. 5 Disconnect the USB cable from the computer and the machine.
Chapter PC 8 Printing from Your Computer Before printing Before printing, confirm as follows. Is the software (MP Drivers) installed? If the software is not yet installed, see Software Guide. Is the machine specified as [Set as Default Printer]? You can confirm whether the machine is specified as [Set as Default Printer] by opening the [Printers] screen in an application software.
Printing documents Installing the MP Drivers enables you to print from application software supporting a print function. The print procedure varies slightly depending on the application software. The basic print procedure is explained here. For the actual operation, see the manuals of the application software to be used for printing. IMPORTANT • While the machine is printing from the computer, or the computer is in the sleep mode or standby mode, do not disconnect and connect the USB cable.
4 Adjust the settings for your document as necessary, then click the print command . • This in most cases will be [OK] or [Print]. NOTE • Be certain to adjust the paper size driver setting for the paper you are using. • For details on how to change the settings, see Software Guide. Cancelling printing You can cancel printing either before or after the machine starts printing.
Changing print settings with the Print Advisor Follow this procedure: 1 Open the document in the application software, and select the command to print. • This in most cases will be [Print] in the [File] menu or toolbar. 2 In the [Print] dialogue box, click [Properties]. 3 In the [Properties] dialogue box, on the [Main] tab, click [Print Advisor]. 4 Follow the instructions on the screen.
Chapter PC 9 Scanning About scanning images You can scan images from the machine to a computer, and save them in JPEG, TIFF, or Bitmap format. And you can process that data by using the supplied application software to create original images. Furthermore, you can use the supplied OCR (Optical Character Recognition) software to convert scanned paper documents to text data.
Scanning methods There are three methods of scanning images to your computer: z Using the MP Toolbox (See below) z Using a TWAIN- or WIA- (Windows XP only) compliant Windows application software (See page 95.) z Scanning with the operation panel of the machine (See page 96.) This section explains how to scan using these methods. IMPORTANT • While the machine is scanning images to the computer, or the computer is in the sleep mode or standby mode, do not disconnect and connect the USB cable.
3 Click the MP Toolbox button to be used. Save-1 Save-2 File Scan-1 Scan-2 Mail OCR Settings The document is scanned in black & white, and saved. The document is scanned in colour, and saved. The document is scanned, and stored as a PDF file. The document is scanned, and displayed in a registered application software. The document is scanned, and displayed in a registered application software. The document is scanned, and the image is attached to an e-mail using an e-mail application software.
4 If the settings screen appears, change the settings as necessary. • For details on the settings of the screens, see Software Guide. Ex: Settings screen for [Mail] button 5 Click [Start]. • The document is scanned. NOTE • The scanned document will be saved in the following location, depending on your computer environment.
Scanning from an application software You can scan an image from a TWAIN- or WIA- (Windows XP only) compliant application software and use the image in that application software. This procedure varies depending on the application software. Only one example is explained here. For the detailed procedure, refer to the manual of the application software you are using. 1 2 Load the document on the platen glass. (See page 15.) 3 Select the scanner driver.
Scanning with the operation panel of the machine By pressing [Color] or [Black] on the machine, you can scan documents to your computer. Pressing [Color] has the same effect as clicking [Save-2] in the MP Toolbox. Pressing [Black] has the same effect as clicking [Save-1]. You can change the setting for [Save-1] and [Save-2], or assign to them the same operations as the other buttons. (See Software Guide.) Follow this procedure: 1 2 3 Load the document on the platen glass. (See page 15.) Press [SCAN].
Chapter 10 Maintenance Replacing ink tanks Low ink warning When ink is running low, the LCD will display , , or warning you to have a new ink tank ready before the ink runs out. When copying or photo printing, if the machine stops printing when the warning appears, you can continue printing by pressing [OK/Set]. However, note that ink may run out (when printing from a computer, printing does not stop even if this warning message appears).
z Guidelines CAUTION • Keep the print head and ink tanks out of the reach of children. If a child inadvertently ingests ink, consult a physician immediately. • To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tanks only. Damage caused by using refilled tanks is not covered by Canon's warranty. • Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and the ink counter may not be accurate.
3 Open the inner cover. CAUTION • Do not try to manually move or stop the print head holder. • Do not touch any metal parts. 4 Hold the empty ink tank’s tab and pull forward to release. Lift out the ink tank. CAUTION • Do not remove the print head from the machine. • Remove one ink tank at a time. • Do not touch the round shaft , transparent film , film cable , ink absorber (sponge part) , or any metal parts.
5 Remove the new ink tank from its packaging. Then hold the ink tank as shown and remove the protective cap . CAUTION • Do not touch the ink port . • Do not shake or drop the ink tank as the ink may leak and stain your clothes or hands. • Do not attempt to reattach the protective cap once you remove it. • Do not place the ink port in contact with any other surface. 6 A B Insert the ink tank into the empty slot on the print head. • Press firmly on the ink tank's tab until it locks into place.
8 Close the inner cover. CAUTION • Press the centre of the inner cover until the cover locks into place. 9 Return the scan unit to its original position. • The LCD displays a message asking if you replaced an ink tank. INK TANK CHANGED? - YES NO + 10 Press [ ]. • The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES NO + l 11 If you replaced the black ink tank, press [ ]. If you did not, press [ ].
Resetting the ink counter The ink counter keeps track of how much ink is left in the ink tanks, enabling the machine to warn you when ink is running low. Thus, reset the ink counter when replacing ink tanks. Also you can check the current ink level of the ink tanks at any time. When you replace an ink tank, the LCD will automatically prompt you to reset the ink counter. However, if for any reason you did not reset the ink counter when replacing the ink tanks, follow this procedure to reset it.
5 Press [OK/Set]. • The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES NO + NOTE • Do not press any keys other than [ ] or [ ]. 6 If you replaced the black ink tank, press [ ]. If you did not, press [ ]. • The LCD displays a message asking if you replaced the colour ink tank. colour INK CHANGED? - YES NO + 7 If you replaced the colour ink tank, press [ ]. If you did not, press [ ]. • The ink counter is now reset.
Maintaining the print head You can print a nozzle check pattern to check whether each print head is operating properly, and then clean or align the print head. Flowchart of print head maintenance Step 1 Print the nozzle check pattern. This pattern enables you to check whether the ink is ejecting from the print head nozzles correctly and whether the print head is aligned. For instructions on printing and reading the nozzle check pattern, see page 105 and page 106.
Printing the nozzle check pattern The nozzle check pattern shows whether the print head is operating properly. NOTE • PC You can also print the nozzle check pattern from your computer. (See Software Guide.) Follow this procedure: 1 Load A4- or letter-size plain paper in the multi-purpose tray. 2 Press [Additional Functions]. USER DATA 1.INK VOLUME 3 Use [ ] or [ ] to select <2.MAINTENANCE>. USER DATA 2.MAINTENANCE 4 Press [OK/Set]. MAINTENANCE 1.NOZZLE CHECK 5 Press [OK/Set].
Confirming the nozzle check pattern This section describes how to confirm the nozzle check pattern and print head position pattern. 1 2 3 NOTE • If the ink level is low, the nozzle check pattern is not printed correctly. If the ink level is low, replace the relevant ink tank. (See page 98.) z If the lines are broken, or white lines are present in pattern : 1. Clean the print head. (See page 107.) Broken lines z If the pattern White lines is not uniform: 1. Align the print head. (See page 108.
Cleaning the print head If the printed nozzle check pattern is broken, missing, or a specific colour is not printed, clean the print head. NOTE • Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks. • Your machine performs print head cleaning every time you plug in the power cord. The machine also performs the cleaning periodically when it is ON. • PC You can also clean the print head from your computer. (See Software Guide.
Aligning the print head If you have printed the nozzle check pattern (see page 105) and determined that the print head needs aligning, align it from the operation panel. NOTE • PC You can also align the print head from your computer. (See Software Guide.) Follow this procedure: 1 Load A4- or letter-size plain paper in the multi-purpose tray. 2 Press [Additional Functions]. 3 Use [ ] or [ ] to select <2.MAINTENANCE>. 4 Press [OK/Set]. 5 Use [ ] or [ ] to select <4.ALIGN PRINT HEAD>. MAINTENANCE 4.
7 Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image. Bad example A column Least solid box Good example Most solid box 8 Use [ ] or [ ] to select the pattern number that you checked in column A on the printout in step 7. Ex: CHANGE H VALUE A O Column 9 Press [OK/Set]. Ex: 10 Select pattern number with most solid image. CHANGE H VALUE B O Repeat steps 8 and 9 for columns B to K.
Using the calibration function If the colour tone of copies or scans of photos differs from that of the original, you can use the calibration function to adjust the colour tone printed. Follow this procedure: 1 Press [Additional Functions]. 2 Use [ ] or [ ] to select <2.MAINTENANCE>. 3 Press [OK/Set]. 4 Use [ ] or [ ] to select <6.CALIBRATION>. MAINTENANCE 6.CALIBRATION 5 Press [OK/Set]. CALIBRATING... • The machine starts calibrating.
Setting the Power Save Timer Power Save mode is the mode in which the scanning lamp is extinguished. You can specify the length of time until the machine enters the Power Save mode by using the Power Save Timer setting. If you perform an operation immediately after recovering from Power Save mode, the image may not be correctly read by the machine. If you use the machine frequently, we recommend that you set the Power Save Timer to <4 HOURS> or <8 HOURS>.
Cleaning your machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn OFF the power and disconnect the power cord before cleaning the machine. • Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. Use a soft cloth to avoid scratching the components.
Cleaning the roller Clean the roller when print media does not feed correctly. Follow this procedure 1 Remove any print media from the multi-purpose tray. 2 Press [Additional Functions]. 3 Use [ ] or [ ] to select <2.MAINTENANCE>. 4 Press [OK/Set]. 5 Use [ ] or [ ] to select <5.ROLLER CLEANING>. MAINTENANCE 5.ROLLER CLEANING 6 Press [OK/Set]. ROLLER CLEANING • The machine starts cleaning the roller. 7 When cleaning has finished, repeat steps 2 to 6 twice.
Chapter 11 Troubleshooting Paper is jammed Removing jammed paper If is displayed on the LCD, follow this procedure to clear the paper jam. Clearing jams in the paper output tray Follow this procedure: 1 Gently pull any jammed paper out of the paper output tray. • If you cannot see any jammed paper in the paper output tray, remove it from the machine’s interior. 2 Press [OK/Set]. • PC If you are printing from an application software, follow the instructions displayed on your computer.
If there are repeated paper jams Paper jams can occur repeatedly when the roller is not operating correctly, or print media is not loaded correctly. Paying attention to the following points, reload the paper or clean the roller. Roller zIs the roller clean? If the roller is dirty, clean it. (See page 113.) zIs the roller operating properly? If the roller is not operating properly, contact your local authorised Canon dealer or the Canon help line.
The cover cannot be closed The inner cover cannot be closed zThe scan unit is returned to its original position before the inner cover is closed. Lift the scan unit until it locks into place, and close the inner cover by pressing the centre of the cover until the cover locks into place. Then, return the scan unit to its original position. The paper output tray cannot be closed zThe inner cover is not closed properly.
zThe power cord is connected to a table tap, OA tap or extension cord. Disconnect the power cord from any table taps, OA taps or extension cords and connect directly to the wall outlet. If the machine powers ON when the power cord is connected directly, the table taps, OA taps or extension cords are probably defective and should be replaced. If they have a power switch, check that it is turned ON. zThe power cord is defective.
zThe paper is creased or curled. You cannot use paper that is creased. Uncurl the paper, then load it into the multi-purpose tray. zThe roller is dirty. Clean the roller. (See page 113.) zThere is some foreign matter in the multi-purpose tray. Check and remove any foreign matter. zInk has run low or out. Check whether the ink tanks are empty. Replace the ink tanks if necessary. zThe paper thickness lever is not set correctly.
When copying zThe document is not loaded correctly. Check that the document is loaded correctly on the platen glass. (See page 15.) zThe image quality displayed on the LCD is not suitable for the document. Set an image quality suitable for the document. (See page 32.) zThe document is not loaded with the side to be copied face down. The side to be copied should be face down. zThe document or photograph set on the platen glass was printed from your machine.
Outputting stops in-progress When copying or printing from a computer zPaper does not feed properly. See “Cannot print at all, cannot print correctly,” on page 117. zThe machine has been printing continuously over a long period. If so, the print head will overheat. To protect the print head, printing will stop temporarily and resume after a period of time. Interrupt printing when appropriate, turn OFF the machine, and wait at least 15 minutes.
zThe memory card or the CF card adaptor (in case of xD Picture card) is defective. Try with another memory card and if you do not experience a problem, the first memory card may be damaged. In this case, reformat the memory card with the digital camera. When you reformat the memory card with the digital camera, all the data on the memory card will be deleted. If you can read image data on the computer, reformat the memory card after you have backed up the image data.
PC Removable disk does not appear in Windows Explorer zA drive following the local volumes and CD-ROM drives is assigned as a network drive. If you experience this problem: 1. Assign the network drive to any other drive letter. 2. Restart your computer.
In Windows Explorer, you cannot display [Thumbnails] (Windows 2000) PC z is set to or Photo Print mode is entered. Press [Additional Functions] and set to . After switching to any mode other than Photo Print, disconnect and reconnect the USB cable. The memory card is recognised as a drive other than [Removable Disk] PC zYou turned ON your computer with a memory card inserted in the machine. Some computers may have this trouble.
PC Problems installing and uninstalling software MP Drivers/MP Toolbox zYou have not followed the instructions in the Set-Up Guide to install the software. If you have not followed the installation procedure correctly, reinstall the software. If there was an error during installation and installation was not completed, restart your computer and reinstall the software. zOther applications are open. If you have other applications (including virus checkers) open, close all of them and reinstall the software.
MP Drivers only zWindows 2000 Service Pack 1 (SP1) is not installed on the computer. Install Windows 2000 Service Pack 1 (SP1) or later. For how to acquire Service Pack, contact Microsoft Corporation. Uninstallation of the MP Drivers takes too long (Windows XP). zOther applications, such as a virus checker, are running. Close any open applications (including virus checkers) before uninstalling the software. Uninstallation was completed, but the [Canon] folder remains in the [Start] menu.
In [Device Manager], green mark [?] is displayed (Windows Me). zIn [Device Manager], green mark [?] is displayed. Under [Device Manager], the green mark [?] is displayed on [USB Composite Device] in [USB (Universal Serial Bus) Controller] in Windows Me. However, as this is not a problem, continue to use the machine as is. You installed the utility software, such as ArcSoft PhotoStudio or ScanSoft OmniPage SE, on the Setup CD-ROM but they were not registered in the MP Toolbox.
zThe application has not been allocated enough memory. If other applications are open, close them to increase the available memory. Refer to the application’s manual to check the amount of memory the application requires. zThe page setting or print setting on the application is incorrect. Correct the setting, then try to print again. zThe hard disk does not have enough available space. Delete unnecessary files to increase the available disk space. zThere is a problem with the printer driver.
zYou are printing outside the printable area. Change the margin settings in the application to keep the document within the recommended printable area. zThe [Media Type] setting is incorrect. In the Properties dialogue box, on the [Main] tab, set [Media Type] to the paper type to be printed. Depending on the content printed, even if the setting is correct, the printout may smudge. (See Software Guide.) zA cause other than the above is suspected. Restart the computer.
PC Problems scanning zThe USB hub or repeater is defective. If you can scan documents successfully after connecting the USB cable directly to the computer, the USB hub or repeater may be broken. Replace if necessary. zYou cannot scan because the machine is connected to a USB hub. Connect the USB cable directly to the computer without using a USB hub. To connect to the computer via a USB hub, overwrite the INI file by the following procedure.
zThe machine is not recognised in the [Scanners and Cameras] window of [Control Panel]. Follow this procedure to check whether the machine icon is present in [Scanners and Cameras] of [Control Panel]: 1. Confirm that the USB cable is connected, and start the computer. 2. Click [Start] on the taskbar, point to [Settings], then click [Control Panel]. (Windows XP: Click [Start] on the taskbar, then [Control Panel].) 3. Double-click [Scanners and Cameras].
zThe monitor display colours are set too low. In [Display Properties], set the display colours to 16-bit colour, 24-bit colour or higher. zThe scanning area is not specified. In ScanGear MP, click [Multi-Scan] to automatically specify the scan area. If there are white margins around documents such as photographs, or if you want to trim a document (i.e. you want to scan only one part of a document), specify the area of the scan manually. (See Software Guide.
You tried to create a multi-page PDF, but were not able to scan multiple documents zThe ScanGear MP (Advanced Mode) setting in the [Preferences] dialogue box is incorrect. (Because [Automatically quit ScanGear MP after scanning] is selected in [Preferences] of Advanced Mode, multiple documents cannot be scanned.) If you want to scan additional documents, follow the steps below to deselect [Automatically quit ScanGear MP after scanning] before scanning. 1.
Cannot scan correctly with Multi-Scan zThe position or orientation of the documents is incorrect. Place the documents so that the position and orientation of the documents meet the following requirements. • There should be a gap of at least 3/8 in. (1 cm) between the edge of the platen glass and documents. • There should be a gap of at least 3/8 in. (1 cm) between the edges of the documents. • There should be no more than 10 documents.
Scanned image is displayed large (small) on the computer screen zThe image is displayed large (small) in the application. Enlarge or reduce the image display in the application. zThe resolution is too high or too low. The image will be large if resolution is high. It will be small if resolution is low. Set the resolution as necessary. (See Software Guide.) When the [Alarm] lamp flashes If a paper jam occurs while printing, the [Alarm] lamp flashes.
LCD messages Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause of the error and take corrective actions according to the list. Message Cause Action Details BLACK INK CHANGED? The machine is asking whether If you replaced the black ink tank, page 97 you replaced the black ink tank. press [ ]. If you did not, press [ ]. BLACK INK LOW The ink level in the black ink tank is low.
Message Cause Action Details Load the correct paper size or page 25 change the paper size setting. Then press [OK/Set]. CHECK PAPER SIZE The size of the paper in the multi-purpose tray and that specified in the paper size setting are different. CHECK PRINTER For some reason, the machine Turn the machine OFF, then ON. If — cannot operate. the problem is not resolved, contact your local authorised Canon dealer or the Canon help line. CLEAR PAPER JAM There is a paper jam.
Message Cause Action Details FILE NOT READABLE There is image data that has been edited on a computer or digital camera. INK TANK CHANGED? You returned the scan unit to its If you replaced an ink tank, press original position. [ ]. If you did not, press [ ]. INSERT PHOTO CARD page 48 There is no memory card in the If you want to photo print from a card slot. memory card, insert one (in a CF card adaptor as necessary) into the card slot.
Message Cause Action Details NO FILES ON CARD There are no available files on Make sure you have recorded page 48 the memory card. images in the appropriate format on the memory card. PROBLEM READING The data on the memory card may be inaccessible. CARD REINSERT MEMORY CARD Check the data on the memory card — in your digital camera. PROBLEM READING There is a problem with the CARD card slot. TURN OFF AND ON Try switching to another mode or — turning the machine OFF and ON.
Cannot print properly from a digital camera (MP370) The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Take the appropriate action to correct the error. • Images can be printed directly from “PictBridge” and Canon “Bubble Jet Direct” compatible digital cameras and digital video camcorders connected to this machine.
• Cause: A paper jam has occurred in the machine. • Action: Remove the jammed paper, load new media, and press [OK/Set]. • Cause: The scan unit is open. • Action: Return the scan unit to its original position. • Cause: • Action: • Cause: • Action: No print head is installed. Install a print head. (See Set-Up Guide.) The print head is defective. Contact your local authorised Canon dealer or the Canon help line.
If you cannot solve the problem If you have a problem with your machine that you cannot solve with the information provided in this chapter, contact your local authorised Canon dealer or the Canon help line. WARNING • Attempting to disassemble or repair the machine yourself may void the limited warranty.
Chapter 12 Appendix This section describes how to change the machine settings, and provides a description of each setting item. How to change settings, and explanation of their content Accessing the machine settings Follow this procedure to change the settings of each mode: 1 Refer to the lists on the following pages to find the setting you want to change. 2 If there is a reference for the setting , refer to that page for details.
3 Press [COPY], [PHOTO] (MP370) or [Additional Functions], depending on the function key under which the setting is located. z If you press [COPY] or [PHOTO] (MP370): 1. Press [Menu] repeatedly until the menu under which the setting is located appears. 2. Use [ ] or [ ] to select the setting you want to change. 3. Go to step 4. z If you press [Additional Functions]: 1. Use [ ] or [ ] to select the menu 2. Go to step 4. 4 with the setting you want to change. Press [OK/Set].
Settings To find the setting you want to change, see the following menu lists. NOTE • Default settings are shown in bold type. Function key: [COPY] Menu: ENLARGE/REDUCE Name Description Settings Details PRESET RATIO Makes enlarged or reduced copies at preset ratios. 25% MIN. 70% A4 to A5 86% A4 to B5 100% 115% B5 to A4 141% A5 to A4 400% MAX. page 34 ZOOM Makes enlarged or reduced copies at ratios between 25% and 400%.
Menu: SPECIAL COPY Name Description Settings Details 2 on 1 Copies two pages on one page (A4- or letter-size only). - page 37 BORDERLESS COPY Copies without any borders. - page 39 IMAGE REPEAT Prints multiple copies of an image on a single sheet. - page 41 AUTO Automatically selects the number of repetitions. - MANUAL Manually selects the number of repetitions. - VERTICAL Selects the number of vertical repetitions. 1/2/3/4 HORIZONTAL Selects the number of horizontal repetitions.
Name Description Settings Details SELECT PAPER TYPE Selects the print media type for the index. PHOTO PAPER PRO page 65 PLAIN PAPER* HIGH RES. PAPER* PHOTO PAPER PLUS GLOSSY* OTHER PHOTO PAPER PRINT DATE Enables/disables date printing. ON OFF VIVID PHOTO Enables/disables making colours, especially blues ON and greens, appear more vibrant. OFF * Available only when or is selected for the print media size. Menu: ALL IMAGES For details, see page 61.
Function key: [Additional Functions] Menu: INK VOLUME Name Description Settings Details LOW INK WARNING Notifies you when ink in an ink tank is running low. ON OFF page 97 INK COUNT RESET Resets the ink counter for the ink tanks. page 102 BLACK INK CHANGED? Resets the ink counter for the black ink tank. YES = ( ) NO = ( ) COLOR INK CHANGED? Resets the ink counter for the colour ink tank.
Menu: QUIET PRINTING Name Description Settings - Enables/disables quiet printing mode (reduces the ON noise when printing). OFF Details - Menu: EXTENSION AMOUNT Name Description Settings Details - For borderless printing or copying, selects the width to be cropped from the borders of the original image. SMALL LARGE page 52 Settings Details Menu: CARD PROTECT Name Description - Enables/disables overwriting memory card data in ON all modes except photo print mode.
Menu: POWER SAVE TIMER Name Description Setting Details - Sets the time until Power Save mode is enabled. 1 HOUR 4 HOURS 8 HOURS page 111 Settings for paper types For copying Paper type displayed in LCD Suitable paper types PLAIN Suitable for plain paper. GLOSSY Suitable for glossy photo paper and high gloss photo film. HIGH RES. Suitable for high resolution paper. TRANS Suitable for transparencies. PHOTO PRO Suitable for photo paper pro. PHOTO PLUS Suitable for photo paper plus glossy.
For photo printing (MP370) Paper type displayed in LCD Suitable paper types PHOTO PAPER PRO Suitable for photo paper pro. PLAIN PAPER Suitable for plain paper. HIGH RES. PAPER Suitable for high resolution paper. PHOTO PAPER PLUS Suitable for photo paper plus glossy. GLOSSY Suitable for glossy photo paper and high gloss photo film. OTHER PHOTO PAPER Suitable when using photo paper other than that described above (such as matte photo paper), or if you do not know the paper type.
Index Numerics E (–) and (+) keys 12 2 on 1 copying 37, 145 Enlarging a copy an image to fit the page automatically 36 automatically 144 custom copy ratios 35, 144 preset copy ratios 34, 144 Entire image copying 45, 145 Exposure See Density 33 EXTENSION AMOUNT setting 53 A Access lamp 11 Additional Functions key 13 Alarm lamp 13 when flashing 134 All images printing 61 B F Black Start key 13 Borderless copying 39, 145 Borderless printing 52 Features 8 C Calibration 110 Cancelling printing 89 Card s
DATA IN MEMORY CANNOT TURN OFF 136 FILE NOT READABLE 137 INK TANK CHANGED? 137 INVALID KEY/SETTING 137 LOAD PAPER (PLEASE LOAD PAPER AND PRESS SET or START KEY) 137 MACHINE IN USE CANNOT TURN OFF 137 MEMORY FULL 137 NO FILES ON CARD 138 PROBLEM READING CARD REINSERT MEMORY CARD 138 PROBLEM READING CARD TURN OFF AND ON message 138 PUT IN CARTRIDGE 138 WAIT COOLING 138 WASTED INK NEAR FULL 138 WRONG CARTRIDGE 138 Loading print media 25 envelopes 26 paper other than envelopes 25 M Maintenance cleaning the mac
cannot close the paper output tray 116 installing/uninstalling software 124 nothing displays on the LCD 116 outputting 116 printing from a computer 126 printing from a digital camera 139 scanning 129 R Reducing a copy an image to fit the page 36 automatically 144 custom copy ratios 35, 144 preset copy ratios 34, 144 Resolution See Image quality 32 Roller, cleaning 113 S SCAN key 13 Scan unit 11 Settings accessing 142 lists 144 Software components 84 installing 81 system requirements 81 uninstalling, reins
