20V HT1-2237-000-V.1.0 XX2004A © CANON INC.
Canon MP390 User’s Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2004 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon MP390 Series.
Trademarks • Canon is a registered trademark. • ScanGear is a registered trademark of Canon Inc. • MultiPASS is a trademark of Canon Inc. • Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and other countries. • CompactFlash® is a registered trademark of SanDisk Corporation. • MEMORY STICK® is a registered trademark of Sony Corporation. • SmartMedia® is a registered trademark of Toshiba Corporation.
XHow To Use The Documentation Provided 2 Set-Up Sheet (Printed documentation) Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use. Follow all steps in this sheet before using your machine. User’s Guide (This guide) Read this guide when starting to use the machine.
X Contents Printing By Using The Photo Index Sheet....... 50 Printing All Images .......................................... 54 Index Printing .................................................. 56 Printing An Index ......................................... 57 Printing A Single Image ............................... 59 Printing A Range Of Images........................ 61 DPOF (Digital Print Order Format) Printing................................................. 64 How To Use The Documentation Provided ......
9 Preparing Your Machine For Fax Examples Of Connecting The Telephone Line To The Machine ............................82 Using As A Fax Only ....................................82 Connecting A Telephone Or Answering Machine................................................82 Setting The Telephone Line Type ....................83 Registering Sender Information .......................84 Guidelines For Entering Numbers, Letters, And Symbols ........................................85 Entering The Date And Time .
13 Troubleshooting Software.........................................................123 Problems Installing And Uninstalling Software .............................................123 MP Drivers/MP Toolbox ............................123 MP Toolbox Only ......................................123 MP Drivers Only........................................123 General ..........................................................125 Paper Is Jammed ........................................125 Removing Jammed Paper ......
Displaying Electronic Manuals Stored On The Setup CD-ROM ...........................160 About The Software Guide ............................162 About The Photo Application Guide...............163 Using The Online Help...................................163 Using The Utility Software .............................163 Safety Information..........................................164 Legal Limitations On Use Of Your Product And Use Of Images ............................169 Users In The U.S.A. ....................
XReading The Document Symbols Used In This Guide Please read the list below of symbols used in this guide. The following symbols are used to indicate important instructions. Be sure to obey these instructions. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
Keys Used In This Guide Please read the descriptions below of notations of keys and messages used in this guide. [key name] Text enclosed in these brackets indicates a key on the operation panel of the machine or an item on the computer to be manipulated. Example: [Color] Text enclosed in these brackets indicates a message or selectable menu item which appears on the LCD (Liquid Crystal Display).
Chapter 1 Introduction X Features Of Your Machine Thank you for purchasing the Canon MP390. Your machine incorporates the following functions in one simple-to-operate device: Desktop photo printer . . Prints photo-quality images from any digital camera or memory card, without using a computer. Copier . . . . . . . . . . . . . . . Makes color or black & white copies. Also, applies advanced copy features to your copies. FAX Fax . . . . . . . . . . . . .
X Main Components And Their Functions This section provides the name and location of main components of this machine, and also describes their functions. Machine zExterior Tray extension Supports paper loaded in the multi-purpose tray. Pull it out before loading paper. Multi-purpose tray Used to load paper. Operation panel Displays the operating status of the machine. It is also used to change or check the settings of each function. For details, see page 12. Card slot cover Covers the card slot.
zRear view and interior External device jack Telephone line jack Power connector USB connector (for computer) Access lamp Connects the external device. Connects the telephone line. Used to connect the power cord to the machine. Used to connect a computer to the machine when printing or faxing from or scanning to the computer. Lights when a memory card is inserted into the card slot. This lamp flashes while the machine is reading or writing data from/to the memory card.
Operation Panel This section describes the keys on the operation panel, and their functions and locations. [ON/OFF] key [SCAN] key [PHOTO PRINT] key [Photo Index Sheet] key [Menu] key [W (–)] and [X (+)] keys [Set] key Numeric keys [Color] key [Black] key [Stop/Reset] key 12 Introduction Turns the machine ON and OFF. Before turning ON the machine, make sure the scan unit is closed. When turning ON and OFF, keep the key pressed for at least one second. Switches the machine to scan mode.
[Tone] key [Redial/Pause] key [Directory] key [Additional Functions] key [FAX] key [COPY] key Alarm lamp LCD (Liquid Crystal Display) Switches temporarily to tone dialing. Also changes the mode when entering characters. Redials the last dialed number. Also enters pauses between or after numbers when dialing or registering numbers. Use when dialing fax/telephone numbers registered in the directory.
X Menu Flow Refer to this menu flow when setting features of this machine. NOTE For details on Special Copy features, see Chapter 3. COPY FAX PHOTO PRINT ENLARGE/REDUCE PAPER SELECT PRESET RATIO SIZE ZOOM TYPE FIT-TO-PAGE SCAN CONTRAST PAPER SELECT FAX RESOLUTION SIZE TYPE DENSITY IMAGE QUALITY SPECIAL COPY 2 on 1 *1 BORDERLESS COPY *2 IMAGE REPEAT *3 MIRROR IMAGE ENTIRE IMAGE *1 You can use this feature only when the paper size is set to or .
NOTE For details on the Photo Print mode and Photo Index Sheet features, see Chapter 4. Photo Index Sheet PHOTO PRINT PHOTO PRINT MODE INDEX SELECT PAPER SIZE PRINT/SCAN Scan SCAN Scans a Photo Index Sheet to print the selected photographs according to the circles you fill.
NOTE • For details on Additional Functions, see Chapter 14. • Default settings are shown in bold type. Additional Functions USER DATA FAX SETTINGS TX SETTINGS RECEIVE MODE ECM TX PAUSE TIME AUTO REDIAL ON OFF TX START SPEED TX REPORT PRINT ERROR ONLY OUTPUT YES OUTPUT NO FAX/TEL AUTO SW FAX ONLY MODE DRPD MANUAL MODE ANS.MACHINE MODE MEMORY REFERENCE REPRINT SAVED FAX PRINT DOCUMENT DOC. MEMORY LIST DELETE DOCUMENT RX SETTINGS REPORTS/LISTS ACTIVITY REPORT DIRECTORY DIAL USER DATA LIST DOC.
INK VOLUME LOW INK WARNING INK COUNT RESET BLACK INK CHANGED? COLOR INK CHANGED? MAINTENANCE NOZZLE CHECK CLEANING HEAD REFRESHING ALIGN PRINT HEAD ROLLER CLEANING CALIBRATION QUIET PRINTING EXTENSION AMOUNT AUDIBLE TONES KEYPAD VOLUME ALARM VOLUME CARD PROTECT DISPLAY LANGUAGE DAYLGHT SAV TIME POWER SAVE TIMER Chapter 1 Introduction 17
Chapter 2 Document And Paper Handling X Document Requirements The documents you load on the platen glass for copying, faxing, or scanning must meet these requirements: Document Type • All types of paper documents • Photographs • Books Size (W × L) Max. 8 1/2 in. × 11 3/4 in. (216 mm × 297 mm) Quantity • 1 sheet • PC 10 documents for Multi-Scan Thickness Max. 3/4 in. (20 mm) NOTE PC Multi-Scan is a function for scanning multiple documents (small-size documents) at a time.
X Loading Documents To copy, fax, or scan a document, set it on the platen glass. NOTE Make sure any glue, ink, or correction fluid on the document is completely dry before loading. 1 Lift the document cover. 2 Load your document on the platen glass. • Place your document face down on the platen glass. • Align the upper left corner of your document with the alignment mark on the lower right corner of the platen glass. NOTE The machine cannot scan the area within approximately 1/8 in.
X General Paper Guidelines Paper Types You Cannot Use Do not use: –Folded, creased, curled, or wrinkled paper –Envelopes with double flaps, or with pressure seals –Moist paper –Paper with holes (e.g. punched holes) –Very thin paper (less than 17 lb. or 64 g/m2) –Very thick paper (more than 28 lb. or 105 g/m2) *Other than Canon genuine paper.
X Recommended Paper And Requirements The following paper is recommended for use with your machine. Please be sure to follow the guidelines and meet the requirements when loading paper in the multi-purpose tray. Paper Type Load Limit PC Printer Driver Setting For [Paper Type] Plain paper Approx. 100 sheets (17 lb. or 64 g/m2) [Plain Paper] Envelopes Approx. 10 envelopes [Envelope] Canon Specialty Paper Canon recommends that you use genuine Canon paper to insure optimal print quality.
Selecting The Correct Paper This section describes the characteristics and intended use of each paper applicable to this machine. Refer to this section and select the paper most suitable for your purpose of printing. Paper Type Size Purpose Guidelines And Restrictions Plain paper Letter (8 1/2 in. × 11 in./ 215.9 mm × 279.4 mm) Legal (8 1/2 in. × 14 in./ 215.9 mm × 355.6 mm) A4 (8 1/4 in. × 11 3/4 in./210 mm × 297 mm) Printing from your computer/ photo printing/ copying/faxing • 17 lb.–28 lb.
Canon Specialty Paper Canon recommends that you use genuine Canon paper to insure optimal print quality. Paper Type High Resolution Paper Size Letter (8 1/2 in. × 11 in./ 215.9 mm × 279.4 mm) A4 (8 1/4 in. × 11 3/4 in./ 210 mm × 297 mm) Purpose Guidelines And Restrictions • This type of paper provides better color Printing from reproduction than plain paper. your computer/ /photo printing/ • It is suitable for printing business documents that feature graphics and for copying photographs.
Paper Type Size Purpose Guidelines And Restrictions Photo Paper Letter Plus Glossy (8 1/2 in. × 11 in./ 215.9 mm × 279.4 mm) A4 (8 1/4 in. × 11 3/4 in./ 210 mm × 297 mm) 4" × 6"* (4 in. × 6 in./ 101.6 mm × 152.4 mm) 5" × 7" (5 in. × 7 in./ 127 mm × 177.8 mm) Printing from your computer/ photo printing • This is a thick paper with a glossy finish and provides superior color reproduction. • It is ideal for printing high-quality photographs.
Paper Type Size Purpose Guidelines And Restrictions Transparen- Letter cies (8 1/2 in. × 11 in./ 215.9 mm × 279.4 mm) A4 (8 1/4 in. × 11 3/4 in./ 210 mm × 297 mm) Printing from your computer/ copying • This film is ideal for printing presentation material for use with overhead projectors. • Load one sheet of plain paper as the last sheet in the stack. • Although you can print on either side of the transparencies, best results can be obtained by printing on the side that curls when held by the edge.
X Setting The Paper Thickness Lever The paper thickness lever adjusts the gap between the print head and the paper to accommodate the thickness of various paper types. Before printing, be sure to set the paper thickness lever. IMPORTANT Set the paper thickness lever to the left when receiving faxes.
6 Press [X]. NOTE When not replacing an ink tank, be sure to press [X], and no other key. X Loading Paper Loading Paper IMPORTANT Load plain paper (letter- or A4-size) when receiving faxes. Follow this procedure: 1 Set the paper thickness lever to the right or left according to the paper type. NOTE • For the appropriate paper thickness lever position for each paper type, see page 21. • For details on setting the paper thickness lever, see page 26.
Loading Envelopes Follow this procedure: 1 Set the paper thickness lever to the right. NOTE For details on setting the paper thickness lever, see page 26. 2 3 Open the multi-purpose tray, then pull out the tray extension. Prepare the envelopes for loading. IMPORTANT • Press down firmly on the edges of the envelopes to make the folds crisp. Also, press firmly on the area that corresponds to the edges of the back flap. • Remove any curling by holding the edges diagonally and bending them gently.
4 Place the stack of envelopes (print side up) in the multi-purpose tray , and pinch the paper guide and adjust it to the left side of the stack . 1 2 Load the envelopes in the multi-purpose tray with the short side down. IMPORTANT Make sure the stack does not exceed the paper limit mark .
Chapter 3 Copying X Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. X Setting The Paper Size And Type For copying using the operation panel, you need to set the size and type of paper loaded in the multi-purpose tray. NOTE • For details on paper, see page 21. • The asterisk <*> on the LCD indicates the current setting. Follow this procedure: 1 Press [COPY]. 2 Press [Menu] twice until <2.
6 Use [W] or [X] to select the paper type. – : – : – : – : – : – : – : Suitable for plain paper. Suitable for Glossy Photo Paper. Suitable for High Resolution Paper. Suitable for Transparencies. Suitable for Photo Paper Pro. Suitable for Photo Paper Plus Glossy. Suitable when using photo paper other than that described above (such as Matte Photo Paper), or if you do not know the paper type.
5 Press [Color] for color copying, or [Black] for black & white copying. The machine starts copying. NOTE • To cancel copying, press [Stop/Reset]. • The machine can also receive faxes in copy mode (when [COPY] is pressed). X Adjusting Image Quality You can adjust the image quality according to the document to be copied. Follow this procedure: 1 Press [COPY]. 2 Press [Menu] four times until <4.IMAGE QUALITY> appears. 4.IMAGE QUALITY W NORMAL 3 X Use [W] or [X] to select the image quality.
X Adjusting Exposure (Density) Exposure (density) is the degree of difference between light and dark. Increasing the exposure setting further blackens dark areas and whitens bright areas. Whereas decreasing the exposure setting reduces the difference between bright and dark areas. You can adjust the exposure between nine gradations. Follow this procedure: 1 Press [COPY]. 2 Press [Menu] three times until <3.DENSITY> appears. 3.DENSITY -LT 3 DK+ Use [W] or [X] to select the exposure.
4 Use [W] or [X] to select the copy ratio. – <25% MIN.>: – <95% A4→LTR>: – <100%>: – <170% 5"×7"→LTR>: – <212% 4"×6"→LTR>: – <400% MAX.>: Reduces the document to 25% when copying. Reduces an A4-size document to letter size when copying. Does not change the document size when copying. Enlarges a 5" × 7" document to letter size when copying. Enlarges a 4" × 6" document to letter size when copying. Enlarges the document to 400% when copying.
Copying An Image To Fit The Page If the document to be copied is larger or smaller than the specified paper size, you can automatically reduce or enlarge the image to fit the size of the paper you are printing on. NOTE Some document sizes may not be correctly detected. If the document cannot be correctly detected, select the preset copy ratio or custom copy ratio. Follow this procedure: 1 Press [COPY]. 2 Press [Menu] once until <1.ENLARGE/REDUCE> appears. 1.
Copying Two Pages To Fit Onto A Single Page This feature enables you to copy two documents onto a single sheet of paper, by reducing and rotating each image 90 degrees. NOTE • If appears on the LCD when copying, set the image quality to and try copying again. (See page 32) • You can use this feature only when the paper size is set to or . (See page 30) Follow this procedure: 1 Load the first document on the platen glass. 2 Press [COPY].
If a paper size setting other than or is selected, the LCD displays the following message. Ex: SIZE : < TYPE : LTR PLAIN > • Use [W] or [X] to select either or , then press [Set]. • Use [W] or [X] to select the paper type, then press [Set]. 7 Press [Color] for color copying, or [Black] for black & white copying. SCANNING 8 01 Load the second document on the platen glass. NEXT PAGE :START END SCANNING:SET If you have only one document to scan, press [Set].
Follow this procedure: 1 Load the document on the platen glass. 2 Press [COPY]. 3 Use [W] or [X] to select the number of copies, or enter the number using the numeric keys (max. 99 copies). NOTE For the maximum load limit for the paper you are using in the multi-purpose tray, see page 21. 4 Adjust the settings for your document as necessary. NOTE • To select the paper size and type, see page 30. • The image quality is fixed to . You cannot change this setting.
Repeating An Image On A Page This feature enables you to copy an image multiple times onto a single page. You can set the machine to automatically select the number of times it repeats the image, or you can specify the number. IMPORTANT • When manually setting the number of times to copy the image, you must set the paper size before copying. (See page 30) • When manually setting the number of times to copy the image, your original image must be no larger than one of the divisions.
7 Press [Set]. IMAGE REPEAT W AUTO 8 X Use [W] or [X] to select or . z If you select : 1. Press [Set]. Ex: 100% REPEAT LTR NORMAL AUTO 01 2. Go to step 9. z If you select : 1. Press [Set]. Ex: VERTICAL HORIZONTAL < 2 > 2 2. Decide the number of times you want to copy the image. You can select a maximum of four vertical repeats and four horizontal repeats. IMPORTANT Your original image must be no larger than one of the divisions.
Creating A Mirror Image This feature enables you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image is oriented correctly when ironed onto fabric. Document Printing result Transfer NOTE Use T-shirt transfers when the image will be ironed onto T-shirts. (See page 21) Follow this procedure: 1 Load the document on the platen glass. 2 Press [COPY]. 3 Use [W] or [X] to select the number of copies, or enter the number using the numeric keys (max.
Shrinking An Image To Fit The Page With this feature, you can copy an image so it does not crop the fringe area. Same size paper Follow this procedure: 1 Load the document on the platen glass. 2 Press [COPY]. 3 Use [W] or [X] to select the number of copies, or enter the number using the numeric keys (max. 99 copies). NOTE For the maximum load limit for the paper you are using in the multi-purpose tray, see page 21. 4 Adjust the settings for your document as necessary.
Chapter 4 Photo Printing From A Memory Card There are several ways you can print photos directly from a memory card, without using a computer. In particular, if you use a Photo Index Sheet, you can easily specify photographs and set printing options. Step 1 Make sure the machine is turned ON. Step 2 Load paper into the multi-purpose tray. (See page 27) Step 3 Insert a memory card. (See page 45) Step 4 Select the printing method.
X Compatible Memory Cards The following cards are compatible with the machine. They are inserted into the card slots as described below: Left Card Slot MEMORY STICK SmartMedia MultiMediaCard SD Secure Digital memory card Right Card Slot CompactFlash Type I/II xD-Picture Card Microdrive memory card CAUTION When using an xD-Picture Card, make sure to insert the xD-Picture Card into a CompactFlash card adapter (must be purchased separately) before inserting it into the card slot of the machine.
X Inserting/Removing A Memory Card Inserting A Memory Card There are two ways of inserting a memory card depending on the type of memory card: one is to insert a memory card directly into the card slot, and the other one is to insert a memory card through a CompactFlash card adapter (must be purchased separately). CAUTION When using an xD-Picture Card, make sure to insert the card into a CompactFlash card adapter (must be purchased separately) before inserting it into the card slot of the machine.
NOTE If the memory card cannot be read, check that: – the memory card or CompactFlash card adapter containing the memory card is inserted all the way into the card slot. – you are using a compatible memory card. – your memory card contains image data. Removing A Memory Card Follow this procedure: CAUTION • If an error occurs during printing from the memory card (e.g.
X Convenient Printing Functions You can select print setting options, such as printing photographs without borders and printing blues and greens in landscape scenery photographs brighter. Setting Borderless Printing This feature enables you to print colored images so that they fill the entire page without borders. Without borders With borders NOTE You can set borderless printing in the following printing methods.
z To adjust the amount of image that extends off the paper (extension amount): 1. Press [Additional Functions]. 2. Use [W] or [X] to select <5.EXTENSION AMOUNT>. USER DATA 5.EXTENSION AMOUNT 3. Press [Set]. Ex: EXTENSION AMOUNT SMALL 4. Use [W] or [X] to select the extension amount. – : Reduces the amount of image that extends off the paper. – : Enlarges the amount of image that extends off the paper. 5. Press [Set]. 6. Press [Stop/Reset] to switch the machine to exit.
8. Use [W] or [X] to enable or disable vivid photo printing. – OFF: Disables vivid photo printing. – ON: Enables vivid photo printing. NOTE • Printing will take longer when this setting is enabled. • This cannot be used when is selected for the paper type. Setting Date Printing Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on an index or on the bottom right of the photograph . NOTE You can set date printing in the following printing methods.
X Printing By Using The Photo Index Sheet With this machine, you can easily print photographs using a Photo Index Sheet, by filling in the appropriate circles to select print options and photographs you want to print. Simply scanning a Photo Index Sheet prints the selected photographs according to the selections you have made. Select the paper size and type. Select date printing and/or vivid photo printing as necessary.
4 Use [W] or [X] to select . [PHOTO INDEX SHEET] < PRINT > SCAN 5 Press [Set]. z If 30 or fewer images are stored on the memory card: 1. The Photo Index Sheet is printed. 2. Go to step 8. z If 31 or more images are stored on the memory card: SHEET (LTR or A4) W ALL PAGES X 1. Go to step 6. 6 Use [W] or [X] to select the range of photographs to print on the Photo Index Sheet. – : – : –
2. Use [W] or [X] to select the first recorded date of photographs you want to print. Ex: DATE: From W 06/04/2003 X 3. Press [Set]. Ex: DATE: To W 06/04/2003 X 4. Use [W] or [X] to select the last recorded date of photographs you want to print. Ex: DATE: To W 06/08/2003 X 5. Go to step 7. 7 Press [Set]. Ex: SHEET (LTR or A4) PRINTING P.001/002 The machine prints the Photo Index Sheets.
10 11 Move the paper thickness lever left . to the 1 A Load the Photo Index Sheet on the platen glass. When loading the Photo Index Sheet, place the front side down, and align the upper left corner of the sheet with the alignment mark on the lower right corner of the platen glass. CAUTION Be sure to load the Photo Index Sheet in the correct orientation on the platen glass. 12 Press [Photo Index Sheet]. 13 Use [W] or [X] to select . [PHOTO INDEX SHEET] PRINT < SCAN > 14 Press [Set].
X Printing All Images This printing method creates individual prints of all photographs stored on a memory card. Follow this procedure: 1 Turn ON the machine, and load the correct paper in the multi-purpose tray. NOTE • For details on paper, see page 21. • For details on how to load paper, see page 27. 2 Insert the memory card into the card slot. (See page 45) 3 Press [PHOTO PRINT]. 4 Press [Menu] once until <1.PHOTO PRINT MODE> appears. 1.
9 Use [W] or [X] to select the paper type. – : – : – : – : – : – : Suitable for Photo Paper Pro. Suitable for plain paper. Suitable for High Resolution Paper. Suitable for Photo Paper Plus Glossy. Suitable for Glossy Photo Paper. Suitable when using photo paper other than that described above (such as Matte Photo Paper), or if you do not know the paper type.
X Index Printing With this machine, you can print an index to check all the image data on the memory card, and select the settings for individual images and print them according to your preference. The operation flow is as follows: Print an index to see thumbnails of all the images on the memory card. Index printing assigns image numbers to and prints thumbnails of the image data stored on a memory card.
NOTE • You may not be able to print photographs if the file size is too large (4800 dpi × 3600 dpi or more). Try printing the photograph from your computer. (See page 74) • For details on vivid photo printing, see page 48. • Borderless and vivid photo printing are disabled when is selected for the paper type. • You cannot set date printing from the machine for DPOF printing. (See page 64) Printing An Index This printing method prints thumbnails of the photographs on a memory card.
7 Use [W] or [X] to select the paper size. – : – <4"×6">: – <5"×7">: – : 8 Letter size Card size Card size A4 size Press [Set]. Ex: 3.SELECT PAPER TYPE W 9 X PHOTO PAPER PRO Use [W] or [X] to select the paper type. – : – : – : – : – : – : Suitable for Photo Paper Pro. Suitable for plain paper. Suitable for High Resolution Paper. Suitable for Photo Paper Plus Glossy. Suitable for Glossy Photo Paper.
Printing A Single Image This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the image number assigned to the photograph. To print an index, see page 57. Follow this procedure: 1 Turn ON the machine, and load the correct paper in the multi-purpose tray. NOTE • For details on paper, see page 21. • For details on how to load paper, see page 27. 2 Insert the memory card.
11 Use [W] or [X] to select the paper size. – : – <4"×6">: – <5"×7">: – : 12 Letter size Card size Card size A4 size Press [Set]. Ex: 5.SELECT PAPER TYPE W 13 PHOTO PAPER PRO X Use [W] or [X] to select the paper type. –: –: –: –: –: –: Suitable for Photo Paper Pro. Suitable for plain paper. Suitable for High Resolution Paper. Suitable for Photo Paper Plus Glossy. Suitable for Glossy Photo Paper.
21 Press [Color]. NOTE • To cancel printing, press [Stop/Reset]. • The image printed is enlarged or reduced automatically according to the paper size printed onto. Depending on the paper size you are printing onto, image cropping may occur, with or without using the borderless printing feature. • Pressing [Black] does not start printing. Printing A Range Of Images This printing method prints a range of photographs in sequence on a memory card.
3. Press [Set]. Ex: 4.LAST IMAGE: W 001 X 4. Use [W] or [X] to select the last image number you want to print, or enter the number using the numeric keys. Press and hold down [W] or [X] to quickly advance through the image numbers. 5. Go to step 8. z If you select : 1. Press [Set]. Ex: 3.DATE: From 06/02/2003 X 2. Use [W] or [X] to select the first recorded date of photographs you want to print. • Press and hold down [W] or [X] to quickly advance through the dates.
11 Use [W] or [X] to select the paper type. – : – : – : – : – : – : Suitable for Photo Paper Pro. Suitable for plain paper. Suitable for High Resolution Paper. Suitable for Photo Paper Plus Glossy. Suitable for Glossy Photo Paper. Suitable when using photo paper other than that described above (such as Matte Photo Paper), or if you do not know the paper type.
DPOF (Digital Print Order Format) Printing This printing method prints photographs according to the DPOF settings specified on your digital camera. NOTE For information on how to set the DPOF functions, see the manual supplied with your digital camera.
Chapter 5 Photo Printing Directly From A Digital Camera Connecting a PictBridge compatible or Canon Bubble Jet Direct compatible digital camera or digital video camcorder to the MP390 enables you to print captured images directly without using a computer. When printing directly, use the USB cable supplied with your digital camera. NOTE • To photo print directly from a digital camera or a digital video camcorder, use only “PictBridge”- or Canon “Bubble Jet Direct”-compliant digital cameras.
X Paper Types For A Digital Camera You can use the following genuine Canon paper: Digital Camera Setting Paper Type Paper Size Card #1 Photo Paper Pro 4 in. × 6 in./101.6 mm × 152.4 mm Card #2 Photo Paper Plus Glossy 4 in. × 6 in./101.6 mm × 152.4 mm Card #3 Photo Paper Plus Glossy 5 in. × 7 in./127 mm × 177.
X Printing Directly From A Digital Camera This section describes how to connect a digital camera to the machine and how to print photographs. The instructions are written based on Bubble Jet Direct technology. The menus for navigating using the camera may vary depending on the camera. IMPORTANT • While using the machine, do not disconnect and connect the USB cable. • Do not connect the digital camera to the machine while using the machine as a copier, scanner, fax, or printer.
NOTE • For the operation, print error messages and troubleshooting of the digital camera, refer to your digital camera user’s manual. • For print error messages and troubleshooting, see page 147. • For the operation, print error messages and troubleshooting of the digital video camcorder, refer to the manual supplied with your digital video camcorder.
Chapter 6 PC Becoming Familiar With The Software X Installing The Software If you have not already installed the software contained on the Setup CD-ROM supplied with this machine, please do so now. For instructions, see Software Guide. NOTE For details on all features of the software, see Software Guide, located on your Setup CD-ROM.
z If using the machine with USB 2.0 Hi-Speed: This machine is equipped with a USB 2.0 Hi-Speed interface. Hi-Speed USB mode greatly increases data-transfer rates. However, to use this mode, you must connect it to a computer equipped with a USB 2.0 Hi-Speed interface by using a corresponding USB 2.0 Hi-Speed cable. Requirements to connect via USB 2.
User authority when using Microsoft Windows 2000/XP When installing the software in Windows 2000, you must log on as Administrator or have Administrator privileges. When installing the software in Windows XP, you must log on as Administrator. For details, see Software Guide, located on your Setup CD-ROM. X Software Components The following components are installed when you install the software. For the functions of each type of software, see Software Guide or the manual supplied with each software.
X Uninstalling, Reinstalling The Software If you do not need the MP Toolbox or MP Drivers any longer, or if they are not installed correctly, uninstall them. When uninstalling the software from Windows 2000, you must log on as Administrator or have Administrator privileges. When uninstalling the software from Windows XP, you must log on as Administrator. IMPORTANT When uninstalling the MP Drivers, first uninstall the MP Toolbox.
Uninstalling The MP Drivers Follow this procedure: 1 Close any open software applications, including virus checkers. 2 Click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Drivers], then click [Uninstall Drivers]. 3 In [Please select the device to delete], select the name of this machine ([MP390 Series]), then click [Perform]. 4 If prompted, restart your computer. 5 Disconnect the USB cable from the computer and the machine.
Chapter 7 PC Printing From Your Computer X Before Printing Before printing, confirm the following: Is The Software (MP Drivers) Installed? If the software is not yet installed, see Software Guide, located on your Setup CD-ROM. Is The Machine Specified As [Set as Default Printer]? You can confirm whether the machine is specified as [Set as Default Printer] by opening the [Printers] screen in an application software.
X Printing Documents Installing the MP Drivers enables you to print from application software supporting a print function. The print procedure varies slightly depending on the application software. The basic print procedure is explained here. For the actual operation, see the manuals of the application software to be used for printing. IMPORTANT While the machine is printing from the computer, or the computer is in the sleep mode or standby mode, do not disconnect and connect the USB cable.
X Canceling Printing You can cancel printing either before or after the machine starts printing. zCanceling before the machine starts printing 1. In the [Print] dialog box, click the button to cancel printing. This in most cases will be [Cancel]. zCanceling after the machine starts printing 1. For Windows XP, click [Start], then click [Printers and Faxes]. For other Windows, click [Start] on the taskbar, point to [Settings], then click [Printers]. 2.
Changing Print Settings With The Print Advisor Follow this procedure: 1 Open the document in the application software, and select the command to print. This in most cases will be [Print] in the [File] menu or toolbar. 2 In the [Print] dialog box, click [Properties]. 3 In the [Properties] dialog box, on the [Main] tab, click [Print Advisor]. 4 Follow the instructions on the screen.
Chapter 8 PC Scanning X About Scanning Images You can scan images from the machine to a computer, and save them in JPEG, TIFF, or Bitmap format. And you can process that data by using the supplied application software to create original images. Furthermore, you can use the supplied OCR (Optical Character Recognition) software to convert scanned paper documents to text data.
Scanning Using The MP Toolbox MP Toolbox contains buttons for scanning documents to your computer and processing and saving them. For details on using the MP Toolbox, see Software Guide, located on your Setup CD-ROM. Follow this procedure: 1 2 Load the document on the platen glass. (See page 19) On the Windows desktop, double-click [Canon MP Toolbox 4.1]. Or, click [Start] on the taskbar, point to [(All) Programs], [Canon], and [MP Toolbox 4.1], then click [Toolbox 4.1]. The MP Toolbox opens.
4 If the settings screen appears, change the settings as necessary. For details on the settings of the screens, see Software Guide, located on your Setup CD-ROM. Ex: Settings screen for [Mail] button 5 Click [Start]. The document is scanned. NOTE • The scanned document will be saved in the following location, depending on your computer environment.
4 In the scanner driver dialog box, preview the scan and make adjustments if necessary. (See Software Guide, located on your Setup CD-ROM) 5 Click [Scan]. When scanning is complete, the scanned image will appear in the application software’s display area. Scanning With The Operation Panel Of The Machine By pressing [Color] or [Black] on the machine, you can scan documents to your computer. Pressing [Color] has the same effect as clicking [Save-2] in the MP Toolbox.
Chapter 9 FAX Preparing Your Machine For Fax X Examples Of Connecting The Telephone Line To The Machine Typical examples of connecting the machine are described below. The machine cannot send/ receive faxes if the connection is incorrect. Connect the machine correctly.
X Setting The Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For ISDN (Integrated Services Digital Network) or ADSL (Asymmetric Digital Subscriber Line) connections, contact the telephone company or service provider to confirm your line type. NOTE You can print the USER’S DATA LIST to check the current setting.
X Registering Sender Information In the United States, FCC rules governing the use of facsimile equipment state that your fax/ telephone number, personal name or company name, and date and time of transmission must be printed on every facsimile transmission. Your machine has been designed to print this information at the top of every fax you send. You must therefore register this information to your machine before using it.
Guidelines For Entering Numbers, Letters, And Symbols Follow this procedure: 1 Press [ ] to switch to letter mode (:A) or number mode (:1). You can see what mode you are in by the character displayed on the top right corner of the LCD. Ex: NAME :A _ 2 Use the numeric keys to enter a character. Press the key repeatedly until the character you want appears. Key [1] [2] [3] [4] [5] [6] [7] [8] [9] [0] [#] Letters Number 1 2 3 4 5 6 7 8 9 0 -.
Entering The Date And Time CAUTION When your machine is connected to a computer, even if the date and time are entered from the operation panel of the machine, the date and time will be read from your computer when you start the computer or disconnect and connect the USB cable. Enter the correct date and time into a computer when your machine is connected to a computer. Follow this procedure: 1 Press [Additional Functions], and then press [Set]. 2 Use [W] or [X] to select <5.USER SETTINGS>.
4 Use [W] or [X] to select <3.UNIT TEL NUMBER>. USER SETTINGS 3.UNIT TEL NUMBER 5 Press [Set]. UNIT TEL NUMBER TEL = 6 Use the numeric keys to enter your fax/telephone number (max. 20 digits, including spaces). To enter a plus sign (+) before the number, press [#]. NOTE For details on how to enter or delete numbers, see page 85. 7 Press [Set] twice. UNIT NAME 8 :A Use the numeric keys to enter your name (max. 24 characters, including spaces).
3 Press [Set]. TEL# REGISTRATION 01= 4 Use [W] or [X] to select a directory dialing number (01 to 40). 5 Press [Set] twice. TEL NUMBER ENTRY TEL = 6 Use the numeric keys to enter the fax/telephone number you want to register (max. 40 digits, including spaces, pauses and tone). NOTE • For details on how to enter or delete numbers, see page 85. • Press [Redial/Pause] to enter a pause. • Press [ ] to enter a tone. 7 Press [Set] twice.
Changing Or Deleting An Entry Follow this procedure: zTo change a registered number: 1. Follow the procedures from step 1 to 5 under “Registering Directory Dialing.” 2. Use [W] to delete the registered number. 3. Use the numeric keys to enter the new number. NOTE For details on how to enter or delete characters, see page 85. 4. Press [Set]. 5. Press [Stop/Reset]. zTo change a registered name: 1. Follow the procedures from step 1 to 4 under “Registering Directory Dialing.” 2. Press [Set] four times. 3.
X Printing The DIRECTORY DIAL List You can print a list of the recipients registered for directory dialing. You may want to keep the list near your machine to refer to it when dialing. Follow this procedure: 1 Press [Additional Functions], and then press [Set]. 2 Use [W] or [X] to select <3.REPORTS/LISTS>. FAX SETTINGS 3.REPORTS/LISTS 3 Press [Set]. REPORTS/LISTS 1.ACTIVITY REPORT 4 Use [W] or [X] to select <2.DIRECTORY DIAL>. REPORTS/LISTS 2.DIRECTORY DIAL 5 Press [Set].
X Setting Daylight Saving Time You can set your machine to automatically change the time by registering the day and time that daylight saving begins and ends. Follow this procedure: 1 Press [Additional Functions]. 2 Use [W] or [X] to select <9.DAYLGHT SAV TIME>. 3 Press [Set]. Ex: DAYLGHT SAV TIME ON 4 Use [W] or [X] to select to enable daylight saving or to disable it. z If you select : 1. Go to step 21. z If you select : 1. Go to step 5. 5 Press [Set] three times.
11 Press [Set] twice. Ex: TIME 02:00 12 Use the numeric keys to enter the time (in 24-hour format) when daylight saving starts. Precede single digit with a zero. 13 Press [Set] three times. Ex: MONTH OCTOBER 14 Use [W] or [X] to select the month when daylight saving ends. 15 Press [Set] twice. Ex: WEEK LAST WEEK 16 Use [W] or [X] to select the week when daylight saving ends.
X Summary Of Reports And Lists The table below shows the reports and lists that can be printed from your machine. Refer to the pages indicated for more details. Report Or List Description Details ACTIVITY REPORT Shows recent facsimile transactions performed by your machine. You can enable or disable automatic printing of this report after every 20 transactions. You can also manually set the machine to print it. page 94 DIRECTORY DIAL Lists the numbers and names registered for directory dialing.
X ACTIVITY REPORT The machine is factory-set to print an ACTIVITY REPORT after every 20 transactions. You can also disable automatic printing of this report. NOTE For details on the ACTIVITY REPORT setting, see page 154. Printing The ACTIVITY REPORT Follow this procedure: 1 Press [Additional Functions], and then press [Set]. 2 Use [W] or [X] to select <3.REPORTS/LISTS>. FAX SETTINGS 3.REPORTS/LISTS 3 Press [Set] twice. The ACTIVITY REPORT is printed.
X TX REPORT Your machine can print a TX (transmission) REPORT after sending a document. You can set the machine to print every time it sends a document, or only when an error occurs. Alternatively, you can disable printing of a report. NOTE • For details on the TX REPORT setting, see page 155. • The default setting is . X RX REPORT Your machine can print an RX (reception) REPORT after receiving a document.
Chapter 10 Sending Faxes FAX X Documents You Can Fax For information on the types of documents you can fax, their requirements, and details on loading them, see Chapter 2. X Flow Of Sending Faxes The operation flow of sending faxes is as follows: Step 1 Load the document or photograph you want to send on the platen glass. Step 2 Adjust the fax resolution and scan contrast. (See page 97) Step 3 Dial the recipient's number using the numeric keys or directory dialing.
X Before Sending Faxes The machine enables you to adjust the resolution and scan contrast to suit the type of document. Adjusting The Image Quality (Fax Resolution) You can adjust the image quality (fax resolution) of the document you send. The higher the image quality, the better the output quality at the other end, but the slower the transmission speed. Adjust the image quality according to the type of document you are sending. Follow this procedure: 1 Press [FAX]. 2 Press [Menu] repeatedly until <3.
X Sending Methods There are two methods of sending faxes: • Sending from your machine (memory sending) • Sending from your computer (See Software Guide) This section explains how to use these methods. Sending From Your Machine (Memory Sending) Follow this procedure: 1 Load the document on the platen glass. NOTE For details on how to load documents, see page 19. 2 Press [FAX]. 3 Adjust the settings for your document as necessary. NOTE • To select the image quality (fax resolution), see page 97.
X How To Use Directory Dialing You can dial the number easily when the recipient’s fax/telephone numbers are registered in the directory. NOTE appears on the LCD if no fax/telephone number is registered in the directory. For details on registering directory dialing, see page 87. Dialing The Number Using Directory Dialing Follow this procedure: 1 Press [Directory]. 2 Use [W] or [X] to select the number registered in the directory (01-40). NOTE For details on memory sending, see page 98.
X Documents Stored In Memory CAUTION If you turn OFF the machine, all the documents stored in memory are deleted. Send or print all the necessary documents stored in memory before turning OFF the machine. Printing A List Of Documents In Memory The machine can print a list of documents stored in memory (DOC. MEMORY LIST) showing the transaction number (TX/RX NO.), transaction mode, recipient name, number of pages, date, and transmission time of each document.
z If you select <2.PRINT DOCUMENT>: 1. Press [Set]. 2. Use [W] or [X] to select the transaction number (TX/RX NO.) of the document you want to print, or enter the number using the numeric keys. If you are unsure of the transaction number, print the DOC. MEMORY LIST. (See page 100) 3. Press [Set]. 4. Press [W] to print the first page only, or press [X] to print all pages of the document. 5. To print another document, return to branch-step 2, or to finish printing, go to step 4. z If you select <4.
Checking A Document’s Details In Memory When selecting a document in memory to be printed or deleted, you can check its details on the LCD as follows: Ex: PRINT DOCUMENT TX/RX NO. 5001 Transaction number (TX/RX NO.) • A transaction number between 0001 and 4999 is a document being sent. • A transaction number between 5001 and 9999 is a document being received. Marks before the transaction number • No mark indicates a black & white document. • < > indicates a color document.
6 Hang up the handset. Sending/Receiving Using ECM This machine is set to send/receive faxes in ECM (Error Correction Mode). Checking the sending and receiving condition at the sending end and the receiving end respectively, ECM automatically corrects errors caused by telephone line trouble. NOTE • If the sender's or receiver’s fax is not ECM-compatible, the fax will be sent/received in the standard mode. • You can also disable ECM sending/receiving.
Chapter 11 Receiving Faxes FAX X Flow Of Receiving Faxes The operation flow of receiving faxes is as follows: Step 1 Load paper in the multi-purpose tray. (See page 27) Step 2 Select the receive mode.
X Receive Modes The machine provides the following five receive modes. Select the receive mode according to your needs. IMPORTANT The machine cannot receive faxes when the power is turned OFF. Press [ON/OFF] to turn the power ON. NOTE The machine can receive faxes in any mode, such as copy mode (when [COPY] is pressed), fax mode (when [FAX] is pressed), scan mode (when [SCAN] is pressed), or photo print mode* (when [PHOTO PRINT] is pressed). * If faxes are received in photo print mode, [FAX] flashes.
If You Have Subscribed To A Distinctive Ring Pattern Detection (DRPD) Service With Your Telephone Company: zSelect . • When you receive a fax call: • When you receive a voice call: The machine will ring according to the ring pattern you have chosen and receive the fax automatically. The machine will ring according to the ring pattern you have chosen. Pick up the handset to answer the call.
X Setting The Receive Mode Follow this procedure: 1 Press [Additional Functions]. 2 Press [Set] twice. Ex: RECEIVE MODE FAX/TEL AUTO SW 3 Use [W] or [X] to select the receive mode. – : Set to automatically switch between fax and voice calls. Faxes will be received automatically, and the machine will ring for voice calls. (If you connected a telephone to your machine, the telephone will not ring.) – : Set to automatically receive faxes only.
X Memory Receiving If paper has run out, ink has run low, or a paper jam occurs while receiving faxes, the fax will be stored in memory, and the LCD will display a message such as . The fax stored in memory will be printed when paper is reloaded, the ink tank is replaced, or the paper jam is cleared. NOTE • The machine can store up to 200 pages* of faxes in memory. • Received faxes are stored in memory. You can reprint the faxes and also delete the unnecessary faxes.
Chapter 12 Maintenance IMPORTANT • When unplugging the power cord, be sure to press [ON/OFF] first. When you press [ON/OFF], the print head is protected by the cap to prevent the ink from drying. When unplugging the power cord, be sure to unplug it after turning OFF the machine with [ON/OFF]. • When not using the machine for a long time, print or copy in both black & white and in color, or perform print head cleaning, about once a month to prevent degradation of the print head.
CAUTION • Keep the print head and ink tanks out of the reach of children. If a child inadvertently ingests ink, consult a physician immediately. • To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tanks only. Damage caused by using refilled tanks is not covered by Canon's warranty. • Replaced ink tanks should be new. If you install partially used ink tanks, the nozzles may block and the ink counter may not be accurate.
4 Hold the empty ink tank’s tab and pull forward to release. Lift out the ink tank. CAUTION • Do not remove the print head from the machine. • Remove one ink tank at a time. • Do not touch the round shaft , transparent film , film cable , ink absorber (sponge part) , or any metal parts. IMPORTANT • Discard the empty ink tank according to local laws and regulations for disposal of consumables. • Handle ink tanks carefully to avoid staining clothing or the surrounding area.
9 Return the scan unit to its original position. The LCD displays a message asking if you replaced an ink tank. INK TANK CHANGED? - YES NO + 10 Press [W]. The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES NO + l 11 If you replaced the black ink tank, press [W]. If you did not, press [X]. The LCD displays a message asking if you replaced the color ink tank. COLOR INK CHANGED? - YES NO + 12 If you replaced the color ink tank, press [W].
3 Press [Set]. INK VOLUME 1.LOW INK WARNING 4 Use [W] or [X] to select <2.INK COUNT RESET>. INK VOLUME 2.INK COUNT RESET 5 Press [Set]. The LCD displays a message asking if you replaced the black ink tank. BLACK INK CHANGED? - YES NO + NOTE Do not press any keys other than [W] or [X]. 6 If you replaced the black ink tank, press [W]. If you did not, press [X]. The LCD displays a message asking if you replaced the color ink tank.
X Maintaining The Print Head You can print a nozzle check pattern to check whether the print head is operating properly, and then clean or align the print head. Flowchart Of Print Head Maintenance Step 1 Print the nozzle check pattern. This pattern enables you to check whether the ink is ejecting from the print head nozzles correctly and whether the print head is aligned. For instructions on printing and reading the nozzle check pattern, see page 115 and page 116.
Printing The Nozzle Check Pattern The nozzle check pattern shows whether the print head is operating properly. NOTE PC You can also print the nozzle check pattern from your computer. (See Software Guide, located on your Setup CD-ROM) Follow this procedure: 1 Load letter- or A4-size plain paper in the multi-purpose tray. 2 Press [Additional Functions]. 3 Use [W] or [X] to select <3.MAINTENANCE>. USER DATA 3.MAINTENANCE 4 Press [Set]. MAINTENANCE 1.NOZZLE CHECK 5 Press [Set].
Confirming The Nozzle Check Pattern This section describes how to confirm the nozzle check pattern and the print head position pattern. 1 2 3 NOTE If the ink level is low, the nozzle check pattern is not printed correctly. If the ink level is low, replace the relevant ink tank. (See page 110) z If the lines are broken, or white lines are present in pattern : 1. Clean the print head. (See page 117) Broken lines z If the pattern White lines is not uniform: 1. Align the print head.
Cleaning The Print Head If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head. NOTE • Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks. • Your machine may perform print head cleaning periodically to avoid clogging. • PC You can also clean the print head from your computer. (See Software Guide, located on your Setup CD-ROM) Follow this procedure: 1 Press [Additional Functions].
Aligning The Print Head If you have printed the nozzle check pattern (see page 115) and determined that the print head needs aligning, align it from the operation panel. NOTE PC You can also align the paper from your computer. (See Software Guide, located on your Setup CD-ROM) Follow this procedure: 1 Load letter- or A4-size plain paper in the multi-purpose tray. 2 Press [Additional Functions]. 3 Use [W] or [X] to select <3.MAINTENANCE>. 4 Press [Set]. 5 Use [W] or [X] to select <4.
9 Press [Set]. Ex: CHANGE H VALUE B 10 O Repeat steps 8 and 9 for columns B to K. Using The Calibration Function If the color tone of copies or scans of photos differs from that of the original, you can use the calibration function to adjust the color tone printed. Follow this procedure: 1 Press [Additional Functions]. 2 Use [W] or [X] to select <3.MAINTENANCE>. 3 Press [Set]. 4 Use [W] or [X] to select <6.CALIBRATION>. MAINTENANCE 6.CALIBRATION 5 Press [Set]. CALIBRATING...
Setting The Power Save Timer Power Save mode allows the scanning lamp is shut off, based on the length of time you specify using the Power Save Timer setting. If you perform an operation immediately after recovering from Power Save mode, the image may not be correctly read by the machine. If you use the machine frequently, we recommend that you set the Power Save Timer to <4 HOURS> or <8 HOURS>.
X Cleaning Your Machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn OFF the power and disconnect the power cord before cleaning the machine. • If you turn OFF the machine, all the documents stored in memory are deleted. Print all the necessary documents stored in memory before turning OFF the machine. • Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.
122 7 When cleaning has finished, repeat steps 2 to 6 for a total of three times. 8 Load letter- or A4-size plain paper in the multi-purpose tray and repeat steps 2 to 6 an additional three times.
Chapter 13 Troubleshooting Software X PC Problems Installing And Uninstalling Software MP Drivers/MP Toolbox Cause Action Software is not installed correctly. If you have not followed the installation procedure correctly, uninstall first, then reinstall the software. If there was an error during installation and installation was not completed, restart your computer and reinstall the software. Other applications are open.
z Uninstallation of the MP Drivers takes too long (Windows XP). Cause Action Other applications, including Close any open applications (including anti-virus software) before anti-virus software, are running in uninstalling the software. the background. z Uninstallation was completed, but the [Canon] folder remains in the [Start] menu. Cause Action MP Drivers were uninstalled prior Go to the [Start] menu, open [Taskbar and Start Menu Properties] to uninstalling the MP Toolbox.
General X Paper Is Jammed Removing Jammed Paper If and are displayed on the LCD, follow this procedure to clear the paper jam. If a paper jam occurs when receiving a fax, that fax will be stored in memory and printed automatically when you clear the jam and press [Set]. z Clearing Jams In The Paper Output Tray Follow this procedure: 1 Gently pull any jammed paper out of the paper output tray.
z If There Are Repeated Paper Jams Paper jams can occur repeatedly when the roller is not operating correctly, or paper is not loaded correctly. Paying attention to the following points, reload the paper or clean the roller. Cause Action The roller is not clean. If the roller is dirty, clean it. (See page 121) The sheets of paper stick together. Fan the sheets of paper well before loading. The edges of the paper are not aligned. Align the edges of the paper. The paper guide is not adjusted correctly.
X When The Alarm Lamp Flashes If paper has run out, ink has run low, or a paper jam occurs while printing, the Alarm lamp flashes. Check the cause of the error below and take corrective actions. Cause The Alarm lamp flashes. Action z If a message appears: 1. Check the message appearing on the LCD. 2. Follow the instructions and correct the error. For LCD messages, see page 143. 3. Press [Set] to resume operation. • The Alarm lamp will stop flashing.
X Problems Outputting Cannot Print At All, Cannot Print Correctly z When Copying, Printing From A Computer, Printing Faxes Or Printing Photographs Cause Action Ink has run low or out. Check whether the ink tanks are empty. Replace the ink tanks if necessary. The print head is dirty. Clean the print head. (See page 117) The Alarm lamp is flashing. If it is flashing, see “When The Alarm Lamp Flashes,” on page 127. The ink tanks are not installed correctly.
Cause The machine’s interior is dirty. Action If the machine’s interior is dirty with ink or there is a build-up of paper dust, your printout may contain ink stains or be smudged. Clean the machine. (See page 121) Paper Curls Cause Action Paper you are using is too thin. Use 17 lb.–28 lb. (64 g/m –105 g/m2) paper for non-Canon branded paper. (See page 21) You have loaded curled paper in the multi-purpose tray. Uncurl the paper, then load it into the multi-purpose tray.
Cause Action The platen glass or the inside of the Clean the platen glass and the inside of the document cover. document cover is dirty. (See page 121) You are copying documents such If you are copying documents with fine mode, processing the data as photographs or illustrations with will take time, and copying will appear to have stopped. Wait until fine mode. data is processed.
Cannot Print Correctly From The Memory Card Cause “?” is printed in the index. PC Action The image data does not comply with the DCF (Design Rule for Camera File System: Please see URL http:// www.cipa.jp/exifprint/ contents_e/olexif2_e.html) standard, or the image data is not in JPEG format. Check the image data in your digital camera or computer. Or, the size of the image data may be too large.
The Machine Does Not Appear In [Hardware devices] In The [Add/Remove Hardware] Dialog Box (Windows 2000) PC Cause In the case of a multi-function machine, the machine does not appear in [Hardware devices] in the [Add/Remove Hardware] dialog box. Action The [Unsafe Removal of Device] dialog box will display the message [To safely unplug or eject any of the following devices, first use the Hardware wizard in the Control Panel to stop the device].
Printing (From Computer) X PC Problems Printing From Your Computer Cause Action The background of the BJ Status Monitor picture is yellow or red. Follow the instructions in the BJ Status Monitor. (See Software Guide, located on your Setup CD-ROM) If appears: Clear the paper jam (see page 125) or foreign object that is preventing the print head holder from moving, then cancel printing from your computer and press [Set].
PC Cannot Print To A Shared Printer Cause Action The server (the computer to which Turn ON the server. the machine is connected) is not turned ON. The server is not set up for printer Set up the server for printer sharing. (See Software Guide, located on sharing. your Setup CD-ROM) The server is not set up to allow your system access to the shared printer. Set up the server to allow your system access to the shared printer.
FAX Cannot Receive Faxes Automatically Cause Action The receive mode displayed on the bottom left of the LCD is not , , , or . If is displayed, you cannot receive faxes unless you pick up the handset and either press [Color] or [Black], or dial the remote receiving ID. If you want to receive faxes automatically, which means not having to do anything when you are sent a fax, set the receive mode to , , , or
FAX Repeated Errors Occur When You Receive A Fax Cause Action The reception start speed is set to 33600bps. Reduce the reception start speed (see page 156). If there is a bad line or connection, reducing the reception start speed may correct the error. The sender’s fax machine is not operating normally. Contact the sender and check whether his/her fax machine is operating normally. X FAX FAX Problems Sending Faxes Cannot Send A Fax Cause The Alarm lamp is flashing.
Cause Action The document is not loaded with Set the side to be scanned face down. the side to be scanned face down. The scanned area does not cover the entire document. Place the document approximately 1/8 in. (3 mm) away from the front and right edges of the platen glass. The document is not set flat on the Press on the document cover with your hand when scanning. platen glass. You are scanning thick (max. 3/4 Press on the document cover with your hand when scanning. in./20 mm) or curled documents.
X If The Power Disconnects Unexpectedly Cause There is a power failure or you accidentally disconnected the power cord. 138 Troubleshooting Action User data and directory dialing settings are stored using the internal battery. However, all documents stored in memory will be deleted. If the power disconnects, the following will apply: • You will not be able to send or receive faxes or make copies. • If a telephone is connected to the machine, you can receive voice calls.
Scanning X PC Problems Scanning Cause Action The USB hub or repeater is defective. If you can scan documents successfully after connecting the USB cable directly to the computer, the USB hub or repeater may be broken. Replace if necessary. You cannot scan because the machine is connected to a USB hub. Connect the USB cable directly to the computer without using a USB hub. To connect to the computer via a USB hub, overwrite the INI file by the following procedure.
Cause Action The hard disk does not have enough available memory. Check that the hard disk has enough available memory, in particular when scanning large documents at a high resolution. For example, a letter-size document scanned at 600 dpi, color requires a minimum of 300 MB of memory. If you do not have enough available memory, scan the document at a lower resolution. The resolution is low. If the image looks pixilated, increase the scan resolution.
You Tried To Create A Multi-page PDF, But Were Not Able To Scan Multiple Documents Cause Action The ScanGear MP (Advanced Because [Automatically quit ScanGear MP after scanning] is Mode) setting in the [Preferences] selected in [Preferences] of Advanced Mode, multiple documents dialog box is incorrect. cannot be scanned. If you want to scan additional documents, follow the steps below to deselect [Automatically quit ScanGear MP after scanning] before scanning. 1.
Cannot Scan Correctly With Multi-Scan Cause The position or orientation of the documents is incorrect. Action Place the documents so that the position and orientation of the documents meet the following requirements. • There should be a gap of at least 3/8 in. (1 cm) between the edge of the platen glass and documents. • There should be a gap of at least 3/8 in. (1 cm) between the edges of the documents. • There should be 10 documents or less.
LCD Messages Below is a list of messages that are displayed on the LCD when a problem occurs. Check the cause of the error and take corrective actions according to the list. Message Cause Action Details page 99, Wait for the machine to automatically redial the number. If page 154 you want to cancel automatic redialing, wait until the machine starts dialing the number, press [Stop/Reset], then follow the instructions on the LCD. You can also delete the document from memory.
Message Cause CANNOT USE THIS You have inserted a damaged CARD or incompatible memory card TURN OFF AND ON into the card slot. Action Details Remove the memory card from the page 45 card slot, then turn the power OFF and ON again. CARD READER BUSY You tried to start photo printing Wait until the card slot is no longer — when the card slot was in use being used by the computer. by the computer. CARTRIDGE JAMMED The print head holder cannot Clear the paper jam or whatever is page 125 move.
Message Cause DATA IN MEMORY You are unable to turn OFF the CANNOT TURN OFF machine with [ON/OFF] when documents are saved in memory. Action Details — The machine is performing an operation. Wait until the operation has finished, then turn OFF the machine. ECM RX page 155 The machine is receiving a fax ECM receptions may take longer using Error Correction Mode than normal receptions. Set to if you need to receive quickly, or if you know your local lines are in good condition.
Message Cause MEMORY FULL Action Details The machine’s memory is full Divide the document and copy each — because you tried to copy too part separately. many pages at once or a very detailed document. The image data is too large to print from your machine. Print the image data from your computer. — The machine’s memory is full Contact the sender and have him/her — divide and resend them. because it has received too many documents, or a very long or detailed document.
Message Cause Action Details TRY AGAIN IN B&W The recipient’s fax machine is Press [Black] to resend the faxes. not color-compatible. — TX/RX CANCELLED You pressed [Stop/Reset] to cancel the transmission. If required, try sending or receiving — again. TX/RX NO. nnnn When the machine sends or receives a fax, it assigns a unique identification number (nnnn). Write the number down if you will page 102 need it later.
Error Message On Camera Cause Action Printer in use Images are being printed from Wait until printing ends. the computer. Printer warming up. Printer is warming up for printing. Wait until warm-up ends. No paper No paper is loaded. Load the paper in the multi-purpose tray and press [Set]. Paper jam A paper jam has occurred in the Remove the jammed paper, load new paper, and machine. press [Set]. Printer cover open The scan unit is open. Return the scan unit to its original position.
Chapter 14 Appendix This section describes how to change the machine settings, and provides a description of each setting item. How To Change Settings And Explanation Of Their Content Before changing any settings, you can print the USER’S DATA LIST to check the current settings of your machine. For details, see page 94. X Accessing The Machine Settings Follow this procedure to change the settings of each mode: 1 Refer to the function lists on the following pages to find the setting you want to change.
z If you press [Additional Functions]: 1. Use [W] or [X] to select the menu 2. Go to step 4. 4 with the setting you want to change. Press [Set]. If you have completed selecting the setting, go to step 6. 5 Scroll through and register settings by the following operations. • Use [W] or [X] to scroll through settings. • To register a setting or access sub-settings, press [Set]. To further access sub-settings, repeat this operation.
Menu: IMAGE QUALITY For details, see page 32. Menu: SPECIAL COPY Name Description Settings Details 2 on 1 Copies two pages on one page (letter- or A4-size only). — page 36 BORDERLESS COPY Copies without any borders. — page 37 IMAGE REPEAT Prints multiple copies of an image on a single sheet. — page 39 AUTO Automatically selects the number of repetitions. — MANUAL Manually selects the number of repetitions. — VERTICAL Selects the number of vertical repetitions.
Name Description Settings Details SELECT PAPER TYPE Selects the paper type for the index. PHOTO PAPER PRO page 57 PLAIN PAPER* HIGH RES. PAPER* PHOTO PAPER PLUS GLOSSY* OTHER PHOTO PAPER PRINT DATE Enables/disables date printing. ON OFF page 49 VIVID PHOTO Enables/disables making colors, especially blues and greens, appear more vibrant. ON OFF page 48 * Available only when or is selected for the paper size. Menu: ALL IMAGES For details, see page 54.
Name Description Settings PRINT DOCUMENT Selects a document stored in memory and prints it. — Details page 100 Selects the transaction number (TX/RX NO.) of the document you want to print. — DOC. MEMORY LIST Prints the DOC. MEMORY LIST. — page 100 DELETE DOCUMENT Deletes a document in memory. — page 100 ALL PRINTED DOCS. Deletes all the printed documents stored in memory. — 1 DOCUMENT Deletes a single document stored in memory. — TX/RX NO.
Name Description Settings Details UNIT NAME Enters the name printed on faxes you send. — page 86 TX TERMINAL ID Prints sender information at the top of each fax you — send. TTI POSITION — OUTSIDE IMAGE Selects the position of the sender information INSIDE IMAGE (outside or inside the image area) when sending black & white faxes. (Automatically set inside the image area for color faxes.) TEL NUMBER MARK Selects the mark to appear before the fax/ telephone number printed on faxes you send.
Name Description Settings TX REPORT Enables/disables automatic printing of a transmission report after sending. PRINT ERROR ONLY — OUTPUT YES OUTPUT NO REPORT WITH TX IMAGE Details If you select or ON
Name Description Settings Details RX REDUCTION Enables/disables automatic reduction of faxes to fit the paper loaded. ON OFF — Selects the direction of the reduction. VERTICAL ONLY HORIZ & VERTICAL RX START SPEED Selects the speed at which the machine starts receiving. 33600bps 14400bps 9600bps 7200bps 4800bps 2400bps RX REPORT Enables/disables automatic printing of a reception OUTPUT NO — report after receiving.
Menu: QUIET PRINTING Name Description Settings — Enables/disables quiet printing mode (reduces the ON noise when printing). OFF Details — Menu: EXTENSION AMOUNT Name Description Settings Details — For borderless printing or copying, selects the amount of image that extends off the paper. SMALL LARGE page 47 Settings Details Menu: AUDIBLE TONES Name Description KEYPAD VOLUME Selects the beep volume when pressing the keys on 0/1/2/3 the operation panel.
Menu: POWER SAVE TIMER Name Description Setting Details — Sets the time until Power Save mode is enabled. 1 HOUR 4 HOURS 8 HOURS page 120 Settings For Paper Types For Copying Paper Type Displayed On LCD Suitable Paper Types PLAIN Suitable for plain paper. GLOSSY Suitable for Glossy Photo Paper. HIGH RES. Suitable for High Resolution Paper. TRANS. Suitable for Transparencies. PHOTO PRO Suitable for Photo Paper Pro. PHOTO PLUS Suitable for Photo Paper Plus Glossy.
For Photo Index Sheet Printing IMPORTANT For printing a Photo Index Sheet, use only white plain paper. If you print a Photo Index Sheet on paper such as recycled paper that is not very white, it may not be read correctly by the machine. Paper Type Settings Available Suitable Paper Types Plain Paper Suitable for plain paper. Photo Paper Suitable for Photo Paper Pro and Photo Paper Plus Glossy.
Displaying Electronic Manuals Stored On The Setup CD-ROM PC 1 Insert the Setup CD-ROM into the disk drive. The Setup screen is displayed. If this screen is not displayed, on the Windows desktop, click [Start], then click [My Computer] for Windows XP (other Windows: double-click [My Computer]). Open the CD-ROM icon, then double-click [Setup (Setup.exe)]. IMPORTANT • The electronic manuals are included in PDF and HTML format on the Setup CD-ROM.
z Copying manual to your computer: 1. Click [Yes]. • The electronic manual will be displayed after it is copied onto your computer’s hard disk. • As you copy them, a start-up icon for each manual will be placed on the Windows desktop. Double-click the icon of the electronic manual you want to open. NOTE Go to the following folder if you want to delete the copied manual. \Program Files\Canon\MP Drivers\MP390360 z Not copying manual to your computer: 1. Click [No].
X PC About The Software Guide The Software Guide is a PDF file included on the Setup CD-ROM.
X PC About The Photo Application Guide The Photo Application Guide, an HTML file included on the Setup CD-ROM, describes the utility software and how to use each software. On the first screen that appears when the Photo Application Guide starts, clicking the title or introduction of each application displays the screen describing the corresponding application.
X Safety Information Please read the safety warnings and cautions provided in this guide to ensure that you use your machine safely. Do not attempt to use the machine in any way not described in this guide. WARNING You may cause an electric shock/fire or damage the machine if you ignore any of these safety precautions. z Location Do not place the machine close to flammable solvents such as alcohol or thinners.
z Maintenance Do not service the machine yourself except as specifically described in this guide. If further servicing is required, contact the Canon Customer Care Center at 757-413-2848. When storing the machine, choose a location where the machine is not exposed to dust. Dust accumulation may prevent the machine from operating properly. Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners.
CAUTION You may cause injury or damage the machine if you ignore any of these safety precautions. z Location Do not block or cover the ventilation port or any openings on the machine with objects, as it may cause the inside of machine to overheat and cause a fire. Place the machine on a flat, stable, vibration-free surface that is strong enough to support its weight. If the machine topples over, it may result in injury. (For the weight of the machine, see the Appendix.
Do not plug the machine into the same circuit as appliances such as an air conditioner, television, or copier. These devices generate electrical noise which may interfere with your machine’s operation. Whenever you turn OFF the power and unplug the machine, wait at least five seconds before you plug it in again. Use only the power cord that came with the machine. Using a different power cord may cause electric leakage or damage to the machine.
When removing paper jammed in the machine, be careful not to get ink on your hands or clothing. If ink gets on your hands or clothing, wash them soon in running water. If you use hot water, the ink may adhere and become difficult to remove. After printing, do not touch the electrical contacts of the print head. They will be hot and may result in burns or electrical shock. Do not subject the machine to strong physical shock or vibration. This can damage the machine’s components.
X Legal Limitations On Use Of Your Product And Use Of Images It may be unlawful to make copies of, scan, print or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. .
Connection Of The Equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The REN is used to determine the number of devices that may be connected to a telephone line.
FCC Notice MultiPASS MP390: Facsimile Transceiver, Model H12407 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules.
X Users In Canada Pre-installation Requirements For Canon Facsimile Equipment A. Location Supply a suitable table, cabinet, or desk for the machine. See the Appendix for the machine’s specific dimensions and weight. B. Order Information 1. Provide only a single line touch-tone or rotary telephone set terminated with a standard 4-pin modular telephone plug. (Touch-tone is recommended if available in your area.) 2. Order a CA11A modular wall jack, which should be installed by the telephone company.
en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Specifications General Specifications Power source Power consumption Weight (Components attached) Dimensions 120V/60 Hz • Maximum: Approx. 47.0 W • Standby: Approx. 17.0 W Approx. 18.7 lb./8.5 kg • 17 7/8 in. (W) × 14 1/8 in. (D) × 9 7/8 in. (H) (454 mm (W) × 358 mm (D) × 249 mm (H)) *With the multi-purpose tray and the paper output tray closed • 17 7/8 in. (W) × 21 1/2 in. (D) × 11 1/4 in.
Printable areas Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printable area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision. • Paper printable areas: Letter size: 8.0 in. × 10 3/4 in. (203.2 mm × 271.4 mm) A4 size: 8.0 in. × 11 3/8 in. (203. 2 mm × 289 mm) 4" × 6" size: 3 3/4 in. × 5 3/4 in. (94.8 mm × 144.4 mm) 5" × 7" size: 4 3/4 in.
System Requirements See page 69. Ink Specifications Ink tank colors/capacity • Black (BCI-24 Black): approx. 300*, approx. 580** • Color (BCI-24 Color): approx. 160** * 1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver. ** Based on printing the ISO JIS-SCID No. 5 pattern at standard and plain paper mode with Windows XP printer driver. Copy Specifications Copy speed No. of copies Density adjustment Zoom • Black & white: mode approx.
Fax Specifications Applicable line Compatibility Data compressing system Modem type Modem speed Transmission speed Scanning image processing Memory Fax scanning speed Fax resolution Dialing Networking • Public Switched Telephone Network (PSTN) • G3 • MH, MR, MMR, JBIG, JPEG • Fax modem • 33600/14400/9600/7200/4800/2400 bps • Automatic fallback • Black & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting from memory (Based on ITU-T No.1 chart, standard mode.) • Color: Approx.
Print Specifications Printing method Paper handling Paper weight and max. load capacity Recommended paper Print speed Maximum print width Resolution Bubble jet on-demand Automatic feed • Plain paper: approx. 100 sheets (17 lb. or 64 g/m2) or 3/8 in. (10 mm) thick paper stack * For other paper types, see page 21. See page 21. • Black & white: Fast: 18 pages/minute* Standard: 11.8 pages/minute • Color: Fast: 12 pages/minute* Standard: 4.9 pages/minute (Based on Canon standard pattern.) 8 in. (203.
X Canon Limited Warranty --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. ("Canon USA") with respect to the new or refurbished Canon-brand product ("Product") packaged with this limited warranty, when purchased and used in the United States only.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Index Numerics D W (–) and X (+) keys 12 2 on 1 copying 36, 151 Date entering 86 Date printing 49 Daylight saving setting 91 Density See Exposure Direct print port (for digital camera) 10 Direct printing available paper type 66 procedure 67 DIRECTORY DIAL 93 printing the list 90 Directory dialing dialing the number 99 how to use 99 registering 87 Directory key 13 Document loading 19 requirements 18 Document cover 10 cleaning 121 DOCUMENT MEMORY LIST 93 printing 100 DPOF printing 64 A Access lamp 11 ACTI
receiving 104 sending 96 sending from your computer 98 sending from your machine 98 specifications 177 FAX key 13 Fax/telephone number registering 86 I Image quality adjusting for copying 32 adjusting for faxing 97 Image repeat copying 39, 151 Index printing printing a range of images 61 printing a single image 59 printing an index 57 Ink tank compatible 109 level checking 113 low ink warning 109, 156 replacing 110 resetting the ink counter 112 specifications 176 when to replace 109 Inner cover 11 L LCD (
ENLARGE/REDUCE 150 EXTENSION AMOUNT 157 FAX RESOLUTION 151 FAX SETTINGS 152 IMAGE QUALITY 151 INK VOLUME 156 MAINTENANCE 156 MEMORY REFERENCE 152 PAPER SELECT 150, 151 PHOTO PRINT MODE 151 POWER SAVE TIMER 158 QUIET PRINTING 157 RECEIVE MODE 152 REPORTS/LISTS 153 RX SETTINGS 155 SCAN CONTRAST 151 SELECT RANGE 152 SINGLE IMAGE 152 SPECIAL COPY 151 TEL# REGISTRATION 153 TX SETTINGS 154 USER SETTINGS 153 Menu key 12 Mirror image copying 41, 151 MP Drivers 71 installing 69 uninstalling 73 MP Toolbox 71 installi
nothing displays on the LCD 127 outputting 128 power disconnects unexpectedly 138 printing from a computer 133 printing from a digital camera 147 receiving faxes 134 scanning 139 sending faxes 136 software 123 telephone 137 R Receive mode 105 setting 107, 152 Redial/Pause key 13 Redialing 99 automatic 99 manual 99 Reducing a copy custom copy ratios 34, 150 image to fit the page automatically 35, 150 preset copy ratios 33, 150 Registering sender information 84 Roller, cleaning 121 RX (Reception) REPORT 93 p
120V HT1-2237-000-V.1.0 XX2004A © CANON INC.
