Quick Reference Guide
Copyright Copyright © 2003 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc. Trademarks Canon and BJ are registered trademarks. BCI, MultiPASS, UHQ, and ScanGear are trademarks of Canon Inc.
How to use the documentation provided START HERE Set-Up Sheet Printed sheet Be sure to read this sheet first! This sheet includes instructions for setting up your machine and getting it ready for use. Follow all steps in this sheet before using your machine. Printed manual Quick Reference Guide (This guide) After following instructions in the Set-Up Sheet, we recommend you read this guide to familiarize yourself with the basic operation of all functions of your machine.
Reading the documentation Installing the Utility Software To Install the Utility Software, in the [MP Setup] screen, click [Install Utility Software]. Software included in this CD-ROM: • Easy-WebPrint Easy-WebPrint is a plug-in program for Internet Explorer that allows you to print a whole web page without complicated settings. • Easy-PhotoPrint Easy-PhotoPrint is an application that allows you to print an image in your digital camera only by selecting the image and paper type.
To copy the documentation to your computer Click [Yes]. The guide will be displayed after it is copied onto your computer’s hard disk. To not copy the documentation to your computer Click [No]. The guide will be displayed without being copied onto your computer’s hard disk. As you copy them, a start-up icon for each guide will be placed on the Windows desktop. Double-click the icon of the guide you want to open. NOTE • Go to the following folder if you want to delete the installed documentation.
Type conventions Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING CAUTION IMPORTANT NOTE Fax Model ( p. n-nn) Set-Up Sheet User’s Guide Software Guide machine default document menu [key name] click, double-click Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
Contents 1: Introduction 5: Copying —Basic operation Unpacking your machine ........................................ 1-1 System requirements ................................................ 1-2 Main components of the machine....................... 1-3 Operation panel of the machine ...................... 1-4 Before copying.............................................................5-1 Making copies ..............................................................5-1 Improving copied images...............
10: Troubleshooting Problems installing and removing software...10-1 Problems turning on the computer...................10-2 Problems printing from your computer...........10-2 Copying problems....................................................10-5 Problems scanning ..................................................10-6 Fax Model Problems receiving faxes......................10-8 Fax Model Problems sending faxes ..................... 10-11 Fax Model Telephone problems ...........................
Safety information Read this safety information thoroughly before using your machine, and keep it handy in case you need to refer to it later. WARNING • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. CAUTION • Do not disassemble or modify. There are high-temperature and high-voltage components inside the machine which may result in fire or electrical shock.
Power Supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in fire or electrical shock. • Do not insert or unplug the power plug with wet hands, as this may result in electrical shock. • Do not overload the wall outlet with too many electrical appliances, as this may result in fire or electrical shock.
IMPORTANT • If dust accumulates around the plug of the power cord when it is connected to a power outlet, unplug the machine and wipe the plug with a clean, dry cloth. • Fax Model Do not plug the machine into the same circuit as appliances such as an air conditioner, television, or copier. These devices generate electrical noise which may interfere with your machine’s operation. • Whenever you turn off the power and unplug the machine, wait at least five seconds before you plug it in again.
CAUTION • Close the document cover and scanning unit gently to avoid catching your hand. Failing to do so may result in personal injury. • Do not press down hard on the document cover or Fax Model ADF when using the platen glass to scan thick books. This may damage the platen glass and/or result in personal injury. • Do not place the following objects on top of the machine.
Legal limitation on usage of your product and the use of images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only.
Connection of the equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The REN is used to determine the number of devices that may be connected to a telephone line.
• Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in this guide.
NOTICE This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
Chapter 1 Introduction 1 Introduction Unpacking your machine When you unpack your machine, check that you have the following components: • Fax Model MP730 Machine • Tray cover • Ink tanks (Black, cyan, magenta, yellow) • MP700 • Paper output tray • Printhead • Multi-purpose tray • Fax Model Document tray • Power cord • Documentation (Set-Up Sheet, Quick Reference Guide) • MultiPASS MP730/700 Setup CD-ROM • Fax Model Telephone line cord • Fax Model Destination labels NOTE • A USB cable is not
System requirements To successfully install and operate the software, your system must meet the following requirements: • CD-ROM drive, or access to one over a network connection • 256-color SVGA monitor or greater • Microsoft Internet Explorer version 4.01 or later (Service Pack 2 or later) • 65 MB of available hard disk space (150 MB recommended) MP drivers : 50 MB MP Toolbox : 15 MB • USB cable 16.4 ft.
Main components of the machine Fax model shown here.
Operation panel of the machine Fax model shown here. q w r t yu e !2 i o!0 !1 !6 !7 !3 !4 !5 @2 @3 !8 !9 @0 @1 @4 @5 @6 q [Resume] key Resumes an operation after an error is corrected. Fax Model Also ejects a document remaining in the ADF. w Fax Model In Use/Memory light Blinks or lights during operation. Lights also when there are documents in the machine’s memory. e Alarm light Blinks when an error occurs or when the machine needs attention.
IMPORTANT • To prevent the printhead from drying up, the machine automatically caps it when the power is turned off with the [ON/OFF (1 sec.)] key. If you need to disconnect the machine from the main power source (e.g. disconnect the power cord), be sure to turn off the machine first by pressing [ON/OFF (1 sec.)] before disconnecting it.
1-6 Introduction Chapter 1
Chapter Documents 2 Document requirements The documents you load on the platen glass or sending must meet these requirements: Fax Model ADF for copying, scanning, or Fax Model Platen glass Fax Model ADF Document type • Special types of paper • Photographs • Book • Fax Model Documents that are not suitable for the ADF. Multipage documents of the same size, thickness, and weight. Size (W × L) Max. 8 !/2 × 14 in. (216 × 356 mm) Fax Model Max. 8 !/2 × 11 #/4 in. (216 × 297 mm) Max.
Loading documents You can load your document on the platen glass or Fax Model ADF. Where you load it depends on the type of document and the machine you are using ( p. 2-1). Using the platen glass NOTE • Fax Model Load legal-size documents in the ADF. Follow this procedure to load your document on the platen glass: 1 2 Lift the document cover. 3 Gently lower the document cover. Place your document face down on the platen glass.
Print media Loading requirements Print media Maximum loading quantity Paper Printer driver thickness setting lever position ([Media Type]) Plain paper Approx. 150 sheets or Maximum stack height of !/2 in. (13 mm) Left Envelopes 10 envelopes Right [Envelope] High Resolution Paper HR-101N Approx. 80 sheets or Maximum stack height of !/2 in.
Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. Follow this procedure to set the paper thickness lever: 1 Press [Open] q and lift up the scanning unit w. • The printhead holder automatically moves to the center of the machine. CAUTION • Do not try to manually move or stop the printhead holder. • Do not touch any metal parts.
3 2] or [3 3] to select the print media size. Use [2 • Select: – for letter-size print media. – for legal-size print media. – <4" × 6"> for card-size print media. – <5" × 7"> for card-size print media. – for A4-size print media. • Fax Model For received faxes, select , , or . Press [Set]. SIZE : TYPE : 5 LTR < PLAIN > 2 2] or [3 3] to select the print media type. Use [2 Documents and print media 4 • Select: – for plain paper.
2-6 Documents and print media Chapter 2
Chapter 3 Printing from your computer —Basic operation Printing documents The general steps for printing a document are set out below. 3 Load paper in the printer. Open the application from which you will print the document and select the command to print. (This in most cases will be [Print] in the File menu.) To print with the current printer driver settings, click the print button on the Toolbar.
Setting the paper type and print quality/[Main] tab In the [Printer Properties] dialog box, on the [Main] tab, you can change settings such as print media type, paper source and print quality. [Main] tab [Media Type] Select the print media type (e.g. plain paper) for printing. Depending on the print media you select, the choices available for the other items will change. [Paper Source] • Auto Sheet Feeder Display the source from which paper is supplied.
[Grayscale Printing] Select to print a color document in black and white. [Preview before printing] Select if you want to display a preview of your document before printing to check how it will print ( Software Guide). [Print Advisor] Select to use the Print Advisor to help you configure printer driver settings by answering a series of questions. The printer illustration at the left of the [Main] tab shows the current settings.
3-4 Printing from your computer —Basic operation Chapter 3
Chapter 4 Photo printing from a memory card —Basic operation This feature allows you to insert a memory card directly into your machine and print photographs from it. You can also read data from and write data to a memory card from your computer.
Inserting/removing a memory card Inserting a memory card Follow this procedure to insert a memory card into the machine: IMPORTANT • The machine only recognizes one memory card at a time. Do not insert memory cards into both slots or the same slot at the same time as the machine will not recognize them. • When switching between memory cards of the same type or inserting a memory card into a different card slot, press [ON/OFF (1 sec.)] to turn off the power before removing the card.
Removing a memory card Follow this procedure to remove a memory card from the machine: CAUTION • Do not remove the memory card or turn off the machine when the indicator light is blinking as this may damage the data in the memory card. IMPORTANT • If an error occurs during printing (e.g. paper runs out), do not remove the memory card as this may damage the data in the memory card. 1 Check that the indicator light is not blinking q, then press [ON/OFF (1 sec.)] to turn the machine off w.
Printing methods There are different methods for printing photographs from a memory card. Follow this general procedure to print photographs: Step 1 Print an index ( p. 4-5) to see thumbnails of all the photographs in the memory card. • Note the number below the photograph(s) you want to print. Step 2 Select a printing method. All frames ( p. 4-6) Single frame ( p.
Printing an index This printing method prints thumbnails of the photographs in a memory card. An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually. When you print an index, a number A is assigned to each thumbnail. You will need these numbers to select the photographs you want to print in a larger format. A 4 Photo printing from a memory card —Basic operation If “?” appears in the index, see p. 10-13.
10 2] or [3 3] to select the print media type. Use [2 • Select from the following: – – • If you selected <4" × 6"> or <5" × 7"> in step 8, you can only select . 11 Press [Set]. INDEX PHOTO LTR 12 Press [Start]. • To cancel printing, press [Stop/Reset]. NOTE • You can only print one index at a time. • The number assigned to each thumbnail on the index is different from the ID numbers assigned by the digital camera.
8 2] or [3 3] to select the print media size. Use [2 • Select: – for letter-size print media. – <4" × 6"> for card-size print media. – <5" × 7"> for card-size print media. – for A4-size print media. 9 Press [Set]. SELECT PAPER TYPE PHOTO PAPER PRO 10 2] or [3 3] to select the print media type. Use [2 • Select from the following: – – • If you selected <4" × 6"> or <5" × 7"> in step 8, you can only select .
Printing a single frame This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the number assigned to the photograph. To print an index, see p. 4-5. Without a border With a border Follow this procedure to print a single photograph from a memory card: 1 Load the correct print media in the multi-purpose tray. • For details on print media, see p.
12 2] or [3 3] to select the print media size. Use [2 • Select: – for letter-size print media. – <4" × 6"> for card-size print media. – <5" × 7"> for card-size print media. – for A4-size print media. 13 Press [Set]. SELECT PAPER TYPE PHOTO PAPER PRO 14 2] or [3 3] to select the print media type. Use [2 • Select from the following: – – • If you selected <4" × 6"> or <5" × 7"> in step 12, you can only select .
Reading data from or writing data to a memory card When your machine is connected to a computer, the memory card drive (Removable Disk) will appear on your computer’s [My Computer]. By inserting a memory card in the machine, you can view photographs on the memory card by opening the [Removable Disk] on your computer. You can then copy the photographs to your computer’s hard disk (similar to copying other files on the hard disk), or by changing the setting, can copy hard disk files onto the memory card.
12 Press [Copy], [Fax], or [Scan] to select a mode other than photo print mode. • To avoid damage to data being accessed on a memory card, you cannot overwrite data in photo print mode. 13 Insert a memory card into the appropriate slot. IMPORTANT • If you change the above setting while a memory card is inserted in a card slot, turn the machine off then on again. The new setting will not be activated until you do so.
4-12 Photo printing from a memory card —Basic operation Chapter 4
Chapter 5 Copying —Basic operation Before copying Before copying, check the following: Does the document you want to copy meet the requirements for loading on the platen glass or Fax Model ADF? For details, see p. 2-1. Is the correct print media loaded in the multi-purpose tray? For details, see p. 2-4. Copying — Basic operation 5 Making copies Follow this procedure to make color or black & white copies: 1 Load the document on the platen glass or Fax Model ADF.
Adjusting the image quality (resolution) Refer to Making copies on p. 5-1 and in step 4, adjust the image quality as follows: 1 2 Press [Image Quality]. 2] or [3 3] to select the image quality. Use [2 • In black & white mode, select: – for text-only documents. – for photographs. – for high-speed copying at a lower resolution.* • In color mode, select: – for color text-only documents.** – for color photographs.
Chapter 6 Fax Model PC Faxing —Basic operation Sending a fax With the fax driver, you can send documents created in applications that support document printing. You can only send to one recipient at a time. 1 With the document you want to fax open in an application (such as Word), click the Print command. (In most Windows applications, the command is [Print] on the File menu.
3 In the [Send Fax] dialog box, enter the [Name] and [Fax] of the recipient, then click [Add to Recipient List]. • • • • • 4 You can also send by just entering the [Fax] of the recipient. You can only enter one recipient. You can use 0 through 9, dash (–), and parentheses ( ) etc. in fax numbers ( below). You can specify a recipient from the Address Book ( Software Guide).
Chapter 7 Fax Model Faxing with your machine —Basic operation Sending faxes from your machine Before sending faxes Before sending faxes from your machine, check the following: Does the document you want to send meet the requirements for loading on the platen glass or ADF? For details, see p. 2-1. Follow this procedure to enter the sender information: 1 2 3 Press [Menu]. 2] or [3 3] to select . Use [2 Press [Set]. USER DATA 1.TEL REGISTRATION 4 5 2] or [3 3] to select .
9 Press [Set]. UNIT TELEPHONE # TEL= 10 Use the numeric keys to enter your fax/telephone number (max. 20 digits, including spaces). • To enter a plus sign (+) before the number, press [#]. 11 Press [Set] twice. UNIT NAME 12 :A Use the numeric keys to enter your name (max. 24 characters, including spaces). Key [1] [2] [3] [4] [5] [6] [7] [8] [9] [0] [#] Letters Number 1 ABCabc 2 DEFdef 3 GHIghi 4 JKLjkl 5 MNOmno 6 PQRSpqrs 7 8 TUVtuv WXYZwxyz 9 0 -.
Follow this procedure to set the telephone line type: 1 2 3 Press [Menu]. 2] or [3 3] to select . Use [2 Press [Set]. USER DATA 1.TEL REGISTRATION 4 5 2] or [3 3] to select . Use [2 Press [Set] twice. USER SETTINGS 1.DATE & TIME 6 7 2] or [3 3] to select . Use [2 Press [Set]. TEL LINE TYPE TOUCH TONE 8 2] or [3 3] to select the telephone line type. Use [2 • Select: – for tone dialing. – for pulse dialing.
5 2] or [3 3] to select the resolution. Use [2 • In black & white mode, select: – for text-only documents. – for fine-print documents. – for photographs. • In color mode select: – for normal color documents. – for fine color documents. 6 7 8 9 10 Press [Set]. Press [Exposure]. 2] or [3 3] to select the exposure. Use [2 Press [Set]. Dial the recipient’s number. • For details on the different dialing methods, see the User’s Guide.
7 Press [Set] twice. NAME 8 :A Use the numeric keys to enter a name for the one-touch speed dialing key (max. 16 characters, including spaces). • For details on how to enter or delete characters, see p. 7-2. 9 10 Press [Set]. To continue registering one-touch speed dialing keys, repeat the procedure from step 4. -orPress [Stop/Reset] to return to standby mode. NOTE • Use the destination labels provided with your machine to label the one-touch speed dialing keys with the recipients’ names.
9 Press [Set] twice. NAME 10 :A Use the numeric keys to enter a name for the coded speed dialing code (max. 16 characters, including spaces). • For details on how to enter or delete characters, see p. 7-2. 11 12 Press [Set]. To continue registering coded speed dialing codes, repeat the procedure from step 6. -orPress [Stop/Reset] to return to standby mode. NOTE • For a list of the recipients you have registered, print the coded speed dialing list ( User’s Guide).
Receiving faxes to your machine Before receiving faxes to your machine Before receiving faxes, check the following: Is the power turned on? You cannot receive faxes if the power is turned off. Is the correct paper loaded in the multi-purpose tray? Load plain paper in the multi-purpose tray. For details, see the Set-Up sheet or User’s Guide. Have you set the paper size setting? Before receiving faxes, you must set the paper size setting for the paper loaded in the multi-purpose tray.
Receiving faxes manually If you have set , follow this procedure to receive a fax manually: 1 2 3 4 p. 7-7). Make sure you have set ( Set-Up Sheet). Make sure you have connected a telephone to your machine ( When the telephone rings, pick up the handset. • If you hear a person’s voice: Start your conversation. If the caller wants to send a fax after talking to you, ask them to perform the operation to begin sending.
Chapter 8 Scanning —Basic operation Scanning methods There are three methods of scanning images to your computer: Using the MP Toolbox Using a TWAIN- or WIA- (Windows XP) compliant Windows application Using the [Scan] key on the operation panel This section explains how to scan using the [Scan] key on the operation panel. Using the [Scan] key on the operation panel By pressing the [Scan] key on the machine, you can scan documents to your computer.
8-2 Scanning —Basic operation Chapter 8
Chapter 9 Maintenance Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 9-2: . . . . . . . .Cyan ink tank empty . . . . . . . .Magenta ink tank empty . . . . . . . .Yellow ink tank empty . . . . . . .Black ink tank empty If more than one ink tank is empty, several letters may appear (e.g. ).
Replacing an ink tank This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the section When to replace an ink tank ( p. 9-1). CAUTION • Do not replace ink tanks while the machine is printing or performing another operation. Follow this procedure to replace an ink tank: 1 2 Make sure the power is turned on. Press [Open] q and lift up the scanning unit w. • The printhead holder automatically moves to the center of the machine.
Maintaining the printhead NOTE • Before doing the following, open the scanning unit, press “PUSH” on the ink tanks and check that they are securely inserted. Check how much ink is left and if there is none, replace the ink tank ( p. 9-1). Flowchart of printhead maintenance If print quality deteriorates, follow this procedure: Step 1 Print the nozzle check pattern ( p. 9-4). This pattern allows you to check if the ink is coming out of the printhead nozzles correctly and if the printhead is aligned.
Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE • You can also print the nozzle check pattern from your computer ( Software Guide). Follow this procedure to print the nozzle check pattern from the machine: 1 2 3 4 Load letter-size plain paper in the multi-purpose tray. Press [Menu]. 2] or [3 3] to select . Use [2 Press [Set] twice.
Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Set-Up Sheet. If you have printed the nozzle check pattern ( p. 9-4) and determined that the printhead needs aligning, align it from the operation panel ( below) or from the software ( Software Guide). Follow this procedure to align the printhead from the operation panel: 1 2 3 4 Load letter-size plain paper in the multi-purpose tray. Press [Menu]. 2] or [3 3] to select .
11 When the horizontal pattern has been adjusted, the machine will print a vertical pattern. 12 In column L on the printout, note which box has the most solid image. Note the value 2] or [3 3] to enter it. next to this box and use [2 CHANGE V VALUE L 0 GOOD SAMPLE Most solid box 13 14 Press [Set]. Repeat steps 12 and 13 for column M. More information For detailed information on cleaning your machine, refer to the User’s Guide.
Chapter 10 Troubleshooting Problems installing and removing software See below if you were unable to install or remove the software. [MP Drivers/MP Toolbox] Cannot install the software. 1. Have you followed the instructions in the Set-Up Sheet to install the software? If you have not followed the installation procedure correctly, try reinstalling the software. If there was an error during installation and installation was not completed, restart your computer and try reinstalling the software. 2.
Cannot use the software after upgrading to Windows XP. If the software was installed in Windows 98/Me/2000 and you upgraded to Windows XP without removing the software, the machine may not be able to be recognized. Remove the software and then reinstall it ( Software Guide). In [Device Manager], green mark “?” is displayed (Windows Me). Under [Device Manager], green mark “?” is displayed on [USB Composite Device] in [USB (Universal Serial Bus) Controller] in Windows Me.
7. Is there an application error or General Protection Fault error displayed on the computer? Is the application you are using to print with compatible with the operating system? Refer to the application’s documentation. If the application is not compatible, generally you will be unable to print. Has the application been allocated enough memory? If other applications are open, close them to increase the available memory.
Paper curls. P 1. Remove the printed page after 30 to 60 seconds. The paper may curl if you use thin paper and print images that use a large quantity of ink such as photographs or pictures. Leave the printed page in the paper output tray for 30 to 60 seconds and remove when the ink has dried. 2. Is intensity set too high? The paper may curl or rub if intensity is set too high in the printer driver. In the [Properties] dialog box, on the Main tab, click [Manual] in Color Adjustment, then click [Set].
The ink empty message is displayed differently on the printer status monitor than how it is displayed on the machine’s LCD. While you are printing from your computer, if the ink empty message is displayed on the printer status monitor and on the machine’s LCD, press [Resume] on the machine and cancel the job. On the printer status monitor, the message changes to [Ink low] and you can continue printing for a short period of time.
Copy quality is poor. 1. Are you copying a document or photograph printed from your machine? Image quality may be poor when you copy a document or photograph printed from your machine. Try printing the photograph from the memory card, or the document from your computer. User’s Guide) and the Fax Model ADF area ( User’s Guide). 2. Clean the scanning area ( p. 9-4). 3. Clean the printhead ( 4. Does the LCD show the correct type of print media loaded? If not, set the print media type ( p. 2-4). 5.
8. After installing the software, did you install a TWAIN-compatible application? If this is the case, the TWAIN system file is replaced with something inappropriate and you will be unable to scan images. If this happens, remove the software ( Software Guide) and reinstall ( Set-Up Sheet). 9. Is the machine recognized in the [Scanners and Cameras] window of [Control Panel] ? Follow this procedure to check if the machine icon is present in [Scanners and Cameras] of the [Control Panel]: 1.
The image you have scanned looks dirty. Software Guide). 1. If the image looks grainy, increase the scan resolution ( 2. Display the image at 100%. Some applications do not display an image well at small sizes. Try displaying the image at 100% magnification. 3. There is moire when you scan printed material. In ScanGear MP, click [Descreen] ( Software Guide). 4. Set the monitor display colors to 16-bit or higher. In [Display Properties], set the display colors to 16-bit color, 24-bit color or higher.
Cannot receive a fax, cannot print a fax. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 10-14. 2. Is the Alarm light blinking? If it is blinking, see p. 10-18. 3. Is the machine making a noise and is the In Use/Memory light blinking? A telephone (or other peripheral device such as an answering machine or computer modem) is connected to the L jack. Reconnect to the t jack ( Set-Up Sheet). 4. Nothing is printed on the printout. Print the nozzle check pattern ( p. 9-4).
Cannot receive faxes automatically. 1. Is , , , or receive mode displayed on the bottom left of the LCD? If is displayed, you cannot receive faxes unless you pick up the handset and either press [Start] or dial the remote receiving ID. If you want to receive faxes automatically which means not having to do anything when you are sent a fax, set the receive mode to , , , or ( p. 7-7). If set to
Problems sending faxes See the items marked with machine. See the items marked with your computer. M (machine) if you are having problems sending a fax from the C (computer) if you are having problems sending a fax from Cannot send a fax. M C M C M C M C M C M M M C M C M M C 1. Is the machine making a noise and is the In Use/Memory light blinking? The telephone line is connected to the t jack. Reconnect to the L jack ( Set-Up Sheet). 2.
Repeated errors occur when you send a fax. M C , p. 11-4). 1. Reduce the transmission start speed ( If there is a bad line or connection, reducing the transmission start speed may correct the error. Telephone problems See below if you have problems using the telephone. Cannot dial. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 10-14. 2. Is the Alarm light blinking? If it is blinking, see p. 10-18. 3.
“?” is printed in the index. Yellow “?”:The photograph data is large. Printing of this photograph may take a long time when printing in single frame, frame range, or all frame mode. Red “?”:The photograph data is damaged and cannot be printed on your machine. Cannot write to the memory card (write protect error displayed in Windows). 1. Is the machine in photo print mode and the setting set to ? Switch to a different mode and set the setting to ( p. 4-10).
In Windows Explorer, you cannot display [Thumbnails] (Windows 2000). In Windows 2000, if you display the contents of a memory card in Windows Explorer, and change the display to [Thumbnails] on the [View] menu, the images may not display and the computer may freeze. This is a problem that occurs with USB card readers in general, and not just with this machine. If you want to change the display to [Thumbnails] in Windows Explorer, set the setting to ( p. 4-10).
If the power disconnects unexpectedly User data and speed dialing settings are stored using the internal battery if there is a power failure or if you accidentally disconnect the power cord. However, all documents stored in memory will be deleted. If the power disconnects, the following will apply: • You will not be able to send or receive faxes, or make copies. • If a telephone is connected to the machine, you may be able to receive and/or make voice calls (depending on your telephone).
2 Gently gather the jammed paper to the center of the opening and then remove it. CAUTION • Be careful not to touch the components inside the machine. • If the jammed paper tears while you are pulling and you cannot remove the torn pieces, turn the machine off then on with the [ON/OFF (1 sec.)] key. The jammed pieces will automatically be ejected. 3 Close the scanning unit until it locks into place. 4 Press [Resume].
3 Open the feeder cover. 4 Raise the paper release lever A and slide the page under the roller towards the feeder cover. A 5 Pull out the jammed page from the ADF. 10 Lower the paper release lever A, then close the feeder cover. Troubleshooting 6 • If [Stop/Reset] is pressed during scanning and the document remains in the ADF, wait for the machine to return to standby mode, then press [Resume]. Documents left in the ADF will be ejected automatically.
If the nozzle check pattern does not print properly Refer to Maintaining the printhead, p. 9-3. Interpreting the messages When the Alarm light blinks Check the message in the LCD. If there is a message, follow the instructions and correct the error. Then to resume operation, press [Resume]. The Alarm light will turn off. If the error remains, turn off the machine and disconnect the power cord. Wait 15 seconds, then reconnect the power cord and turn on the power.
Chapter 11 Machine settings Printing a list to check the current settings Before changing any settings, you can print the USER’S DATA LIST to check the current settings of your machine. For details, see the User’s Guide. Accessing the machine settings Follow this procedure to change a setting: 1 Refer to the lists on the following pages to find the setting you want to change. 2 If there is a reference for the setting q, refer to that page for Example: e details.
Reference abbreviation UG=User’s Guide Settings NOTE • Default settings are shown in bold type. Menu: SPECIAL COPY Name Function key: [Copy] Description Setting Details 1. 2 on 1 Copies two pages on one page (letter- or A4-size only). — UG 2. BORDERLESS COPY Copies without any borders (letter-, 4” × 6”-, 5” × 7”-, or — A4-size only). UG 3. IMAGE REPEAT Prints multiple copies of an image on a single sheet. — UG AUTO Automatically selects the number of repetitions.
Menu: USER DATA Name Fax Model Description 1. TEL REGISTRATION Fax Model Setting — [Fax] Details — 1. 1-TOUCH SPD DIAL Registers one-touch speed dialing. — p. 7-4 2. CODED SPEED DIAL Registers coded speed dialing. — p. 7-5 3. GROUP DIAL Registers group dialing. — UG — — — — 1. DATE & TIME Sets the current date and time. — 2. DATE SETUP Selects the date format displayed in the LCD and printed on faxes you send. MM/DD/YYYY DD/MM YYYY YYYY MM/DD 2. FAX SETTINGS 1.
Name Description 3. ACTIVITY REPORT 3. TX SETTINGS 1. ECM TX Setting Details Enables/disables automatic printing of an ACTIVITY REPORT after every 20 transactions. AUTO PRINT ON UG AUTO PRINT OFF — — Enables/disables Error Correction Mode (ECM) during sending. ON OFF 2. MID PAUSE SET Selects the pause length when you press [Redial/Pause]. 2 SEC (1 to 15) 3. AUTO REDIAL Enables/disables automatic redialing. ON OFF 1. REDIAL TIMES If you select , selects the number of redialings.
Name Description RING COUNT 5. MAN/AUTO SWITCH F/T RING TIME 6. REMOTE RX REMOTE RX ID 7. RX REDUCTION REDUCE DIMENSION 8. RX START SPEED 3. PRINTER SETTINGS 1. QUIET MODE Setting If you select , selects the number of rings for fax calls. 2 TIMES (1 to 99) If you select as the receive mode, OFF selects if the machine switches to fax receive mode after ON ringing for a specified length of time.
Fax Model Menu: RECEIVE MODE Name Function key: [Fax] Description FAX/TEL AUTO SW Setting Selects receive mode. — Details UG FAX ONLY MODE Selects receive mode. — UG DRPD Selects receive mode. — UG MANUAL MODE Selects receive mode. — p. 7-8 ANS.MACHINE MODE Selects receive mode. — UG Fax Model Menu: MEMORY REFERENCE Function key: [Fax] These settings can only be accessed when there is a document in memory.
Menu: PHOTO PRINT MODE Description Setting 1. PHOTO PRINT MODE INDEX — — p. 4-5 SELECT PAPER SIZE Selects the print media size for the index. LTR 4" × 6" 5" × 7" A4 SELECT PAPER TYPE Selects the print media type for the index. PHOTO PAPER PRO PLAIN PAPER — — SELECT PAPER SIZE Selects the print media size for the photographs. LTR 4" × 6" 5" × 7" A4 SELECT PAPER TYPE Selects the print media type for the photographs.
Name Description DPOF Setting Details — — SELECT PAPER SIZE Selects the print media size for the photographs. LTR 4" × 6" 5" × 7" A4 SELECT PAPER TYPE Selects the print media type for the photographs. PHOTO PAPER PRO PLAIN PAPER BORDERLESS PRINT If you select , enables/disables borderless printing for the photographs. UG OFF ON 2. VIVID PHOTO PRINT Enables/disables to make colors, especially blues and greens, appear more vibrant. OFF ON UG 3.
Appendix Specifications General specifications Power source Power consumption Weight (Components attached) Dimensions 120 V/60 Hz • Maximum: Approx. 39.1 W Fax Model Approx. 51.5 W • Standby: Approx. 8.0 W Fax Model Approx. 10.4 W 24 lb./10.9 kg Fax Model 28.2 lb./12.8 kg 22 #/4" (578 mm) 19 !/2" (496 mm) 17 !/4" (439 mm) 13 #/8" (340 mm) 10" (253 mm) 12 !/8" (326 mm) 22" (558 mm) Environmental conditions • Temperature: 59º–81.5ºF (15º–27.
Printable areas Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printable area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision. • Paper printable areas: Letter size: 8 × 10 #/4 in. (203.2 × 271.4 mm) Legal size: 8 × 13 #/4 in. (203.2 × 347.6 mm) 4" × 6" size: 3 #/4 × 5 #/4 in. (94.8 × 144.4 mm) 5" × 7" size: 4 #/4 × 6 #/4 in. (120.2 × 169.
• Banner paper printable areas: Letter size: 8 × 65 #/4 in. (203.2 × 1668.4 mm) A4 size: 8 × 69 &/8 in. (203.2 × 1774 mm) 1 #/8" (33.0 mm) !/8" (3.0 mm) !/4" (5.0 mm) !/8" (3.4 mm) !/8" (3.4 mm) Min. 2 sheets Max. 6 sheets Recommended print area Scanned area Max. !/8" (Max. 4.0 mm) Printable area Max. !/8" (Max. 4.0 mm) MultiPASS MP700, legal size: Max. #/8" (Max. 8.0 mm) Fax Model Color fax: Max. !/4" (Max. 6.0 mm) Max. !/4" (Max. 4.5 mm) Letter Legal A4 Max. !/4" (Max. 4.
Print specifications Printing method Paper handling Print media size and weight Recommended print media Print speed Print width Printing resolution Bubble jet on-demand Automatic feed p. 2-3 p. 2-3 • Black printing: Fast: 22 pages/minute Standard: 13.0 pages/minute • Color printing: Fast: 14 pages/minute Standard: 9.0 pages/minute (Based on Canon standard pattern) • Max. 8 in. (203.2 mm) • Borderless printing: 8 !/2 in. (216.0 mm) Max.
Fax Model Fax specifications Applicable line Compatibility Data compressing system Modem type Modem speed Public Switched Telephone Network (PSTN) G3 MH, MR, MMR, JBIG, JPEG Fax modem 33600/14400/9600/7200/4800/2400 bps Automatic fallback Transmission speed • Black & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting from memory (Based on ITU-T No.1 Chart, standard mode.) • Color: Approx. 1 minute/page at 33.
Scan specifications Compatibility Scanning speed TWAIN/WIA (Windows XP) • Black & white text/grayscale, 300 dpi: Min. 5.3 seconds/page (Letter size) • Color, 150 dpi: Min. 15.
Index Document cover 1-3 guides 1-3 loading 2-2 output slot 1-3 problems 2-1 removing jams 10-16, 10-17 requirements 2-1 tray 1-1, 1-3 Documentation 1-1 Enlarge/Reduce key 1-4 Envelopes 2-3 Exposure adjusting for copying 5-2 key 1-4 Fax key 1-4 Resolution.
Memory card 4-1 Inserting 4-2 problems using 10-12, 10-13 removing 4-2 MEMORY REFERENCE menu 11-6 Memory sending from machine 7-3 Menu key 1-4 Menus 11-2 to 11-8 . See also individual menu names Multi-purpose tray 1-1, 1-3 Nozzle check pattern, printing 9-4 Numeric keys 1-5 ON/OFF (1 sec.
problems removing 10-1 SPECIAL COPY menu 11-2 Speed dialing registering 7-4 to 7-6 using 7-6 Start key 1-5 Stop/Reset key 1-5 Symbols, entering 7-2 System requirements 1-2 Telephone line cord 1-1 Telephone line type setting from machine 7-1 Telephone problems 10-12 Tone key 1-5 Transparencies CF-102 2-3 Tray cover 1-3 T-Shirt Transfers TR-201 2-3 USER DATA menu 11-3 to 11-5 VIVID PHOTO PRINT menu 11-8 Index I Index I-3
I-4 Index
Canon U.S.A., Inc. Limited Warranty—U.S. Only The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the Canon brand computer peripheral product (the “product”) that you have purchased, when purchased and used in the United States. The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply.
You may obtain technical support* for your product as follows: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.
Index guides 1-3 loading 2-2 output slot 1-3 problems 2-1 removing jams 10-16, 10-17 requirements 2-1 tray 1-1, 1-3 Documentation 1-1 Enlarge/Reduce key 1-4 Envelopes 2-3 Exposure adjusting for copying 5-2 key 1-4 Fax key 1-4 Resolution.
removing 4-2 MEMORY REFERENCE menu 11-6 Memory sending from machine 7-3 Menu key 1-4 Menus 11-2 to 11-8 . See also individual menu names Multi-purpose tray 1-1, 1-3 Nozzle check pattern, printing 9-4 Numeric keys 1-5 ON/OFF (1 sec.
Speed dialing registering 7-4 to 7-6 using 7-6 Start key 1-5 Stop/Reset key 1-5 Symbols, entering 7-2 System requirements 1-2 Telephone line cord 1-1 Telephone line type setting from machine 7-1 Telephone problems 10-12 Tone key 1-5 Transparencies CF-102 2-3 Tray cover 1-3 T-Shirt Transfers TR-201 2-3 USER DATA menu 11-3 to 11-5 VIVID PHOTO PRINT menu 11-8 Index I Index I-3
1-4 Chapter 1
Quick Reference Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Australia Pty. Ltd. 1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Canon Deutschland GmbH Europark Fichtenhain A10, 47807 Krefeld, Germany Canon Europa N.V. Bovenkerkerweg 59-61 P.O. BOX 2262, 1180 EG Amstelveen, The Netherlands Canon France S.A.