CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON COMMUNICATION & IMAGE FRANCE S.A. 102, Avenue du Général de Gaulle 92257 La Garenne-Colombes cedex CANON (U.K.) LTD.
Preface Thank you for purchasing this Canon copier. This Operator’s Manual describes this copier, its functions, and its method of use. It also describes the precautions to be taken to ensure safe operation. Please read this manual thoroughly before operating this copier, in order to familiarize yourself with its capabilities, and to make the most of its many functions. After you finish reading this manual, store it in a safe place for future reference.
■ Symbols Used in This Operator’s Manual WARNING: Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machines safely, it is imperative to pay attention to these warnings. CAUTION: Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents Telephone Assistance / Supplies & Accessories ............................................ 4 1. Getting Started Safety Considerations ......................... 6 Handling Precautions ............................. 10 Installation Precautions .......................... 11 Transporting the Copier ......................... 12 Carrying the Copier by the Carrying Handle ...................... 12 Carrying the Copier by the Sides .......... 13 Transporting the Copier by Car .............
Telephone Assistance (USA) Supplies & Accessories If you need help with set-up, service or operation, call 1-800-828-4040. Call or visit your local retailer/dealer for genuine Canon supplies. You can also order genuine supplies and accessories for your PC Copier from Canon. Call us at: Canon Information Center in Canada Should service be necessary please call the following number for information regarding Personal Copier Authorized Service Facilities. Canon Canada Inc.
Getting Started 1 Getting Started 1 Safety Considerations ......................... 6 Handling Precautions ............................. 10 Installation Precautions .......................... 11 Transporting the Copier ......................... 12 Carrying the Copier by the Carrying Handle ...................... 12 Carrying the Copier by the Sides .......... 13 Transporting the Copier by Car ............. 14 Parts and Their Functions ...................... 15 Main Unit ..................................
Getting Started 1 Safety Considerations Installation WARNING Safety Considerations ● Do not install the copier near alcohol, paint thinner or other inflammable substances. If inflammable substances come into contact with electrical parts inside the copier, this may result in a fire or electrical shock.
Handling CAUTION ● Do not use power supplies with voltages other than 115V AC, as this may result in a fire or electrical shock. ● Insert the power plug completely into the socket, as failure to do so may result in a fire or electrical shock. ● Do not use power cords other than the provided power cord, as this may result in a fire or electrical shock. ● Leave sufficient space around the power plug so that it can be unplugged easily.
Getting Started ● Do not use highly flammable sprays near the copier. If gas from these sprays comes into contact with the electrical components inside the copier, this may result in a fire or electrical shock. 1 CAUTION Safety Considerations ● Do not drop paper clips, staples or other metal objects inside the copier. Also, do not spill water, liquids or flammable substances (alcohol, benzene, paint thinner, etc.) inside the copier.
● Do not throw used cartridges into open flames, as this may ignite the toner remaining inside the cartridges and result in burns or a fire. CAUTION ● There are some areas inside the copier which are subject to high voltages and high temperatures. Take adequate precaution when performing internal inspections, to avoid burns or electrical shock.
Getting Started 1 Handling Precautions Platen • Do not stack objects onto, or press down forcefully upon, the platen. • The maximum allowable load that can be placed on the cover is 4.4 lb. Handling Precautions Main Unit • Do not let paper clips, staples, or other foreign objects fall into the copier. Also be careful not to spill any liquids or flammable substances (such as paint thinner, benzene or rubbing alcohol) on the copier.
Copier performance is affected by environmental conditions. Please observe the following precautions when selecting a site to install the copier. Do not install the copier in front of a window that receives direct sunlight. Do not install the copier in a high temperature, high humidity location such as in front of a heater or humidifier. Avoid abrupt changes in temperature and humidity, such as those caused by proximity to a heater.
Getting Started 1 Transporting the Copier Please observe the following precautions when transporting this copier. • Before moving the copier, always turn the power OFF and unplug the copier from its power source. Transporting the Copier • Before moving the copier, be sure to disconnect the power cord from the copier. • If the copier will be subjected to any vibrations (e.g., when transporting long distances), remove the cartridge from the copier.
Make sure that the trays are set correctly under the disc on the platen cover. • Double check to make sure the trays are set correctly under the disc on the platen cover. • If transporting the copier over a long distance secure the platen cover with packing tape and remove the cartridge. (See p.14.) When transporting the copier take extra care not to subject it to vibrations or shock.
Getting Started Transporting the Copier by Car Place the copier on a stable surface (i.e., on the seat) inside the car. 1 Transporting the Copier REQUEST: • Remove the cartridge from the copier and place it in its original shipping box. Then secure the platen with packing tape. Finally place the copier in its original shipping box. • Do not leave the copier inside a car for long periods of time; the temperature inside a car can exceed the recommended extremes.
Getting Started Parts and Their Functions Up to 50 sheets of copy paper can be loaded in the multi-stack tray at a time. Main Unit 1 Platen Glass Top Cover Release Button (See pp. 22, 44 and 46.) Press to open the top cover. Left Cover (See p.45.) Open when removing jammed paper from the output area. Parts and Their Functions Platen Cover Multi-stack Tray Copy Tray Left Cover Release Button (See p. 45.) Press to open the left cover.
Getting Started 1 Paper Feed Guides Adjust to fit paper size. Top Cover Open when changing the cartridge, clearing paper jams or cleaning the roller. Parts and Their Functions Disk Power Cord Connector (rear right) Cartridge Paper Feeding Slot Multi-stack Tray Power Switch Exposure Recalibration Switch Slide up or down to adjust the copy exposure to one of three steps to accommodate dark, normal or light originals.
Getting Started Control Panel Error indications then then then A (Auto) Indicator Lights up when the Auto Exposure Control is selected. Exposure Adjustment Lever Slide to manually adjust the copy exposure setting (lightness/ darkness). AE A C 1 Parts and Their Functions Number of Copies/Error Message Indicator Shows the number of copies selected or any error messages. : Misfeed error / Load paper : Paper jam : Error : Error : Error Start Key Press to start copying.
Getting Started 1 Installing the Copier Installation Procedure Checking the Package Contents Installing the Copier Remove the copier and the accessories from the shipping box. Use the following checklist to make sure you have received all the necessary accessories included with your copier. Item Quantity Registration Card 1 Power Cord 1 Operator’s Manual 1 Cartridge 1 Muliti-stack tray 1 Copy tray 1 Before installing the copier be sure to check the safety of the power source.
Getting Started Rock the cartridge several times to the right and left at a 90° to evenly distribute the toner within the cartridge. Replacing and Storing Cartridges About the Cartridge 1 Return the platen to the center position. Plug the power cord into an electrical outlet. This copier is only designed for use with the power source shown on the marking label located on the back of the copier. If you are unsure of the power source, check with your local power company.
Getting Started 1 When to Replace the Cartridge Replacing and Storing Cartridges When light bands or white streaks appear on copies, then the toner in the cartridge has run low. Before it runs out completely be sure to purchase a replacement cartridge. Paper feeding direction Test your cartridge before replacing it. When your toner starts to run low, perform the following procedure to make sure all the toner is used.
Replacing Cartridges approx. 2,000 copies of an A4-size, standard original Canon E20 Cartridge: The term A4 denotes an original; on which the area covered with ink is 5% of the total area of an A4 sized sheet of paper. See the inside of the back cover of this manual for an example of an A4 sized page with 5% ink coverage. Before removing the cartridge be sure to turn the power switch OFF.
Getting Started Press the top cover release button to open the top cover so that it stands upright as shown. 1 Remove the new cartridge from its shipping bag. Replacing and Storing Cartridges Hold the cartridge level so that the side with the written instructions is facing upward. Rock the cartridge several times 90° to the right and left to evenly distribute the toner throughout the cartridge. Grip the end of the used cartridge and pull it out from the copier.
Close the top cover by pressing down firmly on the • The sealing tape grip is affixed to the end of the cartridge. Before pulling out the tape, be sure to peel it from the end of the cartridge. Then, pull the tape out slowly from the cartridge. • When replacement of the cartridge is finished be sure the cover is closed all the way. If not, the power may turn OFF when the copier is operated. WARNING: Never throw a used cartridge into a fire; doing so can result in an explosion.
Getting Started 1 Recycling used cartridges Replacing and Storing Cartridges Canon has instituted a worldwide recycling program for toner cartridges called “The Clean Earth Campaign”. This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use, to remanufacture new cartridges which, at the same time, keeps the environment cleaner by reducing landfill waste.
THE CANON CARTRIDGE RECYCLING PROGRAM The remaining “Clean Earth” initiatives are supported in the U.S. through sponsorships of the National Park Foundation, the National Wildlife Federation, and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada. Since its inception, The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into landfills or similar facilities.
Getting Started 1 U.S.A. CARTRIDGE RECYCLING PROGRAM PACKAGING The Clean Earth Campaign Option A: Single Box Return • Repackage the empty toner cartridge utilizing the wrapper and pulp mold endblocks from the new cartridge’s box. • Place the empty toner cartridge in the box from your new toner cartridge. Seal the box. Option B: Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Place as many cartridges as possible into one box.
Option B: UPS Drop off Take the shipment to participating UPS Center. By using either of the above methods of shipment, your used cartridge(s) will be forwarded to the Canon Cartridge Collection Center at no charge to you. For further information about the Clean Earth Campaign in the United States, please call: 1-800-OK-CANON 1 The Clean Earth Campaign Affix UPS authorized return label provided in this brochure. Residents of Alaska and Hawaii: Do not use UPS authorized return label.
Getting Started 1 CANADA PROGRAM The Clean Earth Campaign Option A: Single Box Return • Repackage the empty toner cartridge utilizing the wrapper and pulp mould endblocks from the new cartridge’s box. • Place the empty toner cartridge in the box from your new toner cartridge. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage.
Operating Procedure 2 Operating Procedure 2 Normal Copying ....................................... 30 Making 10 or more Continuous Copies (The F Mode) ..................................... 31 Positioning Originals .............................. 32 Adjusting the Copy Exposure ................ 32 About Copy Stock .................................. 34 Various Ways to Copy ............................. 35 Postcards, Transparencies and Other Stock ................................. 35 Making Two-sided Copies ..
Operating Procedure Normal Copying Use the following procedure when making normal copies. Place the copy paper into the multi-stack tray . (See “Setting copy paper” on p. 34.) When copying anything out of the standard mode, be sure to set the copy exposure and number of copies. The following is the standard mode: • Copy number = 1 (See “Making 10 or more Continuous Copies (The F Mode)” on p. 31.) • Copy exposure = automatic (See “Adjusting the Copy Exposure” on p. 32.
• If the copier will not be used for a long period of time, unplug the copier from its power source. • Press the one. • When you have finished copying, do not leave unused copy paper in the multi-stack tray. key to clear the copy quantity to Making 10 or more Continuous Copies (The F Mode) NOTICE: If the copier has not been used for a long period of time, before operation move the platen by hand to the right, left and back to the center.
Operating Procedure Positioning Originals To position originals accurately, use the guide plate located on the right side of the platen glass. • If your original conforms to a standard paper size (e.g., STMT or LTR), align the original between the appropriate paper size marks on the guide plate. LTR/STMT A4/A5 This copier comes with an automatic exposure control mode. When this mode is set the copier pre-scans the original and automatically adjusts the copy exposure to the most appropriate level.
When the auto exposure control mode fails to produce a clear copy due to an unusual original type, it may be necessary to adjust the copy exposure manually depending on the original. Darker Lighter Exposure recalibration switch The A indicator lamp will no longer be lit.
Operating Procedure 2 About Copy Stock Setting copy paper Place the copy paper into the multi-stack tray with the side of the paper to be copied facing upwards. When inserting the paper into the multi-stack tray, make sure the edges are even and then slide it into the copier as far as it will go. Normal Copying Suitable copy stock Storage of copy stock This copier can make copies onto copy paper, postcards, transparencies.
Postcards, Transparencies* and Other Stock Adjust the paper feed guides to fit the width of the copy stock. Press the NOTICE: When copying onto a folded card, align the center of the original with the ← mark on the guide plate and then align the flattened copy stock to match the ← as well. Finally, align the paper feeding guides to fit the stock size. • Copy transparencies one at a time and remove each transparency from the copy tray as it is copied to prevent transparencies from sticking.
Operating Procedure 2 If transparencies do not feed smoothly Sometimes transparencies may not feed easily into the copier after the key is pressed. When this happens, follow the procedure below. When the transparency begins to feed into the copier, let go of the sheets. After the transparency paper has disappeared into the copier, remove the copy paper by pulling it gently out from the paper feed slot. Making Two-sided Copies This copier can copy on both sides of copy stock.
3 21 NOTICE: • 16 to 32-lb bond paper can be used when making two-sided copies. • If the copy paper becomes curled during the first copy pass, smooth it flat before proceeding with the second copy. When copying thick books, large originals or three-dimensional objects, detach the platen cover as explained below to make it easier. MEMO: • If several sheets are placed into the multi-stack tray during two-sided copying, the leading edge of the back sides of the paper can become smeared with toner.
Operating Procedure Making Two-color Copies Holding the platen cover in the open position with your left hand, slide the top right corner forward with your right hand. Repeat for the opposite corner, and lift the platen cover away. Simply by changing the color of the cartridges, you can make colorful copies. The following procedure describes the process for making a black and blue twocolor copy. 2 Various Ways to Copy REQUEST: Position the original on the platen glass and press the key.
Position the original to be copied in black on the platen glass. Then make a copy. (See “Normal Copying”, on p. 30.) Position the original to be copied in blue on the platen glass in the same position that was used to copy the black original. • When making color copies, lighten the exposure manually to avoid the dark shading that often appears when color copies are made in the auto exposure mode.
Operating Procedure 2 NOTICE: • When copying in black and another color, always be sure to copy in black first. • When making two-color copies, 16 to 32-lb bond paper can be used. • Before inserting the cartridges, always rock each one left and right to evenly distribute the toner. • Take care to smooth out any curls in the copy paper that may develop while copying and recopying. Various Ways to Copy MEMO: • Cartridges come in black, red, blue, green and sepia.
Troubleshooting 3 Troubleshooting 3 When Error Indicators Appear ............... 42 When Flashes .................................. 42 When Letters or Numbers Light Up / Flash .................................................. 43 Clearing Paper Jams (When Flashes) ............................ 44 Cleaning the Paper Roller (When the Error Indicator flashes) ...................... 46 What to Do If You Suspect There is a Malfunction ........................ 48 Copy Image Problems ...........................
Troubleshooting When Error Indicators Appear When something unusual happens to the copier unit, or if there is a paper jam, an error indicator, letters and/or numbers will light up or flash in the error message indicator on the control panel. When 3 Flashes Error Message If flashes. Possible Remedy Possible Cause Paper jam. Remove the jammed paper. (See “Clearing Paper Jams”, on p. 44.
Troubleshooting When Letters or Numbers Light Up / Flash Indicator If lights up. If the power cuts off after then flash alternately. If then flash alternately. If then flash alternately. lights up. If paper jams occur often or if up frequently. lights Out of paper. Load the multi-stack tray. The paper in the multi-stack tray is not loaded correctly. Reload the paper properly. Something unusual has happened. Unplug the copier and contact your Canon authorized service representative.
Troubleshooting Clearing Paper Jams (When Flashes) Press the top cover release button and open the top cover of the copier. Close the left cover and the top cover. When a paper jam occurs, follow the procedure below to locate and remove the jam. 3 Align the platen with the sliding it to the left. mark by When Error Indicators Appear Check inside the copier for jammed paper. (See “Removing Jammed Paper”.) Open the left cover and check there as well, if necessary.
The situation of one paper jam may be different from that of another, so be sure to respond to each paper jam differently. • If the front edge of the jammed paper is visible inside the main unit, grip the paper with both hands and pull it gently out of the copier as shown. Troubleshooting Removing jammed paper • If neither edge of the jammed paper is visible, or if the paper is visible but cannot be reached by hand, close the top cover and pull the jammed paper free from the exit slot.
Troubleshooting 3 CAUTION: REQUEST: When Error Indicators Appear • There are some areas inside the copier which are subject to high voltages and temperatures. Take adequate precaution when performing internal inspections, to avoid burns or electrical shock. • Whenever there is a paper jam, even if you can see the jammed paper from the sides, be sure to open the top cover and remove the jammed paper from inside the copier rather than pulling it out from the sides.
Troubleshooting NOTICE: Press the top cover release button and open the cover completely. • Wait for the feeding roller to dry completely before copying. • Do not use any cleaning sprays to clean the feeding roller. Wipe clean the roller while turning it in the direction indicated by the arrows. Wipe the roller clean while turning it in the direction of the arrows.
Troubleshooting What to Do If You Suspect There is a Malfunction If you suspect there is a malfunction with your copier, before calling a service representative, check the list below to see if you can solve the problem yourself. Problem Copier will not operate. 3 What to Do If You Suspect There is a Malfunction Power will not turn ON / Power cuts off during copying. No copy image appears on copies. Possible Remedy Possible Cause The plug is not connected properly to the outlet.
Possible Remedy Possible Cause Use flat, unwrinkled copy paper. Pieces of paper remain jammed in the main unit. Remove the pieces of jammed paper. The feeding roller is dirty. Clean the feeding roller. (See p.46.) White streaks appear on copies. The toner in the cartridge is not evenly distributed. Evenly distribute the cartridge toner. (See p.50.) Black streaks appear on copies. The fiber lens is dirty. Clean the fiber lens. (See p. 50.) There is condensation in the main unit.
Troubleshooting Copy Image Problems If copies appear either too dark or too light and you can not get a clear copy, refer to the guidelines below. If Light Bands/ White Streaks Appear on Copies 3 Copy Image Problems This most often happens when the cartridge toner is low or not evenly distributed in the cartridge. To help distribute the toner in the cartridge, remove it from the copier and rock it several times to the left and right at a 90˚ angle.
MEMO: Clean the reverse side of the fiber lens. To clean, run a cotton swab lightly over the entire length of the lens several times. Open the top cover and remove the cartridge. (See “Replacing Cartridges”, on p.21.) • When cleaning the fiber lens be sure to use the flat type of cotton swab that is normally used for cleaning audio equipment. A round cotton swab will not fit into the groove properly.
Troubleshooting 3 52 03/ PC150-USA 52 5/11/04, 4:56 PM
Appendix A ppendix Cleaning the Copier ................................ 54 Routine Cleaning ................................... 55 Specifications .......................................... 56 Index ..........................................................
Appendix Cleaning the Copier Multi-stack Tray Platen Cover Cleaning the Copier Copy Tray Platen Glass (top and bottom) 54 03/ PC150-USA 54 5/11/04, 4:56 PM
Appendix Routine Cleaning To ensure optimum copy quality the platen glass, platen cover, copy tray and multi-stack tray should be cleaned on a regular basis. To clean these parts, wipe with a cloth dampened with water or a mild cleaning agent and then wipe with a soft dry cloth. CAUTION: Before cleaning the copier, turn the power switch OFF and unplug the copier from its power source. Failure to do so may result in a fire or electrical shock.
Appendix Specifications Item Type Platen Photoconductive Materials Copying System Developing System Fixing System Acceptable Originals Acceptable Copy Stock Copy Sizes Personal Desktop / Portable Moving Platen Organic Photosensitive Conductor Indirect Electrostatic Transfer System Toner Projection System Canon’s RAPID™ Fusing System Up to letter (81/2" ✕ 11"), books and three dimensional objects up to 4.
A E A (Auto) Indicator ( ) ...................................... 17, 33 Auto Power-OFF Feature ......................................... 31 Automatic Exposure Control Mode ............................ 32 E Error Indicator ....................................................... 43 Error Indications ................................................. 17, 43 Exit Slot .................................................................... 15 Exposure Adjustment Lever ...............................
Appendix P P Error Indicator ........................................... 17, 43, 46 Paper Feed Guides ............................................ 16, 30 Paper Feeding Slot .................................................. 16 Paper Jam Indicator ( ) ..................... 17, 18, 42, 44 Paper Roller ............................................................. 46 Platen ....................................................................... 10 Platen Cover ................................................
