Office All-In-One series Getting Started Read Me First Make sure to read this manual before using the machine. Please keep it in hand for future reference.
■ Sy m b o l s U s e d i n T h i s D o c u ment Prohibited actions. Instructions including important information. Informational notes. Operations that take some time to complete. Indicates operations in Windows. Indicates operations in Macintosh. In this guide, Windows 7 operating system is referred to as Windows 7 and Windows Vista operating system as Windows Vista. • Microsoft is a registered trademark of Microsoft Corporation.
This machine contains both printed manuals and on-screen manuals to be viewed on a computer. The on-screen manuals are included on the Setup CD-ROM and are installed during the software installation. P r i n t e d Manuals On-Screen Manuals • G e t t i n g S t a r t ed (this manual) •Network Setup Tr o u b l e s h o o t ing Describes how to set up and use your machine. Introduces the machine and its functions, the included manuals and application software.
■ Co n t e n t s 1 Check the Included Items.......................................................P.5 13 Use from Additional Computers..............................................P.56 2 Connect the Telephone Line...................................................P.6 14 Try Using the Machine...........................................................P.57 3 Turn the Power On.................................................................P.7 Try Copying....................................................
■ Ma c h i n e I ns t a l l a t i o n F l o w Network Connection USB Connection Software Installation P.21 - 27 Wireless Connection Wired Connection (when the machine is already connected to the network and you want to add computers from which to use the machine) Machine Preparation P.4 - 17 Fax Reception Setup P.18 - 20 Machine Wireless Setup P.21, 28 - 40 Machine Wired Setup P.21, 41 - 44 Software Installation P.56 P.45 - 55 Software Installation P.
■ De v i c e s R e q u i r e d f o r W i r e l ess/Wired Connection When using the machine over a wireless/wired connection, the following devices are required depending on the connection method. Wireless Connection Access point or wireless router A commercial access point or router that supports IEEE802.11b/g is required. Wired Connection Router, etc. Ethernet cable A commercial network device (router, etc.) and Ethernet cable are required.
Check the Included Items 1 Check that all the items shown below are included in the box. □ Preparation 1 Remove all orange tape and protective materials from the inside and outside of the machine. 2 The Print Head is placed inside of the Paper Output Tray (A). Open the Paper Output Tray and take it out.
Connect the Telephone Line 2 Do not turn the power on yet. 2 Only when connecting a telephone: 1 B To use the machine as a fax, a telephone line needs to be connected. This section describes the basic method of telephone line connection. 2 A For other connection methods, refer to the on-screen manual: Basic Guide. When not using as a fax: Go to "3 Turn the Power On" on page 7.
3 1 2 Turn the Power On B A • Do not install the machine where an object may fall on it. The object may fall inside the machine, resulting in malfunction. • Do not place any object on top of the machine. It may fall into the machine when opening covers, resulting in malfunction. Insert the power cord into the connector on the left side at the back of the machine and into the wall outlet. Press the ON button (B) to turn on the machine. • The machine may make some operating noises.
3 4 □ Turning the power off Be sure to follow the procedure below. 1. Press the ON button (A) to turn off the machine. 2. Make sure that all the lamps on the Operation Panel are not lit. C 1 E A 2 D Use the { or } button (C) on the Operation Panel to select the language for the LCD (Liquid Crystal Display) (D), then press the OK button. Make sure that the above screen is displayed and go to the next step.
Install the Print Head 4 1 2 3 D E F C D B G A Open the Paper Output Tray (A). Lift the Scanning Unit (Cover) (B) and fix it with the Scanning Unit Support (C). Close the Document Cover (D) and lift it with the Scanning Unit (Cover). Make sure that the Print Head Holder moves to the installation position. Go to the next page. • Do not touch the buttons or LCD (E) on the Operation Panel (F). May result in unintended operation.
4 5 6 I K J H Firmly lift the part (H) of the Print Head Lock Lever in the Print Head Holder until it stops. The Print Head Lock Lever may feel heavy. • Do not touch the inside of the Print Head Holder (I). The machine may not print properly if you touch it. 10 4 Install the Print Head Remove the Print Head from the silver package. Remove the orange protective cap. • Handle the Print Head carefully. Do not drop or apply excessive pressure to it.
7 8 Tilt the Print Head forward and set it in place as shown. • Do not knock the Print Head against the sides of the holder. • Install in a well-lit environment. Hold the Print Head Lock Lever firmly and lower it completely. • Once you have installed the Print Head, do not remove it unnecessarily. • If the Scanning Unit (Cover) is left open for more than 10 minutes, the Print Head Holder moves to the right. In this case, close and reopen the Scanning Unit (Cover).
Install the Ink Tanks 5 1 2 A C B D 1. Remove the orange tape completely. 2. Remove the protective film completely. 12 3 Hold the ink tank with the orange protective cap (A) pointing up while being careful not to block the L-shape air hole (B). Slowly twist the orange protective cap 90 degrees horizontally to remove it off. Do not push the sides of the ink tank. • Handle the ink tanks carefully. Do not drop or apply excessive pressure to them.
4 5 6 Tilt the ink tank, then insert it under the label and against the back end of the slot. Press the PUSH mark on the ink tank firmly until it clicks. Install all the other ink tanks in the same way according to the color order indicated on the label. Make sure that the color of the label matches the ink tank. When the installation is completed properly, the Ink lamp lights red. Make sure all the Ink lamps light red. • Install in a well-lit environment.
7 8 G E H F 1. Lift the Scanning Unit (Cover) (E) slightly. 2. Fold the Scanning Unit Support (F) towards the left. 3. Close the Scanning Unit (Cover). • Do not touch the buttons or LCD (G) on the Operation Panel (H). May result in unintended operation. Make sure that the LCD changes as shown in the illustration and go to the next step. Load plain paper in the Cassette by referring to “6 Load Paper” on page 15 and press the OK button. • It takes about 4 minutes before the LCD changes.
Load Paper 6 1 2 3 D A B C Close the Paper Output Tray (A). Pull out the Cassette (B). • The Cassette supports plain paper only. To load specialty paper including photo paper, refer from on page 17. Move the Paper Guides (C) and (D) to both edges.
4 5 6 7 2 E 1 Load plain paper. Load paper with the printing side facing down. Slide the Paper Guide to align with the actual size of the paper. The Paper Guide will click and stop when it aligns with the corresponding mark of paper size. A slight space between the Paper Guide and the paper stack is acceptable. 16 6 Load Paper Align the paper to the right side of the Cassette (1), and slide the Paper Guide against the left edge of the paper (2).
8 9 10 11 I F H G Prepare the Paper Support (F). 1. Open it. 2. Withdraw it upwards. 3. Tilt it back. Move the Paper Guides (G) to both edges. Load paper in the center of the Rear Tray (H). Slide the left and right Paper Guides against both edges of the paper. Load paper in portrait orientation with the printing side facing up. Make sure that the height of the paper stack does not exceed the line (I). • Load specialty paper including photo paper in the Rear Tray.
Set Up for Fax Reception 7 Read this section only when using the machine as a fax. If not using the machine as a fax, go to "8 Select Connection Method" on page 21. The following four modes are available for receiving faxes. Select a receive mode according to your needs. You can change the receive mode any time. Refer to the on-screen manual: Basic Guide. Intended Use • Want to use a telephone line for voice calls and faxes.
Responses to Calls in Each Mode TEL priority mode The telephone’s ringtone sounds. The fax is received automatically. The telephone’s ringtone sounds, then the machine’s ringtone sounds. Pick up the handset to answer the call. The fax is received automatically. The call cannot be answered. DRPD While the telephone's ringtone sounds, pick up the handset. When the fax reception starts, replace the handset.
1 2 A 3 B C Press the FAX button (A). The fax standby screen is displayed. 20 7 Set Up for Fax Reception Press the FUNCTION button (B), then use the { or } button (C) to select a receive mode. Press the OK button. The fax standby screen returns.
Select Connection Method 8 Intended Use Connection Method Device Required • Want to connect to a computer with a USB cable. USB Connection USB cable Go to "9 Install the Software (USB Connection)" on page 22. • Want to connect to computers without using cables. • Want to use from multiple computers. Go to "10 Wireless Setup" on page 28. Wireless Connection Access point or wireless router • Want to use from multiple computers. • Want to connect to a computer with an Ethernet cable.
Install the Software (USB Connection) 9 22 Do not connect the USB cable yet. □ If you connect the machine via USB cable before installing the software: For Windows 7 • To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer’s hard disk. The installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of application software to be installed.) 1.
1 2 A Press the ON button (A) to TURN OFF THE MACHINE. Turn on the computer, then insert the Setup CD-ROM into the CD-ROM drive. Operating noise may continue for up to 30 seconds until the machine turns off. If you are using Windows, the setup program starts automatically. • Do NOT connect the USB cable to the computer and the machine yet. If you have already connected the cable, disconnect it now.
3 Windows 7/Windows Vista Windows XP/Windows 2000 Click Run Msetup4.exe on the AutoPlay screen, then click Continue or Yes on the User Account Control dialog box. If the User Account Control dialog box reappears in following steps, click Continue or Yes. 3 Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. Enter your administrator name and password, then click OK. If the CD-ROM folder does not open automatically, double-click the CD-ROM icon on the desktop.
4 5 Click Easy Install. The drivers, application software, and on-screen manuals are installed all together. • If you want to select particular items to install, click Custom Install. For Windows 7/Windows Vista SP1 or later • You can install the XPS Printer Driver from Custom Install. When installing the XPS Printer Driver, select the MP Drivers at the same time. 6 Click Install. For Windows • To install Easy-WebPrint EX, you need to connect your computer to the internet at this stage.
Important Information for the Installation □ USB Port □ Necessary Information for the User Registration □ If the Extended Survey Program screen appears B When the Printer Connection screen appears, connect the machine to the computer with a USB cable. The USB Port is located on the right side at the back of the machine. The lower port is for USB. 26 9 Install the Software (USB Connection) The product serial number is required when registering the product.
7 8 Click Exit to complete the installation. For Windows: If Restart is displayed, follow the instruction to restart the computer. For Macintosh: Solution Menu starts automatically. For Macintosh: Click the icon on the Dock to start Solution Menu. Congratulations! Setup is complete. Proceed to page 57 for information regarding the Solution Menu and the on-screen manual or page 58 to start using the machine.
Wireless Setup 10 Before connecting the machine to the network, the computer needs to be connected to the network. Make sure that configuration of the computer and access point or router is complete. ■ Notes on Wireless Connection • The configuration, router functions, setup procedures and security settings of the network device vary depending on your system environment. For details, refer to your device's instruction manual or contact its manufacturer.
■ C h e c k t h e I n f o r m a t i on for Wireless Connection W ir e le ss S etup Using E asy S etup The following information is required to connect to your access point or router. Check your access point or router for the following information, then write it down. For details on how to check the following information, refer to the manual of your access point or router, or contact its manufacturer.
1 2 A 3 B D C Press the Setup button (A). The Setup menu screen is displayed. 30 10 Wireless Setup Use the [ or ] button (B) to select Wireless LAN setup, then press the OK button. Use the { or } button (C) to select Yes, then press the OK button. When wireless connection is enabled, the Wi-Fi lamp (D) lights blue.
4 5 6 E Select Easy setup, then press the OK button. Select the access point name you wrote down on page 29, then press the OK button. • If you are living in an apartment, nearby access points in use may be detected. When one of the above screens is displayed, enter the network key you wrote down on page 29 using the Numeric buttons (E), then press the OK button. If the above screen is not displayed, go to Press the . button to switch character entry modes.
7 8 9 F Make sure that the network key is correct, then press the OK button. When the above screen appears, press the OK button. Press the COPY button (F). The copy standby screen is displayed. The Setup menu screen returns. • If Failed to connect to the access point. appears, press the OK button, make sure that the network key is correct, then enter it again. If a connection still cannot be established, refer to the printed manual: Network Setup Troubleshooting.
W ir e le ss S et up U si ng WP S (Wi-Fi P rotected S etup) Read this section only when setting up a wireless connection by using the WPS (Wi-Fi Protected Setup). 1 2 A B If not using WPS, the following procedure is not necessary. Press the Setup button (A). The Setup menu screen is displayed. Use the [ or ] button (B) to select Wireless LAN setup, then press the OK button.
3 4 C When wireless connection is enabled, the Wi-Fi lamp (D) lights blue. 10 Wireless Setup 6 7 D Use the { or } button (C) to select Yes, then press the OK button. 34 5 Select Other setup, then press the OK button. Select WPS, then press the OK button. Select Push button method, then press the OK button. Press the OK button. • To use the PIN code method for setup, select PIN code method in , then press the OK button. Follow the on-screen instructions to operate the machine and access point.
8 9 10 E Press and hold the WPS button on the access point (for about 5 seconds), then press the OK button on the machine within 2 minutes. For details on the WPS button pressing, refer to the manual of your access point. The Wi-Fi lamp (blue) flashes while searching for or connecting to an access point. When the above screen appears, press the OK button. Press the COPY button (E). The copy standby screen is displayed. The Setup menu screen returns.
Wi r e le s s Se tu p Us in g W CN (Windows Connect Now) 36 Read this section only when setting up a wireless connection by using the WCN (Windows Connect Now) function of Windows 7/Windows Vista. If not using WCN, the following procedure is not necessary. 1 - A Windows Vista Windows 7 - (P.38) 1 2 3 From the Start menu of the Windows side, click Network. Click Add a wireless device on the menu. Click I want to add a wireless device or computer that is not on the list, using a USB flash drive.
4 5 6 7 Click Add the device or computer using a USB flash drive. From the list, select the network name (SSID), then click Next. Connect the USB flash drive to the computer, make sure that the drive name is displayed, then click Next. When the above screen appears, remove the USB flash drive from the computer, then click Close. • If the User Account Control dialog box appears, click Continue. If the same dialog box reappears in subsequent steps, click Continue. Go to on page 39.
1 38 - B Windows 7 1 2 3 4 Click Start > Control Panel > View network status and tasks > Manage wireless networks. Select the network name (SSID) from the list and right-click it, then select Properties. Select Copy this network profile to a USB flash drive. When the above screen appears, remove the USB flash drive from the computer, then click Close. 10 Wireless Setup Follow the on-screen instructions to connect the USB flash drive to the computer. Go to on page 39.
2 3 A 4 5 D B C Press the Setup button (A). The Setup menu screen is displayed. Use the [ or ] button (B) to select Wireless LAN setup, then press the OK button. Use the { or } button (C) to select Yes, then press the OK button. When wireless connection is enabled, the Wi-Fi lamp (D) lights blue. Select Other setup, then press the OK button.
6 7 8 9 F E Select WCN, then press the OK button. Connect the USB flash drive to the Direct Print Port (USB connector) (E) on the front right of the machine, then press the OK button. When the above screen appears, press the OK button, then remove the USB flash drive from the machine. Press the COPY button (F). The copy standby screen is displayed. The Setup menu screen returns.
Wired Setup 11 Before connecting the machine to the network, the computer needs to be connected to the network. Make sure that configuration of the computer and router is complete. ■ Notes on Wired Connection • The configuration, router functions, setup procedures and security settings of the network device vary depending on your system environment. For details, refer to your device's instruction manual or contact its manufacturer. • In an office setup, consult your network administrator.
1 2 C A B Remove the Cap (A), then connect a network device (router, etc.) with an Ethernet cable (B). 42 11 Wired Setup Press the Setup button (C). The Setup menu screen is displayed.
3 4 5 D D E Use the [ or ] button (D) to select Device settings, then press the OK button. Use the { or } button (E) to select LAN settings, then press the OK button. Select Change wireless/wired, then press the OK button.
6 7 F Select Wired LAN active, press the OK button. Press the COPY button (F). The LAN settings screen returns. The copy standby screen is displayed.
Install the S oftware Install the Software (Network Connection) 12 • To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to the computer’s hard disk. The installation process takes about 20 minutes. (The installation time varies depending on the computer environment or the number of application software to be installed.) • Screens are based on Windows Vista Ultimate and Mac OS X v.10.5.x.
1 2 Windows 7/Windows Vista Windows XP/Windows 2000 Click Run Msetup4.exe on the AutoPlay screen, then click Continue or Yes on the User Account Control dialog box. If the User Account Control dialog box reappears in following steps, click Continue or Yes. Turn on the computer, then insert the Setup CDROM into the CD-ROM drive. If you are using Windows, the setup program starts automatically.
3 4 Click Easy Install. The drivers, application software, and on-screen manuals are installed all together. • If you want to select particular items to install, click Custom Install. For Windows 7/Windows Vista SP1 or later Click Install. For Windows • To install Easy-WebPrint EX, you need to connect your computer to the internet at this stage. (Internet Explorer 7 or later is required.) If an internet connection is not available, it is also possible to install this software later.
5 Select Use the printer on network, then click Next. Follow any on-screen instructions to proceed with the software installation. 6 When the Printer Detection screen appears, click Next. • If the Printer Connection screen appears instead of the screen above, the connection method is not correctly selected in . − For Windows Click Cancel and start again from network in . , then be sure to select Use the printer on − For Macintosh Follow on-screen instructions and proceed with the installation.
7 When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next. When the Setup Completion dialog box appears, click Complete. • If the machine is not detected, Check Printer Settings dialog box is displayed. Refer to the printed manual: Network Setup Troubleshooting. Make sure there is no problem, then click Next again on the screen in .
In st al l t he S oftware (Registration) This section describes how to register the machine on a Macintosh computer. 50 1 □ Proceed to the section that relates to your operating system for further installation instructions. Mac OS X Windows users: read "Install the Software (Information)" on page 54. v.10.6.x v.10.5.x Go to on page 51. v.10.4.11 Go to on page 51. • The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
2 - A Mac OS X v.10.6.x/v.10.5.x Mac OS X v.10.4.11 - 2 - B Mac OS X v.10.4.11 1 1 2 Select Canon MX870 series and click Add. When the Printer List window appears, click Add. Click More Printers in the Printer Browser window. Go to on page 52. • When the You have no printers available. screen appears, click Add.
3 52 3 4 Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers, then click Add. Make sure that Canon MX870 series is added to the list of printers. 12 Install the Software (Network Connection) Go to . When the Register Printer and Scanner screen appears, click Register Scanner.
4 Select Canon MX870 series on the Scan-from-PC Settings screen, then click OK. 5 Click Next on the Register Printer and Scanner screen.
In s ta ll t he S oftware (Information) 1 54 Important Information for the Installation □ Necessary Information for the User Registration □ If the Extended Survey Program screen appears A Click Next. Follow any on-screen instructions to proceed with the software installation. 12 Install the Software (Network Connection) The product serial number is required when registering the product. The serial number is located inside the machine (as shown in the illustration).
2 3 Using the Machine from Additional Computers Now that the wireless/wired connection of the machine is complete, it can be used from additional computers on the same network. Install software including the drivers on the computer from which you want to use the machine. Other settings are not required. For the software installation procedure, refer to "12 Install the Software (Network Connection)" on page 45. Computer from which the machine can be used currently Click Exit to complete the installation.
Use from Additional Computers 13 If the machine is already connected to a wireless/wired connection, it can be used from additional computers on the same network. Computer from which the machine can be used currently To u s e f r o m a d d i t i o n a l c o m p u t e r s 1 2 Insert the Setup CD-ROM into the computer from which you want to use the machine. Follow the on-screen instructions to install the software. Additional computers on the same network Other settings are not required.
Try Using the Machine 14 U s e t h e Op e r a t i o n P a n e l o n t h e m a c h i n e t o p r i n t y o u r own items easily. Va r i o u s a p p l i c a t i o n s o f t w a r e a r e i n s t a l l e d o n t h e c o m p uter along with the d r i v e r s . Yo u c a n p r i n t c r e a t i v e i t e m s b y c o r r e c t i n g / e n h ancing photos using the application software.
2 Try Copying 1 1 2 C B D A Load A4 or Letter-sized plain paper into the Cassette (A). This section describes how to perform a standard copy. • For details, refer to "6 Load Paper" on page 15. 58 3 14 Try Using the Machine 1. Open the Paper Output Tray (B). 2. Open the Output Tray Extension (C). Open the Document Cover (D).
4 5 E G H I F Place the document face-down and align it with the Alignment Mark (E). • Do not place objects weighing 4.4 lb / 2.0 kg or more on the Platen Glass (F), or do not apply pressure to the document by pressing on it with a force exceeding 4.4 lb / 2.0 kg. The scanner may malfunction or the glass may break. Close the Document Cover, press the COPY button (G), then press the Black button (H) or the Color button (I). Copying will start. Remove the document after printing.
P r in t P hotos from a Computer 1 2 3 4 A C B Load 4" x 6" size photo paper in the Rear Tray (A) in portrait orientation with the printing side facing up. Make sure that the Paper Output Tray (B) and the Output Tray Extension (C) are open. This section explains how to print borderless photos using 4" x 6" size Photo Paper Plus Glossy II. Start Solution Menu from the Canon Solution Menu icon on the desktop (Windows) or on the Dock (Macintosh), then click One-Click to Photo Print.
2 1 A S end Faxes C D B Press the FAX button (A). The fax standby screen is displayed. This section explains how to send a fax in black and white from the ADF (Auto Document Feeder) (B). Open the Document Tray (C), then move the Document Guides (D) to both edges. • For details on supported documents and settings for image quality, density (brightness), etc., refer to the on-screen manual: Basic Guide. • Make sure that the telephone line type is set correctly.
3 4 5 E F Insert the document until a beep sounds, then slide the left and right Document Guides against both ends of the document. • Place the document face-up. Use the Numeric buttons (E) to enter the fax number. Press the Black button (F). The fax is sent. • For details on sender information, refer to "Specifying the Basic Settings for Faxing" in the on-screen manual: Basic Guide. • When the machine is ready for faxing, the Black button and Color button light up.
Specifications 15 Scan Specifications General Specifications Printing resolution (dpi) Interface 9600* (horizontal) X 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. USB Port: Hi-Speed USB *1 Scanner driver Maximum scanning size Scanning resolution Direct Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive Gradation (Input/ Output) LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless LAN: IEEE802.11b/IEEE802.
Network Specifications Communication protocol Wireless LAN Wired LAN Supported Standards: IEEE802.11g/IEEE802.11b Transfer speed: IEEE802.11g: 6/9/12/18/24/36/48/54 Mbps IEEE802.11b: 1/2/5.5/11 Mbps Frequency bandwidth *1: 2.412-2.462GHz or 2.412GHz-2.472GHz Channel *1: 1-11 or 1-13 Communication distance: Indoors 50 m *2 Security: Encryption by WPA-PSK, WPA2-PSK, or WEP (64/128 bits), and access control by passwords *1 Frequency bandwidth and available channels differ depending on country or region.
Getting Help from Canon Email Tech Support — www.usa.canon.com/support Toll-Free Tech Support— 1-800-OK-CANON This option provides live telephone technical support, free of service charges, Monday-Friday (excluding holidays), during the warranty period. Telephone Device for the Deaf (TDD) support is available at 1-866-251-3752. Ordering Information The following ink tanks are compatible with this machine.