G1000 series Online Manual Printer Functions Overview Printing Troubleshooting English
Contents Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Printing Photos from a Computer. . . . . .
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Media Types You Can Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Displaying the Print Results before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Editing the Print Document or Reprinting from the Print History. . . . . . . . . . . . . . . . . . . . . .
Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Settings on Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Settings on Client PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 Message Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 "The printer is performing another operation" Appears on Computer Screen. . . . . .
6800. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364 6801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365 6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366 6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
3. Grant of Patent License.
appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8. Limitation of Liability.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important • This function may not be available in some countries/regions. Note • The displayed screen may vary.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Using the Printer Printing Photos from a Computer 20
Printing Photos from a Computer This section describes how to print photos with My Image Garden. This section uses windows displayed when the Windows 8.1 operating system (hereinafter referred to as Windows 8.1) is used. 1. Open the paper support (A). 2. Pull out the paper output tray (B), then open the output tray extension (C). 3. Load paper vertically WITH THE PRINT SIDE FACING YOU. 4. Align the paper guides (D) with the paper width. 5. Click the My Image Garden icon (E) in Quick Menu.
Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 6. Click the Photo Print icon (F). 7. Click the folder (G) with photos you want to print. 8. Click the photos (H) you want to print. For Windows: To select two or more photos at a time, click photos while pressing the Ctrl key. For Mac OS: To select two or more photos at a time, click photos while pressing the command key. 9. Click Print (I).
10. Specify the number of copies, your printer name, media type, etc. (J). 11. Click Print (K). For Mac OS: Click OK when the confirmation message appears, then click Print. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways.
Printer Functions Print Photos Easily Using My Image Garden 24
Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person. This also allows you to find the target photos easily when you search for them later on.
Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to the following for details.
Handling Paper, Ink Tanks, etc.
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes 28
Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), Square 5" x 5" (13 x 13 cm), or Card 2.17" x 3.58" (55 x 91 mm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
4. Slide the paper guides (D) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU. 5. Slide the paper guides (D) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) can cause paper jams.
Note • Do not load sheets of paper higher than the load limit mark (G). Note • When printing, select the size and type of the loaded paper on the print settings screen of the printer driver.
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. • Envelopes with an embossed or treated surface • Envelopes with a double flap • Envelopes whose gummed flaps are already moistened and adhesive 1. Prepare envelopes.
4. Slide the paper guides (D) to open them, and load the envelopes in the center of the rear tray WITH THE ADDRESS SIDE FACING YOU. The folded flap of the envelope will be faced down on the left side. Up to 10 envelopes can be loaded at a time. 5. Slide the paper guides (D) to align them with both sides of envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
Note • Do not load envelopes higher than the load limit mark (G). Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status 35
Refilling Ink Tanks Check the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near the lower limit line (A), refill the ink tank. Note • If the function for notifying the remaining ink level (remaining ink level notification function) is enabled, the Alarm lamp inform you of the error when a remaining ink error occurs. Count the number of flashes and take appropriate action.
Important • Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction. • Do not touch tubes or other parts inside the printer. 3. Open ink tank cover. To refill the black ink tank, open the left ink tank cover (C). To refill color ink tanks, open the right ink tank cover (D). 4. Grab and remove the tank cap (E) of the ink tank to be refilled. Place the removed tank cap on the upper tank cap holder (F).
Important • Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when removing it. 5. Take a new ink bottle out of its package. 6. Hold the ink bottle upright and twist the bottle cap (G) to remove.
Important • When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle as shown in the figure above. If you push the sides of the ink bottle, ink will spatter. • Do not shake the ink bottle. Ink may spatter when opening the cap. • Even if the ink bottle is dented, the ink contained in the bottle can still be used without problem. 7. Refill the ink tank. Aligning the nozzle of the ink bottle with the bottle guide (H) on the printer, insert the nozzle into the inlet (I).
Note • When inserting the tank cap, be careful not to twist the tank cap rubber. 9. Close the ink tank cover. Important • If you cannot properly close the ink tank cover, check if you forgot to insert any tank caps of the ink tanks. If the tank cap is left on the tank cap holder, the ink tank cover cannot be closed. 10. Lift the top cover once, and then close it gently. Note • If the remaining ink level notification function is enabled, the Alarm lamp is lit when ink runs out.
• To disable the remaining ink level notification function Press down and immediately release the RESUME/CANCEL button. The Alarm lamp goes off and the remaining ink level notification function is disabled. • You can also set the remaining ink level notification function or reset the remaining ink level counter from your computer.
Note • Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When an ink tank is out of ink, promptly refill it.
Checking Ink Status Check ink status with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note • To check the remaining ink level, visually inspect the remaining ink in the ink tank.
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning 44
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head 45
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause cartridge problems. Note • Check the remaining ink level. If the ink level is low, take appropriate action. Checking Ink Status • If the Alarm lamp is on or flashing, see An Error Occurs.
Step4 Clean the print head deeply. From the computer Cleaning the Print Heads (Windows) Cleaning the Print Heads (Mac OS) Note • If problem is not resolved after performing print head deep cleaning, perform system cleaning from a computer. Cleaning the Print Heads (Windows) Cleaning the Print Heads (Mac OS) If the problem is still not resolved, the print head may be damaged. Contact the service center.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill any ink tanks that are low. You need to prepare: a single sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a single sheet of A4 or Letter-sized plain paper in the rear tray. 3.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in pattern A or horizontal white streaks in pattern B. If there are missing lines in pattern A: Cleaning the print head is required. C: Good D: Bad (lines are missing) If there are horizontal white streaks in pattern B: Cleaning the print head is required.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1. Make sure that the power is turned on. 2. Hold down the RESUME/CANCEL button until the POWER lamp flashes once, then release it immediately. The printer starts cleaning the print head.
Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Cleaning the Paper Feed Rollers Aligning the Print Head Position Printing a Nozzle Check Pattern Cleaning Inside the Printer 51
Cleaning the Print Heads The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. If you perform deep cleaning and the condition still does not improve, perform system cleaning. The procedure for cleaning is as follows: Cleaning 1. Open the printer driver setup window 2.
1. Open the printer driver setup window 2. Click Deep Cleaning on the Maintenance tab When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. 4.
4. Complete system cleaning The Nozzle Check dialog box opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary.
Cleaning the Paper Feed Rollers Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the printer Remove all sheets of paper from the rear tray. 2. Open the printer driver setup window 3. Click Roller Cleaning on the Maintenance tab The confirmation message appears. 4.
Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. The procedure for performing print head alignment is as follows: Note • If you are adjusting the head position while the software is being installed from the Setup CD-ROM, start from Step 3. Print Head Alignment 1. Open the printer driver setup window 2. Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens. 3.
When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes 6.
When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Open the printer driver setup window 2. Click Nozzle Check on the Maintenance tab The Nozzle Check dialog box opens.
Cleaning Inside the Printer Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Open the printer driver setup window 2. Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens. 3.
Cleaning Cleaning the Exterior of the Printer Cleaning the Inside of the Printer (Bottom Plate Cleaning) You can clean the paper feed roller from your computer.
Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a single sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on and remove any paper from the rear tray. 2.
Overview Safety Safety Precautions Regulatory Information Main Components and Their Use Main Components Power Supply Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Initializing the Printer Settings Ensuring Optimal Printing Results Ink Tips Printing Tips Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Keeping Print Quality High Transporting Your Printer Legal Limitations on U
Safety Safety Precautions Regulatory Information 66
Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specification. • Do not place the printer on a thick rug or carpet. • Do not place the printer with its back attached to the wall.
Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10432 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canoneurope.com/weee. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen, IJsland en Liechtenstein) Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur (EEA).
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics (AEE).
pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf. direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national lovgivning.
Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein) Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr).
kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av WEEE-produkter, se www.canon-europe.com/weee. Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko) Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do sběrného místa, např.
Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar sadzīves atkritumiem.
podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци, съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство.
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi (2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za recikliranje.
Paper types This product can be used to print on both recycled and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a lower environmental footprint for your printing needs.
Main Components and Their Use Main Components Power Supply 80
Main Components Front View Rear View Inside View 81
Front View (1) top cover Open to refill ink tanks or to remove jammed paper inside the printer. (2) paper support Open to load paper in the rear tray. (3) paper guides Align with both sides of the paper stack. (4) rear tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Plain Paper / Photo Paper Loading Envelopes (5) paper output tray Printed paper is ejected. Open before printing.
(7) POWER lamp Lights after flashing when the power is turned on. Note • You can check the status of the printer by the POWER and Alarm lamps. • • • • • POWER lamp is off: The power is off. POWER lamp lights: The printer is ready to print. POWER lamp flashes: The printer is getting ready to print, or printing is in progress. Alarm lamp flashes: An error has occurred and the printer is not ready to print.
Rear View (1) USB port Plug in the USB cable to connect the printer with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while printing. (2) power cord connector Plug in the supplied power cord.
Inside View (1) ink tank covers Open to refill ink tanks. (2) ink tanks The black ink tank is on the right, and the color ink tanks (cyan, magenta, and yellow) are on the left. If any ink levels are low, refill the low tanks. (3) cartridge holder Install the cartridge here. Note • For details on refilling ink tanks, see Refilling Ink Tanks.
Power Supply Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 86
Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer.
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If the Alarm lamp lights up or flashes, see An Error Occurs. • You can set the printer to automatically turn on when a print operation is performed from a computer. This feature is set to off by default.
Note • You can set the printer to automatically turn off when no print jobs are sent to the printer for a certain interval. This feature is set to on by default.
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • • • • • The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the printer off. 2. Confirm that the POWER lamp is off. 3. Unplug the power cord.
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Initializing the Printer Settings 92
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Changing the remaining ink level notification setting Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 93
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box opens. Note • When you use the XPS printer driver, the functions available to you are different.
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK. In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings. Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item.
Changing the remaining ink level notification setting From the printer driver, you can switch the remaining ink level notification setting and reset the remaining ink level count. This section describes the procedure for changing the remaining ink level notification setting. Remaining Ink Notification Settings 1. Open the printer driver setup window 2. Check that the printer is on, and on the Maintenance tab, click Remaining Ink Notification Settings.
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Open the printer driver setup window 2. Execute power off Click Power Off on the Maintenance tab. When the confirmation message appears, click OK.
Click OK. When the confirmation message appears, click OK. The Maintenance tab is displayed again. The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure. Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline" is displayed.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1. Open the printer driver setup window 2. Click Quiet Settings on the Maintenance tab The Quiet Settings dialog box opens.
Note • The effects of the quiet mode may be less depending on the print quality settings.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance tab The Custom Settings dialog box opens.
Initializing Printer Settings You can initialize the printer settings. To initialize the printer settings, press and hold the RESUME/CANCEL button and release it when the POWER lamp flashes 15 times. All the printer settings are initialized. After initializing the printer, perform setup again as necessary.
Ensuring Optimal Printing Results Ink Tips Printing Tips Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Keeping Print Quality High Transporting Your Printer 104
Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles to ensure the printer is print-ready. Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets of bottles. To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
Printing Tips Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the printer smeared with ink? After printing large quantities of paper or performing borderless printing, the area where papers go through may get smeared with ink. Clean the inside of your printer with Bottom Plate Cleaning.
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Are Unsatisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the printer and you may not be able to continue to print. Press the RESUME/CANCEL button to cancel printing.
Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paintstick, or bleed if water or sweat comes in contact with the printed area.
Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • You cannot take ink out of ink tanks. • Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the tank cap properly. • Do not tilt the printer. Ink may leak. • Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as the printer may be damaged and ink in the printer may leak.
5. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer. 6. Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in the plastic bag. 7. Attach the protective material to the printer when packing the printer in the box.
Legal Restrictions on Printing It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB * * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. Print width 8 inches/203.2 mm (for Borderless Printing: 8.
Minimum System Requirements Conform to the operating system's requirements when higher than those given here. Windows Operating System Windows 10, Windows 8.1*, Windows 8 Windows 7, Windows 7 SP1 Windows Vista SP2 Windows XP SP3 32-bit only * Windows 8.1 includes Windows 8.1 Update. Hard Disk Space 3.1 GB Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Mac OS Operating System OS X v10.7.5 - OS X v10.
Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 116
Media Types You Can Use To get the best printing result, choose paper suitable for printing. Canon provides various types of paper suitable for documents as well as paper suitable for photos or illustrations. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper) • Envelopes Canon genuine papers The Model Number of Canon genuine paper is shown in brackets.
• • • • • Legal A5 A4 B5 KG/4"x6"(10x15) • 2L/5"x7"(13x18) • 8"x10"(20x25cm) • L(89x127mm) • Square 5"x5" 13x13cm • Hagaki • Hagaki 2 • Envelope Com 10 • Envelope DL • Nagagata 3 • Nagagata 4 • Yougata 4 • Yougata 6 • Card 2.17"x3.58" 55x91mm Non-standard sizes: You can print on non-standard size paper within the following ranges. • Minimum size: 2.17 x 3.50 inches (55.0 x 89.0 mm) • Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) Paper Weight You can use paper in the following weight range.
Paper Load Limit Commercially Available Papers Media Name Rear Tray Plain Paper (including recycled paper)*1 Envelopes Paper Output Tray Approx. 100 sheets Approx.
20 sheets: 4" x 6" (10 x 15 cm) Paper for printing business documents: Media Name Rear Tray High Resolution Paper 80 sheets Paper Output Tray 50 sheets *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half.
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 122
Printing Area To ensure the best print quality, the printer allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision. Note • By selecting Borderless Printing option, you can make prints with no margins.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.95 inches (141.2 x 202.0 mm) A4 8.00 x 11.38 inches (203.2 x 289.0 mm) B5 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.69 inches (120.2 x 169.8 mm) 8" x 10" (20 x 25 cm) 7.73 x 9.69 inches (196.4 x 246.0 mm) Square 5" x 5" (13 x 13 cm) 4.53 x 4.53 inches (115.0 x 115.0 mm) Card 2.17" x 3.58" (55 x 91 mm) 1.89 x 3.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.23 inches (31.2 mm) B: 1.28 inches (32.5 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 4.06 x 7.20 inches (103.2 x 183.0 mm) Envelope Com 10 3.85 x 8.04 inches (97.9 x 204.3 mm) Recommended printing area C: 0.31 inch (8.0 mm) D: 1.14 inches (29.0 mm) E: 0.13 inch (3.4 mm) F: 0.13 inch (3.
Administrator Password Depending on the printer you are using, an administrator password is specified at the time of purchase. The password is either "canon" or the printer serial number if it is specified. Model whose administrator password is specified as "canon": • The administrator password is specified as "canon" for the models below.
Authentication Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important • A message to warn you that the identification information is not verified may be displayed depending on the printer you are using. • For security reasons, we recommend you change the password. Note • Use an OS or web browser below to use Remote UI.
Where Serial Number Is Located The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). Example: Note • The printer serial number is written on the warranty. • Depending on the printer you are using, you can check the serial number by printing out the network setting information of the printer. For more on printing, search for "NR044" on your printer's Online Manual and see the instructions shown.
List of Function for Each Model See below to check the models you can/cannot use the card slot via a network.
MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series / G series Model name Using the card slot via a network MX series No card slot MB series No card slot E series No card slot P series No card slot iP series No card slot iX series No card slot iB series No card slot PRO series No card slot G series No card slot 131
Printing Printing from Computer 132
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software 133
Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Sharing the Printer on a Network 134
Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. 1. Check that the printer is turned on 2. Load paper on the printer 3. Open the printer driver setup window 4. Select a frequently used profile In Commonly Used Settings on the Quick Setup tab, select a printing profile suited for the purpose.
Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose.
Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. • In the Commonly Used Settings window, click Save... to register the specified settings.
Paper Settings on the Printer Driver When you use this printer, selecting a media type that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer. Canon genuine papers (Document Printing) Media name Media Type in the printer driver Canon Red Label Superior Plain Paper Canon Océ Office Colour Paper Plain Paper Canon genuine papers (Photo Printing) Media name
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Ed
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
• Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. When you want to change the setting, select from the list. 3. Set the margin width If necessary, click Specify Margin...
Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important • Stapling Side and Specify Margin...
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
When you are not satisfied with the result of borderless printing, reduce the amount of extension. The extension amount decreases as the Amount of Extension slider is moved to the left. Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
• Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale.
Important • When the application software which you used to create the original has the scaled printing function, configure the settings on your application software. You do not need to configure the same setting in the printer driver. Note • Selecting Scaled changes the printable area of the document.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver. 3.
Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1. Open the printer driver setup window 2. Set tiling/poster printing Select Tiling/Poster from the Page Layout list on the Page Setup tab.
4. Set the number of image divisions and the pages to be printed If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
In the settings preview on the left of the Page Setup tab, click the pages that do not need to be printed. The pages that were clicked are deleted, and only the pages to be printed are displayed. Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed.
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. The procedure for performing booklet printing is as follows: 1. Open the printer driver setup window 2. Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab.
Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width. The specified width from the center of the sheet becomes the margin width for one page. Page Border To print a page border around each document page, check the check box. 5. Complete the setup Click OK on the Page Setup tab.
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4.
6. Complete the setup Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side. Important • When a media type other than Plain Paper is selected from Media Type on the Main tab, Duplex Printing (Manual) appears grayed out and is unavailable.
Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
Note • With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and only the stamp function can be used. 3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK. Define Stamp... button To change the stamp text, bitmap, or position, click this.
Check the Background check box, and select the background to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the background details If necessary, complete the following settings, and then click OK. Select Background... button To use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5.
Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1. Open the printer driver setup window 2. Click Stamp/Background... (Stamp...
3. Click Define Stamp... The Stamp Settings dialog box opens. 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings. You can select the color of the stamp by clicking Select Color.... ◦ For Bitmap, click Select File... and select the bitmap file (.
Click the Save settings tab and enter a title in the Title box, and then click Save. Click OK when the confirmation message appears. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title. 6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1.
Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background. An unnecessary background can be deleted. The procedure for registering image data to be used as a background is as follows: Registering New Background 1. Open the printer driver setup window 2.
3. Click Select Background... The Background Settings dialog box opens. 4. Select the image data to be registered to the background Click Select File.... Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position.
Select the Background check box in the Stamp/Background dialog box. Then from the list, select the title of the background you want to change. 2. Click Select Background... The Background Settings dialog box opens. 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save.
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: 1. Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed, select Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48", and then click OK. 5.
Click OK. When you execute print, the information is printed on the envelope. Important • When you execute envelope printing, guide messages are displayed. To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Printing on Postcards This section describes the procedure for postcard printing. 1. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Hagaki A, Ink Jet Hagaki, Hagaki K, or Hagaki. Important • This printer cannot print on postcards that have photos or stickers attached.
guide messages to be displayed. To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting. • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.
Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the paper size Select Custom... for Page Size on the Page Setup tab. The Custom Paper Size dialog box opens. 3.
Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values. • Printing may be disabled depending on the size of the specified user-defined media.
Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
Editing and Printing a Print Document When printing multiple documents or pages, you can combine documents, change the print sequence of the documents or pages, or delete documents or pages. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4.
the pages to be recovered from among the displayed thumbnail pages. Then from the Edit menu chose Pages and then Restore Page. After editing the print documents or print pages, you can change the print settings on the Page Information, Layout and Manual Color Adjustment tabs as necessary. Important • To display the multiple documents in the list, open the preview and execute print again.
Related Topic Displaying the Print Results before Printing 181
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) 182
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set.... The Custom dialog box opens. 3. Setting the print quality level Drag the slider bar to select the print quality level and click OK. 4. Complete the setup Click OK on the Main tab.
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 184
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set grayscale printing Check the Grayscale Printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome.
Note • During Grayscale Printing, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data. When you want to print by using the color space (sRGB) of the image data effectively, select ICM (ICC Profile Matching).
Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile to be used. None The printer driver does not perform color correction. Select this value when you are specifying an individually created printing ICC profile in an application software to print data. 4. Complete the setup Click OK on the Main tab.
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1.
Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 191
Printing with ICC Profiles When the image data has a specified input ICC profile, you can print by using the color space (sRGB) of the data effectively. The printer driver setting procedure varies depending on the application software used to print.
If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, Intensity, and Contrast settings, and then click OK. 5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data.
If necessary, click Color Adjustment tab, and adjust Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
3. Adjust color balance There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the color balance while looking at the pattern. 1. Open the printer driver setup window 2.
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
Color Variation Between Instances Set the amount of color change between neighboring patterns. Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the color balance that you set is the center value. 6.
Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed.
Select Light, Normal, or Dark for Brightness, and click OK. The current settings are displayed in the settings preview on the left side of the printer driver. 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness.
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast.
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern. 1. Open the printer driver setup window 2.
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected. Amount of Pattern Instances Select Largest, Large, or Small to set the number of patterns to be printed.
5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6. Adjusting the intensity/contrast Look at the print results and select the image that you like best.
Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver) 211
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1. Select the command that you perform printing on the application software In general, select Print on the File menu to open the Print dialog box. 2.
Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar. Click the button of the status monitor displayed on the task bar.
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type settings. When you want to display a preview before printing, open the printer driver setup window, click the Main tab, and check the Preview before printing check box.
Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Display the Canon IJ Status Monitor Click the icon of the Canon IJ Status Monitor displayed on the task bar. The Canon IJ Status Monitor appears. 2.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled. In this case, use the copies setting in the Print dialog box of the application software.
3. 4. 5. 6. 7. Set the Page Layout that you want, and then click OK to close the window. Without starting printing, close the Print dialog box. Open Word's Print dialog box again. Open the printer driver setup window and click OK. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box.
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 219
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Envelope If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In the Envelope Size Setting dialog box, select the size of the envelope to be used.
2-on-1 Printing Prints two pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page Order. 4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify....
Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application. Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction. This is the default setting.
Important • If you log on with a different user name, the settings that were set when this function was enabled are not reflected in the print settings. • If a setting was specified on the application software, it has priority. Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default values (factory settings).
Save the copies setting Saves the Copies setting to the printing profile in Commonly Used Settings. To apply the saved copies setting when the printing profile is selected, check this check box. If this check box is unchecked, the copies setting is not saved, and consequently the Copies setting is not applied when the printing profile is selected. Instead the printer prints with the copies setting specified with the application software.
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. Media Type Selects a type of printing paper. Select a media type that matches the paper that is loaded in the printer.
Draft This setting is appropriate for test printing. Custom Select this when you want to set the printing quality level individually. Set... Select Custom for Print Quality to enable this button. Open the Custom dialog box. You can then individually set the print quality level. Color/Intensity Selects color adjustment method. Auto Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast, and so on are adjusted automatically.
Important • Certain print quality levels cannot be selected depending on the settings of Media Type. Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab.
Intensity Adjusts the overall intensity of your print. Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Contrast Adjusts the contrast between light and dark in the image to be printed. Moving the slider to the right increases the contrast, moving the slider to the left decreases the contrast.
Note • Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected. • The setting preview on the Main tab displays an image that allows you to check the overall layout. Largest Cyan/Magenta/Yellow 37 Intensity/Contrast 49 Large Cyan/Magenta/Yellow 19 Intensity/Contrast 25 Small Cyan/Magenta/Yellow 7 Intensity/Contrast 9 Color Variation Between Instances Sets the amount of color change between neighboring patterns. Select from Large, Medium, and Small.
Input Profile Specifies the input profile to be used when you select ICM (ICC Profile Matching) for Color Correction. Standard The standard printer profile (sRGB), which supports the color space of ICM, is used. This is the default setting. Note • In the XPS printer driver, ICM has become ICC Profile Matching.
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. Page Size Selects a page size.
Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer. The default setting is Same as Page Size to perform normal-sized printing.
Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Specify... Opens the Tiling/Poster Printing dialog box. Click this button to set details on tiling/poster printing.
Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled. Print Options...
Page Border Prints a page border line around each document page. Check this check box to print the page border line. Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin.
Disable the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software. When the information in the color profile set on the application software is output to the printer driver, the print result may contain unexpected colors. If this happens, checking this check box may resolve the problem.
Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data. Depending on the application software being used, the image data may be cut off or may not be printed properly. In such cases, select On. If you will not be using this function, select Off. Important • When using this function, the print quality may drop depending on the print data.
Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp. Note • You can use Print semitransparent stamp only with the XPS printer driver. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages. Check the Stamp check box to enable this. Check this check box to print a stamp on the first page only.
Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border. Color/Select Color... Shows the current color for the stamp. To select a different color, click Select Color... to open the Color dialog box, and select or create a color you wish to use as a stamp.
Note • Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab. Note • Click Defaults to set the stamp position to Center and the orientation to 0. Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created. Up to 64 characters can be entered. Note • Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
intensity. To print the background at the original bitmap intensity, move the slider to the rightmost position. Note • Depending on the type of printer driver you are using and the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle. Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background.
Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high. Deep Cleaning Performs deep cleaning. Perform deep cleaning when two cleaning attempts do not resolve the print head problem.
System Cleaning Performs system cleaning. Execute this function if the status does not improve even after deep cleaning is performed. System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore execute system cleaning only when necessary. Important • If System Cleaning is run when the remaining ink level is insufficient, it may cause a failure.
Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or if a specific color fails to print, even though all ink levels are sufficiently high. Remaining Ink Notification Settings Displays the Remaining Ink Notification Settings dialog box. Run this function to switch the remaining ink level notification setting and to reset the remaining ink level count.
Quiet Settings Opens the Quiet Settings dialog box. Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer. This mode comes in handy when the operating noise of the printer becomes a concern, such when printing at night. Perform this operation when you want to change the quiet mode setting.
Initial Check Items (System Cleaning) Before running System Cleaning, check that the printer power is on. Then check the following items: • When you ran Nozzle Check, were there areas where the print was smeared or unprinted areas? • Did the condition not improve even after Deep Cleaning was run? • Are the remaining ink levels insufficient? ◦ Visually check whether the remaining ink levels are insufficient. If System Cleaning is run when the remaining ink levels are insufficient, it may trigger a failure.
Select the Pattern Number Compare the printed adjustment patterns, and enter the pattern number of the pattern with the least visible streaks or horizontal stripes into the corresponding box. Note • If you do not know how to analyze the printed pattern, see Aligning the Print Head Position. Initial Check Items (Nozzle Check) Before running Nozzle Check, check that the printer power is on.
Make sure the printer is on and then click OK to change the printer settings. Specify Enable to turn the printer on automatically when print data is sent to it. Auto Power Off Selects the auto power-off setting. If a printer driver operation or a printer operation is not performed within the specified time, the printer turns off. Quiet Settings dialog box When you click Quiet Settings, the Quiet Settings dialog box is displayed.
increase the ink drying wait time. Reducing the ink drying wait time speeds up printing. About dialog box When you click About, the About dialog box is displayed. This dialog box displays the version, copyright, and module list of the printer driver. You can select the language to be used and switch the language displayed in the setup window. Modules Lists the printer driver modules. Language Specifies the language you wish to use in the printer driver setup window.
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type and paper source settings.
• If the Page Layout setting on the Page Setup tab is specified to Page Layout, Tiling/Poster, or Booklet, the number of pages is the number of sheets to be used for printing, and not the number of pages in the original document created with the application software. • If duplex printing manually has been set, the front pages which will be printed first are all displayed together, and then the back pages are displayed. First Page Displays the first page of the document.
Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information. Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen.
Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages. The preview also allows you to edit the print document, edit the print pages, change the print settings, and perform other functions.
History Entry Limit Switches the maximum number of print history registrations. Select 10 Entries, 30 Entries, or 100 Entries. Important • If the limit on the number of registration is exceeded, the print history registrations are deleted starting from the oldest one. Add documents from history to the list Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list.
Move Down One Moves the selected print document one down from its current position. If the currently selected document is the last document, this command is grayed out and cannot be selected. Move to Last Moves the selected print document to the end of the document list. If the currently selected document is the last document, this command is grayed out and cannot be selected. Delete Document Deletes the selected document from the document list.
Move Forward One Moves the currently selected page one position in front of its current position. If the currently selected page is the first page, this command is grayed out and cannot be selected. Move Backward One Moves the currently selected page one position after its current position. If the currently selected page is the last page, this command is grayed out and cannot be selected. Move to Last Moves the currently selected page to the end of the document.
Previous Page Displays the page located before the currently displayed page. If the currently displayed page is the first page, this command is grayed out and cannot be selected. Next Page Displays the page located after the currently displayed page. If the currently displayed page is the last page, this command is grayed out and cannot be selected. Last Page Displays the last page of the document. If the currently displayed page is the last page, this command is grayed out and cannot be selected.
Keep printed documents on the list Leaves the printed document in the document list. Print Settings Displayed at Startup Switches the tab of the print settings area to be displayed when the Canon IJ XPS Preview is started. Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
(Move to Last) Moves the selected print document to the end of the document list. If the currently selected document is the last document, this command is grayed out and cannot be selected. (Undo) Reverses the previous change. If the change cannot be reversed, this function is grayed out and cannot be selected. (Delete Page) Deletes the currently selected page. If page layout printing is set, the pages enclosed with red frame will be deleted. Document list Displays the list of the print documents.
Layout tab You can specify settings for page layout printing. To apply the specified settings, click Apply. If the page layout print settings cannot be changed for the print document, the individual items are grayed out and cannot be selected. Manual Color Adjustment tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options. Cyan/Magenta/Yellow Adjusts the strengths of Cyan, Magenta, and Yellow.
If the duplex print settings cannot be changed for the print document, this item is grayed out and is unavailable. Important • When you select Booklet for Page Layout, Duplex Printing (Manual) of the print settings area will be set automatically. In this case, Duplex Printing (Manual) is grayed out and is unavailable. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the status of the printer and the printing progress. The monitor uses graphics, icons, and messages to let you know the printer status. Canon IJ Status Monitor Features The Canon IJ Status Monitor offers the following advantages: You can check the status of the printer on the screen. The status of the printer is shown on the screen in real time. You can check the printing progress of each printing document (print job).
Important • The Cancel Printing button is enabled only while print data is being sent to the printer. Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available. Always Display Current Job Displays the Canon IJ Status Monitor during printing.
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 266
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "XXX Printer Driver" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Confirm that the USB port of this printer and the computer are firmly connected with the USB cable. • Turn off the printer. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important • In Windows 10, Windows 8.
Related Topics Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver 271
Sharing the Printer on a Network When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. The Windows versions of the computers connected to the network do not necessarily have to be the same. • Settings on Print Server This section describes the procedure for setting a computer that connects with this printer directly through a USB cable.
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Select as described below: • If you are using Windows 10, Windows 8.1, or Windows 8, select Control Panel -> Hardware and Sound -> Devices and Printers. • If you are using Windows 7, select the Start menu -> Devices and Printers.
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: If you are using Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista 1. Install the printer driver on the client systems Note • You must manually select the connection destination on the client computer. During installation, click Cancel in the Connect Cable window. When the confirmation message appears, click Yes.
If you are using Windows XP 1. Install the printer driver on the client systems For installation instructions, see "Installing the Printer Driver." Note • You must manually select the connection destination on the client computer. During installation, click Cancel in the Connect Cable window. When the confirmation message appears, click Yes. In the Installation Incomplete window, select the Select printer port check box, click Manual Selection, and then select the appropriate port. 2.
Restrictions on Printer Sharing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using. When You Are Sharing a Printer in a Network • A print completion message may be displayed. To disable the message from being displayed, follow the procedure below. ◦ If you are using Windows 10, Windows 8.
When the Same Printer Driver is Installed in the Print Server System and the Client System as the Local Printer • The net crawl function may automatically create a network printer icon on the client system.
Printing Using Canon Application Software My Image Garden Guide 278
My Image Garden Guide You can learn about the operations and screens of My Image Garden. For Windows: Latest Version My Image Garden V3.3.x/V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. How to Check the Version Earlier Versions Select the version of your My Image Garden. V3.1.x/V3.0.x V2.1.x V2.0.x V1.1.x For Mac OS: Latest Version My Image Garden V3.3.x/V3.2.
Troubleshooting Frequently Asked Questions • Printing Does Not Start • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear • An Error Occurs • • • • Print Results Are Unsatisfactory Message Appears Cannot Install Printer Driver Paper Jams Examples of Problems Printer Does Not Move • • • • Power Does Not Come On Power Shuts Off By Itself Printing Does Not Start Paper Jams Cannot Set Correctly • Cannot Connect to Computer Properly • Cannot Install Printer Driver • Easy-WebPrint EX Does
Repairing Your Printer 281
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Printing Stops 282
Printing Does Not Start Make sure printer is securely plugged in and press ON button to turn it on. Check1 The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. The POWER lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check5 Set correct printer port. (Windows) Make sure the correct printer port is set. 1. Log in using an account with administrator privileges. 2. Make the following settings. • In Windows 10, right-click Start button and select Control Panel > View devices and printers. • In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware and Sound > Devices and Printers. • In Windows 7, select Devices and Printers from Start menu.
Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. • For Windows: • For Mac OS: * The screen differs depending on the OS you are using. To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note • You can also search for details on resolving the errors indicated by the support code shown.
Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors 287
Cannot Complete Printing Check1 Select setting not to compress printing data. (Windows) If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK. * Clear the check box once printing is complete.
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong 289
White Streaks Appear Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations such as print head cleaning. Check2 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink. After refilling the ink tank, perform system cleaning. • For Windows: Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads Check4 When using paper with one printable surface, make sure paper is loaded with printable side facing up. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. Load paper with the printable side facing up.
Colors Are Unclear Check1 Is nozzle check pattern printed properly? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
Cleaning the Print Heads Note • Printed colors may not match screen colors due to basic differences in the methods used to produce colors. Color control settings and environmental differences can also affect how colors appear on the screen. Therefore, colors of printing results may be different from those on the screen.
Lines Are Misaligned Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Perform print head alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. • For Windows: Aligning the Print Head Position • For Mac OS: Aligning the Print Head Position Check3 Increase print quality and try printing again. Increasing the print quality using the printer driver may improve the print result.
Lines Incomplete or Missing (Windows) Check1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Check2 Is print data extremely large? Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in the dialog that appears. * This may reduce print quality.
Images Incomplete or Missing (Windows) Check1 Select setting not to compress printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK. * Clear the check box once printing is complete.
Ink Blots / Paper Curl Ink Blots Paper Curl Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 If intensity is set high, reduce intensity setting and try printing again. If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. Check the intensity setting in the printer driver.
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Check paper type. • Make sure you are using the right paper for what you are printing. Media Types You Can Use • For borderless printing, use a paper suitable for borderless printing.
Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem. • Other Paper If the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat.
• For Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility. Check5 If intensity is set high, reduce intensity setting and try printing again. If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. Check the intensity setting in the printer driver.
1. Make sure printer is turned on. 2. Open printer driver setup window. How to Open the Printer Driver Setup Window 3. Click Maintenance tab and Custom Settings. 4. Drag Ink Drying Wait Time slide bar to set wait time and click OK. 5. Check message and click OK. • For Mac OS: 1. Make sure printer is turned on. 2. Open Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set wait time and click Apply. 5.
Back of Paper Is Smudged Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer. Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note • During duplex printing or too much printing, ink may stain the inside of the printer.
Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. A small amount of ink is ejected for cleaning. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note • The direction of the vertical line pattern may vary depending on the image data or the print setting. • This printer performs automatic cleaning when necessary to keep printouts clean.
Uneven or Streaked Colors Uneven Colors Streaked Colors Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations such as print head cleaning. Check2 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
• If problem is not resolved after performing print head cleaning twice: Perform print head deep cleaning. • If problem is not resolved after performing print head deep cleaning: Perform system cleaning. ◦ For Windows: Cleaning the Print Heads ◦ For Mac OS: Cleaning the Print Heads If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
No Ink Comes Out Check1 Check the remaining ink level. Checking Ink Status Check2 Are print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: After performing the print head cleaning, print the nozzle check pattern and examine the pattern.
Paper Does Not Feed Properly/"No Paper" Error Check1 Make sure paper is loaded. Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load limit.
If the paper tears in the rear tray, see Paper Jams to remove it. If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it and remove the foreign object. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. Check7 Clean paper feed roller. • For Windows: Cleaning the Paper Feed Rollers • For Mac OS: Cleaning the Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary.
Printing Stops Check1 Is paper loaded? Make sure paper is loaded. If necessary, load paper. Check2 Do documents to be printed have many photographs or illustrations? It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working. Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the printer may pause temporarily. In either case, wait until the process is complete.
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself Cannot Connect to Computer Properly Printer Status Monitor Not Displayed (Windows) 310
Power Does Not Come On Check1 Press ON button. Check2 Make sure power plug is securely connected to printer, and then turn it back on. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
Power Shuts Off By Itself Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed. • If you are using a Windows and if you do not want the printer to turn off automatically: Open the printer driver setup window and in Auto Power in Maintenance sheet, select Disable for Auto Power Off.
Cannot Connect to Computer Properly Printing Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing speed may slow down due to the communication speed. Check following to make sure your system environment supports Hi-Speed USB connection.
Printer Status Monitor Not Displayed (Windows) Check Is printer status monitor enabled? Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on Option menu if it is not selected.
Installation and Download Problems Cannot Install Printer Driver Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) 315
Cannot Install Printer Driver For Windows: For Mac OS: For Windows: • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 10, click Start button > File Explorer, and then click This PC from list on left. ◦ In Windows 8.1 or Windows 8, select Explorer icon in Taskbar on Desktop, and then select This PC (Computer for Windows 8) from list on left.
• If you cannot get past the Printer Connection screen: Cannot Proceed beyond Printer Connection Screen • Other cases: Reinstall the printer driver. If the printer driver were not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the printer driver. Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install them from the Canon website.
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following. Check1 Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website.
Errors and Messages An Error Occurs Message Appears "The printer is performing another operation" Appears on Computer Screen 319
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the status of the lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Alternate Flashes of POWER Lamp and Alarm Lamp Example of 2 times flashing: (A) Alternately flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring a repair has occurred. B202, B203, B204, B205 Other cases than above Printer error has occurred.
* The screen differs depending on the OS you are using. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears.
Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer for some errors. For details on errors that have support code, see List of Support Code for Error.
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers. • In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes. 3. Open printer driver properties. • In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then select Printer properties.
1. Open the Device Manager on your computer as shown below. If the User Account Control screen appears, follow the on-screen instructions. • In Windows 10, right-click Start button and select Device Manager. • In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware and Sound > Device Manager. • In Windows 7 or Windows Vista, click Control Panel, Hardware and Sound, and Device Manager.
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for permission to send the printer and application usage information every month for about ten years. Read the information on the screen and follow the instructions below. • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet.
◦ In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Programs > Programs and Features. ◦ In Windows 7, or Windows Vista, select Start menu > Control Panel > Programs > Programs and Features. ◦ In Windows XP, select Start menu > Control Panel > Add or Remove Programs. Note • In Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista, a confirmation/ warning dialog box may appear when installing, uninstalling or starting up software.
• If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear.
2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash. 4. Restart computer. Empty Trash and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1.
"The printer is performing another operation" Appears on Computer Screen Check1 Printer installation may not be complete. Refer to the printed manual "Getting Started" and complete the printer installation. Note • During installation, the printer requires the operation that ink is loaded into the inside of printer from the ink tank. This operation takes about 6 minutes to complete. Wait until the operation is complete. Check2 This message may appear while the printer is in operation.
If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the printer and contact the seller you bought it from or your nearest Canon service center.
Repairing Your Printer When transporting the printer for repairing it, follow the procedure below to prepare. Important • When transporting the printer, make sure to avoid the followings. • You cannot take ink out of ink tanks. • Do not tilt the printer. Ink may leak. • Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as the printer may be damaged and ink in the printer may leak.
5. Make sure that tank caps are properly closed. 6. Retract the paper output tray and output tray extension, and then close the paper support. 7. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer. 8. Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in the plastic bag.
9. Attach the protective material to the printer when packing the printer in the box.
List of Support Code for Error Support code appears on your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action in response.
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below.
1300 Cause Paper is jammed in paper output slot or in rear tray. What to Do Remove the jammed paper following the procedure below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it. Note • If you cannot pull out the paper, turn the printer back on. The paper may be ejected automatically.
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the RESUME/CANCEL button to stop the printing before you turn off the printer. 1. Turn off printer and unplug it. 2. Open top cover.
4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it.
6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the cartridge holder? • Any small bits of paper left in the printer? • Any paper left in the left and right empty spaces (D) in the printer? 7. Close top cover. All jobs in the print queue are canceled. Redo the printing.
If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
Other Cases Check the following: Check1 Is anything blocking paper output slot? Check2 Are there any foreign objects in rear tray? If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it, and then remove the foreign object. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. Check3 Is paper curled? Correct curl before loading paper.
1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. • Align the paper guides with the both edges of the paper when you load paper. After carrying out the above measures, press the printer's RESUME/CANCEL button.
1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Do not close it while you are refilling an ink tank.
1403 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
1470 Cause Cartridge is not installed properly. What to Do Open the top cover, and then push the cartridge locking cover to make sure the cartridges are installed properly. Alternatively, push the joint button. Important • Remove the label and the protective tape of the cartridge to install it. After that, close the top cover.
1471 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this printer. Install the appropriate cartridge. If you want to cancel printing, press the printer's RESUME/CANCEL button.
1472 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this printer. Install the appropriate cartridge. If you want to cancel printing, press the printer's RESUME/CANCEL button.
1473 Cause Cartridge cannot be recognized. What to Do Printing cannot be executed because the cartridge may not be installed properly or may not be compatible with this printer. Install the appropriate cartridge. If you want to cancel printing, press the printer's RESUME/CANCEL button.
1474 Cause Cartridge is not installed in correct position. What to Do Make sure each cartridge is installed in the correct position. If printing is in progress, press the printer's RESUME/CANCEL button to cancel printing, and then install the cartridge.
1475 Cause More than one cartridge of the same color is installed. What to Do Install the cartridge in the correct position.
1476 Cause Appropriate cartridge is not installed. What to Do Printing cannot be executed because the cartridge is not compatible with this printer. Install the appropriate cartridge. If you want to cancel printing, press the printer's RESUME/CANCEL button.
1640 Cause The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank. What to Do To check the remaining ink level, visually inspect the remaining ink in the ink tank. If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink.
1700 Cause Ink absorber is almost full. What to Do Press the printer's RESUME/CANCEL button to continue printing. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
1701 Cause Ink absorber is almost full. What to Do Press the printer's RESUME/CANCEL button to continue printing. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
1890 Cause Protective material or tape may still be attached to cartridge holder. What to Do Open the top cover and make sure the protective material and tape have been removed from the cartridge holder. If the protective material or tape is still there, remove it and close the top cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure cartridge holder motion is not impeded by stabilizer, jammed paper, etc. Remove any impediment. • Make sure the cartridges are properly installed. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5200 Cause Printer error has occurred. What to Do Check the remaining ink level, and then refill the ink tank if necessary. Turn off the printer and unplug it. Wait about 10 minutes. Plug in the printer again and turn it back on. If the ink tank is refilled because it runs out of ink, perform system cleaning. • For Windows: Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads If this does not solve the problem, contact your nearest Canon service center to request a repair.
5400 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
5700 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
5B01 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6800 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6801 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6930 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6931 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6932 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6933 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6936 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6937 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6938 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6940 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6941 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6942 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6943 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6944 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6945 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
6946 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
B202 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
B203 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
B204 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
B205 Cause An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
